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Job Responsibilities:

• Create model content and leverage that content for contract documents, markups and sketches.
• Create model content from existing contract drawings, iterative markups, and conceptual sketches.
• Create drawings from coordinated models for Contract Documentation for Submission to AHJ’s, Fabrication, and install.
• Create material lists and schedules from project model for purchasing and fabrication.
• Create Total Station layout files from model and/or directly from contract drawings and markups.
• Participate in BIM coordination meetings as needed.
• Resolve clashes while maintaining constructability of the work and minimizing impacts to project budget.
• Review and correct own 2D and 3D work for accuracy and completeness prior to submitting for review or installation.
• Identify and communicate issues that need clarification to the VD modeler II/design managers/VDC managers/self-perform managers
• Collaborate with Design, VDC, manufacturing, and field operations teams to continually improve.

Job Requirements, Qualifications, Characteristics:

• Education in Architecture, Engineering, Construction, Drafting, or a related discipline or equivalent field experience or related work experience.
• 2+ years of experience in a BIM (Building Information Modeling) environment (training experience may be considered).
• Proficiency with current versions of Autodesk Revit, AutoCAD, and Be.Smart (Revit Plug-in).
• Experience in Metal Stud Framing detailing and modeling preferred.
• Ability to independently troubleshoot minor software issues.
• Strong attention to detail and organizational skills.
• Effective communication skills with team members and key project stakeholders.
• Ability to read and interpret plans, specifications, submittals, and codes required to perform work effectively.

About Titan America

Titan America LLC (NYSE: TTAM), a TITAN Group Company, is one of the premier producers of cement and building materials in the eastern United States and the North American subsidiary of the TITAN Group. With a history spanning over 100 years, Titan America has consistently delivered innovation, operational excellence, and sustainable solutions. Our comprehensive portfolio—including cement, aggregates, fly ash, ready-mix concrete, and specialty admixtures—serves diverse customer needs across commercial, industrial, and infrastructure markets.

We have an excellent opportunity for an ERP Compliance & Office Administrator in our Corporate Center, located in Norfolk, VA

The ERP SOX Compliance & Office Administrator is a key position of the ERP Applications function of IT at Titan America with prime responsibility for overseeing the design, initiating the execution and ensuring completeness of IT Controls directly and indirectly related to SAP S/4HANA system of Titan America. The ERP SOX Compliance & Office Administrator is a hands-on role and reports to the ERP Apps Director.

Prerequisites

• This is a full-time/regular, on-site position based in Norfolk, VA or Deerfield Beach, FL
• Candidates must either reside locally or be willing to relocate.
• US Citizens or Green Card holders.

Required Skills & Experience

• Bachelor's degree or equivalent experience in a relevant field.
• 2-3 years of experience in an administrative or support role, preferably in a compliance or audit-related environment.
• Proficient in Microsoft Excel, with the ability to create pivot tables and use lookup functions.
• Basic understanding of SAP modules, navigation and concepts to effectively communicate with the technical team.
• Strong verbal and written communication skills.
• Excellent organizational skills and high attention to detail.
• Ability to work independently, proactively and within defined deadlines.

Preferred Qualifications

• Familiarity with other Microsoft Office applications, such as Word, Powerpoint, Visio, Access, is a plus.
• Experience in other Microsoft Tools (Teams, SharePoint, Calendar, Power Automate etc.) will be considered a clear advantage

Position Responsibilities

• Control Management:
• Maintain a calendar of SOX compliance control obligations and deadlines.
• Coordinate with control owners to schedule meetings and gather necessary information for audits.
• Ensure proper and timely execution of the IT/ERP Controls.
• Update and manage version control for documentation related to SOX controls.
• Ensure control-related documentation and evidence is complete, accurate and up to date.
• Ensure attention to detail and accuracy in handling control-related information.
• Communication and Collaboration:
• Exhibit strong communication skills to interact with the technical team and understand their needs.
• Participate in meetings and take detailed notes to support the team.
• Proactively remind the team of upcoming control obligations and provide suggestions for improvement.
• Administrative and Organizational:
• Organize, maintain and ensure timely approval of Agreements and Invoices related to Managed Services (Intercompany), License Maintenance and External Partner Services
• Take initiative in completing administrative tasks.

