Patterns Behavioral Services Inc Jobs in Usa

17,148 positions found — Page 4

Customer Service Assistant
✦ New
Salary not disclosed
San antonio, TX 1 day ago
Company Description
About Us
Sharpcontra is a forward-thinking organization dedicated to delivering impactful solutions with precision, innovation, and excellence. We believe in creating an environment where talent thrives, ideas matter, and every team member contributes to meaningful outcomes. Our culture is built on integrity, collaboration, and continuous improvement-ensuring that every project we undertake meets the highest standards of quality.
Job Description
Job Description
We are seeking a detail-oriented and customer-focused Customer Service Assistant to support our client relations and service coordination. In this role, you will act as a key point of contact, ensuring that inquiries are handled efficiently, solutions are delivered with care, and client satisfaction remains at the highest standard. This position is ideal for someone with strong interpersonal skills and a desire to grow within a professional and supportive environment.
Responsibilities
  • Support daily customer inquiries through clear and professional communication
  • Assist with order processing, scheduling, and service coordination
  • Maintain client records, documentation, and internal updates
  • Collaborate with internal teams to ensure seamless service delivery
  • Address customer concerns with patience, accuracy, and a solution-driven approach
  • Contribute to improving service procedures and overall client experience

Qualifications
Qualifications
  • Strong communication and interpersonal skills
  • Ability to multitask and manage priorities in a structured environment
  • High attention to detail and organizational accuracy
  • Problem-solving mindset with a customer-first approach
  • Comfortable working independently and as part of a team
  • Proficiency in basic office and administrative tools

Additional Information
Benefits
  • Competitive salary package
  • Opportunities for professional growth and long-term career development
  • Supportive, organized, and professional work environment
  • Skill-building across customer relations, service operations, and internal coordination
  • Stable and structured job type with clear advancement potential
Not Specified
Dining Services Assistant Manager
✦ New
Salary not disclosed
Richmond, VA 16 hours ago
Overview:

Role: Dining Services - Assistant Manager

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!

Available Benefits for All Employees:
  • Free Telemedicine*
  • Free Prescription Discount Program
  • Free Employee Assistance Programs
  • Get paid when you need it with PNC EarnedIt
  • Financial Wellness Support from PNC Workplace Banking
  • Hands-on-Training & Support
  • Career Development
Benefits Link:

Click here for more benefits information

or copy this link: *Not available in AR.

Responsibilities:

The Dining Services Assistant Manager is responsible for assisting the Dining Services Manager in overseeing the dining operations and ensuring high standards of food quality, safety, and customer service.

  • Support the Dining Services Manager in managing daily dining operations, including staff supervision and training.
  • Ensure compliance with dietary guidelines, food safety standards, and HCSG policies.
  • Assist in maintaining accurate records of food inventory, costs, and employee schedules.
  • Lead staff training sessions on food preparation, service techniques, and safety protocols.
  • Communicate effectively with residents, families, and staff to enhance the dining experience.
  • Conduct regular inspections of food service areas to ensure cleanliness and organization.
  • Represent HCSG positively through courteous and cooperative interactions with team members, residents, and guests.
  • Perform all other duties as assigned.
Qualifications:
  • High school diploma or equivalent is required
  • Previous experience in food service management or a similar role is desired.
  • Strong leadership and interpersonal skills with the ability to motivate and develop a team.
  • Knowledge of food safety regulations and best practices in dining services.
  • Basic computer skills for record-keeping and report generation.
  • Must comply with COVID-19 vaccination policies.
  • Ability to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, and stand, bend, and walk for extended periods.
  • Residency within the service area is required.

Ready to Join Us?

If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

EEO Statement:

HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

Not Specified
Customer Service Clerk (PT)
✦ New
Salary not disclosed
Port washington, NY 16 hours ago

Part-Time Customer Service Clerk - Port Washington, NY

Join the best gourmet food destination in town! Uncle Giuseppe's Marketplace is known for its exceptional products, authentic Italian specialties, and warm, family-oriented atmosphere. We're looking for a friendly, dependable Part-Time Customer Service Clerk to join our team at our Port Washington location. If you take pride in helping others and thrive in a fast-paced, customer-focused environment, we'd love to meet you!

Position Summary

Our Customer Service Clerks are the face of Uncle Giuseppe's Marketplace! They provide outstanding assistance to our guests by answering questions, resolving issues, and offering helpful recommendations about our products and services. This role is perfect for someone who enjoys creating positive customer experiences and working as part of a dedicated, energetic team.

