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MuleSoft Integration Manager Career Opportunity The MuleSoft Integration Manager is responsible for overseeing the integration of various systems and applications using MuleSoft technology.

MuleSoft Integration Manager Role and Responsibilities Project Management: Manage project timelines, resources, and deliverables to ensure successful integration solutions.

Team Coordination: Lead and coordinate cross-functional teams to align integration efforts with business objectives.

Technical Oversight: Design and develop integration solutions using MuleSoft, including APIs and event-driven architectures.

Performance Monitoring: Monitor system performance and troubleshoot integration issues to maintain operational efficiency.

Stakeholder Collaboration: Work closely with IT and business leaders to ensure integration capabilities meet strategic goals.

Compliance and Security: Ensure all integration processes comply with data privacy, security, and regulatory standards.

This role requires strong technical skills in MuleSoft, excellent project management capabilities, and the ability to communicate effectively with various stakeholders.

Experience in leading integration projects is essential.

MuleSoft Integration Manager Required Skills and Qualifications 5+ Years of Hands on MuleSoft Experience.

API Management: Proficiency in designing, deploying, and managing APIs effectively.

Integration Techniques: Strong understanding of various integration patterns and methodologies.

Data Mapping: Ability to transform and map data between different systems.

Enterprise Application Connectivity: Knowledge of connecting various enterprise applications seamlessly.

Project Management: Skills in managing projects, timelines, and team collaboration.

Problem-Solving: Strong analytical skills to troubleshoot and resolve integration issues.

Communication: Effective communication skills for stakeholder engagement and team coordination.

Technical Proficiency: Familiarity with MuleSoft tools and technologies, including Anypoint Platform.

Excellent understanding of ITIL Best Practices, Including Change, Incident, and Problem Management.

Ability to travel up to 10% as required by business needs.

#RT #DICEJOBS

At Whitman, Requardt & Associates, LLP, we are "People Focused and Project Driven".

We have been in business for more than 110 years and we are known for our quality work and promoting employee career growth.

We are seeking the very best and most talented to join our utility coordination team to help us take on today’s challenges, develop vision solutions, innovate, design, and build the multi-modal infrastructure that transforms the world’s future mobility, safety, and environmental needs! This is your chance to join our team
- help us to design the infrastructure and buildings that improve the world! We are currently seeking an experienced Right of Way Agent professional for our Baltimore office.

The position may involve on-site property inspections and negotiation with owners for the acquisition and/or management of property to support transit and transportation infrastructure projects.

A thorough knowledge of local, State, and Federal requirements related to ROW acquisitions, relocations, reimbursement processes depending on funding type, and understanding of transportation design and construction are essential for job execution.

Responsibilities: The Right of Way Agent will work independently as a team leader or project manager.

This employee will demonstrate and provide experience in specialized real estate disciplines (i.e.

property acquisition negotiations, contract negotiations, relocation assistance, or a real estate related function) for transit, utility and/or transportation projects.

This position is not supervisory but may assign and review the work of other real estate professionals while serving as team leader/project manager.

Requirements: Must possess a bachelor’s degree from an accredited college or university (Additional experience in professional or technical real estate work or U.S.

Armed service experience may be substituted on a year-for-year basis for the required education) Must have a minimum of 5 years or experience acquiring property under the laws of the U.S.

Department of Transportation Uniform Relocation Assistance and Real Property Acquisition Act (URA).

Knowledge of Federal, State and local real estate laws Position requires client relations, strong communication and presentation skills, and the ability to deal with multiple property owners at once in negotiations Ability to read and interpret engineering plans, construction drawings, project specifications, technical and profile drawings, surveys, maps and deeds Must possess a valid Maryland State driving license with a clean driving record Knowledge of appraisal practices and techniques Knowledge of various types of acquisitions in real estate Knowledge of the court system, its records, and its rules Knowledge of ethical standards of professional right-of-way practice Knowledge of commonly used software programs (Microsoft Word, Excel, SharePoint and GIS platforms) Skill in preparing cost estimates for right-of-way projects Ability to identify and solve right-of-way related problems Ability to prepare appraisal bid packages, option contracts, and condemnation filings Ability to maintain and interpret a variety of technical and legal records and documents Ability to establish and maintain effective working relationships with employees, engineers, planners, attorneys and the general public Ability to understand and carry out instructions in a timely manner Benefits: WRA recognizes that employees play an important role in its success.

