Odoo Crm Tutorial For Beginners Jobs in Usa

• Performs on aircraft fuel systems removal, repair, and installation maintenance procedures and policies.
• Diagnoses fuel system and component malfunctions. Recommends corrective actions and resolves problems using technical publications and analytic techniques.
• Performs maintenance on aircraft fuel tanks and cells.
• Removes access panels, and depuddles, purges, repairs, and tests fuel tanks and cells.
• Performs entry and maintenance in confined spaces.
• Removes, repairs, and replaces malfunctioning components.
• Prepares aircraft surfaces, and applies sealants, adhesives, and associated chemicals.
• Cleans fuel cells and tanks, and inspects for foreign objects, corrosion, cell deterioration, and fungus.
• Initiates deficiency reports, maintenance analysis documents, technical data changes, and equipment records.
• Possess knowledge in the use of and be able to train others in the use of a wide variety of diagnostics devices, computers, hand and mechanical tools.
• Provide oversight and may direct and train others in the completion of aircraft related maintenance tasks.
• Assist in the repair, inspection and maintenance of structural, mechanical and electrical elements of the aircraft.
• Document maintenance as per Quality Assurance (QA) and established regulatory requirements.
• Stores, handles, and disposes of hazardous waste and materials according to environmental standards and company processes.
• Operates and maintains related aircraft Support Equipment (SE).
• Use automated maintenance systems to monitor maintenance trends, analyze equipment requirements, maintain equipment records, document maintenance actions, and time change database.
• Perform regular Foreign Object Damage (FOD) walks.
• Maintain strict tool control procedures. Report missing, lost, found, or unattended tools to the supervisor. Inventory and inspect tools on a regular basis and replace worn or broken tools.
• Comply with safety rules and regulations while performing day to day maintenance. Promptly report all accidents, injuries, safety violations, and/or unsafe practices or procedures to supervisor.
• Maintain equipment records. Enter in the maintenance records description of the work performed and verify the work was performed satisfactorily.
• May include Designated System Inspector (DSI) duties.
• The Aircraft Fuel System Technician will be required to perform other related duties to meet the ongoing needs of the organization.

• In-depth knowledge of internal hardware such as valves, interconnects, lines, gauges, controls, pumps, and other attachments.
• Strong knowledge of all sealing materials; sheet metal parts; rubber properties and organic sealing compound applications.
• Ability to read and understand all pertinent technical orders and directives as well as the proper handling, use, and disposal of hazardous waste and materials.
• Beginner to intermediate computer skills specifically using Microsoft Office Suite. Ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred.
• Must be able to utilize respirator, forced air, or other breathing equipment during the performance of assigned duties.
• Ability to enter data accurately into databases.
• Ability to read and interpret documents such as engineering drawings, technical documentation, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff. Will also routinely interact with other crew members.
• Must possess effective oral and technical written communication skills to clearly communicate information to others.
• Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc.
• Ability to follow a process.
• Strong professional customer service skills, including active listening, prompt service and follow-up.
• Strong decision analysis and problem solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management.
• Ability to learn and understand corporate policies and procedures and how they relate to Yulista goals.
• Ability to perform basic mathematical computations.
• High degree of self-motivation and the ability to work independently.
• Ability to multi-task.

• High School Diploma or equivalent
• Previous Air Force Specialty Code 2A6X4 highly desirable.
• 8+ years of aircraft fuels maintenance experience with fixed wing commercial, Government or DOD aircraft required.
• Experience supporting DoD contracts.
• Must have the ability to obtain and maintain a Government Security Clearance.

Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities.

Essential Functions/Duties:

1. Ensures 100% world-class customer service

2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable.

3. Handling and processing of incoming donation flow in and out

4. Ensures loss prevention and risk management policies and procedures.

5. Ensures a neat, clean, organized, and safe facility.

6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.

7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing.

8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required.