Travelling

Light domestic travelling (

TITLE: CONSTRUCTION SUPERINTENDENT

ABOUT THE JOB:

Seeking Experienced and Qualified Candidates for a Full-Time Construction Superintendent Role. This position requires travel to worksites throughout the U.S.

Responsibilities:

• Lead crews in constructing pre-engineered structures across the U.S.
• Conduct weekly safety meetings and train new hires.
• Manage multiple daily issues that arise on construction projects.
• Maintain positive relationships with customers, design teams, subcontractors, and suppliers.
• Read and interpret construction drawings/plans with advanced coordination skills.
• Demonstrate advanced knowledge of building components and proper installation procedures.
• Sequence work plans, schedule tasks, and manage budgeting and expenditures effectively.

PERKS & BENEFITS:

• Excellent benefits
• Competitive pay range

SKILLS & QUALIFICATIONS:

• Minimum 10 years of experience in the construction industry, ideally with steel, metal, and/or pre-engineered structures.
• At least 5 years of supervisory experience with mid- to large-sized crews.
• Strong project management skills.
• Proficiency with computers and Microsoft Office products.
• Bachelor's degree in Construction Management, Business Administration, or a related field (preferred).
• Bilingual English/Spanish preferred

HOW TO APPLY:

• Send a Microsoft Word version of your resume to Kristin Sweeney at AppleOne.

Job Title: Contracts Manager – Utility-Scale Solar & Energy Storage

Location: Austin, Texas

Employment Type: Full-Time

Position Summary

The Contracts Manager oversees all contractual activities for utility-scale solar and energy storage projects from early development through project execution. This position ensures compliance with contract requirements, manages risk, and supports project teams in delivering high-quality projects on schedule and within budget. The ideal candidate brings extensive experience in contract negotiation, risk mitigation, and familiarity with industry standards in renewable energy.

Key Responsibilities

Contract Drafting & Negotiation

• Prepare, review, and negotiate EPC (Engineering, Procurement & Construction), O&M (Operations & Maintenance), supply agreements, and other project-related contracts.
• Partner with legal counsel to ensure alignment with laws, regulations, and company policies.
• Maintain contract documentation, exhibits, and version control.

Risk Management

• Identify contractual risks at all stages of the project lifecycle.
• Develop and implement strategies to reduce exposure and resolve disputes effectively.

Project Support

• Collaborate with project management, engineering, and procurement teams to align contract terms with project timelines, budgets, and objectives.
• Track contract execution and ensure adherence to all terms and conditions.

Stakeholder Coordination

• Act as the primary contact for clients, vendors, and subcontractors on contractual matters.
• Facilitate communication between internal teams and external stakeholders.

Documentation & Reporting

• Maintain organized, accurate records of all contracts and related correspondence.
• Provide regular updates on contract status, risks, obligations, and key deliverables.

Qualifications

Education:

Bachelor’s degree in Business, Law, Engineering, or a related field. JD or MBA preferred.

Experience:

• Minimum of 5 years in contract management, ideally within renewable energy or large-scale infrastructure.
• Demonstrated success negotiating complex EPC and supply agreements.

Skills:

• Strong understanding of construction law, commercial terms, and risk allocation principles.
• Excellent negotiation, communication, and organizational abilities.
• Proficient with contract management platforms and Microsoft Office Suite.

Preferred Attributes:

• Experience with utility-scale solar and battery energy storage systems (BESS).
• Knowledge of regulatory and permitting requirements in the renewable energy industry.
• Ability to thrive in a fast-paced environment and juggle multiple priorities.

Working Conditions

• Primarily office-based with occasional travel to project sites and meetings with vendors or contractors.
• Extended hours may be required during key milestones or contracting deadlines.

If this role is of interest either apply direct or email Simon Howard ( )

CMM Programmer / PCDMIS Programmer

Location: Indianapolis, IN

Job Description

Program complex aerospace parts utilizing advanced PCDMIS methods. This programming process entails programming offline to a CAD model, debug on CMM, perform repeat study, perform independent validation and implement into shop. The ability to read complex drawings, interpret GD&T and build the program utilizing the CAD model is required. Some travel to NC and other sites for program implementation is required.

