Patterns Behavioral Services Jobs in Usa

Minimal weekday hours required (join for weekends only!). Generous Team Member discount. $400 bonus for every referral hired with no limit. Competitive hourly pay rates & team bonus. Get Paid Early! Additional terms and conditions apply.

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happenapply today!

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S/he reports to the Store Manager. The Alterations CSR is responsible for tasks that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential Job Functions:

• Welcome all customers with genuine, friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver five-star customer experience.
• Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alterations services and personalization options.
• Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
• Maintain high dress code standards as required by the Dress Code policy.
• Greet and escort all alterations customers to and from alterations for appointments.
• Press, steam, and spot clean all merchandise.
• Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
• Build long-term relationships to meet and exceed customer satisfaction and loyalty.
• Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
• Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
• Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
• Maintains a clean and well-organized alterations room.
• Performs duties and tasks as assigned by store management.

Physical Demands:

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:

• High school diploma or equivalent degree.
• 1-2 years prior retail experience in an apparel or specialty store environment.
• Prior sewing experience is helpful.
• Prior experience with computerized POS (Point of Sale) system.

A comprehensive benefits package is available. Rewarding Environment and Competitive Pay. Generous Team Member Discount After First Pay Period. Dayforce Wallet Get Paid Early! Health/Dental/Vision Insurance. 401K Program. Paid Vacation, Sick Days & Holidays. Pet Benefits.

Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or 61 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted with a minimum and maximum rate. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

Full-time, exempt position located at Corona Regional Medical Center in Corona, CA. Under the direction of the Chief Executive Officer and the Chief Medical Officer, the Director of Medical Staff Services oversees all internal and external activities of the Medical Staff and is responsible for all operational aspects of the department, including organizing and conducting programs and establishing procedures for medical staff functions. Responsible for maintaining federal, state and other licensing regulatory standards. Coordinates meeting agendas, minutes and follow-up. Acts as liaison between administration and hospital medical staff. Supervises Medical Staff personnel.

The tradition of caring that culminated in the establishment of Corona Regional Medical Center began in 1965, with the founding of Corona Community Hospital. Since that time the hospital has changed to meet the needs of the rapidly growing community. Corona Community Hospital merged with Circle City Medical Center in 1992 and the resulting entity became Corona Regional Medical Center. The merged hospitals are now a 238-bed community hospital network comprised of a 160-bed acute care hospital and a 78-bed rehabilitation campus. It is certified by The Joint Commission, employs more than 1,250 trained healthcare workers and has a medical staff of approximately 347 physicians representing more than 40 specialties.

About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education/Training/Experience: Bachelor's degree from an accredited College or University in related field required. Master's degree from an accredited College or University in related field preferred. Five (5) to Seven (7) years of experience in Medical Staff Services required. Minimum 3 years leadership experience in Medical Staff Services required, acute care experience preferred. Regulatory and Accreditation knowledge, critical thinking, attention to details, organization and time management skills are essential.

Certifications/Licenses: Certified Professional in Medical Services Management (CPMSM) Certified Provider Credentialing Specialist (CPCS) preferred.

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams: At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.

Primary responsibilities include providing continuous attention to customer needs, addressing customer issues/complaints, coordinating daily store cash and accounting functions, managing ACM lanes, troubleshooting front end equipment problems, stocking front end products, exhibiting professional telephone etiquette, maintaining confidentiality, putting up discarded or returned merchandise, performing cashier associate duties, performing pricing duties, keeping work area clean, reporting faulty equipment and hazards, and notifying management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.

Perform other job-related duties as assigned.

Minimum qualifications include being 18 years of age, having a high school diploma or equivalency, reading, writing and speaking English proficiently, understanding and following English instructions, authorization to work in the United States or the ability to obtain the same, and successful completion of pre-employment drug testing and background check.

Preferred qualifications include demonstrating strong customer service communication skills, possessing a proficient working knowledge of office, front end systems and equipment, possessing proficient computer skills, demonstrating skills in the ability to perform and deliver customer service expectations, demonstrating good organizational skills, and having a high standard of integrity and reliability.

Required behaviors include living the values by embracing the essence of the company demonstrating a commitment to the company's goal and values, unifying and motivating team through praise and recognition of success with immediate feedback to build an environment of trust, being business-driven showing passion for the business, delivering results consistently, being customer-orientated by passionately demonstrating that the customer comes first always by putting the customer's needs above all else, and having people passion through consistently treating others with respect and dignity.

Knowledge, skills, abilities include compliance with all company policies and procedures and completing service training within sixty (60) days of position start date.

Job Tag: #WD

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities:

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements:

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands:

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

The Customer Service Representative (CSR) delivers exceptional customer service to both customers and team members while supporting sales growth, operational efficiency, and safety standards. The CSR consistently represents North's brand by providing fast, friendly, and clean service inside and outside the store, ensuring a positive customer experience at every interaction.

