Odoo Sales Order Process Jobs in Usa

Customer Service / Order Processing Specialist

Are you a detail‑oriented customer service/order processing professional who thrives in a fast‑paced environment? We're looking for an Order Processing Specialist to take ownership of customer and distributor sales orders from start to finish, ensuring accuracy, efficiency, and provide exceptional customer experience. In this role, you’ll serve as a subject matter expert, support cross‑functional teams, and help strengthen the processes that keep our business moving. This is an onsite position at our corporate headquarters located in Carrollton, TX.

What you’ll do -

• Customer Service
• Serve as a resource and part expert by providing accurate support to customer inquiries.
• Work with Sales, Engineering, and Operations to identify challenges and develop creative solutions.
• Assist with the creation and maintenance of Standard Operating Procedures (SOPs).

• Customer Sales Processing
• Communicate with customers regarding orders for manufactured and aftermarket products.
• Review orders and incoming order documentation to ensure configuration, price, and product requirements are accurate and specifications are complete prior to order entry.
• Enter and process confirmed orders in JD Edwards ERP system and acknowledge back to customer.

• Distributor Sales Processing
• Contact distributor for clarification of missing information. Resolve any problems with the orders to ensure orders are processed correctly.
• Answer distributor’s inquiries regarding pricing, availability, and order status.
• With the Purchasing to provide ship dates for non-stock items. Advise distributors of delays or changes in shipping dates. Expedite, if required, to meet customer expectations.

• Sales Support
• Answer any sales order questions that arise within sales, customer service.
• Work with Sales, Operations, Engineering, and other departments about date management, special requests, freight, and other customer needs.
• Assist with continuous improvement projects including lean and kaizen events in order to improve the department.

What we’re looking for:

• Requires a high school diploma. Associate’s degree in business administration is desirable.
• 3-5 years of experience in customer service working with customers, salespeople, or distributors.
• Intermediate skill level with Microsoft Office Suite. Experience with JD Edwards software preferred.

Why Join Us?

• Competitive salary + bonus (our success = your reward).
• A supportive and reliable team.
• Growth opportunities within a company that keeps growing.
• Generous PTO
• 11 paid holidays
• Day‑1 coverage for insurance benefits

Ready to move to the next level?

If you’re excited to grow your career and make an impact, we want to hear from you. Apply today at or contact John Vandenberg at ,com or 262-496-5374.

About Us:

Franco Manufacturing Co., Inc. has been a leading international producer of home fashions for over 70 years. Our products include whimsical and stylish bedding, pillows, throws, towels, and accessories for popular licensed properties, including Disney, Hasbro, Nickelodeon, Warner Brothers, and many more. Franco products can be found at major mass market retailers, specialty stores, discount stores, department stores and on-line retailers.

Responsibilities:

In this highly visible position, you will manage and oversee daily order processing operations to ensure orders are entered, reviewed and released accurately and on-time. Duties include:

1. Ensure that inventory and/or product allocation issues are addressed with Planning, Sales, Production Planning, Receiving and/or Distribution management. Ensures accuracy of order confirmation and billing.
2. Manages the order pipeline updating ship windows and planned ship dates to give an accurate shipping forecast. Monitor order status, back orders, and exceptions. Proactively address delays or discrepancies.
3. Manage the on-boarding of new accounts including reviewing account requirements and sales forecast. Communicate requirements with internal teams to ensure that orders can be processed by the required date.
4. Ensures that current routing and compliance requirements are maintained for assigned customers and updates are coordinated with IT.
5. Research compliance charge backs and provide Accounts Receivable with supporting documents to handle disputes. Work with VP Operations to develop processes to avoid re-occuring chargebacks
6. Ensures that all necessary documents are provided to Order Processing to release and batch customer orders. Ensure that assigned ship dates are communicated and routing is set up.
7. Regularly communicate with Sales to ensure they are aware of account and order processing issues.
8. Coordinates with warehouse management to prepare production schedules for reworks and pallet assembly projects.
9. Oversee the flow of customer shipping orders to warehouses in accordance with customer compliance guidelines. Establishes priorities and assists in planning work center capacity and establishing receiving priorities.
10. Maintain NMFC freight class and SCAC codes in operating system.
11. Coordinates with Sales, Production, and Logistics teams and implements process improvements to enhance accuracy, efficiency and customer satisfaction.

