Msb Global Services Jobs in Usa
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Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Hema, at (63 or Sri Balan at (63 Title: Senior Engineer, Global Services
- Hybrid Location: Medina, NY Duration: 12 Months Hours: 9 AM
- 5 PM Flexible on availability to be on-site, with someone who can work 1-2 days per week, Open to relocation and considering senior candidates.
must have the ability to travel Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Summary: Applies a solid understanding of engineering and problem-solving theories/practices toward the development of new or enhanced products or processes.
Creates service deliverables and infrastructure required to support initial product launch and lifecycle management.
Capable of designing machine tooling, jigs, fixtures, gauges and equipment used in the servicing process.
Capable of checking designs and drawings against general standards, design requirements, geometric tolerances, drafting practices and the manufacturing process involved.
The work of the individual should be highly creative, of high quality and offer wide latitude for independent judgment and perception with a minimal amount of supervision.
Need not have any tools/ software experience, CAD would be a plus.
Medical background will be a plus any regulatory background will be good.
Someone who was worked with Engineers, multitasking will be a great fit.
Ambiguity, adapt, multi-task and works with lead engineer in projects.
Support the team of Product core and represent service operations and supply chain.
Will be in charge of Service change implementation.
Focuses on design changes, process changes.
Collaborates with Service Process, Engineers, Technicians, impact of changes.
Oversees Document Revision, Handle Change control, mentored and directed by team to tackle multiple product and project Essential Duties and Responsibilities: 1.
Creates new product development and lifecycle management service deliverables throughout the product lifecycle for medical device products involving hardware.
2.
Supports new product platform releases.
Develops and implements service training, test equipment, tools, spare parts, and service manuals / instructions.
3.
Evaluates / makes recommendations on product releases related to design for serviceability.
Creates (or modifies existing) servicing processes and manuals to support repair or refurbishment of fielded product at multiple global sites or in the field.
4.
Works closely with design team to select, develop, and implement technologies across all medical device development programs.
5.
Analyzes key servicing metrics to identify and implement opportunities for improvement in service process quality, cost, or product reliability.
6.
Coordinates information flow between corporate and local/regional teams.
7.
Owns Corrective and Preventive Actions related to the product(s) core team(s) supported, using sound root cause analysis.
8.
May represent Technical Services on new product development and/or lifecycle management core teams.
9.
May independently plan, schedule and lead cross-functional teams in detailed phases of the engineering work in a project.
10.
May approve the work of lower level engineers; may supervise other engineers or technicians Minimum Qualifications: 1.
Must be well versed in core engineering disciplines (e.g.
mechanical, electrical, software, systems engineering).
2.
Highly motivated self-starter who is able to work with minimal supervision.
3.
Must have good interpersonal and oral/written communication skills, good time management, and be capable of analyzing and solving technical problems through innovative thought and application of sound engineering principles and root cause analysis.
4.
Experience with change control methodologies and configuration management principles is a plus.
5.
Experience with test engineering and/or reliability engineering principles is a plus.
6.
Ability to exercise independent judgment and draw conclusions based on available information.
7.
Good understanding of GMP and quality system requirements.
Education and/or Experience: Bachelor's degree in a core engineering discipline (mechanical, electrical, software, systems, or mfg/process engineering) plus 3-5 years of experience.
Medical device experience or other regulated industry experience preferred.
Experience in the use of Lean Six Sigma tools highly desirable.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
GMP, Medical Device, Lean Six Sigma
Remote working/work at home options are available for this role.
Description
The Global Cloud Engineering Leader will be responsible for the overall technical direction for Cloud hosting and automation tools for the company. This role will lead onshore and offshore cloud build and automation resources who are responsible for having a deep understanding of our business strategy, and the creation of a technical capability that enables and accelerates business goals through rapid deployment and scalability of new features and functionalities.
• Lead team’s Cloud Engineering and DevOps implementations and practices as it relates to Azure Cloud Environments and support, application deployments, site reliability and disaster recovery
• Understanding the responsibility, requirements, and efforts to ensure appropriate and required Cyber methodologies in how work is performed and compliance for all areas of responsibility
• Driving Cyber and Compliance as a culture as well as a functional requirement
• Translate design decisions, architecture designs to code for continuous deployment and repeatability
• Establish enterprise-wide cloud standards and associated documentation (naming, tagging, build etc..)
