Odoo Crm Tutorial For Beginners Jobs in Usa

Who are we?

Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience—plus technology—to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth—and invite a diversity of motivated achievers to come, learn, work, create, grow—and succeed—with Colonial.

Position Overview

We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must—as well as a strong work ethic, excellent communication skills, and a drive to succeed!

Key Responsibilities

Customer Service & Sales Support:

• Engage with clients via phone and email, providing top-notch service and assistance.
• Educate potential customers on ERISA Fidelity products and services, helping them navigate their options.
• Proactively follow up on leads and in-progress applications to drive sales conversions.
• Maintain accurate customer records and interactions in the CRM system.
• Collaborate with internal teams to streamline processes and improve customer experience.

Administrative Responsibilities:

• Process and track applications, renewals, and policy updates.
• Ensure accurate data entry and maintain organized client records.
• Assist in preparing reports, documentation, and client communications.
• Support the team with invoicing, follow-ups, and other administrative tasks.

Qualifications & Skills

Experience:

• 1-3 years in customer service, sales support, or administrative roles.
• Prior experience working in a CRM system is highly preferred.

Skills & Competencies:

• Strong verbal and written communication skills – comfortable with a high-volume phone role.
• Driven, self-motivated, and eager to grow in a sales-oriented environment.
• Detail-oriented with strong organizational and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multi-task, prioritize, and meet deadlines efficiently.

Education & Certifications:

• BA Degree in Business in related field.

Why Join Us?

Heavy phone presence & sales growth opportunities

$45,000 base salary

Career advancement in a fast-growing company

Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch

Supportive team environment & professional development

If you’re hungry for success, love being on the phone, and want to grow in sales, we’d love to hear from you!

Position Summary

The Database and Grant Administration Coordinator plays a vital role in supporting grant administration, donor and gift processing, data integrity, and stewardship reporting. This position ensures accurate and timely tracking of institutional funding, compliance with grant requirements, and maintenance of the organization’s CRM/database to support development and program teams.

Key Responsibilities

• Track grant deadlines, reporting requirements, and renewal opportunities.

• Collaborate with program staff to collect data, outcomes, and narratives for proposals and reports.

• Prepare timely and accurate grant reports demonstrating impact and outcomes.

• Process foundation and corporate gifts, including database batch entry and reconciliation.

• Maintain accurate donor and grant records in the CRM/database.

• Ensure proper coding, documentation, and acknowledgment of gifts.

• Run and review reports related to grants, sponsorships, and institutional giving.

• Support stewardship efforts, including impact reporting.

• Ensure compliance with grant agreements and funder guidelines.

• Assist with audits or internal reviews related to restricted funds and grants.

Qualifications & Skills

• Experience with Foundation and Corporate gifting is strongly preferred.
• Experience working with CRM/donor databases (e.g., Raiser's Edge, Formstack preferred)
• Strong attention to detail and organizational skills.
• Ability to collaborate with internal teams and manage multiple deadlines.
• Excellent written and verbal communication.

We are partnering with a trusted industry leader that manufactures high-quality construction, landscaping, and agricultural machine attachments known for performance, reliability, and fast fulfillment. They are seeking a results-driven Marketing Manager to be a key driver of revenue by executing data-driven, channel-specific marketing programs that connect end users with our dealer network and empower dealers with the tools, training, and campaigns needed to grow sales.

This role is responsible for leading integrated digital and traditional campaigns, overseeing content and brand management, and delivering measurable ROI across dealer and co-branded initiatives. The ideal candidate brings 3–5 years of B2B or dealer-channel marketing experience, a strong command of CRM and marketing automation platforms, and the ability to translate market insights and performance data into actionable strategies that increase engagement, traffic, and revenue.

Vision & Mission for the role

To be a key driver of revenue by executing data-driven marketing programs that connect end users to the dealerships and empower dealers with effective tools and campaigns.

To execute data-driven, channel-specific marketing programs that drive end-user traffic to the dealerships and support dealers with the tools, training, and campaigns needed to increase revenue.

Accountabilities

Campaign Execution and Performance

• Campaigns on time and within budget 95% of the time.

• Increase dealer engagement in campaigns year-over-year.

• Generate and track ROI digital and dealer co-branded campaigns.

• Track and report campaign performance metrics monthly with actionable insights.

Team and Project Coordination

• 95% on-time project delivery rate across all marketing initiatives.

• 90% satisfaction rate in internal collaboration surveys or peer feedback.

• Project roadblocks resolved within 48 hours to maintain campaign momentum.

• 100% compliance with project timelines documented in the marketing calendar or project management tool.

Content and Brand Management

• 100% of marketing materials adhere to brand guidelines.

• Regularly launch new content pieces (e.g., videos, sell sheets, email templates).