Requirements:

• Qualified candidates must have 5+ years’ experience managing a Customer Service or Order Processing team in a high-volume consumer products environment
• Previous experience working with major retail accounts including Walmart, Target, and/or Amazon
• Understanding of customer routing through major retail portals
• Experience building and calculating truck volumes and scheduling shipments
• Hands-on experience managing customer compliance and chargeback resolution
• Strong verbal and written communication skills
• Highly detail-oriented with strong organizational skills
• Computer proficiency in MS Office (Word, Excel, Email) and experience with ERP and WMS systems
• Experience with the Blue Cherry ERP system is a plus

Join our team as a Client Operations Associate and become the backbone of our sales operations. You'll handle a wide range of tasks from processing sales orders and invoices to managing returns. Your attention to detail will shine as you calculate freight costs and coordinate shipments, ensuring smooth logistics for our team.

With a focus on collaboration, you'll interact with managers, sales representatives, customers, and vendors to facilitate seamless communication and allow our sales team to exceed our gross margin quota. Additionally, your proactive approach to customer service will be essential as you follow up on orders, provide tracking information, and ensure client satisfaction. If you're ready to play a vital role in driving sales success and delivering exceptional service, this role offers a platform for growth and impact within our team.

Be Ready To…

Order & Transaction Processing

• Actively monitor the incoming requests to process sales orders, purchase orders, invoices, and returns according to company policies and procedures
• Handle RMAs, RTVs, and commercial invoices
• Handle Accounts Receivable follow-up with customers
• Calculate freight costs and coordinate courier/ LTL shipments
• Manage most aspects of inbound purchases for the team

Communication & Customer Service

• Interact with managers, sales representatives, customers, and vendors via email, telephone, and face to face
• Communicate with customers to follow up on orders; send tracking information and credit card receipts

General Support & Special Projects

• Answer phone calls from the inbound company call queue
• Ad hoc projects as assigned

What You Bring to Summit 360:

• Associate or bachelor’s degree preferred
• 1-3 years of experience in an administrative role preferred
• Impeccable attention to detail, accuracy, and organization skills
• Excellent time management, problem solving, and prioritization skills
• Disciplined work ethic with the innate ability to take initiative
• Working knowledge of Microsoft Office Suite
• General understanding of logistics coordination - domestic and international
• Excellent oral and written communication skills
• Exceptional customer service skills
• In depth understanding of and ability to follow processes
• Positive, can-do attitude with a focus on collaboration

What We Do for You:

• Competitive Compensation. We hire well, so we pay well. Why do it any other way?
• Remote Work Environment (with the option for hybrid). Because it works!
• Generous PTO (Paid Time Off) Plan & Paid Holidays. Have a life outside of work! We beg you!
• Medical, Dental, & Vision Benefits. We want our people to be healthy and happy. 
• Company-sponsored long-term disability & life insurance. If something happens, you will not need to worry.  
• 401k. Ensuring that after a long career with us, you will be taken care of.
• Paid Bonding and Pregnancy Leave. As your family grows, we have you covered!
• Casual Dress Policy. We value individuals and individual choice. 
• Modified Summer Schedule. We get our work done in fewer hours so we can start the weekend early.
• Financial assistance for professional development opportunities. We want our company and our people to grow together.
• Fun company-wide outings. Because it’s important to connect outside the office!
• Company Volunteer Opportunities. Help us give back to our community on company time.
• The Best Team! It’s all about the people.

Compensation range: $20-25/ hour

Visit us at   to learn more about our company! 

Open to candidates located near Eagan, MN or Sioux Falls, SD. While this role is eligible to work remotely, there may be instances when the employee is expected to go into our Eagan, MN office.

