Partnerstack Affiliate Program Jobs in Usa

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Manager, Abdominal Transplant Program
✦ New
Salary not disclosed
Pasadena, Texas 1 day ago

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Join Memorial Hermann, a nationally recognized leader in innovative healthcare solutions. Our mission is to advance patient care through excellence in clinical practice, research, and medical education. We are seeking a Clinical Manager for Abdominal Transplant to lead a passionate, multidisciplinary team dedicated to transforming the future of transplant medicine. Position Overview
As the Clinical Manager of our Abdominal Transplant Program, you will play a pivotal leadership role in overseeing clinical operations, driving quality initiatives, and ensuring exceptional patient outcomes. This position requires a dynamic leader who thrives in a collaborative environment and is committed to clinical excellence, innovation, and growth.
________________________________________
Key Responsibilities
• Lead and manage the clinical operations of the Abdominal Transplant Program, including patient care, staff performance, and program development.
• Collaborate with surgeons, physicians, nurses, and allied health professionals to deliver high-quality, patient-centered care.
• Develop, implement, and evaluate clinical protocols and best practices to ensure the highest standards in transplant services.
• Provide leadership in clinical decision-making, resource allocation, and performance improvement initiatives.
• Mentor and support staff through ongoing education and professional development opportunities.
• Partner with leadership on strategic planning and program expansion to meet evolving community needs.
________________________________________
What We Offer
• Competitive salary and a comprehensive benefits package.
• Professional development and career advancement opportunities.
• A collaborative, supportive, and innovative work environment.
• The opportunity to make a meaningful impact in the lives of patients and the future of transplant medicine. Position responsible for providing leadership to the department – overseeing the daily operations – managing and developing departmental staff, collaborating with the interdisciplinary team in the delivery of patient care, utilizing the nursing process, ensuring the delivery of quality care to patients.

Job Description

Minimum Qualifications

Education:  

  • Bachelors of Nursing degree from an accredited school of professional nursing required or documented degree plan and timeframe to complete Bachelors Nursing
  • For clinical manager positions in Magnet-designated hospitals or hospitals in pursuit of Magnet designation, a minimum of a Bachelors of Nursing is required at the time of hire or promotion

Licenses/Certifications:

  • Current State of Texas license or temporary/compact license to practice professional nursing
  • Certified in Basic Life Support
  • Professional certification in clinical area or management preferred
  • Additional certifications may be required based on discipline and/or nursing unit requirements

Experience / Knowledge / Skills

  • Three (3) or more years experience in clinical area of practice and minimum one (1) year experience in a supervisory or management role
  • Clinical Manager II: additional two (2) years experience (3 years total) in supervisory or management job

Principal Accountabilities

  • Manages the daily operations of a patient care department, including forecasting and ensuring adequate staffing, taking departmental call; planning for continuity of care, serving in charge nurse role and providing direct patient care as needed.
  • Collaborates with physicians, management team members, business partners, and customers to address strategic initiatives and organizational goals.
  • Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes.
  • Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
  • Ensures adequate scheduling and staffing; recruits, retains, and develops staff; provides performance feedback, addressing issues as necessary, and provides input into staff performance reviews in a timely effective manner.
  • Adheres to all regulatory and Texas Board of Nursing standards.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
  • Other duties as assigned.
permanent
Head of Programme Management, Regulatory
✦ New
🏢 Memorial Hermann Health System
Salary not disclosed
Pasadena, Texas 1 day ago

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Our mission is to advance patient care through excellence in clinical practice, research, and medical education. As the Clinical Manager of our Abdominal Transplant Program, you will play a pivotal leadership role in overseeing clinical operations, driving quality initiatives, and ensuring exceptional patient outcomes. Lead and manage the clinical operations of the Abdominal Transplant Program, including patient care, staff performance, and program development.

  • Collaborate with surgeons, physicians, nurses, and allied health professionals to deliver high-quality, patient-centered care.
  • Provide leadership in clinical decision-making, resource allocation, and performance improvement initiatives.
  • Partner with leadership on strategic planning and program expansion to meet evolving community needs.