9. Performs assigned duties within the framework of our Guiding Principles and Core Values.

10. May be asked to participate in activities outside of Goodwill.

11. Attends in-service and related training as assigned by the TL.

12. Performs other duties as assigned by the TL.

Qualifications/Competencies:

1. Experience in business setting preferred.

2. G.E.D. or high school diploma preferred.

3. Basic computer skills required.

Physical Requirements:

1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member.

2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.

Special Requirements:

1. Must be willing and able to work evenings and weekends.

2. Must have a reliable means of transportation.

Critical Performance Factors:

1. Efficiency (Location vs goal)

2. Transaction Value (Location vs goal)

3. Donor Value (Location vs goal)

4. Sales per Labor Hour vs LY (Location vs goal)

5. Sales vs Budget (Location vs goal)

6. Payroll as a percent of revenue (Location vs goal)

7. Retention (New Hire 90 day retention and annual retention vs LY)

8. Customer Service (Internal and External)

9. Operations - GGC Internal Audit metric score

10. Safety GGC Safety metric score

11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues

12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance)

13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback)

14. Work Quantity One-Day Processing, consistently meets production count goals

Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.

Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook.

Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors.

Purchasing Authority: No Purchasing Authority

The successful candidate will teach one section of Concert Choir (beginner students), one section of Chamber Singers (intermediate students), and one section of Jazz Choir (advanced students), as well as lead evening rehearsals for our a cappella group, Remix. In addition to the three named choir courses, the Vocal Music Director will teach an AP Music Theory course (full year), co-teach one section of a Musical Theatre elective (spring semester), and serve as an advisor to approximately ten students.

Qualified applicants will meet the following criteria:

• BA/BFA in Vocal Music or related field;
• Masters Degree, professional, and teaching experience a plus;
• Strong experience in vocal training/voice lessons;
• A passion for both music and teaching;
• Enthusiasm about collaborative teaching and learning and excitement to collaborate on projects with other disciplines within department;
• An entrepreneurial spirit, flexibility, strong organizational skills, and excellent communication skills (with both students and adults);
• Commitment to helping students one-on-one outside the classroom and a willingness and ability to help prepare seniors who wish to pursue music in college and/or beyond;
• Proficiency in piano accompaniment (for rehearsal purposes);
• An ability to flourish in teaching all styles of music, from classical to contemporary, musical theatre to pop;
• Comfort working with a large choir, as well as small specialty groups;
• Experience with musical theatre and able to add small technical theatre elements into concerts;
• Proficiency in music theory;
• A commitment to grappling with the ethical challenges and opportunities posed by AI;
• An ability to differentiate instruction to meet the needs of students with varying learning styles and levels of ability.

Applicants should send a cover letter and resumé to Nicole Hoppe ( ) & Sarah Mueller ( ), F&PA Department Chairs. The position will remain open until it is filled.

The salary range for this position is $50,000 - $100,000. Final compensation will be determined based on teaching experience.

MKA offers a comprehensive benefits package to full-time employees, including, but not limited to, medical and dental coverage; retirement plans with employer matching; life and disability insurance; and access to wellness and professional development resources.

It is MKA's policy to provide equal employment opportunity to all qualified persons regardless of age, race, creed, color, national origin, ancestry, sex, gender identity, sexual orientation, socio-economic background, or disability not related to the requirements for being a successful employee at MKA.

ABOUT US:

At Rodgers, we’re not just building structures — we’re building the future of the Carolinas. From hospitals that heal to campuses that educate, our work shapes the communities where we live and serve. As a leading construction manager in the Southeast, we take pride in delivering meaningful projects that improve lives, spark innovation, and stand the test of time.

As a Rodgers team member, you’ll be part of a company known for safety, quality, and making an impact that lasts. With a comprehensive benefits package, a culture that puts people first, and opportunities to grow alongside some of the most experienced professionals in the industry, you’ll join a team that shares one cohesive mission: to build buildings with purpose, to build relationships with integrity, to build people who lead, and to build communities with care.

