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Digital Marketing Manager (Hybrid)

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Marketing Manager on our Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This position will develop, design, implement and optimize AMA Ed
Hub marketing plans and tactics to help achieve mission and business growth and
engagement objectives for AMA Ed Hub. Leverage analytics-driven insights to advance
plans in alignment with established business priorities and objectives. Increase
AMA Ed Hub personalization through segmentation, adherence to digital best
practices and utilization and optimization of email and platform automation. Collaborate
with cross-functional teams, including content, product, analytics and other
internal stakeholders, to develop personalized campaigns while enhancing campaign
performance, learners' engagement and audience growth.

RESPONSIBILITIES:

Manage and Implement Personalization Plans

• Develop and execute acquisition and retention marketing plans for AMA Ed Hub users, leveraging personalization as a key driver of increase audience relevance, conversion and retention.
• Develop data-driven audience segments to deliver personalized messaging across channels while building and maintaining automated nurture and retention flows to drive audience engagement.
• Work closely with analysts, editors, web developers, and others to ensure the accurate branding, editorial accuracy and technical integrity of all content in marketing efforts.
• Plan and manage the execution of personalized user journeys across website and email marketing channels through our Customer Data Platform and Customer Communications Management platform to achieve retention and engagement goals.
• Work with email team to plan and execute segmented email campaigns, drip and triggered ones, email testing plan to optimize results.
• Drive satisfaction and loyalty programs that turn one-time users into long-term advocates.

Design and Implement Digital Marketing Campaigns

• Build audience segments for targeted, personalized email campaigns and automated customer journeys.
• Integrate personalization tools and APIs (e.g., CDPs, CRM systems, or marketing automation platforms to deliver real-time experiences.
• Work with platform team to create scalable solutions to support the automation of personalization of user journeys across marketing channels
• Design and implement visually appealing, responsive, and user-friendly website interfaces using HTML, CSS, and JavaScript frameworks.
• Act as marketing liaison with selected internal and external education providers to ensure promotion of educational content to appropriate channels.
• Work with collaborators, vendors and subject matter experts to create high quality and impactful marketing assets to deploy across channels, including but not limited to online banner ads, ad hoc email, newsletters etc.

Analysis and Optimization

• Monitor and analyze performance using tools such as Google Analytics (GA), Google DataStudio, Tableau, identifying trends and actionable insights to improve campaign effectiveness.
• Use behavioral data, preferences, and triggers to create and optimize tailored customer experiences.
• Pull and synthesize data from multiple sources (including marketing automation platforms) to create comprehensive campaign performance reports for several stakeholders.
• Develop data-driven recommendations to optimize marketing channels (email, site, etc.) based on KPIs such as user engagement, conversions, CTR, and ROI.
• Conduct A/B testing and multivariate testing to identify and implement the most effective campaign components (e.g., messaging, creative, calls-to-action), and document results to inform future strategies.

Staff Management

• Lead, mentor, and provide management oversight for staff.
• Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
• Responsible for developing staff knowledge and skills to support career development.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's Degree required; concentration in Marketing, Data Analysis, or other analytical related field preferred.
2. 5+ years of experience with marketing automation platforms such as Marketo, Salesforce Marketing Cloud as well as ESP platforms, CMS and CRM systems are required.
3. Demonstrated experience with HTML, CSS, and JavaScript required.
4. Experience in people management preferred.
5. Strong analytical skills and proficiency in analytics tools (e.g., Google Analytics, Adobe Analytics, Google Tag Manager, Tableau, Power BI).
6. Strong technical and creative skills, especially with written communication.
7. Exceptional attention to detail and possess the ability to manage multiple initiatives simultaneously to enable effective internal and external relationships.
8. Ability to develop specific goals and plans to prioritize, organize, and accomplish work.
9. Strong organizational and time management skills.
10. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Job Title: Customer Success Manager

Location: US - Remote

OptymEdge is advancing global ophthalmology clinical trials through the Acuvera Suite-Certify, Capture, and Imaging-bringing digital transformation to visual function endpoints. To support this growth, we are seeking a Customer Success & Strategic Growth Manager to support and execute value realization, strengthen sponsor and CRO partnerships, and unlock long-term account expansion.

Primary Purpose

This client-facing role blends customer success, strategic account management, and commercial insight. You will partner with key global sponsors, oversee engagement across the customer lifecycle, and convert operational excellence into deeper, multi-service relationships. You will also contribute to the development of scalable CS frameworks that support OptymEdge's growth trajectory.