Summit 360 is an Equal Opportunity Employer. We pride ourselves on hiring the best person for the job, regardless of race, sexual orientation, gender identity, disability, age, veteran status, or national origin. We do not tolerate harassment or discrimination based on these categories.

Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. ( ).

The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:

• Rapid deployment pole cameras
• Mobile surveillance trailers
• Time lapse video services

The Company is looking for an experienced Customer Service / Sales Order Administration Supervisor who is looking for a challenging and diverse role in a small but fast-growing business environment. You will enjoy a “hands on” role focused on providing best in class customer service by building strong customer relationships while maximizing the value of WCCTV’s products and services.

Full-time position with work hours of Monday through Friday, 8:00 am to 5:00 pm and located onsite at our U.S. headquarters in Richardson, TX.

Customer Onboarding / Sales Order Administration

• Supervise Customer Success Representatives responsible for the onboarding and ongoing support of all new and existing customers.
• Serves as the primary point of coordination between customers and internal teams to ensure a smooth, efficient onboarding experience. Ensure orders are reviewed, validated, and processed within defined SLA timeframes while maintaining a high level of accuracy and consistency.
• Ensure internal staff are clearly communicating to customers the onboarding process, timelines, and next steps after placing an order ensuring that they have access to all required systems, documentation, and support resources.
• Coordinate closely with Service, Production, and Operations to confirm site details, order requirements, deployment readiness, and scheduling.
• Ensure staff members communicate order updates and/or changes to both internal teams and customers in a clear and timely manner.
• Ensure customers are followed up the next day following installation.
• Ensure accurate records, reporting, and visibility into onboarding status, account activity, and SLA performance within the ticketing system.
• Identify and resolve onboarding issues that could impact deployment timelines or customer satisfaction and serve as point of escalation as required.
• Monitor customer feedback and onboarding metrics, using data to continuously improve the onboarding experience.
• Support continuous improvement of onboarding processes, workflows, and documentation to improve efficiency and client experience.
• Implement and refine customer success tools and technologies to enhance efficiency and effectiveness.

Ongoing Customer Support

• Ensure that internal staff respond to all incoming calls and emails from customers and timely assistance is provided on their WCCTV surveillance equipment.
• Monitor ticket queue ensuring internal staff are initiating action on all tickets, monitor closure and ensures compliance for ticket resolution and response times meet established SLAs.
• Evaluate common areas/topics where customer questions arise and identify additional support and/or refresher training as needed.
• Analyze customer inquiry data to identify trends and insights, driving improvements in customer support processes and strategies.
• Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas & challenges. Advocates for customer needs internally, influencing product development and service offerings.

Supervisory Responsibilities:

• Effectively train, manage, and develop staff ensuring successful delivery of the customer success function, including agreed KPI’s.
• Responsible for the hiring, discipline and training of assigned staff in conjunction with Department Manager.
• Review time off requests and ensure adequate staff levels are in place at all times.
• Monitors staff performance ensuring all customer service level agreements (SLAs) are met or exceeded.
• Establish KPIs for staff, evaluate performance against KPIs and job responsibilities and conduct quarterly performance reviews. Takes remedial action as required if an individual’s performance does not meet the required standards.
• Conducts regular team meetings and 1-2-1s with direct report lines.
• Identify & implement improvements within the team to ensure efficiencies within all processes.

Education and Experience Requirements:

• High school degree or equivalent required; Associate degree in Business, Management or related discipline preferred.
• Minimum of four to six years of customer call center or customer facing help desk experience supporting technology related products required. Previous customer onboarding experience preferred.
• Two to three years of previous supervisory experience within a help desk, call center or related operation required.
• Previous experience working cross-functionally with Sales, Operations, Production advocating for customers.
• Proven track record of successfully developing and executing customer success strategies.
• A passion for helping customers succeed and a commitment to delivering exceptional service.
• Strong leadership and supervisory skills, with experience leading high-performing teams.
• Effective computer skills to include Microsoft Office, service ticketing systems, knowledge base, ERP and related computer software required. Experience with Zoho preferred.
• Experience developing, tracking and evaluating customer success performance metrics.
• Ability to multi-task, demonstrate initiative and focus on delivering high quality results leading to improved customer satisfaction.
• Strong problem-solving skills, analytical, and a proactive approach to addressing customer needs.
• Strong time management, organization and problem-solving skills required. Ability to work under pressure and with shifting priorities is a must.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and internal teams.

