N Able Tech Jobs in Usa

Summary:

The Magnetic Resonance Imaging (MRI) Technologist will perform a wide variety of routine and advanced imaging procedures, will provide support for other imaging technologists as needed, and help to facilitate smooth and efficient patient flow. The MRI Technologist will demonstrate flexibility by working other shifts and/or at other campuses as needed or required. The Technologist must be able to troubleshoot basic maintenance, participate in QA, and resolve issues related to image processing and the image archiving system. Expectation to participate in ongoing education, safety, and technical advances within their scope of licensure. The incumbent must be able to provide basic MRI screening of patients and employees, prepare maintenance and repairs, participate in QA, and resolve issues related to MRI safety. The Technologist will adhere to, and maintain, the expected imaging competencies as outlined by management. Behavior and communication skills must align with the organization's mission, values, and culture.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Demonstrates adherence to the Core Values of CHRISTUS Health.
• Maintains consistency with Administrative and Departmental policies with appropriate behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability.
• Promotes staff growth, development, and employee engagement by collaborating with management, coworkers, and physicians to create an optimal work environment.
• Promotes exceptional physician satisfaction by providing meaningful assistance to radiologists and referring physicians.
• Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
• Appropriately adapt assigned patient assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, spiritual, age-specific, and other developmental needs of each patient served.
• Ensures compliance with all policies, procedures, and standards of care as deemed appropriate by State and Federal agencies, the hospital, and other regulatory entities.
• Performs examinations/procedures as needed to assist in patient throughput within the scope of the Manager’s license(s), certification(s), and/or documented competencies.
• Demonstrates flexibility by working other shifts and at other campuses as needed or required.
• Ensures completed exams are scanned and stored correctly in PACS.
• Ability to follow PACS downtime procedures as a PACS Superuser and escalate any problem(s) or issue(s) to the PACS administrator or Designee if needed.
• Troubleshoots and reports any equipment malfunctions to the Director/Manager and/or Biomedical personnel;
  does appropriate follow-up.
• Performs other duties as assigned.

Job Requirements:

Education/Skills

• Graduate of an accredited school of Radiology Technology or other accepted and approved equivalent required

Experience

• 1 year of experience in a hospital or Clinical setting preferred
• Basic computer experience required

Licenses, Registrations, or Certifications

• Magnetic Resonance Imaging (MR) from ARRT or ARMRIT is required within 1 year of hire
• State Licensure required if in New Mexico
  • MRT by MIRTP NMED
• BLS required

Work Schedule:

MULTIPLE SHIFTS AVAILABLE

Work Type:

Per Diem As Needed

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

Join Our Team as an Outside Plant Construction Technician I in Twin Falls, ID!

Ready to roll up your sleeves and bring cutting-edge fiber technology to life? As our Outside Plant Construction Technician II, you'll be at the heart of building and maintaining our state-of-the-art PON/fiber network.

From installing buried and aerial fiber facilities to mastering construction equipment like trenchers, backhoes, end loaders, and plows, you'll make a real impact every day. You'll also install, test, troubleshoot, and repair fiber facilities to keep our customers connected. If you love working with your hands, being outdoors, and making a difference in your community, this is the role for you!

This position is eligible for a $1,000 sign-on bonus! (Payout terms apply)

Schedule: 

This is a full-time, 40-hour-per-week role with a *flexible schedule.

*Please note that the schedule may vary depending on the specific market.

Why Join Us? 

As a member of our Construction and Service Enablement team at TDS, you’ll play a critical role in building and maintaining cutting-edge fiber optic networks that connect communities nationwide. With over 50 years of experience, TDS is a leader in fiber internet innovation, delivering up to 10 Gigabit speeds to homes and businesses. Join our team and be part of a collaborative environment where your skills in construction, safety, and technology will directly impact the future of connectivity in urban, suburban, and rural areas.

**This position may be eligible for relocation assistance.  For further information, please contact the Talent Acquisition team.**

What We’re Looking For:

• Self-Motivated: You’re driven, ambitious, and always looking for ways to improve.
• Attention to Detail: You are committed to following safety protocols, and you take pride in precision, ensuring every measurement and assembly is accurate.
• Teamwork and Communication: You have strong communication skills and thrive in collaborative environments.
• Technical Proficiency: You have a solid understanding of telecommunication systems and equipment operation.   

What You’ll Do:

Perform general construction and maintenance of aerial and buried fiber facilities, ensuring compliance with maps, staking sheets, and safety standards.

• Operate and maintain construction equipment, including excavation tools, to build and repair outside plant fiber networks.
• Install, splice, test, troubleshoot, and repair fiber optic facilities using specialized equipment.
• Conduct cable fault acceptance tests, locate defective fiber, and resolve issues efficiently.
• Update GIS, maps, and as-builts; set and label infrastructure like peds, vaults, and handholes.
• Restore worksites to original condition upon project completion.
• Train and mentor team members as needed and maintain construction equipment.
• Provide support to field service technicians and complete required documentation promptly.

The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.

Required Qualifications

• 6+ months experience in any combination of the following areas: customer service, electrical or utility construction, or TDS Telecom Field Services internship -OR-technical certification (or higher) -OR- current military service, or prior military service with honorable discharge.
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.
• Must have and maintain a valid driver’s license and remain eligible for DOT requirements.

Other Qualifications

• Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire.
• Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull.
• Upon hire, must successfully pass all components of the Safety Training course curriculum.
• Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
• Horizontal directional drilling experience preferred.
• Basic understanding of telecommunication products and services.
• Proven organizational skills and ability to multi-task.
• May require occasional travel.
• Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
• Must be able to operate vehicles with manual transmissions.

Physical Demands and Work Environment

While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel and talk or hear.  The associate is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The associate must also be able to climb poles, ladders, towers or other structures.  The associate is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell.  The associate must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the associate is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The associate is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration.  The associate is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat.  The noise level in the work environment is at times loud.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time 

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The pay for this position ranges from *$22.62 to $33.94 per hour.

*The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards

Job Description:

GardaWorld Security Services is Now Hiring a Concierge Emergency Medical Technician!

Ready to suit up as a Emergency Medical Technician  in a Concierge post?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:

• Site Location: Herriman, UT 
• Set schedule: Part-time (24 hour/week), Thursday-Sunday, 8:00am-4:00pm
• Competitive hourly wage of $23.53 (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of a Concierge Security Guard

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications for Concierge Security Guard

• Must be 20 years or older 
• Must have driver's license and clean driving record
• Must have valid EMT certification 
• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
 

Position Responsibilities:

- Coordinates, plans, organizes and controls the maintenance and repairs and the release of MH-139 aircraft.

- Must be able to work rotating shifts and travel for detachments.

- Incumbent shall supervise and coordinate maintenance efforts on assigned shift, to meet the daily flight schedule.

- This incumbent must possess a level of experience necessary to inspect all aircraft assigned, certify Aircraft/Engine Logbook entries, and coordinate maintenance control responsibilities

- Must possess O-level experience.

- Candidate must have experience with the Exceptional Release process.

- Candidate must have good communication skills both orally and written.

- Must be able to prioritize workload to maintain schedules on assigned projects.

- Inspect the aircraft to certify that all maintenance performed by the team is correct and complete.

- This position requires an active Secret U.S. Security Clearance. (A U.S. Security Clearance that has been active in the past 24 months is considered active.)

Basic Qualifications (Required Skills/Experience):

- Minimum of 3 years' experience aircraft maintenance environment supporting configuration management and release for flight

- Minimum of 5 years' experience in airplane operational and organizational processes in maintenance operations and/or flight operations

- Willing to work variable shifts; including days, evenings, nights and weekends

Preferred Qualifications (Desired Skills/Experience):

- Exceptional Release experience or "Safe for Flight" Certification

- Experience with military aircraft maintenance

- MH-139/AW139 Aircraft Systems experience

- Extensive experience utilizing AFI 21-101 and associated AFIs, OIs, and Command Directives.

- Subject Matter Expert on 781 Series Aircraft Forms.

- MH-139/AW139 flight operations experience

- May be required to work in areas that are noisy, dusty, and dirty. May be exposed to moderate discomforts, such as heat, cold and wind.

Company Description

Job Description

ABOUT THE JOB Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want),perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. JOB REQUIREMENTS AND DUTIES You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza our people come first. GENERAL JOB DUTIES FOR ALL TEAM MEMBERS Operate all equipment Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING Orientation and training provided on the job. COMMUNICATION SKILLS Able to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

Soar with us at Wawa.

We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, youll be part of a caring team thats dedicated to helping all of us fly high together. Were team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. Were proud to be a part of a winning team of Associate owners who shape our success. Were committed to helping our communities and one another at every turn, because we know that when we fly together, theres no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.

Job Description

Compensation: $24.50 based on experience

Job Summary: The Technician 20 is responsible completing repairs and maintenance at assigned stores and identifies further recommended actions.

Principal Duties:

• Perform specific store repairs, installation, replacement, and maintenance tasks as assigned through the Asset Management System such as (but not limited to) carpentry, minor plumbing (filter changes, water treatment PM, clogs, fixture and sensor replacements), interior and exterior painting, dry wall, tiling, light bulbs, counter tops and cabinets. Ensure repairs are completed within a time specified by priority codes for approximately 10 to 15 primary assigned stores, but not limited to, when special business needs dictate. If the position is located in Florida, additional duties may include fuel pump nozzle and hose replacements).

• Visit all stores in their assigned areas on a scheduled basis to keep the assigned equipment clean and in good operating condition. This includes beverage equipment monthly and semiannual HVAC and refrigeration PMs. Plan daily routes that are efficient and cost effective.

• Prepare and coordinate store for remodel, openings, and project work as specified by the Lead Technician. Support Public Relations during opening celebrations.

• Maintain the integrity of the asset tagging system including tag audits, transferring assets and setting up assets in new and remodeled stores.

• Maintain and report all necessary paperwork and electronic communication as determined by the Lead Technician Supervisor in a prompt, orderly and timely manner, which includes invoicing and payroll documents.

• Notify the Lead Technician when company standards are not being met by internal or external service providers. Performs other duties requested by Lead Technician when the business need dictates it.

Essential Functions:

• Ability to work well individually as well as in a team environment
• Excellent communication skills, written and oral
• Excellent customer service skills
• Must maintain a valid drivers license and car insurance
• Must be able to work independently, with little or no supervision
• Ability to occasionally lift/push/pull/carry up to 72 lbs
• Ability to frequently lift/push/pull/carry up to 40 lbs
• Ability to climb and perform various functions on a ladder at a height of approximately 30 feet.
• Must be able to perform the following physical actions repetitively and for long periods of time: standing, crouching, bending, reaching above the shoulders, reaching below the waist, reaching horizontally, squatting, climbing, kneeling, pushing, pulling, and grasping firmly.
• Requires extensive travel, 5 days per week and will include evening and weekend hours
• Ability to successfully complete the Technician 20 skills test
• Obtain training certifications as required

Basic Qualifications:

• High School diploma or GED, preferred
• 3+ years of experience as a General Craftsman

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Required

Preferred

Job Industries

• Other

Discover Veranova:

At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.

Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. 

Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. 

Role Overview:

We are seeking a highly motivated and skilled bioconjugation scientist to join our team in New England. The successful candidate will be an experienced scientist with demonstrated expertise in translating bioconjugation processes from research and development into manufacturing plant‑scale operations. This individual will play a critical role in establishing and expanding bioconjugation capabilities within a clinical API manufacturing facility, supporting the production of antibody–drug conjugates (ADCs) and other complex bioconjugates. 

Core Responsibilities:                                                                                                                   

• 
  
• Lead technology transfer of bioconjugate processes from development through pilot plant and manufacturing scale in compliance with cGMP, EHS, and project timelines.
  
• Compare transferred processesto executed batchesand trend intra-batch process performance.
  
• Serve astechnicalproject lead for production support and investigations, ensuring delivery against quality, schedule, and cost targets.
  
• Collaborate cross‑functionally with Process Development, Manufacturing, EHS, Quality, Regulatory, and external partners to ensure successful and compliant technology transfer.
  
• Author andmaintaintechnology transfer plans, protocols, and reports defining critical process parameters, equipment requirements, and operating procedures.
  
• Coordinate equipment qualification, process validation, and manufacturing start‑up activities in alignment with regulatory and EHS standards.
  
• Partner with Quality Assurance to conduct risk assessments and support deviation investigations, root cause analysis, and CAPA implementation.
  
• Identify, troubleshoot, and resolve technical challenges during technology transfer and routine manufacturing to ensure robust and reproducible processes.
  
• Provide hands‑on, on‑the‑floor technical leadership and subject matterexpertiseto bioconjugate manufacturing personnel.
  
• Drive process optimization and continuous improvement initiatives to improve process robustness, performance, and cost efficiency.
  