WHAT YOU'LL DO:

• Develop an ability to read and comprehend construction documents, specifications, and submittals.
• Willingness to learn and use different BIM software and processes.
• Maintain department quality control standards. Keep project files organized across multiple platforms.
• Attend and participate in weekly trade coordination meetings. Record meeting minutes and report out action items.
• Collect supporting documentation for RFI generation and issue communication.
• Coordination drawing creation and detailing.
• Revit family modeling/ updating Revit families per submittal.
• Light MEP modeling

WHAT YOU'LL BRING:

• 4-year degree in Construction Engineering, Construction Management, Architecture, Engineering or related fields or equivalent work experience
• Beginner-level software knowledge of Autodesk Products (i.e, AutoCAD, Revit, Navisworks, etc.)
• 0-3 years of experience working in an Architectural, Engineering or Construction field

BENEFITS:

• Comprehensive benefit package:
• Medical, Dental, and Vision Insurance
• Telehealth
• Paid Days Off, Sick Days Off, Paid Holidays, Floating Holidays
• Jury Duty Leave
• Family Leave
• Paid Parental & Pregnancy Leave
• Short/Long-Term Disability
• Pre-tax Insurance Premium Plan
• Life and Accidental Death Insurance
• Retirement Plan
• Education and Training Reimbursement
• Pet Insurance
• Gym Membership Reimbursement
• Employee Assistance Program
• Legal & ID Theft Services
• Competitive Salary
• Employee Referral Program

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EOE/Vets/Disabilities

Job Purpose

Responsible for purchase order entry, change orders, expediting, invoice and receipt discrepancy resolution, material planning and addressing supplier quality issues within the Purchasing and Materials Management department. Conduct all business in accordance with Sames Policy & Procedures and Materials Management procedures and philosophy.

Duties and Responsibilities

• Process purchase orders by entering data into our ERP system from material requirement programs and/or Buy Now requisitions.
• Monitor the Purchasing Inbox for supplier order confirmations and enter the confirmed dates into the ERP Purchasing system.
• Consult with Purchasing Management when order confirmations are not received or when expedite requests seem unfeasible.
• Monitor the Purchasing Expedite Inbox for internal expedite requests and attempt to implement those requests with suppliers.
• Support procedures on standard cost maintenance.
• Identify items requiring revisions in ordering quantity, re-order level, or economic order quantity, and refer them to Purchasing Management for review.
• Obtain and analyze quotations and recommend the best supplier for purchase order placement to Purchasing Management when it differs from the ERP system’s default supplier.
• Act as a liaison between suppliers and the internal engineering department for alternative substitutions when expediting orders.
• Work with Receiving, Payables, and suppliers to resolve paperwork or process discrepancies.
• Communicate Supplier Scorecard results to suppliers and work with them to improve performance in all areas of business.
• Occasionally visit suppliers to foster good working relations.
• Recommend new sources of supply or the removal of poorly performing suppliers.
• Arrange materials transport to ensure timely, cost-effective delivery, including handling vendor returns.
• Manage stocking levels and ordering of office, kitchen, and cleaning supplies.
• Department programs & initiatives: Participate in the annual inventory count and other programs.

Required Knowledge, Skills, and Abilities

• Proficient with computers, with intermediate skills in Microsoft Outlook, Word, and Excel, or strong beginner skills with the ability to learn quickly. Macola software a plus.
• 5+ years of Experience in Purchasing.
• Experience with ERP software for material planning and procurement. IFS software a plus.
• Experience with DDMRP, B2Wise software a plus.
• Excellent verbal and written communication skills.
• Integrity and ethical behavior adhere to the code of conduct and best practices. Takes accountability and shows initiative.
• Strong customer focus.
• Excellent response time and attention to detail.
• Ability to multi-task with outstanding organizational skills.
• Problem-solving skills. Leadership skills/training a plus.
• Strong supplier relationship management and negotiation skills.
• Experiencing analyzing spend, evaluating quotations beyond price (total cost of ownership).
• Ability to manage and adjust planning parameters (MOQ, lead time, safety stock).
• Proficiency in ERP systems with ability to extract/analyze data.
• Ability to interpret basic technical specifications or drawings (if applicable).
• Project management and cross-functional collaboration skills.