Compensation and Benefits:

• Competitive salary range of $60,000 to $63,000 per year depending upon experience.
• 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
• Company provided medical, dental, vision, FSA and life/AD&D insurance plans.
• 401k Plan with Company match of up to 4% and immediate vesting.

WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidate can expect to receive comprehensive training, coaching and support as well as opportunities for advancement.

WCCTV is an Equal Opportunity Employer.

Our client is a home health care agency located in Greenwich, CT dedicated to exceptional patient care and efficient administrative operations. They are adding a part-time Medical Order Processing Assistant to their team to help streamline the medical order management process. This is a part-time in-office position from 9 AM to 1 or 2 PM, Monday to Friday.

Compensation: $20 to $25 per hour, depending on qualifications and experience.

Job Description

As a Medical Order Processing Assistant, you'll play a critical role in managing and coordinating physician orders:

• Use our Electronic Medical Record (EMR) system to fax physician orders to external providers.
• Monitor order confirmations and proactively call physician offices if faxes aren?t received or confirmed.
• Review orders for completeness, accuracy, and required details.
• Manage incoming orders via fax or digital portals and file them properly in the EMR.
• Communicate clearly with medical staff about incomplete or missing orders.
• Maintain accurate logs of faxes sent, received, and any follow-up actions taken.

Key Qualifications

• Proficiency in using EMR systems, including sending and managing faxes.
• Excellent organizational skills with close attention to detail.
• Confident and professional telephone skills?comfortable calling physician offices for follow-up.
• Ability to review medical orders for accuracy, missing information, or inconsistencies.
• Ability to focus and work diligently without distractions.
• Strong written and verbal communication skills.
• Previous experience in a medical office, healthcare setting, or similar administrative role preferred.
• Ability to work on-site in Greenwich, CT, Mon-Fri from 9 AM to 1 or 2 PM on a part-time schedule.

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 20 ? 25 per week

Application Question(s):

• Do you have a reliable car to commute to work daily?

Ability to Commute:

• Greenwich, CT 06831 (Required)

Work Location: In person

We are seeking an ambitious and results-driven Outside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for driving sales through contacting current and prospective customers and effectively communicating the value of our hardwood lumber, plywood, mouldings and accessories.

This position manages key aspects of the sales and procurement cycles. Primary duties include handling all inbound customer inquiries, generating quotes, processing sales orders, and negotiating sales prices. This role also holds significant purchasing authority, responsible for analyzing hardwood usage reports, issuing purchase orders, and binding the company on wholesale inventory purchases from hardwood suppliers. Additional responsibilities include prospecting for new business, inspecting staged orders for accuracy, processing customer credits, and coordinating with the Brazos Mill Team to enforce sales initiatives.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Buyer is authorized to negotiate pricing, volume, and selection of inventory based on analysis of the economy, specific market trends and demand of the specific product in specific markets.

• Buyer is accountable to purchase the line share of inventory for the entire company.• Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.

• Negotiate details of contracts and payments, and prepare sales contracts and order forms.

• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.

• Monitor market conditions, product innovations, and competitors' products, prices, and sales.

• Check stock levels and reorder merchandise as necessary.

• Answer customers' questions about products, prices, availability, product uses, and credit terms.

• Recommend products to customers, based on customers' needs and interests.

• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.

• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

• Consult with clients after sales or contract signings in order to resolve problems and to provide ongoing support.

• Prepare drawings, estimates, and bids that meet specific customer needs.

• Provide customers with product samples and catalogs.

• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

• Arrange and direct delivery and installation of products and equipment.

• Obtain credit information about prospective customers.

