Ondo Crypto Jobs in Usa
31 positions found
Turnkey is a key management API optimized for security, flexibility, and ease-of-use. Founded by the leaders who scaled Coinbase Custody from 0 to a $100M+ ARR business, Turnkey is rewriting the rules of crypto infrastructure by tackling core security at its foundational level. We are building a platform that empowers developers to unlock the next wave of mass-market crypto applications, solving the challenge of secure, flexible key management.
Much like AWS transformed computing with the advent of cloud, Turnkey is the trustless, transparent, and decentralized infrastructure that will transform development in crypto.
Your RoleAs an early product hire at Turnkey, you will play a pivotal role in the evolution of our existing product, and entry into new product verticals, including:
- Establish 0 to 1 vision for new product verticals
- Evolve our existing developer-first product offering across APIs, SDKs, and our developer dashboard
- Work closely with customers to understand their goals, criteria, and future plans
- Work hand-in-hand with our engineering and leadership team to execute on our product vision
- 5+ years of relevant product experience; crypto and dev tooling experience a plus
- Comfort with technical challenges, and an opinionated view on the evolution of key management, wallets, and crypto UX
- Ability to stretch outside of the traditional product role to do whatever it takes to ensure our product is successful
- Experience driving both individual work and managing others
- Direct and open written and verbal communication
- Willingness to challenge the status quo and preconceived notions of what's possible
- People who think that Web3 / cryptocurrency has the potential to radically change the world for the better and a sincere desire to help facilitate that change
- A self-proclaimed crypto degen who actively tracks developments in the crypto ecosystem
- Prior entrepreneurial experience
- Full benefits, including medical, dental, vision, life, disability, HSA/FSA, 401(k) - detailed benefits overview available as we get further in the process
- Paid parental leave
- Unlimited PTO (and we will force you to take time off!)
- $3,000/yr learning and development budget to attend industry conferences
- Multiple team offsites per year
- Macbook Pro laptop
- Lunch stipend (for those physically in the New York City office)
Please note that while the team is remote, we are only considering candidates who are physically based in the United States and Canada with a strong preference for those who are able to work onsite in our New York City HQ.
Turnkey is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.
Required Skills & Experience
-3–4 years of experience in customer support, operations, or a client‑facing environment (email and live chat support strongly preferred).
-Experience managing high‑volume ticket queues.
-Experience using Zendesk or similar CRM platforms.
Nice to Have Skills & Experience
-Interest in cryptocurrency or blockchain
Job Description
Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail‑oriented, proactive Support Agent who excels in email‑based customer service and thrives in a fast‑paced environment. This role focuses on high‑volume ticket management, fraud‑related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer‑first, and capable of identifying risks, gathering case details, and escalating issues appropriately.
Core Support Operations:
-Manage approximately 40 email tickets per day
-Provide clear, timely, and accurate responses through Zendesk.
-Handle general inquiries related to the platform and user accounts.
Fraud, Safety, and Risk Support:
-Investigate account restrictions, fraud activity, and suspicious crypto transfers.
-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).
-Gather details to support fraud claims and escalation workflows.
-Monitor “urgent” or “account compromised” channels and freeze accounts when necessary to protect users.
Financial Operations
-Support FIAT‑related issues including:
• Bank transfers
• Troubleshooting linked bank accounts
• Understanding deposit/withdrawal flows
-Provide foundational support for crypto transfers; crypto knowledge is a major plus.
Quality & Collaboration
-Participate in the QA program to maintain high service standards.
-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.
-Work cross‑functionally with Operations, Training, and Leadership to route cases and improve workflows.
This is a 6-month contract-to-hire position with an hourly rate of $27-$30/hr, depending upon qualifications and shift preference.
Required Skills & Experience
-3–4 years of experience in customer support, operations, or a client‑facing environment (email and live chat support strongly preferred).
-Experience managing high‑volume ticket queues.
-Experience using Zendesk or similar CRM platforms.
Nice to Have Skills & Experience
-Interest in cryptocurrency or blockchain
Job Description
Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail‑oriented, proactive Support Agent who excels in email‑based customer service and thrives in a fast‑paced environment. This role focuses on high‑volume ticket management, fraud‑related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer‑first, and capable of identifying risks, gathering case details, and escalating issues appropriately.
Core Support Operations:
-Manage approximately 40 email tickets per day
-Provide clear, timely, and accurate responses through Zendesk.
-Handle general inquiries related to the platform and user accounts.
Fraud, Safety, and Risk Support:
-Investigate account restrictions, fraud activity, and suspicious crypto transfers.
-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).
-Gather details to support fraud claims and escalation workflows.
