Mtm Professional Services Jobs in Usa

17,921 positions found — Page 2

Concierge/Office Services Coordinator
✦ New
Salary not disclosed
Chicago, IL 1 day ago

This role serves as the dedicated front-of-house presence and first impression for an outstanding Financial Services firm. You will be the primary point of contact for visitors and incoming calls, welcoming guests, including executives, board members, and investors, with a warm, polished, and highly professional demeanor. This individual will manage a steady flow of phone communication, oversee visitor registration and building security protocols, and ensure the reception area remains immaculate and always inviting. The ideal candidate is poised, proactive, and comfortable working independently at the front desk while collaborating closely with internal teams to ensure a seamless and welcoming office experience.


Responsibilities

  • Manage conference room calendars and meeting logistics.
  • Prepare rooms for meetings, including setup, breakdown, technology checks, and coffee service.
  • Coordinate catering for quarterly Board meetings and recurring monthly investor meetings.
  • Partner with Executive Assistants and internal teams on high-profile meetings and roundtables.
  • Support internal events and occasional firm-hosted gatherings.
  • Order and manage office, kitchen, snack, and coffee supplies.
  • Maintain café and shared spaces, including light machine cleaning and vendor coordination.
  • Liaise with building management and vendors for facilities or maintenance needs.
  • Track office-related expenses and support administrative processes.
  • Assist with projects during quieter periods (data entry, light event support, general office organization).
  • Assist with the coordination of the upcoming office move.
  • Receive, sort, and distribute mail, packages, and deliveries.
  • Provide administrative assistance, including document preparation, filing, and proofreading.
  • Offer interim support to Executive Assistants and Operations teams as needed.
  • Support Investor Relations or leadership teams with meeting logistics when required.
  • Pitch in proactively to support a collaborative, team-oriented office culture.
  • Provide hands-on support for an upcoming office move.
  • Assist with organizing the new space, managing supplies, and establishing office processes.
  • Support the team during a period of coverage stretch due to maternity leave.
  • Help stabilize front-of-house operations during internal transitions.


Ideal Experience

  • Bachelor’s degree is strongly preferred.
  • 2–5+ years of experience in reception, concierge, hospitality, office coordination, or administrative support preferred.
  • Experience in private equity, financial services, professional services, or luxury hospitality strongly preferred.
  • Polished, professional presence with a strong customer service mindset and warm, welcoming demeanor.
  • Excellent organizational, communication, and multitasking skills; comfortable managing priorities independently.
  • High level of discretion, professionalism, and attention to detail.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
  • Reliable, service-oriented, and takes pride in maintaining a polished office environment.
  • Comfortable working with minimal supervision and brings a “no task too big or too small” attitude.
  • Proven record of a long-term, stable role.


#117963


The Larko Group is a women-owned, premier staffing and recruiting firm based in Chicago with a nationwide reach. We specialize in Direct Hire, Temp-to-Hire, and Temporary/Project placements across a wide range of roles, including Executive Assistants, Administrative Assistants, Personal Assistants, Chief of Staff, Office Managers, Receptionists, General Office, Event Support, Project Management, and Customer Service.

Not Specified
Customer Service Representative
✦ New
Salary not disclosed
South Jordan, UT 6 hours ago

Job Title: Customer Service Representative

Job Location: South Jordan, UT

Pay Rate: $22.00/hr [Weekly]

Shift Timings: 08:00 AM – 05:00 PM [Monday to Friday]

Contract Duration: 06 Months [Temp-To-Hire]


Job Description:


We are seeking Client Support Service Professionals to handle incoming calls related to accounts. This role involves assisting clients with cash management products, online and mobile banking support, and general account or financial inquiries. The ideal candidate will provide accurate, efficient, and professional service while meeting department performance metrics in a fast-paced financial service environment.


