Pace Test Answer Key Jobs Remote Jobs in Usa
21 positions found
Who I am:
I'm Patrick Laurienti — a top-producing real estate agent closing $550K+ in GCI and building toward a 7-figure business. I move fast. My mind runs fast. I'm highly logical, direct, and obsessed with getting better — and I want someone on my team who shares that same drive.
I'm making my first EA hire, and this isn't a "sit at a desk and answer phones" role. This is a high-trust, high-autonomy position for someone who wants to be the engine behind a fast-moving operator. You won't just support me — you'll protect me, anticipate me, and at times push back on me when my plate is overflowing.
My dad always said: don't sit around waiting to be told what to do — think about what's needed next and be ready. That's the standard I hold myself to, and it's the standard I need from you.
What you'll own:
- Inbox management — I want to never have to open my email if I don't have to. You own it.
- Calls & texts — Fielding and responding to clients and agents on my behalf
- Calendar protection — You guard my time like it's yours
- Listing coordination — Inputting listings to MLS, coordinating photos and staging, collecting showing feedback, and keeping sellers in the loop so I don't have to
- Contract-to-close management — Once we're under contract, you're the point person. Track key dates, coordinate with title, lenders, and vendors, manage paperwork, and make sure nothing falls through the cracks
- Home analysis & contract writing — Supporting the deal side of the business
- All the misc. tasks — The 3-minute, 10-minute, 20-minute things that quietly eat my day. You handle them so I don't.
The goal is simple: 80% of my time goes to the 20% of activities that actually drive revenue. Everything else runs through you.
Who you are:
- You have real estate experience in some capacity — you know the pace, the vocabulary, the stakes. EA/admin experience is also considered.
- You are an ops person at heart — you're not here to run the show, and you don't want to. You want to be the right hand to the person who does.
- You are genuinely warm and service-oriented — clients and agents aren't interruptions. They're the whole point. Every time you answer the phone, respond to a message, or interact with someone on my behalf, you're representing me.
- You are obsessively detail-oriented — missing things is not an option.
- You are a self-starter — I'll teach you everything I can, covering probably 80% of what you need. The other 20% you figure out on your own.
- You are comfortable with directness — I don't want to have to dance around feedback or sugarcoat things.
- You are proactive, not reactive — You're already thinking about what I need next before I ask.
- You can manage up — If I throw 10 things at you and the realistic answer is 6, you tell me that.
- You communicate well and keep me in the loop — especially early on.
- You are adaptable — This role will evolve. Change doesn't throw you off — it energizes you.
- You have real-world flexibility — Real estate doesn't work 9–5, and neither does this role.
What this looks like practically:
- Full-time position from day one
- In-person for the first 30–90 days — this is non-negotiable. We build trust face-to-face.
- Hybrid (work from home + in-person) once you've earned that flexibility
- 90-day trial period — this protects both of us.
- $54,000/year base salary + bonus — with realistic upside of $75K+ in year one
- You must be local and available
To apply:
Do NOT email a resume.
Fill out our application at: submitted any other way will not be reviewed — and yes, that's intentional. Following directions is the first test.
One last thing: if you read this post and thought "that sounds intense" — this probably isn't the role for you, and that's okay. If you read it and thought "that sounds exactly like the kind of person I want to work for" — we should talk.
Sr CSA Data Center Superintendent
Weeks Group is a leading data center Owner’s Representative & Project Manager consulting firm with decades of experience overcoming complex mission critical challenges globally. As a women-owned business, we excel in solving tough problems, ensuring safe, timely, on budget delivery. We solve the hardest problems in the data center construction industry.
Our Values
We Answer the Call
Integrity • Honesty • Trust • Nimbleness
We Don’t Take No for an Answer
Persistence • Determination • Accountability
We Solve Problems
Especially on complex, high-intensity projects
We Expect the Best from Each Other
Teamwork • Communication • Ownership
We BTFM
Innovative thinking with zero tolerance for mediocrity
Role Summary
The Senior CSA Superintendent leads field execution of Civil, Structural, and Architectural (CSA) scope on mission-critical data center projects. This role owns day-to-day site leadership for CSA work: site logistics, safety, schedule, subcontractor coordination, quality, and turnover readiness. The CSA Superintendent drives predictable production, enforces standards, and ensures work is installed safely, correctly, and in sequence with MEP/commissioning needs.