• Establish Site Reliability Engineering (SRE) culture and principles to track and measure health, uptime, availability and performance
• Oversite of daily run work, and overall reduction of technical debt
• Responsible for redundancy and resiliency of all cloud environments globally
• Ensures Engineering team leverages the latest DevOps and Cloud automation tools such as ARM Templates, PowerShell, Terraform, Python and Azure DevOps
• Strong dedication to high quality and standards for your team’s execution
• Not afraid to jump in with the team to help resolve problems and remove blockers in a timely manner.
• Collaborate with other teams on automation strategy and best practices
• Create and document low-level designs, as built and standards
• Collaborate with Solution architecture, Platform engineering, Cyber and Product teams for delivering requirements as defined
• Work within a project management/agile scrum teams in a leading role as part of a wider team
• Utilizes Agile and DevOps Processes and Principles, Crafts CI/CD pipelines; converting builds to use native Azure build pipelines
• Work with the release management team and engineering teams to enhance skills and practices
• Design and maintain automation processes and ensure that all things that should be automated, are automated responsibly with Security, Governance and compliance validations.
• Work with Leadership to develop effective IT solutions based on business needs, issues and drivers.
• Assist with IT strategies to achieve productivity, stability and resilience.
• Prioritize, plan, scope and manage IT projects.
• Approve/initiate change requests, project proposals and maintain architecture and process documentation
• Ensure team adheres to disaster recovery and compliance testing schedules through the year
• Assist in preparing project budgets and schedules.
• Assist in business reengineering efforts and recommend new technologies to meet business demands.
• Monitor project execution to ensure on-time delivery.
Skills
Strategy, automation, Cloud, azure automation, azure
Top Skills Details
Strategy,automation,Cloud,azure automation,azure
Additional Skills & Qualifications
Person specification
• Team management skills – ability to drive cross-functional teams to project goals and timelines
• Communication skills – help align stakeholders, define dependencies and plan efficiently and communicate release schedules, progress, blockers
• Mentorship – Ability to guide, train and coach resources involved in the release and deployment lifecycle.
• Data skills - use data to get insights, inform decisions and reach business KPIs and product metrics important to the business
• Technical skills – Extensive in Cloud Engineering and the Microsoft Well Architected Framework and Cloud Adoption Framework with very specific understanding of landing zones and foundational buildout, Automation, Architecture, and Development
• Azure DevOps Tool administration and configuration
• Certification – Scrum Product Owner/Product Manager certificates preferred
• Product skills – 10 yrs Mix of Cloud/Dev and Leadership Experience
Tooling
• Azure Cloud
• Azure DevOps
• WIZ Security Scanning
• SonarQube
• Terraform
• Ansible
• GIT
• Log Analytics
• Netskope
Experience – Essential
• Strong communication skills
• Ability to quickly pivot as needed and lead a team through multiple projects and competing priorities
• Proven track record in on time/on spec project delivery
• Strong relationship skills and cultural awareness, the ability to work well with people from different disciplines and cultures.
• Ability to be agile, respond positively to change and contribute with an innovative and global mindset.
Experience – Desirable
• 10+ years Cloud Engineering/App Development/Leadership experience
Experience Level
Expert Level
Job Type & LocationThis is a Contract position based out of Chicago, IL.
Pay and BenefitsThe pay range for this position is $80.00 - $100.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully remote position.
Application DeadlineThis position is anticipated to close on Mar 19, 2026.
h4>About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Company Introduction:
Unilumin is a global leader in LED display, dedicated to delivering high-quality, innovative, and energy-efficient technologies. Headquartered in Shenzhen, China, with subsidiaries and service networks across more than 160 countries, Unilumin provides cutting-edge products and comprehensive solutions for a wide range of industries including sports, entertainment, retail, transportation, and smart cities.
As a publicly listed company, Unilumin is known for its innovation, quality manufacturing, and global service capabilities. Our technology has powered some of the world’s most iconic venues and events, and we continue to invest heavily in R&D to stay at the forefront of the LED display industry.
Job Responsibilities:
1. Module Repair: Diagnose and repair faults in LED display screen modules, including component replacement and circuit repair.
2. Testing: Use specialized equipment to test repaired modules for functionality and quality.
3. Maintenance: Execute routine maintenance plans to ensure module stability, including cleaning and component replacements.