Market and Competitor Insights

• Identify at least 2 new marketing opportunities or threats per quarter based on market intelligence.

• Track dealer and end-user feedback to inform strategy, reporting recurring themes or pain points at least quarterly.

Key Responsibilities

• Execute marketing campaigns in line with the strategy set by the director.
• Oversee the production of marketing materials and content.
• Monitor campaign performance, track KPIs, and adjust tactics as needed.
• Coordinate with internal teams (sales, product, design) to support campaign goals.
• Help manage marketing tools and platforms (CRM, email platforms, social media schedulers).
• Research competitors, audiences, and channels to refine marketing tactics.
• Support event planning and promotional activities.
• Prepare reports and insights for director-level review.
• Manage schedules, vendors, or freelance support for projects.
• Plan, implement, and manage marketing campaigns across digital and traditional channels.
• Update or retire outdated assets quarterly to keep content library current and relevant.
• Produce a quarterly market and competitive landscape report with actionable recommendations.
• Maintain and update a competitor comparison tracker monthly.
• Present key market trend updates to leadership or sales teams at least once per quarter.
• Track and report on campaign effectiveness using KPIs such as lead generation, engagement, and ROI.
• Supervise and support marketing team members, freelancers, and vendors to ensure deadlines, budgets, and brand standards are met.
• Lead digital marketing efforts (SEO, PPC, email, social) focused on driving dealer engagement
• Work closely with the sales team to develop joint marketing initiatives that drive conversions.
• Prioritize and allocate resources efficiently across multiple projects
• Ensure all marketing content aligns with the company’s brand voice, messaging, and visual identity.
• Provide actionable insights and recommend adjustments to marketing tactics based on findings.
• Oversee the development of promotional materials, website updates, and social media content.
• Monitor market trends, customer behavior, and competitive activity.
• Uphold and promote the company’s core values, including Integrity, Commitment, Accountability, Compassion, Quality, Growth, and Positivity.
• Maintain regular and reliable attendance, ensuring availability for scheduled work and project deadlines.
• Follow all company policies and procedures, including those related to documentation, quality control, and workplace conduct.
• Additional duties as needed to support the department and the overall goals of the organization.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related fields
• 3–5 years of experience in marketing, preferably in dealer, channel, or B2B environments.
• Proven success executing marketing campaigns with measurable results.
• Experience supporting field or dealer marketing initiatives

Computer and Office Skills

• Expertise in CRM automation tools (Salesforce, HubSpot, Marketo).
• Experience with marketing automation tools (Marketo, Pardot, Eloqua).
• Skilled in digital marketing (SEO, PPC, Google Ads, email and social media).
• Proficient in Microsoft OfficeSuite, including Word, Excel, Publisher, and PowerPoint.

Cognitive Requirements

• Ability to manage multiple projects and prioritize in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Ability to interpret campaign performance data and optimize strategies accordingly.
• Creative thinking to support compelling content and dealer programs.
• Strong grammatically correct written communication skills in English to articulate complex technical concepts.

Personal Skills & Physical Demands

• Clear communicator with strong writing and verbal skills.
• Organized, proactive, and dependable.
• Collaborative team player with ability to work across departments.
• Adaptable and open to feedback and continuous improvement.
• Ability to get along with others, demonstrating a collaborative and team-oriented approach.
• Regularly required to sit, talk, hear, and use hands to type and write.
• Occasionally required to stand, walk, and reach with hands and arms.
• Communicate effectively in verbal and written form.
• Visual activities include ability to distinguish colors and clarity of vision at twenty (20) feet or more, clarity of vision at twenty (20) inches or less, and three-dimensional vision.
• Must be able to occasionally lift and/or move up to 10 pounds.

Work Conditions

• Work is primarily performed in an office environment with moderate noise levels
• Occasional exposure to production or testing environments where safety protocols must be followed.
• May occasional have overnight travel to dealerships, shows, and other events.

Company Description:

Scarlett Gasque is a luxury fashion house specializing in ready-to-wear, corsets, and lingerie that embodies modern glamour and refined sensuality. Rooted in couture craftsmanship, the brand is known for its sculpted corsetry, lustrous silks, and romantic detailing. Each collection is thoughtfully designed to empower women through timeless silhouettes, impeccable fit, and elevated artistry — merging heritage techniques with contemporary elegance.

About the role:

Ecommerce Manager

New York (On-Site)

Scarlett Gasque is seeking a strategic yet hands-on Ecommerce Manager to assist Head of Ecommerce in digital growth, elevate the luxury customer experience, and drive revenue across all channels. This role sits at the intersection of fashion, performance marketing, CRM, and site optimization — ideal for someone who thrives in a fast-paced, high-growth environment.

