Operational Technical Services Ots Jobs in Usa
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An established and rapidly growing aerospace manufacturer in Rock Hill is seeking an experienced 5‑Axis DMG CNC Setter to join its high‑precision machining team. This is a strong long‑term opportunity within a company investing heavily in new technology, including eight new DMG machines coming online.
Key Responsibilities
- Set up and operate 5‑axis DMG machining centers for high‑precision aerospace components
- Perform milling operations on complex aerospace parts with tight tolerances
- Interpret engineering drawings, models, and GD&T requirements
- Conduct tooling selection, fixture setup, offsets, and machine adjustments
- Complete first‑article inspections and verify dimensional accuracy using precision measurement tools
- Monitor machining processes and make adjustments to maintain quality and efficiency
- Collaborate with engineering and quality teams to resolve machining issues
- Maintain machine cleanliness, calibration, and basic preventative maintenance
- Follow all aerospace manufacturing standards, quality procedures, and safety protocols
Required Experience and Skills
- Proven experience setting and operating 5‑axis DMG CNC machines (DMU, DMG Mori, or equivalent)
- Strong milling experience, including setup, tooling, and machining of complex components
- Solid understanding of CNC machining principles, cutting parameters, and tooling
- Ability to read and interpret complex aerospace engineering drawings and GD&T
- Proficiency with measurement tools such as micrometers, calipers, height gauges, and CMM reports
- Experience working in a high‑precision, tight‑tolerance environment
- Strong problem‑solving skills and the ability to work independently
- Familiarity with AS9100 or similar aerospace quality systems is an advantage
Preferred Qualifications
- Experience machining aluminum, titanium, and other aerospace‑grade materials
- Background in low‑volume, high‑precision component manufacturing
- Exposure to CAD/CAM workflows and program adjustments
What the Company Offers
- A strong growth environment with significant investment in new 5‑axis DMG technology
- Stable, long‑term career opportunity within a modern aerospace manufacturer
- Competitive compensation
- Ten days PTO
- A clean, safety‑focused, and technology‑driven working environment
- Opportunities for skill development and advancement as the company expands
During outages, overtime is required (up to 50 – 60 hours a week) and may include weekends and nights between 0600
- 2400.
Responsibilities: Process high volume of documents (e.g., engineering drawings, designs, transmittals, and procedures) through prepping, scanning, and indexing.
Provide excellent customer service at the Records Counter and via phone.
Aid in the retrieval of records.
Create and maintain revision-controlled drawings and field books for station craft areas.
Resolve document management issues and implement corrective actions.
Research and retrieve legacy documents and drawings.
Distribute priority-controlled procedures and drawings.
Process Vendor technical manuals and approval packages for specific revised procedures.
Maintain and update applicable Nuclear Records Retentions Schedule (NRRS).
Provide support to the Electronic Document Management System (EDMS) Code Manager.
Process and maintain applicable electronic media and electronic media database.
Requirements: 0
- 2 years of directly related experience as a records specialist in the nuclear field.
Ability to manage multiple activities, resources, and task priorities.
Ability to exercise discretion and professional judgment within clearly defined established procedures.
Demonstrates self-motivation.
Analytical and problem-solving skills.
Strong attention to detail.
Required Skills: Strong communication skills both verbal and written.
Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams.
Good customer service skills.
Strong computer skills.
Preferred Skills: Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education.
Preferred: Associate degree or minimum of HS diploma.
Location: Moody Outpatient Center
Primary Purpose
Supervises, organizes and coordinates the clinical and technical aspects of services rendered to ensure the delivery of timely and quality services.
Education
Must be a graduate of an accredited imaging program for any of the following primary pathways:
- Radiography
- Magnetic Resonance Imaging
- Nuclear Medicine Technology
- Sonography
- Vascular Sonography
Prefer a Bachelors Degree in health care field.
Experience
Must have four (4) years of progressive responsibility in Radiology operations, including knowledge of procedures, workflow within assigned Radiology area, quality monitoring, and general operational troubleshooting.
