Partnerstack Referral Program Jobs in Usa
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Earn an average salary of $75K/year as a professional truck driver.
Our program covers all costs, including trucking school tuition and all expenses related to getting your CDL.
How It Works: Apply Online: Complete the 10-minute application.
If you're eligible, you can begin the online course the same day.
Online CDL Permit Course: Self-paced 25-hour course that can be finished in as little as one week.
Pass the Background Check Review: We make sure that based on your driving record and criminal history, the CDL industry is a good fit for you.
Take Your CDL Permit Exam: We prepare you to pass the exam, and cover all reimbursements.
Pass Enrollment Interview: Speak with someone from our team about eligibility, career aspirations and fit.
Truck Driving School: We place you at a partner trucking school near you and cover all tuition costs.
Job Placement: Upon earning your CDL, we help you secure employment.
We have a 95% placement rate.
Minimum Qualifications: Must live in Manhattan Must have experienced arrest, probation, parole, incarceration, or a diversion program Must not be on the sex offender registry Maximum of one DUI (none within the last seven years) Active driver's license required No homicide, manslaughter, or assault with a vehicle No involvement in human or sex trafficking No pending cases About Emerge Career: We provide free CDL training for justice-involved individuals to help them start careers in trucking.
Our graduates earn an average of $75K/year.
We offer mentorship, tuition-free trucking school, and job placement with second-chance employers.
Featured in CBS, the Boston Globe, and NBC.
Read about our work in CBS a few months ago Job Types: Full-time, Part-time Benefits: Referral program People with a criminal record are encouraged to apply Work Location: On the road5c143e31-5e48-4549-b638-05792d185386
Full-Time | Youth Sports, Coaching & Program Development
Help Shape the Future of Basketball at Legarza Sports
Since 1989, Legarza Sports has been a leader in youth basketball in the Bay Area. Generations of players and families have come through our programs, and we are committed to continuing to grow and evolve as the needs of players and parents change.
We’re hiring a Basketball Program Coordinator to help support and expand our basketball programming while working closely with our leadership team. This role offers the opportunity to be part of the ground-level growth of our club basketball program, which launched its first season with 20 teams.
T
he right candidate will combine a passion for coaching with an interest in helping build and grow a program that has already become a trusted name in youth basketball.
About the Role
This is a hybrid role that combines:
- Daytime PE instruction during the school year
- Basketball coaching across after-school classes, camps, leagues, and club teams
- Program development and operational support
You’ll begin by learning Legarza’s philosophies, systems, and teaching methods while coaching and supporting existing programs. Over time, you’ll take on increasing responsibility in areas like curriculum development, coach support, scheduling, and program growth.
This is an ideal opportunity for someone who wants to grow into a leadership role in youth basketball, rather than stepping into a fully built position.
What You’ll Do
Program Leadership & Development
- Help lead and expand Legarza’s basketball camps, classes, leagues, and club teams
- Support the continued growth of our club basketball program
- Contribute to the development and evolution of basketball curriculum and training systems
- Assist with coach development and mentorship
- Collaborate with leadership on program growth and long-term strategy
Coaching & Instruction
- Coach after-school basketball classes, camps, and leagues
- Support and potentially coach within the club basketball program
- Teach PE programs during the school day
- Deliver engaging, high-energy instruction focused on skill development, teamwork, and leadership
- Model strong communication, professionalism, and classroom management
Operations & Growth
- Help coordinate scheduling, staffing, and program logistics
- Support enrollment growth by delivering excellent programs
- Contribute ideas to improve programs as player and family needs evolve
Who We’re Looking For
You may be early in your leadership journey—but you’re serious about growth.
Required
- Basketball playing and/or coaching experience
- Passion for youth development and teaching
- Strong communication and organizational skills
- Willingness to learn, take feedback, and grow into leadership
- High energy, reliability, and professionalism
Preferred (not required)
- Experience coaching camps, teams, or club basketball
- Interest in building and growing a sports program
- Long-term interest in youth sports leadership
If you don’t meet every qualification but feel excited about this opportunity, we still encourage you to apply.