1. Strategic Account Leadership

* Serve as the primary point of contact for assigned strategic accounts

* Lead onboarding, adoption, and continuous value delivery across Certify, Capture, and Imaging modules

* Conduct structured governance meetings, QBRs, and planning sessions with client stakeholders

* Build multi-level, trust-based relationships anchored in scientific credibility and shared goals

* Identify risks early and drive cross-functional resolution to maintain delivery excellence

2. Growth & Expansion Opportunities

* Identify upsell, cross-sell, and multi-service expansion opportunities in partnership with Commercial and Business Development teams

* Contribute to the development of long-term partnership and account growth strategies

* Partner with Business Development on renewals, pricing input, and proposal development

* Track and report NRR, account health indicators, and expansion pipeline activity

3. Cross-Functional Partnership

* Collaborate with Delivery, Clinical, Product, Technology, and Marketing teams to ensure consistent execution

* Translate customer insights into actionable product and service improvement recommendations

* Contribute to value stories, case studies, and customer success narratives

* Serve as the internal voice of the customer to support alignment across teams

4. Operational Excellence & Scaling

* Contribute to the development and refinement of scalable CS processes, playbooks, and engagement frameworks

* Build and maintain account health models and standardized reporting dashboards

* Leverage CRM and analytics tools for forecasting, engagement tracking, and risk signaling

* Support knowledge sharing and onboarding activities as the CS function grows

* Bachelor's/Master's in Life Sciences, Business, or related field.

* 5+ years in customer success, strategic account management, or clinical operations.

* Experience with eClinical or digital health systems.

* Strong communication, stakeholder management, and commercial awareness

Bonus Points

* Experience in ophthalmology clinical research or endpoint services

* Familiarity with eSource, imaging, or certification platforms

* Experience in growth-stage or transformation-focused organizations

* Proficiency with Salesforce or similar CRM platforms

Emmes Group: Building a better future for us all.

OptymEdge is part of the The Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

NuSil (a part of Avantor) is seeking a dedicated and goal oriented Sales Representative (Remote, MN) to join our team.

The Sales Representative is a growth-focused role responsible for driving new business acquisition and expanding NuSil's presence in the medical device industry within an assigned territory.

This role emphasizes hunting, consultative selling, and business development, while also growing strategic relationships with existing customers.

You will have the opportunity to manage the full sales cycle-from prospecting through close-by identifying customer needs, positioning NuSil's value proposition, and delivering solution-based offerings that drive revenue growth.

** Location: This position operates remotely, from a home office. (Must reside in MN, preferably Minneapolis area).

** Travel: 30-50% travel to customer sites, trade shows, and industry events. Customer sites will be located in the Midwest, New England and Canada areas. Must be able to travel by car and air as required.

How you will thrive and create an impact:

• Own revenue performance for an assigned territory, consistently achieving or exceeding sales and growth targets.
• Drive new customer acquisition through active prospecting, lead generation, inbound lead responsiveness, and pipeline management across assigned markets and territory.
• Own and execute the full sales cycle, including discovery, proposal development, presentations, negotiations, and closing.
• Develop and maintain a robust sales pipeline using CRM and digital prospecting tools (e.g., Salesforce, LinkedIn Sales Navigator).
• Sell consultatively by identifying customer needs, technical requirements, and application challenges; recommend NuSil solutions aligned to customer R&D, production, and quality requirements.
• Develop and execute territory and account growth plans focused on revenue expansion, new opportunities, and sales metrics attainment.
• Establish accurate forecasts and deliver annual revenue targets, including targeted growth from new business.
• Position and promote NuSil's broad product portfolio and solutions across multiple applications and market segments.
• Expand NuSil's footprint within existing accounts by identifying cross-sell and upsell opportunities aligned with evolving customer needs.
• Build and sustain strong relationships with key decision-makers and influencers.
• Collaborate cross-functionally with Sales Management, Marketing, Research & Development, Product Management, Planning and Operations to support opportunity development and execution.
• Represent NuSil at customer sites, industry events, and trade shows to build brand awareness and generate new leads.
• Continuously monitor market trends, competitive activity, and customer feedback to refine sales strategies.
• Serve as a voice of the customer by communicating application requirements, market trends, and competitive insights to internal teams.
• Maintain high standards of professionalism, responsiveness, and customer satisfaction while prioritizing growth-oriented activities.
• Perform other duties as assigned.

