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HVAC Maintenance Sales Executive

Commercial & Industrial Facilities

Location: King and Pierce Counties

Company: Holmberg Mechanical

Reports To: Service Director / Sales Manager

Position Overview

We are seeking a Commercial HVAC Maintenance Sales Executive to grow our preventive maintenance agreement (PMA) portfolio within targeted vertical markets. This is an activity-driven, field-based sales role focused on prospecting, relationship development, system surveys, and consultative solution selling—not order taking.

This role is best suited for a self-directed professional who understands that consistent activity drives predictable results and who is comfortable with disciplined prospecting and cold outreach.

Core Responsibilities

• Prospecting & Pipeline Development (Non-Negotiable)
• The successful candidate will consistently execute the following weekly prospecting absolutes:
• Develop and maintain a call list of at least 100 suspects within a defined vertical market
• Appropriate titles may include:
• Facility Manager
• Director of Facilities
• General Manager
• Owner
• Operations Manager
• Executive Director
• President
• Chief Operating Officer
• Conduct outbound cold calls and outreach to targeted suspects
• Set a minimum of:
• 6 first appointments per week
• Average 2 of those appointments qualified to move forward to the next sales stage (system survey)
• Sales Process Execution
• Follow a structured, repeatable sales process:
• Targeting & Prospecting
• First Appointment (Discovery)
• System Survey / Site Walk
• Solution Development
• Proposal Presentation
• Close & Handoff to Operations
• Conduct on-site mechanical system surveys
• Identify client objectives related to:
• Reliability
• Risk reduction
• Budget predictability
• Asset life extension
• Comfort and compliance
• Develop and present preventive maintenance solutions aligned with client goals
• Account Development
• Build long-term relationships with facility stakeholders
• Maintain accurate CRM records including:
• Call activity
• Appointments set
• Survey status
• Proposal stage
• Transition sold agreements smoothly to operations and service teams
• Identify upsell and cross-sell opportunities over time

Performance Expectations

• This role is measured on activity, conversion, and results, including:
• Consistent execution of weekly prospecting standards
• First appointment volume and quality
• Survey conversion rate
• Maintenance agreement revenue growth
• CRM accuracy and pipeline health

Ideal Candidate Profile

• 5+ years of B2B sales experience (HVAC, mechanical, facilities, or technical services preferred)
• Comfortable with cold calling and outbound prospecting
• Organized, disciplined, and process-driven
• Able to communicate confidently with technical and non-technical stakeholders
• Experience selling recurring services or long-term agreements is a strong plus
• Self-motivated with a strong work ethic and accountability mindset

What We Offer

• Competitive base salary plus sales incentives
• Clear expectations and a defined sales process
• Strong operational support from service, engineering, and management
• Long-term growth opportunity in a stable, essential industry
• Vehicle / allowance, phone, laptop, and CRM tools

Who Should Not Apply

This role is not a fit for candidates who:

• Rely primarily on inbound leads
• Are uncomfortable with structured prospecting activity
• Prefer transactional or short-cycle sales only
• Require heavy supervision to stay on task

How to Apply

• Submit your resume and a brief cover letter explaining:
• Your experience with outbound prospecting
• Your approach to building a pipeline from scratch
• Why activity-based selling resonates with you

We offer a competitive base salary plus a performance-based commission structure designed to reward disciplined prospecting and profitable growth.

Our incentive program includes:

• Commission on new maintenance agreements
• Commission on profitable project sales
• Renewal incentives on retained accounts
• Annual performance bonus opportunities
• Unlimited earning potential for high performers

*Top performers in this role can earn $140,000–$190,000+ annually.

*Base pay is $60,000 to $70,000.

Our unique compensation package will be discussed during an in-person interview with viable candidates.

This position is designed for a self-motivated sales professional who thrives in an activity-driven environment and understands that consistent prospecting drives predictable income.

For more information about us, please visit Mechanical is an Equal Opportunity Employer, offering qualified applicants consideration for employment without regard to race, color, religion, sex, physical or mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status.