Key Responsibilities:

Email & SMS Marketing (CRM)

• Own the emails/sms flows (welcome, abandoned cart, post-purchase, winback).
• Oversee segmentation strategy, creative briefing, copy, and deployment.
• Optimize engagement, retention, and LTV through data-driven testing.

Website Operations & UX (Shopify)

• Manage Shopify storefront operations including homepage refreshes, PDP updates, and collection merchandising.
• Partner with developers on site enhancements, bug testing, and CRO initiatives.
• Ensure seamless navigation, checkout flow, and premium digital experience.

Order Management & Customer Experience

• Oversee daily order flow across Shopify, wholesale, and marketplaces.
• Resolve fulfillment, shipping, and customer issues with urgency and professionalism.
• Deliver elevated customer service and styling support for VIP clients.
• Track operational KPIs including SLAs, returns, cancellations, and fulfillment accuracy.

Styling & Brand Engagement

• Provide styling guidance for top-tier clients and gifting inquiries.
• Ensure digital touchpoints reflect Scarlett Gasque’s luxury identity and product vision.

Qualifications:

• 3+ years experience in ecommerce or digital marketing (fashion preferred).
• Strong hands-on expertise with Shopify and Klaviyo (or similar CRM).
• Highly organized with the ability to manage multiple projects simultaneously.
• Strong communication skills and a detail-oriented mindset.
• Passion for fashion, styling, and delivering a best-in-class customer experience
• Strong comprehension of E-Commerce and Sales strategies to enhance online growth and maximize sales opportunities.
• Proficiency in Marketing, including campaign creation and audience targeting for engagement and conversion optimization.
• Excellent Analytical Skills for monitoring website performance, interpreting data insights, and formulating actionable recommendations.

Frost Law | Intake & Engagement Specialist

Frost Law, we are a growing Annapolis-based law firm with more than 35 attorneys, nationally recognized for our work in tax, estate, bankruptcy, and business law.

Frost Law is looking for a highly motivated individual who is passionate about creating a positive customer service experience for clients at a busy, hands-on law firm. This position requires immediate learning and execution of intake and engagement processes while managing high-volume inbound and outbound calls in a fast-paced environment. This is an opportunity for someone committed to long-term growth to develop expertise in our core business processes while contributing to a growing team.

• Document Oversight & Compliance: Draft, review, verify, and facilitate the execution of critical legal and financial documents to ensure accuracy and adherence to regulatory standards.
• Billing : Experience with electronic payment systems, and processing initial retainer payments.
• Signature & Approval Coordination: Manage the collection and distribution of approvals and executed agreements, ensuring timely processing.
• Navigate CRM System: Effectively use our Customer Relationship Management (CRM) system to quickly access and comprehend client information, including their current financial status and program progress. Maintain accurate and detailed records of all client interactions and program progress in the CRM system.

Job Responsibilities:

• Lead Interaction: Serve as the first point of contact for leads seeking legal assistance through one of our communication channels. No Cold Calling – All leads have asked us to contact them or are calling us. Complete scheduled intake appointments with Prospective Clients to collect necessary information.
• Case Assessment: Evaluate the potential viability of cases based on the gathered information and the qualifications of our partner firm.
• Follow-up with callers in a consistent and respectful manner.
• Conflict Check Protocols
• Documentation and Record Keeping: Maintain accurate and organized records of all client interactions, case details, and related documents. Input data into case management systems or databases for easy access and retrieval.
• Putting callers in contact with attorneys who best meet their needs
• Respond promptly to all customer inquiries
• Engage with customers and be positive and professional Training: Participate in continuous guided and self directed training to stay updated on procedures, terminology, and best practices for client interaction.
• Outstanding interpersonal, communication, organizational, and problem-solving skills.
• Professional call center/scheduling experience a plus

The ideal applicant has 2+ years customer service experience, preferably on the phone or in a call center. Google Workspace, HubSpot, or Clio experience is a plus.

Required Skills:

• Willingness to work in-office
• High call volume experience (both inbound and outbound)
• Demonstrated empathy and professionalism in previous roles
• Document drafting skills
• Ability to adapt to rapidly changing work environments

Schedule:

• Ability to work scheduled hours, and shifts may vary based on department needs. Hours for this role will range from 10AM-6PM to 12PM-8PM range. t will require an occasional weekend shift.

Work Location: In-person, Annapolis, MD

Benefits:

• Health/Dental insurance
• PTO
• 401K
• Breakfast/Lunch provided daily

About The Everglades Foundation

The Everglades Foundation is committed to the restoration and protection of America's Everglades through science, advocacy, and education. Founded in 1993 by two outdoor enthusiasts – Paul Tudor Jones II and the late George Barley – The Everglades Foundation works tirelessly to bring people together and provide a powerful bipartisan voice for Everglades restoration. We advocate for solutions rooted in science while empowering people with the knowledge of the importance of the Everglades ecosystem.

