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Software/Automation & Integration Engineer | Full-Time & Intern | Elite Capital Group | Nashville, TN | On-Site Only

Elite Capital Group ( ) is a Nashville-based real estate development and capital infrastructure company. We build luxury residential and mixed-use properties across Tennessee and the Southeast, and we develop energy-powered land for data center operators. We run lean, move fast, and build systems that scale.

We're looking for a motivated Automation & Integration Engineer — full-time or intern — with a background in software engineering or coding. You'll build, deploy, and maintain bots and system integrations across our tech stack, working directly with leadership to streamline investor relations, deal management, and internal operations.

This is a high-impact, hands-on role. You won't be managing tickets — you'll be building real systems used by real people every day.

What You'll Build

▸ Automated bots hosted on Railway (Python / Node.js) — investor follow-up bots, newsletter bots, deal extractors, and alert systems ▸ API integrations across our core platforms — , Slack, Gmail, Google Drive, Dropbox, and custom webhooks ▸ OAuth flows, REST APIs, and event-driven triggers ▸ board automations, custom columns, and workflow logic ▸ Full-stack internal tools and dashboards for deal pipeline tracking and investor relations ▸ AI-assisted tools for market analysis and data infrastructure ▸ Audits and repairs of existing bots and integrations (crash loops, expired keys, NLP gaps)

What We're Looking For

Required: ▸ Proficiency in Python and/or Node.js ▸ Experience with REST APIs and webhook-based integrations ▸ Familiarity with bot deployment platforms (Railway, Heroku, Render, or similar) ▸ Strong foundation in computer science — algorithms, data structures, OOP ▸ Experience with back-end web development ▸ Strong debugging and problem-solving skills ▸ Ability to work independently in a fast-paced environment ▸ Pursuing or holding a degree in Computer Science, Software Engineering, or related field

Bonus Points: ▸ Experience with API or automation workflows ▸ Slack API / Block Kit experience ▸ Full-stack web development (React, Next.js, or similar) ▸ Familiarity with Claude AI, Claude Code, or MCP (Model Context Protocol) ▸ Git and version control experience ▸ Interest in real estate, energy infrastructure, or fintech

What You Get

▸ Real deliverables that ship into production — not practice projects ▸ Direct access to founders and decision-makers ▸ Exposure across real estate, data centers, and emerging tech ▸ Full-Time: Competitive salary based on experience ▸ Intern: Paid internship with potential for full-time conversion

How to Apply

Send your resume or LinkedIn, a brief description of something you've built (GitHub welcome) to the following email:

Our financial services client is looking for a Conversation Designer to join their team! This is a 40 hr/week, hybrid role. Candidates can be located in Westwood, MA, Charlotte, NC, Johnston, RI, Iselin NJ, or Plano, TX!

The Conversation Designer will be responsible for creating, refining, and optimizing natural, human like voice interactions within our AWS Connect IVR system. This role will focus on designing intuitive conversational flows that enhance the customer experience and improve the effectiveness of our Voice Bot.

Key Responsibilities:

- Design conversational workflows and dialogue scripts for AWS Connect based IVR experiences.

- Develop voice interaction models that align with business goals, customer needs, and best in class conversational design principles.

- Collaborate closely with product, engineering, and operations teams to ensure smooth implementation of designed experiences.

- Analyze call data and customer feedback to identify opportunities for improving system understanding, response accuracy, and conversational fluidity.

- Create guidelines, prompts, and tone of voice standards to ensure consistency across all customer interactions.

- Conduct usability testing, tune bot responses, and iterate designs based on real world performance.

- Ensure all conversation designs adhere to compliance, privacy, and accessibility standards.

Required Skills & Qualifications:

- Experience designing conversational experiences for IVR, voice bots, or virtual assistants.

- Hands on experience with AWS Connect, Contact Flow design, and related AWS services.

- Strong understanding of natural language patterns, conversational UX, and voice interaction best practices.

- Ability to translate complex business processes into clear, simple, intuitive customer dialogues.

- Excellent written communication, analytical thinking, and problem solving skills.

- Experience collaborating with cross functional teams in a fast paced environment.