**DIRECT APPLICANTS ONLY; WILL NOT RESPOND TO RECRUITING FIRMS**

Job Title: Account Manager (Client Services Lead)

Department: Business Development

Reports To: Global Vice President, BD

Environment: Drug Free Workplace

HQ Office: Houston, TX 77046

Location: Remote, requires Travels

Position Summary:

The Account Manager, also known as Client Services Lead (CSL), will primarily focus on strengthening and deepening client relationships and overall account health, ensuring clients receive value from the services provided. Account Managers will be responsible for up-selling and cross-selling of additional service lines that align to both client and Revenew objectives.

Ideal CSL Candidate Profile:

• Seasoned Account Manager with 10+ years of consultative selling at a national/enterprise level
• Current resident of the Houston area with willingness to travel (20-30%)
• A driven sales professional with consultative approach to managing complex client relationships
• Proven track record of meeting and exceeding quotas
• Preference will be given to candidates with an existing rolodex of contacts/relationships at prospective client companies
• Ideal prospective clients are those with $3B+ in annual revenue in Pharma, Automotive, Chemical, Mining, and/or Industrial Manufacturing industries

Essential Duties and Responsibilities:

Client Relationship Management:

• Act as the primary point of contact for clients
• Foster strong relationships at multiple levels within the organization
• Develop relationships with all identified buyer personas in key departments
• Ensure clients are satisfied and address any concerns or feedback
• Address operational concerns - audits taking too long, lack of communication from planner or auditor, etc.
• Address client concerns – known items, giving away issues without fair compensation, etc.
• Monitors and communicates/presents overall audit/project progress, findings, program metrics, and corrective actions to clients (quarterly, but at least annually)
• Creates and develops account delivery plans, i.e. audit/project plans (at least annually)
• Assist operations with client roadblocks (e.g. delayed kick-offs, settlements, timely response to data and system access requests)
• Conduct regular check-ins and strategic discussions to understand evolving client needs (executive summary meetings)
• Responsible for gathering data and compiling presentations for client engagement meetings (including specified portions of status calls) while also leading and guiding these discussions
• Maintain regular onsite presence at clients’ offices (i.e. quarterly visits)
• Assist Operations with escalating disputes to client sponsor when necessary
• Hosting and cultivating client relationships through high-level engagements, such as meals, charitable sponsorships, golf outings, concerts, and sporting events

Account Strategy & Growth:

• Develop strategic account plans that meet both client objectives and our revenue targets
• Work to expand scope of existing services (e.g. larger number of CC audits, expand SPR to cover international locations, etc.)
• Meet annual account growth targets established during annual planning cycles
• Identify and propose additional services that align with the client's and Revenew’s goals
• Monitor market trends to identify opportunities for growth

Contract & Financial Oversight:

• Handle contract renewals, negotiations, and pricing discussions (with client and internally)
• Ensure accounts are profitable, managing forecasted revenue
• Address any billing issues, invoicing and ensure timely payment

Other

• Facilitate regular collaboration with operations teams (PI, SPR, STR, Severance Tax, CC) to continually assess emerging opportunities and address ongoing challenges
• Responsible for status reports, executive summary materials, RFPs, presentations, etc.
• Perform CRM, marketing, social media and internal reporting duties, as assigned
• Leverage client relationship to get peer leads/referrals for the BD Hunters

Qualifications:

Education/Experience:

• Bachelor’s degree in Business Administration, Sales, or relevant field
• At least 10 years of experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role
• Demonstrated ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-Level sponsors
• Strong business acumen with a consultative approach to managing complex client relationships
• Proven track record of meeting and exceeding quotas and receiving positive customer feedback
• Adept at handling multiple account management projects simultaneously, while maintaining sharp attention to detail
• Proficient with common CRM software, such as HubSpot, ZoomInfo, LI Sales Navigator etc.

Language Ability:

Dynamic personality with exceptional communication, negotiation, and presentation skills while being an active listener.

Computer Skills:

Strong working knowledge of computers, Microsoft Office Suite, and applicable CRM tools.

Traveling Demands:

Travel is required and will depend on the geographical location of assigned clients. An average of 20-40% of time may be spent traveling to visit clients to perform the above-described roles and responsibilities. Company will reimburse for business-related travels as described in Revenew’s Travel and Business Expense Guidelines.