The Foundation's team includes renowned scientists, experienced educators, policy experts, and professionals in communications, human resources, finance, technology, and fundraising. By coupling this breadth of expertise with a passion for restoration, The Everglades Foundation is leading the effort to restore and protect the flow of clean freshwater to the Everglades. The Everglades Foundation, Inc. is a 501(c)(3) non-profit and a responsible employer that seeks to recruit and retain outstanding, high-performing professionals who are at the top of their fields to thrive in a dynamic, mission-driven culture committed to excellence, innovation, collaboration, and diversity. The Foundation offers a generous and comprehensive benefits package including twelve paid Federal holidays; ample Paid Time Off; a variety of health, dental, vision, life, disability, and supplemental insurance options; retirement plan and matching employer contributions; and maternity and parental leave.

Join us in our pursuit of completing the world's largest ecosystem restoration project.

Position Summary

The Director of Development, Leadership Giving brings proven experience stewarding annual donors and securing major gifts of $25,000 and above, including multi‐year and six‐figure commitments. The Director manages all phases of the gift cycle—identifying prospects, developing cultivation strategies, engaging volunteers and board members, soliciting support, and maintaining strong donor stewardship.

The Director proactively strengthens existing donor relationships and builds new ones. This role leads development projects, collaborates with colleagues to achieve strategic goals, and tracks and reports progress to senior leadership and the Board of Directors.

Reporting to the Associate Vice President of Development (AVP) and working closely with the Vice President of Development, the Development Team, executive leadership, staff, and Board members, the Director applies creativity and initiative to advance donor engagement and support major event-related fundraising efforts.

Primary Responsibilities

The primary responsibilities of the Director of Development, Leadership Giving include:

Fundraising Strategy

Work with the Associate Vice President of Development and the team to develop and implement strategies for leadership‐level donor acquisition and retention. Provide support in drafting and refining donor communications. Cultivate and sustain long‐term relationships with donors and prospects, including coordination with members of the Board of Directors. Employ structured "moves‐management" strategies to identify new prospects, advance them through the solicitation process, elevate giving levels, and ensure effective stewardship of event donors and sponsors.

Focus Areas

The Director has primary development responsibility for the Miami-Dade and Broward region, including the growth and management of the Miami Advisory Council, which is comprised of leading donors in the area. The Director also oversees the programming and engagement with the Foundation's Chairman's Advisory Council, consisting of leadership‐level donors.. This regional portfolio requires focused engagement with individual donors, grantmaking foundations, and corporate partners.

Build a Robust Donor Base

Develop and manage a personal portfolio of major donors and high‐capacity prospects ($10,000–$100,000 annually) to cultivate, solicit, and steward. Provide exemplary donor relationship management and ensure full adherence to all gift agreement requirements. Direct and coordinate special events and airboat tours that advance cultivation and stewardship objectives.

Communications & Follow-up

Provide timely, accurate responses to donors and deliver comprehensive updates on the Foundation's programs, initiatives, and activities. This function requires close coordination with the Science, Advocacy/Policy, and Education teams, as well as ongoing collaboration with the communications, finance, and technical/data teams to ensure all donor communications are consistent, precise, and reflective of organizational priorities.

CRM Use & Expertise

Maintain accurate, comprehensive, and current donor and event records in the Foundation's CRM system (Salesforce). Utilize the CRM to support and inform donor engagement, cultivation, and stewardship strategies.

Education and Qualifications

• Bachelor's degree required; CFRE or equivalent certification preferred.
• Minimum of five years of experience with demonstrated success fundraising for a mid- to large‐sized nonprofit or equivalent related experience.
• Proven ability to solicit and steward gifts of $25,000 and above, including multi‐year and six‐figure commitments, with a thorough understanding of all stages of the gift cycle.
• Experience with fundraising strategies and techniques related to annual event giving and major gifts.
• Proficiency with fundraising databases and experience tracking, analyzing, and reporting progress to management.

Knowledge, Skills, Abilities, Personal Attributes

• Ability to work collaboratively and lead through influence across the organization to drive initiatives and success
• Ability to handle sensitive and confidential information with discretion
• Commitment to the educational mission of the Everglades Foundation and ability to communicate it confidently and persuasively
• Exceptional writing and verbal communications and organizational skills
• Skills and experience with grant writing and grant management
• Skills and experience with prospect research
• Knowledge of estate-based charitable giving
• Experience with and willingness to coordinate donor-focused events
• Ability to work independently on complex projects while also maintaining close connection with co-workers
• Excellent interpersonal and networking skills
• Demonstrated analytical and strategic thinking capabilities
• Integrity, professionalism, and ability to maintain confidentiality
• Familiarity and experience with the Miami and Broward philanthropic communities is preferred

Mental and Physical Qualifications

To perform this job successfully, an individual must meet the above minimum qualifications and be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the physical and mental requirements of the job. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions of their job.