-Monitor “urgent” or “account compromised” channels and freeze accounts when necessary to protect users.
Financial Operations
-Support FIAT‑related issues including:
• Bank transfers
• Troubleshooting linked bank accounts
• Understanding deposit/withdrawal flows
-Provide foundational support for crypto transfers; crypto knowledge is a major plus.
Quality & Collaboration
-Participate in the QA program to maintain high service standards.
-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.
-Work cross‑functionally with Operations, Training, and Leadership to route cases and improve workflows.
This is a 6-month contract-to-hire position with an hourly rate of $30/hr depending upon qualifications and shift preference.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
L.A. LIVE’s Peacock Theater hosts more than 120 music, family, dance and comedy acts, award shows, televised productions, conventions, and product launches with more than 500,000 guests passing through the doors annually.
Located across the street from Arena, the 7,100-seat theater opened in October 2007 with six sold out shows featuring the Eagles and The Chicks. Peacock Theater has since hosted concerts by artists like Alan Jackson, Charlie Wilson, Juan Gabriel, Aretha Franklin, Ed Sheeran, John Fogerty, Gabriel Iglesias, Marc Anthony, John Legend, Neil Young, Kelly Clarkson, Rush, Yanni, Nicki Minaj, Juanes, as well as The “American Idol” Finale shows, Michael Jackson’s This is It, Straight Outta Compton, The Hunger Games and Twilight movie premieres and more.
Peacock Theater is also home to the Primetime Emmy Awards and BET Awards, and has previously hosted the American Music Awards, ESPYs, Nickelodeon Kid’s Choice Awards, People’s Choice Awards, Radio Disney Music Awards, MTV Video Music Awards, MTV Movie Awards and a pair of Rock N’ Roll Hall of Fame Induction Ceremonies.
Job Summary
The Security Department’s team is responsible for the safety and security of Peacock Theater and Arena guests, team members, and assets at all times.
Essential Functions
- Conduct patrols of the building on a regular basis.
- Respond to all security and safety related issues in a timely manner.
- Investigate incidents and compile information for official reports.
- Perform a variety of duties, often changing from one task to another of a different nature, without the loss of efficiency or composure.
- Use excellent customer service skills when interacting with guests, clients, and staff.
- Complete all assigned tasks within the guidelines and deadlines set by Security Managers and Supervisors.
- Comply with all legal and ethical instructions given by Event Security Managers and Supervisors.
- Have a basic understanding of the rule of law and the corresponding penal codes.
- Ability to memorize, recollect, and quickly relay relevant information when requested.
- Ability to interact effectively and calmly with angry or emotional guests and staff during intensely aggravated circumstances.
- Ability to effectively perform in crisis situations and work under pressure without the loss of composure.
- Ability to maintain guest, team member, and company confidentiality.
- Other duties as assigned.
- High school diploma or equivalent.
- A minimum of 1-2 years of related work experience.
- Ability to read, write, and communicate effectively in English.
- Applicants must have and maintain a valid California Guard Card, or Proprietary Security Officer Card, for the duration of employment.
- Employee must maintain a neat, well-groomed and professional appearance that conveys professionalism at all times, whether in the office or out of the office.
- Employee must represent Peacock Theater and/or Arena and the Security Department in an exemplary manner.
- Candidate must be available to work at least four (4) various event shifts per week, including afternoons, evenings, weekends, and holidays.
- Must be available to work 1 day between Monday-Thursday.
- Must be available all weekends (Friday-Sunday).
- Shift start time by 6pm (weekends and double headers vary- earlier start time).
- End time is at the end of the event (approximately 12am-Midnight).
- CPR / AED / First Aid training
Bonus: This position is not eligible for a bonus under the current bonus plan requirements.
Benefits: Part-time: This position may be eligible for benefits (ACA qualification).
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
Employer does not offer work visa sponsorship for this position.
This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)
Join us to do the best work of your career and make a profound social impact as a Senior Principal Data Security Software Engineer on our Software Engineering Team. This is an on-site position in Austin, Texas (relocation available) or Hopkinton, Massachusetts (relocation available) or Santa Clara, California.
What you’ll achieve
As a Senior Principal Data Security Software Engineer, you will be responsible for developing common security related software that will be integrated into Dell’s server and storage products.