• Forward orders to manufacturers.

• Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.

• Negotiate with retail merchants to improve product exposure such as shelf positioning and advertising.

• Train customers' employees to operate and maintain new equipment.

• Drives and operates vehicle safely on public roads 90% or more of the daily activities.

Qualifications:

- Strong proficiency in English, both verbal and written (Bilingual [Spanish] is a plus)

- Proven experience in sales, particularly outside sales

- Familiarity with hardwood lumber, plywood and associated industry items

- Ability to effectively communicate and build rapport with customers

- Experience in hardwood lumber and plywood sales

- Self-motivated with a passion for achieving sales goals

Pay includes base salary plus commission along with health insurance, dental, vision and 401k matching.

If you are looking to advance your career in the industry and have a passion for hardwood lumber and plywood and building customer relationships, this Inside Sales Representative position offers an exciting opportunity for growth and development.

Skills

- English

- Negotiate

- Technical sales

- Customer service

- Telemarketing

- Inside sales

- Software

- Outbound calling

- Business development

- Communicate

TruWest Holdings is a private holding company that scales companies in the enterprise technology space by providing strategic leadership, operational expertise, and financial resources. Privately owned by the Kennedy Family, it operates subsidiaries located in the United States, Canada, UK, and Europe.

TruWest Holdings' portfolio includes TRG, a global managed service provider; Inversion6, tailored cybersecurity solutions; River Capital Finance, equipment leasing/financing; River SaaS Capital, debt and equity investments for B2B SaaS businesses; and Sibling Revelry Brewing, a craft brewery and taproom.

Headquartered in Westlake, OH, our environment, culture, and benefits are second to none. We make sure everyone lives and breathes our core values. From senior leadership to interns, everyone is evaluated on the same criteria.

With a basketball court, pickleball court, golf simulator, full-scale gym, brewery, and restaurant, we strive to provide a space where our employees can take advantage of our work hard, play hard philosophy.

The Sales Support Coordinator is responsible for assisting the sales team with administrative and clerical tasks associated with customer accounts.

• Assists the sales team with the following day-to-day support functions:
  • Processing purchase orders
  • Emails customers about repair orders or purchase orders that need attention
  • Oversee RMA requests
  • Provides tracking information and order related details upon request
  • Assists with pulling and quoting TRG contract renewals
  • Works with sales to manage to PR, DR, and PC creations and renewals
  • Assists with demo returns, tracking, and follow up
  • Provides proactive contract renewal support for larger/complex accounts
  • Works with sales to create and manage to special pricing requests and renewals (DRs, PCs, PRs)
• Works with Procurement Specialists to ensure smooth order process
• Acts as POC to customers when assigned team member(s) are out of the office and provides the following support functions:
  • Quote creation
  • Obtains and processes purchase orders
  • Order status follow up and tracking
• Performs proactive management of team's SFDC
  • Regularly reviews neglected account reports for each assigned sales team member
  • Ensuring close dates are valid
  • Understands all aspects of SFDC and provides trainings to the sales team on an as-needed basis
• Provides customer training and support for ServiceHub
• Works directly with vendors and distributors as needed
• Continuing education around products offered by each vendor including attending learning sessions with
• May need to travel as required for meetings and/or
• May be involved in the planning, organization, and implementation of special events, specific projects, or programs
• Employee may be asked to complete related duties other than those indicated above as assigned by their

• Bilingual, Spanish & English

• Associates Degree
• At least 2 years of experience in an administrative support role is
• Ability to successfully pass a criminal background
• Ability to prioritize multiple projects in a fast-paced
• Accuracy, organization, and attention to detail are required to coordinate all aspects of
• Excellent communication skills to coordinate with other departments involved in
• Good clerical skills, computer, and data entry skills are Experience with MS Office Suite required.
• Prior experience with com (SFDC) is preferred.