• Ability to sit or stand for extended periods of time
• Ability to concentrate and analyze information for extended periods of time
• Able to proactively solve problems and think analytically
• Ability to make sound, prompt decisions
• Ability to read and write
• Manual hand dexterity required to operate IT devices and complete paperwork
• Endurance to work long hours, including nights and weekends

Accountability

The Director reports directly to the Associate Vice President of Development and coordinates closely with members of the Development team and other Foundation staff.

Location and Schedule

This is a full‐time, on‐site position based at the Foundation's main office in Palmetto Bay, Florida. Regional and national travel is required for Board meetings and other organizational events. Evening and weekend work is expected, as needed. Limited remote work may be permitted at the Foundation's discretion.

Equal Employment Opportunity Statement:

The Foundation is an equal opportunity employer that affords equal protection against discrimination to job applicants and employees. The Foundation seeks to ensure that qualified applicants will have an equal opportunity with respect to all employment practices regardless of their race,color, religion, sex, national origin, disability, age, pregnancy, marital or familial status, sexual orientation, gender identity or expression, status as a victim of domestic or dating violence, source of income, veteran status, or any other characteristic protected by law.

How to Apply

To apply, send a cover letter and resume to Human Resources, at

BACKGROUND

The Jewish Federation of Greater Indianapolis (JFGI) is the central fundraising and community planning organization for the Indianapolis Jewish Community. With an Annual Campaign of $4.6 million and Endowment assets under management of $90 million, the Federation supports and enriches the lives of Jews locally, nationally, in Israel, and around the world. We provide funding to several local and regional agencies, many national and overseas partners, and numerous independent programs that provide deeper connection and create Jewish community in Central Indiana. The Federation resides on and manages the operations of a 40-acre campus, and programs funded by the Federation create life-sustaining and life-changing impact, while inspiring and engaging members of the Indianapolis Jewish Community.

Reporting to the Chief Marketing Officer, the Administrative Coordinator will be an organized, detail-oriented multi-tasker who enjoys managing a diverse set of responsibilities. The successful candidate will have the opportunity to work closely with fellow professionals, volunteers and donors alike. The team member will provide administrative support to the CEO, work with the Federation Board and committees, be responsible for general office management, and assist with programs and events in all departments. Working with the Development team in the organization's CRM system, the Administrative Coordinator will be responsible for general and event data, managing data hygiene, and communicating with donors. This position is full time and requires working in the office 5 days a week during normal business hours.

REPRESENTATIVE FUNCTIONS OR DUTIES

· General Office Reception

· Office Supplies and Organization

· Mail Intake and Check Recording

· CEO Administrative Support

· Board and Committee Administrative Support

· Donor Acknowledgement Letters

· General and Event CRM Data Entry

· Lifecycle Recognition and Correspondence

· Travel Support

· Federation Event and Program Support

· Other duties as assigned

QUALIFICATIONS

• Maintains a positive and engaging demeanor
• Excellent interpersonal communication skills, both verbal and written
• Organized with strong aptitude for detail and prioritization
• Able to work 5 days a week in office with occasional evening/weekend program support
• Manage sensitive and confidential information with strong sense of discretion
• Overall internet and computer literacy and proficiency with Outlook, Word, Excel, Adobe, and familiarity with CRM databases
• Ability to represent JFGI and its values and ideals with the highest integrity
• A minimum of 2 years' experience in an office environment

BENEFITS

· Full Time

· Competitive Salary

· Paid personal, sick and vacation leave

· Medical, Vision, Dental Insurance

· Retirement Plan

Interested, qualified candidates should forward resumes and cover letters to .

The Jewish Federation of Greater Indianapolis is an Equal Opportunity Employer.

The Jewish Federation of Greater Indianapolis does not discriminate on the basis of an individual's race, color, sex, national origin, disability, religion, age, or sexual orientation.

Account Director, Community Solutions (Bulk Acquisition) | Ripple Fiber

Location: Michigan

Team: Bulk Community Solutions

Reports to: VP, MDU (Mike Tarrant)

Type: Full-time

Travel: Up to 50% (primarily day trips; occasional overnights)

About Ripple Fiber

At Ripple Fiber, we deliver more than high-speed internet. We’re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America’s most innovative, industry-leading fiber internet company, and help shape the future.

We believe the biggest wave starts as a ripple.

About Our Culture

We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.