This is a hands-on field leadership role for someone who thrives in fast-paced environments, holds trade partners accountable, and keeps the project moving with clarity, urgency, and professionalism.
Projects Include
- Ground-up hyperscale and enterprise data center buildings
- Brownfield upgrades and retrofits in operating facilities
- Campus expansions and critical infrastructure additions
- Large fit-outs and accelerated customer deployment work
Key Responsibilities
Field Leadership & Safety (Primary)
- Lead CSA field operations while reinforcing a zero-incident culture.
- Partner with project safety leadership and subcontractors to implement site-specific EH&S plans, JSAs/AHAs, permitting, and housekeeping standards.
- Conduct regular safety walks; correct unsafe behaviors immediately and escalate as needed.
CSA Scope Execution (Primary)
- Direct and coordinate all CSA activities including: site civil, earthwork, concrete, foundations, underground utilities (as applicable), structural steel, envelope, roofing, architectural buildout, doors/frames/hardware, exterior finishes, and interior buildout.
- Ensure CSA work supports MEP rough-in, equipment setting paths, commissioning access, and turnover sequencing (clearances, access panels, curbs, housekeeping pads, etc.).
- Maintain strong daily communication with MEP superintendents to avoid trade stacking and rework.
Schedule & Production Management (Primary)
- Own CSA short-interval planning (daily/weekly) and support pull planning with measurable commitments.
- Track manpower, production rates, constraints, and deliveries; proactively communicate schedule risks and recovery plans.
- Align CSA milestones to overall project milestones (dry-in, permanent power readiness support, white space readiness, turnover phases).
Quality Control (Primary)
- Enforce CSA quality standards and installation tolerances; drive “build it right the first time.”
- Lead and document quality walks; manage deficiency logs and punch lists to closure.
- Ensure clean build practices aligned with data center requirements (dust control, protection of installed work, critical space readiness).
Logistics & Site Control (Primary)
- Manage CSA laydown, access routes, lifting plans coordination, concrete/steel deliveries, material staging, and housekeeping.
- Coordinate sitewide logistics with the General Contractor/CM and other scopes to keep the job moving without congestion.
Coordination & Communication (Primary)
- Lead/participate in key field meetings: subcontractor coordination, foreman huddles, look-aheads, constructability reviews, and progress walks.
- Communicate issues early with clear options, impacts, and recommended paths forward.
- Coordinate with AHJ/inspectors for CSA-related inspections and closeouts.
Procurement Support (Supporting)
- Track CSA long-lead items (steel, precast, envelope systems, roofing, doors/hardware, specialty architectural items).
- Confirm lead times, delivery windows, and readiness of areas for install.
Turnover & Closeout (Primary)
- Drive CSA punch, closeout, and turnover readiness by area/phase.
- Coordinate turnover requirements with PM/QAQC/commissioning teams: as-builts, O&M where applicable, attic stock, warranties, test reports, inspection sign-offs.
- Ensure spaces are ready for commissioning activities and operational turnover (clean, labeled, accessible, complete).
Leadership & Culture (Primary)
- Be the leader in the room: set expectations, model accountability, and build strong trade partner relationships.
- Promote Weeks standards: proactive problem solving, high tempo execution, and respectful coordination.
- Mentor junior superintendents/field engineers and help develop consistent field processes.
Knowledge, Skills & Abilities
- Deep CSA field expertise on complex commercial/industrial builds; mission-critical/data center experience strongly preferred.
- Strong command of means and methods, sequencing, constructability, and schedule logic.
- Ability to read/interpret drawings/specs and enforce quality with subcontractors.
- Proven ability to lead multiple CSA subs simultaneously in a high-intensity environment.
- Strong communication, conflict resolution, and decision-making under pressure.
- Comfortable with field technology (Procore/ACC, Bluebeam, MS Office) and daily reporting.
- Understanding of CPM schedule logic and short-interval planning.
Experience & Education (Typical)
- 10+ years in commercial/industrial construction with significant CSA superintendent leadership experience.
- Data center / mission-critical experience preferred (or comparable high-spec industrial work).
- OSHA 30 preferred (or willingness to obtain).
Compensation & Benefits
- Competitive base salary based on experience and project scope.
- Performance-based bonus potential.
- Fully paid comprehensive benefits (medical, dental, vision) for you and your family.
- 401(k) Safe Harbor plan.
- Paid time off (PTO).