Our commitment to full-time employees is reflected in the comprehensive benefits package we offer: Flexible work schedule options including alternative remote and in office workplace options Competitive salary Paid Time Off (PTO) leave accrual with maximum carryover of unused hours not to exceed 200 hours and payment for all hours over 200, and paid holidays Excellent Healthcare benefits including partial employer paid premiums Employer paid Group Life Insurance, as well as additional employee purchased optional life insurance Employer paid short- and long-term disability insurance Flexible spending accounts for medical and dependent care reimbursement 401(k) retirement plan Employee Assistance Programs Bi-annual merit evaluations & salary adjustment consideration WRA is an equal opportunity/affirmative action employer and complies with all applicable anti-discrimination laws.

The expected compensation range for this position is $85,000.00
- $120,000.00, which includes base pay plus variable incentive pay, if eligible.

This range represents a good faith estimate for this position.

The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.).
***** Not accepting resumes from 3rd party recruiters for this position
***** Position # 3047 #LI
- Onsite # LI- Mid-level

Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999.

Mindlance is here to help you to find the perfect fit with just the right company.

Currently, we are seeking Training Lead for an exciting career growth opportunity.

Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.

Let Mindlance advocate for you – apply today! “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” Job Title: Training Lead Job Category: 12 Months (Contract) Industry: Banking Job Location : Charlotte, NC 28202 Top 3/5 Skills: Training, SAP S4/HANA, Finance Transformation, ERP, Banking Min & Max Pay Rate (Ex: $90.00 /hr.

– $95.00/hr.): Title: Training Lead Duration: 12 Months (Contract) Location: Charlotte, NC (Remote) Job Description Bachelor Degree: (Required, Preferred or Not Required) · Required.

Role Responsibilities: (what they will be doing) · Lead the program-wide training strategy across multiple project workstreams.

· Develop and maintain a training roadmap aligned with program scope, schedule, and dependencies.

· Establish program standards for curricula, templates, tone, and approval workflows that follow learning guidelines.

· Ensure compliance with PMLC, TDLC, and risk management routines in all training activities.

· Oversee Service Integrator execution of training deliverables; review and approve content before release.

· Define audience segmentation and role-based learning paths for impacted business and functional areas.

· Engage with business/functional leaders and impacted individuals to validate training needs and readiness.

· Conduct training needs analysis and competency mapping to identify gaps and required skills.

· Coordinate readiness surveys and proficiency assessments; analyze results and feed insights into risk mitigation plans.

· Approve curricula and training content developed by SI or internal teams.

· Plan and host Train-the-Trainer sessions, workshops, and Q&A forums to enable super users and champions with the Service Integrator.

· Integrate training with change management and communications plans for timely readiness messaging.

· Develop and execute cutover training plans, including Day-1 readiness and hypercare support.

· Monitor training risks and issues, escalate as needed, and implement mitigation strategies.

· Track and report training KPIs (enrollment, completion, proficiency) to program leadership.

· Prepare executive dashboards and briefing packs summarizing training health and stakeholder readiness.

· Collaborate with Program Managers, Project Managers, Business Leads, Communication Lead, and the Service Integrator to ensure training supports benefits realization and adoption.

· Conduct impact assessments based on design sessions to evaluate and develop the training road map.

· Implement the training roadmap developed in partnership with the Service Integrator.

· Coordinate training logistics and related compliance activities, inclusive of enrollment/registration, attendance tracking, and reporting.

· Identify resources who will attend train-the-trainer sessions and then serve as trainers who deliver the instructor led end user training.

Must Have Skills/Prior Experiences: (Vendor should not submit any candidate that does not have these skills/prior experience.) · Major financial institution (Category 1 or 2 bank) transformative program experience, preferably ERP or Finance Transformation.

· Familiarity with SAP S/4HANA and OneStream.

· Proven ability to design and lead end-to-end training strategies for large-scale, multi-workstream programs.

· Demonstrated experience in stakeholder engagement and readiness planning, including senior leadership and functional SMEs.

· Experienced in training governance and standards development, including curricula and approval workflows.

· Ability to conduct training needs analysis and define role-based learning paths.

· Proven experience in managing vendors or service integrators for training development and delivery.

· Strong facilitation skills for Train-the-Trainer sessions, workshops, and readiness forums.

· Enhanced planning and organizational skills, including training calendar management and resource coordination.

· Ability to translate conversations with process owners and SMEs into effective training strategies and curriculum.

Plus/Nice to Have Skills/Prior Experiences: (Hiring Manager DOES NOT require these skills/ prior experience.

However candidates with any of these will be looked at first.) · Background in Accounting and Finance with experience ensuring GAAP compliance, regulatory reporting, and profitability.