About the Role

You’ll spearhead Ripple Fiber’s growth in multi-dwelling unit (MDU) communities by identifying, developing, and closing bulk agreements with builders, property managers, ownership groups, and HOA/board stakeholders. This is a strategic, field-heavy role requiring strong business development skills, contract negotiation expertise, and technical fluency. You will navigate Right of Entry (ROE) and Bulk Internet Master Services Agreements (MSAs), coordinate with internal build teams, and ensure successful community launches.

Responsibilities:

Deal Strategy & Prospecting

• Develop territory plans to source and progress MDU bulk opportunities (new build and brownfield), owning the funnel from first touch to signed ROE.
• Build and maintain influential relationships with key decision-makers and consultants across the MDU ecosystem, including property owners, HOA boards, developers, VP of Construction, building operations leaders, asset managers, multifamily brokers, property managers, and specialized consultants (legal, finance, IT managed services). Engage these stakeholders to influence complex, multi-party decisions and drive bulk agreements through long sales cycles.
• Generate leads through proactive networking, referrals, and on-site engagement, as well as participation in industry trade shows, multifamily conferences, and association events. Build visibility through memberships in key real estate and property management organizations, and leverage relationships with consultants (legal, finance, IT managed services) to uncover opportunities. Utilize CRM systems and market intelligence tools to identify and prioritize high-value accounts, including national and regional builders, developers, and ownership groups. Drive outreach campaigns targeting decision-makers and influencers across the MDU ecosystem to consistently feed the top of the funnel.
• Solution Design & Value Story: Create and deliver compelling value presentations that position Ripple Fiber as a trusted advisor to national and regional developer teams. Highlight fiber’s long-term reliability and future-proof performance, its impact on property resale value, and the strategic advantage of locked-in revenue streams through bulk agreements. Connect technical benefits to financial outcomes to influence key stakeholders.
• Diagnose property needs (construction timelines, riser/fiber paths, Wi-Fi architecture, TV/streaming preferences, billing models) and propose tailored solutions.
• Partner with Construction, Engineering, and Sales Ops to produce compelling proposals that include detailed scope, pricing, SLAs, launch plans, and network designs optimized for futureproofing and IoT readiness. Ensure proposals clearly communicate technical advantages and long-term scalability to meet evolving smart-building and connected community needs.

Negotiation & Contracting

• Lead negotiations for bulk service agreements and ROE; manage the legal redline process with internal counsel and stakeholders.
• Secure long-term agreements that optimize product penetration (managed Wi-Fi, HSI, video/streaming) and protect exclusivity where appropriate.

Launch & Post-Sale

• Orchestrate a frictionless handoff to delivery teams; stay engaged through install/launch to ensure resident activation and property satisfaction.
• Track results and course-correct to hit unit goals; assist in early lifecycle upsell/cross-sell (premium speed tiers, add-on services).

Performance & Reporting

• Maintain accurate pipeline, forecasts, and activity in CRM; prepare weekly territory updates and quarterly account reviews.
• Monitor competition and market dynamics; feed insights to leadership to refine offers and playbooks.

Qualifications:

Required

• 3–5+ years of field sales or account acquisition experience with complex, multi-stakeholder deals (telecom, multifamily, community sales, or related).
• Documented success exceeding quotas and closing contracts with property owners/PMs; comfort with long sales cycles.
• Proven negotiation and contract proficiency (proposals, ROE terms, pricing constructs); detail orientation for forecasting.
• Working knowledge of fiber networks, managed Wi-Fi; able to translate technical concepts into business outcomes for non-technical audiences.
• Strong communication (in-person presentations, phone/email/Teams) and executive presence with boards and C-suite stakeholders.
• Proficiency with MS Office (Excel, Word, PowerPoint) and CRM tools.
• Bachelor’s degree or equivalent experience.

Preferred

• Experience selling bulk MDU agreements; familiarity with HOA governance and legal review cycles (redlines, exhibits, SLAs).
• Prior work with new construction timelines and coordination across Engineering/Construction/Sales Ops.

Key Performance Indicators (KPIs)

• New Bulk Contracts Executed (per quarter)
• Units Under Agreement and Revenue Booked (against quota)
• Resident Penetration/Activation Rate at launch + 90 days
• Cycle Time from first meeting to signed ROE
• Pipeline Health: coverage ratio, stage conversion, forecast accuracy

Take the Lead & Grow with Ripple Fiber!

If you’re a motivated business development professional looking for an exciting opportunity to interact with property owners and grow your sales career, we want to hear from you!

We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you’re passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.

Shaping the Future of Logistics- Your Career Starts at Röhlig

Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.

Röhlig USA delivers a customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success.

We are seeking a dynamic Global Key Account Manager to generate new business while strengthening and expanding existing customer relationships within our growing team.