Compensation & Growth
- Starting pay: $25–$26/hour
- Clear opportunities for advancement as the basketball program grows
- Long-term leadership and ownership potential for strong performers
- Compensation scales with responsibility, impact, and program success
- Medical, dental, and vision benefits (for eligible employees)
- Paid holidays and vacation
This role begins at an entry-to-mid level while you learn our systems but offers significant long-term upside for the right person who helps grow and lead the program.
Why Legarza?
- Mission-driven organization focused on leadership, character, and excellence
- Over 35 years of leadership in Bay Area youth basketball
- Proven programs with strong demand and room to innovate
- Supportive team culture with high standards
- Real opportunity to grow alongside the company
Learn more about our philosophy and values:
to Help Build the Next Era of Legarza Basketball?
Apply today and take the first step toward a long-term leadership role in youth basketball.
Pay: From $25.00 per hour
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
- Parental leave
- Referral program
- Opportunities for advancement
Work Location: In person
Data Science & Analysis
Travel Required: None
Clearance Required: Ability to Obtain Public Trust
What You Will Do:
We are currently searching for a Data Access Deputy Program Director. The Data Access Deputy Program Director is responsible for supporting the overall delivery of the program. This role involves overseeing multiple tasks, coordinating with task Program Directors, and ensuring that deliverables meet Statement of Work (SOW) objectives with high levels of customer satisfaction. This is a full-time onsite position supporting the NIH office in Bethesda, MD.
Accountable for all aspects of program delivery in coordination with the Program Director.
May oversee multiple concurrent tasks and ensure alignment with program goals.
Responsible for planning, execution, control, and direction of programmatic and technical work performed under the contract.
Ensure timely delivery of high-quality outputs that meet or exceed SOW requirements.
Maintain satisfactory-to-superior levels of customer satisfaction through effective communication and issue resolution.
What You Will Need:
Master's or Ph.D. in Bioinformatics, Public Health, Health Services, or a comparable discipline.
A minimum of TEN (10) years of experience in federal contract management or a comparable field.
A minimum of THREE (3) years of experience on contracts of similar size and complexity.
Possess a Project Management Professional (PMP) certification or professional certifications relevant to the role.
Demonstrated expertise in contract management, including compliance, reporting, and performance monitoring.
Proven ability to communicate effectively in English, both verbally and in writing.
What Would Be Nice To Have:
A minimum of SIX (6) years of experience managing projects using Agile methodologies preferred.
Strong leadership and organizational skills.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Experience in data access, governance, and regulatory compliance within federal environments.
The annual salary range for this position is $171,000.00-$285,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance, and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus
About Guidehouse:
Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
Role: Data Center Capacity Planning – Technical Program Manager (TPM)
Location: Sunnyvale, CA (Onsite)
Role Summary
The Data Center Capacity Planning TPM forecasts, plans, and coordinates data center infrastructure capacity (power, space, cooling, network, and compute) to ensure future demand is met efficiently and reliably.
Key Responsibilities
- Forecast short- and long-term capacity needs for compute, storage, network, power, space, and cooling.
- Develop and maintain capacity models, demand projections, and growth plans for data center infrastructure.
- Lead cross-functional programs with engineering, operations, finance, and supply chain to ensure capacity is delivered on schedule.
- Track utilization metrics and identify risks such as capacity shortages, stranded capacity, or overprovisioning.
- Drive planning cycles for data center expansion, hardware deployment, and infrastructure upgrades.
- Build dashboards and reports for capacity trends, forecasts, and executive updates.
- Define processes and tools to improve forecasting accuracy and infrastructure efficiency.
Required Skills
- Strong program management and cross-team coordination.
- Experience with infrastructure capacity planning (compute, storage, network, power, cooling).
- Data analysis and modeling (Excel, SQL, Python, or similar).
- Understanding of data center architecture and cloud infrastructure.
- Ability to translate technical capacity needs into business planning.
Typical Background
- 5–10+ years in program management, infrastructure planning, or data center operations.
