Partiful Part Time Remote Jobs in Usa

1,373 positions found — Page 66

Customer Service Claims Representative (Unlicensed Property)
🏢 Usaa
Salary not disclosed
New Braunfels, TX 5 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay.

We are currently seeking dedicated professionals to work in our San Antonio office as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.

What you'll do:

  • Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.

  • Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.

  • Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.

  • Resolve status inquiries and, when appropriate, route to handling adjuster.

  • Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.

  • Apply strong time management skills by closely adhering to assigned work schedule.

  • Embrace continuous improvement and development through coaching and collaboration with manager and team members.

  • Use strong call management skills by assisting members within a timely manner and limiting non-productive time.

  • May assign or initiate emergency services when required on specific claims.

  • Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.

  • Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or GED

  • Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.

  • Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.

  • Ability to prioritize and multi-task while navigating through multiple business applications.

  • Successful completion of a job-related assessment is required.

  • May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,750 to $45,750

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

permanent
Sr. Injury Adjuster
✦ New
🏢 Usaa
Salary not disclosed
TAMPA, FL 1 day ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; Tampa, FL; Colorado Springs, CO and Phoenix, AZ. Relocation assistance is not available for this position.

What you'll do:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies, standards, and procedures for business activities.

  • Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims.

  • Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims.

  • Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

  • Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

  • Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates.

  • Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

  • Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

  • Supports workload surges and/or Catastrophe Operations as needed.

  • May act as an informal resource for team members with less experience.

What you have:

  • High School or General Equivalency Diploma.

  • 1 year of injury adjusting experience.

  • 2 years of auto liability claims adjusting experience.

  • Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.

  • Proficient negotiation, investigation, communication, and conflict resolution skills.

  • Demonstrated time-management and decision-making skills.

  • Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.

  • Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims.

  • Ability to exercise sound financial judgment and discretion in handling insurance claims.

  • Proficient knowledge of coverage evaluation, loss assessment, and loss reserving.

  • Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

  • 4 or more years auto liability/casualty adjusting experience.

  • 1yr Medical experience to include coding and billing or EMT.

  • Ongoing Professional Development with a focus on Insurance. 

  • Bachelors degree or higher.

  • US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $63,590 - $121,530.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Canfield Personal Injury Attorney
✦ New
$64,902 - 75,991
Canfield, OH 1 day ago
*Join Our Team: Associate Personal Injury Litigation Attorney Wanted**Location: Ohio | Firm: Gervelis Law Firm*
*Position Type: Full-Time**About Us**At Gervelis Law Firm, we are passionate advocates for individuals who have been wrongfully injured. As a leading personal injury law firm, our commitment is to provide exceptional legal representation, relentless pursuit of justice, and unwavering client support. If you’re looking to make a meaningful impact while working with a collaborative and dedicated team—this is your opportunity.**The Role**We are seeking a skilled and motivated Associate Personal Injury Litigation Attorney to handle an active litigation caseload. The ideal candidate will be experienced, self-driven, and ready to take on responsibilities from case initiation through trial.**Responsibilities:** *Represent clients in all phases of personal injury litigation*
* *Draft and file pleadings, motions, and discovery*
* *Take and defend depositions of witnesses and experts*
* *Conduct mediations, pre-trial hearings, and court appearances*
* *Try cases to jurors in Ohio courts*
* *Responsible for some pre-litigation files*
* *Interview clients and witnesses, gather evidence, and develop case strategies*
* *Negotiate settlements with opposing parties and insurance companies*
* *Work closely with paralegals, investigators, and support staff*
* *Maintain meticulous case records and documentation*
* *Stay updated on legal developments affecting personal injury practice**Requirements** *Juris Doctor (J.D.) from an accredited law school*
* *Licensed and in good standing to practice in Ohio*
* *Minimum 1 year of experience in personal injury litigation*
* *Minimum 2-5 years of plaintiff or defense personal injury practice*
* *Strong grasp of case management, pleadings, discovery, and trial prep*
* *Excellent research, analytical, and negotiation skills*
* *Strong communication and interpersonal abilities*
* *Ability to meet deadlines and manage caseload independently and as part of a team**Preferred Qualifications** *Experience handling motor vehicle accident cases, including truck accidents*
* *Trial experience (at least one jury trial preferred)*
* *Active membership in the Ohio State Bar Association, Ohio Association for Justice, or American Association for Justice*
* *Civil trial advocacy certification is a plus**What We Offer** *Competitive salary based on experience*
* *Comprehensive benefits package including health insurance*
* *Paid time off (vacation, sick leave, and holidays)*
* *Career development opportunities and professional growth*
* *A supportive, team-oriented environment**How to Apply**If you're passionate about advocacy and eager to grow in a high-impact legal career, we want to hear from you.*
**Send your resume and cover letter to:*
*JoEllen Mrofchak at **Join Gervelis Law Firm—where your skills can help make a difference.* Job Type: Full-time Pay: $64,902.00 - $75,991.00 per year Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift Work Location: In person
permanent
Producer, Podcasts (Women’s Sports)
✦ New
Salary not disclosed
New York 1 day ago
Sinclair, Inc.

is quickly arising as one of the leading media companies producing highly engaging sports content in the digital space and beyond.