You will:
Contribute to the design and architecture of new or re-engineered cryptography security-related software/services
Implement modern encryption / decryption algorithms, crypto key management system and work on the Post Quantum Computing (PQC) model integration
Directly collaborate with best-in-class storage solution engineers at Dell Technologies
Build and review design, functional, technical and user documentation; develop, review and implement test strategies for software products and systems
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
12+ years experience (or equivalent skill) coding protocols and low-level systems in C
Significant experience with cryptography security-related software/services
Strong knowledge of Federal Information Processing Standards (FIPS), Post Quantum Cryptography (PQC), Commercial National Security Algorithm (CNSA) Suite 2.0 and CNSS Policy 15
Understanding of Transport Layer Security (TLS) and Key Management/Data At Rest Encryption (DARE)
Excellent collaboration and leadership skills and readiness to work with international development teams
Compensation
Dell is committed to fair and equitable compensation practices. The base salary range for this position is $205,500-$310,200
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R286170
Join us to do the best work of your career and make a profound social impact as a Software Engineer/Senior Software Engineer on our Software Engineering Team in Hopkinton, MA.
What you’ll achieve
We build enterprise-grade, massively scalable cluster-based storage systems running across Linux and BSD. Our portfolio includes a multi-petabyte S3 object store and a scale-out NAS platform. We’re a modern, scrum-based engineering org that ships with high velocity and quality, using the best tools, hardware, and practices.
As a Software Engineer, you will contribute to our platform stack, the foundation upon which these products are built. Help us decide where your strengths best fit as you onboard. If you can explain how and where you’ll add outsized value in a distributed storage architecture, we want to talk.
You will:
Own problems end-to-end across design, implementation, testing, deployment, and supportability—within a cluster storage system.
Build and harden distributed services: durability, consistency, replication, data paths, metadata, control planes, scheduling, placement, and lifecycle management.
Optimize performance across compute, memory, IO, networking (including RDMA), and storage media (NVMe/SSD/HDD); drive latency and throughput improvements with data-driven profiling.
Advance reliability through observability, telemetry, failure injection, chaos testing, and automated remediation; raise the bar on serviceability and supportability.
Contribute to security & compliance with secure-by-default engineering.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Where You Might Contribute
You are expected to work across multiple skills in the following areas.
Primarily C, with Python and C++ components
Sophisticated networking including RDMA (RoCE)
Scale-Out NAS Platform (BSD & Linux)
BSD platform work, networking stack, file systems, NFS/SMB, POSIX semantics
Device firmware/drivers, kernel development, NVMe/NVMe-oF
System Engineering
Programming with Python, Linux Shell and an understanding of data structures and algorithms
Read/Write (IOPs, Latency, Bandwidth), I/O datapath, NFS, SMB, S3, ACLs, networking layers (switching, routing, vlans)
Performance & Observability/Security, Serviceability & Supportability
Essential Requirements
Strength in systems programming and distributed systems fundamentals (concurrency, networking, storage, consistency, fault tolerance).
Proficiency in at least one of C/C++ , Java , or Python ; willingness to learn across the stack.
Experience with Linux or BSD development and debugging (e.g., perf, strace/dtrace/eBPF, tcpdump).
Ability to write clean, testable code; familiarity with unit/integration/system testing and CI/CD.
Clear communication, collaboration, and a bias for action.
Desirable Requirements
Kernel subsystems, device drivers, firmware; RDMA/verbs; SPDK/DPDK/JVM tuning and GC; async/reactive patterns; lock-free/concurrent data structures
Filesystem internals; NFS/SMB semantics; S3 object store internals; erasure coding/Observability stacks, performance profiling at scale, chaos/failure-injection
Security, crypto, FIPS/CC, secure boot, TPM, HSM integrations/Private or Public cloud (Microsoft Azure, Google GCP, and Amazon AWS)
Compensation
Dell is committed to fair and equitable compensation practices.
The salary range for the Software Engineer position is 130K to 155K
The salary range for the Senior Software Engineer position is 158K to 185K
(Note compensation may vary depending on location)
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R285860
Join us to do the best work of your career as a Principal Cryptography and Low‑Level Security Software Engineer on our Software Engineering Team. This is an on-site position in Austin, Texas (relocation available) or Hopkinton, Massachusetts (relocation available) or Santa Clara, California.
What you’ll achieve
As a Principal Cryptography and Low‑Level Security Software Engineer , you will be responsible for developing common security related software that will be integrated into Dell’s server and storage products.
You will:
Contribute to the design and architecture of new or re-engineered cryptography security-related software/services
Implement modern encryption / decryption algorithms, crypto key management system and work on the Post Quantum Computing (PQC) model integration
Directly collaborate with best-in-class storage solution engineers at Dell Technologies
Build and review design, functional, technical and user documentation; develop, review and implement test strategies for software products and systems
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
8+ years experience (or equivalent skill) coding protocols and low-level systems in C
Experience with cryptography security-related software/services
Knowledge of Federal Information Processing Standards (FIPS), Post Quantum Cryptography (PQC), Commercial National Security Algorithm (CNSA) Suite 2.0 and CNSS Policy 15
Understanding of Transport Layer Security (TLS) and Key Management/Data At Rest Encryption (DARE)
Excellent collaboration skills and readiness to work with international development teams
Compensation
Dell is committed to fair and equitable compensation practices. The base salary range for this position is $178,500-$266,200
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R284983
Must Haves:
- High School Diploma, GED, or equivalent required.