4. Software Management: Install and upgrade control software for modules to enhance performance.
5. Technical Support: Provide customer technical support, both remotely and on-site, to address issues.
6. Documentation: Maintain repair records, generate reports, and offer improvement recommendations.
Qualifications:
- Technical Knowledge: Deep understanding of LED display screen module technology.
- Repair Experience: Several years of electronic equipment repair experience, preferably with LED module experience.
- Tool Proficiency: Proficient in using electronic repair tools and instruments.
- Fault Diagnosis: Strong ability to diagnose issues and identify root causes.
- Safety Awareness: Prioritize safety during repair work.
- Communication Skills: Effective communication and collaboration with customers and colleagues.
EEOC:
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities
Join us to do the best work of your career and make a profound social impact as a Senior Engineer on our Service Delivery Team in Memphis, Tennessee.
What you’ll achieve
As a Senior Engineer in Service Delivery, you'll collaborate with project leadership and other assigned resources to both support onsite customer requirements and milestones, as well as coordinate technical activities required for the service(s) delivery to ensure the technical solution meets contract specifications.
You’ll provide world-class delivery & residency support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives as well as become a trusted advisor to facilitate continuous improvement and avoid customer impact.
You will:
Responsibilities include onsite Residency support and Regional Service Delivery assignments; Residency efforts include (but not limited to): collaborating with the resident team, attending customer and project meetings, ensuring site administrative duties completed; assisting with daily/weekly queue/work assignments and assisting internal leadership as needed. Delivery efforts include supporting project assignments, ongoing development of skills as required and ensuring all administrative work completed promptly
Develop and maintain direct customer and broader service delivery relationships; Coordinate activities with technical solution team members and peers (both onsite and remote members), to meet contract obligations
Build and sustain effective communications with all stakeholders and cross-functional teams in an effort to maximize customer experience and relationships
Proactively identify potential issues and drive resolution to avoid customer impact for continuous improvement; Assist in implementing delivery management process improvements; Identify opportunities for growth and innovation; Provide related reporting to all relevant stakeholders
Support simplification and modernization of skills and processes
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements:
Excellent organization, administrative and planning skills to oversee and efficiently implement program deliverable; Includes proficiency in Microsoft Outlook, Excel, Word, Teams and use of Slack (will be other internal tools used as well)
Strong analytical, problem solving and negotiation experience with strong priority setting and delegation skills; proven ability to collaborate and utilize teamwork with direct peers, peer teams and other related business units
Highly adept at communication with all levels of stakeholders; Includes excellent written and oral communication skills
Maintain sense of urgency and accountability with all work, with an unquenchable desire to learn new technologies
Role is focused on onsite daily residency work, as assigned by project leadership, and can span multiple customer locations. Role also may include travel for customer project work and can be up to 75%, with 25% or more remote or onsite for an assigned customer; Travel is usually by vehicle, but some air travel is possible. Normal business hours are the standard schedule; however, schedules may be adjusted in different shifts as needed to support onsite customer work/duties.
Desirable Requirements:
Typically requires 8+ years of related experience in a professional role with a Bachelor’s degree; or 6+ years with a Master’s degree; or 3+ years with a PhD; or equivalent experience
Experience within the IT industry providing support to large Customers
Compensation
Dell is committed to fair and equitable compensation practices. The base salary range for this position is $82,620-$106,920
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at .
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R286550
Communicates with clients and supports the onboarding of new client accounts, delivering reports to clients, and working with business partners to service company needs throughout the client lifecycle.
Collaborates closely with teams across the enterprise to deliver an outstanding company experience.
Responsibilities: Assist in the coordination of company transitions activity (i.e.
onboarding, off boarding) in close partnership with relevant business partners.
Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, company agreements, etc.).
Assist team members to ensure ongoing company contractual obligations are being met.
Support the fulfillment of ad-hoc company inquiries and requests.
Facilitate and oversee company cash flow requests to ensure proper handling.
Help manage company communications to ensure timely and proactive updates are provided.
Proactively anticipate company needs and assist in the development of strategies for meeting and exceeding those needs.
Update and maintain company and authorized third party contact information via CRM application.
Support company meeting preparation by facilitating creation of materials.
Help identify, escalate and resolve problems for any issues affecting the company experience.
Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional company service.
Assist to ensure preparation of weekly, monthly, and quarterly company reports and presentations to be delivered to companies.