Previous supervisory or leadership experience preferred.
Certification/Registration/Licensure
If hired in Mammography- 70550 & 89000 (MA):
- Must have American Registry of Radiologic Technologist (ARRT) (M) certification as a Mammography Technologist, or registry from ARDMS with subspecialty registration in Breast Sonography (BR).
- Must have a Medical Radiologic Technologist (MRT) certification from Texas Department of State Health Services (TDSHS) or Texas Medical Board
CPR Certification
In any department, all positions must have a current Healthcare Provider (BLS Level) CPR course completion card from one of the following:
- American Heart Association
- American Red Cross Rescuer
- Military Training Network.
Skills or Special Abilities
- Must successfully understand Radiology Operations, demonstrated by understanding workflow, requirements, and staff logistics.
- Must have time management skills with demonstrated ability to successfully handle multiple projects and assignments.
- Must be able to demonstrate good phone etiquette, interpersonal and verbal/written communication skills.
- Must be able to assess and or determine process flow requirements that will lead to improved patient flow/staffing.
- Must be able to demonstrates independent judgement, critical thinking, and problem-solving skills when appropriate.
Responsibilities
- Functions as a leader/expert in appropriate modality or multiple modalities. Assists in the selection, training, and supervision for assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Responsible for operational practices that deliver effective and efficient services and ensure optimal patient outcomes. Collaborates with medical staff and administration to assess operations and evaluate quality. Identifies and analyzes work processes implementing appropriate changes to improve effectiveness, productivity and efficiency and patient access.
- Upholds policies and procedures, conducts appraisals and progressive discipline reports. Responds to patient safety posts and investigations within established department expectations. Responds to inquiries, calls, emails in a timely and professional manner. Communicates shift hand off regarding workflow issues with equipment or pending exams with oncoming staff. Engages in equitable distribution of departmental workloads. Communicates changes and provides operational guidance to staff as needed.
- Responsible for effective fiscal management of assigned areas in the Radiology-Clinical Support division, ensuring appropriate use of department resources. Utilizes benchmarks for staffing levels. Demonstrates ability to flex resources to changing volume and acuity requirements.
- Identifies achievable initiatives to improve work processes and improve customer (internal as well as external) satisfaction. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of radiology and the mission of Parkland. Assists in meeting or exceeding annual patient satisfaction goals established by radiology leadership and Parkland.
- Monitors and ensures QC/QA compliance with all relevant laws, state and federal regulations, licensing and accreditation requirements, hospital and departmental standards for safety, infection control and equipment performance. Provides timely access to equipment, supplies, and logistical support to the Information Technology, Bio Medical, Clinical Engineering and Medical Physicists departments. Facilitates/follow-up with repairs and maintenance as needed on equipment and supplies. Troubleshoots system and equipment issues as needed.
- Provide patient care as a Technologist when appropriate; responsibilities include, but are not limited to, performing basic and/or complex procedures on assigned patients to ensure that scanning needs are met. Review physician orders and applicability to the imaging protocol. Screen patients for safety and review any contraindications for exams which would prohibit or modify the exam. If modification of an imaging protocol is necessary consult with radiologist to determine appropriate sequences, parameters, etc. Document changes as appropriate in electronic health record. Ensure other resources have been scheduled accordingly. Interviews patient (two patient identifier) conducts patient screening and obtains medical history pertaining to procedures clinical criteria. Explains procedure and instructs patient on necessary requirements needed to provide diagnostic images. Answers questions/screening concerning procedures, medications, etc. for relevant exams. Assists the physician as needed in performing procedures. Ensures that images and records are properly completed with patient identification data and appropriate labeling. Utilizes technical knowledge and skills to perform procedures accurately and in a timely manner in accordance with age specific criteria. Completes exam charges and image documentation in a timely manner. Administers contrast material/medication in the correct dosage, route and observes patients for adverse reactions, within the scope of licensure. Engages in equitable distribution of departmental workloads. Coordinates continuity of patient care to the varying locations. Provides escalation and add on assistance with scheduling modality exams. Available for assistance during scheduled downtime procedures.
