Novatech Software Jobs in Usa

Singlewire Software, based in Madison, Wisconsin, is dedicated to shaping a future where every organization can protect its people with confidence. We deliver innovative solutions, including InformaCast critical communication and incident management software, the InformaCast Wearable Alert Badge, and Visitor Aware visitor and safety management software.

Our technology helps organizations instantly reach the right people, coordinate responses, and manage critical events - empowering schools, healthcare systems, manufacturers, enterprises, and public organizations to create safer environments.

Just as important as what we build is how we work. We're a collaborative, supportive team that cares deeply about our mission, our customers, and each other.

This is not a "get coffee and observe" internship.

As a Marketing Intern at Singlewire, you'll gain hands-on experience across multiple areas of modern B2B marketing while working alongside experienced professionals in strategy, content, design, video, events, and campaigns.

You'll support real projects that impact the business while building practical skills you can take into your career.

If you're curious about marketing and want exposure to many different specialties, this role is designed for you.

You'll work closely with the Director of Communications while supporting initiatives across the entire marketing team, including leadership, campaign strategy, creative production, and partner marketing.

Your responsibilities may include:

• 
  
• Participate in brainstorming and development of marketing campaigns
  
• Assist with campaign execution across multiple channels
  
• Support brand initiatives, including updating materials to reflect new messaging
  

• 
  
• Draft written content, such as:
  
  
  • 
    
  • Blog articles
    
  • Social media posts
    
  • Sales and marketing collateral
    
  • Email copy
    
  • Video scripts
    
  • Presentations and ebooks
    
  
  
  
• Conduct research to support content development and messaging
  

• 
  
• Assist with graphic design projects using tools like Canva or Adobe
  
• Support video production, including filming and editing short-form content
  
• Help organize creative assets and marketing materials
  

• 
  
• Research competitors and industry trends
  
• Use AI tools to analyze customer conversations and internal data to uncover insights that support sales and marketing strategy
  

• 
  
• Collaborate with multiple marketing roles and internal departments including:
  
  
  • 
    
  • Marketing leadership
    
  • Campaign management
    
  • Design
    
  • Video production
    
  • Partner and event marketing
    
  • Sales
    
  • Product development
    
  
  
  
• Assist with the organization, coordination, and execution of marketing projects
  

No travel is expected for this role.

• 
  
• Exposure to multiple marketing disciplines - not just one area
  
• Direct mentorship from experienced marketing leaders
  
• Opportunity to build a portfolio of real work
  
• Experience with modern marketing tools, including AI
  
• A chance to contribute to a mission-driven company focused on safety and impact
  

Required:

• 
  
• Currently enrolled in a college or university program (Marketing, Communications, or related field preferred)
  
• Strong written and verbal communication skills
  
• Excellent attention to detail and organization
  
• Ability to manage multiple projects and deadlines
  
• Curiosity and willingness to learn
  
• Experience using AI tools such as ChatGPT or Gemini
  
• Experience with Microsoft Office or Google Workspace
  

Nice to Have (but not required):

• 
  
• Prior experience in a marketing role for a B2B company
  
• Graphic design experience
  
• Familiarity with Adobe Creative Suite, Canva, or similar tools
  
• Video editing experience
  

Most importantly, we're looking for someone who is motivated, reliable, and excited to grow.

At Singlewire, we believe what we do truly matters. We're passionate about protecting people and helping organizations respond when it counts. We're a team of collaborators who support each other, work hard toward shared goals, and celebrate successes together.

Singlewire Software LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, veteran status, disability status, or other protected characteristics.

Are you an experienced Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Business Analyst to work at their company in Miami, FL.

Position Summary: First point of contact for technical support inquiries received in the Latam (Brazil) Client Servicing department from high revenue clients via email or phone channel. Day-to-day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of technical requests. Requests consist of treasury, cash management, card and/or depository products, which are being operated by the client through the bank's electronic platform. May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support. Work location is Miami Lakes, FL.