What we're looking for:

• Education:
• Bachelor's degree preferred in science, engineering, business, and/or equivalent applicable experience.
• Experience:
• 5+ years of B2B sales experience in a consultative, solution-based selling environment.
• Proven track record of new business development and growth achievement.
• Demonstrated success prospecting, closing, and growing revenue in technical or complex selling environments.
• Experience selling into technical, scientific, manufacturing, medical device, aerospace, or advanced materials markets strongly preferred.
• Additional Qualifications:

• Strong commercial mindset, growth oriented, with the ability to prospect, open doors, and close new business.

• Ability to engage and influence business owners, engineers, technical leaders, and executive decision-makers.

• Excellent communication, presentation, and negotiation skills.

• Strong analytical and strategic selling capabilities within complex customer organizations.

• Ability to work independently, manage time effectively, and prioritize high-impact activities within a territory.

• Proficiency with CRM systems ( ) and digital/social selling tools.

• Comfort translating technical information into clear business value propositions.

• Ability to manage multiple opportunities simultaneously in a fast-paced, results-driven environment.

ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT:

Typically works in a home office environment with extensive regional travel to customer locations.

Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.
A frequent volume of work and deadlines impose strain on routine basis.
Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

This reflects base salary.

This position is subject to incentive compensation, where the expected pre-tax Target Cash Opportunity ("TCO") for this position is based on the achieved sales and in the amount/range of,

Actual Pay may differ depending on relevant factors such as prior experience and eligible geographic location.

TCO is defined as Base Salary + Target Sales Incentive (Sales Incentive eligible role only).

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

As a Wireless Sales Associate, you will play a pivotal role in driving our business expansion through prospecting, cold calling, establishing new relationships, and closing deals that align with our Wireless products.

Duties and Responsibilities:

Prospecting and Lead Generation:

• 
  
• Conduct thorough market research to identify potential clients and verticals that can benefit from our telecommunications technology solutions.
  
• Utilize various channels, including social media, industry events, and networking, to identify and generate new leads.
  
• Collaborate with the marketing team to leverage inbound leads and nurture them through the sales funnel.
  

Cold Calling and Outreach:

• 
  
• Initiate outbound calls and emails to key decision-makers in target organizations.
  
• Craft compelling and tailored value propositions to pique interest and engage prospects in meaningful conversations.
  
• Effectively communicate the benefits and unique selling points of our wireless and mobility products.
  

Establishing New Business Relationships:

• 
  
• Build and maintain strong, long-lasting relationships with potential clients.
  
• Understand clients' pain points, challenges, and goals, and position our solutions as the ideal answer to their needs.
  
• Develop a deep understanding of the telecommunications technology landscape and the competitive advantages we offer.
  

Closing Deals:

• 
  
• Lead negotiations and presentations with prospective clients, addressing objections and concerns.
  
• Develop and present customized proposals and solutions that align with the client's specific requirements.
  
• Work collaboratively with internal technical teams to ensure that proposed solutions meet client expectations and technical feasibility.
  

Sales Quota Achievement:

• 
  
• Meet or exceed monthly and quarterly sales quotas to contribute to the overall revenue growth of the company.
  
• Continuously track and report progress against targets, providing regular updates to the sales management team.
  

Utilizing Salesforce:

• 
  
• Maintain accurate and up-to-date records of all sales activities, interactions, and deals in Salesforce CRM.
  
• Use Salesforce to manage leads, opportunities, and customer information to facilitate efficient communication and collaboration.
  

Required Qualifications:

• 
  
• Bachelor's degree in business, Marketing, or a related field (or equivalent work experience).
  
• Proven track record in sales, with a minimum of 1 year of experience in sales.
  
• Strong prospecting, cold calling, and lead generation skills.
  
• Excellent communication and interpersonal skills to build relationships and engage with clients effectively.
  
• Proficiency in using Salesforce CRM or similar sales management tools.
  
• Results-driven, self-motivated, and capable of working independently or as part of a team.
  
• Strong organizational skills with the ability to manage multiple leads and opportunities simultaneously.
  

Benefits:

• 
  
• Competitive base salary with uncapped commission structure and quarterly bonus.
  
• Comprehensive benefits package, including health, dental, and retirement plans.
  
• Ongoing professional development and training opportunities.
  