- Minimum 5 years of customer/client service experience, in a call center environment
- Credit Card Support Experience
Day to Day:
Insight Global is hiring Senior Call Center Representatives for our client, who is a global crypto and Web3 platform. Our client is setting up operations for a new contact center in Tempe, AZ, where these individuals will serve as a frontline support for credit card customers via phone, chat, and email. These individuals will handle inquiries, resolve issues, and ensure a seamless client experience in a fast-paced contact center environment. The responsibilities for this role include, but are not limited to:
-Respond to customer inquiries with professionalism and accuracy
-Recommend solutions and document interactions
-Escalate complex issues appropriately
-Stay updated on policies and procedures
-Ensure compliance with regulations
-Maintain excellent attendance and shift adherence
-Communicate clearly and empathetically
-Embrace feedback and multitask effectively
As an Investigator with the Intelligence Solutions team, you leverage your experience to proactively conduct research, analyze data, write reports, and present your investigative findings to both team members and customers. You are confident in advocating for the Chainalysis mission of bringing trust to blockchains and are proficient in leveraging our tools and data to develop insights into illicit activity trends in cryptocurrency and their impact on our customers. By collaborating with team members across Chainalysis, you will help support the most intricate financial crime investigations to meet and exceed customer expectations.
In this role, you will:
- Collaborate with team members and across Chainalysis to support complex cryptocurrency investigations
- Provide investigative and analytic support for technical and highly sensitive investigations and initiatives pertaining to blockchain technologies and cryptocurrency-based crime
- Conduct research and data analysis, author investigative reports, and present those findings to team members and customers
- Review the adequacy and completeness of investigations and the data collection methods to determine the authenticity, accuracy, and relevance of that dataresulting in more thorough investigations and analytic assessments
- Evangelize the Chainalysis mission of bringing trust to blockchains, becoming an expert in using our tools and data to generate insights on illicit activity trends in crypto and their impact on our customers
We're looking for candidates who have:
- An active U.S. Government Top Secret/Sensitive Compartmentalized Information (TS/SCI) security clearance with polygraph
- Familiarity with Chainalysis Reactor and data (or similar industry products) and experience with cryptocurrency tracing and blockchain technology
- Previous intelligence analysis experience conducting complex financial crime or cyber-related investigations for the U.S. federal government
- A degree in cybersecurity, intelligence, criminal justice, forensic accounting, data analysis, or similar subjects
- Experience conducting open source research using public information and private databases
- Proficiency in reporting on complex topics
- An interest in and/or passion for blockchain/cryptocurrency technology
Nice-to-have qualities and skills:
- Previous professional or personal experience in the DeFi space
- Working knowledge of (or proficiency in) SQL and Python
This position is ineligible for visa sponsorship. The Investigator filling this role must be available to be present at a customer site up to five days per week. Due to the nature of the work performed, U.S. Citizenship is required.
BlockTrust is a fast-growing, AI-powered cryptocurrency investment platform built to help clients invest with confidence. Backed by award-winning trading technology and institutional-grade security, we provide a seamless experience for investors seeking smarter, actively managed crypto solutions.
We are expanding our Investor Relations team and looking for a driven, organized, and client-focused professional to support our rapidly growing client base.
Overview
The Investor Relations Assistant will serve as the primary point of contact for existing BlockTrust clients. This role is focused on relationship management, client satisfaction, and ensuring a smooth experience from onboarding to ongoing communication. You will assist clients with account setup, answer routine account questions, and support both onboarding and off-boarding processes.
Key Responsibilities
Client Onboarding & Off-Boarding
- Guide clients through opening and funding brokerage accounts
- Assist with required forms, documentation, and compliance steps
- Manage smooth off-boarding when clients request transfers or closure
Client Support & Communication
- Act as the first point of contact for client inquiries via phone and email
- Answer basic questions about account status, statements, and platform features
- Provide timely updates, escalate issues when necessary, and ensure high-quality customer service
- Assist clients with additional funding/wire transfers etc.
Account Management Support
- Help clients navigate the BlockTrust platform and brokerage portals
- Coordinate with internal teams to resolve account issues
- Maintain accurate records of client interactions and follow-up items
Relationship Building
- Foster trust and rapport with clients by delivering responsive, proactive communication
- Identify opportunities to improve the client experience and streamline processes