Support the completion of due diligence and company questionnaires.
Requirements: University (Degree) Preferred.
Required Skills: No Experience Required.
2-3 onsite days per week at 1855 Folsom St in San Francisco.
Responsibilities: Manage daily operation of the Payment Plus virtual pay program.
Conduct analysis and reporting to ensure the program is performing optimally and identify areas for improvement.
Assist with Payment Plus and Card Programs campaigns.
Maintain accurate financial records related to disbursements, including payment receipts, invoices, and other relevant documentation.
Research invoices/vouchers to resolve payment issues.
Support and collaborate with internal departments and external customers, communicate payment status, resolve issues, and provide guidance on disbursement-related inquiries.
Administer Corporate and Procurement Card programs, including processing new card applications, maintenance, and ghost card reconciliation.
Reconcile and audit all Corporate and Procurement Card transactions to ensure policy compliance and prevent misuse and abuse.
Work with end users to determine needed system changes and translate them into coherent timing solutions.
Provide continual training to end users on Corporate Card and Procurement Card programs and system features.
Troubleshoot and provide solutions for any system problems or bugs.
Provide excellent customer service to departmental users and vendors.
Ensure work queues are managed within Service Level Agreements (SLA).
Create and run departmental reports for operational monitoring and ad-hoc analysis.
Perform other AP and Card Programs related duties as assigned.
Requirements: At least 5-10 years of experience in the Accounting and Finance field.
Fluency in written and spoken English.
Strong Excel and data analysis skills.
Proficiency in online Accounts Payable systems (e.g., PeopleSoft or other large ERP systems).
Required Skills: Excellent written and verbal communication.
Strong attention to detail.
Strong analytical and reporting skills.
Good reading comprehension skills.
Ability to handle sensitive situations with tact.
Bright, quick learner.
Preferred Skills: College degree preferred.
Job Description
Limon's Road Service is currently accepting applications for a Qualified, Dependable Service Writer Advisor with Heavy Duty, Medium Duty, Light Duty Truck and Trailer service experience for our {Buda Texas location}.
Requirements :
- 3+ year's experience
- Assist in the day to day shop operations
- Assist with invoicing and purchase orders
- Inventory control
- Customer communication skills Company Description
Family owned Commercial Fleet repair company.
Company Description
Family owned Commercial Fleet repair company.
Psychiatric Services Lead RN
We are helping people overcome. Join us.
The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.
Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.
Why Join Our Team?
- Medical, Vision, & Dental Care
- 403(b) Retirement Plan
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
- Generous Paid Time Off
What You'll Do:
- Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
- Deliver exceptional customer service to both internal and external stakeholders.
- Oversee each person's individualized recovery process by supporting health management and clinical treatment.
- Document all care, contacts, and services provided within required timeframes.
- Provide or assist with medical and nursing care across various settings, including community-based environments.
- Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
- Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
- Manage and monitor pharmaceuticals and medical supplies within the program.
- Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
- Prepare reports and support internal and external audits as required.
Anticipated Work Schedule:
Monday-Friday: 9AM-5PM
Qualifications:
- Registered Nurse or Bachelor Science in Nursing
- State of Michigan RN Licensure
- Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
- Preferred four or more years of psychiatric nursing experience.
Our Commitment to Inclusion
Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This role focuses on driving life, annuity, and fee‑based business through active coaching and strong partnerships with multiline agents across a multi‑state territory.
We deliver on our promise every day to protect livelihoods and futures.
We do this through value‑based work, demonstrating service, integrity, leadership, teamwork, accountability, and passion in all touch points with client members, employees, agents, and vendors.
Essential Functions Achieve goals for assets under management, WMA/WMC staffing, and revenue while overseeing the full recruitment and onboarding process for WMAs and WMCs across assigned territories.
Lead the sourcing and onboarding of WMCs and ensure a smooth introduction and transition to the agent field.
Partner with leadership and Life Sales Support to evaluate training programs and sales systems, identify gaps, and support improvements that strengthen field performance.
Align sales and marketing strategies by working closely with executive leaders and field leadership.
Build strong relationships with Agency Managers and Agents to support sales growth across FB Life's distribution channels.
Oversee the client and account onboarding experience, ensuring a seamless transition for WMAs and their clients.
Lead field‑level delivery of marketing initiatives, including campaigns, contests, and wholesaler engagement.