· Experience planning and executing readiness activities, including teammate training and enablement for large-scale transformations.

· Prior experience supporting system and user acceptance test training and readiness planning.

· Exposure to AI and automation strategy training content development and delivery.

· Familiarity with BTP, FRDM, Hyperion, and BPC.

· Certification in Learning & Development or Change Management.

Hourly Rate: $32.50 Sign On Bonus Potential
* * Additional terms and conditions apply to the Sign-on Bonus, which terms and conditions will be provided upon hire.

Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.

As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Are you looking for a place where meaningful moments are made together? Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Sales Executive Trainee, a typical day will include: Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.

Follow up on referrals/leads from Owners.

Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.

Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).

Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.

Guest Experience and Company Standards: Welcome and greet all guests and anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

To Become a Sales Executive Trainee: Available to work a flexible schedule to include weekends and holidays.

Position may require background and drug screening, in accordance with state and local requirements.

The incumbent is required to maintain an active and in good standing professional Hawaii Real Estate License where mandated by law.

One-year related experience is preferred.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Actuarial Intern P&C
- Fall 2026/Spring 2027 Are you looking for real-world experience right now? If so, we have an internship for you! Gain valuable experience as a P&C Actuarial Intern.

In this role, you will be providing support to actuarial staff and assisting in basic actuarial functions and insurance concepts.

Types of projects you can expect to be involved in may include: Developing rate level and rating factor revisions for the annual line of business rate changes.

Developing a working knowledge of automation to validate rating factors as well as actuarial processes, reports, and exhibits.

Compiling information regarding competitor rating and coverage.

Working with our competitive rating tool and internal data to compile reports and maps relating to competitive prices.

Utilizing SQL and Excel to profile data.

Learning about database structures.

Our internship program holds an 80/10/10 approach, meaning that 80% of your work time will involve performing tasks or working on projects within your hired work area.

Another 10% of the time, you will be exposed to learning in other areas within your assigned division to get more corporate experience.

The final 10% will be spent on shared experiences across the organization, where you will get to really learn about our culture and work environment.

What Will You Bring to the Team? Must dependable and able to work part-time 15-20 hours per week during the 2026/2027 school year from our office in West Des Moines, IA.

Working toward a degree in data analytics or actuarial science is preferred.

Completion of an actuarial exam is preferred but not required.

Have knowledge and substantial working experience with spreadsheets and be able to apply to actuarial related problems.

Have knowledge of programming or statistical software packages such as VBA, SQL, R, or Python.

Have above average mathematical and analytical ability to be able to analyze and resolve difficult problems.

Strong analytical, problem-solving, and organizational skills required.

Have professional oral and written communication skills.

Get your career started on the right track and apply for an internship with us today! Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.

Applicants must be currently authorized to work in the United States on a full-time, permanent basis.

We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.

For example, we are not considering candidates with OPT status.

Overview Keller is the world leader in geotechnical construction and deep foundations.

With a North American presence of over 100 years, we operate as the market leader with over 50 offices throughout the US and Canada.

By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges.

Our values of integrity, collaboration, and excellence enable us to lead the industry in providing the optimal solution for our clients.

We are seeking a CAD Technician to join our New England area office who has the desire to work in an industry leading company with a reputation for excellence.

This position involves drafting and plan take-offs, under general supervision, to produce bid take-offs, engineering drawings from sketches, mark-ups, existing as-builts, site maps, photos, field notes and existing AutoCAD drawings.

You will be responsible for creating construction documents, as-builts, sketches, and graphics while working directly with the engineers and project managers of our Midwest branches.

Responsibilities Responsibilities: Draft engineering and construction documents using AutoCAD Review plans and prepare take-offs for estimating purposes Create a basic set of construction drawings and individual sheets Utilize standard engineering practices and techniques to adjust and correlate data Prepare engineering plans, plots and reports Revise drawings from markups and/or instructions Complete assigned tasks on all projects in a timely manner to ensure deadlines are met Qualifications Requirements: Bachelor’s degree is preferred but not required 2 years of Engineering/Architecture Drafting experience Proficiency in AutoCAD and Microsoft Suite software Experience with 3D modeling.

Proficiency in Revit and Sketchup are preferred but not required Perform tasks and solve problems with a high degree of independence Excellent written and verbal communication skills in a dynamic environment Strong organizational, time management, attention to detail and analytical skills Ability to work independently as well as in a team environment #LI-BP1 Additional Information Salary Range: $60,000.00
- $80,000.00 per year DOE Actual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law Benefits: 401(k) + matching Health, Dental, Vision insurance Life insurance Paid time off (PTO) Holiday Pay Keller is an Equal Opportunity Employer.