Formal Education and/or Training Required

• High school diploma or equivalent; associate degree or training in supply chain preferred.
• Leadership training a plus.

Working Environment and Physical Requirements

• Full-time in the office.
• Sitting for extended periods. Extensive computer work.

Direct Reports

• None.

SAFETY / HSE (required authorizations + broader needs)

• Know how to identify and react in dangerous situations
• Know how to analyze priority environmental and safety aspects and implement relevant actions

Sames North America is an equal opportunity employer. It is the policy of Sames to treat all applicants for employment and all team members in a manner that does not discriminate against them because of their race, religion, color, citizenship status, ancestry, sex, sexual orientation, gender identity, marital status, height, weight, arrest record, pregnancy, age, physical or mental disability, genetic information, or military or veteran status.

• 
  
• Duties are listed based on the estimated % of time. Other responsibilities may be assigned.
  
• Performs detailed verification and validation of payroll and billing data, identifying discrepancies, investigating root causes, and ensuring accurate processing.
  
• Provides timely, professional, and analytically sound responses to client inquiries, using critical thinking and subject?matter expertise to resolve issues related to payroll, billing, and funding processes.
  
• New customer set up and data entry.
  
• Maintains multiple interconnected customer databases with a high degree of accuracy, ensuring data integrity across payroll, billing, and funding systems.
  
• Updates customer folders with changes to reflect current week's payroll and billing instructions.
  
• Processes credits/rebills.
  
• Advises clients on optimizing their payroll and billing reporting workflows, applying problem?solving skills to identify inefficiencies and implement more effective processes.
  
• Delivers ongoing training and technical support to clients, explaining system functions, troubleshooting software issues, and guiding users through complex payroll and billing scenarios.
  
• Timely transmission of accounting and payments reports such as wires, ACH, and A/R credits/debits.
  
• Proactively identifies potential risks, recurring issues, and process breakdowns; analyzes root causes and escalates concerns with recommended solutions.
  

• 
  
• Act with uncompromising integrity.
  
• Provide outstanding service and build trusted relationships.
  
• Drive innovation in our products and services and continually improve our processes.
  
• Work in partnership and support each other.
  
• Be personally accountable and deliver on commitments.
  
• Treat each other with respect and dignity.
  

• 
  
• Consideration may be given to a candidate with a degree in lieu of experience.
  

• 
  
• Education Level Academic Concentration/Major
  
  Req/Preferred
  
• Bachelor's Degree, Accounting or related field, Preferred
  

• 
  
• Excellent organizational and time management skills.
  
• Excellent written and verbal communication skills in an environment with a high volume of calls and emails
  
• Ability to use multiple types of software including MS Office and proficiency in basic office equipment.
  
• Strong understanding of accounting principles and the ability to interpret payroll, tax, A/P, A/R, and cash posting data to resolve discrepancies.
  
• Ability to understand relationships of data in multiple databases and good with numbers, particularly reconciling differences.
  
• Must demonstrate meticulous attention to detail, accuracy under pressure, and the ability to manage high volume workloads without compromising quality.
  
• Exceptional critical Thinking and problem-solving skills, with the ability to evaluate issues, determine root causes, and implement effective solutions independently.
  
• Strong technical aptitude and ability to quickly learn and navigate multiple payroll, billing, and funding platforms, as well as Excel and other MS Office tools.
  