- Assists with the implementation of new programs related to modality (software, research, educational). Provide quotes from vendors for operational and/or capital budgets. Identifies supply needs, monitors expiration dates of all supplies and takes appropriate action.
- Participates in departmental Performance Improvement Programs, radiology user groups such as Radiology User Group (RUG), understands ICARE and its relationship to the work environment, attends department and modality meetings satisfactorily. Functions in the department as part of an interdisciplinary team and collaborates in the care and service delivery process of patient care through effective communication with other service lines. Demonstrates conscious effort to be good stewards of hospital resources to ensure Parkland financial goals are met.
Job Accountabilities
- Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
- Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
- Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.
#LI-SY1
Requisition ID: 980386
Project Manager
Location: Tampa, FL (On-site with field work)
Type: Full-Time, Permanent
Salary: $80,000-90,000 (Plus $3k quarterly bonus based on performance)
Are you an organized, people-focused project leader who loves seeing projects come to life in the real world? Do you enjoy coordinating teams, juggling timelines, and making sure everything comes together seamlessly—whether it’s for a stadium, retail space, or a large commercial environment?
My client is seeking a Project Manager who will play a key role in delivering large-format graphics, signage, and branding installations across major venues and environments. You will collaborate with internal teams, field crews, and third-party partners to ensure every project is completed safely, accurately, and on schedule.
If you thrive on variety, problem‑solving, and working closely with both office and field teams, this role will feel like a perfect fit.
What You’ll Do
Manage Projects from Kickoff Through Installation
- Plan and coordinate all phases of signage and graphics projects, ensuring timelines, budgets, and scope remain aligned.
- Partner with Production, Sales, and Engineering to prepare deliverables before installation.
- Proactively identify risks and develop solutions.
Collaborate Across Teams
- Maintain consistent communication with stakeholders to ensure alignment.
- Work closely with installation teams (internal and subcontracted) to support project execution.
- Coordinate site surveys, documentation, logistics, and installation planning.
Support Field Operations
- Ensure installation crews have accurate plans, access details, and materials.
- Manage scheduling, equipment needs, and on-site issue escalation.
- Uphold quality standards and ensure finished work matches the intended design.
Champion Safety, Quality, and Process Improvements
- Promote safe work practices across all field operations.
- Maintain accurate project documentation and support project closeout.
- Identify opportunities to enhance workflows and delivery processes.
Who You Are
You enjoy being the communication hub and keeping all moving parts organized. You are resourceful, adaptable, and confident managing multiple projects simultaneously.
You bring:
- Five or more years of experience in signage, large-format graphics, construction, installation coordination, or similar project environments.
- Strong communication and collaboration skills with both field and office teams.
- Ability to read installation drawings, schedules, and technical documentation.
- Experience managing project logistics, timelines, and vendor coordination.
- Technical understanding of graphics materials, substrates, and installation practices.
- Bilingual English/Spanish is a strong plus.
Additional Details
- Valid driver’s license required.
- Ability to lift up to 50 lbs and occasionally work at heights.
- Includes both office and on-site field work; travel may be required.
What the Client Is Looking For
Based on my meeting with the hiring team, they are looking for someone who is:
- Organized, proactive, and effective at navigating fast-moving projects.
- A strong communicator who can work across departments and with clients.
- Comfortable being hands-on and present during installations.
- Aligned with core values: kindness, responsibility, customer focus, results, and enjoying the work.
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are looking for representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow.
