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1,320 positions found — Page 67

Trainer - Harlingen, TX
Salary not disclosed
Harlingen 1 week ago
Advanced Call Center Technologies Job Description Trainer Reports To: Manager, Training & Quality Department: Training FLSA: Non-Exempt Prepared By: Human Resources Position Summary Under the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new employees.

Nature and Scope Position reports to the Manager, Training & Quality.

Incumbent has routine contact with new hire employees, existing production employees, support staff, managers, and client representatives.

Responsible for the instruction and delivery of the company’s and client’s training program curriculum to existing and new hire employees.

Facilitates the classroom training and coordinates on the job training as required.

Essential Duties and Responsibilities All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary.

Any non-essential functions are assumed to be included in \'other related duties as assigned\': Delivers training on program content, product information, and company and client expectations to students in a classroom environment.

Facilitate training programs according to company and client guidelines.

Prepares and sets-up classroom.

Prepares training course materials for each class and maintains instruction manuals.

Develops and implements job aids for trainees Track and report upon the progress of the training class.

Identifies at-risk employees and implements an individual coaching plan for success.

Maintain class roster, attrition reports and weekly productivity reports.

Provide well prepared employees who know and understand the program, client, products, policies and productivity expectations.

Provides call floor support during employee transition from training to production environment Deliver refresher training and program update training to existing employees as required.

Attends train-the trainer sessions and stays current on curriculum content changes.

Other Duties as described my management Supervisory Responsibilities Directly supervises 10-30 employees per training class.

Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High School diploma/GED.

Associate’s degree or some college preferred.

Experience: Minimum of one year of related call center experience.

Supervisor or training experience preferred.

Skills: Computer experience in a Windows and web-based environment.

Experience using internet, word processing, spreadsheet and calendar software required.

MS Word, Excel and Outlook experience preferred.

Ability to speak effectively in front of groups of employees or customers.

Ability to write and complete routine reports in various formats.

Ability to analyze, interpret and report results, trends and outcomes.

Ability to deal with problems involving several concrete variables in standardized situations Certificates, Licenses, Registration: None required Competency To perform the job successfully, an individual should demonstrate the following competencies: Interpersonal Skills – Maintains confidentiality; Able to interact with a high volume of people; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

Verbal Communication – Speaks clearly and persuasively in positive and negative situations; Listens and gets clarification; Responds effectively to questions.

Written Communication – Writes clearly and informatively; edits work for spelling, grammar and accuracy; Able to read and interpret written information.

Problem Solving – Ability to design workable solutions to problems in a timely manner and within an ambiguous environment.

Reasoning Ability
- Apply common sense understanding to carry out instructions.

Ability to deal with problems involving a few concrete variables in standardized situations.

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interest; Supports everyone’s efforts to succeed.

Diversity
- Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

Ethics
- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Quality – Completes work in timely manner; Works quickly and efficiently.

Looks for and implements process improvements.

Planning/Organizing
- Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes and schedules tasks; Develops realistic action plans.

Professionalism
- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Adaptability
- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Flexibility to work as required and when needed to address urgent issues.

Dependability – Follows instructions, responds to management directions; Takes responsibility for own actions; Keeps commitments; Commits to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 20 pounds.

This description has been prepared to assist in evaluating various classes of responsibilities, skills, and working conditions.

It indicates the kinds of tasks and levels of work difficulty required of positions given this classification.

It is not intended as a complete list of specific duties and responsibilities.

Nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under supervision.

Nothing contained herein is intended or shall be construed to create or constitute a contract of employment between any employee or group of employees and the Company.

The Company retains and reserves any and all rights to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.

Employee Signature Date
Not Specified
Grade Control Support Specialist
Salary not disclosed
Lisle 1 week ago
Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we believe in fostering a supportive and dynamic environment where employees can thrive.

Whether you’re looking for a career change or a chance to gain more experience in the field, we offer exciting opportunities to develop your skills and build a successful career.

Join a team that values innovation, collaboration, and customer service.

As a Grade Control Support Specialist, you’ll play a key role in driving the success of West Side Tractor Sales’ machine control technology solutions.

You’ll support our customers, technicians, and sales teams by providing hands-on technical expertise, training, and troubleshooting to ensure every system performs at its best.

Why West Side Tractor Sales? Competitive Pay: Earn $70,000- $90,000+ per year (depending on your experience).

Comprehensive Benefits Package: Access to a full range of benefits that support your health, well-being, and future.

( Link to benefits overview ).