Responsibilities

* Assist customers at the service desk with questions, concerns, and product inquiries

* Open and maintain customer loyalty accounts by accurately recording account information

* Resolve product or service issues by clarifying concerns, identifying solutions, and ensuring timely resolution

* Process customer refunds and exchanges in accordance with store policies

* Answer incoming calls and assist customers with account or product-related inquiries

* Build trusted relationships through open, friendly, and professional communication

* Handle customer complaints with empathy and efficiency, providing follow-up when necessary

* Follow all communication procedures, guidelines, and store policies

* Greet customers warmly and ensure each guest leaves satisfied

* Process payment transactions and assist with various front-end duties

* Perform additional tasks and responsibilities as assigned by management

Requirements

* High School Diploma or equivalent

* Minimum of one (1) year of experience in a retail or customer service environment

* Excellent communication and problem-solving skills

* Familiarity with CRM systems and customer service practices

* Strong multitasking ability with a positive, adaptable attitude

* Must be able to read, write, and communicate effectively in English

Why You'll Love Working Here

Uncle Giuseppe's offers a welcoming and supportive workplace where employees feel like family. We're proud to offer a comprehensive benefits package including:

* Medical, Dental, and Vision Coverage

* 401(k) Retirement Plan

* 50% off lunch and 25% off in-store shopping

* Opportunities for growth and advancement

Come join our family and be part of a team that's passionate about food, service, and community!

Not Specified
Director of Customer Service
✦ New
Salary not disclosed
Long Beach, California 16 hours ago

Director of Customer Service & Call Center Operations

The Director of Customer Service & Call Center Operations is a senior leader responsible for building and leading a high-performing, culturally competent contact center serving a predominantly Asian senior Medicare population within a fully delegated, full-risk PCP IPA / MSO environment.

This role oversees patient, provider, and broker service experience while driving operational excellence, team development, and value-based care outcomes.

Key Responsibilities

Patient & Partner Experience Leadership

  • Champion a patient-first, culturally aligned service model for Asian elderly patients and caregivers
  • Ensure high standards for empathy, clarity, first-call resolution, and timely access to care
  • Oversee service delivery for patients, PCP practices, specialists, and broker partners
  • Translate feedback and complaints into measurable service improvements

People Leadership & Culture

  • Lead, coach, and develop managers and frontline customer service teams
  • Foster a respectful, accountable, and service-driven culture
  • Oversee onboarding and training focused on Medicare Advantage, cultural sensitivity, and service excellence

Operations & Performance Management

  • Oversee daily contact center operations (phone, digital, portal)
  • Manage KPIs including CSAT, NPS, FCR, ASA, abandonment rate, and quality scores
  • Optimize staffing, workforce planning, and seasonal readiness (AEP/OEP)
  • Use data and dashboards to drive continuous improvement

Value-Based Care & Clinical Partnership

  • Align contact center workflows with care gap closure, AWVs, preventive screenings, and post-discharge outreach
  • Partner with Clinical, Quality, and Care Management teams to improve outcomes and member retention

Compliance & Systems

  • Ensure compliance with HIPAA, CMS, and Medicare Advantage regulations
  • Partner with IT to optimize telephony, CRM, and contact center technologies

Qualifications

Required:

  • Bachelor's degree in Healthcare Administration, Business, or related field preferred
  • 7+ years of healthcare customer service or call center leadership experience
  • Experience in Medicare Advantage, managed care, IPA/MSO, ACO, or value-based care environments
  • Proven success leading large frontline service teams
  • Bilingual in English and at least one Asian language (e.g., Korean, Chinese, Vietnamese, or Tagalog) – Required
  • Strong understanding of culturally competent service for senior populations

Preferred:

  • Experience serving Asian or immigrant senior populations
  • Familiarity with EMR, CRM, and workforce management systems
  • Lean, Six Sigma, or Service Excellence training

Success Measures

  • Improved patient, provider, and broker satisfaction
  • Reduced escalations and complaints
  • Improved access metrics and first-contact resolution
  • Strong employee engagement and retention

AMM BENEFITS

When you join AMM, you're not just getting a job—you're getting a benefits package that puts YOU first:

  • Health Coverage You Can Count On: Full employer-paid HMO and the option for a flexible PPO plan.
  • Wellness Made Affordable: Discounted vision and dental premiums to help keep you healthy from head to toe.
  • Smart Spending: FSAs to manage healthcare and dependent care costs, plus a 401(k) to secure your future.
  • Work-Life Balance: Generous PTO, 40 hours of sick pay, and 13 paid holidays to enjoy life outside of work.
  • Career Development: Tuition reimbursement to support your education and growth.
  • Team Fun: Paid company outings and lunches because we work hard, but we also know how to have fun!
Not Specified
Student Services Specialist -- MEHDC5767702
✦ New
Salary not disclosed

We're Hiring: Academic Services Administrative Assistant

We are looking for a highly organized and student-focused Academic Services Administrative Assistant to support academic advising, student services, and administrative operations within a higher education environment.