Serve as the primary liaison with mutual fund and managed‑money partners.
Maintain the primary field‑level relationship with WMAs, WMCs, and the platform custodian, RBC.
Collaborate regularly with FBFS field management, Agency Managers, Regional Vice Presidents, and home office leadership to support business goals.
Oversee staff development, including hiring, coaching, performance management, workflow oversight, budgeting, and ongoing employee growth.
Qualifications / Know‑How Bachelor's degree or equivalent experience plus 12 years of Wealth Management experience required.
Minimum of 5 years of field‑level management experience, with significant recruiting and compliance experience required.
FINRA Registered Representative Series 7 & 24 and 65/66.
CFP preferred.
Leadership and organizational skills, plus proven ability to build and sustain relationships internally and externally required.
Excellent communication and organization skills as well as the ability to maintain confidentiality required.
Strong customer service and public relations skills required.
Experience managing in a highly matrixed organization is preferred.
Extensive travel required and valid driver's license.
Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.
Applicants must be currently authorized to work in the United States on a full-time, permanent basis.
We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.
For example, we are not considering candidates with OPT status.
The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.
Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests Work closely with other departments to resolve issues Requirements: High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer skills and familiarity with customer service systems Ability to remain calm and professional when dealing with difficult situations
Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Facility Location
NATIONAL EEO SVC FACILITY
5405 CYPRESS CENTER DR STE 330
TAMPA, FL 33609-1026
This is NOT a remote position.
Position Information
NON-SCHEDULED DAYS: SAT/SUN
HOURS: 08:00 AM to 05:00 PM EST
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.
Functional Purpose
Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.
DUTIES AND RESPONSIBILITIES
1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.
2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.
3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.
4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.
5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.
6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.
7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:
Requirements
- Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
- Ability to develop and provide EEO training.
- Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
- Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
- Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
- Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.
Reimbursement of relocation expenses will NOT be authorized
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
Job Responsibilities
- Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
- Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
- Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
- Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
- Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
- Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
- Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
- Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
- Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
- Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
- Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
- Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy
Position Qualifications
Preferred:
- High School or Equivalent
Work Environment
- As a Room Service Associate, you'll work in a fast‐paced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
- The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemical‐resistant glovesis required to ensure your safety while performing daily tasks.
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Age of Patients Served
- All Age Groups
HIPAA Roles‐Based Access to Patient Information
- None ‐ No access to patient information ‐ Level 0
Required
Preferred
Job Industries
- Other
Job Summary:
Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.
Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.
Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.
We are looking for someone with strong Project Management skills.
Essential Functions
- Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
- Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
- Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
- Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
- Assists as consultant, coordinator/liaison for special programs and/or projects.
- Assesses impact of proposed rules on current operations financially and programmatically.
- May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.
JOB REQUIREMENTS
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.
2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.
3. Six months experience in developing policies or procedures.
4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
5. Six months experience in narrative report writing.
Position title:
Assistant or Associate Director, depending on experience
Salary range:
The UC academic salary scales set the minimum pay determined by step at appointment. See the following table for the current salary scale for this position: . The current full-time base salary range for this position is $64,228 - $122,272. "Off-scale" salaries, which yield compensation that is higher than the published system-wide salary for the designated rank and step, are offered when necessary to meet competitive conditions.
Percent time:
100%
Anticipated start:
October 2025
Position duration:
One-year term with the possibility of extension based on performance and availability of funding.
Application Window
Open date: September 8, 2025
Next review date: Monday, Mar 23, 2026 at 11:59pm (Pacific Time)
Apply by this date to ensure full consideration by the committee.
Final date: Friday, May 1, 2026 at 11:59pm (Pacific Time)
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
The mission of the Center for Global Public Health (CGPH) is to advance health equity through interdisciplinary research, education, and strategic partnerships. CGPH works to support and administer academic programs that contribute to this mission, addressing pressing global health challenges and, with faculty across campus and at the School of Public Health (SPH), particularly advancing the global public health research agenda.
The CGPH fosters collaboration across sectors and borders, supporting numerous education-focused programs for UCB students that enhance faculty research and other initiatives aimed at translating evidence into action, particularly for under-resourced and historically marginalized populations.
The Academic Coordinator will have primary responsibility for the administration and coordination of CGPH initiatives, working closely with the faculty directors and executive director to manage, plan, and advance global health training efforts, research grant writing, event planning, and communication initiatives. This position is for an individual interested in the intersection of global public health research and education, academic administration, and grants management.
