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ABOUT CAMPBELL COUNTY HEALTH

Campbell County Health (CCH) is more than just a hospital—we are a comprehensive healthcare system serving northeast Wyoming. Our organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics—including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility. 

To be responsive to our employee’s needs we offer:

• 
  
• Generous PTO accrual (increases with tenure)
  
• Paid sick leave days
  
• Medical/Dental/Vision
  
• Health Savings Account, Flexible Spending Account, Dependent Care Savings Account
  
• 403(b) with employer match
  
• Early Childhood Center, discounted on-site childcare
  
• And more! Click here to learn more about our full benefits package
  

JOB SUMMARY

The Office Coordinator performs all duties required to support and coordinate functions efficiently to meet and/or exceed customer expectations. Responsible for compiling patient’s medical record, coordinating patient’s tests and procedures with multiple internal and external sources. Completes patient order entry and maintains par level of patient and departmental supplies, and is an instrumental resource of patient information to physicians and staff.

ESSENTIAL FUNCTIONS

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• Promptly acknowledges a patient upon their arrival to the department.  Quickly and efficiently addresses the patients’ needs.  Knows and relays information to the patient i.e. wait times, special instructions, etc.
  
• Maintains confidential patient records and physician orders via computer and paper.
  
• Communicates daily via telephone, fax, email to physicians, referring physicians, offices, and patients to ensure patient satisfaction.
  
• Enters physician orders into the HIS accurately for all imaging modalities.     
  
• Demonstrates proficient computer skills in HIS, RIS, email, MS Word, MS Excel.
  
• Scans physician orders in the appropriate account in the HIS.
  
• Escort patients to the appropriate waiting area for their exam.
  
• Performs daily reminder calls to the patients.  This includes specific exam information and preparation instructions.
  
• Coordinates imaging and procedures, ensuring accurate preps, diets, medications, and supplies, etc., are communicated to the patient and/or provider’s office. Prioritizes the scheduling of multiple tests and procedures.
  
• Schedules in HIS for all radiology modalities, follows the protocol for such scheduling, obtains proper paperwork, and required signatures in accordance of quality standards and to maintain accuracy.
  
• Accurately enters orders in HIS and reason for exam for appropriateness.  Determines the correct patient account when placing imaging orders.
  
• Accurately utilizes RIS (Radiology Information System) to arrive patients and obtain patient information.
  
• Encourages cost savings for the department and organization.
  
• Provides excellent customer service, demonstrates professionalism and courteous telephone etiquette.
  
• Demonstrates flexibility, positive interpersonal relations in high volume, high traffic, and fast paced work environment.
  
• Demonstrates good positive communication skills with patients, families, medical staff and co-workers.
  
• Communicates closely with interdepartmental staff to coordinate schedules and obtain proper paperwork and previous diagnostic imaging when necessary.
  
• Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.
  
• Must be free from governmental sanctions involving health care and/or financial practices.
  
• Performs other duties as assigned.
  
• Review of patient records for information needed for procedures (i.e. labs, previous exams etc.)
  
• Shows initiative. Tasks are completed before the end of shift and aids in preparation for the next day. Uses time wisely.  Able to multi-task, prioritize work, and complete it in a timely manner.
  
• Knowledge of medical terminology and familiarity with medical diagnostic procedures.
  
• Knowledge of current health care billing practices and authorization requirements.
  
• Confirms insurance information with the patient or provider’s office for authorization purposes.
  
• Coordinates scheduling of patient exams with CCH authorization staff to limit wait times for patients and ensure adequate authorization from patient insurance.
  
• Familiarity with CPT codes for imaging procedures.
  
• Familiarity with ICD-10 codes.
  
• Verifies Medical Necessity when scheduling and entering orders.  Communicates to provider offices regarding absence of medical necessity, or medical necessity fails.
  
• Coordinates complex imaging requests and/or procedures with other departments in the hospital.
  
• Coordinate and participate in activities relating to the retrieval of prior patient imaging, importing CD’s into PACS per protocol.
  
• Participates in the Appropriate Use Criteria for Advanced Diagnostic Imaging program following CMS guidelines.  Assists physician offices with AUC resources and website information for CPT code accuracy.
  

JOB QUALIFICATIONS

• 
  
• Education
  
  
  • 
    
  • High school graduate or GED
    
  
  
  
• Licensure
  
  • 
    
  • None
    
  
  
  
• Certifications required
  
  • 
    
  • See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.
    
  
  
  
• Experience
  
  • 
    
  • Previous clerical or unit secretary experience preferred.
    