• Annual President's Club Trip
  
• Collaborative and innovative work environment.
  
• Opportunity for career advancement within a rapidly growing company.
  

If you're a highly motivated individual who wants to grow your sales career and have uncapped earnings potential with a fast paced and progressive company, Granite has many opportunities for you.

#LI-MS1

Relationship Development: Increase competitive advantage and drive customer satisfaction by building trust and developing strong relationships. Add value in every interaction by working together with customers and internal teams to develop beneficial solutions for their business. Provide higher and differentiating value not by what you sell - but by 'How' you sell.

Targets: Meet/exceed IOP for sales and margin. Develop awareness / sales in the VWR Private Label range to increase margin.

Strategy Implementation: Demonstrate strategic agility in approach to customers and projects (solutions must be tailored to meet individual customer needs). Implement agreed strategies across defined accounts while maintaining and developing existing business.

Business Development: Drive new and existing opportunities by managing territory appropriately to maximise number of customer visits. Call customers frequently to create opportunities for selling the VWR portfolio of products. Understand customer profile, be able to identify trends and opportunities that will generate sales.

Utilize VWR Resources: Utilize local and global internal (cross-functional) and external contacts to help achieve targets. Utilise VWR CRM database to manage customer relationships, interactions and information that will increase effectiveness and aid sales.
Planning/Forecasting: Plan, forecast and achieve objectives and Key Performance Indicators in territory/ accounts, using pre-call planning for increased effectiveness.
Performs other duties as assigned

Who you are:
BA/BSc or equivalent essential
3+ years of experience in a complex sales environment, where multiple clients are involved in the purchasing decision and there is a solution based selling approach plus 1 year leadership experience
A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach Experienced in working in a fast paced and targeted environment, with high team interaction, routinely interacting with customers, manufacturers and colleagues
Business-to-business sales experience, preference may be given to those with distribution experience and a scientific background and/or having worked in a laboratory or research environment
Demonstrated capability to effectively utilize best in class selling processes (e.g. SPIN, Consultative Selling) and technology platforms including CRM Tools
Mandatory attendance of appropriate VWR Sales Trainings

What we are looking for:

Knowledge
A good understanding of company' products, promotions, services- and solution offerings for customers
Must have an in-depth understanding of relationship types and buyer behaviors
Broad understanding of VWR Product & Service portfolio
In-depth understanding of the different VWR functions and their role
Fluent in oral and written English, preferably 1 or 2 more languages

Skills
Ability to take content and structure it in a way that is most appropriate for the audience and objective
Ability to develop mutually beneficial relationships and drive strategic conversations with Customers
A clear ability to manage customer interactions professionally by demonstrating excellent listening and organisational skills, and by using probing questions and reflective language to engage customers and build trust
Outstanding interpersonal skills with the ability to manage various buyer types and personalities (e.g. technical-, user-, and economic buyers)
Strong organisational skills that drive projects forward
Is able to synthesise and integrate sales data to support management decisions
Ability to work independently and successfully manage time and territory
Strong ability to negotiate large account pricing strategies / contracts
Ability to handle difficult situations effectively

How you will thrive and make an impact:
Builds and maintains clients trust through continuous and transparent engagements throughout projects
Engages in conversations regarding long term strategies and aligns effectively with buyers at every stage of their purchase decision process Is responsible for understanding the strategy of every customer
Innately customer focused and motivated to deliver value in every interaction
Proactive, Inspirational and Team Focused
A natural desire to share knowledge and work with the wider VWR Network and seeks to consistently develop internal and external relationships
Keeps up to date with relevant market trends
Uses specialists to offer valuable insights into addressing problems
Collaborates (with) and orchestrates the broader internal network
Commits to agreed actions on agreed timelines with customers
Focuses on outcomes that they can support and taps into the power of the broader VWR network to support customer projects
Helps to quantify the benefits of the solution to the customer
Develops credibility by challenging the client's thinking to co-create valuable solutions
Drives meaningful conversations with the customer that help to develop a vision including solutions to problems

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

This reflects base salary.

This position is subject to incentive compensation, where the expected pre-tax Target Cash Opportunity ("TCO") for this position is based on the achieved sales and in the amount/range of,

Actual Pay may differ depending on relevant factors such as prior experience and eligible geographic location.

TCO is defined as Base Salary + Target Sales Incentive (Sales Incentive eligible role only).