- Opportunity to work on technically complex data center projects in a high-performance environment focused on long-term growth and leadership development.
Department: Production
Employment Type: Full Time
Location: New York - Huntington Station
Reporting To: Kitchen Manager
Compensation: $22.50 - $27.15 / hour
DescriptionHeadquartered in the Pacific Northwest, Wyld produces the best Cannabis tasting edibles and beverages on the market using real fruit and natural flavors. When adventure calls, we answer - always ready to embrace challenges, test boundaries, and push limits. Our company ethos is founded in strong values and our Pillars of Commitment to our communities and the Earth itself. Our ambitious team embraces challenges, tests boundaries, and is always ready for adventure. Wyld operates in AZ, CA, CO, IL, MA, MD, MI, MO, NM, NV, NY, OR, OK, WA, and across all of Canada with more launches on the horizon.Ability to excel in a fast-growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.Embody Wyld Core Values, The Wyld WayWylds core values are the driving force and energy behind everything we do. These values drive our culture, our business philosophy and our philanthropic efforts. It is the cornerstone for all that we do here at Wyld.-Make a Mark-We Blaze Our Own Trail-Brand First-We Mean BusinessSummaryThe Production Support team member plays a key role in ensuring efficient, high-quality manufacturing operations. This role works collaboratively in a fast-paced environment and is responsible for preparing and accurately logging ingredients, rotating between stations as needed, performing continuous quality checks, and upholding sanitation and safety standards.This position requires strong communication skills, attention to detail, the ability to perform visual quality inspections, and a commitment to minimizing waste. The role may also support packaging operations and take on additional responsibilities based on business needs.
Essential Duties and Responsibilities include the following
- Quickly prepare and accurately log ingredients, rotate stations on the fly and properly operate all equipment for production
- Ability to operate under current state guidelines including compliant storage and handling of all products
- Maintain high-quality standards during shifts including constant QA/QC of all products being prepped and produced
- Ability to work well with others in high-pressure situations with a sense of urgency
- Effectively communicate and respond to questions/suggestions from various levels within the company
- Maintain and comply with sanitation and safety standards.
- Maintain a clean and organized kitchen and work environment
- Perform visual quality inspections on products, minimize waste where possible
- Assist with Packaging responsibilities as required
- Other duties, responsibilities and activities may change or be assigned at any time with or without notice
Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Experience: At least 6 months of directly related experience and/or training in a food production or kitchen environment; or equivalent combination of education and experience. Must be able to understand and comply with kitchen sanitation and safety regulations. Must have experience working with a high sense of urgency in a team environment or independently
- Computer Skills: Proficiency with Microsoft Excel, Word, and Outlook
- Must obtain all state required: permits, licenses, certifications
- ServSafe Food Handlers Card preferred
- Willing to submit to a background check
- Must be able to effectively communicate in English, both verbally and written
- Possess basic mathematical skills: addition, subtraction, multiplication and division
- State regulations require all applicants must be 21 years of age or older
- #Wyldjobs
Benefits
As a non-exempt employee, you'll receive a hourly rate of $22.50/hr paid biweekly, overtime, 11 paid holidays, 80 hours of PTO, 401K, and fully paid health, dental and vision insurance.
Wyld is an equal opportunity employer.
Salary
$22.50 - $27.15 USD per hourrecblid 55udygzb771x514mnhwwvmz55qvfwy
About PFX™
We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing facilities and 4 R&D centers across the world, delivering performance from lab to road in over 40 countries.
PFX Group™ brings together a family of trusted companies including Recochem, Prestone, Adam’s Polishes, B&B Blending, Kost USA, Ultra Clear, POR and Auto-Chem, each with deep expertise, regional insight, and a shared commitment to engineering excellence.
From automotive and heavy-duty thermal management systems to household and industrial solutions, our products are built for performance, reliability, and a commitment to sustainability. Join us and be part of a team that’s redefining what’s possible in fluid technology.
Job Summary:
We are currently seeking an applicant interested in a long-term position in the Cincinnati Technology Center CTC conducting analytical testing to support, production, product stewardship, and technical services growth. A person with 5 -10 years of experience in analytical laboratory testing is preferred. Job assignments are varied; thus, flexibility is essential.
As part of the Technical Services team, a Senior technician must be able to work on multiple services projects or Development test items simultaneously. Duties include but are not limited to running and troubleshooting and monitoring analytical laboratory testing equipment, conducting wet chemistry tests to evaluate automotive products, analyzing test results and reporting results with limited supervision. An interest in automobile and industrial fluid technology and application is highly desirable.