Compensation:

Competitive base salary commensurate with experience and incentive bonus program, which is based on individual performance.

Pre-engagement requirements:

Revenew International is a Drug Free workplace. All employees and contractors are required to successfully complete background checks and drug tests as part of the pre-employment screening process and prior to starting work for the Company.

E-Verify:

Revenew participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work in the U.S., Revenew is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Company Description:

Revenew International is a professional services consulting firm specializing in five complementary services – Contract Compliance Reviews, Supplier Payment Reviews, Sales Tax Recovery, Severance Tax Consulting, and Performance Improvement engagements. Headquartered in Houston, TX, the company offers its services across North America. In its 26-year history, Revenew has successfully performed thousands of engagements throughout the U.S., generating more than two billion dollars ($2B) in revenue, cost recovery, and cost reduction benefits for our clients.

Full-time | Field-based

 Reports to: Sales Director

Expected OTE: $130,000-$150,000

We are a leading provider of custom sauna and steam room solutions, delivering high-quality wellness environments for residential, commercial, and showroom clients. With a focus on craftsmanship, technical expertise, and customer experience, we partner with homeowners, designers, builders, and commercial stakeholders to design and deliver tailored wellness systems.

The Sales Executive is responsible for managing the full sales lifecycle for sauna and steam room projects. This role involves consultative selling, territory development, proposal management, and long-term relationship building. The Sales Executive plays a key role in driving revenue growth by identifying opportunities, guiding clients through product and system selection, and supporting projects from initial inquiry through post-sale follow-up.

Territory and travel requirements vary by assignment and business needs.

KPIs are plan-based and may include:

●     Revenue targets

●     Channel development (residential, commercial, builder, or showroom)

●     Pipeline growth and conversion

●     Customer retention and referral generation

●     Manage sales opportunities for small, medium, and large sauna and steam room projects.

●     Prospect and develop new business relationships through canvassing, networking, referrals, and inbound leads.

●     Build and maintain relationships with homeowners, architects, designers, contractors, developers, and commercial decision-makers.

●     Identify upcoming construction and renovation opportunities by monitoring permits, plans, and market activity.

●     Read and interpret blueprints, building plans, and RFPs; develop scopes of work and professional proposals.

●     Prepare accurate quotes for equipment, materials, systems, and related services.

●     Coordinate internally to support product delivery, installation, and project timelines.

●     Support customer onboarding, training, and post-installation follow-up to ensure satisfaction.

●     Promote preventative maintenance agreements, service plans, and referral opportunities.

●     Maintain accurate CRM records, including activity tracking, pipeline management, forecasting, and commission documentation.

●     Attend industry events, trade shows, and networking opportunities to strengthen brand awareness and sales pipeline.

●     Represent the company professionally in showrooms, on job sites, and during client meetings.

●     3–5+ years of sales experience in home improvement, construction-related products, wellness, or technical systems; luxury or consultative sales experience preferred.

●     Proven ability to meet or exceed sales targets in long-cycle, multi-stakeholder sales environments.

●     Ability to read architectural drawings and understand construction terminology (training available).

●     Strong presentation, proposal development, and negotiation skills.

●     Excellent verbal and written communication skills with a professional, client-focused demeanor.

●     Comfortable working independently across a defined territory.

●     Proficiency with CRM platforms (HubSpot or similar), MS Office, and Google Workspace.

●     Valid driver’s license and willingness to travel as required.

●     Bilingual capabilities are a plus.

●     Strong organizational skills, attention to detail, and follow-through.

●     Tech-savvy with the ability to learn product and system specifications.

●     Daily or weekly activity reporting using company communication and CRM tools.

●     Business casual dress appropriate for client meetings, showrooms, and job sites.