- Experience in hyperscale cloud, colocation, or enterprise data centers.
Position: Referral Coordinator
Openings: 8
Location: Remote, ORL Area
- Have to go onsite first day to pick up equipment
Duration: 6-month c2h
PR: Starting at $17/hr
Hours: M-F 4pm - 8pm
Must Haves:
- 2+ years of customer service experience
- 1+ year of Data Entry experience
- Strong experience with Microsoft Products- have to pass typing test
- HS Diploma or GED
Plus:
- Healthcare experience
- Scheduling, Insurance Verification, Referrals experience
- Call Center Experience
Day to Day
The Referral Coordinator supports clinical teams, patients, and family members by managing internal and external referrals and insurance authorizations within the outpatient ambulatory setting. This role is responsible for accurately processing referrals and authorizations prescribed by providers in the Electronic Health Record (EHR), ensuring timely coordination of care, accurate documentation, and compliance with payer guidelines. The Referral Coordinator plays a key role in facilitating patient access to services while upholding Orlando Health’s commitment to exemplary customer service.
Essential Functions
- Completes accurate entry of referrals and authorizations into the Electronic Health Record (EHR)- EPIC
- Processes referrals and related documentation received through the OnBase fax queue by reviewing faxed orders, transcribing required information, and entering data into Epic.
- Works with dual systems (OnBase and Epic) to ensure referral information is accurately transferred from source documents.
- Creates new patient profiles in Epic when necessary, using transferred information from referral documentation (not from memory).
- Files referral-related documents into the appropriate patient chart in accordance with established procedures.
- Completes patient registration and obtains insurance authorizations for new patients, diagnostic testing, and hospital-based diagnostics.
- Verifies insurance coverage using electronic verification tools, payer web portals, and telephone communication when online verification is unavailable.
- Contacts insurance companies to follow up on authorizations, confirm coverage, and resolve authorization-related issues.
- Communicates with patients as needed to verify insurance information, obtain required details, or complete the referral process.
- Coordinates follow-up care when referrals or authorizations are nearing expiration.
- Ensures financial and insurance information is current, accurate, and active in the EHR.
- Confirms Primary Care Provider (PCP) information is accurate and compliant with payer-specific guidelines.
- Initiates and tracks referral and authorization status to ensure timely completion of services.
- Coordinates with scheduling departments, clinical teams, and other internal departments to facilitate patient visits.
- Provides patients with referral details for physicians, specialists, and facilities as appropriate.
- Communicates effectively with internal and external customers, including providers, patients, insurance representatives, and clinical departments, to obtain required authorizations.
- Maintains current knowledge of referral and authorization requirements based on payer-specific guidelines.
- Maintains a working knowledge of ICD‑10 and CPT codes.
- Demonstrates a basic understanding of third-party reimbursement requirements and regulations.
- Exhibits competency in the use of registration systems, electronic verification tools, Epic, OnBase, and web-based payer resources.
- Performs all duties in a manner that supports departmental productivity, quality, and customer service goals
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Supervisor, Referrals is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients. The Supervisor, Referrals will oversee a team of centralized care (referral) coordinators.
Essential Job Duties/Responsibilities:
- Provides extraordinary customer service to all internal and external customers (including patients and other ChenMed team members) always. Establishes and maintains relationships with identified service providers.
- Conducts all activities as outlined in the job description for Care Coordinator. Provides coverage for Care Coordinators when they are on paid time off or call out.
- Supervises centralized care coordinators in their day to day activities. Ensures the completeness and accuracy of all tasks. Assists coordinators with complicated referrals.
- Provides referral consulting support to assigned centers. Acts as referrals liaison for Center Managers. Answers questions and assists the center referral staff (care coordinators) at the request of the Center Manager and provides feedback to Center Managers when needed.
- Ensures Preferred Provider List is used accurately and effectively. Collaborates with referral management to ensure specialist network is adequate for the geography and escalates accordingly when network adequacy impacts access to care.
- Generates and analyzes all Business Intelligence reports; releases to the care coordinators.