The Analytical Senior Laboratory Technician plays an integral role in technical services of the PFX Group/KOSTUSA. The responsibilities include the setup, testing, and documentation of analytical testing specifically liquid or gas chromatography, based out of the KOSTUSA, CTC Site. The Cincinnati Technology Center CTC Analytical laboratory performs ICP, IC, HPLC, GC, FT-IR and physical property testing on automotive, heavy duty, heat transfer fluid, Fire Resistant Hydraulic fluid (HFC type) and Gas dehydration. The Analytical Technician will be expected to run a variety of analytical tests in a demanding fast-paced environment with the internal Technical Services team as well as external partners to support the services, and solve problems based on the needs of the business.
Job Functions
Job assignments are varied, and flexibility is essential. Basic requirements include.
- Conducts activities following established Corporate and Site Safety procedures and notifies the Supervisor of any unsafe conditions or practices in the area.
- Prepares materials, sets up, and runs instruments and reports analytical test results.
- Operates physical, chemical, optical, and analytical equipment for samples submitted to the CTC Analytical laboratory.
- Responsible for instrument calibrations, verifications, and calibration standards
- Maintains instrumentation calibration reference standards
- Maintains instruments and coordinates annual PM’s, service calls, and service contracts
- Manages collecting and shipping samples for 3rd party analysis
- Records and tabulates data in laboratory notebook in legal form following defined procedures.
- Observes irregularities, unusual behavior, or trends in tests, and interprets causes.
- Performs troubleshooting on instrumentation when needed to diagnose and resolve issues.
- Communicates the results of work to Manager following prescribed procedures.
- Work with sample tracking database, including entering, reporting and logging out samples.
- Prepares periodic written reports.
- Other duties assigned.
Key Responsibilities
- Plan, schedule and carry out to completion, sample testing in accordance with CTC Management system with limited supervision. Communicates results, conclusions and recommendations in person and in formal written reports.
- Must be able to safely follow detailed Analytical test procedures, making observations, recording test data into spreadsheets and laboratory notebooks, and summarizing data into presentable form.
- Assist in the preparation of departmental documentation including Standard Operating Procedures, job safety analysis procedures and project technical reports. Support/design new and novel analytical test procedures/methods to support services.
- Ensure that samples are reported on time, meeting quality and turnaround targets.
- Answer technical enquiries related to your work accurately and quickly.
- Conduct research to stay up to date with analytical instrument trends and submit ideas for cost saving and new or improved test method opportunities.
- Drive improved standards of safety and housekeeping and Senior initiatives to improve laboratory practices.
- Ensure that all activities within the laboratory are risk assessed and documented.
- Possess good oral communication skills and a flexible approach to work. Conducts self in a professional manner and exerts a positive impact upon the morale and attitude of other team members.
Qualifications
- Minimum education required is Bachelors of Science degree level in chemistry or equivalent science with 5 – 10 years of experience in an analytical laboratory.
- Must be able to follow instructions, work independently and safely in a laboratory environment and work on several projects at the same time.
- Strong written communication skills are required.
- A background in analytical instruments, preferably within the consumer products industry, is a plus.
- Ability to work well with peers is required.
- Ability/desire to grow technically through continued education and learning is essential.
- Analysis to application experience
What We Offer
- Competitive compensation
- Career growth opportunities – we prioritize internal promotions
- Generous 401k match
- Comprehensive health benefits, including medical, vision and dental coverage and Telemedicine
- Paid vacation and holidays
- Tuition assistance program – support for continued education and professional development
Please note: A pre-employment background check, including a criminal record check and drug testing, is required.
PFX is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.
Pride Health is looking a Software Quality Assurance Analyst to support our client’s medical facility which in Hybrid Role in Rochester, MN
Job Type: Software Quality Assurance Analyst
Location: Hybrid, Rochester, MN
Duration: 26 Week contract with possibility of extension
Onsite Requirement: Occasional onsite build days (as needed)
Rate: $30 to 38/hr
Job Summary
This position provides software quality assurance services for projects and systems. The role is responsible for supporting product validation activities for new and modified applications and ensuring that software products meet defined quality standards.
Key Responsibilities
- Support the development of deliverables including defining, performing, and documenting product validation for new and/or modified applications.
