Nice Remote Receiver Jobs in Usa

Pride Health is hiring a Medical Assistant to support our client's medical facility, located in New Albany, IN 47150. This is a 3+ month contract assignment (convertible to permanent based on your work performance). and a great way to start working with a top-tier healthcare organization!

Specific Duties:

• Rooming patients for a very busy orthopaedic office.
• Room patients according to policy and procedures, and prepare patients for examination
• Records patient care documentation in the medical record accurately and in a timely manner.
• Coordinates patient care as directed by physicians, company standards and policies.
• Respects patient confidentiality always and treats patients with courtesy and respect.
• Organises exam and treatment rooms, stock and clean rooms and sterilizes instruments.
• Practices standard infection control precautions
• Telephone and in-person screening are limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge
• Provide data reporting and tracking on HEDIS Measures
• Process referral authorization requests for patients
• Performs all other related duties as assigned

Qualifications:

• 1+ years of preferred experience
• Having Orthopedic knowledge would be nice to have.
• Current, nationally recognized Medical Assistant certification
• High school diploma or equivalent
• BLS Certification

Must have qualifications/experience:

• High school graduate or GED equivalent
• Medical Assistant Certificate
• Basic computer literacy required, with intermediate Excel skills
• Knowledge of medical terminology required
• Ability to react calmly and effectively in emergency situations required
• 1-2 years of customer service experience
• Knowledge of ICD-10 and CPT coding

Additional Information:

• Location: New Albany, IN 47150
• Job Type: 3+ months contract to hire
• Schedule: Monday through Friday
• Shift start & end times: 8:00 AM to 4:30 PM
• Workdays per week: 5 days
• Pay Range: $20-23/hrs. on W2 without benefits

*Offered pay rate will be based on education, experience, and healthcare credentials.

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Interested? Apply now!

About Pride Health

Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.

Equal Employment Opportunity Statement

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Job Title: Lab Technician

Duration: 3 months, possible for extension/conversion

Location: Clinton, PA

Schedule: 3rd Shift – 10:00 PM to 6:30 AM (Mon–Fri, may shift to Sun–Thu)

Expected Hours: 40 hours, overtime with approval

Job Summary:

This position is responsible for performing laboratory test procedures to support production, product release, validation of new processes, as well as ongoing monitoring of systems and equipment. These are live blood laboratory procedures and the incumbent will be drawing blood donations.

Primary Responsibilities:

• Set up, maintain, and clean medical laboratory equipment.
• Prepare standard volumetric solutions or reagents, following standardized formulas or experimental procedures.
• Monitor equipment and processes to ensure laboratory protocols and procedures are met.
• Demonstrates complete familiarity and comfort with all relevant laboratory protocols, SOP’s and standard instructions.
• Complete chemical and or microbiological tests as assigned to support product release and validation or equipment and processes.
• Meets daily testing schedules and quality standards by following work and safety instructions and completes all necessary paperwork in order to track.
• Once fully trained, provides training and mentoring to new employees.
• Works safely to prevent on-the-job injuries by following safety procedures and observing potentially hazardous situations.
• Identifies, requisitions, and maintains proper protective gear such as safety clothing, gloves, masks, goggles, etc.
• Maintain a clean and orderly work area.
• Consistently follows the escalation process to ensure that equipment and testing issues are diagnosed and repaired in a timely manner to limit downtime.
• Monitors supplies and materials levels and replenishes as required to ensure effective operation.
• Collect test results, analyze data, and report results.
• Collect and process biological samples.
• Prepares and completes daily logs, periodic reports, and other documents required.
• Handles sensitive donor information.

Qualifications:

• High School Diploma or GED equivalent, Required
• Bachelor's degree in science related field, preferred
• Phlebotomy certification preferred. Willing to receive phlebotomy training, required.
• 6+ months of working experience within a diagnostic laboratory, required
• Prior experience conducting hemostasis testing, preferred
• Effective cross-functional verbal and written communication with the ability to problem solve.