Preferred Qualifications:

- Experience with Amazon Lex, Bedrock, Nova Sonic, or other conversational AI frameworks

- Experience implementing voice biometrics, fraud detection, or advanced authentication

- Knowledge of call analytics, voice transcription, and conversation intelligence platforms

- Experience in financial services or regulated environments

• - Strong background in customer journey design and service design

1. Must-Have Technical experience, knowledge and hands-on experience on Genesys or some other Cloud solutions Implementation and maintenance of the Cloud contact center or any other CCaaS solutions.
2. Detailed Technical and Practical experience of solution deployments on Genesys PureCloud contact center solution.
3. Collaborate and define components of Genesys Cloud solutions, from both functional and business perspective.
4. Implement Genesys Cloud platform configurations, changes, and deployments to production.
5. GCA/GCP certification are preferred.
6. Hands on experience on Genesys Cloud Architect, Routing, Contact center, Telephony and People & permission modules.
7. Understanding of peripheral contact center applications and integrations including familiarity with CRM, workforce management (WFM), quality management (QM), display boards and reporting tools.
8. Develop and manage IVR platform using Genesys Cloud Architect and enhance call flows.
9. Troubleshoot, resolve, manage Genesys Cloud incident tickets, and resolve system issues.
10. Involved in all aspects of Cloud technology for the Contact Center.
11. Other Key focus areas:
12. Experience in integration with app foundry partner solutions like AWS S3, AWS lex bot, AWS Polly, and Microsoft dynamics.
13. Chat bot and human-agent interaction.
14. Email interaction.
15. Web Messaging/Chat interactions.
16. Web Services Integration.
17. Scripter.
18. Must have good knowledge in AWS solutions. AWS CI/CD, Lambda, Cloud watch and S3 bucket.
19. Must have good knowledge in Service Now ticketing tool.
20. Superior interpersonal, verbal, and written communication skills.
21. Ability to manage partners and vendors.
22. Must involve in Team discussion and Customer discussion on new projects and enhancements.
23. Time management and prioritization skills.
24. Ability to develop strong working relationships.
25. Ability to manage multiple activities and changing priorities.
26. Flexible with Shift timings

Job Title: Salesforce Service Cloud Architect

Location: Parsippany, NJ

Interview: Video Interview

Description:

Define end-to-end Salesforce Service Cloud architecture, ensuring alignment with business goals and enterprise standards

Design scalable and modular solutions across Case Management, Omni-Channel, Knowledge Base, Live Agent, CTI, and Email-to-Case

Lead the design of data models, security models, and sharing architectures

Develop integration strategies using REST/SOAP APIs, Platform Events, and middleware tools like MuleSoft, Informatica, or Dell Boomi

Evaluate and recommend AppExchange products and third-party tools as part of the solution landscape

Create solution blueprints, sequence diagrams, and architecture documentation for development teams

Technical Leadership

Serve as the technical authority for Salesforce implementations, providing direction to developers, administrators, and functional consultants

Enforce governance standards, design patterns, and best practices across all Salesforce projects

Perform code reviews, solution assessments, and ensure compliance with Salesforce platform limits and security standards

Mentor development teams and guide them on Apex, LWC, Integration, and Performance Optimization

Stakeholder & Delivery Management

Collaborate with business analysts, project managers, and client stakeholders to translate requirements into robust technical designs

Participate in solution estimation, RFP responses, and pre-sales activities, providing architectural recommendations and effort sizing

Work with cross-functional teams (Infrastructure, Security, Data, and Integration) to ensure seamless end-to-end solution delivery

Support release planning, DevOps strategy, and CI/CD pipelines for Salesforce environments

Governance & Quality

Ensure compliance with Salesforce best practices, governor limits, and data security policies

Establish and maintain architecture governance frameworks, technical documentation, and design repositories

Lead performance reviews, scalability assessments, and security audits of Salesforce solutions

Basic Qualifications:

Minimum 10+ years of experience of Deep expertise in Apex, Lightning Web Components (LWC), SOQL/SOSL, REST/SOAP APIs

Minimum 8+ years of experience Strong understanding of Salesforce data model, security, and integration architecture