________________________________________Position responsible for providing leadership to the department – overseeing the daily operations – managing and developing departmental staff, collaborating with the interdisciplinary team in the delivery of patient care, utilizing the nursing process, ensuring the delivery of quality care to patients. Bachelors of Nursing degree from an accredited school of professional nursing required or documented degree plan and timeframe to complete Bachelors NursingFor clinical manager positions in Magnet-designated hospitals or hospitals in pursuit of Magnet designation, a minimum of a Bachelors of Nursing is required at the time of hire or promotion

Current State of Texas license or temporary/compact license to practice professional nursingProfessional certification in clinical area or management preferredAdditional certifications may be required based on discipline and/or nursing unit requirements

Three (3) or more years experience in clinical area of practice and minimum one (1) year experience in a supervisory or management roleClinical Manager II: additional two (2) years experience (3 years total) in supervisory or management job

Manages the daily operations of a patient care department, including forecasting and ensuring adequate staffing, taking departmental call; planning for continuity of care, serving in charge nurse role and providing direct patient care as needed.Collaborates with physicians, management team members, business partners, and customers to address strategic initiatives and organizational goals.Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes.provides performance feedback, addressing issues as necessary, and provides input into staff performance reviews in a timely effective manner.Adheres to all regulatory and Texas Board of Nursing standards.adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.serves as preceptor, mentor and resource to less experienced staff.Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.

Not Specified
Head of Programme Management
✦ New
🏢 Memorial Hermann Health System
Salary not disclosed
Pasadena, Texas 1 day ago

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Our mission is to advance patient care through excellence in clinical practice, research, and medical education. As the Clinical Manager of our Abdominal Transplant Program, you will play a pivotal leadership role in overseeing clinical operations, driving quality initiatives, and ensuring exceptional patient outcomes. Lead and manage the clinical operations of the Abdominal Transplant Program, including patient care, staff performance, and program development.

  • Collaborate with surgeons, physicians, nurses, and allied health professionals to deliver high-quality, patient-centered care.
  • Provide leadership in clinical decision-making, resource allocation, and performance improvement initiatives.
  • Partner with leadership on strategic planning and program expansion to meet evolving community needs.

________________________________________Position responsible for providing leadership to the department – overseeing the daily operations – managing and developing departmental staff, collaborating with the interdisciplinary team in the delivery of patient care, utilizing the nursing process, ensuring the delivery of quality care to patients. Bachelors of Nursing degree from an accredited school of professional nursing required or documented degree plan and timeframe to complete Bachelors NursingFor clinical manager positions in Magnet-designated hospitals or hospitals in pursuit of Magnet designation, a minimum of a Bachelors of Nursing is required at the time of hire or promotion

Current State of Texas license or temporary/compact license to practice professional nursingProfessional certification in clinical area or management preferredAdditional certifications may be required based on discipline and/or nursing unit requirements

Three (3) or more years experience in clinical area of practice and minimum one (1) year experience in a supervisory or management roleClinical Manager II: additional two (2) years experience (3 years total) in supervisory or management job

Manages the daily operations of a patient care department, including forecasting and ensuring adequate staffing, taking departmental call; planning for continuity of care, serving in charge nurse role and providing direct patient care as needed.Collaborates with physicians, management team members, business partners, and customers to address strategic initiatives and organizational goals.Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes.provides performance feedback, addressing issues as necessary, and provides input into staff performance reviews in a timely effective manner.Adheres to all regulatory and Texas Board of Nursing standards.adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.serves as preceptor, mentor and resource to less experienced staff.Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.

Not Specified
Registry Rehabilitation Technician (Summer Program)
✦ New
$20
Chicago, IL 1 day ago
Rehabilitation Technician

By joining our team, you'll be part of our life-changing mission and vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery, and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes as we Advance Human Ability, together.