Must Have

• 
  
• 1099-S,Account Audits,Accounting,Accounting Journal Entries,Account Management,Account Reconciliations,Accounts Payable (AP),Accounts Payable Operations,Accounts Payable Process,Accounts Receivable (AR),Accounts Receivable Processing,Accruals,Ad Hoc Reporting,Aging Reports,Asana (Software),Audit Preparations,Audit Reporting,Audit Support,Automatic Clearing House (ACH) Processing,Balance Sheet Account Reconciliations,Balance Sheets,Bank Deposits,Bank Reconciliations,Bill Drafting,Billing,Billing Dispute Resolution,Billing Process,Billing Systems,Business-to-Business (B2B),Business-To-Business (B2B) eCommerce,Cash Allocation,Cash Application,Cash Flow Forecasting,Cash Management,Cash Operations,Cash Reconciliations,Chargeback,Check Processing,Claims Processing,Commission Accounting,Commission Analysis,Commission Reporting,Communication,Conflict Resolution,Credit,Credit Analysis,Credit Card Operations,Credit Card Processing,Credit Card Reconciliations,Customer Billing,Customer Reconciliation,Data Reconciliation,Debt,Dispute Management,Distribution Logistics Management,E-Commerce,Ensure Compliance,Enterprise Resource Planning (ERP),Financial Accounting,Financial Close,Financial Closings,Financial Processing,Full Cycle Accounts Payable,General Ledger Coding,Generally Accepted Accounting Principles (GAAP),Google Workspace,Insurance Claim Handling,Intercompany Accounting,Internal Auditing,International Procurement,Interpersonal Communication,Intuit QuickBooks,Inventory Management,Inventory Planning,Invoice Processing,Invoices,Loan Amortization,Mathematical Calculations,Microsoft Office,Mining,Monthly Close Process,Negotiation,Networks,Odoo,Office Equipment,Operations Support,Oracle Netsuite,Oral Communications,Order Processing,Payment Handling,PayPal,People Management,Pivot Tables,Procurement,Project Proposal Writing,Purchase Orders,Real Estate,Reconciliations,Reporting Management,Report Preparation,Reports Analysis,Revenue Recovery,Sales,Sales Compensation,Sales Order Processing,Sales Orders,Sales Process,Sales Reporting,SAP Data Entry,SAP NetWeaver,Self-Starter,Shipping,Shopify,Slack Software,Spanish Language,Standard Operating Procedure (SOP),Teamwork,Trial Balances,Variance Reporting,Vendor Billing,Vendor Evaluations,Vendor Reconciliation,VLOOKUP Function,Warehouse Inventory Management,Write Offs,Writing
  
• Ability to navigate multiple databases and systems simultaneously
  
• Demonstrated ability to maintain accuracy under tight deadlines
  
• Proficiency with payroll and billing systems
  
• Strong critical?thinking skills to diagnose and resolve complex client issues
  
• Strong data integrity skills, including verifying, validating, and documenting client updates
  
• Strong Microsoft Excel skills (sorting, filtering, formulas, data validation)
  

Nice To Have

• 
  
• Ability to troubleshoot common system issues and guide clients through platform workflows
  
• Understanding of accounting principles relevant to payroll, A/P, A/R, and cash posting
  
• Working knowledge of payroll processes, earnings, deductions, and employer taxes
  

Viridi Parente is a disruptive energy company. We deliver solutions to tomorrow’s problems, today. We develop and manufacture battery energy storage systems and technology for mobile and energy storage applications. We deliver customer-focused solutions, blending environmentally conscious products with a bottom-line mentality. Viridi is headquartered in Buffalo, NY and is excited to be currently expanding into the Richmond, CA area.

The Role:

Viridi is seeking a self-motivated Buyer to prepare purchase orders for materials and services. This role will be responsible for purchasing manufacturing materials needed for production, as well as monitor inventory levels of current production products.

The ideal candidate will have strong negotiation skills with suppliers to help identify cost savings and will be willing to work in a fast-paced environment.