- Investigate operational and process problems in collaboration with engineering and technical personnel.
- Maintain quality records and metrics status reports.
- Guide and direct lower-level personnel on the setup and performance of quality controls.
- Devise and apply quality controls for in-house and vendor-provided products.
- Assist in executing quality reviews under the direction of the project team or senior quality colleagues.
- Maintain test libraries and scripts in test management tools such as Quality Center when required.
Work Being Performed
- Documentation and execution of manual test cases supporting several vended web and mobile applications within the provider and patient space.
Required Experience
Candidates must have experience with:
- Testing vended applications
- Testing mobile and web applications
- Using ADO (Azure DevOps)
- Working with Agile and Waterfall methodologies
- Actively participating in meetings
- Documenting, maintaining, and executing well-structured manual test cases
- Prioritizing work across multiple product lines in a fast-paced environment
- Self-motivated approach to identifying answers and resolving knowledge gaps
Required Skills
- Software testing
- Azure DevOps (ADO)
- Strong analytical thinking skills
- Excellent documentation skills
- Ability to interact with stakeholders at all organizational levels
- Ability to work independently and within teams
- Strong organizational and communication skills
- Ability to analyze software development documentation including:
- Business requirements
- Functional specifications
- Design specifications
- Ability to understand systems and business operational practices related to product validation
- Ability to communicate effectively with both technical and business audiences
Technical Knowledge
Candidates should be experienced with software development lifecycles as they relate to product verification and validation, including preparation of testing reports and coordination of project testing activities. Experience mentoring testing colleagues and project teams on testing processes is also required.
Strong experience using productivity software such as Microsoft Word, Excel, PowerPoint, and web browsers is required.
Education Requirements
Required Education
One of the following is required:
- Bachelor of Science degree with training/experience in software development, software testing, or quality control
- OR
- Associate’s degree in a computer-related field and two (2) years of professional experience in software development, software testing, or quality control
- OR
- Six (6) years of professional experience in software development, software testing, or quality control
Certifications
Preferred:
Certification or training in quality or testing such as:
- ISO Service Management
- CSTP
- ITIL
Benefits
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Equal Opportunity Employer
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked.
If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available.
Qualities we look for:
- Friendly and enthusiastic
- Entrepreneur and hard-working
- Honest and accountable
- Excellent communication and listening skills
Essential Job Functions:
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
- Provide above and beyond customer service and exceed customer expectations when assisting customers.
- Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
- Work in cooperation with management and team members to achieve sales goals.
- Process customers at checkout using point of sale (POS) system.
- Process customer refunds and exchanges according to established guidelines.
- Follow established cash, check and credit card acceptance procedures.
- Create price tags and merchandise signs. Stock, tag and display merchandise.
- Act and work in a manner consistent with the company's core values.
- Demonstrate and understand compliance of the company's safety processes.
- Answer telephone according to the company guidelines.
- Be available to assist in other areas of the store as needed.
- Work in a fast pace environment with accuracy.
Minimum Eligibility Requirements:
- Must be 18 years or older.
- Knowledge of basic math skills.
- Customer service experience.
- Ability to handle multiple tasks and work well under pressure.
- Some positions may require completion of forklift certifications through F&D.
- Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.
Working Conditions (travel & environment):
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Physical/Sensory Requirements:
- Ability to exert 30 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note:
Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours:
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours:
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards:
- Bonus opportunities at every level
- Career advancement opportunities
- Relocation opportunities across the country
- 401k with discretionary company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- A personal holiday and Volunteer Time Off program
- Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity:
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Tampa, FL
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a great communicator who enjoys helping others? We're hiring Customer Service Representatives to support inbound customer inquiries. In this role, you'll assist callers by resolving disputes, processing payments, and providing guidance on procedures all while delivering a professional and positive customer experience.
This is an entry-level, on-site position based at our Tampa ValorVIP (an MCI Company) office. While previous contact center experience is a plus, it's not required. We provide paid training, full benefits, performance incentives, and opportunities for career advancement.