This role plays a key part in supporting student success by assisting with academic advising processes, maintaining student records, and coordinating academic services activities.

Key Responsibilities

• Support exam administration, commencement, orientations, and academic workshops

• Assist students with registration, academic standing, and graduation requirements

• Maintain accurate and confidential student records while ensuring FERPA compliance

• Support course scheduling and academic program administration

• Provide guidance on institutional policies and procedures

• Serve as a central point of contact for students, faculty, and staff

• Assist with daily operations of the Academic Services reception area

Qualifications

• Bachelor's degree (Education, Higher Education Administration, Counseling, or related field preferred)

Experience

• 1–3 years of experience in academic advising, student services, or administrative support within a higher education setting

If you are passionate about supporting student success and thrive in a collaborative academic environment, we would love to hear from you!

Not Specified
Field Service Coordinator
Salary not disclosed
Houston, TX 3 days ago

Summary: The Service & Sales Coordinator supports customers and Field Service Engineers by using Salesforce Systems, SAP, and in-house tools to manage the service requests such as Startup services, maintenance, installations, including all needed to invoice the Service and Sales orders.

Essential Duties and Responsibilities include the following.

(Other duties may be assigned)

  • Manage, submit, and follow up on quotations and orders for field service activities, AGAR MPFM’s bulk sales, and related spare parts.
  • Coordinate service execution, including scheduling resources, tools, and other necessary elements for the normal execution of service activities.
  • Provide technical assistance to the Field Service Engineer during service execution.
  • Review and approve expenses and time sheet reports.
  • Direct field service personnel who perform on-site routine services, including installation, maintenance, and repair.
  • Create and validate technical specifications, track execution, and fulfill AGAR MPFM’s wholesale orders.
  • Interface with management regarding service coverage and technical training.
  • Complete the entire process for service repair orders.
  • Coordinate and execute service activities in the field with the Field Service Engineer (FSE) for AGAR MPFMs in well testing operations.
  • Process, invoice, and follow up on bulk sales orders.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


Education/Experience:

Bachelor’s degree or two years related experience.

Language Ability:

The ability to communicate effectively with customers, engineering team, business clients and field support personnel is required.

Math Ability:

General math skills are required.

Computer Skills:

To perform this job successfully, an individual should have knowledge of computer programs: Microsoft Word, Outlook, Excel, PowerPoint, SAP, Salesforce. Training is available but must possess ability to learn programs and work independently on them after training.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Benefits:

Employer Paid Health Insurance, HSA/FSA, 401K, Dental, Vision, PTO

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. May be required to lift up to 50lbs.

Salary Range:

$20-$26 Hourly DOE, Full-Time

Benefits:

Employer Paid Health Insurance, HSA/FSA, 401K, Dental, Vision, PTO

Not Specified
PATIENT SERVICES LEAD (FULL TIME)
✦ New
$37,050 - 37,050
Louisville, Kentucky 16 hours ago
Culinary Services Group is hiring immediately for a full time  PATIENT SERVICES LEAD position.
Location : Central State Hospital - 10510 LaGrange Road, Louisville, KY 40223
Schedule : Full time schedule. Days may vary, 6:00 am - 6:30 pm. Must be able to work every other weekend and some holidays. More details upon interview.
Requirement : At least 1 year of food service experience required. Healthcare experience preferred.
Pay Range : $19.00 per hour to $23.00 per hour

Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We’re rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you’ll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role.
Job Summary
Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients’ special requests and nutritional needs.

Essential Duties and Responsibilities:
Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Complies with regulatory agency standards, including federal, state and JCAHO.
Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Conduct daily associate team meetings following Morrison’s branded GR8 Start Meeting guidelines and template.
Performs other duties as assigned.

Qualifications:
Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
Aptitude for effectively operating hospital’s admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions offer  the following benefits to team members: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer  the following benefits to team members: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs

Team Members may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Services Group (CSG) is an equal opportunity employer. At CSG, we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
permanent
Service Writer Advisor
Salary not disclosed
Buda, Texas 4 days ago
Job Description

Job Description

Limon's Road Service is currently accepting applications for a Qualified, Dependable Service Writer Advisor with Heavy Duty, Medium Duty, Light Duty Truck and Trailer service experience for our {Buda Texas location}.