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

At Diversified, we partner with some of today's top organizations to deliver solutions that are leading tomorrow's technology. From bringing the excitement on the field closer to the fans in the stands to connecting 911 operators with their dispatch team - from optimizing operating room efficiencies to enhancing enterprise collaboration across the world - we bring the best and brightest the industry has to offer to each and every project.

Are you looking to take your career to the next level? Acquire new skills and make an impact while growing your career. Be a valued member of our team here at Diversified.

About the Role:

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

POSITION TITLE: Administrative Assistant II

SALARY: Grade 17

GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES:

The Administrative Assistant II (AAII) provides administrative support to the Admissions team, oversees and monitors the operations workload and workflow, and makes recommendations to improve efficiency of work processes. The incumbent identifies, proposes and initiates solutions for problematic issues and processes and disseminates and/or elevates for resolution. The AAII provides functional supervision, training, and assigns tasks to clerical staff and student employees. The AAII aids with application processing, maintaining student records, and responding to inquiries from prospective students and their families, performing functions of the application process according to standard and established procedures. This work involves a substantial degree of decision-making, accounting, and a working knowledge of business processes and systems. The incumbent reviews, analyzes and inputs multiple data points/information into the various University student database systems, monitors complex electronic filing systems, and provides excellent customer service as a primary goal. Follows the University's best practices to build and/or support student academic success and retention and assists in meeting strategic objectives for persistence and timely graduation of all the student population.

SUPERVISION RECEIVED: Director of Admissions

DIRECT REPORTING STAFF: Functional supervision of 6-15 staff of a lower grade and student employees

DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES:

• 
  
• Provides guidance to and monitors the assignments of the Operations staff and suggests adjustments of work duties to ensure effective office operations, productivity, and quality of work.
  
• Maintains work/time off schedule for student workers.
  
• Processes, updates, and administers prospective student applications, credentials, and related documentation through the Admissions student system and electronic filing systems, ensuring application completeness and the accuracy of all student data.
  
• Updates bio-demographic student information within systems and reviews qualifying documentation.
  
• Updates application-related data to reflect program selection, entry term, student type admission decisions, including deposits and matriculation and housing preferences. Including but not limited to status changes, requests for program change, and processing of cancellations and refunds.
  
• Proofreads and assigns appropriate admission communications (e.g. decisions, Dean's letters, merit scholarship awards, Honors College, etc.), provides updates to merit award data, and assists in releasing decisions to applicants.
  
• Handles electronic transcripts and credentials received via independent, third-party systems, monitors parchment platforms, and troubleshoots issues encountered regarding such processes.
  
• In CyberSource, processes and reconciles application fees and deposit refund requests.
  
• Leads inventory management for Admissions operation materials and supplies by creating, maintaining and processing supply orders, purchase orders and/or payments for invoices.
  
• Communicates, prepares correspondence for, and interacts frequently with internal and external constituents (i.e. students, families, counselors, campus departments, etc.) regarding application and admissions-related matters, when applicable.
  
• Aids with application and enrollment processes to prospective students.
  
• Leads and analyzes audit queries to ensure data consistency.
  
• Assists with tracking technology needs for the Admissions department.
  
• Assists in data cleanup throughout admissions cycle and collaborates with university constituents and system users on accuracy of data.
  
• Performs continuous monitoring and updating of application data and materials moving to and from the application system
  
• (i.e. Slate and other CRM) into system-wide student databases (i.e. PeopleSoft and Document Imaging).
  
• Assist in managing and processing the workflow queues/bins in the CRM systems and emails to stay ahead and ensure consistent follow up with students' needs.
  
• Develops, maintains, and updates comprehensive job aids.
  
• Collaborates with other departments (i.e., Financial Aid, Registrar, etc.) on ensuring accuracy in application records is reflected in systems used.
  
• Provides updates on integration of data from one system to another and ensuring accuracy.
  
• Assists in staff development and administers in-service training to AA's below the AAII grade.
  
• Attend office staff meetings.
  
• Maintain strong knowledge of Admissions' enrollment processes, full admissions cycle from inquiry to enrollment, and
  
• related residency, citizenship, and visa eligibility requirements.
  
• Assists with and attends Admissions recruitment events (i.e., Open House and Accepted Students Day), as requested.
  
• Assists with tasks related to purchase requisitions, procurement, and budget operations.
  
• Assists in the hiring and training of student employees.
  
• Serves as back up to other Admissions administrative staff.
  