The Rehabilitation Technician assists patients and patient care team in preparing for and performing treatment programs and provision of basic day care support of significant others. Maintains department facilities and patient care areas and equipment including patient wheelchairs and positioning equipment daily in a clean and orderly condition. The Rehabilitation Technician will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Rehabilitation Technician will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

The Rehabilitation Technician will:

  • Prepares patients for treatments or evaluation, assisting them as necessary to undress and don garments or treatment aids.
  • Transfers, moves, and ambulates patients to and from department with wheelchair or stretcher.
  • Assists therapist in direct patient care activities such as sensory stimulation, training programs, gait training.
  • Assists therapist in patient care during treatment sessions such exercise and weight training programs, hydrotherapy, and gait training.
  • Conducts therapeutic regime for patients, which includes reinforcing learnings in self-care activities such as feeding, dressing, bathing and memory training.
  • Observes patients and reports reactions or changes in condition immediately to supervising nurse or therapist.
  • Fabricates equipment adaptations for patients.
  • Maintains adaptive equipment inventory including issuing supplies to staff and notifying appropriate personnel of deficiencies.
  • Maintains clinic area in a neat organized manner and performs infection control procedures including disinfecting equipment.
  • Maintains food inventory for patient use including shopping for needed supplies, dating, and rotating current supply.
  • Performs clerical support when needed including reception duties, file maintenance, document distribution, library maintenance and retrieval of medical records.
  • Clean and maintain SRAlab rental wheelchairs.
  • Delivers/stores supplies and equipment received from Central Supply.
  • Performs all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Reporting Relationships:

  • Reports directly to assigned Clinical Manager

Knowledge, Skills & Abilities Required:

  • High school diploma or equivalent education.
  • Minimum 1 year of experience as a physical therapy aide, occupational therapy aide, or related health care experience with knowledge of patient care methods procedures and techniques.
  • Understanding of the growth and development of adolescent, adult, and geriatric patients.
  • Communicates effectively using verbal, non-verbal and written communication.
  • Ability to take ownership for serving the customer, team, and organization for achieving goals and for resolving problems.
  • Willingly adapts to changing work demands and work environment.
  • Demonstrates critical thinking skills and makes sound judgments to monitor and respond to patient needs or changes in condition.
  • Anticipates assesses and addresses the needs of patients, internal and external customers to positively influence the patient/customer experience (directly or indirectly).
  • Ability to transfer and position patients, consistent with lifting up to 35 lbs.

Working Conditions:

  • Normal office environment with little or no exposure to dust or extreme temperature.
  • Exposure to moderately adverse working conditions in performing certain patient care activities.
  • Occasional exposure to infectious diseases when working with patients.
  • Summer program position, working approximately 3040 hours per week.
  • Availability Memorial Day through Labor Day
  • May be required to work at DayRehab centers located in the West and Southwest Suburbs.

Pay and Benefits*:

Rate of pay: $20.00 per hour

Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations.

Equal Employment Opportunity Employer

Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law.

permanent
Campus Associate Director Nursing, Clinical Operations-Vocational Nursing Program
✦ New
Salary not disclosed
American Career College, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship. As a part of this team, you will guide students to do more than change their own lives - you will help change the lives of every patient they care for throughout their career. At American Career College, you will have the opportunity to share your expertise and passion with the next generation of nurses.
Y ou will make an impact by:

* Overseeing and coordinating all clinical-related activities within the nursing program
* Managing clinical instructors, cultivating and maintaining clinical partnerships, securing and scheduling clinical placements, overseeing clinical observations, required documentation and reporting, and ensuring compliance with college and accreditation standards
* Supporting clinical faculty in meeting course objectives and ensures that students successfully complete clinical assignments while maintaining the integrity and quality of the clinical education experience

Your Experience Includes:

* Must have a minimum of three (3) years of experience as a registered nurse; one (1) year shall be in teaching or clinical supervision, or a combination thereof, in a state approved registered nursing, vocational or practical nursing, or psychiatric technician school within the last five (5) years; or a minimum of three (3) years of experience in nursing administration or nursing education within the last five (5) years.

* Leadership knowledge in the program field to cultivate a learner-centered environment and to foster excellence.

* Knowledge in technological support and delivery of program area and services.

* Knowledge and evidence of strong supervisory and management skills as applicable to specialized program area.

* Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ABHES, BVNPT, BPPE, and other accreditation standards.

Education/Licensure:

* Hold a minimum of a baccalaureate degree in nursing or a related field from an academic institution accredited by a regional or national accrediting agency that is recognized by the US Secretary of Education or Council for Higher Education Accreditation (CHEA).

* Must have completed a course or courses offered by an accredited school with instruction in administration, teaching, and curriculum development.

* Current unencumbered California Registered Nurse (RN) License is required.