• Used PCDMIS version 2021 or newer
• Min 5 years of PCDMIS programming experience, or 2 years of PCDMIS experience along with 5 years of other CMM language.
• Has used PCDMIS extensively within a year
• Program offline utilizing CAD models
• Able to program iterative alignments
• Able to program 6-point target point alignments
• Touch scanning experience
• Strong GD&T skills, with strong focus on true position, runout, surface profile

Desired Skills

• Read and write text files from PCDMIS
• Knowledgeable with variables
• CAD experience, NX preferred
• Familiar with MSA process

ATI has been named "Best Places to Work in SC" from 2

This is a full-time opportunity with benefits

ATI provides Medical, Dental and Vision Plan options

Flexible Spending Accounts, including health and dependent care accounts

403B Retirement Savings plan with a very competitive company contribution

Personal time-off (pre-loaded & accrued) plus 12 paid holiday-days

Life Insurance paid by ATI

Paid Parental Leave

Short-Term & Long-Term Disability Coverage paid by ATI

Employee Assistance Program

Tuition Reimbursement Program

Flexible work schedules

ATI's standard business hours are Monday-Friday, between 8 AM - 5 PM.

ATI builds and manages collaborations that conducts research and development of new technologies to solve our nation’s most pressing challenges. Our collaborations are custom-built teams of organizations from industry and academia that develop novel technologies for the federal government. Traditionally, these processes are complicated and burdensome. That’s where ATI comes in. We simplify and streamline processes to make it all work. When you work at ATI, you become a part of something larger than yourself. Our collective work – no matter what department or division you work in – ultimately enables the warfighter, saves lives, and diversifies the industrial base. At our core, ATI is a service organization. We are in service to others; it’s what we do, and it’s who we are.

Position Description

Provide support and assistance to the Division, Program Manager, team members, and clients to accomplish program goals and objectives. Primary job duties require exercising discretion and independent judgment with respect to matters of significance to the business

Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.

We offer a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.

**The grade, title and salary for this position will be determined once an assessment is completed on the selected candidates education, experience, and skills (level assigned will be as either a Program Assistant or Senior Program Assistant)**

Essential Functions:

Responsible for the data entry and maintenance of accurate records for each consortium membership and member.

As directed, responsible for the preparation and maintenance of accurate financial records for the consortium.

Assists Program Managers with planning and execution of customer programs.

Handles frequent contact within and outside the company on significant matters requiring tact, persuasion and negotiation skills.

Manage calendar for manager and maintains team and company calendars; identifies and resolves potential scheduling conflicts.

Arranges meetings, conferences, video conferences, and telephone conferences, including equipment prep and testing, attendance tracking, room setup and catering, preparation of agendas and presentation materials.

Coordinates meeting registrations, memberships, supplies, materials, equipment and services for business unit and program requirements.

Assists in the development of, and provides support for, meetings, workshops, conferences, video conferences, and telephone conferences, including equipment prep and testing, attendance tracking, room setup and catering, preparation of agendas and presentation materials.

Assist with coordinate’s program presence at tradeshows: prepares and produces informational materials: contract for booth space and services; staff booth or assist with coordination of team member staffing; prepares and distributes various brochures, posters, press releases and other informational material.

Maintains electronic and paper files for programs in the business unit, including draft and version control, archiving and back-ups.

Provides general administrative support to business unit team members.

Additional Responsibilities:

Assists with tracking specific budget items as assigned.

Performs other duties as assigned.

Qualifications:

Bachelor's Degree, or an Associate's Degree and two years related experience, or High School and six years of related experience.

Computer skills including intermediate Excel skills, MS Office Suite - Word, PowerPoint, Outlook and Project desired. MS Access experience a plus.

Ability to travel to conferences and meetings required. Weekend travel is very infrequent, but a remote possibility to support the client’s needs for an early Monday or late Friday event maybe needed.

This position will need the ability to access US only data systems – US Citizenship is required and/or must be able to obtain and maintain a DOD security clearance (for certain projects/programs).

This position is subject to a background check that includes a review of criminal records. In reviewing an applicant’s criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.

Ability to use phone and computer systems, copier, fax, and other office equipment.

Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.