• Must maintain regular and reliable attendance to the satisfaction of
• Must be able to operate a computer and other position related
• Must be able to clearly and confidentially communicate with TruWest employees, customers, and other
• Must adhere to TruWest Values at all

• Must be able to remain in a stationary position 50% of the
• Must be able to visually read written and digital
• Must be able to type files and other

Singlewire Software, based in Madison, Wisconsin, is dedicated to shaping a future where every organization can protect its people with confidence. We deliver innovative solutions, including InformaCast critical communication and incident management software, the InformaCast Wearable Alert Badge, and Visitor Aware visitor and safety management software.

Our technology helps organizations instantly reach the right people, coordinate responses, and manage critical events - empowering schools, healthcare systems, manufacturers, enterprises, and public organizations to create safer environments.

Just as important as what we build is how we work. We're a collaborative, supportive team that cares deeply about our mission, our customers, and each other.

An exciting opportunity is available for a Software Order Fulfillment and Customer Service Specialist to join the Singlewire team. This position will be part of Singlewire's sales operations team. If you are passionate about working with others and enjoy working in a fast-paced environment - this might be the position for you!

What You'll Do

The Order Fulfillment & Customer Service Specialist is responsible for processing and fulfilling all sales orders while providing the highest level of customer service and sales support to our customers and partners. Our ideal candidate will exhibit people skills and extreme attention to detail, is a team player and a problem solver with critical thinking skills.

Your responsibilities may include:

• 
  
• Responsible for processing orders. With attention to detail, a sense of urgency, and critical thinking to fulfill the complex orders we receive into our system.
  
• Work with Sales or others to obtain necessary documentation required for each order.
  
• Review contracts, verify data and order paperwork for completeness and accuracy.
  
• Communicate with our customers and partners and assist in the support requests related to licensing upgrades, reallocations, and provisioning.
  
• Maintain/Update customer information and files as needed. (Addresses, Tax Documents, etc.)
  
• This individual will be trained on multiple responsibilities. As our business needs change, they will be flexible, shifting their time between job responsibilities/functions.
  

No travel is expected for this role.

Required Qualifications:

• 
  
• Associate degree or other equivalent experience in areas relating to order fulfillment, customer service or data entry required
  
• 2+ years of customer service experience
  
• Experience with computer programs including MS Office
  

Preferred Qualifications:

• 
  
• Experience with Salesforce or other CRMs
  
• Extreme attention to detail. Excellent research and problem-solving skills.
  
• Excellent verbal and written communication skills.
  
• Disciplined, self-motivated, organized, and reliable.
  
• Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build strong working relationships with customers as well as peers at all levels.
  
• Ability to prioritize tasks, think on your feet and be able to work around uses that may arise, to effectively optimize productivity.
  
• Ability to work in a team environment and adapt to changing workload and circumstances effectively; able to respond to new information quickly.
  
• Excellent math ability, with good analytical skills.
  
• Stellar work ethic and attitude.
  

At Singlewire, we believe what we do truly matters. We're passionate about protecting people and helping organizations respond when it counts. We're a team of collaborators who support each other, work hard toward shared goals, and celebrate successes together.

Singlewire Software LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, veteran status, disability status, or other protected characteristics.

The Remote Sales Representative, Urology will work closely with the Remote Sales and Urology Management Teams to meet goals and objectives by covering all sales functions in an assigned territory: forecasts, solicits, secures, and enters sales orders from potential and existing customers. This position will be responsible for selling the complete line of RUSCH Brand Urology products (Coated and Uncoated Intermittent Catheters, Tiemann Catheters, Foleys, Collection Bags, etc.) to Distributors, Providers, Hospitals and Homecare Agencies.