Stay Ahead of the Curve: We're committed to your development, offering hands-on experience to stay current with the latest John Deere technology and industry trends.

A Culture of Safety & Teamwork: At West Side, we prioritize safety and foster a collaborative team environment that works together to get the job done and ensure customer satisfaction.

What You’ll Do: Technical Expertise: Provide technical guidance, product specification, and customer demonstrations for construction machine control and related applications in the designated territory.

Customer Support: Deliver responsive, high-quality after-sale support, troubleshooting system performance, and ensuring timely resolution of customer issues.

Installation: Train technicians on installation procedures and system calibration to ensure customer satisfaction and system accuracy.

Diagnostics: Identify and resolve hydraulic and electrical issues impacting machine control performance.

Technology Support: Assist with multiple types of machine control technology and software to support troubleshooting, training, and system optimization.

Customer & Employee Training: Conduct engaging training sessions both in classrooms and on job sites.

Team Collaboration: Work closely with sales, service, and product support teams to exceed customer expectations.

What We’re Looking For: Experience: Minimum of 2 years in machine control, surveying, or a related field preferred.

Technical Knowledge: Familiarity with Trimble, Topcon, or Leica machine control product lines.

Software Skills: Understanding of model building and takeoff software (e.g., Carlson, Agtek, Business Center).

Adaptability: Ability to shift priorities and stay productive in a fast-paced, dynamic environment.

Customer Focus: Strong commitment to delivering superior customer service with a sense of urgency.

Computer Proficiency: Comfortable with Microsoft Office Suite, internet-based tools, and industry-specific applications.

Driver’s License: Valid license with an acceptable driving record, as travel is part of the role.

Travel: Willingness to travel within assigned territory and work flexible hours as needed.

Ready to Join Us? Join a company that truly values its employees and where you can make a real difference.

If you’re ready to put your skills to work and be part of a dynamic, growing company, apply today!
Not Specified
Customer Care Representative III
Salary not disclosed
Melbourne 1 week ago
Customer Care Representative III We bring first-class service across each market we support.

As a Customer Care Representative III in Melbourne Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You’ll Be Doing The Customer Care Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to a wide variety of inquiries including Over the Air customers and concerns by using available resources to our US retail customers and dealers.

The CCR will learn and execute the complete call handling process, meet expected customer service levels, support business performance goals of the program by providing a full range customer service experience, and answer regular customer inquiries and concerns via telephone.

What You Bring to the Role High School Diploma or equivalent 6 months Customer Service experience required Previous experience supporting customers through phone preferred Experience or interest in working with technology is preferred Experience with customer contact systems Adaptability and flexibility to work within different channels within the program as needed Solid computer skills, internet savvy, and experience using CRM software Ability to type and speak at the same time Strong problem solving, troubleshooting experience, resolving technical problems from start to finish Exceptional oral and written communication skills, portraying a high degree of professionalism with customers and all levels of the organization Experience working in the automotive or wireless telecommunications industry is an asset Strong customer service skills Experience with and appreciation for electronic devices and computers, along with willingness and ability to quickly learn new technology Ability to advise and educate customers in a way they can understand
- possess patience to work through technical issues with non-technical customers Highly organized, detail oriented, and able to thrive in a fast paced, changing environment What You Can Expect Starting hourly rate of 15.00 Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation: Monday-Friday: 8:30AM-5:30PM A Bit More About Your Role Promptly processes and answers/resolves customer inquiries, concerns or technical questions, determining the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided.

Communicate professional, grammatically correct verbal and written responses to customer inquiries and concerns; educate the customer on client products and services.

Understand use of technology, scripts, and product knowledge.

Actively listens to the consumer providing answers, while controlling the call to lead the consumer in an efficient professional manner.

Handle difficult customer issues and avoiding escalation whenever possible in a positive and professional manner.

Ensure that all customer contacts are properly logged into FMC360, the CRC’s contact system, to allow for an accurate historical view of customer’s contacts; manage follow-up log and audit documentation of customer files.

Use additional resources and escalation points including diagnostic information, technical manuals, and call history log to find solutions for basic to intermediate level issues.

Follow-up with the customer if required, to ensure the full resolution of the problem.

Recommends changes to departmental policies and procedures to improve support services provided to the customer, keeping the Team Leader informed of any issues as they arise.

Provides recommendations to Team Leader regarding the resolution of recurring problems.

Assists in formulation of problem-solving techniques for newly discovered issues.

Maintain exceptional product knowledge as it relates to technical support.