Primary Responsibilities/Accountabilities:

• Serve as a seasoned, proficient technical liaison between our systems to train, educate and support LATAM clients.
• Responsible for interfacing with med/high revenue clients.
• Provide technical systems and software support for the modification, implementation, or conversion of business systems.
• Support the process of translating business needs into formal Business Requirements deliverables.
• Act as liaison between business unit and software, hardware developers, and vendors.
• Participate in the design, development, and implementation of complex applications or systems, often using new technologies.
• Participate as an individual contributor on projects, completing activities as part of a team related to special initiatives or operations.
• Conduct discussions with Clients in a confident manner.

Qualifications:

• Portuguese and English required, Spanish a plus.
• 1-2 years Banking/Financial industry experience.
• 1 year of experience working with customers.
• Oral & Written Communication
• Active Listening
• Time Management
• Critical Thinking
• Relationship Building
• Collaborating
• Quality Assurance
• Problem Solving
• Multitasking (i.e., ability to navigate multiple computer systems while interacting with the customer)
• Microsoft Excel, Outlook, PowerPoint, Word
• Intermediate ability in computer skills.
• IT degree preferred or substantially equivalent experience.
• Preferred 3 years minimum experience with technical support or banking services
• Excellent communications skills, and ability to present to an audience.
• Ability to work under pressure in a team environment.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
• Comfortable receiving ongoing performance feedback and coaching.
• Comfortable with ongoing change and learning new technology/processes.
• Ability to analyze and resolve customer inquiries.
• Ability to provide a positive customer experience through creative solutions.
• Ability to engage with customers, begin a conversation, build rapport, and handle objections.
• Strong attention to detail

Are you an experienced Application Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Application Analyst to work in Lake Elmo, MN.

Position Summary: The Application Analyst III is responsible for working with assigned internal clients to assist them in achieving their business objectives. The Analyst will drive results through the effective development and support of key business applications such as Client Signature and other commercial banking technology applications, including Sageworks Abrigo, CML and LaserPro. The Application Analyst will work with vendors to integrate and support third-party solutions. Key responsibilities include managing in-house applications, writing specs for new application needs, implementing applications, and supporting and testing existing applications for various issues and updates. The Application Analyst III leads others in the design, configuration, build, and daily support of these solutions and actively engages with business partners to solve business problems. A strong passion to continuously improve the user experience and enterprise efficiency is required, as this role will work to turn ideas into deliverables and valuable business solutions.

Primary Responsibilities/Accountabilities:

Support and Manage Current Applications

• Demonstrate broad expertise in appropriate software applications used and supported by the organization. This position supports primarily Commercial Lending Applications such as Abrigo, Laser Pro and CML. An understanding of commercial systems such as Client Signature
• Knowledge of API implementation and third-party integration best practices is an important aspect of the role.
• Continually build product knowledge of existing product features and product requirements.
• Manage, coordinate, and provide consultative support to the day-to-day functioning of business line clients.
• Provide superior customer service to external/internal clients, including response to incidents, proactively notifying customers of issues, assessing and communicating business impact, and identifying root causes.
• Lead monitoring and testing of new releases and systems, as well as changes and fixes to existing systems, to ensure effective implementation.
• Analyzes system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes.
• Communicate and address complex application problems/issues and planned resolution to key stakeholders, including management, development teams, end users and unit leaders.
• Clearly communicate complex technical solutions in a manner that is understandable to internal customers and other partners.
• Must be able to understand, generate, and amend technical documentation in addition to completing formal process documentation.

Facilitate enhancements in line with changing business needs

• Create and foster partnerships with internal stakeholders to develop a solid knowledge base of the business, including needs and opportunities specifically related to application/IT platform solutions.
• Formulate and define scope and objectives for changes through research and fact-finding combined with an understanding of business systems and industry standards; documents requirements.
• Research and review new or upgraded application functionality with business partners to help them prepare appropriate training and procedures updates.
• Develop and cultivate relationships with vendors and external industry contacts; work closely with vendors to ensure third party applications operate as documented.
• Provide intermediate to complex analysis, supporting the planning and implementation of systems and upgrades, and process changes.