Compensation structure varies by plan and may include:

●     Base salary plus commission

●     Performance-based incentives

●     Health insurance, paid time off, and wellness benefits

●     Mileage reimbursement or company vehicle options

●     Career growth opportunities within sales leadership or specialized channel

Compensation & Benefits

●     Base: $50,000

●     Quota: $1,000,000 attributable revenue

●     Commission: 5% on deals ≥50% GM (max $10,000 per deal)

o      Margin kicker: +0.10% for each 1% above 50% (e.g., 60% GM = 6% total)

o      Reduced rate: 3% at 45%–49.99% GM; no commission under 45% unless pre-approved

●     Quota Bonus: $15,000

●     Earnings at quota (est., excl. base): $115k @50% GM | $120k @55% | $125k @60%

●     Total comp incl. base: typically ~$130k–$140k

●     Benefits: Medical, PTO, team performance bonuses; company car use or mileage reimbursement

Client Engagement Coordinator

Client Engagement Operations & Sales Support (Onshore)

We are seeking a detail-oriented and proactive Client Engagement Coordinator to support client engagement operations, lead management, and sales execution. This role works closely with Client Partners and cross-functional teams to help track leads, maintain pipeline visibility, and ensure follow-through across client engagement activities.

This position is ideal for someone early to mid-career who is looking to grow in sales operations, client engagement, or consulting operations, and who thrives in an organized, execution-focused role.

This is an onshore, Chicago-based role reporting to the VP of Client Engagement, with a hybrid work model out of our Westmont, IL office. Client Engagement Manager Onsho…

Core Role Purpose

Support Client Engagement operations by coordinating leads, maintaining CRM accuracy, and assisting Client Partners with pipeline tracking and follow-ups.

Help ensure consistency, organization, and visibility across sales and client engagement activities.

Reduce administrative and operational burden on Client Partners so they can focus on client relationships and revenue growth.

Key Responsibilities

Lead Coordination & Pipeline Support

• Assist in managing incoming leads from various sources (marketing, partners, referrals, events, etc.).
• Support lead assignment, tracking, and status updates within Salesforce and HubSpot.
• Work with Client Partners to:
• Track follow-ups and next steps
• Monitor pipeline movement and aging
• Ensure activities and notes are properly logged
• Help maintain accurate CRM data to support reporting and forecasting.

Sales Operations & Reporting Support

• Assist with preparation of pipeline reports, dashboards, and scorecards.
• Support weekly and monthly pipeline review processes.
• Help identify gaps in follow-up, data quality, or process adherence.
• Provide administrative and analytical support to sales and engagement leadership.

SOW & Renewal Coordination (Support Role)

• Assist with the preparation and tracking of Statements of Work (SOWs).
• Help monitor renewal timelines and flag upcoming renewals.
• Coordinate documentation and approvals with Sales, Finance, Legal, and Delivery teams.

Pre-Sales & Proposal Support

• Support proposal development, pricing inputs, and deal coordination.
• Help gather inputs from internal teams and ensure timely submissions.
• Assist with staffing models and deal documentation.

RFP / RFI / RFQ Support

• Assist in coordinating RFP, RFI, and RFQ responses.
• Track deadlines, inputs, and submission requirements.
• Help ensure responses are complete and submitted on time.

Salesforce Hygiene & Process Support

• Support Salesforce data hygiene by:
• Updating lead and opportunity records
• Logging activities and notes
• Assisting with forecast updates
• Help maintain standard sales and engagement processes.
• Identify process gaps or inefficiencies and escalate opportunities for improvement.

Cross-Functional Coordination

• Act as a coordination point between Client Partners and internal teams including:
• Delivery & Practice Leaders
• Finance, Legal, Talent, and Operations
• Help ensure information flows smoothly across teams during sales and engagement cycles.

Required Qualifications

• 2-5 years of experience in sales operations, client engagement, account coordination, or a related role
• Experience working with CRM tools (Salesforce preferred)
• Strong organizational skills and attention to detail
• Comfortable working with data, tracking tasks, and managing follow-ups
• Strong written and verbal communication skills
• Interest in growing a career in client engagement, sales operations, or consulting
• Background or exposure to IT consulting, technology services, or B2B environments is a plus
• Local to Chicago, IL with ability to work hybrid from the Westmont office

Benefits

• 100% free medical insurance, including dental and vision
• 50% contribution for dependents
• 401K Option
• Paid holidays, Sick leaves, Accrued holidays etc.