Reporting to the CGPH Faculty Director and Executive Director, the Academic Coordinator's responsibilities include:
- Overseeing the growth and implementation of global health education/training programs -in particular, the CGPH summer research fellowship program, the UCB Global Public Health and Equity Certificate program, and Program Events/Activities supporting the curriculum/training development of students in these two programs.
- Grant writing and proposal development: Monitor both solicited and unsolicited calls for research proposals and grant applications from a variety of funding sources (e.g., federal, state, foundations, corporate, HNWI). Coordinate with SPH, CGPH faculty/affiliates, and other UC networks to circulate and respond toopportunities. Support fundraising strategies and activities to cultivate relationships with potential donors and philanthropic initiatives.
- Collaborating with CGPH faculty to synthesize global public health research through the CGPH website and newsletter. Maintain the CGPH website with current and relevant content, including faculty profiles, event information, research highlights, and program details. Provide logistical and planning support for events (e.g., seminars, meetings, workshops, dinners) that align with CGPH's strategic areas.
- Duties will include involvement in a range of complex, multifaceted problems that require both administrative acumen and subject matter expertise, with key collaborators on logistical and operational program issues.
- Synthesize complex, evolving global health data and pedagogical frameworks to design responsive academic programming and student engagement opportunities.
- Crafting interdisciplinary initiatives that align regional priorities with global health goals that require innovative thinking, cultural fluency, and system-level insight.
Program:
Benefits Information: compensation-benefits/benefits
Qualifications
Basic qualifications (required at time of application)
Master's Degree, or equivalent international degree.
Additional qualifications (required at time of start)
At least five years of professional experience.
Preferred qualifications
- Doctoral degree or equivalent international degree in public health, global health, or a related field is preferred.
- At least 5 years of relevant experience in managing public health research programs, writing grants, coordinating meetings and events, with a background in academia or a university setting, is a plus.
- Exceptional organizational and communication skills, with a demonstrated ability to effectively convey information both in writing and verbally.
- Proven experience in developing websites, managing digital communication strategies, executing social media marketing campaigns, and creating other strategic communication content.
- Ability to lead collaborative projects with faculty, researchers, students, and external partners.
- Cultural sensitivity and the ability to work diplomatically with diverse constituencies.
Application Requirements
Document requirements
Cover Letter - 1-2 Page cover letter
Curriculum Vitae - Your most recently updated C.V.
Reference requirements
- 3 required (contact information only)
Contact information is required to complete the application; however, references may be contacted for candidates under serious consideration.
Apply link:
JPF05108
Help contact:
About UC Berkeley
UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.
The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.
In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- APM - 035: Affirmative Action and Nondiscrimination in Employment
Job location
Berkeley, CA
Celanese is seeking a Senior Director of Global Trade Compliance to lead a multinational team across the Americas, Europe, and Asia. This role oversees the company's global trade compliance program, ensuring robust policies, effective controls, and consistent execution of trade activities that support business objectives.
Responsibilities:
- Strengthen the global trade compliance organization and maintain controls that ensure adherence to all applicable trade laws, including those governing controlled chemicals.
- Develop, implement, and manage Celanese's trade compliance policies, standards, and procedures, including a global trade compliance handbook.
- Optimize cross-border supply chains while ensuring alignment with relevant regulations, treaties, and opportunities under free trade agreements.
- Lead regional and local trade compliance teams to ensure consistent, enterprise-wide compliance.
- Implement and maintain trade compliance technologies, systems, and databases to streamline processes, track performance, and manage documentation.
- Oversee the development and delivery of global training for employees involved in trade-related activities.
- Partner with Legal, Business, and Procurement to advise on regulatory changes and emerging compliance trends.
- Ensure accurate and timely submission of all required government filings, analyze trade compliance metrics, and report key trends and risks to senior leadership.
- Manage internal compliance reviews, including audits and assessments.
- Build strong cross-functional relationships to proactively meet regulatory obligations.
- Provide support on trade matters related to mergers and acquisitions.
Qualifications:
- 15+ years of international and U.S. trade experience, including at least 5 years in senior leadership within a multinational organization (chemicals industry experience preferred).
- Expertise in import/export regulations, product classifications, trade remedy investigations (e.g., antidumping, countervailing duties), sanctions, embargoes, and requirements under TSCA, REACH, and DEA regulations.