Minimum 10+ years of experience Hands-on experience designing and implementing Service Cloud, including Omni-Channel, CTI, Knowledge, and Case Management

Proven track record of leading large-scale enterprise implementations

Familiarity with DevOps tools (Copado, Jenkins, Git, Gearset) and CI/CD automation

Experience in Agile delivery frameworks and global delivery models

Excellent communication, presentation, and stakeholder management skills

Preferred Qualifications

Salesforce Certified Technical Architect (CTA) or actively pursuing CTA

Knowledge of Field Service Lightning (FSL), Einstein Bots, or Salesforce Industries (Vlocity)

Experience integrating Salesforce with legacy or cloud-based systems (AWS, Azure, SAP, etc.)

Familiarity with Agile at Scale (SAFe, LeSS) and multi-cloud Salesforce implementations

Personal Attributes

Strategic thinker with a strong problem-solving and analytical mindset

Excellent leadership and team collaboration abilities

High attention to detail and commitment to quality

Ability to manage multiple priorities and communicate effectively with both technical and business audiences

Salesforce Certifications (Mandatory):

Application Architect or System Architect

Platform Developer I & II

Service Cloud Consultant

The National Automatic Sprinkler Industry (“NASI”) Welfare and Pension Funds (“Funds”), located in Landover, Maryland is currently seeking an Assistant Executive Director for Union Benefits (“Assistant Executive Director”), reporting directly to the Executive Director. The ideal candidate will be an experienced leader who excels at supporting, mentoring, and motivating staff; overseeing benefit operations and compliance; facilitating efficient and effective communication across leadership and teams within an organization; and championing the Funds’ strategic initiatives. Other than for travel, the Assistant Executive Director is expected to be in the office five (5) days a week. NASI offers a salary range between $175,000 and $200,000 based on experience and a generous comprehensive benefits package that includes fully employer paid health coverage in an exceptional health plan, a defined benefit pension plan, a defined contribution retirement plan, paid time off, among other benefits.

NASI is dedicated to the mission of providing exceptional healthcare and retirement benefits to the hardworking women and men in the sprinkler industry union and their families. NASI is a mission-driven organization, which has cultivated a collegial work environment where employees can drive change in the Taft-Hartley space, pursue professional development, and maintain a work-life balance.

The NASI Fund Office administers seven multiemployer Taft-Hartley trust funds, including two defined benefit pension plans, two welfare plans, one defined contribution individual account plan, and two education and apprentice training funds. It also administers a defined benefit pension plan that covers its own staff. These plans provide healthcare (including medical, prescription, dental, and vision benefits) and retirement benefits to more than 20,000 active and retired sprinkler fitters and their families.. Sprinkler Fitters install, repair, and maintain fire sprinkler systems in industrial, commercial, and residential buildings to protect lives and property. Participants are members of the 15 straight-line Sprinkler Local Unions of the United Association who work for over 700 sprinkler contractors. NASI has assets of approximately $8 Billion total between eight (8) funds. For more information, please visit the Funds’ website at the general direction of the Executive Director, the Assistant Executive Director will assist in overseeing the day-to-day operations of the Funds, including management of the directors, department managers, and staff who support the administration of the benefit plans, in accordance with the respective Trust Agreements and Plan Documents adopted by the Trustees. This includes developing and monitoring policies/procedures and performance standards and ensuring compliance with relevant statutes, regulations, and requirements (including ERISA, DOL, and IRC). The Assistant Executive Director will participate actively with the Executive Director in strategic business planning and budgeting processes and assist with implementing short and long-term operational goals and objectives of NASI.