Essential Functions:

• Provide prompt, courteous customer service in accordance with company standards
• Accurately process customer transactions using point-of-sale systems
• Maintain a clean, safe, and organized store environment
• Perform assigned food service tasks following food safety and sanitation requirements, as applicable
• Perform interior and exterior store duties necessary to support daily operations

Key Responsibilities:

Customer Service:

• Assist customers and provide product or service recommendations
• Greet and acknowledge every customer to create a welcoming environment
• Communicate customer feedback, concerns, and complaints to management
• Monitor store activity and report suspicious behavior or incidents

Sales and Cash Handling:

• Promote customer loyalty and enroll customers in the rewards program
• Stay informed on current promotions, advertised products, and sales
• Upsell by recommending complementary or similar items
• Accurately process transactions using the POS system while following cash-handling and loss prevention procedures
• Ensure all items are scanned, paid for, and secured, especially high-risk merchandise
• Verify ID and comply with age-restricted sales laws and policies
• Ensure accurate pricing, labeling, and promotional updates
• Explain car wash programs and assist with traffic flow during peak times if applicable

Store Cleanliness and Appearance:

Interior:

• Maintain clean, sanitary, and well-stocked restrooms, food service stations, and customer spaces
• Empty interior trash receptacles and keep register area clean, neat, and organized
• Respond to spills and maintain clean organized cooler and storage areas
• Ensure floors, displays, and merchandise are organized and maintained according to merchandising standards and planograms

Exterior:

• Maintain the cleanliness, safety, and overall appearance of the exterior area, including parking lot, fueling areas, entrances, and dumpster areas
• Ensure safety by shoveling and salting walkways, pump areas, and car wash entrance/exit if applicable and notifying management of any lighting issues
• Maintain fuel station and dispenser areas by cleaning equipment, monitoring conditions, replenishing supplies, and reporting issues as needed
• Monitor exterior equipment and fixtures for cleanliness, functionality, and signs of damage or tampering and report issues as needed
• Perform tasks such as picking up trash, emptying trash receptacles, basic landscaping upkeep, minor painting or touch-up tasks, and spill response as needed

Operational Support:

• Prepare and serve food items in accordance with food safety and sanitation standards
• Support inventory management activities including receiving deliveries, stocking merchandise, rotations, product placement, and removing expired or damaged products
• Support store operations during high-volume periods, staffing shortages, or special promotions as needed
• Assist store operations with training new team members
• Perform other duties as assigned by management

Requirements and Qualifications:

• Basic reading, writing and math skills
• Ability to operate point of sale, store, and car wash equipment
• Ability to follow company policies, procedures, and safety standards
• Maintain proper uniform standards while on duty
• Must be able to work flexible hours including evenings, weekends, and holidays
• Must meet the minimum age requirements for selling alcohol in the state in which the position is located (18 years of age in Ohio, Michigan, and Wisconsin, 21 years of age in Illinois)

Education and Experience:

• No experience required
• Prior customer service or cashier experience preferred

Physical Requirements:

• Ability to stand or walk for extended periods of time
• Ability to bend, reach, and perform repetitive motions
• Ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds
• Ability to perform physical tasks requiring moderate exertion in varying outdoor weather conditions

Work Environment:

• Fast-paced convenience store environment with frequent customer interaction
• Indoor and outdoor work conditions

Required Travel:

• None

True North is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other legally protected class.

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

Let's talk about how you can find your place here at Stifel, where success meets success.

Under immediate supervision, Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and advertisements, provides overall customer service support to clients, may enter trades as directed by the FA(s).

Perform clerical functions related to opening client accounts and ongoing account coding based on account features chosen by the client.

Work with the FA(s) and the client in obtaining the required documents based upon the type of account(s) established.

Provide quotes and other account-related information to assist clients.

Organize and assist in the maintenance of complete client account and trade-related records for the FA(s) and certain required files for the branch office.

Perform operational or administrative functions for client related requests (i.e., check requests, wiring funds, address change, dividend information, etc.).

Provide reports and other information to FA(s), as requested.

Perform calling activities, not limited to existing clients, using scripts approved by a principal of Advertising and Graphics. Registered Client Service Associates may highlight a service or product but may not discuss products or investments beyond a point that the discussion becomes a solicitation where the specific appropriateness of the investment or the suitability of the client becomes a factor.

Accept and enter unsolicited orders from clients in states in which they are registered and may enter orders received directly from a FA who is registered in the client's state of residence.

Identify situations that need to be brought to the attention of the FA(s) or escalated to the Branch Manager; including suspicious client and/or employee activity or behavior.

Perform various administrative duties (i.e., typing, filing, answer phones, mailing documents/letters, etc.) and other duties and projects as assigned by the FA and/or Branch Manager.

Administrative Knowledge - Knowledge of administrative and clerical procedures and systems such as word processing, spread-sheet applications, managing files and records, and other office procedures and terminology.