Woundtech is seeking a highly motivated, experienced and results driven sales professional to join the Woundtech team as a Client Success Representative for our Palm Beach, St. Lucie, Martin markets. In this role, you will play a crucial role in providing exceptional customer service and support to Woundtech’s clients who refer patients to us for in-home, provider driven wound care services. Our referral partners include MSOs/IPAs, PCPs, Hospital Discharge Planners and Case Managers, Skilled Nursing Facilities, Home Health Companies, and Assisted Living Facilities.

As part of our close-knit team, we value strong team-focused players who excel in collaboration, transparency, resiliency, adaptability, tenacity, strong internal motivation, and a positive approach to problem solving.

• Responsible for educating IPA, MSO and other referral sources about Woundtech’s services and value, as well as assisting them on how to make referrals
• Efficiently utilize Salesforce CRM and Geopointe routing before and after each call to maximize your effectiveness and help you more effectively understand which activities lead to results. Document and update client information accurately and in a timely manner in CRM (Salesforce) ensuring data integrity and confidentiality.
• Develop and maintain a deep understanding of Woundtech’s wound care offerings, becoming a subject matter expert
• Utilize effective communication and exceptional sales skills to build strong relationships with clients and ensure their needs are met in a timely and professional manner.
• Collaborate with internal Patient Care Coordination teams to coordinate referrals and ensure the smooth delivery of wound care to clients.
• Develop and maintain relationships with providers connected with MSOs (Managed Service Organizations), IPAs (Independent Practice Associations), and healthcare delivery organizations in the Market such as hospital systems
• Demonstrate a commitment to increasing access to care for wound care patients, advocating for their needs and actively promoting our services.
• Proactively identify opportunities to improve client satisfaction and contribute ideas to enhance the overall customer experience.
• Stay updated on industry trends, regulations, and best practices related to wound care and in-home care delivery
• Be confident, polished, and professional in all interactions, driven to succeed, and able to navigate the complex healthcare landscape in the market.

Requirements-

• Bachelor’s or AA degree preferred
• Strong preference for candidates with sales or provider relations experience within a MSO, IPA, Health Plan or other managed care focused entity
• Will also consider candidates a referral driven healthcare services organization, calling on MSO and IPA clients.
• Demonstrated high drive, energy, and passion for follow up, an uncompromising focus on providing exceptional care and customer service.
• Excellent sales, communication, presentation, and interpersonal skills, with the ability to effectively communicate value-based information to health professionals including physicians and health care business professionals.
• Strong organizational and time management abilities, able to handle multiple tasks and prioritize effectively.
• Recognized as a leader on a team, ability to motivate peers to success with your positive energy and proven approaches—a true team player.
• Demonstrated proficiency in using CRM, computer systems and software applications relevant to the role, including Salesforce.
• Familiarity with providers, MSOs, IPAs, and other healthcare organizations in the Market.
• Commitment to increasing access to care for wound care patients and improving healthcare outcomes.
• Confidence, polish, and professionalism in all interactions.
• Flexibility to adapt to changing priorities and a fast-paced work environment.

Benefits:

• You will participate in a comprehensive incentive program that recognizes the impact of net referrals and starts of care on overall organizational success.
• Unlock tiered performance bonuses for consistently meeting or exceeding targets.
• Benefit from a supportive environment that recognizes and rewards a commitment to continuous improvement in sales and client success.
• Competitive salary and benefits package.
• Opportunities for professional development and advancement.
• Collaborative and supportive work environment.

If you are a driven, results-oriented sales professional with a strong desire to make a difference in the lives of wound care patients and the payers and providers that support them, we encourage you to apply. Your expertise will be highly valued as we strive to provide exceptional care and support to our clients. Join the Woundtech team and be part of our mission to increase access to care for complex wound care patients!