What you will do:

Sales Management

• 80% Travel Required
• Develop sales strategy for Röhlig’s product portfolio in order to secure, manage and retain new global key account business
• Build and implement annual Strategy-to-action account plan to satisfy customer’s needs and create demand for new offers
• Identify and manage pipeline for potential global Platinum and Gold accounts in the regions to meet the targeted growth; Grows sales activities and achieves quotas by driving the sales process start-to-end
• Maximizes opportunities by participating in the customer planning process, leading virtual account teams in building strategies that deliver balanced growth and customer satisfaction
• Perform own sales activities on Gold & Platinum accounts according to global standards and meet own individual sales budget (Generate leads Perform sales calls / meetings, perform pre-sales activities, Close the sale, Record outcome of sales process)
• Utilize sales & CRM tools for all pipeline and potential opportunities
• Ensure that new Key account activities are aligned with global and regional sales strategy
• Ensure compliance with the relevant regulations and standards within the sales department
• Leading the regional tender processes for Global Key Accounts and ensuring a high quality and successful completion and hit ratio in order to win new business opportunities.
• Assist and/or manage the successful completion of complex Global RFQ’s, RFI’s and RFP’s from start to finish
• Engage with global pricing teams to develop pricing models on tender projects, coordination of customer pricing templates/sheets.
• Pro-active analysis of the regional business development from a sales perspective with a yearly book of business review for ensuring profitable customers.
• Ensure alignment of CRM compliance and sales processes with global standards.

Customer Relationship

• Deliver customer satisfaction through timely resolution of customer quality issues and by delivering an exceptional experience
• Manage Global Key Accounts (Manage customer relationships, manage customer master data and contracts) and assign Existing KAM on each of the accounts
• Involvement with the USA countries for sales budget & forecast, supporting on sales management and guidance to local sales activities.
• Develop and manage local marketing initiatives and sales campaigns in line with the regional marketing plan to support brand awareness and local sales.
• Capability to provide customized solutions that can fit the high demands of customers dealing with JIT (Just-In-Time) supply chains
• Quarterly customer visits, to include international visits as needed, for intensifying strategic dialogue and commitment.

General Management

• Oversee all product services provided by agents and vendors within the Global Key Account network.
• Serve as the primary point of contact for both new and existing vendors; maintain governance and ensure service quality.
• Coordinate with internal and external partners to deliver seamless operational performance.
• Negotiate customer rates while ensuring profitable outcomes for the company.
• Strengthen relationship stability by expanding product offerings and building multi-level stakeholder relationships between GKAM and Röhlig USA.
• Manage all account activities and engage cross-functional teams as needed.
• Implement global standards for customer management across Platinum and Gold accounts, including implementation plans, SOPs, KPIs, and QBRs.
• Develop and deliver annual budgets for the account portfolio, including strategic analysis, competitive insights, and planning for customer events.
• Execute the global sales strategy at the regional level to achieve growth and GP targets.
• Collaborate with Account Teams and key bid contributors to build customer- and competitor-informed bid strategies, ensuring participation from all necessary stakeholders.
• Oversee bid governance, timelines, and deliverables to maximize quality and success.
• Manage virtual bid teams across multiple geographies and functions (sales, marketing, product, finance, commercial, legal).
• Ensure consistency, accuracy, and quality across all proposal content and documentation.
• Contribute to written proposals in both content development and presentation.
• Facilitate centralized communication, share account knowledge, and support both pre-sale and post-sale activities.
• Lead qualification, approval, and internal process-driven steps required for major opportunities.
• Provide risk assessments and mitigation strategies for bid submissions.
• Support operational teams in implementing procedures for newly awarded or expanded business.
• Maintain strong understanding of European logistics networks, with emphasis on Central/Eastern Europe and all transport modes.
• Maintain strong working knowledge of U.S.–Mexico and U.S.–Canada bonded transport and cross-border operations.
• Ensure implementation of SOPs/COPs related to invoicing, reporting, and business requirements.

What you bring:

Educational background / Work experience

• Bachelor's degree in business administration/economics/marketing
• 10 years’ experience in the freight forwarding industry with at least (minimum)
• 3 years freight forwarding apprenticeship (or equivalent)
• 2 years freight forwarding abroad / Int’l work experience
• 5 years combined experience and success in: (minimum)

-Sales

-Operations

-Team management

-Project management

-Account management.

-Vendor management

-Supply Chain Management

-DG Certifications (IMDG / IATA / U.S. DOT)

Technical

• Deep, comprehensive understanding of global logistics and air/sea freight forwarding markets.
• Strong knowledge of Röhlig’s product portfolio and value proposition.
• Willingness and ability to travel, including internationally.

Entrepreneurial

• Comfortable taking calculated risks; accountable and cost-conscious.
• Analytical, strategic thinker with a long-term development mindset.
• Innovative and solutions-oriented with strong customer problem-solving capability.
• Reflective decision-maker committed to continuous learning.