Location:

• Buffalo, NY (on-site)

Job Responsibilities:

• Prepare purchase orders and send copies to suppliers and to departments’ originating requests.
• Determine if inventory quantities are sufficient for needs, ordering more materials when necessary.
• Respond to customer and supplier inquiries about order status, changes, or cancellations.
• Contact suppliers to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
• Review and track requisition orders to verify accuracy, terminology, and specifications.
• Prepare, maintain, and review purchasing files, reports, price lists and conformity documentation.
• Compare prices, specifications, and delivery dates to determine the best bid among potential suppliers.
• Locate suppliers using sources such as catalogs and the internet and determine applicability.
• Work cross-functionally with engineers, program managers and accounting as needed.
• Complete special projects as assigned.

Qualifications:

• Bachelor’s Degree (preferred)
• 2+ years of experience in a buying or procurement role
• Experience in manufacturing purchasing
• Excellent verbal and written communication skills including active listening.
• Proficient computer skills: MS Office (Excel & Word), ERP systems (Odoo, preferred)

Physical Requirements:

• Ability to lift up to 40 pounds.

Working Conditions:

• Climate-controlled indoor space with open cubicles.
• Exposure to outside elements when walking to and from buildings.
• Exposure to loud noises.
• Exposure to heavy moving equipment.
• Possible prolonged exposure to blue light from computer screens.

Customer Care & Purchasing Coordinator (Contract-to-Hire)

Location: Holladay, TN (Fully Onsite)

Schedule: Full-Time | Monday–Friday | Day Shift

Pay: $20/hour

Duration: Ongoing contract with potential to convert to permanent

About the Role

Our client, a growing industrial coatings manufacturer supporting commercial and specialty product customers across multiple industries, is seeking a Customer Care & Purchasing Coordinator to support daily operations. This role sits within the business operations team and plays a key part in managing customer order flow, coordinating vendor purchasing, and ensuring inventory availability so orders are fulfilled accurately and on time.

The position works closely with customers, vendors, warehouse teams, and operations leadership in a fast-paced environment supporting production and fulfillment. This role also offers long-term growth opportunities into senior operations, purchasing, or customer care leadership roles.

Key Responsibilities

Customer & Order Operations

• Respond to customer inquiries via phone, email, and in person regarding product information, pricing, order status, and availability
• Process orders, returns, exchanges, and drop-ship transactions
• Maintain accurate customer accounts and order records within the company’s ERP system
• Resolve customer issues professionally and efficiently
• Coordinate with warehouse and operations teams to ensure complete and accurate order fulfillment
• Maintain records for financing and terms-based customer accounts

Purchasing & Inventory Support

• Monitor inventory levels and usage trends to identify reorder needs
• Create, issue, and track purchase orders within the ERP system
• Communicate with vendors regarding pricing, availability, and delivery schedules
• Review vendor confirmations and resolve order discrepancies
• Support vendor relationship management and performance tracking

Operational Support

• Assist with improving internal workflows and order processes
• Support reporting, documentation, and data accuracy across operational systems
• Provide general administrative and operational support to the team as needed

Required Qualifications

• High school diploma or equivalent
• Strong computer proficiency and accurate data entry skills
• Ability to manage multiple priorities in a fast-paced operational environment
• Clear written and verbal communication skills when interacting with customers and vendors
• Strong attention to detail and organizational skills
• Problem-solving mindset with the ability to take ownership of issues through resolution

Preferred Qualifications

• Bachelor’s degree or equivalent experience
• 2+ years of experience in customer service, logistics, purchasing, supply chain, operations, or manufacturing support
• Experience working with ERP systems, inventory systems, or order management software (Odoo or similar preferred)
• Experience in industrial, warehouse, manufacturing, or technical product environments

Work Environment

• Fully onsite role based in Holladay, TN
• Combination of office and operational facility environment
• Fast-paced operations team supporting daily order fulfillment and inventory movement
• Regular communication with customers, vendors, and internal teams
• Occasional presence in warehouse or production areas to support operations

This is an excellent opportunity to join a growing operations team with the potential to transition into a permanent role and build a long-term career within operations, purchasing, or customer care.