  • Handle high-volume inbound calls regarding accounts and services.
  • Provide support for cash management products and services.
  • Assist clients with online platform and Mobile App navigation.
  • Respond to general account and financial-related inquiries with accuracy.
  • Maintain high standards of professionalism and customer service.
  • Meet or exceed key performance metrics (quality, productivity, compliance).
  • Document customer interactions accurately in the system.
  • Collaborate effectively in a team-oriented, fast-paced environment.
Not Specified
Office Services Supervisor - Hospitality/Concierge
✦ New
🏢 RRD
Salary not disclosed
Chicago, IL 2 hours ago

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly

Job Description

Position summary

The Office Services Supervisor - Hospitality/Concierge is an independent leader, helping manage the day-to-day people, operations and client

Job duties

(* denotes an “essential function”)

  • *Ensure team provides outstanding service to client, while building strong customer relationships
  • *Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures
  • *Create an environment conducive to service expansions and new business opportunities
  • *Maximize profitability through the effective utilization of labor and resources
  • *Immediately resolve any operational problems or issues
  • *Produce required reports on schedule
  • *Coordinate workflow within the team, prioritizing jobs and delegating duties to associates
  • *Balance team’s day-to-day work assignments with projects and ad hoc requests related to mail volume, reprographics requests, conference room set up, and vendor management
  • *Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines
  • *Train new employees on policies and procedures
  • *Address performance issues among team members
  • *Work with manager to create development plans and challenging assignments for team members
  • *Escalate to manager client or team concerns to proactively resolve issues
  • Adhere to Williams Lea policies in addition to client site policies
  • Use equipment and supplies in a cost-efficient manner
  • Other duties as assigned

Working conditions

  • Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
  • Ability to work overtime as needed.
  • Work is performed in a professional work environment.
  • Business casual attire required.
  • Must be able to work sitting most of the time.

Qualifications

Job qualifications

  • Bachelor’s degree or equivalent experience
  • 3 or more years’ proven experience in a customer service environment, legal or financial services industries preferred
  • 3 or more years’ experience in office support including a combination of administrative, facilities, hospitality, reception, reprographics and mailroom
  • Understanding of USPS regulations
  • Understanding of reprographics equipment and usage
  • Intermediate Microsoft Office Word and Excel skills
  • Basic Microsoft PowerPoint skills
  • Prior experience managing vendors preferred
  • Basic P&L understanding a plus
  • Demonstrated experience prioritizing competing priorities under tight deadlines
  • Proven customer service skills are required in order to create, maintain and enhance customer relationships.
  • Good written and verbal communication skills, including professional telephone and email etiquette.
  • Attention to detail with good organizational skills.
  • Must be able to meet deadlines and complete all projects in a timely manner.
  • Ability to handle sensitive and/or confidential documents and information.
  • Able to make independent decisions that conform to business needs and policy.
  • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a managerial level.
  • Must work well in a team environment.
  • Must be able to interact effectively with multi-functional and diverse backgrounds.
  • Ability to work in a fast-paced environment.
  • Must be self-motivated with positive can-do attitude.

Additional Information

RRD's current salary range for this role is $54,000 to $60,000 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

Shift: Monday-Friday, 7:30am to 4:30pm

#GOC





#WLNAT

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.


RRD is an Equal Opportunity Employer, including disability/veterans

Not Specified
Pro Services Specialist
✦ New
Salary not disclosed
Birmingham, AL 1 day ago
Professional Services Representative

This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.

Purpose:

Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.

Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.

Minimum Eligibility Requirements:
  • High School diploma or equivalent. Associate Degree or higher is a plus.
  • 1 year in retail or wholesale contractor sales, service, supply and/or professional installation.
  • Strong written and verbal communication skills.
  • Experience with Salesforce / CRM software is a plus.
  • Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.
Essential Job Functions:

Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers.

  • Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations.
  • Collaborate with the Store Team to identify PROs in our Store.
  • Maintain extensive knowledge about Floor & Decor products.
  • Train and support the Store Team on how to use our selling process.
  • Understand our PRO business to educate our PRO customers and expand their participation.
  • Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP.
  • Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card.
  • Coordinate and assist with PRO Customers in-store activities.
  • Collaborate in all store initiatives.
  • Demonstrate ability to make effective program and benefit presentations.
  • Must possess excellent customer service skills and be results oriented.
  • Strong interpersonal skills to interact effectively at all levels and across diverse cultures.
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment.
  • On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities.
  • Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.
Working Conditions (travel & environment):

This position is hourly, knowing it may include hours which could exceed eight hours in a day.

  • May require travel up to 20%.
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
  • Medium Work Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Store Hours:

Monday - Friday 7:00 AM - 8:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Pickup Hours:

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Benefits & Rewards:
  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • A personal holiday and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity:

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Not Specified
Office Services Associate
✦ New
🏢 RRD
Salary not disclosed
St Louis, Missouri 1 day ago

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly.

Job Description

The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed.

Shift: Monday to Friday, 8AM – 5 PM

Job duties

(* denotes an "essential function")

  • *Utilize appropriate logs for all office services work.
  • *Ensure that job tickets are properly filled out before beginning work.
  • *Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
  • *Follow procedures to run jobs in proper order.
  • *Communicate with supervisor or client on job or deadline issues.
  • *Meet contracted deadlines for accepting, completing, and delivering all work.
  • *Troubleshoot basic equipment problems.
  • Be able to lift up to 50 lbs. on a regular basis.
  • Prioritize workflow.
  • Performs Quality Assurance on own and work of others.
  • Load machines with various paper, toner, supplies.
  • Answer telephone, emails, and place service calls when needed.
  • Interact with clients in person, over the phone or electronically.
  • Adhere to Williams Lea policies in addition to client site policies.
  • Use equipment and supplies in a cost-efficient manner.
Qualifications
  • High school diploma or equivalent.
  • Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
  • Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
  • Familiar with general back office procedures to meet and maintain client satisfaction.
  • Proven customer service skills are required in order to create, maintain and enhance customer relationships.
  • Good written and verbal communication skills, including professional telephone and email etiquette.
  • Attention to detail with good organizational skills.
  • Must be able to meet deadlines and complete all projects in a timely manner.
  • Ability to handle sensitive and/or confidential documents and information.
  • Able to make independent decisions that conform to business needs and policy.
  • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
  • Must work well in a team environment.
  • Must be able to interact effectively with multi-functional and diverse backgrounds.
  • Ability to work in a fast-paced environment.
  • Must be self-motivated with positive can-do attitude.
Additional Information

The rate of pay for this role at the noted RRD location is $23.00 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and visioncoverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLNAT

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

Not Specified
Professional Municipal Engineer (P.E.)
✦ New
🏢 jub.com
$95,000 - 120,000
Hidden Valley, NV 1 day ago

Description: Professional Municipal Engineer (P.E.) Location: Reno, Nevada Position Overview : J-U-B ENGINEERS, Inc.

is seeking to hire a Professional Municipal Engineer (P.E.) to work in our successful Reno, Nevada office.

Our purpose at J-U-B ENGINEERS, Inc.

(J-U-B) is “Helping Each Other Create Better Communities.” We foster a supportive and team-oriented environment to solve problems that improve society – while providing employees growth opportunities and an expansive benefits package.

We attract and retain the best people because we provide an enriching environment for our employees to build their careers in the communities where they live while using their talents in a team environment.

J-U-B offers a clearly defined career path, and a sense of belonging.

It is one of the largest professional engineering companies in the Intermountain West, with over 20 offices across seven states.

There are ample opportunities to collaborate with other offices on projects, widening your experience and network.

The ideal candidate has a solid foundational understanding of planning and design relating to municipal & site development civil infrastructure such as wastewater collection, water distribution, stormwater plans, specifications and estimates.

Additionally, experience producing civic and institutional (public facility) development plans.

Works well in a collaborative, problem-solving team environment.

The ideal candidate will also have a desire to and experience in developing and maintaining relationships with clients, promoting our team’s experience, and finding and securing project contracts with clients.

While applying technical civil engineering knowledge and skills, this engineering position will: Provide engineering design and project management services for municipal engineering including sewer, water, storm water, and other municipal services within Washoe County and the surrounding region.

Provide engineering design and project management services for Civic, institutional, and other public facility developments (Site, Grading, Utility plans, specifications, estimates and construction administration) within Washoe County and the surrounding region.

Develop relationships with and secure project work and service contracts with clients.

Manage clients and client projects while providing responsive communications, professional services, and delivering quality projects to multiple clients.

Participate in all phases of project development, design, and construction.

Analyze engineering data, interpret plans and specifications, and make sound decisions to solve challenges.

Collaborate with other engineers, planners, and public agencies on projects.

Collaborate with engineers and planners for reports, design, and construction phase services for various private and public agency projects.

Coordination and support of projects on multi-disciplinary projects throughout the company.