Develop and maintain an in-depth profile of each account to include customer preferences, competitive products and field intelligence, market activity, important contact/decision makers, customer feedback, and attendees in-serviced. Planning effectively to maximize time in the field when indicated. Leverage existing customer relationships and create additional opportunities by building, developing, and maintaining new customer relationships. Generate sales in a territory by designing selling strategies based on territory/segment characteristics. Manage entire sales cycle to include qualification of leads, needs/opportunity assessment, request for proposal (RFP), close of sale and all post-sales support. Professionally communicate (verbally and written) with customers while providing accurate and timely processing of their purchase orders; order status and tracking updates; as well as providing required order related documents (order confirmations; shipping notifications; and or invoices). Educate customers on products, procedures, and industry trends through use of our clinical education program. The incumbent will learn and use business analytic tools and territory knowledge to conduct strategic territory management business plans. Demonstrate a high level of proficiency with TFX continuous education program through competency assessment and competitive offerings utilizing the technology tools that are available. Responsible for purchase order processing, including necessary steps to identify customer accounts; verify credit status; pricing, and inventory levels. Estimates date of delivery to customer, based on knowledge of production and delivery schedules Overcomes technical and business objections of prospective customers. Enters new customer data and other sales data for customers into computer database. Consistently update customer database ( ) and communicate those updates to Sales Training Manager. Handle inbound and outbound calls, emails related to the product ordering process. Occasional travel to attend trade shows or field visit with customers. Maintain Teleflex and its Anesthesia & Emergency Medicine product competencies. Exhibit understanding of Teleflex Anesthesia and Emergency Medicine Competition in the market segments.

Adhere to and ensure the compliance of Teleflex's Code of Ethics, all Company policies, rules, procedures, and housekeeping standards.

Bachelor's degree (BA/BS) from four-year college or university with emphasis in Science/ Business desired; or equivalent combination of education and experience. Three (3) years remote sales or related experience and/or training; or equivalent combination of education and experience. Experience using value selling or target account selling methodology preferred. Prior skills and/or core competencies for this position include: o Sales quota achievement o Embodies core values o Strategic planning / selling skills / territory administration o Medical industry knowledge / acumen / competitor knowledge

Intermediate level of computer skills when dealing with the use of CRM systems ( ). Advanced level of proficiency with computer skills (MS Office, Word, Excel and PowerPoint). Strong telephone communications skills with strong closing skills. Ability to effectively communicate both verbally and through writing with a variety of call points with the pre-hospital and acute care hospital market. Ability to deal with various customer types and overcomes technical and business objections of prospective customers. Clinically knowledgeable with a strong history of utilizing basic A&P and clinical resources as a major part of driving a sale forward. Demonstrated knowledge of medical device industry. Exceptional verbal, written and organizational and presentation skills. Ability to work effectively with teams, work in a dynamic environment and quickly adapt to new corporate objectives. Ability to handle multi-task in fast paced environment without direct supervision. Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Strong analytical skills and a sound business acumen. Full clean driving license.

TRAVEL REQUIRED: 10-15 %

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Performs administrative, clerical, and data entry duties to support sales operations. Individual must be able to perform the essential duties with or without reasonable accommodation. Contribute to the efficient and effective operation of their team or department in order to meet MRC Global objectives. Establish and maintain relevant files and process incoming and outgoing mail. Answer incoming calls from customers and internal contacts, take messages, and follow up as appropriate. Perform efficient and accurate data entry using MRC Global-specific software: may include purchase orders, sales orders, expediting, sales quotes, buyouts, and/or direct shipments with vendor verification. Confirm accuracy of purchases with vendors, including shipping, billing, and customer support. Assist with ongoing competitive analysis to include the preparation of reports or other materials. Assist with general office duties and related tasks, i.e., travel arrangements, expense reporting, copying, filing, and office supply orders. Establish excellent rapport with management, corporate employees, branch employees, vendors, and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills. Take reasonable care for the safety and health of yourself and others. Report workplace hazards, injuries, or illnesses immediately. Perform other duties or projects as assigned.

Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. High school diploma or GED (General Education Degree). Two years' experience working in a business office. Experience or the ability to learn purchasing systems, RAZOR and other MRC Global specific software. Ability to maintain strict confidentiality (specifically regarding department, contracts and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team. Demonstrated proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook. Ability to work scheduled and unscheduled overtime.

Must have the ability to provide documentation verifying legal work status. Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries. Ability to understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines.

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth.

MRC Global offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At MRC Global, we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.