Requirements :
- 3+ year's experience
- Assist in the day to day shop operations
- Assist with invoicing and purchase orders
- Inventory control
- Customer communication skills Company Description
Family owned Commercial Fleet repair company.

Company Description

Family owned Commercial Fleet repair company.
Not Specified
Financial Service Analyst
Salary not disclosed
San Francisco 6 days ago
Summary: Schedule: Monday to Friday, PST.

2-3 onsite days per week at 1855 Folsom St in San Francisco.

Responsibilities: Manage daily operation of the Payment Plus virtual pay program.

Conduct analysis and reporting to ensure the program is performing optimally and identify areas for improvement.

Assist with Payment Plus and Card Programs campaigns.

Maintain accurate financial records related to disbursements, including payment receipts, invoices, and other relevant documentation.

Research invoices/vouchers to resolve payment issues.

Support and collaborate with internal departments and external customers, communicate payment status, resolve issues, and provide guidance on disbursement-related inquiries.

Administer Corporate and Procurement Card programs, including processing new card applications, maintenance, and ghost card reconciliation.

Reconcile and audit all Corporate and Procurement Card transactions to ensure policy compliance and prevent misuse and abuse.

Work with end users to determine needed system changes and translate them into coherent timing solutions.

Provide continual training to end users on Corporate Card and Procurement Card programs and system features.

Troubleshoot and provide solutions for any system problems or bugs.

Provide excellent customer service to departmental users and vendors.

Ensure work queues are managed within Service Level Agreements (SLA).

Create and run departmental reports for operational monitoring and ad-hoc analysis.

Perform other AP and Card Programs related duties as assigned.

Requirements: At least 5-10 years of experience in the Accounting and Finance field.

Fluency in written and spoken English.

Strong Excel and data analysis skills.

Proficiency in online Accounts Payable systems (e.g., PeopleSoft or other large ERP systems).

Required Skills: Excellent written and verbal communication.

Strong attention to detail.

Strong analytical and reporting skills.

Good reading comprehension skills.

Ability to handle sensitive situations with tact.

Bright, quick learner.

Preferred Skills: College degree preferred.
Not Specified
Director Financial Services Sales
Salary not disclosed
West Des Moines 6 days ago
Director Financial Services Sales The Director Financial Services Sales is responsible for recruiting, developing, and leading a team of life, annuity, investment, and fiduciary professionals, including Wealth Management Advisors (WMAs) and Wealth Management Consultants (WMCs).

This role focuses on driving life, annuity, and fee‑based business through active coaching and strong partnerships with multiline agents across a multi‑state territory.

We deliver on our promise every day to protect livelihoods and futures.

We do this through value‑based work, demonstrating service, integrity, leadership, teamwork, accountability, and passion in all touch points with client members, employees, agents, and vendors.

Essential Functions Achieve goals for assets under management, WMA/WMC staffing, and revenue while overseeing the full recruitment and onboarding process for WMAs and WMCs across assigned territories.

Lead the sourcing and onboarding of WMCs and ensure a smooth introduction and transition to the agent field.

Partner with leadership and Life Sales Support to evaluate training programs and sales systems, identify gaps, and support improvements that strengthen field performance.

Align sales and marketing strategies by working closely with executive leaders and field leadership.

Build strong relationships with Agency Managers and Agents to support sales growth across FB Life's distribution channels.

Oversee the client and account onboarding experience, ensuring a seamless transition for WMAs and their clients.

Lead field‑level delivery of marketing initiatives, including campaigns, contests, and wholesaler engagement.

Serve as the primary liaison with mutual fund and managed‑money partners.

Maintain the primary field‑level relationship with WMAs, WMCs, and the platform custodian, RBC.

Collaborate regularly with FBFS field management, Agency Managers, Regional Vice Presidents, and home office leadership to support business goals.

Oversee staff development, including hiring, coaching, performance management, workflow oversight, budgeting, and ongoing employee growth.

Qualifications / Know‑How Bachelor's degree or equivalent experience plus 12 years of Wealth Management experience required.

Minimum of 5 years of field‑level management experience, with significant recruiting and compliance experience required.

FINRA Registered Representative Series 7 & 24 and 65/66.

CFP preferred.

Leadership and organizational skills, plus proven ability to build and sustain relationships internally and externally required.

Excellent communication and organization skills as well as the ability to maintain confidentiality required.

Strong customer service and public relations skills required.

Experience managing in a highly matrixed organization is preferred.

Extensive travel required and valid driver's license.

Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.

Applicants must be currently authorized to work in the United States on a full-time, permanent basis.

We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.

For example, we are not considering candidates with OPT status.
Not Specified
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