  • Courses in medical terminology or unit secretary training program preferred
    
  
  
  

PI596c81abff6d-3631

Applications ARE NOW BEING ACCEPTED for our upcoming residency cohort! We have limited spots for limited units so apply and secure your spot TODAY.

If you are a May 2026 RN graduate - our RN residency program may be for you!

At CHRISTUS Ochsner Health Southwestern Louisiana, we understand that our nurse graduates are the future of health care and because of this, we provide a rewarding career opportunity to those interested in joining our mission.

CHRISTUS provides a year long developmental and on-boarding program to help newly licensed registered nurses obtain the skills and confidence necessary for providing high quality patient care through evidence-based training and critical thinking alongside our recognized professionals.

Each new graduate who joins the CHRISTUS Ochsner Health Southwestern Louisiana team will be enrolled in a comprehensive orientation and assigned to a preceptor. Your personal preceptor will be in your home unit and will support you through the program, show you the ropes and guide you through a structured curriculum of progressive skill development and patient care assignments.

If you are looking to join a rapidly growing faith-based organization that encourages professional development, we want you to become a part of the CHRISTUS Ochsner Health Southwestern Louisiana family!

Please contact Alexis Ames for any questions or concerns at

Summary:

Responsible for patient assessment, patient care planning, and provision of quality nursing care to an assigned group of patients for a defined work period. Provides direction and supervision to LVN/LPNs, nursing assistants, unit secretaries, and other clinical/clerical associates. By assignment, may function as a charge nurse for the unit. Involves provision of patient care/service to older adolescents, young adults, adults, geriatric and pediatric patients.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Patient Care Planning
• Develops a comprehensive nursing care plan which addresses all significant needs and problems identified through nursing assessment.
• Prepares nursing elements of the interdisciplinary care plan prior to the initial team conference.
• Reviews and updates nursing care plan and collaborates with team members as changes occur.
• Patient Care Provision
• Implements patient care as planned in nursing care plan and interdisciplinary care plan.
• Sets priorities based on knowledge of patient acuity and patient needs.
• Provides safe and therapeutic care and seeks resources when appropriate.
• Safely performs and accurately documents procedures, consistent with established nursing policy and procedure.
• Patient Care Evaluation
• Evaluates patient response to interventions and attainment of goals in collaboration with interdisciplinary team.
• Evaluates progress toward nursing goals and revises goals as needed on a weekly basis.
• Completes nursing progress note for assigned patients on a daily basis.
• Completes nursing flow sheets for assigned patients on a daily basis.
• Teaching
• Evaluates education needs of patient and significant others and documents their response to teaching.
• Utilizes, adapts, and revises teaching resources to meet patient education needs.
• Explains procedures, tests, and disease process to patients and families as needed.
• Acts as role model for health care students and other team members.
• Acts as preceptor to assigned orientees.
• Assists in the orientation of new staff by sharing knowledge and experience.
• Patient Care Communication
• Reports and documents accurately and concisely to appropriate persons the patient's condition.
• Maintains patient confidentiality.
• Applies basic verbal and nonverbal skills to maintain open, effective communication among care team members, patients, and significant others.
• Encourages direct discussion between staff members when differences occur and seeks assistance to arbitrate differences as needed.
• Gives and accepts constructive feedback appropriately.
• Identifies actual and potentially unsafe patient care practices, reports them in the designated manner, and suggests alternatives.

CORE COMPETENCIES

Standard I: Utilizes the Nursing Process

• Uses critical thinking skills to assess the basic physical, psychosocial, social, cultural,
• Spiritual, and development needs of patient and families
• Communicates findings to appropriate healthcare team members
• Develops and uses a specific plan of care and modifies it to meet individual patient
• needs using evidence-based practice. Implements patient care and therapeutic
• procedures; monitors and documents progression of treatment and teaching goals
• Evaluates the care and treatment(s) provided to the patient and the patient response to
• the care and treatment(s). Performs timely reassessment and documentation
• Must be able to perform unit specific competencies based on the specific patient care need for designated unit's patient population

Standard II. Patient Throughput & Patient Flow Process

• Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow
• Utilizes appropriate systems of communication and tools to facilitate the discharge process
• Coaches on tools and techniques for checking, cross checking and validating orders to ensure accuracy

Standard III. Unit Operations

• Plans, directs, and evaluates the overall nursing care and functions in a particular nursing unit during an assigned shift
• Demonstrates good stewardship in proper use and maintenance of equipment and Supplies
• Assesses departmental staffing needs; actively participates in resourcing efforts.
• Educates and trains others on the operations, ethics, and regulations within the industry