We're looking for dependable individuals with strong communication skills and a willingness to learn and grow in a fast-paced environment.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position ResponsibilitiesThis position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
- Handle inbound and outbound calls with professionalism and courtesy
- Understand customer needs and provide effective solutions
- Research and resolve issues by coordinating with other departments as needed
- Follow client-specific processes and maintain a courteous tone throughout interactions
- Use internal systems to manage accounts and accurately document customer claims
- Adhere to scripts, policies, and procedures
- Leverage training and knowledge resources to answer customer questions
- Maintain confidentiality and handle sensitive information appropriately
- Escalate complex issues to supervisors or appropriate departments
- Aim for first-call resolution through effective problem-solving
- Stay up to date by attending training sessions and reviewing new materials
- Meet attendance and scheduling requirements consistently
Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Required:
- Must be at least 18 years old
- High school diploma or equivalent
- Proficient in data entry and computer use
- Fluent in English (spoken and written)
- Wired high-speed internet connection (minimum 20Mbps download speed)
- Strong written, verbal, and organizational skills
- Typing speed of at least 20 words per minute
- Availability to work scheduled shifts, including during training
- Basic knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Comfortable using Windows PC applications and learning new systems
- Reliable and punctual with excellent attendance
- Strong problem-solving and troubleshooting abilities
- Skilled in conflict resolution and negotiation
- Customer-focused, empathetic, and patient
- Able to multitask, stay focused, and manage time independently
- Team-oriented with a commitment to delivering excellent service
- Adaptable and able to thrive in a dynamic, fast-paced environment
- Strong interpersonal skills and the ability to build rapport with customers and colleagues
All MCI Locations:
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position:
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Supplemental Insurance: Accident and critical illness insurance
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and$17.75 - $20.90
Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available.
Qualities We Look For:
- Friendly and enthusiastic
- Entrepreneur and hard-working
- Honest and accountable
- Excellent communication and listening skills
Essential Job Functions:
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
- Provide above and beyond customer service and exceed customer expectations when assisting customers.
- Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
- Work in cooperation with management and team members to achieve sales goals.
- Process customers at checkout using point of sale (POS) system.
- Process customer refunds and exchanges according to established guidelines.
- Follow established cash, check and credit card acceptance procedures.
- Create price tags and merchandise signs. Stock, tag and display merchandise.
- Act and work in a manner consistent with the company's core values.
- Demonstrate and understand compliance of the company's safety processes.
- Answer telephone according to the company guidelines.
- Be available to assist in other areas of the store as needed.
- Work in a fast pace environment with accuracy.
Minimum Eligibility Requirements:
- Must be 18 years or older.
- Knowledge of basic math skills.
- Customer service experience.
- Ability to handle multiple tasks and work well under pressure.
- Some positions may require completion of forklift certifications through F&D.
- Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.
Working Conditions (Travel & Environment):
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Physical/Sensory Requirements:
- Ability to exert 30 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
- Paid vacation and sick time for eligible associates
- Paid holidays plus a personal holiday
- Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Location : Boston, Los Angeles, New York, San Francisco
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
EY-Parthenon – Software Strategy Group – Commercial – Sr. Associate-Consultant
EY-Parthenon’s unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity.
With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way – enabling you to shape your future with confidence.
The opportunity
Within EY-Parthenon's Strategy and Execution sub service line, our Software Strategy Group (SSG) team members conduct primary and secondary research, synthesize and analyze data, build and test hypotheses, and deliver strategic advice to our clients to help them make informed decisions. We have developed the models, industry contacts, benchmarks, and methods designed for the software economy. Additionally, SSG works with internal Managing Consultants who have been CTOs and CEOs in early and late-stage software companies. The combination of the Managing Consultant team, our Consultants and Senior Associates with deep software expertise provides a unique opportunity for you to learn from the best in the field.
Your key responsibilities
As a Senior Associate/Consultant with EY-Parthenon's Strategy and Execution Software Strategy Group, you will be responsible for leading work streams translating client needs into project tasks and deliverables. Senior Associates/Consultants manage day-to-day problem-solving and team analytical activities, and serve as key liaisons between consulting team members, Directors, Senior Directors, Partners, and our clients.
Skills and attributes for success
Develop business strategies using tools such as market sizing, market participant interviews, decision maker survey panels, and discussions with target company management teams.
Review transaction rationale and/or deal documents to identify critical business issues and risks relating to a proposed transaction.
Manage and motivate workstreams and teams with diverse skills and backgrounds.
Develop, manage, and mentor junior team members.
To qualify for the role, you must have
Outstanding academic performance, with a bachelor's degree and at least 2 years of related work experience; or a graduate degree and approximately 18 months of related work experience.
A minimum of 18 months of experience working with technology and software companies in a leadership role, either as a management consultant or as an employee, with knowledge of and experience in the software economy.