Remains knowledgeable of product and service offerings, current industry products and technologies.

Supports the operations through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction.

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.

At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better – We take ownership and leave every process, person, and place better than we found it.

Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique #LI-Onsite
Not Specified
Installation Technician
🏢 AT&T
Salary not disclosed
Canton, NC 1 week ago

$ 5,000.00 Sign on Bonus currently available.

(Not applicable to internal or rehire employees.) This is your chance to make your mark.

Introducing our customers to the world’s most robust network all while delivering best-in-class service.

You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology.

And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day.

As an Installation Technician, you’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services.

You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work.

Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.

Our Installation Technicians earn between $17.26 and $31.00 an hour.

Our average starting salary is $35,906 per year.

Not to mention all the other amazing rewards that working at AT&T offers.

Want to be considered? You’ll need to: Work a flexible schedule, including evenings and weekends Possess a valid state driver’s license Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs Weigh less than 325 lbs., required for ladder safety At times work in small spaces or aloft (up to 28 ft.) Be available for overtime, emergency call outs and holiday work Identify wire and cable colors Qualify on pre-employment assessment Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year).

At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.

Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success.

You’ll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit! Ready to take your career on the road to success? Apply today! Sign-on bonus is paid out as follows: Payout Schedule: $ 1,000 after completion of ninety (90) days of service (Employee must have no COBC violations and no written disciplinary actions) $ 1,500 after completion of six (6) months of service (Employee must have no COBC violations and no written disciplinary actions) $ 2,500 after completion of one (1) year of service (Employee must have no COBC violations and no written disciplinary actions) Weekly Hours: 40 Time Type: Regular Location: Asheville, North Carolina, Canton, North Carolina, Hendersonville, North Carolina It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

permanent
Registered Nurse Medicine
Salary not disclosed
New Haven, CT 1 week ago
Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Works Under The Supervision Of The Nurse Manager/Clinical Coordinator. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures. Provides Supervision Of Non-Rn Personnel On The Assigned Unit. When Assuming The Charge Role, Delegates And Supervises Unit Activities. May Be Requires To Work On Other Nursing Units According To Distribution Of Staff And Patients. Performs Other Duties As Assigned Or Requested In Order To Maintain A High Level Of Service.

EEO/AA/Disability/Veteran

Responsibilities

1. Assesses The Patient's Physical And Psychosocial Condition On An Ongoing Basis Throughout The Continuum Of Care.
2. Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process.
3. Implements And Coordinates This Plan Of Care In Collaboration With The Healthcare Team.
4. Evaluates The Effectiveness Of The Plan Of Care, Patient?S Response To Care, And Readiness For Discharge. Revises The Plan Of Care As Needed And Makes Referrals Where Indicated.
5. Plans For Education After Assessing The Individual Learning Needs And Readiness Of The Patient And Family. Provides Educational Opportunities And Documents Outcomes.
6. Functions As A Preceptor To New Staff.
7. Functions As A Charge Nurse.
8. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
9. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.
10. Demonstrates Competency In The Care Of The Neuro Patient
11. Demonstrates Skill And Knowledge In Neuro Assessment
12. Demonstrates Skill And Knowledge In The Airway Management Of The Neuro Patient
13. Demonstrates Skill And Understanding In Caring For A Trached Patient
14. Demonstrates Skill And Understanding In Assisting The Physician And Caring For The Patient During Special Neuro Procedures
15. Demonstrates Knowledge And Understanding Of Our 'Tia' Teaching Program
16. Performs Pharynaeal, Endotracheal, Tracheostomy Suctioning According To Established Policy And Procedure: Pharynaeal, Endotracheal, Tracheastomy
17. Demonstrates Skill And Understanding In The Use Of Equipment And Care Of Patient In A Halo Brace
18. Demonstrates Skill And Understanding Of Nursing Responsibilities And Interventions For The Patient On A Ventilator

Qualifications

EDUCATION

Graduate Of An Accredited School Of Nursing; BSN Preferred. Proficient In Use Of Computer Software To Include Electronic Patient Records. Must Have Ability To Use Internet For Literature Searches Regarding Care For Patients.

EXPERIENCE

N/A

LICENSURE

Valid State Of Connecticut Registered Nurse License

SPECIAL SKILLS

BLS Required
Not Specified
Senior Therapeutic Area Specialist, Oncology- Houston N, TX
Salary not disclosed
Houston, Texas 1 week ago
Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: /working-with-us .