Work Environment:

This position is located in an air-conditioned, environmentally controlled atmosphere, and occasionally attend meetings in technology company environments.

Noise level in the work environment is usually moderate.

ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and all other protected classes.

Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.

If you require accommodations to complete this application, please contact Human Resources at (843) 760-4350 or email

Anticipated starting salary is in range commensurate with education and experience:

$49,500

Description

Develop and support safety and continuous improvement activities by overseeing the tooling/fixture procurement process from design through build, including the supervision of tool makers & a broach bar technician. This includes machine shop fixtures and misc. work holding. The primary purpose of this position is to design innovative fixtures, assign work & direct the tool makers and manage/approve designs/procurement of our broach bar inventory. This position is critical in achieving operational excellence throughout the facility.

Requirements

· Design, implement, and trouble shoot work holding, gauges & equipment components used in production machines.

· Out-source work to vendors and follow-up with build schedules. Evaluate build time & skill level required to build items and determine cost & lead time. Follow-up to ensure build is on time.

· Issue purchase orders for materials and tool room supplies and ensure correct items are ordered and arrive on time.

· Supervise all shifts of the tool room & broach bar technician. Assign work, direct activities and ensure 90% on time completion. Mentor, train and motivate employees to continually develop their skills.

· Manage broach bar processes from design review/approvals, broach bar inventory management (quoting, ordering, and procurement), trouble shooting, and problem-solving broaching issues on the floor.

· Tool Room leadership, process, tooling, & fixture problem solving. Toolmaker training in best practices and promoting continuous improvement in Safety, Quality, Productivity, On-time delivery, & Employee Development.

· Identify areas for improvement and implement Lean Manufacturing principles to continually improve processes, equipment & practices.

- Establish & maintain professional relationships with internal and external stakeholders.

Competencies:

· Excellent communications skills to be able to interface with a multitude of various personalities & attitudes and still maintain a professional demeanor.

· 3D Solids modeling design experience, preferably PTC Creo.

· Can develop innovative tooling designs that are ergonomically sound and are easily machinable with proper GD&T and material call outs.

· Understands tool steels, nylons and various non-ferrous materials to help improve fixture durability while maintaining a lower cost.

· Capable of troubleshooting broach tooling issues or interested in learning about the use of these tools.

· Provide recommendations in broach bar design on new and existing broaching tools.

· Microsoft Word, Excel & Power Point knowledge & use.

Preferred Qualifications:

· Two-year associate’s degree in Tool and Die Design

· 5 to 7 years related to tooling design or tool room machinist experience.

· Supervisory skills and competencies

· PTC Creo modeling software experience

· Microsoft Windows Operating System

· AutoCAD (current version)

· Geometric Tolerances

· 5 to 7 years manufacturing processing experience

· 2 years Lean Manufacturing experience

· 3 to 5 years fixture troubleshooting experience

· 2+ years of broach bar design and usage experience preferred

Part of the Interparfums group founded in 1982, Interparfums USA develops, manufactures and distributes prestige perfumes and cosmetics as the exclusive worldwide licensee for Abercrombie & Fitch, Anna Sui, Donna Karan, DKNY, Graff, GUESS, Hollister, MCM, Oscar de la Renta, Roberto Cavalli, Salvatore Ferragamo and Ungaro. Through its global distribution network, the Company’s products are sold in over 120 countries.

The Senior Manager – Material Planning is a key role within the Planning Team, responsible for overseeing the planning of short- and long-term product requirements in support of the Master Production Schedule. This role evaluates inventory levels and demand across multiple domestic and international locations, balancing requirements and financial considerations to align with company objectives. The Senior Manager also partners closely with suppliers and cross-functional teams to ensure timely and accurate receipt of inventory, while effectively managing excess and obsolescent materials, and provides leadership and guidance to two direct reports.

This position is based in office from Mondays-Thursdays, and remote on Fridays.