They are home to some of the top sports podcasts, including “Cousins with Vince Carter and Tracy McGrady; “The Triple Option with Urban Meyer, Mark Ingram II, and Rob Stone”; “Unfiltered Soccer with Landon Donovan and Tim Howard”; “Post Moves with Candace Parker and Aliyah Boston”, as well as a network of team-focused podcasts, with more shows slated for 2026 and beyond.

With a reach of over 180+ local broadcast stations, and tens of millions of social followers, Sinclair, Inc.

continues to partner with high-profile talent, creating premium content and building communities of engaged audiences across all platforms.

We are seeking a Producer to help develop, lead, and grow a women’s soccer focused podcast.

The ideal candidate will have strong content development skills, and an impressive track record of show running highly engaging and entertaining talk shows across digital channels (podcasts, YouTube, etc.) working directly with high-profile talent.

Strong editorial judgement, deep knowledge of the sports and entertainment landscapes (especially women’s soccer and related conversations), basic production skills, and a keen eye for engaging social media content, are vital components to the role.

What You’ll Do: Lead the day-to-day production, supporting all aspects of content development, editing, publishing, promotion, and monetization In collaboration with senior leadership and talent, develop and execute long-term creative and content strategies.

Ensure each episode aligns with our North Star.

Create and manage a content roadmap that aligns with overall show strategy and audience growth tactics Manage all aspects of pre-production, including show concepts and content, creating rundowns and shot lists, sales deliverables, guest booking, building story boards, and talent scheduling Lead a team of show editors, associate producers, and social coordinators, creating an efficient and collaborative team environment Create detailed shot lists, treatments, and storyboards for audio and video productions Drive an efficient post-production process, ensuring all teams are aligned on assets, deliverables and timelines for all content across all channels Ensure all sponsorship requirements are completed and QC’d, including host-read ads, sponsored segments, and video/social integrations Effectively communicate with all cross-functional teams, ensuring information is delivered to the proper parties, including sales, marketing, and PR Educate, provide feedback, and elevate all talent and staff, coaching them on best practices, maximizing their skillsets Track show analytics and audience trends, use creative judgement to help shape future editorial decisions Collaborate with internal teams to execute an effective promotional strategy across a variety of mediums Keep up with news and trends to understand how to develop programming based on what is resonating with audiences Liaise with senior leadership to provide show updates, feedback, and growth plans Pitch and develop new concepts and original franchises, collaborating with talent and senior leadership on content, formatting, production, and distribution strategies Other duties as assigned Who You Are: 4+ years producing compelling long-form talk content, ideally in a digital space (podcasts, YouTube, etc.) Strong understanding of engaging content across digital channels, particularly in the sports and entertainment space Skilled in audience growth strategies and best practices across YouTube, podcast, and social media platforms Knowledgeable of sports news, social media, consumer trends, pop culture, and current events Extremely proactive, well organized, and able to manage projects at various stages simultaneously Experience with creatively executing sales deliverables, including show integrations and custom branded content Collaborative leader, able to both give and take direction/feedback on various projects A creative outside-the-box thinker, ideating new ways to engage audiences across YouTube and social-first platforms Ability to work efficiently against a deadline, ensuring projects are moving along on time without sacrificing quality Skilled in all aspects of production shoots, workflows and software (Streamyard, Riverside, Adobe Creative Suite, etc.) Comfortable working directly with high-profile talent, maintaining a professional demeanor Someone who wants to win, and is consistently pushing themselves and others around them to be better Flexibility to work mornings, nights and/or weekends, as projects call for Sinclair is proud to be an equal opportunity employer and a drug free workplace.

Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.

About Sinclair: Sinclair, Inc.

(Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports.

The Company owns, operates and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR and The Nest.

Sinclair’s AMP Media produces a growing portfolio of digital content and original podcasts.

Additional information about Sinclair can be found at .

About the Team The life-blood of our organization is our people.

We have a compelling story, a goal-oriented culture, and we take really good care of people.

How good? Here is a glimpse: great benefits, open-door policy, upward mobility and a strong desire to see you succeed.

Ready to be part of a winning team? Let’s talk.

The base salary compensation range for this role is $75,000
- $95,000.

Final compensation for this role will be determined by various factors such as a candidates’ relevant work experience, skills, certifications, and geographic location.

Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, sick leave, vacation time, personal time, parental leave and employee stock purchase plan.
Not Specified
Guest Service Representative (FT)
✦ New
🏢 Schulte
Salary not disclosed
Tempe, AZ 1 day ago
Guest Service Representative

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team at Graduate by Hilton Tempe! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match for eligible associates

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties and Responsibilities
  • Greets guests as they arrive, focus on personal recognition
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities
  • Escorts VIPs to room and check them in prior to arrival
  • Answers the telephone within three rings with a smile and answers questions accordingly or transfers as needed
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance with proper cash handling procedures and report all cash over/shorts to management
  • Keep front desk area clean and organized
  • Assisting with lobby activation as needed
  • Utilize proper procedures when handling guest PPI data
  • Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned to meet business objectives
Education and Experience
  • Minimum of one (1) year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education
Knowledge, Skills and Abilities
  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Companies is an Equal Opportunity Employer.

permanent
Insurance Claims Specialist (SAN ANTONIO)
🏢 Usaa
Salary not disclosed
San antonio, TX 5 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay.