Requirements: Bachelor’s degree (B.S.) in Civil Engineering.

Certification as Professional Engineer (P.E.).

6-10 years of qualified experience.

General Civil, Municipal & Development engineering background.

Excellent communication and writing skills.

Willingness to build a practice and mentor junior staff.

Proven technical background and skillset.

Salary Range: $95,000-$120,000/year, determined by experience Benefits : In addition to your competitive salary, J-U-B also offers an extensive benefits package including: Professional development opportunities Bonuses for qualified employees Generous vacation and sick leave package Medical, dental, vision, life, and disability insurance Parental Leave 401(k) with company match, profit sharing Company paid Short Term and Long-Term Disability plans The ability to work in a team-centered, collaborative, and supportive atmosphere J-U-B is an employee-owned firm and offers ownership opportunities after qualified years of service The application window will be open through April 2nd, 2026.

Applications will be reviewed frequently, and interviews may be scheduled throughout the posting period.

See our website for more benefit details: To apply for this position and learn more about J-U-B, please visit Compensation details: 95 Yearly Salary PIe95e2 2

Not Specified
Financial Services - Global Compliance and Reporting - Real estate -Tax Services Manager-EDGE
✦ New
🏢 EY
Salary not disclosed
New york city, NY 1 day ago
Financial Services - Global Compliance And Reporting - Real Estate - Tax Services Manager-EDGE

Location: Anywhere in country.

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

Our Financial Services EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.

The opportunity

EY's FSO EDGE Real Estate, Hospitality and Construction (RHC) practice provides comprehensive and specialized tax assistance tailored to the unique needs of our clients. You will work alongside our practice office professionals who are knowledgeable and experienced in a wide range of tax areas, processes, and compliance.

Your key responsibilities

A Services Manager in FSO EDGE RHC will be responsible for delivering and managing tax compliance and consulting work for clients. The objective is to recognize and identify problem areas and items that need to be addressed or escalated to ensure partnership taxation, REITs taxation and qualification, partnership allocations, and tax compliance are timely and accurately completed. You will work alongside practice office professional serving clients, based on their time demands, as one team.

Responsibilities include

  • Consult with clients and demonstrate professional discretion by appropriately escalating complex tax and client relationship matters to senior management and subject-matter professionals, coordinating efforts, and managing expectations about timing of response and resolution
  • Deliver and manage compliance and consulting delivery services to meet deadlines for client deliverables
  • Ability to lead projects and work independently, with guidance in only the most complex situations
  • Incumbent has specialized depth and/or breadth of expertise
  • Support effective long-term client relationships by demonstrating your knowledge of the real estate, hospitality, and construction industry. communications with client tax liaisons, client administration teams, and client trust officers to gather required information, to share information to support informed decision-making, and obtain instruction or authorization necessary for timely, accurate production of tax information statements, tax returns and related reporting
  • Manage engagement deliverables and team resources to achieve timely and accurate delivery of tax compliance services while effectively managing engagement economics
  • Advise and provide direction on complex tax matters, set expectations, coordinate daily work activities, and assign tasks to staff and seniors.
  • Review and evaluate the work of staff members to ensure accuracy, completeness, and compliance with relevant tax laws and regulations
  • Provide effective leadership, formal and informal feedback, and coaching to team members

Skills and attributes for success

  • Ability to recognize and identify problem areas that need to be addressed or escalated to ensure tax returns, tax research, tax accounting and other tax projects are timely and accurately completed
  • Experience presenting in client conversations regarding complex or difficult topics
  • Ability to break down complex tax projects into manageable components, analyze relevant information, and formulate client-centric solutions that comply with relevant laws and regulations
  • Ability to manage multiple work assignments, team members and deadlines simultaneously

To qualify for the role you must have

  • Bachelor's degree in Accounting, Finance, Business Administration, Tax, Law, or Economics
  • Minimum of 5 years of experience in a professional services or tax services organization in the financial services industry
  • Broad exposure to real estate tax technical and transaction skills, including partnership taxation, REITs taxation and qualification, partnership allocations, tax compliance, due diligence, acquisition/disposition planning and structuring
  • Experience managing budgets, people, and projects
  • Excellent teaming, leadership, organizational, and verbal/written communication skills
  • Certified Public Accountant (CPA), Enrolled Agent (EA) or licensed attorney

What we look for

We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis.