There are a wide variety of project openings available. Schedules vary by site and program. This is an entry-level position that offers on-the-job paid training. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Position ResponsibilitiesThis position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable
- Follow the processes of the Client program and perform all tasks in a courteous and professional manner
- Utilize systems and technology to complete account management tasks
- Accurately document and process customer claims in appropriate systems
- Follow all required scripts, policies, and procedures
- Utilize knowledge base and training to accurately answer customer questions
- Comply with requirements surrounding confidential information and personal information
- Appropriately escalate customer issues with the managerial team
- Ensure first call resolution through problems solving and effective call handling
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
- Adhere to all attendance and work schedule requirements
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications:
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem-solving, and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
All MCI Locations:
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position:
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off
- Incentives & Rewards
- Health Benefits
- Retirement Savings
- Disability Insurance
- Life Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation
Weaver is a full-service national accounting, advisory, and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative, and entrepreneurial workplace culture. Our leaders truly care about the well-being of all our employees and encourage them to pursue their ambitions.
While our business is based in numbers, our success is truly based on people. It's why we commit to supporting our people not just in their professional growth, but also in their ability to lead balanced, integrated lives. At the foundation of that commitment are our core values. Weaver's core values were created specifically to empower our people to deliver extraordinary service and be their best selves. Our goal is to balance high development with high performance in order to meet the long-term goals of each individual, team, and our firm.
Weaver is looking for a Transaction Advisory Services Manager to join our growing firm. Weaver's Transaction Advisory Services team is a high-performing team widely recognized for delivering exceptional attention to detail and a personal level of service. Our size enables us to be more nimble and responsive while servicing clients with transaction sizes ranging from $1 million to over $500 million.
A Transaction Advisory Services Manager at Weaver assists in the strategic development and execution of an appropriate transaction structure, including the execution of financial due diligence. The Manager works to understand profit drivers and trends, assists with purchase agreements and post-closing transaction matters. A Manager is responsible for identifying issues for purchase price reductions, deal structuring or deal termination, and post-acquisition action steps to achieve anticipated earnings/cash flow improvements. The Manager is responsible for the overall engagement quality and timeline. They will assist in the review of databook and reports prepared by Associates and Senior Associates. The Manager will prepare client ready deliverables. A Weaver Manager is an excellent communicator and team leader, and is able to manage and develop staff.
To be successful in this role, the following qualifications are required:
- Bachelor's degree in Accounting
- CPA required
- 5+ years of experience in transaction advisory services/financial due diligence, or mergers and acquisitions transactions
- Demonstrate an advanced understanding of technical accounting literature with GAAP
- Possess experience with due diligence engagements related to acquisitions by private equity investor groups and strategic corporate buyers, analyzing financial/operational results of targets through reviewing accounting records and conducting interviews with management, and preparing pro forma financial information
- Demonstrates independent thinking and strong decision-making skills
Additionally, the following qualifications are preferred:
- Master's degree in Accounting or related field
- Proven ability to manage, mentor and develop staff
- Strong relationship management and practice development skills
- Ability to attract and service new clients and expand services to existing clients
Annual Base Pay Range in California and New York: $110,000 to $160,000. Exact compensation may vary based on skills, experience, and location.
Weaver Benefits: At Weaver, our most valuable resource is our people. We take the time to evaluate our employees' wants and needs and invest our resources accordingly. Weaver offers competitive health benefits, such as medical, dental, vision, disability, life insurance, and a 401(k) plan. Further, we support our employees by offering flexible scheduled time off (STO), minimum of 56 hours of sick and safe leave, 11 holidays, and 2 scheduled recharge days! Learn more here.
We also offer in-house CPE and learning opportunities through our internal Learning & Development department. Our multi-faceted internal learning program including technical improvement, practice development, management/leadership training, and whole-life growth. Our goal is to balance both high development with high performance to meet the long-term goals of each individual, team, and our firm.
We are committed to investing in the strength of our team. That is why we have created an internal leadership coaching program to train leaders to support other leaders at every level of the organization. The goal of WeaverLEAD is to inspire the growth and development of our leaders by:
- Leaning into the experience of exploring new ideas for each individual's growth as a leader.
- Engaging the coaching mindset at work with new ways of thinking about challenges and opportunities.
- Adapting to the transformation that takes place as a result of participating in the program.
- Developing yourself and others with coaching competencies to create a firm-wide culture of coaching.