- Training of new care coordinators and assisting with training of new processes with direction from Referral Manager.
- Covers for Referral Manager while on PTO.
- Provides feedback to Referrals Manager to conduct performance evaluations for referrals team members.
- Submits Workday timecards and approves PTO for care coordinators.
- Performs other duties as assigned and modified at manager's discretion.
Knowledge, Skills and Abilities:
- Understanding of the communities served by ChenMed, including the complexities of Medicare programs to patients in the healthcare marketplace
- Ability to determine proper resolution of problems based on defined alternatives
- Able to use Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook
- Ability and willingness to travel locally and regionally up to 50% of the time
- Spoken and written fluency in English
Education and Experience Criteria:
- High School diploma or GED required
- One (1) to three (3) years of healthcare experience such as care coordinator, referral coordinator in a clinical setting, preferably within the Medicare HMO population
Pay Range: $49,871 - $71,243 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for bonuses or commissions.
DCI Donor Services
New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Referral Response/Family Care Coordinator with expertise as an responding to critical situations (such as working in an emergency room setting) and/or responding to grief and crisis intervention. This role will serve as a liaison between monitoring active organ recovery activity, supporting grieving families, and hospital partners.
COMPANY OVERVIEW AND MISSION
New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico – and is a member of the DCI Donor Services family.
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
- Facilitates the donation process through coordination and communication of organ donor referral information and logistics. Partners with hospital personnel and internal triage team.
- Maintains accurate documentation of the medical screening process via data entry and follows established referral intake procedures.
- Evaluates medical suitability of potential organ and tissue donors by utili
- Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure.
- Collaborates with hospital personnel and clinical teams to develop an action plan that supports the option of donation is maintained and activation of the appropriate DCIDS team members.
- Determines family dynamics and assesses the family’s understanding of the patient’s prognosis when appropriate to initiate the donation discussion.
- Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation.
- Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process.
- Provides education to hospital staff regarding authorization, family care process and donation process.
- Responsibilities may be affected by increased donor activity. Performs other duties as assigned.
The Referral Response/Family Care Coordinator will work between 12 – 15 days per month – and be on call for periods of up to 24 hours.
The ideal candidate will have:
- A bachelor’s degree
- 2+ years emergency or critical care experience in a healthcare setting or prior experience as a Paramedic or EMT OR 2+ years of healthcare experience with families, counseling, bereavement, and/or crisis intervention.
- Demonstrated ability to understand medical terminology and read a medical chart.
- Exceptional teamwork, communication, and conflict management skills.
- Knowledge of medical and legal principles of authorization, donor evaluation, and management.
- Valid Driver’s license with ability to pass MVR underwriting requirements
We offer a competitive compensation package including:
- Up to 176 hours (22, 8-hour days) of PTO your first year
- Up to 72 hours (9, 8-hour days) of Sick Time your first year
- Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
- 403(b) plan with matching contribution
- Company provided term life, AD&D, and long-term disability insurance
- Wellness Program
- Supplemental insurance benefits such as accident coverage and short-term disability
- Discounts on home/auto/renter/pet insurance
- Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer – M/F/Vet/Disability.
Compensation details: 54464-65657 Yearly Salary
PI25d8389a0d76-3631
Remote working/work at home options are available for this role.
Job Description:
Fulfillment Specialist – Full Time
Your Opportunity:
As a member of our Fulfillment Center and Warehouse Team, you'll thrive in an inclusive, safety-first work environment that values your individual ideas and perspectives. At Chewy, you'll be empowered to build, grow, and advance your skills - while contributing to the success of our team.
Why you'll love working here:
Across all Chewy roles and locations, you'll work within an encouraging and collaborative culture, receive competitive pay and wage increases, and make a positive impact on millions of pets and pet parents everywhere.
We offer the following benefits for our Team Members:
- 20% Discount
- Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)
- Life and Disability Insurance
- 401(k) with company matching
- Wellness benefits through Wellbeing @Chewy
- Employee Assistance Program (EAP)
- Paid Time Off: Team Members are eligible to accrue up to 80 hours of PTO their first year
- Subsidized child, adult, and pet backup care through
- Discounts on many items through the LifeMart Discount platform
- The option to sign up for Payactiv's Earned Wage Access program and access a portion of the money you've already earned, before your regular payday!