Position Summary:

The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients."

The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.

The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.

The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) - by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values."

The TAS role is field based. A TAS is anticipated to spend 100% of their time in the field with external customers.

Key Responsibilities:

Portfolio Promotion

- Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
- Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
- Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
- Prepares and successfully implements comprehensive territory and account plans.
- Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement. Fair & Balanced Scientific Dialogue:

- Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.

- Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.

- Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.

- Maintains a high level of working expertise on emerging data for approved indications.

- Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries. Cross-Functional Collaboration:

- Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs."

- Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.

- Complies with all laws, regulations, and policies that govern the conduct of BMS. Required Qualifications & Experience:

- Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.

- Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.

- Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).

- Experience in Oncology is preferred.

- Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.

- Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude."

- Strong selling and promotional skills proven through a track record of performance. Key Competencies Desired:

- Customer/commercial mindset

- Demonstrated ability to drive business results.

- Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.

- Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.

- Demonstrated resourcefulness and ability to connect with customers. Patient Centricity:

- Understands the patient journey and experience.

- Has a patient-focused mindset. Scientific Agility:

- Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.

- Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data. Analytical Capability:

- Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.

- Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.

- Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.

- Ability to use CE^3 to generate insights and do dynamic call planning. Technological Agility:

- Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.

- Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.

- Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.

- Ability to use the Medical on Call technology effectively.

- Being able to navigate and utilize the internet and online resources effectively.

- Keeping up to date with technological advancements and changes. Teamwork/Enterprise Mindset:

- Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.

- Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.

- Track record of balancing individual drive and collaborative attitude.

- Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.

- As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of Qualified Driver, as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver's license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company. #LI-Remote

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Field - United States - US: $144,500 - $175,100

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

- Health Coverage: Medical, pharmacy, dental, and vision care.

- Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

- Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. Work-life benefits include:

Paid Time Off

- US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

- Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit / eeo -accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at .

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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R1599457 : Senior Therapeutic Area Specialist, Oncology- Houston N, TX
Not Specified
Product Counsel , Amazon Leo
🏢 Amazon
Salary not disclosed
Bellevue, WA 1 week ago
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

As the Amazon Leo Product Counsel, you will be responsible for advising the Leo team on product counseling matter globally. You will handle legal issues in business-centric ways and develop processes that address risk while allowing the business flexibility and freedom to quickly develop services that prioritize and delight our customers.

Some travel, domestic and international, may be required.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
- Provide strategic privacy legal counsel to business teams developing satellite connectivity solutions
- Develop innovative legal strategies that balance risk management with business flexibility
- Collaborate with cross-functional teams to address complex legal and regulatory challenges
- Create processes and frameworks that support rapid technological innovation
- Support global product development with comprehensive legal insights- 5+ years of legal experience
- Juris Doctor and membership in one state bar or equivalent
- Experience advising across multiple partnerships and clients.
- Experience navigating complex legal and regulatory ambiguity in a fast-paced, start-up environment- Experience of a mix of corporate law firm and in-house work
- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
- Experience working cross functionally across several teams
- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
- Background in telecommunications or satellite technology regulations
- Strong understanding of legal frameworks in technology and communications sectors

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , WA, BELLEVUE - 153,9 ,200.00 USD annually
Not Specified
Registered Nurse (RN) - ICU
🏢 Yale New Haven Health
Salary not disclosed
Bridgeport, CT 1 week ago
Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Works Under The Supervision Of The Nurse Manager/Clinical Coordinator. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures. Provides Supervision Of Non-Rn Personnel On The Assigned Unit. When Assuming The Charge Role, Delegates And Supervises Unit Activities. May Be Requires To Work On Other Nursing Units According To Distribution Of Staff And Patients. Performs Other Duties As Assigned Or Requested In Order To Maintain A High Level Of Service.