* Must have approval by the Board of Vocational Nursing and Psychiatric Technicians (BVNPT) prior to assuming the role of Assistant Director of Nursing.

* Must possess a Certificate of Completion of a course in teaching methodology of at least 30 hours.

* Current CPR Card.

** The selected candidate will be assigned to support one of the following: Vocational Nursing or ADN program .
#HEJ #LI-MJ1
Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at American Career College.

For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth.

American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.
Campus: ACC Los Angeles Campus
Function: Leadership
Not Specified
Program Director, Physical Therapist Assistant
✦ New
🏢 American Career College
Salary not disclosed
Richardson, Texas 1 day ago
Imagine doing the best work of your career in a place where your efforts advance lives and empower communities. Where a shared passion for education and student achievement guides every decision. And where the lives you change today literally become tomorrow's life-savers. That's what awaits when you join the American Career College (ACC) team. Get ready to transform futures, including your own.
How you can impact:
As the Program Director you will:

* Provide leadership in managing, planning, and implementing the Physical Therapy Assistant program in support of American Career College goals in order to assure compliance with programmatic accreditation and/or licensure, internal consistency, and graduate outcomes to meet placement expectations.
* Participate in curriculum development and coordination, while determining teaching assignments using a blended instructional approach combining face-to-face instruction with on-line instruction (as applicable), selection of faculty, and selection/coordination of program specific external facilities and instruction.
* Provide professional leadership and support for teaching faculty; serving as a mentor and facilitator for faculty assigned; and enables an environment which fosters creativity, responsiveness, and self-responsibility.

Who You Are:
The ideal candidate has a minimum of five (5) years (or equivalent), full-time, post licensure experience that includes a minimum of three (3) years (or equivalent) of full-time clinical experience, and possesses the following qualifications:

* Didactic and/or clinical teaching experience.
* Experience in administration/management.
* Experience in educational theory and methodology, instructional design, student evaluation and outcome assessment, including the equivalent of nine credits of coursework in educational foundations.
* Must possess contemporary expertise (expertise beyond that obtained in an entry-level physical therapy program that represents knowledge and skills reflective of current practice) in assigned teaching areas and demonstrate effectiveness in teaching and student evaluation.

Education:

* Hold a minimum of a master's degree with the appropriate coursework in the subject area required from an institution that is accredited by a regional accrediting body recognized by the U.S. Department of Education (USDE).

Licenses/Certifications:

* Current Physical Therapy Assistant (PTA) license or Physical Therapy (PT) license to practice in any state.
* Current CPR Card.

#LI-DL1
#HEJ
Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at American Career College.

For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth.

American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.
Campus: ACC Richardson Campus
Function: Management
Not Specified
Campus Associate Director Nursing, Clinical Operations-ADN Program
✦ New
🏢 American Career College
Salary not disclosed
Los Angeles, California 1 day ago
American Career College, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship. As a part of this team, you will guide students to do more than change their own lives - you will help change the lives of every patient they care for throughout their career. At American Career College, you will have the opportunity to share your expertise and passion with the next generation of nurses.
Y ou will make an impact by:

* Overseeing and coordinating all clinical-related activities within the nursing program
* Managing clinical instructors, cultivating and maintaining clinical partnerships, securing and scheduling clinical placements, overseeing clinical observations, required documentation and reporting, and ensuring compliance with college and accreditation standards
* Supporting clinical faculty in meeting course objectives and ensures that students successfully complete clinical assignments while maintaining the integrity and quality of the clinical education experience

Your Experience Includes:

* Must have a minimum of three (3) years of experience as a registered nurse; one (1) year shall be in teaching or clinical supervision, or a combination thereof, in a state approved registered nursing, vocational or practical nursing, or psychiatric technician school within the last five (5) years; or a minimum of three (3) years of experience in nursing administration or nursing education within the last five (5) years.

* Leadership knowledge in the program field to cultivate a learner-centered environment and to foster excellence.

* Knowledge in technological support and delivery of program area and services.

* Knowledge and evidence of strong supervisory and management skills as applicable to specialized program area.

* Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ABHES, BVNPT, BPPE, and other accreditation standards.