Standard IV. Safe Practice/Quality Care/Regulations

• Incorporates patient safety practices/guidelines to promote a safe environment resulting in positive patient outcomes
• Demonstrates accountability for nursing research and quality improvement activities
• Provides evidence-based nursing care
• Communicates patient information effectively across the continuum of care
• Educates and trains others on the operations, ethics, and regulations within the industry.
• Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities

TECHNICAL COMPETENCIES

Clinical Policies and Standards

• Follows a specific set of standards and associated clinical procedures
• Analyzes policy and standards documentation and ensures organizational compliance
• Provides feedback for improvement of procedures
• Assists in the development and implementation of specific procedures
• Works with control and monitoring mechanisms, tools and techniques

Health Information Documentation

• Shares experiences with maintaining paper and electronic patient documentation
• Walk through the steps and procedures for receiving, validating and updating patient records
• Describes the flow of information between various stations or units
• Discusses the functions, features and document flow of electronic documentation
• Transcribes verbal orders; explains techniques for ensuring their accuracy
• Explains health information documentation best practices and their rationale across health care practices

Medical Equipment

• Describes experience with basic medical equipment used in own unit or facility
• Uses standard diagnostic tools and techniques to resolves common equipment problems
• Educates patients about the appropriate use of home medical equipment
• Ensures that all equipment and related supplies are in proper working order prior to use to ensure patient safety
• Inspects, troubleshoots and evaluates incoming equipment

Medical Order Processing

• Shares experiences with processing medical orders for one or more groups of patients or conditions
• Describes functions and features of the system used to enter, validate, update and forward medical orders
• Discusses common errors, their sources and procedures for correcting
• Explains considerations for entering and following standing orders
• Differentiates between standing orders and preprinted orders and considerations for each

Patient Chart Reading and Interpretation

• Describes experiences in reading and interpreting patient charts for patients on unit and under own care
• Reviews patients' charts for completion and accuracy; identifies and alerts to mistakes or omissions
• Recognizes unexpected readings and alerts nursing or medical staff
• Relates examples of mis-readings or misinterpretations and lessons learned
• Reviews, discusses and validates own interpretation with others

Patient Safety

• Shares experiences with ensuring safety for one or more patient groups or settings
• Explains key features of safety guidelines and procedures for those groups and settings
• Listens and responds to safety inquiries from patients and family members
• Recognizes and addresses physiological and psychological signs of problems
• Describes considerations for patients who can cause to harm to self, versus harm to others
• Utilizes appropriate systems to document misses and near misses, participates in immediate investigating, analysis and reporting in real time

Job Requirements:

Education/Skills

• Bachelor of Science Degree in Nursing, preferred

Experience

• Six months to a year of experience as a licensed RN or holder of an active GN permit

Licenses, Registrations, or Certifications

• BLS required
• RN License in state of employment or compact
• Graduate Nurse Permit
  • Associates with an unsuccessful licensure application or on the 75th day following the effective date of the temporary permit; will be transferred to another position within CHRISTUS Health

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule:

MULTIPLE SHIFTS AVAILABLE

Work Type:

Full Time

CHRISTUS Spohn Hospital Corpus Christi - Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer, and stroke care. It is the leading emergency facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services.

• The Pavilion and North Tower house a state-of-the-art emergency department, ICU, Cardiac Cath Lab and surgical suites
• A teaching facility in affiliation with the Texas A&M University System Health and Science Center College of Medicine
• Accredited Chest Pain Center
• Accredited Joint Commission Stroke Team

Summary:

The competent Nurse, in the Critical Care and similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, in accordance with patient treatment plans. Continues to develop the ability to cope with and manage contingencies of clinical nursing. Makes appropriate assignments and delegates to other care providers as a means to help manage the clinical situation.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Meets expectations for flexibility of assignment within the ministry.
• Proactively provide assignment availability on a regular basis.
• Able to be assigned to more than one unit.
• Consistent with the ANA Scope and Standards of Practice, provides nursing care utilizing the nursing process, including assessment, diagnosis, planning, intervention and evaluation for assigned patients.
• Addresses increasingly complex psychological, emotional, cultural, and social needs of patient and families in accordance with their level of practice.
• Using the appropriate protocol, administers medications and treatments; monitors for side-effects and effectiveness of the treatment prescribed.
• Documents patient history, symptoms, medication, and care given.
• Assess learning needs and provides education to patients, family members and/or care givers; identify issues and resources.