• Maintain proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to perform the necessities.
  
• Maintain a high level of knowledge with Slate or currently utilized admissions management software, as well as
  
• PeopleSoft or similar ERP (Enterprise Resource Planning) systems.
  
• Performs other job-related duties and responsibilities, as assigned.
  

QUALIFICATIONS REQUIRED AT HIRE (List knowledge, skills, abilities)

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• Knowledge of the principles and practices of office management.
  
• Knowledge of the methods of general report writing.
  
• Knowledge of the methods used in the preparation of charts, graphs and tables.
  
• Knowledge of the types and uses of general office equipment.
  
• Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities.
  
• Ability to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations.
  
• Ability to follow written and oral instructions.
  
• Ability to read and interpret documents such as financial reports, accounts, ledgers and contracts.
  
• Ability to gather information through questioning individuals and by examining records and documents.
  
• Ability to write concisely, express thoughts clearly, and to develop ideas in logical sequence
  
• Ability to assemble items of information in accordance with established procedures.
  
• Ability to determine proper format and procedures for assembling items of information.
  
• Ability to prepare general reports.
  
• Ability to maintain accurate records.
  
• Ability to prepare and use charts, graphs and tables
  
• Ability to communicate effectively in written and oral expression.
  
• Ability to give written and oral instructions in a precise, understandable manner.
  
• Ability to deal tactfully with others.
  
• Ability to establish rapport and maintain harmonious working relationships with people from varied ethnic, cultural and/or economic backgrounds.
  
• Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates' training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action.
  
• Ability to exercise sound judgment.
  
• Ability to exercise discretion in handling confidential information.
  
• Knowledge of the principles, practices and techniques of supervision.
  

QUALIFICATIONS ACQUIRED ON JOB (List knowledge's, skills, abilities)

• 
  
• Knowledge of the laws, rules, policies, procedures, procedures, specifications, standards and guidelines governing assigned unit activities.
  
• Knowledge of the proper telephone procedures for making and receiving agency calls.
  
• Knowledge of the types and uses of agency forms.
  
• Knowledge of the laws, rules and regulations governing the state personnel system.
  
• Knowledge of state budgetary procedures relating to positions, salaries and personnel services.
  
• Knowledge of the laws, rules, policies and procedures governing Federal Grant Administration.
  
• Knowledge of state procedures governing the purchasing and requisitioning of supplies and equipment.
  
• Knowledge of state accounting and budgetary procedures including terminology.
  
• Knowledge of the principles, practices and techniques of supervision.
  
• Knowledge of the laws, rules, and regulations governing the state and federal reporting requirements.
  

MINIMUM ENTRANCE REQUIREMENTS

At least (A) three years of full-time or equivalent part-time, professional experience in business administration or business management in a supervisory capacity, office management, office administration, business administration or business management, the major duties of which included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management or (B) any equivalent combination of the required experience and the substitutions from the Massachusetts State Classification Specifications.

LICENSE AND/OF CERTIFICATION REQUIREMENTS: None

DEPARTMENT: Admissions

NO. OF POSITIONS: 1

INTERNAL/EXTERNAL POSTING: Yes

STATE FUNDED: Yes

SALARY: $62,505.04 - $88,188.36

HOURS: M-F 9 am to 5 pm

GRADE: 17

UNION: AFSCME

UMass Dartmouth offers exciting benefits such as:

• 
  
• 75% Employer-Paid Health Insurance
  
• Flexible Spending Accounts
  
• Life Insurance
  
• Long Term Disability
  
• State Pension Retirement Plan
  
• Optional Retirement Savings Plans
  
• Tuition Credit (Employee, Spouse, & Dependents)
  
• Twelve (12) paid holidays
  
• Paid personal, vacation, and sick time
  
• And More!
  

Benefits for AFSCME Union- AFSCME

Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship is not available.

To apply please submit a letter of interest, a current resume and the contact information for three professional references.

The deadline for early consideration of internal AFSCME applicants is February 28, 2026.

The review of applications will be ongoing until the position is filled.

Pyramid is seeking a high-energy, self-motivated Software Sales Development Representative (SDR) to drive pipeline growth for AIR-Quire and future Pyramid software products. This is a hunter role focused on proactive outreach, cold calling, lead generation, and securing qualified demos within federal civilian and DoD agencies as well as non-governmental entities.