Leadership

• Sets clear goals and drives alignment and commitment across teams.
• Encourages personal development and challenges individuals to grow.
• Recognizes effort, manages conflict effectively, and acts with urgency.
• Decisive, empathetic, inspirational, and inclusive communicator.
• Builds and leads diverse teams with resilience and determination.
• Operates with high integrity.

Personal Attributes

• Creative thinker adaptable to different work environments.
• Encouraging, motivational, and capable of leading others effectively.
• Strong negotiator with proactive problem-solving skills.
• Reliable, results-oriented, and committed to positive project outcomes.
• Exceptional relationship-building and teamwork skills.
• High resilience, strong energy, and ability to meet deadlines under pressure.
• Highly adaptable to change.
• Skilled communicator with the ability to foster flexible work approaches.
• Excellent networker focused on generating business and maintaining customer loyalty.
• Responsible, organized, and efficient in project delivery.
• Strong international mindset.

Languages

• Fluent English (written and spoken) required.
• Additional languages are a strong plus.

Computer & System Skills

• Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.).
• Strong knowledge of CRM platforms.
• Familiarity with SAP or other ERP systems, especially for reporting and analytics.
• Strong working knowledge of CargoWise One.

What we offer:

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
• Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.
• Salary $70,000-$100,000

If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.

Salary $70,000-$100,000

Be part of something powerful!

Are you excited by innovative products to support Clean Energy, and want to work for a company that paves the way for an emission-free and carbon neutral future? If it’s a yes, then we have the perfect job for you.

SFC Energy LLC is a leading technology company specializing in cutting-edge DMFC (Direct Methanol Fuel Cell) and Hydrogen Fuel Cell solutions for stationary and mobile hybrid power solutions. Committed to sustainability and technological excellence, we are pioneers in providing clean energy solutions for diverse industries. SFC Energy is headquartered in Brunnthal/Munich, Germany and operates in the Netherlands, Romania, UK, Canada, Denmark and India. We are now further expanding our presence in the United States with Sales, Service and production in Utah.

We are looking for a Proposal and Inside Sales Representative (m/f) – Orem, Utah

In this role, you will be the first point of contact for our U.S. customers, providing accurate, high-quality proposals and quotations while ensuring a smooth and professional customer experience. You will collaborate closely with colleagues in the U.S., Canada, and Germany to support the full sales cycle — from initial inquiry through order processing and delivery — leveraging your SAP and CRM expertise to maintain accuracy and efficiency.

Why you should join us?

It’s an exciting time to be part of SFC Energy. Show us how much energy you’re holding and feel empowered to be your best, helping us to shape the future of sustainable energy generation. SFC Energy LLC is a fast growing company, part of SFC Energy AG, a German listed company (F3C) which is strongly driven by technological innovation. Here you will find an exciting environment to work in, challenging tasks and a fantastic team.

What We Expect?

• Completed commercial training, ideally with a focus on inside sales or a related qualification.
• Minimum of 3 years’ experience in inside sales, proposals, or customer solutions — preferably within a manufacturing or technical environment.
• A strong level of experience and knowledge of SAP is a must.
• Experience using Salesforce (CRM) or other CRM platforms.
• Strong skills in Microsoft Office (Word, Excel, PowerPoint).
• High attention to detail, with the ability to manage multiple priorities and meet tight deadlines.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and a customer-service mindset.
• A self-motivated team player with an entrepreneurial approach to work.

Roles and Responsibilities:

• Serve as the first point of contact for customers, handling inquiries, recording, and processing orders.
• Maintain proactive communication with customers and the outside sales team regarding proposals, orders, and delivery timelines.
• Pre-qualify leads, enter them into the Salesforce, and assign them to the sales team.
• Keep our customer database up to date in both Salesforce and SAP systems.
• Process and manage customer orders, ensuring accuracy and compliance with internal procedures.
• Collaborate with cross-functional teams across the U.S. and globally to support both new and existing business opportunities.
• Respond to inquiries about product availability, delivery schedules, freight costs, and shipping status.
• Support process improvement initiatives, including developing templates and documentation to improve team efficiency.

For more power: Our benefits

• Our core values drives us every day; and what we call SFC Spirit:

– Technology leadership

– The Customer comes first

– Shaping the future together with new ideas

– Sustainability through innovation

• We encourage freedom/independency, personal and professional growth
• Multidisciplinary team in a varied workplace
• Open door policy, active and helpful colleagues
• Training opportunities based on performance management
• Company health care
• Workplace culture programs and initiatives
• Strong employee culture.
• Salary range: $80,000–$90,000/ year, depending on experience.

Apply now!

Equal Opportunity & Application Statement

SFC Energy LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome all applicants who are authorized to work in the United States. Please note that we are unable to provide visa sponsorship for this role.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.