We are currently seeking dedicated professionals to work in our San Antonio office as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.

What you'll do:

  • Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.

  • Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.

  • Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.

  • Resolve status inquiries and, when appropriate, route to handling adjuster.

  • Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.

  • Apply strong time management skills by closely adhering to assigned work schedule.

  • Embrace continuous improvement and development through coaching and collaboration with manager and team members.

  • Use strong call management skills by assisting members within a timely manner and limiting non-productive time.

  • May assign or initiate emergency services when required on specific claims.

  • Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.

  • Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or GED

  • Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.

  • Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.

  • Ability to prioritize and multi-task while navigating through multiple business applications.

  • Successful completion of a job-related assessment is required.

  • May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,750 to $45,750

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Customer Service Claims Representative (Unlicensed Property) (SAN ANTONIO)
🏢 Usaa
Salary not disclosed
San antonio, TX 5 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay.

We are currently seeking dedicated professionals to work in our San Antonio office as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.

What you'll do:

  • Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.

  • Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.

  • Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.

  • Resolve status inquiries and, when appropriate, route to handling adjuster.

  • Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.

  • Apply strong time management skills by closely adhering to assigned work schedule.

  • Embrace continuous improvement and development through coaching and collaboration with manager and team members.

  • Use strong call management skills by assisting members within a timely manner and limiting non-productive time.

  • May assign or initiate emergency services when required on specific claims.

  • Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.

  • Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or GED

  • Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.

  • Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.

  • Ability to prioritize and multi-task while navigating through multiple business applications.

  • Successful completion of a job-related assessment is required.

  • May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,750 to $45,750

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Member Support Associate (SAN ANTONIO)
🏢 Usaa
Salary not disclosed
San antonio, TX 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay.

We are currently seeking dedicated professionals to work in our San Antonio office as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.

What you'll do:

  • Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.

  • Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.

  • Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.

  • Resolve status inquiries and, when appropriate, route to handling adjuster.

  • Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.

  • Apply strong time management skills by closely adhering to assigned work schedule.

  • Embrace continuous improvement and development through coaching and collaboration with manager and team members.

  • Use strong call management skills by assisting members within a timely manner and limiting non-productive time.

  • May assign or initiate emergency services when required on specific claims.

  • Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.

  • Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or GED

  • Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.

  • Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.

  • Ability to prioritize and multi-task while navigating through multiple business applications.

  • Successful completion of a job-related assessment is required.

  • May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,750 to $45,750

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Customer Service Claims Representative (Unlicensed Property) - Comprehensive Paid Training (SAN ANTONIO)
🏢 Usaa
Salary not disclosed
San antonio, TX 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay.

We are currently seeking dedicated professionals to work in our San Antonio office as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.

What you'll do:

  • Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.

  • Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.

  • Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.

  • Resolve status inquiries and, when appropriate, route to handling adjuster.

  • Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.

  • Apply strong time management skills by closely adhering to assigned work schedule.

  • Embrace continuous improvement and development through coaching and collaboration with manager and team members.

  • Use strong call management skills by assisting members within a timely manner and limiting non-productive time.

  • May assign or initiate emergency services when required on specific claims.

  • Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.

  • Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or GED

  • Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.

  • Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.

  • Ability to prioritize and multi-task while navigating through multiple business applications.

  • Successful completion of a job-related assessment is required.

  • May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,750 to $45,750

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

internship
Advanced Personal Injury Claims Analyst (SAN ANTONIO)
✦ New
🏢 Usaa
Salary not disclosed
San antonio, TX 1 day ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; Tampa, FL; Colorado Springs, CO and Phoenix, AZ. Relocation assistance is not available for this position.

What you'll do:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies, standards, and procedures for business activities.

  • Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims.

  • Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims.

  • Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

  • Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

  • Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates.

  • Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

  • Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

  • Supports workload surges and/or Catastrophe Operations as needed.

  • May act as an informal resource for team members with less experience.

What you have:

  • High School or General Equivalency Diploma.

  • 1 year of injury adjusting experience.

  • 2 years of auto liability claims adjusting experience.

  • Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.

  • Proficient negotiation, investigation, communication, and conflict resolution skills.

  • Demonstrated time-management and decision-making skills.

  • Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.

  • Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims.

  • Ability to exercise sound financial judgment and discretion in handling insurance claims.

  • Proficient knowledge of coverage evaluation, loss assessment, and loss reserving.

  • Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

  • 4 or more years auto liability/casualty adjusting experience.

  • 1yr Medical experience to include coding and billing or EMT.

  • Ongoing Professional Development with a focus on Insurance. 

  • Bachelors degree or higher.

  • US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $63,590 - $121,530.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
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