Responsibilities:

• Own purchasing of materials using the Material Replenishment Planning as needed for production and in accordance with supply parameters
• Determine and maintain supply parameters such as lead times and Minimum Order Quantities to ensure efficient outputs
• Management of component versions to ensure accurate work orders and stock usage
• Confirm material availability to create production orders that support service objectives, inclusive of required stock transfers
• Utilize capacity planning, economic order quantity evaluation to ensure a smoother supply chain
• Review material shortages preventing order conversion and follow up with appropriate suppliers to expedite deliveries
• Manage exceptions and deviations from the plan as needed by advancing or adjusting supplier orders
• Track and maintain purchase orders to always ensure accuracy
• Engage in efforts that support inventory reconciliation and evaluation of inventory health
• Communicate material supply issues to Supply Planning
• Participation in the coordination of engineering changes, product line extensions or new product launches to ensure timely transitions in material and production flow
• Achieve in-stock and inventory goals
• Approve supplier purchase orders in accordance with company targets and guidelines
• Oversee movement of material within location network
• Lead supply chain projects and initiatives that will enhance planning and inventory process and results
• Supervise, mentor and coach direct reports (Coordinator, Planner or Manager-level)
• Recognize opportunities and take initiative to develop or redevelop processes accordingly

Education/Experience

• Bachelor’s degree in Supply Chain Management, Business Administration, or related field
• 5+ years of experience within material/component planning and supply chain
• 1+ years of experience managing direct reports
• Prior working experience within the Beauty or CPG industry required

Required Skills

• Fundamental knowledge of Supply Chain (Plan, Source, Make, Deliver), the integration of organization, system, and process enterprise wide, and the importance of Master Data in the overall effectiveness and operation of the Supply Chain
• Strong technical (MRP, Office, Outlook, etc.) and interpersonal communication skills
• The ability to work independently with strong decision-making and problem-solving skills
• Excellent communication skills, including written, verbal, and presentation; comfortable and credible with both internal and external partners
• Self-starter who will thrive in fast-paced, dynamic environment
• Possess a strong sense of urgency and ability to multi-task and pivot

We Offer:

• The salary range for this position is $125,000 – $150,000 annually, commensurable with skills, experience, and qualifications
• Bonus opportunity based on personal and business performance
• Robust healthcare, insurance, and benefit options
• Paid time off policies including vacation, personal, holiday, and sick days
• 401K plus company match
• Options to support development, including complimentary access to LinkedIn Learning
• An entrepreneurial career with a dynamic environment where all voices are heard and appreciated
• Low hierarchy with high visibility to C-Suite on a regular basis
• A growing company with a proven track record of solid financial stability

Interparfums USA, LLC is an Equal Opportunity Employer and is committed to providing fair and equitable employment opportunities in compliance with all applicable federal, state, and local laws.

Applied Mental Health Research Assistant

Remote (US – EST hours) or Remote/Hybrid (Cambridge, UK)

Full-Time | Entry-Level | Industry Research

Help shape the future of mental health care.

Our mission is simple but powerful to help people feel better and live fuller lives by making trusted mental-health support accessible to everyone. We are redefining care through innovative, AI-enabled solutions that go beyond today’s capabilities to create meaningful, lasting change.

We’re looking for an early-career researcher who is ready to take their academic training into a fast-moving industry environment. This is a rare opportunity to gain hands-on experience across the full research lifecycle while working alongside experienced clinical and research leaders.

If you enjoy being organised, proactive, and deeply involved in research from concept through to publication this role is for you.

Why Join Us?

• Work across the entire evidence lifecycle in an applied industry setting
• Gain exposure to research requirements for regulators, healthcare partners, and payers
• Develop practical experience in AI safety and clinical governance
• Receive mentorship from a Director of Evidence Generation (PhD Neuroscience) and Head of Clinical (PhD Clinical Psychology)
• Build a strong foundation for future doctoral training

What You’ll Be Doing

Research Operations & Coordination

• Coordinate study activities, timelines, and communications
• Maintain regulatory documentation and version control
• Prepare ethics and governance submissions
• Support data management and research processes

Research Delivery

• Assist with study design and clinical evaluations
• Conduct literature reviews to support protocols and claims
• Collect and manage research data
• Support real-world implementations such as survey deployment
• Engage with lived-experience partners

Analysis & Scientific Communication

• Analyse qualitative and quantitative data
• Prepare internal reports and research summaries
• Contribute to peer-reviewed publications

Clinical Safety Monitoring

• Review safety dashboards and AI-generated outputs under supervision
• Identify trends and flag potential risks in line with protocols

(All clinical monitoring is supervised by a licensed Clinical Psychologist — this role does not involve independent clinical decision-making.)