Compliance and Risk

• Prepare documentation of changes for SOX, internal and external auditors, and other regulatory agencies, as needed.
• Maintains current knowledge of industry developments including changes in technology and regulations.
• Review and monitor analytics, statistics, and relevant data/information.

Key Competencies for Position

• Problem Solving/Decision Making
• Seeks and leads efforts to identify what caused the issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement. Examine problems from various angles and remains open to exploring solutions based on inputs from various perspectives. Recommend process improvements as appropriate to prevent future issues.

Collaboration

• Builds rapport and effective relationships with all levels of internal and external stakeholders. Strives to find effective solutions by engaging different ideas, perspectives, and line of business expertise when analyzing a situation or developing a solution. Asks others for their ideas and opinions and works together to form decisions and plans. Actively seeks, develops, and maintains trusted relationships with others to achieve business goals and objectives. Establishes effective cross-functional working relationships with business and technology stakeholders.

Drive and Execution

• Self-motivated and committed to achieving established goals, overcoming obstacles, and continuously learning to improve performance. Learns from experience and strives to improve skills to do the job effectively. Actively seeks ways to improve current methods, systems, processes and procedures. Effectively collaborates with others to change/challenge work processes and methods in order to improve performance/achieve goals.

Planning and Organizing

• Ability to determine a course of action, set and manage priorities, and ensure optimal resources to achieve individual and/or team objectives. Sets clearly defined objectives, plans, activities, and tasks to achieve goals; plans for contingencies. Manages assigned tasks within a project with limited supervision.
• Strong attention to detail and organization including the ability to prioritize and re-prioritize work effectively. Adapts to unexpected changes in circumstances to ensure targets/deadlines are met.

Qualifications:

• 5-6 + years of experience with Commercial Loan Origination Systems.
• Expert-level knowledge of Abrigo and Laser Pro preferred.
• Bachelor's degree in computer information systems, Computer Science or equivalent work experience.
• Professional experience developing, maintaining and supporting banking and financial systems.
• Understanding of the Software Development Lifecyle (SDLC) and Agile best practices.
• Ability to manage multiple concurrent projects/tasks.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization.
• Ability to travel and stay overnight as needed.

Are you an experienced Full Stack Developer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Full Stack Developer to work at their company in Minneapolis, MN.

Position Summary: The team builds and maintains scalable microservices and batch-processing platforms that ingest, enrich, store, and serve user-generated content for clients' eCommerce and enterprise systems. Our culture is highly collaborative, prioritizing agility, code simplicity, operational excellence, and consistently high-quality software delivery.

Primary Responsibilities/Accountabilities:

• Delivers complex, well-tested, and reliable product features with minimal oversight.
• Excels at breaking down large problems and demonstrates depth across software development lifecycle phases, including concept, design, testing, and deployment.
• Develops solutions and optimizations that improve performance across the full application stack.
• Comfortable independently triaging complex issues across multiple environments in a fast-paced, dynamic setting.
• Actively engages in pair programming, daily standups, sprint retrospectives, backlog grooming, and user story mapping.

Qualifications:

• 5+ years of experience building highly scalable, high-performing applications using Java, Spring Boot, and Gradle with strong object-oriented design skills.
• Experience with Test Driven Development (TDD), including writing unit and integration tests using JUnit, Mockito, and/or the Spock Framework.
• Experience with streaming and messaging platforms such as Kafka, RabbitMQ, or Google Pub/Sub.
• Strong experience with CI/CD pipelines using tools such as Jenkins or GitHub Actions.
• Experience designing distributed application architectures that leverage NoSQL data stores such as Apache Cassandra for high throughput at scale.
• Experience with search and indexing systems such as Apache Solr for large-scale data access and query performance.