Responsibilities

The precise job responsibilities will depend on the experience of the selected candidate, but will likely include without limitation:

• Oversee day-to-day operations: Ensure financial and operational accuracy and compliance of the administration of the plans; Establish and monitor operational policies, procedures, and performance standards to ensure efficiency, accuracy, and prompt, accurate service to participants; Make recommendations to the Executive Director regarding opportunities for process improvements that are impactful to quality or service delivered to participants and beneficiaries; Conduct regular meetings with managers and staff to keep apprised of day-to-day operational and staff issues and proactively work to address operational issues.
• Strategic planning: Participate in strategic business planning and budgeting process, including frontline responsibility for annual budget; Assist, participate in, and provide oversight and management of the Funds’ strategic and long-term initiatives and projects. Attend and present at BOT meetings, approximately five (5) times a year, as well as various seminars and education meetings for different unions (throughout the year).
• Oversee supervision of staff: Provide vision, leadership, guidance, and motivation to approximately six (6) supervisors with approximately 45 collectively bargained direct reports; Mentor and develop directors, department managers, and staff through performance management, goal setting, training, and effective employee relations to ensure superior service is consistently provided; Develop and implement training programs for managers and staff; Ensure collaboration and communication across departments.
• Ensure compliance:Ensure compliance with relevant plan statutes, regulations, and requirements; Consult with outside professionals on compliance matters as needed; Assist in submission of government mandated forms; Remain informed of all plan provisions for all benefit plans; Network regularly with professional organizations and colleagues in the industry to stay informed of new regulations, recent events, and/or other situations that could affect NASI.
• Ensure adequate systems and technology: Ensure systems are maintained and updated to support the Funds’ recordkeeping, benefit processing, cybersecurity, and participant service needs; Support IT staff with the implementation of new benefits administration systems, tools, and technologies.

Requirements

The ideal candidate will meet the following requirements:

• Work Experience: Minimum of ten (10) years of experience in benefits (pension and welfare/health) administration/operations required. Minimum of seven (7) years of senior-level management experience required, including direct experience with executive-level decision making and interaction with executive management. Experience in Taft-Hartley and/or collectively bargained environment preferred.
• Educational Background: Bachelor’s degree or commensurate related experience required. Advanced degree or certifications (e.g., CEBS) preferred.

Special Skills or Credentials:

• Experience with multiemployer fund operations and extensive knowledge of pension and welfare/health benefit plans as well as related governmental/legislative regulations (ERISA, DOL, HIPAA/HITECH, ACA, PPA, etc.) including knowledge of plan design and interpretation is preferred.
• A professional with demonstrated leadership skills, proven “hands-on” managerial style, excellent judgment, and strong work ethic.
• Strong decision-making and organizational skills with the ability to optimize the use of all available resources and deliver on multiple priorities. Strong project management skills, including the ability to multi-task and prioritize effectively in order to meet deadlines.
• Excellent interpersonal and communication skills, including the ability to constructively interact with staff, at all levels of the organization, as well as outside professionals and service providers.
• Highly organized with the ability to motivate others to be organized. Flexible, team player that can lead effectively as well as provide support to others in leadership roles.
• Innovative and creative thinker with an ability to identify tasks that may be automated and implement necessary changes. Proficiency with current technology (especially MS Word, Excel, and Outlook) and experience with benefits administration systems (experience with Bridgeway Benefit Technologies’ basys benefit administration system is a plus).
• Appreciation for regulatory and political environment.

Apply

As noted above, NASI offers a competitive salary and a generous and comprehensive benefits package that includes fully employer paid health coverage in an exceptional health plan, a defined benefit pension plan, a defined contribution retirement plan, paid time off, as well as other benefits. NASI encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability.

To apply, please send your resume and salary requirements to Please include job reference code 0326NASIADLI in the subject line or with your application.

Akkodis is seeking a SOC Analyst for a Contract position with a client located inTempe, AZ, for a hybrid work schedule.

Pay Range: $50 to $53/hr.. The rate may be negotiable based on experience, education, geographic location, and other factors

Job Description

• SOC Analyst - Tier 1 CoverageMonitor, triage, and escalate security alerts
• Execute playbooks and document incidents
• Collaborate with global GSOC teams and follow the GSOC operating model
• Experience in financial services or regulated environments preferred familiarity with NIST, MITRE ATT&CK, and GSOC workflows
• Ability to work hybrid in Tempe office
• Business Operations Transfer (BOT) models preferred
• Analysts will be required to have both English and Japanese language skills as well as cultural fluency

If you are interested in this role, then you can click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Pratiksha Panday at or

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

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