People are our formula! At Weaver, we recognize that everyone brings different strengths, backgrounds, and working styles to our team. We cultivate a safe and inclusive work environment that celebrates each individual's unique qualities through visibility, progression, advocacy, and support. We are proudly an equal opportunity employer.
Interested applicants should apply directly to the job posting. You may apply to multiple roles. Be sure to upload your most recent resume and ensure that it is attached to your application. By registering, you are only activating an account and creating a presence. Please apply directly to a position of interest. You will receive a confirmation email after completing an application for a role. After reviewing your application, a friendly Weaver Recruiter will contact you soon and walk you through the hiring process. Thank you for exploring a career with us. We look forward to meeting you!
Currently, we are not accepting resume submissions from third-party staffing agencies for this role. This role is Employee Referral Program eligible.
Our client is a midsized firm with a great reputation in Los Angeles. They are seeking an Associate with 5-9 years of experience with a strong interest in practicing in the Private Client Services industry.
Their PCS practice offers an opportunity to gain expertise in and advise on complex domestic and international tax, wealth transfer, and succession structures for high net worth and ultra-high net worth individuals and families while developing personal, often multi-generational relationships with clients and their trusted advisors.
Their PCS attorneys counsel our clients on core estate planning, privacy structures, advanced gift, estate, and generation-skipping transfer tax planning, California property tax planning, residency planning for transitory clients, whether the move is occurring domestically within the U.S. or inbound or outbound international migration, foreign trusts with U.S. assets or U.S. beneficiaries, pre- and post-liquidity event planning, post death trust and probate administration, fiduciary income tax planning, trust and estate contention, fiduciary and beneficiary litigation, charitable planning, grant making, and administration of not-for-profit organizations.
The nature of the PCS practice involves frequent and direct client and client-advisor interaction from the earliest stages of practice, and requires daily engagement with other members of the PCS team, as well as frequent collaboration with other practice areas supported by our full service firm, including but not limited to our corporate, income tax, employment law, real estate, entertainment, and environmental practices.
Attorneys in the PCS group are industry-recognized thought leaders and our group actively encourages participation from all attorneys in the practice. Their members are routinely published in and recognized by leading tax and non-tax publications, and consistently speak at and attend industry conferences worldwide, including, but not limited to, in Los Angeles, New York, Chicago, Miami, Hawaii, Mexico, London, Paris, and Rome. Their group provides continual support for the development of its attorneys in the technical areas of the practice, industry recognition, and professional development.
This role is a full-time in-office (non-remote, non-hybrid) position. Candidates must be licensed to practice in the State of California. A demonstrated interest in technical tax practice through coursework, prior experience, or an LL.M. program is encouraged but not required.
Salary Range: $265,000 – $320,000 per year
Product Manager – Financial Services / Private Markets
We are seeking an experienced Product Manager with deep Financial Services expertise to lead the development and evolution of products supporting Investment Management and Private Markets. This role requires strong domain knowledge across Private Equity, Private Credit, Investment Operations, and Fund Accounting, combined with hands-on experience in data management, reference data, and system integrations.
The ideal candidate will partner closely with business stakeholders, technology teams, and data teams to define product strategy, translate complex financial workflows into clear requirements, and deliver scalable, high-quality solutions.
Your Impact:
- Own and drive the product roadmap for platforms supporting Investment Management and Private Markets (PE & Private Credit).
- Partner with Investment, Operations, Fund Accounting, and Technology teams to gather requirements and translate business needs into clear product features.
- Lead product discovery and definition across:
- Investment Operations workflows
- Fund accounting and transaction lifecycles
- Market and Security Reference Data
- Data ingestion, enrichment, and distribution
- Define and manage product requirements, user stories, and acceptance criteria for agile delivery teams.
- Ensure accurate data management and data mapping across multiple upstream and downstream systems.
- Collaborate with data and engineering teams on SQL-based analysis, data validation, reconciliation, and issue resolution.