- Opportunity for wage increases starting after 3-months of service
- Referral Bonuses - $500 per referral
What you'll do:
We focus on excellent customer service, and we take pride and phenomenal care in every order we fill for our customers – and their fuzzy family members. Fulfillment Specialists perform a wide range of warehouse functions, including:
- Labeling, replenishing, box making, loading/unloading trailers, moving stowed product to various locations using a Forklift, etc.
- Fulfilling and coordinating orders to ensure customer delivery process is efficient and accurate.
- Crafting accurate shipping documentation for domestic shipments.
- Safely and efficiently operating Powered Industrial Trucks (PIT) and material handling equipment to receive or transport product to storage and staging locations.
What you'll need:
- Must be at least 18 years old.
- This role requires the ability to read, write, and speak English in order to understand and follow safety procedures, interpret work instructions, complete required documentation, and communicate effectively with team members.
- Understand and adhere to our safety guidelines and procedures.
- Willing to be trained on PIT equipment—e.g., Movexx/Amigo, Walkie Stacker, Double Walkie Rider, etc.
Physical job requirements:
- Walk up to 2 miles per shift.
- Frequently lift up to 50 pounds.
- Frequently lift up to 70 pounds using an optional team lift.
- Rarely lift greater than 70+ pounds using a team lift.
- Stand, push, pull, carry, squat, and kneel.
- Climb up and down stairs (where applicable).
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
The hourly range for this role is $12.74 - $19.23.- We offer the following benefits for our team members:
- 20% Discount
- Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)
- Life and Disability Insurance
- 401(k) with company matching
- Wellness benefits through Wellbeing @Chewy
- Employee Assistance Program (EAP)
- Paid Time Off: Team members are eligible to accrue up to 80 hours of PTO their first year
- Subsidized child, adult, and pet backup care through
- Discounts on many items through the LifeMart Discount platform
- The option to sign up for Payactiv's Earned Wage Access program and access a portion of the money you've already earned, before your regular payday!
- High volume and specialty positions are eligible for wage increases starting after 3-months of service
- Referral Bonuses - $500 per referral
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at .
Non-exempt hourly team members accrue paid time off (PTO) subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Job description:
Acton Medical Associates, PC is looking for customer service professionals interested in the health care field. If you have a passion for customer service and an interest in the healthcare field, this position is for you.
In this role, the Referral Specialist speaks to patients on the phone to confirms patient demographic and insurance information, obtains the proper information for referral requests, processes referral requests, and follows up with patients on the status of their referrals.
A key responsibility of the this role is to ensure our patients received the best possible customer service. This position requires excellent communication, computer and phone skills, and the ability to multi-task.
Education and/or Experience:
- High school education or general degree (GED).
- Ability to multi-task, prioritize workload, manage time effectively and perform under pressure a must.
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication skills.
Acton Medical Associates, PC is an equal opportunity employer. AMA,PC does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.
PURPOSE AND SCOPE:
Collaborates with internal and external customers, to ensure a positive customer experience for every patient from first point of referral, through education, modality options, and access placement and follow up, as applicable, to eventual admission into Fresenius Kidney Care (FKC) or through smooth transition between modalities. Actively promotes home modalities to physicians, patients, and other groups both internal and external directly and through Kidney Care Advocates and Associate Advocates. Supports all aspects of growth within defined regions or areas of a business.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Oversees Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) modality education programs for a designated territory to ensure every patient along with their care giver and support system (if applicable) receives comprehensive education on modality options including hemodialysis treatments both at home and in-center, peritoneal dialysis, kidney transplantation as well as education on hemodialysis access types with a focus on the health and safety benefits of AV-Fistula or AV-Graft compared to central venous catheters.
- Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations. Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
- Provides monthly reporting on Home Therapies referrals to Director of Operations, Area Team Leads and/or Market Manager.