Not Specified
A&PS Sales Specialist - Financial Services
✦ New
Salary not disclosed
Connecticut 11 hours ago
A&PS Sales Specialist - Financial Services

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Sales Specialists & Consultants are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. Collaborates with and supports Account Managers and provides specialist expertise within the sales team. Drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. May have named accounts allocated, cover a designated geography, or may be allocated to one high-potential, competitive attack account.

Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

The Services Sales Consultant is responsible for selling technology, services and/or technology management services (TMS) to end-user customers (and/or partners) in an assigned geographic territory or industry focusing on new business or up-selling within an account. The position requires a solid understanding of the services value proposition and how customers assign services contracts. Knowledge of marketing campaigns to align initiatives with account planning activities is also required. The Services Consultant develops consultative customer proposals, tailoring strategy and solutions to meet the needs of the customer. They understand the customer's business challenges /objectives to provide value added services and solutions. In some instances these specialists may also be responsible for outsourcing deals.

Responsibilities:

  • Seek out new opportunities and expands and enhances existing opportunities to build and manage the pipeline in specialty area.
  • Maintains knowledge of competitors in account to strategically position the company's products and services better.
  • Develop pursuit plans and manage the pipeline to ensure alignment with account managers.
  • Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry.
  • Contributes to proposal development, negotiations and deal closings.
  • Work closely with and support account manager, providing technical expertise and support, and participating in client engagements up to C- level engagements for more complex solutions in smaller accounts.
  • May focus on growing contractual renewals for mid size accounts with some complexity, to higher-total contract- value renewals.
  • Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development. Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization.

Education and Experience Required:

  • University or Bachelor's degree preferred. Directly related previous work experience.
  • Demonstrated success in achieving progressively higher quota.
  • Extensive vertical industry knowledge required.
  • Typically 7+ years advanced technology sales experience required.
  • Experience selling Advisory and Professional Services strongly preferred
  • Experience selling to Financial services clients preferred

Knowledge and Skills:

  • Deep knowledge of products, solution or service offerings as well as competitor's offerings, to be able to sell expansive systems or services and attached products.
  • Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling.
  • Understands the role of IT within area of specialization and how the company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities.
  • Negotiates and drives deals to ensure successful closes and high win rate.
  • Broad understanding of the customer needs; applies standard as well as creative solutions to meet those needs.
  • Uses client engagement skills in collaboration with account leads to propose expansive systems or service solutions to client.
  • Leadership and initiative in successfully driving specialty sales in accounts - prospecting, negotiating and closing deals.
  • Translate product knowledge into customer's added business value.
  • Uses specialty knowledge to actively prospects within accounts to discover or cultivate sales opportunities.
  • Conceptualizes and articulates well-targeted solutions in area of technical specialty -- from proposal to contract sign-off
  • Ability to take a deal through the sales cycle including closing or supporting the close of a deal.
  • Demonstrates high service knowledge and professionalism in researching and sharing service- related information with account teams and customers.
  • Understand the channel and work an effective plan to increase sales with our partners.
  • Regular use of Siebel updating deal profile and forecasting accurately.
  • Understands services as part of strategic product sales.
  • Good prioritization and delegation skills in order to focus on the key client opportunities. Knowledge of industry trends, associated solutions, and key partner/ISV solutions.

Additional Skills:

Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Long Term Planning, Managing Ambiguity

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. United States of America: Annual Salary USD 166,000 - 322,000 in Massachusetts // 166,000 - 343,000 in New York // 146,000 - 343,000 in Connecticut & New JerseyThis range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 60%/40%.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made

Not Specified
French Customer Service Agents
Salary not disclosed
Nashville 4 days ago
Job Title: French Customer Service Agents.

Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.

Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.

Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.

Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.

Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.

Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.

Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.

Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.

Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.

Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.

Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.

Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.

Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.

Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.

Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Not Specified
French Customer Service Agent
🏢 Axelon Services Corporation
Salary not disclosed
Nashville 4 days ago
Job Title: French Customer Service Agent Location: Nashville, TN Need to speak French Job Responsibilities: Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.

Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.

Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.

Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.

Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.

Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.

Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.

Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.

Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.

Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.

Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.

Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.

Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.

Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.

Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Not Specified
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