EEO/AA/Disability/Veteran

Responsibilities

1. Assesses The Patient's Physical And Psychosocial Condition On An Ongoing Basis Throughout The Continuum Of Care.
2. Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process.
3. Implements And Coordinates This Plan Of Care In Collaboration With The Healthcare Team.
4. Evaluates The Effectiveness Of The Plan Of Care, Patient?S Response To Care, And Readiness For Discharge. Revises The Plan Of Care As Needed And Makes Referrals Where Indicated.
5. Plans For Education After Assessing The Individual Learning Needs And Readiness Of The Patient And Family. Provides Educational Opportunities And Documents Outcomes.
6. Functions As A Preceptor To New Staff.
7. Functions As A Charge Nurse.
8. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
9. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.
10. Demonstrates Competency In The Care Of The Neuro Patient
11. Demonstrates Skill And Knowledge In Neuro Assessment
12. Demonstrates Skill And Knowledge In The Airway Management Of The Neuro Patient
13. Demonstrates Skill And Understanding In Caring For A Trached Patient
14. Demonstrates Skill And Understanding In Assisting The Physician And Caring For The Patient During Special Neuro Procedures
15. Demonstrates Knowledge And Understanding Of Our 'Tia' Teaching Program
16. Performs Pharynaeal, Endotracheal, Tracheostomy Suctioning According To Established Policy And Procedure: Pharynaeal, Endotracheal, Tracheastomy
17. Demonstrates Skill And Understanding In The Use Of Equipment And Care Of Patient In A Halo Brace
18. Demonstrates Skill And Understanding Of Nursing Responsibilities And Interventions For The Patient On A Ventilator

Qualifications

EDUCATION

Graduate Of An Accredited School Of Nursing; BSN Preferred. Proficient In Use Of Computer Software To Include Electronic Patient Records. Must Have Ability To Use Internet For Literature Searches Regarding Care For Patients.

EXPERIENCE

1 Year NNICU RN experience required.

LICENSURE

Valid State Of Connecticut Registered Nurse License

SPECIAL SKILLS

BLS Required
Not Specified
RN - Ortho/Spine
🏢 Yale New Haven Health
Salary not disclosed
New Haven, CT 1 week ago
Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

EEO/AA/Disability/Veteran

Summary:
As an integral member of the Yale New Haven Health System (YNHHS) healthcare team, the Registered Professional Nurse (RN) upholds the YNHHS mission, vision, values and strategic initiatives to provide the highest level of patient centered care. The RN practices professional nursing as a registered nurse within the legal and ethical framework established by the Connecticut Nurse Practice Act, American Nurses Association Scope and Standards for Nursing Practice, ANA Code of Ethics for Nurses and the YNHHS Professional Practice Model. The professional role of the RN is exemplified by the qualities of leadership, delegation, collaboration, effective communication, ensuring quality outcomes.

YNHHS nurses practice in a framework outlined in our professional practice model, which states, "Achieving outcomes through Autonomy and Accountability". We value Nursing Professional Governance, and use evidence and data to support our practice with the patient and family at the center, always.

The RN provides care that:
* Establishes and maintains a therapeutic relationship with the patient and family encompasses an understanding and integration of cultural and diversity into practice
* Includes communicating and working collaboratively with the patient, family and health care team members
* Includes respecting the patient's values, preferences, expressed needs and knowledge of the healthcare situation in holistic data collection, in formulating health care outcomes and in the evaluation process.

Responsibilities

- Responsibilities:

- 1. STANDARDS OF PRACTICE
RN practice is guided by the ANA Scope and Standards of Practice (2015). The Standards of Practice describe a competent level of nursing care as demonstrated by utilizing the nursing process components of assessment, diagnosis, outcomes identification, planning, implementation and evaluation.

Assessment: The registered nurse collects pertinent data and information relative to the healthcare consumer's health or situation
Diagnosis: The RN analyzes the assessment data to determine the actual and potential diagnoses or the issues.
Outcomes Identification: The RN identifies expected outcomes for a plan individualized to the healthcare consumer or the situation.
Planning: The RN develops and modifies a plan of care that prescribes strategies and alternatives to attain expected outcomes.
Implementation: The RN implements the identified plan.
Coordination of Care: The RN coordinates care delivery and transitions in care.
Health Teaching and Health Promotion: The RN employs strategies to promote health and a safe environment.
Evaluation: The RN evaluates progress toward attainment of outcomes.

- 2. STANDARDS OF PROFESSIONAL PERFORMANCE
The ANA Standards of Professional Performance (2015) describe a competent level of behavior in the professional role, including activities related to: ethics, culturally congruent practice, communication, collaboration, leadership, education, evidence-based practice and research, quality of practice professional practice evaluation, resource utilization and environmental health. The RN is expected to engage in professional role activities, including leadership, appropriate to their education and position. The RN is accountable to for their professional actions to themselves, their healthcare consumers, their peers and ultimately to society.