We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply.

Equal Employment Opportunity

Team Leader Primetals Technologies USA is a leading partner for engineering, plant construction and lifecycle services in the metal industry.

We provide innovative and practical solutions to support our customers with long-term sustainability goals and their increased competitiveness.

We believe the technical and economic know-how of our employees is the key success factor of our company.

At Primetals Technologies, you are encouraged to learn, grow, develop and contribute.

Come join the 7,000 employees worldwide working at Primetals Technologies, a Group Company of Mitsubishi Heavy Industries.

We are currently searching for a Team Leader for our Calvert location.

The position reports to the Plant Manager.

Responsibilities: Ensure the safety and productivity of all employees assigned to designated shift, crew or function Receives and disseminates written and verbal instruction, direction and training from Supervisor or other Senior Managers Spends more than twenty percent of time performing production tasks similar to those of other group members, and usually does troubleshooting, minor equipment maintenance or setup, etc.

Trains group members and may participate in performance appraisal process.

Operates from a broad scope of responsibility to maintain production schedules and to ensure quality standards are met Enables effective communications between management and operators.

Enforces processing procedures and policies.

Ensures completion operational documentation for assigned group; such as travelers, map sheets, job router, work requests to other departments, etc.

Ensures completion of safety documentation for assigned group; such as first reports of injury, environmental mishaps, JSA’s, etc Maintains a clean and safe work area.

Monitors and ensures shipments are loaded and rigged properly.

May assist in the hiring process.

May serve as point of contact for customer and/or vendors Education/Experience/Skills/Knowledge: Two to Five Years of experience in a specific equipment function; One to two years of supervisor experience is preferred Certifications: Crane and Forklift – in-house training provided to obtain certification Valid Driver’s license Able to use computer, hand tools, and other tools specific to work area Able to properly use safety equipment: Hard hats, safety boots, safety glasses, ear plugs, PPE specific to job function Primetals Technologies offers a full range of benefits starting with first day of employment.

If you want to learn more about Primetals Technologies, visit our website! At Primetals Technologies, we value difference for the benefit of our Employees, our Customers and our Community.

Primetals Technologies is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

6978

JOB SUMMARY The Sales Executive position pays a base wage of $7.25 per hour with production pay where the annual pay range (base wages + production pay) for Sheraton Broadway Resort Worksite in 2024 was between $85,485 and $961,333.

Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.

Develop relationships with prospective owners by soliciting and following up on referrals and leads.

Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.

Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).

CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.

Follow up on referrals/leads from owners.

Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.

Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).

Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.

Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.

Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.

Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.

Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.

Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.

Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.

Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.

Practice and continue to develop and improve sales script and presentation.

Ensure clear understanding of finance options and present as an approach to ownership.

Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).

Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.

Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.

Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.

Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.

Review details of contracts with prospective owners and Owners once they decide on purchase.

Thoroughly review loan applications and financial documents with the customer and ensure completed properly.

Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.

Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.

Complete purchase summary worksheet at end of each sale.

Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.

Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.

Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.

Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.

Demonstrate total understanding of the culture and processes of the organization.

Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).

Participate in formal training sessions offered by management team.

Attend daily huddles and regularly scheduled team/manager meetings.

Assist in the development and mentoring of other Sales/Membership Executives as requested.

Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.

Perform other duties as assigned.

Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.

Do Not Call Lists, State registrations, Exemptions, etc).

COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.

Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.

Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.

Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.

Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.

Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.

Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.

Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.

Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.

Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.

Aligning individual and team actions with strategies and plans to drive business results.

Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).

Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.

Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.

Writing
- Communicating effectively in writing as appropriate for the needs of the audience.

Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.

Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.

Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.

Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.

Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.

Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

CLS Generic Position Summary As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g.

Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives.

Generally works with considerable independence, developing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective engineers and work teams, and developing their organization through reliable systems and processes.

Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.

The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.

The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties.

As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.

and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.

The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.

Innovation.

Integrity.

Excellence.

This is the story of MVW.

And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.

Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.

This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges.

Proven success as a mentor developing and retaining technical talent on high performing teams is required.

The incumbent is a proven leader, a consensus builder, and an integrator of people, processes, and technology.

Specific Job Summary The Unified Communications, Sr.

Engineer is responsible for all processes and technology in support of ensuring the Company’s strategic direction related to Contact Center and Resort PBX systems This role provides technical guidance to a team of engineers and the efforts of vendors and business partners to understand business requirements by developing, refining, and meeting all SLAs as required within this area of responsibility.