Education/Licensure:

* Hold a minimum of a baccalaureate degree in nursing or a related field from an academic institution accredited by a regional or national accrediting agency that is recognized by the US Secretary of Education or Council for Higher Education Accreditation (CHEA).

* Must have completed a course or courses offered by an accredited school with instruction in administration, teaching, and curriculum development.

* Current unencumbered California Registered Nurse (RN) License is required.

* Must have approval by the Board of Vocational Nursing and Psychiatric Technicians (BVNPT) prior to assuming the role of Assistant Director of Nursing.

* Must possess a Certificate of Completion of a course in teaching methodology of at least 30 hours.

* Current CPR Card.

#HEJ #LI-MJ1
Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at American Career College.

For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth.

American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.
Campus: ACC Los Angeles Campus
Function: Leadership
Not Specified
Research Program Coordinator (BOERNE)
Salary not disclosed
BOERNE, Texas 5 days ago
POSITION SUMMARY/RESPONSIBILITIES

The Senior Clinical Research Coordinator leads the evaluation of research protocols and provides clinical and risk assessment expertise on research-related procedures. Assists Director in implementation of human subject research protection program. Reviews complex human subject research protocols and supports the Clinical Research Department through coordination, monitoring, and education of processes required for Research Proposals within University Health. Represents the department at multi-institutional committees and meetings, such as IRB and OHRP.

EDUCATION/EXPERIENCE

Graduation from an accredited college or university with a Bachelor’s of Science in Nursing. May substitute 8 years of related experience and licensure for required education. Master’s degree preferred. A minimum of three years Research experience required. Possesses or qualifies to obtain within 6 months of employment a Clinical Research Certification (i.e. CCRP or CCRA). Has a working knowledge of research methods and knowledge of federal legislation regarding human subject research is required. Expertise in applying for research protocols, budgeting, program planning and evaluation is preferred. Exercises mature judgment and discretion in any confidential or sensitive matters.
permanent
Licensed P&C Insurance Professional - Sales and Service (Signing Bonus) - Comprehensive Six-Month Training Program (SAN ANTONIO)
🏢 Usaa
Salary not disclosed
San antonio, TX 5 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

 

Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

 

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

 

For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

 

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.

 

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

What you'll do:

  • Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.

  • Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.

  • Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.

  • Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.

  • Maintain required Property & Casualty (P&C) licenses and state registrations.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or GED equivalent

  • Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed

  • 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience

  • Ability to prioritize and multi-task, including navigating through multiple business applications

 

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner

  • Prior experience in a fast-paced contact center environment

 

Training Schedule: Monday - Friday

8hr shift within the hours of 8:00 AM – 6:00 PM Local Time

USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.

Work Schedule:

All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.

Compensation range: The hiring range for this position is: $46,370 - $48,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

internship
Insurance Professional – Sales and Service - Comprehensive training program with career growth potential (SAN ANTONIO)
🏢 Usaa
Salary not disclosed
San antonio, TX 5 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs!

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.

After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager.

We have various schedules ranging from 8:00 am CST to 10:00 pm CST with two days off. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday.

Military veterans and spouses are highly encouraged to apply.

Relocation assistance is not available for this position.

As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.

We are currently seeking dedicated professionals to work in our San Antonio office at 9800 Fredericksburg Rd San Antonio, TX 78288 for future insurance sales and customer service opportunities in March 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.

What you'll do:

  • Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.

  • Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.

  • Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.

  • Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.

  • Maintain required Property & Casualty license and state registrations.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or GED equivalent

  • Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service.

  • Acquire and maintain Property & Casualty (P&C) license and state registrations, within 90 days of hire. (Training, Licensing and State registration fees paid for by USAA.)

  • Demonstrated communication, problem-solving, and critical thinking skills to effectively respond to routine member inquiries.

  • Effective time management and organizational skills.

  • Successful completion of a job-related assessment may be required

What sets you apart:

  • 1 year of customer contact experience in a needs-based sales environment

  • 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face

  • US military experience through military service or a military spouse/domestic partner

Training Schedule: Monday - Friday 9:30am-6:00pm

Work Schedule: 8hr shifts within the hours of 8:00am – 10:00pm CST
USAA provides support to our members 7 days a week.

After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day.

All work schedules for this role are 40 hours per week.
Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members.

Salary: The hiring range for this position is: $45,010-$46,010

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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