What We’re Looking For

Essential

• Master’s degree in Psychology, Neuroscience, Mental Health Science, Social Work, or related field
• Experience conducting human-subjects research
• Exceptional organisation and attention to detail
• Proactive mindset with the confidence to take initiative
• Strong scientific writing and communication skills
• Understanding of research ethics and Good Clinical Practice

Desirable

• Exposure to mental health populations through placements, volunteering, or paid roles
• Experience across multiple stages of the research lifecycle
• Familiarity with qualitative methods
• Understanding of mental health in chronic health conditions
• Experience working with patient involvement or lived-experience groups

Who Thrives Here?

You’ll succeed in this role if you:

• Take initiative and naturally step in where needed
• Are comfortable managing multiple moving parts
• Enjoy the operational side of research as much as the scientific thinking
• Are eager to learn and ask questions
• Want to build real-world confidence quickly

If you’re ready to apply your research skills in a role that genuinely impacts lives — we’d love to hear from you.

Apply now and help us transform the future of mental health care.

Please add a cover letter to the front page of your CV.

Overview

The Technical Service Coordinator plays a critical role in onboarding new managed services customers and ensuring they have a clear, accurate, and complete technical foundation as they transition into our MSP environment. This role sits at the intersection of service delivery, technical operations, and customer success—responsible for gathering and documenting environment details, coordinating onboarding tasks across teams, and maintaining high-quality technical documentation.

The ideal candidate has strong technical aptitude, excellent organizational skills, and a passion for delivering an exceptional customer experience.

Key Responsibilities

Customer Onboarding

• Serve as the primary coordinator for onboarding new MSP customers.
• Collect and validate environment information (infrastructure, networks, identity systems, applications, security tools)
• Facilitate kickoff calls, technical discovery sessions, and onboarding checkpoints.
• Work cross-functionally with Service Desk, Systems Administration, Networking, and Security teams to ensure smooth onboarding execution.
• Track onboarding tasks, milestones, risks, and completion status.

Technical Documentation

• Create and maintain high-quality documentation including:
• Network diagrams
• Asset inventories
• Access and identity configurations
• Backup, monitoring, and security configurations
• Server, endpoint, and application details
• Build and update SOPs, runbooks, and customer-specific knowledge articles (consistent with knowledge practices in Managed - Services). [Managed - Services | PowerPoint]
• Ensure all customer documentation is properly stored, versioned, and accessible within the MSP knowledge repository.

Operational Coordination

• Act as a liaison between onboarding teams, technical operations, and account management.
• Document customer escalation paths, communication expectations, and support processes.
• Assist in preparing environment overviews and technical summaries for internal handoff to Operations, Systems Administration, and Service Desk teams.
• Support Technical Account Managers with accurate customer documentation as referenced in templates like SOW Template. [SOW Template | Word]

Technical Support Assistance

• Perform basic to mid‑level environment validation tasks (e.g., checking system health, verifying connectivity, confirming AD/O365 configurations
• Identify gaps in customer environments requiring additional engineering review or remediation.
• Provide Tier 1.5 coordination for technical issues discovered during onboarding.

Qualifications

Required

• 1–3 years experience in an MSP, helpdesk, technical coordination, or IT operations role.
• Understanding of:
• Microsoft 365 / Azure AD
• Windows Server fundamentals
• Networking basics (VLANs, firewalls, switching, DNS)
• Backup & monitoring concepts
• Strong documentation skills with high attention to detail.
• Excellent communication and customer service abilities.
• Highly organized with the ability to manage multiple onboarding projects simultaneously.

Preferred

• Experience with:
• Ticketing/ITSM platforms
• Network and system diagnostic tools
• Identity and access management
• SaaS administration (M365, Okta, collaboration tools)
• Exposure to PowerShell or automation tools.
• ITIL foundation or related process certification.

Skills & Competencies

• Strong analytical and problem‑solving skills.
• Ability to translate technical concepts into clear documentation.
• Calm, professional demeanor during customer interactions.
• Process‑oriented, consistent, and self‑driven.
• Able to collaborate effectively with both technical and non‑technical stakeholders.