Woundtech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Title: Field Reimbursement Manager (FRM) – Remote with Territory Travel

Location: Remote – depends on candidate's location

Travel: Up to 80% (4 days/week) via automobile or air

Position Overview

We are seeking a Field Reimbursement Manager (FRM) to support access and reimbursement services for a specialty pharmaceutical product. In this client-facing, remote-based role, you will work directly with physician offices and manufacturer partners to resolve reimbursement challenges and deliver critical education on payer landscapes and available support services. The FRM acts as a trusted advisor and key liaison between healthcare providers, specialty pharmacies, and internal patient support services. This is a high-visibility, fast-paced role that demands a strong understanding of medical reimbursement, Medicare and commercial payers, and buy-and-bill or specialty pharmacy distribution models.

Key Responsibilities

• Field & Virtual Education (35%) - Deliver on-site or virtual training and education to healthcare providers and staff on reimbursement processes, including lunch-and-learns and scheduled presentations. Log all activity in CRM daily.
• Benefit & Access Education (25%) - Educate providers on benefit verification, prior authorization, payer trends, and support center services. Document and report all interactions as required by the client.
• Reimbursement Support (20%) - Assist offices with claims, billing and coding, appeals, medical benefit interpretation, and co-pay or patient assistance programs. Coordinate closely with case managers for resolution.
• Territory Management (10%) - Manage a schedule of outbound calls, appointment setting, and in-office follow-ups. Collaborate with manufacturer field teams to ensure seamless communication and data sharing.
• Program Performance Monitoring (10%) - Track territory metrics in CRM, analyze trends, and contribute to quarterly reporting and customer satisfaction feedback as needed.

Qualifications:

• Bachelor’s degree or equivalent experience
• 8+ years in healthcare reimbursement (Buy & Bill, Specialty Pharmacy)
• Knowledge of Medicare & commercial insurance
• Strong communication, customer service, and organizational skills
• Proficient with PowerPoint, CRM systems, and virtual meeting tools
• Valid driver’s license; must be able to travel up to 80%

Preferred Qualifications:

• Field reimbursement or specialty pharmacy experience
• Account management or pharmaceutical industry experience

Working Conditions:

• Remote/Work-from-Home (must reside within the assigned territory)
• Travel required up to 80% (valid driver’s license and clean MVR required)

Benefit offerings available for our associates include:

• Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan
• Flexibility to choose the type of coverage that meets individual needs
• Eligibility for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

About

is the premier career networking resource for the Pharmaceutical, Biotechnology, and Medical Device industries. We are looking for a highly organized Sales & Event Operations Coordinator to provide critical administrative support to our sales team and manage the logistical "heavy lifting" for our industry-leading career fairs and events.

The Role

This is a high-impact administrative role designed for a detail-oriented professional who loves organization. You will not be responsible for making sales; instead, you will be the backbone of the department—ensuring that once a sale is made, the client is onboarded perfectly and the event logistics are executed flawlessly.

Key Responsibilities

Event & Logistics Support:

• Vendor Management: Coordinate with venues and vendors for catering & decorating.
• Exhibitor Onboarding: Send "Welcome" kits to registered companies, collect their logos/bios, and ensure they have everything they need for event day.
• Onsite Support: Serve as the "Command Center" during live events—managing check-ins, distributing badges, and assisting exhibitors with booth setup.
• Materials Management: Maintain and organize event supplies, marketing collateral, and shipping logistics for regional shows.

Sales & Administrative Operations:

• Contract Administration: Prepare and send out sales agreements and invoices following client commitments.
• CRM Maintenance: Keep our client database (CRM) up to date, ensuring all contact information and deal statuses are accurate.
• Reporting: Generate weekly reports for management on event registration numbers and sales pipeline progress.
• Lead Management: Organically route incoming inquiries to the sales team and manage the general info@ email account.

Qualifications

• Organization: You have a "black belt" in multitasking and never let a deadline slip through the cracks.
• Experience: 2+ years in an administrative, office management, or coordinator role.
• Communication: Professional and polished; you will be interacting with HR leaders from some of the world’s largest pharma companies.
• Software Skills: Proficiency in Microsoft Office (Excel is a must), CRM platforms, and ideally some familiarity with event software like Eventbrite or Cvent.
• Location: Must be able to work onsite daily at our Piscataway, NJ office.

Why ?