Description

The Enterprise IT Administrator is responsible for supporting and administering the core business systems that help power our client including ERP, CRM, CSM, and related operational platforms. While part of the broader IT organization, this role is dedicated to enabling and optimizing logistics and sales operations across NetSuite, ServiceNow, and Salesforce.

You will design, build, and support logistics‑focused solutions through scripting, automation, reporting, and system customization.

Success in this role requires deep expertise in supply chain logistics combined with strong technical proficiency. You should be able to create customizations for NetSuite, manage Boomi integrations, and design as well as administer tailored solutions that improve and optimize logistics, service, and sales operations

This position will be under the supervision of the Chief Technology Officer.

RESPONSIBLITIES

• Manage, maintain, and support the daily operations of NetSuite (ERP) and integrated systems, including Adaptive, RF‑Smart (Warehouse/Shipping), Streamline, NetSuite Pay, TrueCommerce, and the Boomi Integration Platform.
• Administer ServiceNow Customer Service Management (CSM), including integrations that support the member services team.
• Administer Salesforce (CRM), ensuring reliable data flow and integration support for the internal sales organization.
• Plan, prioritize, and execute ERP/CRM/CSM enhancements and integration projects.
• Provide Tier‑2/Tier‑3 technical support for system issues related to ERP/CRM/CSM.
• Conduct system testing, integration validation, and QA processes to ensure new and updated solutions meet reliability, performance, and availability standards.
• Troubleshoot and resolve integration, workflow, and data‑quality issues across all connected platforms.
• Identify ERP/CRM/CSM risks and recommend improvements to enhance system stability and operational resilience.
• Work closely with logistics, operations, sales, and service teams to understand processes, challenges, and system requirements.
• Translate business needs particularly supply chain and logistics workflows into technical specifications and system enhancements.
• Ensure all solutions align with operational standards and strategic objectives.
• Produce comprehensive documentation for ERP/CRM/CSM configurations, customizations, integration of workflows, and logistics processes.
• Create and maintain internal knowledge of assets to support continuity, onboarding, and cross‑team understanding.
• Deliver training sessions to ensure teams can effectively use EPR, CRM, and CSM system enhancements.
• Partner with managers to deliver logistics‑related technology initiatives on time and within scope.
• Provide clear, timely communication to leadership regarding system performance, risks, and upcoming changes.

Requirements

• NetSuite Administration: Strong hands‑on experience with NetSuite security models, role‑based permissions, customizations (SuiteScript, SuiteFlow), third‑party scripts/plugins, and data integrations.
• ServiceNow Administration: Experience managing ServiceNow CSM, including security configuration, custom workflows, integrations, and support for third‑party extensions.
• Salesforce Administration: Proficiency administering Salesforce CRM, including roles/permissions, custom objects, workflows, and integration management.
• Solid understanding of supply chain and logistics processes, including sales orders, purchase orders, invoicing, warehouse operations, and inventory receiving workflows.
• Ability to translate operational requirements into clear technical specifications and system enhancements.
• Ability to diagnose and resolve system, workflow, and integration issues across ERP/CRM/CSM environments.
• Demonstrated analytical thinking and technical problem‑solving skills with the ability to troubleshoot complex cross‑system issues.
• Ability to clearly simplify, interpret, and document requirements from technical and non‑technical stakeholders.
• Strong written and verbal communication skills, including the ability to collaborate effectively with logistics, operations, sales, and service teams.

Proven ability to manage and prioritize competing requests in a fast‑paced, dynamic environment.

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This role occasionally must lift and carry office equipment. Occasional evening, night, and weekend shifts are required.

Work Location

Due to state law and tax implications, remote work candidates must live and work in one of the following states: California, Texas, Washington, Florida, Tennessee, New York, or Colorado.