Experience managing business strategy and commercial diligence projects in complex environments.
Ability to make detailed assessments of industries, products, markets, competitors, and customers to identify risks and opportunities.
Proficient in the English language, including the ability to listen, understand, read, and communicate effectively, both in writing and verbally, in a professional environment.
Effective organization and time management skills with ability to work under pressure and adhere to project deadlines.
The ability and willingness to travel and work in excess of standard hours when necessary.
Other Requirements
- Our SSG team members are in the office ~3 days a week.
Ideally, you’ll also have
MBA with 1 year of related work experience or graduate degree with at least 2 years of related work experience, with a particular focus on client advisory or strategic planning within a professional services environment.
Excellent problem solving, project management, facilitation and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Knowledge of how to leverage AI tools in a business setting, including Microsoft Copilot.
What we look for
We are looking for candidates who have a strong aptitude for quantitative and qualitative analysis and the ability to link business strategy to performance. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients’ goals.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $130,000 to $185,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at .
#J-18808-Ljbffr
The Business Data Analyst will play a critical role in supporting data-driven decision-making for core PMA business functions. This position is focused on extracting valuable insights from complex datasets, creating operational reports, and developing intuitive BI dashboards tailored to business needs. Working within an enterprise reporting structure, the analyst will perform on-demand data discovery, conduct trend analysis, and develop analytics tools that empower stakeholders with meaningful insights. By ensuring data accuracy, quality and relevance, this role will support data governance activities and continuous process improvements that align with strategic objectives.
Responsibilities:
Data Analysis & Business Insights
* Conduct in-depth data analysis to support strategic business initiatives.
* Perform trend analysis and develop predictive insights to help business teams identify patterns, risks, and opportunities.
* Respond to data discovery requests and operational reports development to support key business metrics and decision-making.
* Deploy best practices and make recommendations for improved understanding.
* Translate complex data findings into actionable recommendations, presenting insights in a clear and meaningful way for non-technical stakeholders.
Enterprise Reporting & BI Dashboard Development
* Work closely with business stakeholders to understand their reporting needs, providing insights that drive data-informed decisions.
* Design, develop, and maintain interactive BI dashboards tailored to answering critical business questions, providing real-time access to critical metrics and performance insights.
* Utilize enterprise BI tools to create data visualizations that enable easy exploration of data and insights.
* Partner with stakeholders to test and refine dashboards, ensuring they align with business requirements and enhance decision-making capabilities.
* Facilitate training and support for business users on BI dashboards and reporting tools, enabling self-service access to data insights.
Data Quality Support & Validation
* Collaborate with data governance and data engineering teams to ensure high data quality and integrity in enterprise reports and dashboards.
* Perform data validation and verification as part of report development to ensure data accuracy, consistency, and relevance for business users.
* Monitor data accuracy metrics and support data issue resolution, maintaining a high standard of data quality across reporting tools.
* Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
Requirements:
* 3+ years of experience in data, analytics, or business intelligence.
* Bachelor's degree in Information Management, Data Science, Computer Science, Mathematics, Statistics, Economics, Psychology or a related field.
* Proficient in SQL for data extraction and manipulation across various data sources.
* Strong analytical skills to interpret complex datasets and draw actionable insights.
* Experience with BI platforms like QlikSense or Power BI for data visualization and dashboard development.
* Familiar with advanced Excel functions for data manipulation and reporting.
* Understanding of statistical methods and trend analysis for identifying patterns and creating projections.
* Familiar with predictive modeling or basic machine learning concepts is a plus.
* Proficiency with scripting languages or tools (such as Python, R, or VBA) for process automation is a plus.
* Basic understanding of data integration, ETL processes, and data warehousing concepts.
* Skilled in presenting data in a way that tells a compelling story and drives informed decision-making.
* Strong interpersonal skills to work effectively with cross-functional teams in underwriting, finance, and IT.
* High level of precision in data analysis, ensuring reports and insights are accurate and free of errors.
* Analytical mindset to investigate data challenges, identify root causes, and develop efficient solutions.
* Ability to adapt to evolving data requirements and troubleshoot issues with minimal supervision.
* Strong organizational skills to balance multiple projects and meet reporting deadlines.
* Effective time management to handle ad hoc requests and prioritize tasks in a fast-paced environment.
* Open and motivated to learn new tools, methods, and data practices.