• Stable, Fast-Paced Environment: A professional office setting within the heart of the New Jersey life sciences corridor.
• Impact: You’ll see the direct results of your work as thousands of professionals find jobs through the events you help build.
• Team Focus: You are the essential partner to our sales and leadership teams.

$40K Salary

Executive Assistant to CEO & COO (Naperville, In-Person)

Full-Time | Monday–Friday

SNT Biotech is a growing healthcare technology and diagnostics company focused on preventive screening solutions that help health plans and healthcare organizations close gaps in care.

We are seeking a highly polished, proactive, and exceptionally organized Executive Assistant to support our CEO and COO in our Naperville office.

This role is ideal for someone who has experience supporting senior executives in a fast-paced environment and who takes pride in keeping priorities organized, communications moving, and important follow-ups from falling through the cracks.

This is not a purely administrative role. In addition to executive support, this person will help coordinate business follow-up, organize leads and communications, and bring structure to a busy and growing organization.

This is an in-person role. Candidates must be able to commute to Naperville, Illinois Monday through Friday.

Key Responsibilities

Executive Support

• Manage complex calendars for the CEO and COO

• Coordinate internal and external meetings across multiple priorities

• Monitor high-volume inboxes and flag priority items

• Prepare daily and weekly priority lists to support executive focus

• Coordinate travel arrangements and meeting logistics

Communication and Follow-Up

• Draft polished professional emails and meeting follow-ups

• Track action items and ensure next steps are completed

• Maintain organized notes and summaries from meetings

• Support preparation of presentations and key documents

Business and Client Coordination

• Organize conference leads and follow-up activity

• Coordinate outreach and meeting scheduling with prospective clients

• Maintain CRM updates (Salesforce or similar systems)

• Assist with proposal preparation and follow-up materials

• Help leadership stay organized around active opportunities and conversations

Administrative Organization

• Maintain organized digital files and trackers

• Help create structure around recurring administrative and business tasks

• Support day-to-day coordination that keeps leadership operating efficiently

Qualifications

• 5+ years of experience supporting senior executives (CEO, COO, founder, or other C-suite leaders)

• Excellent written and verbal communication skills

• Strong organizational skills and attention to detail

• Ability to manage multiple priorities in a fast-moving environment

• High level of professionalism and discretion

• Comfortable using Google Workspace, Microsoft Office, LinkedIn, and CRM systems such as Salesforce

• Confident interacting with clients, partners, and senior stakeholders

• Must be able to work on-site in Naperville Monday through Friday

Preferred Experience

• Experience supporting executives in a founder-led or growing company

• Experience helping organize client follow-up or sales coordination

• Familiarity with CRM systems and conference lead follow-up

• Experience working in healthcare, diagnostics, or other fast-paced industries

Compensation and Benefits

Salary range: $65,000 – $80,000 depending on experience

Benefits include

• Health insurance

• 401(k)

• Paid time off

Why This Role Matters

This role plays an important part in helping leadership stay organized, responsive, and focused as the company continues to grow. The right person will become a trusted partner in keeping communication, priorities, and follow-ups moving across the business.

How to Apply

Please submit your resume along with a short paragraph explaining why you would be a strong fit for this role. Candidates must be able to work on-site in Naperville, Illinois.

Associate Director of Member Engagement & Enablement

Associate Director of Member Engagement Enablement

1) deeply understand our members

2) set our member engagement and experience strategy, including the measures of performance that drive value, both enterprise-wide and for key strategic initiatives

3) provide the support, guidance and insights to help the business achieve those levels of performance;

4) partner with enterprise technology to build and manage the next generation of member engagement capabilities and infrastructure; and

5) operationalize our member engagement programs by coordinating across clinical, service, analytics, marketing, enterprise technology to deliver seamless member engagement interventions that produce measurable impacts and resonate in the market.

Reporting to the Vice President of Member Engagement, Experience, and Advocacy, the Director of Member Engagement Enablement is responsible for supporting the team’s charter by delivering on the 4th pillar. This person will partner deeply with enterprise technology to help scope, design and build the next generation of our consumer engagement infrastructure, leveraging the insights and needs of the entire MEEA team – especially member engagement programs and consumer research and performance measurement – as well as those of the broader organization to helps us advance our core member engagement-driven strategic imperatives, which includes member navigation.