This individual will identify target agencies, research key decision-makers, execute structured call campaigns, and generate qualified opportunities that convert into product demonstrations and revenue. The SDR will work closely with the CGO, Nexus technical team, and CFO to move prospects from initial contact through demo, pricing strategy, and contract award.

This is a new and highly visible role that will help establish Pyramid's product sales engine.

Pipeline Development & Cold Outreach

• Conduct structured cold calling campaigns to federal agencies, system integrators, and contracting partners.

• Research and identify target agencies, buying offices, and key decision-makers (COs, PMs, CIO shops, acquisition leadership).

• Build prospect lists using GovWin, , FPDS, LinkedIn, agency forecasts, and other federal data sources.

• Execute outbound email, LinkedIn, and phone campaigns to secure discovery calls and product demos.

• Track outreach cadence and follow-up schedule to ensure persistent, professional engagement.

Sales Planning & Strategy Execution

• Develop and maintain a 30-60-90 day sales plan and call plan aligned to AIR-Quire growth targets.

• Maintain weekly activity metrics (calls, emails, meetings secured, and demos scheduled).

• Track pipeline status and conversion metrics in CRM (HubSpot, Salesforce, or equivalent).

• Identify target contract vehicles and existing programs where AIR-Quire can be positioned.

• Coordinate with CGO to align outreach with broader capture and growth strategy.

Demo Coordination & Opportunity Advancement

• Qualify prospects before scheduling demos.

• Coordinate with the Nexus team to schedule and prepare technical demonstrations.

• Prepare briefing materials and background summaries for leadership before demos.

• Support follow-up after demos with structured next steps and documented action items.

• Partner with CFO and CGO on pricing strategy and proposal support once an opportunity matures.

Relationship Building

• Establish relationships with federal acquisition professionals and program offices.

• Position AIR-Quire as a mission-enabling AI solution aligned to federal modernization priorities.

• Identify pilot opportunities and land-and-expand pathways.

• 1-4 years of experience in software sales, SaaS sales, or federal business development.

• Demonstrated comfort with cold calling and outbound prospecting.

• Strong research and analytical skills.

• Highly organized with disciplined tracking and follow-up habits.

• Strong written and verbal communication skills.

• Ability to confidently engage federal decision-makers.

• U.S. Citizenship required.

Preferred Qualifications

• Experience selling into the federal government.

• Familiarity with federal procurement processes and contract vehicles.

• Experience using CRM platforms and sales tracking tools.

• Exposure to AI, SaaS, GovTech, or acquisition of modernization environments.

Success Metrics (First 6-12 Months)

• 15-25 qualified discovery calls per month.

• 8-12 demos scheduled per month.

• Documented and measurable pipeline growth.

• Support closing of first 2-3 product deals.

• Establish repeatable outbound playbook for AIR-Quire product sales.

NOTE: THIS IS AN IN-PERSON ROLE

We are seeking dedicated individuals to join our team as a Manager in Training. In this role, you will have the unique opportunity to learn from the best in our company and receive mentorship from our executive leadership team.

As we continue to experience significant growth, we are looking to bring in individuals who are eager to learn, grow, and be mentored into leadership positions within our organization.

We are looking for individuals who are looking for a career. If you are looking for a career that does not have that glass ceiling, this might be the opportunity for you.

Must have a clean background and have your own transportation.

Career Opportunity with a 125+ Year-old company

• Average 1st Year $75,000-$105,000
• Great Retirement Plan
• Access to company benefits
• Weekly Bonus

Key Responsibilities:

• Service existing client base and manage client relationships.
• Supervision of team activity and results
• Train and develop incoming team members on existing systems.
• Daily reporting of field activity using Salesforce-based CRM
• Daily focus on client management/growth, training, and leadership development

Required Skills / Desired Qualifications:

• Excellent organizational skills and attention to detail.
• Strong interpersonal and communication skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to function well in an occasional high-paced environment.
• Passion for helping people and developing relationships.
• Sales or customer service experience.
• Self-motivated and goal-oriented mindset.
• The desire to be active in the community.
• Knowledge of CRMs (Salesforce preferred).

Why Us?

• Unlimited Earning Potential: Your dedication determines your earnings.

Company Culture:

• Here people are ambitious but respectful, high-energy, and treat every member like family.
• We work hard, play hard, and are looking for someone with that same approach to growing their career that will be a fit for our office culture.
• Grow with Us: Dive into continuous learning and development opportunities