This critical role reports directly to the Associate Director Unified Communications while working closely with other GT disciplines, GT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements.

CLS Generic Expected Contributions Contributes to team, department and/or business results by performing complex quantitative and qualitative analysis for business processes and/or projects.

Often manages small projects, business processes or parts of larger ones.

Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.

Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes.

participating in setting department operating plans.

achieving results against budget within scope of responsibility.

Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.

Performs other duties as appropriate.

Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers POS Pod members Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Specific Expected Contributions Provide oversight and technical direction to the Unified Communications engineering team: works with Associate Director to manage and develop engineers and admins, and serve as subject matter expert for the Unified Communications Engineering team on a day-to-day basis.

Responsible for supplier outcomes to ensure alignment and achievement of goals and objectives established as they relate to the Unified Communications Engineering scope.

Ensure that standards and direction are met for Corporate, Contact Center, and Resort Unified Communications Responsible for proactively preventing and reactively resolving identified issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders.

Works closely with Unified Communications Leadership, GT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes.

Manage the implementation of test strategies and matures the team’s skills by introducing progressive testing concepts that focus on efficiency but sacrifice nothing on quality.

Manage defect detection, documentation, and “confirmation of resolution” processes, ensuring that a standard approach is being followed throughout the larger Unified Communications team and that proper tooling and reporting mechanisms are in place.

Defines refining repeatable and continually improving processes.

Mature the team’s capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality.

Responsible for the Team’s high-level troubleshooting processes across assigned technologies.

Ensures that a standard approach is being followed throughout the Unified Communications team and that proper tooling and reporting are in place.

Encourage a sense of accountability across the organization to foster a culture that “owns” all misses and uses them to drive future process improvements.

Understand the business’s objectives and partner with Unified Communications Leadership to build alignment and buy-in across a global community.

Partner with Unified Communications Leadership to motivate all team members to deliver high quality projects within time and budget.

Maintain vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services.

Coordinate after-hours support when needed for changes and/or incidents management Assists and provides technical guides to less senior associates in achieving business results Identify opportunities to enhance the effectiveness of business processes.

Provide training and technical guidance to less senior staff, where appropriate, and serve as point-of-contact for problem resolution.

Participate in setting department operating plans.

Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Endpoint Engineering technologies.

Proactively engages with business and provides updates to leadership on open activities or escalations.

CLS Generic Candidate Profile Successful candidates should possess knowledge, experience and demonstrate leadership skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources).

College degree and/or relevant experience typically required.

Specific Candidate Profile Education BS/MS Degree in Engineering or equivalent work experience related to Endpoint Engineering technologies noted previously.

Certifications Preferred ITIL Foundation Certification Project Management Certification Relevant certifications in Network+, CCNA, AWS foundation, MS Foundation, project management, or relevant technologies Experience At least 5 years of Contact Center Technology experience and/or Resort Telephony experience At least 3 years of experience working with APIs and using various authentication methods At least 1 year Resort Telephony experience Project coordination/lead on a global level Skills/Attributes Analytical and Strategic Thinking Advanced knowledge of Contact Center Technologies, WFM, Call & Screen Recording, Reporting, Performance Management, E911 and TCPA Compliances, Voicemail, PMS, Resort Telephony, Scripting, IVR routing Advanced knowledge of common, industry leading Contact Center and Resort PBX configuration methodologies, with awareness of when and how to rely on them Technical Demonstrated experience with collaboration tools (audio, video, web, phone) High Level Experience designing, testing, and deploying IVR Scripts, dialer configurations, interfacing PMS with business systems and PBX/VM, Call Flows etc Advanced knowledge in the Functionality of Contact Center Technologies and Resort PBX systems both on premises and SaaS Project Management Skills ITIL Foundation certification (or higher) a plus, Project Management certification desirable Prior experience leading a team of Unified Communications Engineers with track record of successfully validating and delivering high quality products Experience with Service Now, CA, Jira or similar work management tools required Interpersonal Skills Impeccable communication skills, adept at communicating to all levels of the organization and to a global audience through a wide range of analog and digital formats (verbal, written, presentational, virtual, etc.) Additional Attributes Able to work at a fast pace and encourage others to do so as well Highly self-motivated, self-directed, and detail oriented with the ability to effectively prioritize and execute on tasks and initiatives Basic understanding of Python Fluent in JSON and Visual Basic Required Experience Nice CXone Service Now MS Office Suite i.e.

Visio, Excel, Power Point Preferred Experience 14IP IEX Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.