Industry Knowledge - General understanding of the investment brokerage industry and securities regulations with basic knowledge of investment products.

Time Management - Able to organize, prioritize and manage multiple tasks, responsibilities and deadlines; is able to follow through and accomplish goals, manage expectations appropriately and use firm's resources efficiently.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to practical problem solving.

Customer and Interpersonal Skills - Knowledge of principles and processes for providing exemplary customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Communication Skills - The ability to communicate information and ideas in spoken or written form so that others will understand with excellent grammar and phone/office etiquette.

Minimum Required: High School Diploma or equivalent

Minimum Required: 2 years investment industry experience

Minimum Required: Series 7 and 63 or 66

Salary: USD $48,100.00/Yr. - USD $72,100.00/Yr. Actual salaries may vary, and may be based on several factors, including but not limited to each candidate's qualifications, skills, and overall competencies for the position. The base salary is one component of Stifel's overall compensation package for each individual employee. Other benefits and offerings include, but not limited to, discretionary bonuses, health / dental / vision / prescription insurance offerings, Stifel Total Health Connect, flexible spending accounts, tuition & certification assistance programs, paid time off, and much, much more! To view a more comprehensive list of Stifel's current offerings, please visit Applications are accepted until the position is filled.

Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.

Customer Service Support Supervisor

The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.

Principal Duties and Accountabilities:

Supervision & Leadership

• Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
• Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
• Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
• Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
• Participate in performance management, coaching, and the evaluation process for service staff.
• Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
• Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
• Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
• Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.

Dispatch Operations

• Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
• Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
• Monitor ongoing service work assignments and technician locations through active communication.
• Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
• Act as point of escalation for complex service issues or customer concerns.
• Utilize data and analytics to identify service trends and efficiency opportunities.
• Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
• Provide backup support to Service Coordinators as needed.

Job Management

• Establish new work orders in the accounting system for both new and existing customers.
• Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
• Ensure proper documentation and accuracy in all service-related information.

Sales Collaboration

• Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
• Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
• Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.

Process Improvement & Development

• Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
• Stay current with industry best practices, service software applications, and workflow optimization strategies.

Education:

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
• General courses in accounting preferred.

Experience:

• Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.
• Minimum 3 years’ experience as a Service Coordinator or Dispatcher.
• Knowledge of commercial HVAC systems, equipment, and terminology required.
• In-depth understanding of dispatch center operations, scheduling, and resource allocation.
• Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred

Knowledge, skills, and abilities:

• Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
• Strong leadership and mentoring skills with ability to foster collaboration within the team.
• Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
• Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
• Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
• Effective verbal and written communication skills with customers, staff, and management.
• Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
• Commitment to professional growth and the development of new skills to support evolving operational and technological needs
• Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
• Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
• Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
• Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
• Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
• Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
• Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.

Physical and/or travel demands:

• Some travel may be required.
• This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
• May require occasional bending, stooping, and lifting of files, light office equipment, etc.

Benefits and Compensation:

• The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Who We Are

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.

Total Rewards

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.

Expected salary range of $126,000 to $140,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

Responsible for the direction, assignment, and coordination of Turbine Floor Outage Execution to support safe, reliable, and efficient outage activities consistent with Constellation and Clean Energy Center (CEC) goals. Enforce at all times procedure use and adherence, Human Performance (HU) fundamentals, Technical Human Performance (THU) techniques, and provide coaching and mentoring as necessary to achieve continuous improvement.

Primary Duties and Accountabilities

• Effectively direct turbine floor personnel to assure all assigned maintenance activities are performed safely and effectively, by qualified workers, and in accordance with procedures and schedules.
• Participate in various aspects of work control coordination, scheduling, and engineering meetings involving online and refuel outage activities, to ensure that work is properly assigned, planned and ready to execute.
• Effectively communicate and address CEC and personnel issues to the appropriate levels of Outage Services & Alliances (OS&A) and CEC management. Foster open communications and collaboration between all organizations internal and external to OS&A.
• Oversee project activities of multidisciplinary team regarding turbine generator disassembly and reassembly, coordination of turbine deck lay-down, mobilization of equipment and tooling as well as interfacing with management and specific contract personnel. Satisfy contractual obligations, meet project milestones, and optimize short-term and long-term company profit by effectively managing and facilitating resources.
• Understand, support, and administer all OS&A processes, such as the training program, surveillance program, procedure revisions, and Corrective Action Program (CAP) to ensure effective work practices. Identify and support improvement opportunities and development, implementation, and performance monitoring of all Business Goals and objectives.

Minimum Qualifications

• Bachelor's degree and 5 years of related experience OR
• Current or previous Senior Reactor Operator (SRO) license with 5 years of related experience OR
• Associate's degree with 7 years of related experience OR
• High school diploma/GED with 9 years of related experience
• Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

Preferred Qualifications

Original Equipment Manufacturer (OEM) training as applies to discipline in reactor, turbine, or steam generator projects