Preferred:

• Strong communicator and collaborator who works effectively across cross-functional teams, proactively brings ideas to the table, and takes initiative rather than waiting to be directed.
• Experience with front-end technologies, including JavaScript, ReactJS and NodeJS.
• Experience with container platforms such as Docker.
• Experience designing, testing, and deploying scalable solutions on Google Cloud Platform utilizing services such as BigQuery, Cloud Functions, Cloud Run, and Dataflow.
• Experience with off-heap caching solutions such as Memcached.
• Experience leveraging AI-assisted development tools such as GitHub Copilot to accelerate development workflows.
• Ability to triage and manage complex, production issues

Singlewire Software, based in Madison, Wisconsin, is dedicated to shaping a future where every organization can protect its people with confidence. We deliver innovative solutions, including InformaCast critical communication and incident management software, the InformaCast Wearable Alert Badge, and Visitor Aware visitor and safety management software.

Our technology helps organizations instantly reach the right people, coordinate responses, and manage critical events - empowering schools, healthcare systems, manufacturers, enterprises, and public organizations to create safer environments.

Just as important as what we build is how we work. We're a collaborative, supportive team that cares deeply about our mission, our customers, and each other.

An exciting opportunity is available for a Customer Success Specialist to join the Singlewire team. This position is part of a highly visible and customer-facing team responsible for the post-sale success and satisfaction of Singlewire Customers. If you are passionate about working with others and enjoy working in a fast-paced environment - this might be the position for you!

What You'll Do

The Customer Success Specialist will work closely with Customer Success Operations, executing strategies for customer satisfaction, revenue growth and expansion, and risk mitigation. Our primary focus is revenue protection and a growth mindset.

Key criteria that make you a good fit for this role include experience driving business outcomes for customers in a one-to-many setting, large-scale outreach through automated and manual campaigns, and the ability to understand and anticipate customer needs and contribute meaningful solutions to identified problems.

To be successful in this role, you'll need to be able to execute the following responsibilities:

• 
  
• Responsible for prescribed customer engagements during the post-sale customer lifecycle
  
• Manage a high volume of customer contacts via phone and email each day - utilizing Salesforce CRM to organize and prioritize activities
  
• Triage incoming customer requests and route to appropriate internal resources
  
• Understand and articulate the unique value proposition of our product
  
• Coordinate with CS operations to improve playbooks that impact customer health
  
• Advocate for customers' needs and share feedback to resolve customer challenges
  
• Contribute thoughtful solutions to customer challenges to improve the customer experience
  
• Work towards Key Performance Indicators (KPIs), both individually and as part of a team
  

No travel is expected for this role.

Required Qualifications:

• 
  
• Bachelor's degree or equivalent work experience
  
• 1+ years experience in Customer Success
  

Preferred Qualifications:

• 
  
• Demonstrated ability to connect product capabilities to customer ROI; experience with value-driven outcomes
  
• Experience developing customer relationships and influencing decisions
  
• Experience developing and executing outreach campaigns
  
• Demonstrated ability to establish and maintain a high level of partner and customer trust and confidence
  
• Technical aptitude with a solid understanding of technology and how a product works
  
• Ability to effectively adapt to changing technology and an evolving strategy in a growing organization
  
• Critical thinking skills with a resilient approach, adaptable and work well under pressure with meticulous attention to detail
  
• Excellent organizational and time management skills
  

At Singlewire, we believe what we do truly matters. We're passionate about protecting people and helping organizations respond when it counts. We're a team of collaborators who support each other, work hard toward shared goals, and celebrate successes together.

Federal Account Executive

Location: United States (Washington DC or Northern Virginia)

Role Overview :

Aurigo is seeking a Federal Account Executive to drive enterprise sales across U.S. federal agencies. This role focuses on building strategic relationships, navigating complex procurement environments, and closing large, multi-year enterprise technology engagements within government institutions.