Key responsibilities include:

• Lead the consumer experience and engagement ‘enablement’ strategic portfolio project work project:
• Be the day-to-day business lead for the staged build of our core member engagement operational data platform
• E.g. ensure the phasing aligns with our strategic business needs and use cases, aware of interdependencies with other projects, vendors and partners in their own phases of development
• E.g. ensure all business use cases and needs across the organization are understood, represented and included for prioritization and then explaining the business rationale behind prioritization decisions to all stakeholders
• Be the day-to-day business lead for our email/SMS
• Design and advance future consumer engagement enablement strategic projects
• In support of our current and developing member engagement programs, and in partnership with the Associate Director of Member Engagement Programs, lead the work to ensure seamless data flow and integration across various engagement platforms including but not limited to CRM, omni-channel communication orchestration engines, and analytics platforms.
• Evaluate and consider emerging tools such as (AI, personalization engines, CRM/CMS innovations) for relevance and scalability
• For example, partner with the Associate Director of Member Engagement Programs and colleagues in Performance Measurement and Improvement (PMI) and Health and Medical Management to evaluate new machine learning and CenAI algorithms/tools that identify key points on members’ clinical journeys, the most impactful opportunities for navigation/guidance/intervention and how to prioritize across multiple clinical pathways when a member has multiple conditions, as well as factoring in other key interactions with BCBSMA to maximize relevance, strengthen our relationship with the member and increase the impact of engagement.
• Champion and prioritize AI, automation and self-service functions across all relevant domains and purviews above.

Qualifications:

• Bachelor’s degree required
• Minimum 10 years of experience in health-related technology roles, with a strong preference for health plan experience and the deep understanding of health plan core technologies, data structures, formats and uses (for BCBSMA this means working knowledge and/or use of: DAL/CAR, RTMS, EDI, EAH, MSST and Data warehouse
• Preferred areas of specialization include (but not limited to): consumer experience and/or digital and marketing technologies; health plan analytics and performance measurement (actuarial, consumer experience, provider performance)
• Deep understanding of the marketing, service and CX technology landscape, including CRM, and email/SMS tools, and customer data technologies.
• Familiarity with agile methodologies and experience embedding agile practices in business teams
• Experience with corporate strategy and portfolio processes
• Strong technical expertise and acumen, with a demonstrated ability to deliver business value through technology
• Proven track record of delivering business-focused results through cross-functional partnerships across a matrixed organization
• Ability to generate trust, influence, and build alliances with dependent stakeholders and business partners.
• Excellent leadership and staff management skills
• Experience communicating and visualizing complex and abstract concepts as well as story-tell to all levels/knowledge-levels in a way that resonates.

The Intake Specialist role works to support the Patient Assistance Program (PAP) through providing initial triaging of patient applications, including data entry and coordination of work through the appropriate channels as determined by established business rules.

Responsibilities:

•Completes the intake process of all applications into Customer Relationship Management System (CRM)

•Associates and tags all images to the patient, data enters all information including patient demographic information, physician information, drug information, and all relevant application data such as income information, household information and insurance information into the CRM

•Conducts initial assessment of application for missing information and completes missing information patient outreach process to obtain required data

•Completes initial assessment of simplified application

•Identify appropriate work flow based upon business rules

•Collaborate cross functionally to ensure processes are followed according to business rules and policies

•Ensure all patient cases are documented in the CRM in accordance with all business rules and policies

•Conduct renewal and year end recertification’s process as determined by the Patient Assistance Program

•Readily assists on special project within job scope to improve reimbursement optimization when requested by management

Manages incoming and outgoing mail

Qualifications:

•High school diploma or equivalent required. College or a 2-year Associate Degree is preferred

•A minimum of 1-3 years’ experience within an office or administrative setting

•Exposure to core insurance (Medical and Pharmacy Benefit) knowledge a plus

•Strong attention to detail and work independently with minimal direction

•High quality customer service skills

•Ability to express ideas clearly in both written and oral communications