- Demonstrated ability to work effectively across cultures and functions.
- Advanced SAP ERP knowledge.
- Experience designing and implementing trade compliance programs, policies, and technology in global organizations.
- Strong business acumen with the ability to interpret complex regulations and develop practical, risk-mitigating solutions.
- Excellent communication skills with the ability to convey complex issues clearly and adapt communication to diverse audiences.
- Proven leadership, organizational skills, and success managing high-performing teams in dynamic environments.
- Commitment to the highest ethical standards and values.
- Ability to travel 25%.
- Bachelor's degree required; Master's or J.D. preferred.
Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We support sustainability by responsibly managing the materials we create and growing our portfolio of sustainable products to meet customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese Corporation employs more than 11,000 employees worldwide with 2024 net sales of $10.3 billion. For more information about Celanese Corporation and its product offerings, visit
As a Bilingual Customer Service Representative
- (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business.
#experienceTTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! This position requires that you reside within 50 miles of Sacramento, CA.
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experience High school diploma or equivalent Great written and verbal communication skills in Spanish-English Computer experience High speed internet (> 15mbps) may be required for some programs What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $18.48 per hour And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information.A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career.
Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.
Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration.
Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth.
And while skills can be learned, your caring, supportive nature is what truly sets you apart.
At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way.
You'll report to Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
Our work connects people and brands every day—and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
In this role, you'll join our U.S. Military and Government team, specializing in seamless travel management services to our federal clients.
As a Travel Consultant, you will provide outstanding customer service to Defense & Government travelers before, during, and after their business trips. Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons.
What You'll Do
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations for corporate business customers (both individuals and groups)
- Ensure reservations are built according to client standards and preferences
- Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
- Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
- Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services. Use positive telephone service techniques and act on special customer requests
- Global Distribution Systems (GDS) Sabre usage
- Multi-account fast-paced environment
What We're Looking For
- 3 or more years' experience working as a Travel Consultant
- Experience in GDS (Sabre) across both local and global markets
- U.S. citizenship required due to Federal Government contract
- A genuine passion for high-quality customer service — we care about our customers and it's important to us that you do
- Good verbal and written communication skills
- Strong teamwork skills
- A positive, "can do" attitude.
- Willingness to learn and grow!
- The ESC is a 24/7 service account, whose position requires availability for different schedules
This is a 4x10 Hybrid schedules position within the CTF Fulfillment and the ESC 24/7 teams.
CWT accepts Military experience/certifications as a substitute for some requirements.
The US national base salary range for this position is from $46.000 - $52.000.
Location
United States
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
This role is for CWT Defense & Government within CWT, a member of the American Express Global Business Travel family of companies.
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
About the Company
A globally respected metrology technology leader is expanding its on-site engineering team in Hillsboro, Oregon — supporting one of the most advanced semiconductor fabrication facilities in the world.
About the Role
This is not a road-warrior FSE role. It’s a high-impact, site-based engineering position where you’ll work hands-on with ultra-precise surface measurement, optical, and laser-based systems inside a cutting-edge cleanroom environment. If you come from metrology, microscopy, laser systems, or precision optical instrumentation, this is your opportunity to step deeper into advanced semiconductor manufacturing.
Responsibilities
- Provide first-line technical support for advanced optical, laser-based, and surface metrology systems
- Monitor tool health, uptime, and performance inside a semiconductor fab
- Troubleshoot complex hardware, software, optical, and measurement-related challenges
- Support installation, qualification, and production ramp of new tools
- Collaborate with global engineering, applications, and process teams
- Drive continuous improvement initiatives to optimize tool reliability and yield
Qualifications
- Relevant degrees include:
- Electrical Engineering
- Mechanical Engineering
- Electronics
- Mechatronics
- Materials Science
- Physical Chemistry
Required Skills
We’re particularly interested in engineers with experience in:
- Semiconductor metrology or inspection tools
- Optical measurement systems
- Microscopy (confocal, interferometry, surface analysis, etc.)
- Laser-based measurement or exposure systems
- SEM / surface characterization equipment
- Precision instrumentation or high-accuracy motion systems
Pay range and compensation package
$120,000 – $150,000 Base + 401(k) Match + Full Family Healthcare
Day Shift Only | 3 Weeks PTO + Public Holidays