The ideal candidate brings an established network within federal agencies and a proven track record of selling enterprise technology into government. Success in this role requires the ability to manage long procurement cycles, influence multiple stakeholders, and develop opportunities from early engagement through contract award and expansion.

Key Responsibilities

• Own the full federal sales lifecycle, from opportunity development through contract execution and account growth.
• Build and maintain trusted relationships across federal agencies, including program leaders, procurement officials, and executive stakeholders.
• Identify and develop enterprise opportunities aligned with agency priorities and Aurigo’s products and solutions
• Navigate federal procurement frameworks, acquisition processes, and contract vehicles.
• Develop strategic account plans for priority agencies and programs.
• Lead complex deal execution by coordinating with solution engineering, product, legal, and delivery teams.
• Manage multi-stakeholder buying environments across technical, operational, and procurement functions.
• Maintain disciplined pipeline management and forecasting within the company’s sales processes.

Candidate Profile

• Proven experience selling enterprise technology solutions into U.S. federal agencies.
• Established relationships within agencies such as the U.S. Army Corps of Engineers, Department of Defense, FAA, FRA, NASA, Navy, or similar federal organizations.
• Strong understanding of federal procurement processes and government contract vehicles.
• Demonstrated success managing complex enterprise sales cycles in government environments.
• Ability to build credibility with senior government stakeholders and influence multi-layered decision processes.
• Experience leading large enterprise technology deals from early engagement through contract award.
• Ability to coordinate internal teams and resources to support proposals, procurement, and complex deal execution.

Preferred Experience

• Experience selling enterprise platforms, infrastructure software, or mission-critical technology solutions.
• Familiarity with federal systems integrators, contractors, and partner ecosystems.
• Understanding of federal budgeting cycles, program structures, and acquisition pathways.

About Aurigo

Aurigo is an American technology company founded in 2003 with a mission to help public sector agencies and facility owners plan, deliver, and maintain their capital projects and assets safely and efficiently. With more than $300 billion of capital programs under management, Aurigo's awardwinning software solutions are trusted by over 300 customers in transportation, water and utilities, healthcare, higher education, and government on over 40,000 projects across North America. We are a privately held corporation headquartered in Austin, Texas, USA, with software development and support centers in Canada and India. We are proud to be Great Place to Work Certified three times in a row and recently recognized as one of the Top 25 AI Companies of 2024.

Are you an experienced Prin IT Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Prin IT Business Analyst to work at their company in Fridley, MN.

Position Summary: Looking for a business analyst to help with early engagement with the Neuromodulation business. Help to understand the business problem, look at solutions to solve the problem, and define the value to the business. Define business requirements for the solutions. Work with corporate IT to review existing solutions and vendors for fit to business requirements. Develop solution options and approaches for implementation.

Primary Responsibilities/Accountabilities:

• Responsibilities may include the following and other duties may be assigned. Engages with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value. Work with data sets to define use cases to improve products, processes and/or services. Collaborates with Business Partner (BP), business stakeholders and IT Product Owners / Managers to develop business requirements for product or system changes. Determine and document business problems and identify solutions internally and externally to solve business problems. Develop plan and technical resources necessary to implement solution. Work with others to finalize timeline to implement. Functional Skills: Ability to analyze data and trends in order to develop software recommendations to solve business problems, develop a plan to implement solutions. Additional Skills: Problem Solving, Detail Oriented, Cross-Functional Collaboration, Customer Service, Process Improvement, Communication. Technology: Understanding of systems, software and technological concepts, Familiarity with data analysis tools.
• PECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
• DIFFERENTIATING FACTORS Autonomy: Recognized expert, managing large projects or processes. Exercises considerable latitude in determining deliverables of assignments, with limited oversight from manager. Coaches, reviews and delegates work to lower level specialists.
• Organizational Impact: Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results. May manage large projects or processes that span outside of immediate job area. Innovation and Complexity: Problems and issues faced are difficult, moderately complex and undefined, and require detailed information gathering, analysis and investigation.
• Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area. Implements solutions to problems. Communication and Influence: Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels. May negotiate with others to reach understanding or agreement, and influence decision-making. Leadership and Talent Management:

Qualifications:

• Typically provides guidance, coaching and training to other employees within job area. Typically manages major / moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader.
• Required Knowledge and Experience: Requires mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience. May have broad knowledge of project management.
• Requires 7+ years of experience with a Bachelor's Degree or 5+ years of experience with an advanced degree or 12+ years of experience with a High School Diploma or equivalent.
• Business analysis or Solution Architecture experience
• Taking an undefined business problem through to a solution
• Researching technology options and fitting them to business needs.

Are you an experienced Back End Developer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Back End Developer to work at their company in Richfield, MN.

Position Summary: We are seeking a DevOps Engineer to join our Enterprise API Management team. The successful candidate will be responsible for building, deploying, and operating our platform and services, with an emphasis on automation, reliability, and secure-by-default delivery. This role partners closely with engineers through collaboration and pair programming to improve CI/CD pipelines, troubleshooting practices, and operational readiness, and it also requires some software development experience (e.g., ability to read/debug code and contribute when needed). Technologies involved include Kubernetes, Helm charts, Java/Spring Boot, AWS offerings (certification preferred), and API platform capabilities such as API Gateway and security.

Qualifications:

• Kubernetes 5+ Years
• Helm Charts 4+ Years
• AWS (core offerings; certification preferred) 5+ Years
• Java and Spring Boot 5+ Years
• API Security 5+ Years

Preferred:

• CI/CD and GitOps
• Infrastructure-as-Code experience (e.g., Terraform/CloudFormation)
• API Gateway/API Management experience
• Observability tooling (logging/metrics/tracing) and on-call readiness
• Lua Programming
• Collaborative delivery practices (pair programming, code reviews)

Role: Principal AI Solution Architect

Location: Houston, TX, 77086 - Onsite

Duration: Long term Contract

Job Description:

Key Responsibilities:

• Partner with business and technical stakeholders to identify and implement agentic AI and machine learning solutions that improve decision making, workflows, and automation
• Design and implement cloud native AI architectures using Microsoft Azure services and established AI design patterns
• Collaborate with Data Scientists and other AI Engineers to transform prototypes into production ready, scalable solutions
• Build, deploy, and operate enterprise scale machine learning pipelines, emphasizing reliability, performance, and security
• Orchestrate and configure infrastructure that enables low latency, resilient AI workloads, leveraging infrastructure as code and automation
• Contribute to reusable accelerators, templates, and patterns that improve delivery speed and consistency across teams
• Support CI/CD, monitoring, and operational practices for AI and ML systems in production environments

Required Technical Skills:

• Strong experience with Microsoft Azure, including AI/ML services and cloud native architectures
• Hands on experience deploying and operating ML pipelines using Azure Machine Learning
• Proficiency in Python and modern software engineering practices
• Experience with automation and configuration management, including Ansible
• Solid understanding of MLOps, model lifecycle management, and CI/CD for AI systems
• Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)
• Working knowledge of security, identity, and access control in enterprise cloud environments

Preferred Skills:

• Experience with Microsoft Foundry
• Experience implementing or operating agentic AI systems
• Familiarity with data engineering tools such as Databricks, Spark, Azure Data Factory
• Experience integrating AI services (e.g., cognitive services, computer vision, unstructured data processing)

Experience Requirements:

• 5+ years of experience in software engineering, AI engineering, or machine learning engineering roles
• Proven experience delivering production AI or ML solutions in a cloud environment
• Experience collaborating with cross functional teams across data science, engineering, and architecture

Ways of Working:

• Ability to work independently as a contractor while integrating effectively with existing teams
• Strong communication skills, with the ability to explain complex technical concepts clearly
• Results oriented mindset with a focus on delivering business value quickly and reliably.