Must haves:

• Minimum 6 months lab experience, Open to new grads with lab experience
• Open minded and willing to learn
• Works well on their own as well as in teams
• Takes initiative

Nice to haves:

• Phlebotomy experience

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Job Description

Focused on growth and technological expertise since 1974, Adventist Health Delano is a full-service community and regional teaching hospital. We are comprised of a 156-bed medical center serving 10 rural Central California cities with primary and specialty care services. Delano is central to all that California has to offer and is the second-largest city in Kern County. A nice balance of small-town community and cultural diversity, Delano offers vitality and energy to our community.

Job Summary:

Creates an environment where front line nurses and ancillary staff provide whole person care that is safe, complication free, and optimizes functional independence for each patient. Maintains a highly-visible presence on the unit. Collaborates closely with staff, charge nurses, physicians, and other department leaders to ensure that clinical operations are efficient and effective, and achieve high patient/family/staff satisfaction. Supervises and directs the activities of various levels of assigned nursing and ancillary personnel utilizing both professional and supervisory discretion and independent judgment. Schedules, leads, and coordinates the daily activities of a defined unit on an assigned shift. Assists leadership in accomplishing unit and organizational goals.

Job Requirements:

Education and Work Experience:

• Bachelor's Degree in nursing or equivalent combination of education/related experience: Required
• Master's Degree: Preferred
• Five years' technical experience: Preferred
• One year's leadership experience: Preferred
• Two years' experience of acute care nursing in hospital setting: Preferred

Licenses/Certifications:

• Registered Nurse (RN) licensure in the state of practice: Required
• Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS OR HS-BLS OR RQIBLS) certification: Preferred
• National specialty certification in area of expertise or in nursing administration: Preferred

Facility Specific License/Certifications:

• Basic Life Support (BLS OR HS-BLS OR RQI BLS) certification: Required

Essential Functions:

• Builds a high performing clinical work team by recruiting and retaining skilled professional staff. Builds a strong infrastructure with designated charge nurses and unit champions. Engages staff in developing action plans for needed change to create safe, desired outcomes. Completes periodic evaluations of personnel supervised. Coaches and disciplines personnel when deems appropriate. Monitors attendance. Works closely with staff, unit champions, and the clinical educator to identify and meet educational needs. Uses consistent exercise of discretion and judgment.
• Sets and strives to achieve goals for patient safety, quality of care and compliance with regulatory requirements. Creates a culture of open communication. Develops strategies to improve patient/family, and physician satisfaction. Establishes standards of care for professional nursing practice that staff are held accountable to. Monitors critical processes and outcomes of care through audits, analysis of data, and complaints or incident reports. Exercises discretion and independent judgment with respect to matters of significance, evaluating and comparing possible courses-of-action, and making decisions/recommendations after considering the various possibilities.
• Conducts daily rounds with physicians and other staff and actively communicates, as needed, to coordinate appropriate care for patients and families. Directs/monitors personnel in the performance of patient care activities in order to ensure adequate patient care and quality of work. Investigates and resolves patient care and operational issues, as needed. Initiates and coordinates individual and team conferences with health team members, patients, and/or families to initiate and revise care plans for optimal, individualized patient care as per care setting.
• Assesses the personnel requirements of the unit on a daily basis and requests additional personnel when determines they are necessary. Authorizes and assigns overtime to personnel when independently determines this to be appropriate. Completes monthly unit staff schedule on time, accurately, and in collaboration with staff members and management with minimal incidents of absence or unbalanced/short staffing events.
• Facilitates throughput through early discharge of patients, pull-ahead beds, and timely admission/transfer of patients and forecasting admission. Works with facility services to assure that the department and equipment is maintained to be safe and operational. Prevents complications of care including nosocomial infections. Conducts emergency preparedness reviews.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Who We Are:

Symetria Recovery is the #1 outpatient rehab in Illinois and Texas. It started with three simple, yet game-changing core beliefs: Addiction is a disease; co-occurring mental health conditions should be addressed, and patients deserve respect, not judgement. Symetria Recovery provides comprehensive substance abuse treatment with a focus on Medication-Assisted Treatment (MAT) in a welcoming outpatient setting. Unlimited clinical services are available to our patients under our bundled-service delivery model. Key services delivered through our Opioid Treatment Program (OTP) licensure include MAT, medically monitored psychiatric care, individual therapy, group therapy (IOP), 6-day-per-week nursing care, and ongoing aftercare. Most of our patients being provided medication receive Buprenorphine products, but they can also receive Methadone, and any other FDA-approved medication for addiction.

What You Will Do:

• Develop and maintain a structured social media content calendar aligned with marketing initiatives, clinic updates, and brand priorities.
• Monitor and manage engagement across social channels, including comments, messages, and mentions, while following established guidelines for patient privacy and HIPAA compliance.
• Track, analyze, and report on social media performance metrics (engagement, reach, audience growth, and content effectiveness) and use insights to refine content strategy.
• Collaborate with clinical leadership, operations, and marketing teams to identify content opportunities that highlight patient education, recovery stories, and Symetria’s treatment approach.
• Stay current on social media trends, platform updates, and healthcare marketing best practices to ensure content remains relevant, compliant, and impactful.
• Audit and take ownership of Symetria’s existing social media platforms by assessing the current state, cleaning up profiles, and establishing a consistent brand presence.
• Build and manage an organic social media strategy across platforms including LinkedIn, Facebook, Instagram, and others as appropriate.
• Evaluate and recommend additional platforms that align with Symetria’s brand, audience, and growth goals.
• Develop clear guidelines for responding to inquiries and engaging with audiences across social channels.
• Create and manage content that speaks to multiple audiences, including prospective patients, referral partners (PCPs, ERs, courts, employers), MAT patients, and IOP program participants.
• Repurpose existing assets—such as blog content, podcast interviews, and clinic-level photography—into engaging, social-ready formats.
• Ensure all content complies with platform policies related to addiction, recovery, and mental health while maintaining sensitivity and effectiveness.
• Establish the foundation for a scalable social media function as the organization continues to grow.

Must-Haves:

• Prior social media management experience in healthcare, behavioral health, or addiction treatment.
• Strong understanding of HIPAA considerations and patient privacy requirements in social media content.
• Ability to write stigma-aware, clinically sensitive copywriting related to addiction and recovery.
• Familiarity with platform policies governing healthcare and behavioral health content.
• Experience auditing existing social accounts and developing a forward-looking strategy.
• Ability to evaluate and recommend new platforms based on audience fit and brand goals.
• Experience independently managing a social media content calendar with minimal oversight.
• Must be based in the United States.

Nice-to-Haves:

• Experience supporting social media strategy for a multi-location healthcare organization.
• Basic design skills using tools such as Canva or similar platforms.
• Understanding of how organic social media supports SEO, brand visibility, and referral pipelines.
• Familiarity with the Illinois or Texas healthcare markets.

Compensation for this position is based on market analysis and will be determined by additional factors such as location/state, skills, years of experience, relevant credentials, and education. The posted compensation range for this role is $50.00-$100.00 per hour on a contract 1099 basis. We are committed to offering a competitive compensation and benefits package that reflects all the factors previously outlined in conjunction with current market trends.

Come join a team that believes in and has a passion for providing personalized care to each individual that is a part of Symetria Recovery!

100% Employer paid benefits - Medical, Dental, and Vision.

Wage Compensation - Min: $134,400.00 Max: $184,772.69

$20,000 Sign-on bonus w/2-year commitment.

DEFINITION OF POSITION:

The staff Physical Therapist practices physical therapy according to current standards of practices in conjunction with the department's policies and procedures, including patient assessment, treatment, delegation, coordination, and evaluation of services provided. The staff Physical Therapist is directly responsible to the director and/or his designee, and has the responsibility for overall direction, supervision, instruction and evaluation of professional and supportive staff, volunteers and students in their area of the physical therapy department/facility. He/she is responsible for the patient's record documentation and acts as the patient advocate.

ESSENTIAL JOB FUNCTIONS:

A. Responsibility

1. Responsibility for interpreting and carrying out the prescription of the physician; good public relations; protection of confidential data; economic use of time, equipment and supplies; safety and welfare of patients and other employees.

B. Knowledge

1. Must know the principles and practice of Physical Therapy; be familiar with the American Physical Therapy Association Code of Ethics; department/facility policies, procedures and regulations; layout of the department/facility; be aware of inter-and intradepartmental/facility communications; supervision and management techniques.

C. Skill

1. Must be able to apply the theory of Physical Therapy; have the ability and competency to operate the equipment used in his/her position; perform technical procedures; speak intelligently and in a professional manner before others; supervision and management skills.

D. Mental Application

1. Must be able to instill confidence in patients, doctors and personnel; determine proper procedures and methods and evaluate results; make decisions on his/her own; adapt to emergency situations; be alert to changes in the patient's condition; be alert to all activities of the department/facility

E. Dexterity

1. Must have coordination of sight and body movements in various applications of procedures; know techniques of assisting and handling patients; ability to handle the tools and machines of the profession.

F. Accuracy

1. Must possess a high degree of accuracy in carrying out prescriptions, in receiving and translating information, and in charting and reporting.

G. Physical Demands

1. Has good physical stamina in this department/facility; fairly strong, energetic; tolerates much walking, standing, writing, stooping, carrying, talking, seeing, bending, handling, color vision, speed; healthy back is necessary; able to be on feet most of the day.

2. Able to walk, stand, stoop, lift, balance, sit, kneel, hear, reach, pull, talk, see, turn, carry, push, handle, write. The degree to which any of these are done depends on the techniques being used.

3. Must be able to lift 75 pounds maximum and frequent lifting, carrying, pushing and pulling of objects weighing up to 25 pounds.

H. Working Characteristics

1. Thoughtful of others, gentle, courteous, patient, neat, well-groomed, healthy, friendly, average intelligence, good memory, tactful. Should have ability to organize his/her time in order to treat the maximum number of patients in the allotted working day.

2. Conducts himself/herself with professional dignity; is pleasant, tactful. Maintains optimum physical and emotional health; understands the importance of good human relations; is able to motivate others; has broad interests; must possess strength of all extremities and back; has initiative and good judgment, flexibility, enthusiasm, thoroughness.

I. Working Conditions

1. Works inside under normal temperature conditions with adequate light in a well-ventilated, clean area; some areas are limited in space, usually works around others; sometimes moderate noise.

J. Hazards

1. No unusual hazard risks. May be exposed to muscular strain in supporting, lifting and assisting patients.

K. Public Relations

1. Has a major role in fostering good public relations.

L. Supervises

1. Licensed Physical Therapist Assistants, students and nonprofessional department / facility personnel.

M. Policies and Procedures

1. To keep current and adhere to all policies and procedures as enumerated in the Policy and Procedure Manuals

N. Organization-wide/Department Performance Improvement Plan

1. To actively participate in the overall organization-wide/department performance improvement plans as enumerated in the Performance Improvement Manual.

QUALIFICATIONS:

1. Graduate of an approved school of Physical Therapy with a preferred minimum of two (2) years clinical experience.
2. Have ability to provide for patient's physical rehabilitation and psychosocial well-being.
3. Ability to meet lift in classification.
4. Ability to communicate with others both medically and general public.
5. Have a nice appearance being well-groomed and demonstrate appropriate contact.
6. Must have or be eligible for State Licensure or Registration.
7. Ability to drive vehicle within Umatilla/Morrow County for Home Health patients. The car must be in reliable condition with insurance coverage and have a valid driver's license.
8. Must have a current certification in CPR.

Immediate need for a talented Scientist I. This is a 06+ Months Contract opportunity with long-term potential and is located in Waltham, MA (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-08585

Pay Range: $50 - $56/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• The successful candidate will participate in the development and validation of analytical methods involving cell-based assays, PCR-based assays, and other analytical techniques routinely used to support gene therapy development.
• A strong bioassay background is desired, with a minimum of 2-4 years’ experience in an industry setting performing cell-based assays.
• Molecular biology experience is also a benefit.
• This individual will conduct pre-clinical and clinical lot release and stability testing of viral and non-viral gene therapies.
• This role operates within a cGMP environment and requires excellent verbal and written communication skills, strong attention to detail, and the ability to collaborate effectively with cross-functional departments.
• We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives.
• We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Key Requirements and Technology Experience:

• Must Have Skills- Hands-on cell-based assay experience Molecular biology expertise, including PCR Assay development experience
• Nice-to-Have Skills ELISA experience (Enzyme-Linked Immunosorbent Assay) Electronic Lab Notebook (ELN) familiarity Experience working in GxP environments Tools / Platforms ELN ELISA JMP or GraphPad Prism
• Education & Experience Bachelor’s degree + 2–4 years of relevant industry experience Master’s degree + ~2 years of relevant experience PhD not required, but candidates with a PhD will be considered
• Works well independently while possessing strong leadership & communication skills and a demonstrated history of building collaborative, lasting relationships that deliver business results
• Ability to work well in a fast-paced environment and handle multiple priorities successfully
• Ability to work closely with cross functional and other internal teams
• High level of energy, drive, enthusiasm, and commitment with a strong bias for action and prioritization
• Outstanding verbal and written communication skills, as well as demonstrated ability to work confidently and respectfully at all levels of an organization, both internally and externally
• Someone who is highly creative with the ability to think out of the box
• Comfortable working with numbers, metrics & spreadsheets
• Able to influence key partners with ideas that build value.

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Duration: Initially 6 Months of contract with possibility of extension

Travel expectations: Potential one trip to CA

Job Requirement:

We are seeking an experienced Project Manager III to lead the end-to-end build-out of a 7,000 sq. ft. reliability testing lab. This lab is purpose-built to subject hardware to the world's most demanding environmental conditions in pursuit of building the world's most trusted hardware. The greenlit project is underway, and we need a driven, detail-oriented PM to bring it across the finish line on time.

This is a high-visibility, cross-functional role requiring daily coordination across Global Real Estate & Facilities (GREF), engineering development teams, and external equipment vendors. The ideal candidate thrives in complex, multi-stakeholder environments and has a proven track record of delivering technical facility projects on schedule.

Key Responsibilities

• Own and drive the full project lifecycle for a 7,000 sq. ft. lab build-out, from construction coordination through equipment commissioning
• Develop and maintain a detailed project schedule; proactively identify bottlenecks, dependencies, and critical path risks before they impact delivery
• Serve as the primary coordination point between GREF/facilities teams, engineering development stakeholders, and equipment vendors — ensuring alignment, clear communication, and timely decision-making
• Track and communicate project status, milestones, and risks to leadership through regular written updates and status reports
• Assign responsibilities, manage action items, and hold stakeholders accountable to commitments across parallel workstreams
• Coordinate procurement and delivery timelines for capital equipment to align with construction phases
• Facilitate resolution of scheduling conflicts, resource constraints, and scope changes with a bias toward on-time delivery

Basic Qualifications

• Bachelor's degree in Engineering, Construction Management, Project Management, or a related field
• 7+ years of project management experience, with demonstrated success delivering complex, multi-stakeholder projects on time
• Experience managing facilities, lab, or technical construction projects
• Strong organizational skills with the ability to manage multiple concurrent workstreams
• Excellent written and verbal communication skills; comfortable presenting status to senior leadership

Preferred Qualifications

• Experience with lab facility development, commissioning, or build-out projects
• Familiarity with MEP (mechanical, electrical, plumbing) construction coordination
• PMP certification or equivalent
• Experience working with real estate/facilities teams (e.g., GREF or equivalent corporate facilities organizations) and external vendors
• Background in hardware development, test engineering, or R&D environments

Top 3 Must Have Hard Skills

• Being involved in a lab build out
• Commission equipment
• Build out adjacent– restaurants

Nice to haves

• Working with GRATH
• Ability to use tools like tableau, Microsoft project
• Project management

About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter: Zeeshan Ali

email:

Internal ID: 26-04951

Office Manager – Contracting Company (In-Office | Auburn, AL)

We're a growing contracting company in Auburn, AL looking for a sharp, dependable Office Manager to run the day-to-day operations of our office. This is a hands-on, in-office role for someone who takes ownership of everything from the books to the schedule and keeps the business running smoothly behind the scenes.

This is a full-time, in-office position. Please only apply if you are local to the Auburn/Opelika area or willing to commute daily.

What You'll Do

• Manage some light bookkeeping duties including invoicing, expense tracking, bank reconciliations, and financial reporting
• Handle accounts receivable and accounts payable, including follow ups on outstanding invoices, processing vendor and subcontractor payments, and maintaining accurate records
• Manage the owners' calendars, scheduling meetings, job site visits, client consultations, and subcontractor coordinations
• Answer phones, greet visitors, and serve as the first point of contact for clients, subcontractors, and suppliers
• Manage incoming and outgoing mail, deliveries, and office supply inventory
• Maintain organized digital and physical filing systems
• Oversee general office operations and ensure nothing falls through the cracks

What We're Looking For

• 3+ years of experience in office management, bookkeeping, or a similar administrative role — preferably in construction, trades, or a related industry
• Solid bookkeeping skills with experience in QuickBooks or similar accounting software
• Strong understanding of AR/AP processes and general financial record-keeping
• Highly organized, detail-oriented, and able to juggle multiple priorities
• Excellent communication skills — professional with clients and comfortable working with field crews
• Proficiency in Microsoft Office
• Self-starter who takes ownership and doesn't wait to be told what needs doing

Nice to Have

• Experience in the construction or contracting industry
• Familiarity with project management tools or construction software
• Notary certification

Compensation: $40,000–$60,000/year depending on experience

This is a great opportunity for someone who wants to be the backbone of a growing company. If you're the kind of person who keeps a tight ship and takes pride in running a smooth operation, we'd love to hear from you.

Auburn, AL | In-Office | Full-Time

Operating within the newly established umdasch Industrial Solutions division, AT-PAC is a global leader in scaffolding solutions. Specializing in the industrial market segment, AT-PAC focuses on serving all scaffold contractors and industrial service companies across a variety of sectors.

AT-PAC became fully integrated into the Umdasch Group in 2023, combining its 25 years of industrial scaffolding expertise with Doka’s 150-year legacy in formwork and shoring. This strategic move reinforced AT-PAC’s commitment to strengthening its global market position and delivering exceptional solutions to the industrial sector. Since then, AT-PAC has taken on the role of competence center for scaffolding within the Umdasch Group, ensuring a unified supply model and facilitating the seamless sharing of expertise and resources across divisions.

Looking ahead, AT-PAC will continue to drive innovation, focusing on the technical development of its scaffolding systems and digital solutions. As we expand our global footprint, we remain dedicated to delivering safety and efficiency through our scaffolding solutions and drive the success of industrial projects worldwide.

You will be a key member of AT‑PAC’s Product & Innovation team supporting Hi‑Vis®, our scaffold management software. You will combine hands‑on product support with customer success responsibilities to ensure customers receive measurable value as they implement and scale Hi‑Vis®.

Product Support & Troubleshooting

• Diagnose issues across configuration, data, and system behavior; document findings and escalate software defects via Azure DevOps.
• Maintain clear customer-facing case notes and knowledge articles in Zendesk.

Onboarding, Training & Enablement

• Lead onboarding sessions, workshops, and webinars for customers.
• Support onsite/remote implementation in collaboration with regional SMEs.
• Create and update user guides, training material, and release‑related communication.

Customer Success & Adoption.

• Support renewal readiness and identify expansion opportunities.
• Develop scalable customer-success playbooks and internal processes.

Cross‑Functional Collaboration

• Provide structured customer feedback to Product.
• Participate in release planning and deliver product demos.
  
  

• 3+ years in Technical Support or Customer Success for B2B software.
• Experience with Zendesk, Azure DevOps/Jira, and Power BI.
• Strong communication skills; confident presenter.
• Previous construction on site project experience it’s a plus, ideally in temporary works/scaffolding background
• Nice to have: CRM experience, additional languages, ConTech/PropTech background, willingness to travel 10–20%.
• AI readiness
  
  

At AT-PAC, you’re not just joining a team, you’re joining a global movement to reshape access and scaffolding solutions. As part of our rapidly growing US operations, you’ll have the autonomy and support to make real impact from day one. We're committed to investing in our people, our innovation, and your growth. AT-PAC offers terrific career opportunities, competitive compensation, comprehensive benefits.

JOB SUMMARY

Master Technology Group (MTG) specializes in designing, installing, and servicing commercial property technologies across local and national markets.

The A/V Technical Systems Designer will act as a Subject Matter Expert (SME) for various A/V-related projects and systems to provide our customers and staff with diverse A/V and IT-related technical support.

This position requires a thorough knowledge of audio-visual technologies and familiarity with IP networking. Additional skills required include proficiency in drawing and design software, technical writing, programming, training, and customer service.

Job responsibilities will range from pre-sales design and sales assistance, installation and commissioning, customer training, and post-install support.  

The A/V Technical Systems Designer will report to the A/V Department Manager.

KEY DUTIES AND RESPONSIBILITIES

• Assist with gathering accurate client business requirements and site specifications
• Discuss alternate options with customers to ensure they will receive the desired functionality
• Create Design, Bill of Materials (BOM), and Scope of Work (SOW) using Bluebeam, Excel, Word
• Create line drawings, schematics, and rack elevations as needed
• Provide remote and on-site troubleshooting support to customers
• Perform site surveys with Account Managers
• Attend sales calls as a SME
• Help create and present proposals
• Establish trusted relationships with customer contacts
• Participate in kickoff/design review meetings with Project Managers and designated field staff
• Perform job site walkthroughs and quality control checks
• Provide technical guidance and support to on-site Technicians and Installers
• Develop test plans and demo environments to ensure full functionality and integration of a variety of equipment
• Coordinate customer network requirements with the customer and the Project Manager
• Schedule and perform customer training on the new system(s)
• Create as-built documentation in AutoCAD or Bluebeam
• Provide excellent customer service and maintain strong professional relationships with our clients, fellow employees, Local Service Providers, and vendors
• Provide timely and accurate communications to clients, fellow employees, partners and vendors
• Stay current with industry trends, technologies, and products

QUALIFICATIONS

• 7+ years of A/V-related experience and 3+ years of A/V design experience
• Strong knowledge of network topology and the ability to perform, communicate, or coordinate basic network configurations
• Strong knowledge of audio-visual system integration in Windows OS and Microsoft O365 environments
• Installation and design experience with:
• Meeting room A/V systems (Q-SYS, Crestron, Logitech, Yealink)
• Overhead paging (Atlas IED, Biamp)
• Sound masking (Cambridge, Atlas IED)
• Digital signage (BrightSign)
• Room scheduling (Logitech, Crestron, Yealink)
• Proven business development and customer service skills
• Strong technical writing skills
• Well organized, accurate, and attentive to detail
• Strong time management, problem-solving, and decision-making abilities
• Computer proficiency in a Windows environment using MS Office (Outlook, Excel, Word, Visio, PowerPoint), CAD, Bluebeam, and other technical programs
• Strong written and oral communication skills
• Exceptional interpersonal skills
• AVIXA CTS certification preferred

PERFORMANCE MEASUREMENTS

• Demonstrates understanding and execution of all key duties and responsibilities
• Shows consistent effort, enthusiasm, and follow-through in performing all aspects of the role
• Meets expected levels of responsiveness, communication, customer satisfaction, and deliverable quality
• Completes assignments within required timeframes and meets project deadlines
• Demonstrates strong judgment in analysis, problem-solving, and decision-making
• Communicates clearly and effectively, both verbally and in written form
• Maintains strong working relationships and contributes positively to a team environment
• Demonstrates reliability in meeting commitments, deadlines, attendance, and punctuality

Aligns with and consistently demonstrates MTG’s Core Values:

• People First: Demonstrates humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards

COMPENSATION AND BENEFITS

Base Salary $95k - $105k+

Car Allowance 

Phone Stipend

Medical, Dental & Vision Insurance

401k Match (50% match up to 6% of salary)

PTO

10 Company Paid Holidays

Nice Healthcare – Company-provided

Life Insurance – Company-provided

STD / LTD – Company-provided

Annual Bonus Eligibility

Employee Referral Bonus Program

Development Opportunities

Master Technology Group is proud to be an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.