Ethics: The RN practices ethically.
Culturally congruent practice: The RN practices in a manner that is congruent with cultural diversity and inclusion principles.
Communication: The RN communicates effectively in all areas of practice
Collaboration: The RN collaborates with healthcare consumer and other key stakeholders in the conduct of nursing practice.
Leadership: The RN leads within the professional practice setting and the profession.
Education: the RN seeks knowledge and competence that reflects current nursing practice and promotes futuristic thinking.
Evidence-Based Practice and Research: The RN integrates evidence and research findings into practice Quality of Practice: The RN contributes to quality nursing practice.
Professional Practice Evaluation: The RN evaluates owns' and others' nursing practice.
Resource Utilization: The RN utilizes appropriate resources to plan provide and sustain evidence-based nursing services that are safe, effective and fiscally responsible
Environmental Health: The RN practices in an environmentally safe and healthy manner.

Qualifications

EDUCATION

Graduate Of An Accredited School Of Nursing; BSN Preferred. Proficient In Use Of Computer Software To Include Electronic Patient Records. Must Have Ability To Use Internet For Literature Searches Regarding Care For Patients.

EXPERIENCE

N/A

LICENSURE

Valid State Of Connecticut Registered Nurse License

SPECIAL SKILLS

BLS Required

Additional Information

Ortho/Spine Unit- Treats patients before and after surgery for total joint, hip, knees, shoulder, spinal fusion, fragility hip fractures, and joint infections.
Not Specified
RN - Operating Room
🏢 Yale New Haven Health
Salary not disclosed
New London, CT 1 week ago
Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Works Under The Supervision Of The Nurse Manager/Clinical Coordinator. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures. Provides Supervision Of Non-Rn Personnel On The Assigned Unit. When Assuming The Charge Role, Delegates And Supervises Unit Activities. May Be Requires To Work On Other Nursing Units According To Distribution Of Staff And Patients. Performs Other Duties As Assigned Or Requested In Order To Maintain A High Level Of Service.

EEO/AA/Disability/Veteran

Responsibilities

- 1. Assesses The Patient's Physical And Psychosocial Condition On An Ongoing Basis Throughout The Continuum Of Care.
- 2. Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process.
- 3. Implements And Coordinates This Plan Of Care In Collaboration With The Healthcare Team.
- 4. Evaluates The Effectiveness Of The Plan Of Care, Patient's Response To Care, And Readiness For Discharge. Revises The Plan Of Care As Needed And Makes Referrals Where Indicated.
- 5. Plans For Education After Assessing The Individual Learning Needs And Readiness Of The Patient And Family. Provides Educational Opportunities And Documents Outcomes.
- 6. Functions As A Preceptor To New Staff.
- 7. Functions As A Charge Nurse.
- 8. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
- 9. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.
- 10. Explains Procedure/Environment To Patient As Appropriate, As Consistent With Their Level Of Comprehension.
- 11. Implements Actions To Prevent Patient (Neonate, Pediatric, Adolescent, Adult And Geriatric) Injury From:
- 12. Positioning
- 13. Extraneous Objects
- 14. Chemical/Physical/Electrical Hazards
- 15. Medications
- 16. Temperature
- 17. Infection
- 18. Prepares And Organizes Materials Recognizing Special Needs Of Patient (Neonate, Pediatric, Adolescent, Adult And Geriatric), Procedure And/Or Surgeon.
- 19. Checks And Maintains Specialty And Department Equipment And Supplies As Assigned.
- 20. Safely Operates All Equipment According To Manufacturer Specifications. Insures All Necessary Instrumentation And Equipment Are In Working Order. Follows Through With Repair/Replacement As Needed.
- 21. Implements Case Breakdown Procedure Insuring Minimal Downtime Between Cases.
- 22. Provides Complete And Accurate O.R. Records.
- 23. Communicates/Documents Patient Status And Care Needs To Appropriate Team Members.
- 24. Performs Individualized Nursing Assessment Of Physiologic And Psychosocial Status And Documents Same. Re-Assesses Throughout Surgical Case.
- 25. Adheres To O.R. Dress Code.

Qualifications

EDUCATION

Graduate Of An Accredited School Of Nursing; Bsn Preferred. Proficient In Use Of Computer Software To Include Electronic Patient Records. Must Have Ability To Use Internet For Literature Searches Regarding Care For Patients.

EXPERIENCE

Previous Peri-Operative Course Curriculum And /Or Minimum 1 Year Of Recent Or Experience Preferred.

LICENSURE

Valid State Of Connecticut Registered Nurse License. BLS Required.

SPECIAL SKILLS

Certification In Peri-Operative Nursing Preferred (Cnor). Bls Required.

YNHHS Requisition ID

158787
Not Specified
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