- Responsible for training Kidney Care Advocates on all programs relating to the kidney education process.
- Assists with the navigation of patients along the continuum of care from Stage 4 CKD to initiation of dialysis, or in transition from in-center hemodialysis to home therapy, including but not limited to proper and timely access placement.
- Maintains high level, routine communication with physicians, partners, the interdisciplinary team members, Chronic and Home Clinic Managers.
- Supports and implements processes with physician practices as well as local clinics for patient referrals and evaluates the effectiveness of processes through an ongoing basis.
- Ensure timely responses to all referrals for education on modalities.
- Assists in the identification, evaluation and selection of Home Dialysis patients and Care Partners.
- Coordinates the timely admission of patients, including urgent start placements into Fresenius Kidney Care Home Therapy and In-Center programs. Collaborates with management to identify and resolve admission barriers.
- Conducts Home Therapy awareness programs for existing patients and Fresenius staff, as needed or as directed.
- Strives to meet growth goals by maintaining strong physician and partner relationships and identifying opportunities for increasing referrals to Fresenius Kidney Care and Home Therapies.
- Collaborates with Kidney Care Advocate, RVP, Market Development, and HT DO on the development and implementation of the home therapy strategic plan.
- Maintains knowledge of FMCNA Home Therapies products, services and strategies in order to promote FMCNA Home Therapies to the community through outreach programs.
- Participates in all pertinent FMS training and development opportunities to grow and develop business knowledge, skills and leadership competencies.
- Provides educational programs to physicians, as needed.
- Coordinates communication of all corporate and business unit Home Therapies initiatives to physicians in collaboration with the Regional Vice Presidents and home therapy managers.
- Fosters relationships with FKC partners such as NxStage, Azura, and Interwell to ensure opportunities for partnerships are developed and utilized.
- Ensures accurate and timely documentation of patient interactions and status through maintenance of CTH database and Power BI, and/or electronic medical record.
- Provides assistance to junior level staff with general tasks that require a better understanding of functions, as directed my immediate supervisor.
- Trains new managers on company standards and procedures, customer experience and how to properly interact with team.
- Oversee Manager new hire training and development activities, identify training needs for the organization, supervise trainers work and develop effective manager training programs.
- Reports to Director for higher level issues that may arise.
- Adheres to the FMCNA Compliance Program and all regulatory and FMCNA policy requirements.
- Performs other related duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.
- Requires frequent prolonged periods of standing.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
- Travel to regional, business unit, and corporate meetings will be required.
- Must be willing to work occasional evening and weekends, as needed, to provide modality education.
- Extensive regional travel to physician groups and advocate and associate advocate home base.
SUPERVISION:
- Responsible for the direct supervision of various levels of Kidney Care Advocate staff.
EDUCATION:
- Bachelor’s Degree required; Advanced Degree desirable.
- Registered Nurse degree desirable.
- Subject to state licensure requirements, MSW or RD (or other applicable licensed professionals) may be eligible under the supervision of Qualified Licensed Staff.
EXPERIENCE AND REQUIRED SKILLS:
- Bachelor’s Degree plus 6 – 8 years’ related experience; or Master’s degree with 4+ years’ related experience; or RN with 5+ years related experience.
- 3+ years’ supervisory or project/program management experience preferred.
- Minimum of 1 year Nursing experience preferred.
- Minimum of 1 year Home Dialysis experience desired.
- Minimum 4 years with proven success in the Kidney Care Advocate Manager or similar role.
- Demonstrated leadership and management competencies and skills including, but not limited to customer service, patient outcomes, continuous quality improvement, team building and employee motivation, decision-making, relationship development and leading cohesive and productive teams.
- Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.
- High level of emotional intelligence and demonstrated ability to relate to persons of all ages and diverse backgrounds, skills and abilities.
- Excellent verbal and written communication and presentation skills.
- Results oriented to exceed established goals.
- Proficiency with PCs and Microsoft Office applications.
- Proven ability to be a team player.
The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.
Annual Rate: $9 $150000.00
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans