Nextech Login Jobs in Usa
139 positions found — Page 6
Position: Account Recovery Specialist
Location: Milford, OH (Onsite)
Duration: FTE/ Direct Hire
Job Description:
The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and case resolution while maintaining strict compliance with data security standards.
- Perform SOP driven review of cases received in workflow
- Validate customer details including name, registered email ID, and account usage patterns
- Verify the reason for account lockout such as:
– Enabling Two Factor Authentication (2FA)
– Cookie or login verification issues
–Ownership change or account recovery processes
- After validating all mandatory checks, initiate a templatized communication via the workflow to proceed with customer account activation or escalate to a compliance analyst
- Follow SOPs, compliance guidelines, and client policies
- Meet process KPIs including AHT, Quality and Compliance adherence.
- 0-2 years of experience (BPO/BPS preferred).
- Strong communication skills (verbal and written).
- Ability to handle high-sensitivity customer data with confidentiality.
- Proficiency in navigating different systems and tools.
- Strong analytical and problem-solving skills.
- Attention to detail and accuracy.
- Eager to learn.
Salary Range :: $35,000 - $38,000 a year
We’re Hiring!
West of Fairfax is seeking a motivated Part -Time Account Manager to join our Talent Department. This role is perfect for someone passionate about content creation, with strong social media strategy skills and the drive to excel in a fast-paced, high-impact environment.
Location: Palm Beach, Florida (must be based locally)
Travel: Willingness to travel for client shoots and events
Hours: Approximately 20 hours per week
Oversee Content Creation
- Collaborate with the team to create engaging content that aligns with the client’s vision and platform goals
- Produce UGC as needed
- Support shoots, including ideation, production, and execution
- Must have strong content creation skills and experience
- Comfortable with editing
- Professional photography skills are a bonus
Platform Management & Strategy
- Manage social media accounts, daily posting, and community engagement
- Create social media handbooks detailing brand voice, logins, and key links
- Cultivate organic relationships with influencers and brands
- Stay up-to-date on social media trends and implement them in strategy
- Plan and manage content calendars and campaign initiatives
Analytics & Reporting
- Submit monthly analytics and insights per platform
- Suggest strategy pivots based on data
Client Relations
- Participate in weekly calls and strategy sessions with the client and team
- Communicate professionally and proactively
- Assist on shoots and events as needed
- Maintain strict confidentiality at all times
- Work well under pressure and present strategy confidently
Team Expectations
- Manage relationships and timelines with contractors
- Be a collaborative team player with a positive attitude
- Problem-solve and maintain confidentiality at all times
- 2+ years of social media management experience
- Strong communication skills and keen attention to detail
- Ability to thrive in a fast-paced, flexible environment
- Self-starter with the capacity to manage multiple priorities efficiently
- Passion for leveraging social media to make an impact
If you’re ready to bring your skills to a fast-paced, high-impact project and help shape a prominent client’s digital presence, we want to hear from you!
Apply: Send your resume, portfolio (if applicable), and Instagram handle to
An Archivist Associate is responsible for: developing and applying acquired job skills needed to support the receipt, login, distribution, disposal, and general oversight of materials submitted for archival purposes; managing study-related records, biological specimens, and study samples; and supporting the archival process by storing, distributing, and maintaining materials within the archive management system.
Essential Duties and Responsibilities
-Perform and document all procedures, materials, and results in compliance with applicable regulatory standards (protocols, methods, SOPs, etc.).
- Identify and communicate any issues with data to management.
- Follow archive security procedures and maintain the integrity of archived materials.
- Perform tasks including but not limited to, organizing, filing, retrieving facility and study related records, biological specimens, and samples.
-Assist internal and external customers with requests for current and finalized study materials under the control of the Archives department.
-Utilize the archival management system for indexing and maintaining materials in the archives or records management area.
- Review departmental and study specific data to ensure adherence to SOPs,
methods/protocols, industry standards, and regulatory requirements, as applicable, in timely manner.
- Follow regulatory requirements for retention of archived materials, in accordance with SOPs and protocols.
-Perform all other related duties as assigned
Minimum Qualifications
Education and Experience: HS/GED/Associate’s degree with 1-2 years of relevant experience.
Certification/Licensure: None.
Other:
- Ability to communicate verbally and in writing at all levels inside and outside the organization.
-Basic familiarity with Microsoft Office Suite.
- Computer skills, commensurate with Essential Duties and Responsibilities, including the ability to learn a validated system.
- Demonstrated effective communication and organizational skills.
About Williams-Sonoma DC - Lakeland, FL
Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.
Williams-Sonoma, Inc Supply Chain Overview
By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.
- Over 4,000 Full-Time Associates across the Supply Chain
- 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
- Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
- Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
- Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
- Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
- 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey
The Operations Manager – Final Mile Hub is located in Lakeland, FL.
You'll be excited about this opportunity because you will....
- Lead, coach, and develop company associates and foster a culture of accountability and high performance. Oversee labor scheduling, shift planning and attendance tracking. Monitor employee productivity and operational efficiency, identifying and addressing performance gaps. Conduct regular safety meetings, training sessions, and compliance audits to maintain workplace safety and operational excellence
- Build, maintain and manage relationships with third-party delivery partners (3PLs), independent contractors, and company employees to ensure adherence to company policies and procedures
- Oversee daily final-mile delivery operations, ensuring efficiency, cost control, and adherence to Final Mile performance metrics. Monitor route optimization strategies to improve delivery speed and delivery quality while reducing operating costs. Conduct weekly performance reviews of third-party partners and review contracts to ensure alignment with business objectives
- Drive a customer-centric culture by improving complete, on-time delivery, reducing damages, and improving upon returns and replacement rates. Manage escalations and determine resolution to maintain high service standards and customer satisfaction
- Oversee the maintenance and organization of the warehouse, ensuring compliance with OSHA regulations and company safety policies. Conduct regular safety inspections, risk assessments, and accident investigations, implementing corrective actions as needed
- Maintain inventory control processes, ensuring accurate tracking of shipments and minimizing loss or damage. Ensure dock flow efficiency, optimizing staging areas and coordinating with delivery schedules
- Develop and execute contingency plans for seasonal demand, weather disruptions, and other logistical challenges
Check out some of the required qualifications we are looking for in amazing candidates….
- High School Diploma or Equivalent, and 3 - 5 years of furniture/final mile distribution or manufacturing management/leadership experience
- In lieu of a degree, 6-8 years of progressively responsible furniture/ final mile distribution leadership experience
- This is an onsite and in office role
- Strong ability to communicate effectively (written or verbal), with excellent interpersonal and customer relations skills
- Must be highly organized and process oriented
- Ability to complete multiple tasks consistently and on time
- Warehouse Management System experience
- Solid understanding of Safety and OSHA standards
- Exceptional organizational and time management skills to successfully respond to urgent situations
- Ability to adapt and change processes to keep pace with the evolving business requirements
- Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint
We prefer some of these qualities as well….
- Six Sigma Black Belt or demonstrated Lean Manufacturing experience
- Knowledge and execution of Final-mile delivery models, including white-glove service and same-day or multi-day delivery routing
- Exposure to furniture manufacturing, distribution and/or big box distribution
- Final Mile Transportation carrier contract negotiations or procurement experience
- Expert understanding Safety and OSHA standards
- Bilingual in Spanish
Review these physical requirements, as they play a major part in this role….
- While performing the duties of this job, the associate is required to stand, walk, talk and hear
- Associates must be able to move, lift or carry heavy objects or materials up to 50-100 pounds
Our company benefits are second to none in the industry….
- Generous discount on all Williams-Sonoma, Inc. brand products
- 401(k) plan and other investment opportunities
- Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
- For more information on our benefits offerings, please visit
- To learn more about our Supply Chain culture and regional associate events, please visit: (Login credentials may be required)
EOE
About our company...
For over 48 years, Triple Crown Corporation has been a trusted name in the Greater Harrisburg area. With continued growth on the horizon, we're excited to keep raising the bar in quality craftsmanship and customer care for the communities we serve. We specialize in Property Management, Construction, Land Development, and Real Estate Services —delivering top-tier solutions to our valued partners, clients, and customers. As a full-service design-build company, we offer both commercial and residential expertise across Central PA and beyond.
About the position...
The Onboarding & Benefits Coordinator will be responsible for managing and supporting key HR operational processes with a primary focus on employee onboarding and benefits administration. This role ensures a seamless new hire experience, oversees benefits enrollment and support, maintains accurate HRIS data, performance review tracking, and employee separations. Serving as a primary point of contact for HR-related inquiries, this individual plays a critical role in fostering a people-first, service-oriented culture by specializing in 'the employee experience' while upholding the highest standards of confidentiality, integrity, and attention to detail.
- Conducts and manages first-day orientation including company overview, expectations, benefits guidance, HRIS login, timesheets, and PTO requests.
- Manage onboarding logistics: I-9s, IDs, HRIS data entry, signed documents, background checks, and pre-employment steps.
- Schedule and facilitate 2-week new hire check-ins to address questions, assist with benefit enrollments, and gather feedback to improve onboarding experience.
- Manage seasonal hires and rehires, initiating checklists, confirming start dates, ensuring compliance with required certifications, attending onboarding meetings, and coordinating offboarding/termination at season end.
- Assist with the internship program: candidate recruitment, intern activities, supporting managers with task development, and fostering a fun and engaging learning environment.
- Prepare interview materials for both, managers and interviewees.
- Process terminations, maintain documentation, and completes unemployment claims as needed.
- Maintains an understanding of all benefit plans offered to employees in order to assist employees in understanding their options.
- Process benefit enrollments and life-event changes.
- Reviews benefit data for accuracy in HRIS, payroll, and carrier platforms and troubleshoots issues.
- Lead the open enrollment process, ensuring employee completion of all required steps.
- Launch employee reviews, monitors completion, runs reports, and sends reminders/follow ups to managers.
- Manage employee recognition programs: anniversary cards, Peer Praise, Mentions, Service Awards, and Crown Casino program.
- Oversee uniform management: ordering, distributing, maintaining appropriate stock, and coding invoices for accounting.
- Supports department-wide initiatives and continuously looks for ways to enhance internal HR processes.
What we are looking for from you..
- Must have a valid Driver's License, automobile insurance, and reliable transportation
- Associate’s degree in Human Resources, Business Administration, or related field preferred (or equivalent work experience)
- 3-5 years progressive HR administrative or HR operations experience required
- Benefits administration experience is highly preferred
- Experience supporting employee onboarding, experience, and engagement is highly preferred
- Advanced proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint, Teams) is required
- Excel experience with formulas and data reconciliation preferred
- Experience working in an HRIS system is highly preferred - UKG experience is a plus!
- Experience generating reports and tracking compliance deadlines preferred
- Exceptional written/verbal communication skills
- Strong organizational skills with the ability to manage multiple deadlines
- Strong ability to maintain data integrity and identifying discrepancies before they escalate
- Demonstrated ability to handle confidential information with discretion, manage recurring processes with minimal oversight, and enforce/follow-up when necessary
- Ability to work calmly and professionally with diverse personality types
- Strong problem-solving mindset with a proactive approach to identifying process gaps
How you and your family can benefit from working with us...
- Employer Paid Insurances - Short Term & Long Term Disability and Life Insurance
- Health Insurances Plans Available - Medical, Dental, and Vision
- Retirement Plan - 401K with Employer Match & Profit Sharing
- 11 PTO days within the first 6 months of employment
- 3 days of Wellness Hours - to use towards you and your family's health & wellbeing
- 9 Company Paid Holidays!
- Stable, Growing, Successful company with over 48 years of success in the Greater Harrisburg area!
Please feel free to visit our website at: to learn more about what Triple Crown Corporation has to offer you!
Selected applicant will be subject to a background check
We are an Equal Opportunity Employer
Triple Crown Corporation is a drug-free workplace with a strict zero-tolerance policy.
Title: Data Entry Clerk
Client: Global leader in Technology/ Electronics
Duration: 6 months contract with HIGH chance for extension or become permanent.
Location: Englewood Cliffs, NJ (Onsite)
Pay: $16-18/hr W2 + Benefits/PTO
Top Skills / Experience
- Required Education/Experience: High school diploma or GED with 5 years related experience or bachelor’s degree with 1 year of experience.
- Basic MS office (Excel, Word, and PowerPoint)
- Clear verbal and written communication
Key Responsibilities:
Access Management
- Create and manage access points for third-party servicers in the Global Service Portal and STG technician portal.
- Restore, reset, and activate user logins for the CE service network.
- Collaborate with newly authorized service providers to ensure their onboarding needs are met.
Financial And Administrative Support
- Review and submit accounting approvals and invoices for Field Service Operations functions.
- Verify budget accuracy and ensure proper system data entry.
- Review and maintain accurate documentation.
Field Service Assessments
- Support scheduling and track progress for annual Field Service Network Assessments.
- Submission of Assessment Results Data to CS Portal
- Review and analyze the annual Field Service Assessment survey.
Additional Projects
- Assist the Admin team with ad-hoc projects as needed.
Qualifications:
- High school diploma or GED with 5 years related experience or bachelor’s degree with 1 year of experience
- Strong organizational and multitasking skills.
- Detail oriented in data entry and system management.
- Excellent communication and interpersonal skills.
Preferred Skills
- Familiarity with service portals or similar systems.
- Basic knowledge of Microsoft Excel, Word, and PowerPoint.
- Basic understanding of financial processes and budgeting/invoicing.
- Extreme attention to detail
- Bachelor's degree, but not required
Job Summary
As our Information Technology (IT) Specialist, you'll be part of the reliable team behind the scenes—ensuring computers, hardware, software, mobile devices, networks, servers, and more run at peak performance every single day. You'll set up workstations and software so new hires hit the ground running, keep login credentials secure and up-to-date in our databases, and deliver fast, friendly support that keeps our teams productive and smiling. Efficiency, diligence, and accuracy are your strengths, and our IT Team is all about being the dependable force that powers the entire company.
Key Responsibilities
- Coordinate trainings with the HR Team for new hires.
- Prepare for IT updates and trainings
- Work with IT Team to ensure everything is setup and ready for new hires
- Organize, manage, and update support tasks
- Ensure IT Department is efficient and responding to tasks quickly
- Manage asset tracking to ensure all devices are enrolled
- Organize, manage, and update login credentials, asset tracking, etc.
- Provide user support.
- Educate users on company software.
Role Requirements
- A genuinely pleasant, polite, and professional attitude
- Outstanding interpersonal skills and excellent written/oral communication
- Top-notch organizational abilities and laser-sharp attention to detail
- Proficiency with company software.
- Preferred: Bachelor’s degree or higher in a related field.
- Bonus: You thrive in solving a tricky issue and knowing your work keeps the whole company connected and moving forward.
Ready to be the calm in the tech storm? Join our IT Team and keep everything running seamlessly. You are the reliable backbone behind every login, laptop, and jobsite device —come make efficiency look effortless with us!
We are an Equal Employment Opportunity company (EEO).
World-class dental practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 30 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a well-respected dentist and caters to an elite, but family-focused clientele, where thousands of treatments and procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. Dental experince is preferred. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back-office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo dental treatments and procedures through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $25,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year-round, and is lightning quick on a computer.
3. Additional Responsibilities:
- Organization – Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred but not required.
- Positivity & Normalcy – we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
- Whatever it takes attitude with a sales focus – typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
- Bachelor’s degree.
- 1-3+ years of sales experience – preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is NOT an administration position. It is a sales position with some administrative work.
- Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
- Outstanding verbal and written communication and presentation skills.
- Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
- Strong computer and typing skills - typing no less than 40 wpm - with the ability to learn proprietary software for the dental industry quickly.
- Excellent follow-up and organizational skills – a commitment to timely task completion without compromising quality is a must.
- Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
- Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
- Annual pay based on results for year one is composed of base pay and bonuses. Income is uncapped, but typical first year income, which includes both base pay and bonuses can range from $85,000-$105,000+. With superb performance, additional income can be earned in year one. Ability to earn uncapped income in future years is possible, and typical.
- PTO per company policy
- Medical/Dental/Vision benefits per company policy
- Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
- Reasonable hours
- Reduced or complimentary treatments per company policy
- Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Growing plastic surgery practice in Newport Beach, CA is seeking a superstar Patient Sales Coordinator with a strong sales background.
The practice is owned by a board certified plastic surgeon who has performed thousands of cosmetic surgery procedures with impressive, natural-looking results and focuses on providing a uniquely concierge approach to their patients.
The winning candidate must:
- Be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow.
- Focus on driving sales and results, coupled with a fervent desire to implement and sustain organization and efficiency throughout the practice. This is NOT an administrative position - it is a sales position with some admin work.
- Have a strong ability to build relationships as well as a desire to perform outreach with a positive attitude and friendly demeanor.
- Be able to work in a beautiful office (this is not a remote position).
Responsibilities:
- Sales - sell procedures, treatments and medical spa services ranging from several hundred dollars to over $30,000 to prospective patients through extensive phone conversations and live in-person consultations. 5 days per week will be focused on selling, through phone consultations, live & virtual consultations, email and phone follow-up and similar activities. 50-100+ outgoing and incoming email and phone efforts are commonplace in this role daily. Comfort with quoting and selling procedures and contacting literally hundreds of patients weekly is core to this role, as is intensive computer notation and follow-up.
- Operations Assistance – assist in daily various duties to help the team including event planning and execution, creating and reviewing reports, preparing patients for surgery and completing appropriate steps, and more.
Additional Responsibilities:
- Organization– Task orientation, prompt completion of assignments, and an innate desire to “get things done” is a must. Knowledge of medical software like PatientNow or NexTech is preferred but not required.
- Positivity – we seek a bubbly, positive, sunny outlook from our winning candidate who will work well with others. High ethical standards, zero-drama, professionalism is a must in this role.
- Whatever it takes attitude with a sales focus. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner.
Job Requirements:
- Bachelor’s degree
- 2-5+ years of sales and/or sales management experience is required (cosmetic medical, plastic surgery, direct sales, or similar is a bonus. The ideal candidate will be able to demonstrate prior results in a sales and service capacity - real data showing achievement is key vs. simply tenure in a particular job.
- Must be confident and comfortable presenting prices ranging from several hundred dollars to over 30 thousand dollars, asking for the order and selling on the spot. A belief in and understanding of how to sell luxury items is a must.
- Outstanding communication and presentation skills.
- Belief in the power of cosmetic surgery, procedures and treatments to change the lives of appropriate candidates for the better.
- Type accurately at no less than 40 wpm - 55wpm a must. Strong computer skills with the ability to learn proprietary software for the medical industry quickly is paramount.
- Excellent follow–up and organizational skills – an addiction to timely task completion without compromising quality is a must.
- Professionalism in dress and presentation, honesty, excellent work ethic, no-drama attitude, and positive attitude a must. Working well with existing team members is important.
- Willingness to utilize existing skills and talent, while simultaneously learning and executing the company’s proven system.
- Are you no-drama, task-oriented, self-competitive, and motivated to achieve personally and for your team? Then this may be a great position for you.
Pay Structure, Perks, and Benefits:
- Annual base pay of $55,000-$75,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $95,000-$125,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure plus incomes.
- Paid time off - 3 sick days after the 90-day probationary period and up to 9 PTO days after year 1.
- Paid training
- Up to $200/mo in health insurance subsidies after 3 month probationary period.
- Procedure(s) of choice offered at cost after a year of employment.
- Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
- Reasonable hours
- Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
About the job
Plastic Surgery Practice Sales - Patient Care Coordinator
Miami, Florida, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 30 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained plastic and reconstructive surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial and body plastic surgery along with non-surgical procedures, including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
- Organization – Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
- Positivity & Normalcy – we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
- Whatever it takes attitude with a sales focus – typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
- Bachelor’s degree.
- Bilingual (Spanish)
- 2-5+ years of sales experience – preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administrative position with sales work. It is a sales position with administrative work.
- Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
- Outstanding verbal and written communication and presentation skills.
- Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
- Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
- Excellent follow-up and organizational skills – a commitment to timely task completion without compromising quality is a must.
- Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
- Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
- Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $85-$110,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
- Paid time off
- Medical benefits per company policy
- 401k plan per company policy
- Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
- Reasonable hours
- Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