- Oversee integration of reference data (market, security, pricing, counterparty) into core investment and accounting platforms.
- Act as a subject-matter expert on private market transactions, including capital calls, distributions, valuations, and settlements.
- Support regulatory, audit, and reporting needs through strong data governance and product controls.
- Measure product success through KPIs, user feedback, and operational efficiency improvements.
Your Skills & Experience:
- 7+ years of experience as a Product Manager, Product Owner, or Business/Product Analyst within Financial Services.
- Strong hands-on experience in Investment Management and Investment Operations.
- Deep knowledge of Private Markets, including: Private Equity, Private Credit
- Solid understanding of Fund Accounting, transaction processing, and lifecycle events.
- Experience working with Market and Security Reference Data.
- Proven background in data management, including data mapping between multiple systems.
- Strong SQL skills for data analysis, validation, and troubleshooting.
- Experience working in agile delivery environments with technology and data engineering teams.
- Ability to communicate complex financial concepts clearly to both technical and non-technical stakeholders.
Preferred Qualifications
- Experience with private market or investment platforms (e.g., accounting, portfolio management, or data platforms).
- Familiarity with data governance, data quality frameworks, and control processes.
- Experience supporting large-scale system integrations or platform modernization initiatives.
- Background working in asset management firms, asset servicers, or financial technology organizations.
Job Purpose:
Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.
Duties & Responsibilities:
• Serve as the first point of contact for customers needing technical assistance.
• Must work East Coast Market hours
• Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues
• Troubleshoot hardware, Windows 10, Windows 11 and application issues
• Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones
• Install and manage Spyware/Malware tools
• Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay
• Provide first level network support and troubleshooting for both wireless and wired configurations
• A basic understanding of Active Directory at the Organization Unit level
• Troubleshoot Cisco Phone systems / Video conference
Requirements & Qualifications:
• Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support.
• Experience with incident management/ticketing system like ServiceNow
• Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365
• Experience with System Center Configuration Manager/Endpoint Manager
• Experience with patch management and application deployment
• Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices
• Ability to thrive in a fast-paced environment and work effectively under pressure
• Experience providing ongoing support to C-suite executives
• Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred
• High school degree required; college degree strongly preferred
• Must be willing to get MS900 certification
Important Notes:
- Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
- No phone calls please, the applicant will be contacted within two weeks if successful
About BTIG:
BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.
Compensation:
- BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
- The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime.
Disclaimer:
This role focuses heavily on maintaining patient safety, regulatory compliance, and flawless execution within highly regulated environments.
Key Responsibilities Execute warehouse processes related to receiving inbound goods with high accuracy and adherence to quality and safety standards.
Support customs and import-related activities, perform required quality inspections, and maintain environmental product controls.
Accurately update all inbound transactions in the Warehouse Management System (WMS) or ERP system.
Perform stock counts, stock verifications, stock adjustments, and manage stock movements.
Ensure compliance with bonded storage rules, special storage zones, temperature-controlled areas, and finance-related controls.
Maintain high inventory accuracy by participating in cycle counts and resolving discrepancies promptly.
Pick, pack, label, and ship outbound orders in compliance with quality, safety, and customer-specific requirements.
Support customs/export processes and quality inspections for outbound shipments.
Record all outbound-related transactions in the WMS or ERP systems.
Assist maintenance technicians with equipment troubleshooting, calibration, and resolving recurring technical issues.
Transport goods safely using forklifts or other material-handling equipment while adhering to all safety protocols.
Contribute to the installation and configuration of new warehouse technologies and systems, following manufacturer instructions.
Support the implementation of safety protocols, ensuring team members adhere to established procedures.
Maintain accurate records of equipment maintenance, inspections, and safety checks.
Assist in optimizing warehouse space and improving picking/packing workflows.
Aid in order fulfillment coordination by prioritizing orders and collaborating with logistics teams to ensure timely deliveries.
Adapt to changing operational needs and follow all established warehouse guidelines.
Education: High School Diploma or Vocational Education