PHYSICAL/MENTAL DEMANDS

• Physical - This is a sedentary role.
• Mental – Problem solving, making decisions, interpreting data, organizing, and reading/write.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL

Annual travel to the San Diego office headquarters is expected for this position. Additionally, quarterly travel to Nashville, TN area is expected for this position.

PREFERRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in Information Systems, Computer Science, Supply Chain Management, or a related field — or equivalent professional experience.
• 2+ years of hands‑on NetSuite administration experience, including customizations, security/role management, and integration support.
• 1+ years of ServiceNow administration experience with exposure to CSM configuration, workflow design, and data integrations.
• 1+ years of Salesforce administration experience, including user management, custom objects, automation, and integration maintenance.
• 1+ years of experience with Warehouse Management Systems (WMS) or logistics‑focused operational platforms.
• Advanced proficiency with Microsoft Excel, including automation, advanced formulas, pivot tables, and dataset analysis.
• Experience leading technical demonstrations, conducting requirements‑gathering sessions, and producing clear user documentation or technical specifications.
• Experience managing small to medium‑scale IT or integration projects, including requirements definition, task coordination, stakeholder communication, and cross‑team alignment.
• Familiarity with project management methodologies (Agile, Scrum, or Kanban) and tools used for planning and tracking work.

Reports to: Chief Revenue Officer

The Residential Territory Sales Manager is responsible for generating and closing residential roofing sales within an assigned territory. This role manages the entire sales process, from lead generation through contract signing, and ensures that every opportunity is properly documented in Watertight’s proprietary systems. Once a sale is made, the Territory Manager transitions the customer to the Watertight Customer Experience Manager, who manages the homeowner relationship through project completion. The Territory Manager is accountable for using a CRM for sales management, 3CX for all company communications, and upholding Watertight Roofing’s standards of professionalism and customer care.

·      Prospect, qualify, and close residential roofing sales opportunities within the assigned territory.

·      During the sales consultation, the TSM will conduct a roof inspection, prepare proposals, and present the roofing project scope to homeowners.

·      Deliver contracts and secure homeowner commitment to move forward with projects.

·      Transition customers seamlessly to the Customer Experience Manager following the sale to ensure ongoing support and satisfaction.

·       Update all new leads in CRM within 24 hours of being received.

·       Accurately disposition each lead in CRM (e.g., Lead, Customer Contacted, Estimate Appointment, Proposal Sent, Follow Up, Not Doing Work, Waiting for Approval, Proposal Accepted, and Contract Signed)

·       Assign follow-up reminders within CRM to maintain proper cadence with each prospect.  

·       Maintain an active sales funnel equal to 3x of the monthly residential sales target.

·       EX; if your Residential Monthly Sales Target is $125K, then your funnel must consistently show at least $375K in Total Contract Value (TCV)

·       Proactively identify gaps in the funnel and work to generate new opportunities.

·       Provide detailed notes in CRM for every customer interaction, including calls, emails, site visits, and updates on proposals.

·       Ensure notes include the homeowner/property manager name, key discussion, points, objections, next steps, and scheduled follow-up actions.

·       Upload all supporting documents directly into the CRM record.

·       All proposals must be generated and sent through Watertight’s internal sales tools.

·       Once a sale is closed, update the opportunity status in CRM and transition the customer record to the Customer Experience Manager for ongoing relationship management.

·       Weekly review of assigned leads and opportunities within CRM

·       Weekly review of funnel health and activity metrics with Sales Leadership.

·       Maintain full compliance with company communication tools (CRM, 3CX, Email, Scheduling, etc.) to ensure visibility and consistency.

·       Meet the minimum Residential Total Contract Value gross revenue sales targets of $1.5M annually, with $125,000. In Total Contract Value gross revenue per month.

·      Maintain 99.99% accurate opportunity management and dispositioning in LEAP.

·      Ensure a smooth handoff of new customers to the Customer Experience Manager after each sale.

·      Deliver a professional, consistent, and positive homeowner experience.