CORE COMPETENCIES

Standard I: Utilizes the Nursing Process

• Uses critical thinking skills to assess the basic physical, psychosocial, social, cultural, spiritual, and development needs of patient and families.
• Communicates findings to appropriate healthcare team members.
• Develops and uses a specific plan of care and modifies it to meet individual patient needs using evidence-based practice.
• Implements patient care and therapeutic procedures; monitors and documents progression of treatment and teaching goals.
• Evaluates the care and treatment(s) provided to the patient and the patient response to the care and treatment(s).
• Performs timely reassessment and documentation.
• Must be able to perform unit-specific competencies based on the specific patient care need for the designated unit's patient population.

Standard II. Patient Throughput & Patient Flow Process

• Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow.
• Utilizes appropriate systems of communication and tools to facilitate the discharge process.
• Coaches on tools and techniques for checking, cross checking and validating orders to ensure accuracy.

Standard III. Unit Operations

• Plans, directs, and evaluates the overall nursing care and functions in a particular nursing unit during an assigned shift.
• Demonstrates good stewardship in proper use and maintenance of equipment and Supplies.
• Assesses departmental staffing needs; actively participates in resourcing efforts.
• Educates and trains others on the operations, ethics, and regulations within the industry.

Standard IV. Safe Practice/Quality Care/Regulations

• Incorporates patient safety practices/guidelines to promote a safe environment resulting in positive patient outcomes.
• Demonstrates accountability for nursing research and quality improvement activities.
• Provides evidence-based nursing care.
• Communicates patient information effectively across the continuum of care.
• Educates and trains others on the operations, ethics, and regulations within the industry.
• Knowledge of federal, state and local healthcare-related laws and regulations; ability to comply with these in healthcare practices and activities.

TECHNICAL COMPETENCIES

Clinical Policies and Standards

• Follows a specific set of standards and associated clinical procedures
• Analyzes policy and standards documentation and ensures organizational compliance..
• Provides feedback for improvement of procedures.
• Assists in the development and implementation of specific procedures.
• Works with control and monitoring mechanisms, tools and techniques.

Health Information Documentation

• Shares experiences with maintaining paper and electronic patient documentation.
• Walk through the steps and procedures for receiving, validating and updating patient records.
• Describes the flow of information between various stations or units.
• Discusses the functions, features and document flow of electronic documentation.
• Transcribes verbal orders; explains techniques for ensuring their accuracy.
• Explains health information documentation best practices and their rationale across health care practices.

Medical Equipment

• Describes experience with basic medical equipment used in own unit or facility.
• Uses standard diagnostic tools and techniques to resolves common equipment problems.
• Educates patients about the appropriate use of home medical equipment.
• Ensures that all equipment and related supplies are in proper working order prior to use to ensure patient safety.
• Inspects, troubleshoots and evaluates incoming equipment.

Medical Order Processing

• Shares experiences with processing medical orders for one or more groups of patients or conditions.
• Describes functions and features of the system used to enter, validate, update and forward medical orders.
• Discusses common errors, their sources and procedures for correcting.
• Explains considerations for entering and following standing orders.
• Differentiates between standing orders and preprinted orders and considerations for each.

Patient Chart Reading and Interpretation

• Describes experiences in reading and interpreting patient charts for patients on unit and under own care.
• Reviews patients' charts for completion and accuracy; identifies and alerts to mistakes or omissions.
• Recognizes unexpected readings and alerts nursing or medical staff.
• Relates examples of mis-readings or misinterpretations and lessons learned.
• Reviews, discusses and validates own interpretation with others.

Patient Safety

• Shares experiences with ensuring safety for one or more patient groups or settings.
• Explains key features of safety guidelines and procedures for those groups and settings.
• Listens and responds to safety inquiries from patients and family members.
• Recognizes and addresses physiological and psychological signs of problems.
• Describes considerations for patients who can cause to harm to self, versus harm to others.
• Utilizes appropriate systems to document misses and near misses, participates in immediate investigating, analysis and reporting in real-time.

Job Requirements:

Education/Skills

• Bachelor of Science Degree in Nursing, preferred

Experience

• Minimum of 2 years of combined experience required in both the Critical Care setting and one other specialty (e.g. Medsurg, Telemetry, IMC or Emergency)
• 5 years of experience preferred

Licenses, Registrations, or Certifications

• BLS required
• ACLS required
• RN License in the state of employment or compact required
• PALS is required at CHRISTUS Children's Hospital
• NRP is required at CHRISTUS Children's Hospital

Work Schedule:

7PM - 7AM

Work Type:

Full Time