• Mentor and support scientific and technicalstaff;may supervise laboratory and project activities.
  
• Ensureaccurate, complete, and compliant documentation of scientific and manufacturing activities.
  

• 
  
• Communicate project status and technical outcomes clearly to internal stakeholders, management, customers, and external clients.
  
• Support customer relationships and contribute to technical problem‑solving and opportunity development.
  
• Promote a strong culture of safety, quality, and compliance.
  

Qualifications: 

Required

• 
  
• PhD in a chemistry‑related discipline, or equivalent industrial experience.
  
• 6 or more years ofbioconjugation experience in an industrial or GMP environment.
  
• Demonstrated project management experience in a technical or manufacturing setting.
  
• Experience mentoring and training scientific or technical staff.
  
• Proficiencywith relevant analytical techniques and the ability to lead defined technical areas.
  
• Strong working knowledge of Microsoft Office and applicable technical software tools.
  
• Ability to write clear, concise technical documentation and communicate effectively, both verbally and in writing.
  
• Demonstrated sound judgment, strong decision‑making skills, and the ability to work both independently and collaboratively.
  

Special Factors 

• 
  
• Must be able to stand, walk, and manually operate objects, tools, or controls; reach with hands or arms; and climb, balance, stoop, kneel, or crouch when necessary for the job activity.
  
• Must be able to lift and/or move up to 50 pounds.
  
• Specific vision abilities include near, distance, peripheral, color perception, and the ability to adjust focus.
  
• May regularly work with moving mechanical parts and may work with toxic or caustic chemicals.
  
• May work in humid areas with low or high temperatures.
  
• May be required to work with a respirator or operate with full-body Tyvek suits and supplied air or PAPR.
  

Salary Range: $115,000 - $130,000 annual base salary

Our Commitment:

• 
  
• Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. 
  
• Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
  
• Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
  
• Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don’t meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
  

Additional Information:

Applicants for this role must be authorized to work in the United States without further employer sponsorship.  

Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting. 

All your information will be kept confidential according to EEO guidelines.

Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.

All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.

Job Summary

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems, billing inquiries, submits return merchandise authorizations, and promotes aftermarket sales. Answers telephone calls, and responds to emails, right faxes and voicemails within prescribed service levels. Documents, tracks, and provides accurate and timely follow through to customer inquiries. Relies on experience and judgment to plan and accomplish goals.

Essential Duties and Responsibilities:

• Takes ownership of incoming calls from the end user community and provides one call resolution for ASSA ABLOY product lines.
• Properly enters customer information, documents and verifies customer orders, billing and shipping addresses for invoicing and tracking purposes.
• Responsible for follow-up on all issues, maintains quality assurance of tickets, monitors order status and backlogs for delayed orders.
• Performs front line troubleshooting of proprietary software for product lines and tests product hardware and software applications to resolve technical inquiries.
• Assigns tickets to the proper 2nd and 3rd level support teams, sales and field technicians.
• Escalates calls to appropriate departments and senior management as needed.
• Provides input on processes and assists with the development of standard operating procedures to gain efficiencies.
• Promotes Aftermarket Sales to contribute to revenue expectations of department and company.
• Assumes and performs other duties and responsibilities not specifically outlined herein.
• Projects a favourable image of ASSA ABLOY Hospitality, Inc. when interfacing with the outside community.
• Rotation of on-call phone and pager for products lines after hours and weekends.

Skill Requirements and Performance Criteria:

• Excellent phone and interpersonal skills with customers, peers and management
• Must be detail oriented, possess the ability to multitask, be able to organize and prioritize tasks and follow through on commitments.
• Technical aptitude to troubleshoot and analyze hardware and software issues.
• Adaptable to change

Education and/or Work Experience Requirements:

• 2 to 3 years customer service experience or Technical Support experience in a fast paced environments.
• 1 to 2 years Desktop Support or Networking knowledge is preferred.
• High School graduate/GED with some desktop and/or technical interface experience.
• Associate Degree in electronics, preferred or equivalent work experience.
• Some college level course work up to a 4 year degree is desired.
• Industry certification preferred.

Software and Technical Skills:

• Experience with MS Office - Suite, Windows Vista, Window 2003 Server and Windows XP.
• Network knowledge, preferred.
• Knowledge of Navision is a strong plus or familiarity with other ERP systems.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to talk, listen and speak clearly on telephone.

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.