Moss Luxury Consignment Jobs in Usa

1,100 positions found — Page 62

Assistant Manager
Salary not disclosed
Camarillo, CA 1 week ago

Job description:

Founded in 1997 by Thierry Gillier, Zadig&Voltaire is a French contemporary designer brand known for redefining luxury with a bold, modern perspective offering fashion for both women and men. Rooted in freedom and creative audacity, the brand draws inspiration from contemporary art, rock & roll, a Parisian spirit, and self-empowerment, values that inform everything we do, from design to the way we collaborate, innovate, and grow our teams. The spirit of the brand is eternally youthful, encouraging its community to embrace individuality and self-expression while practicing self-love, taking bold steps, and living on their own terms.

Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills across all the countries where the brand is present. True to its founders’ vision, the company is guided by an artistic and entrepreneurial mindset where employees are encouraged to be agile and proactive within a fast-growing global brand. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.

As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer.


The Role

We are seeking a motivated individual to join our Retail Management team. Our Assistant General Manager will be responsible for a high volume, highly visible location of our Camarillo Outlet. In this role the AGM will play a critical role in ensuring the smooth operation of the Boutique in the absence of the General Manager. Responsibilities include, but are not limited to, maintaining and achieving high operational standards, exceeding merchandising goals, achieving sales objectives, building a highly motivated team, and furthering associates’ skills and clientele base.


Responsibilities

  • Collaborate with the General Manager to ensure the store operates seamlessly and efficiently.
  • Learn and apply product knowledge to assist customers in selecting merchandise that meets their needs.
  • Proactively identify and recommend additional merchandise to enhance the customer’s experience, not overwhelm them.
  • Establish, meet, and exceed sales and performance goals.
  • Build and maintain lasting relationships with customers to expand the client base.
  • Motivate and manage the sales team to exceed sales and productivity goals.
  • Connect with customers and understand their needs, such as documenting and communicating customer requests.
  • Recognize and handle loss prevention situations with exemplary customer service.
  • Conduct training sessions to enhance team skills and knowledge.
  • Plan and delegate appropriate responsibilities within the sales team.
  • Maintain knowledge of inventory, scheduling, sales goals, and training of sales associates.
  • Ensure that store merchandising, windows, and visual displays are maintained and consistent with the brand image.
  • Maintain clear communication lines with the sales team and corporate office.
  • Seek out top talent for the sales team through networking and recruiting.
  • Act as a leader to the sales team.
  • Foster a positive and energetic atmosphere while maintaining a professional work environment.



Requirements

  • Exceptional written and verbal communication skills
  • Exemplary work ethic and leadership qualities
  • Ability to analyze sales reports to determine business needs and develop strategies
  • Strong troubleshooting and problem-solving abilities, particularly under pressure
  • Exceptional organizational skills, with the capacity to prioritize and manage multiple tasks effectively
  • Superior customer service skills
  • A proactive, hands-on approach with a keen sense of urgency to meet business demands


Education and Training


  • HS Diploma Required; Associate’s/bachelor’s degrees preferred


Experience

  • Minimum 4 years’ experience in luxury retail store environment
  • Minimum 2 years’ experience in luxury/retail management
Not Specified
Assistant Boutique Manager
Salary not disclosed
Chicago, IL 1 week ago

WHO WE ARE


Maria Pinto is a fashion futurist and artist that believes women should “cultivate their eye and explore their own look”, celebrate themselves, and find confidence in embracing their own unique image.


Initially differentiating herself styling iconic women for breathtaking luxury events, (First Lady Michelle Obama, Oprah, Brooke Shields and many other inspirational leaders) in 2013 Maria recognized that women were evolving their own sense of power and confidence leading her to start a movement of sustainable and beautiful fashion, that supports every woman’s need to feel fabulous every day.


This is a unique opportunity to join early and make a significant impact—sharing in the success while benefiting from the strength of the Maria Pinto brand, a product that deeply resonates with its target audience, and strong, rapidly growing sales momentum.



WHO YOU ARE


The Assistant Boutique Manager plays a key leadership role in the success of Maria Pinto’s River North boutique. This position supports the Boutique Director in overseeing daily operations, driving sales performance, and delivering an exceptional client experience that reflects the Maria Pinto brand.


We are seeking a confident and proactive leader with experience developing people and managing retail operations in a luxury environment. The ideal candidate leads by example, inspires their team to perform at the highest level, and is passionate about cultivating long-term client relationships.


Sales Floor Leadership

  • Supervise daily sales floor activity to ensure a seamless and elevated client experience
  • Support the sales team during client interactions and optimize sales opportunities
  • Provide real-time coaching, feedback, and development to team members
  • Maintain boutique presentation standards to ensure the store remains clean, organized, and welcoming


Acting Manager Responsibilities

  • Serve as acting manager in the absence of the Boutique Director
  • Lead daily stand-up meetings and communicate key updates to the team
  • Manage opening and closing procedures, including cash handling and POS operations
  • Troubleshoot POS system issues and ensure smooth transaction processes
  • Assist with inventory management through Apparel Magic, including receiving and transferring merchandise
  • Support onboarding and training of new team members


Achieve and maintain personal sales goals



MINIMUM QUALIFICATIONS INCLUDE


  • 3+ years of leadership experience in retail management and team development
  • Experience working with affluent clients and luxury brands
  • Strong understanding of specialty retail operations, including business development, visual merchandising, and boutique management
  • Proven commitment to delivering exceptional customer service and maintaining operational excellence
  • Outstanding interpersonal skills, including persuasion, conflict resolution, and follow-through
  • Ability to thrive in a dynamic, fast-growing environment and adapt to change
  • Excellent written and verbal communication skills
  • Strong organizational and time management abilities
  • Willingness to work a flexible schedule, including weekends
  • Proficiency in retail POS systems (Shopify preferred), CRM Systems (Endear preferred), Google Workspace, Word, and Excel
  • Additional language proficiency is a plus


Not Specified
Associate Manager
🏢 TUMI
Salary not disclosed
Clarksburg, MD 1 week ago

Who we are:


Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.


Job Description


Associate Benefits:


  • Career pathing
  • Work-life balance
  • Training
  • Paid time off
  • Pet Insurance
  • Tuition Reimbursement
  • Employee Discount
  • Employee Assistance Program (EAP)
  • Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.
  • Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.

Your Role At Tumi


As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.


The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.


The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.


Key Responsibilities


Performance to Goals:


  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership And Initiative


  • Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
  • Take pride in work and strive for excellence.
  • Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development


  • Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
  • Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Communication And Relationship Building


  • Exercise strong written and verbal skills.
  • Adapt communication skills upwards, laterally and to their team.
  • Demonstrate ethical conduct when completing job duties.
  • Promote the organization’s business goals and adapt flexibly to change.
  • Ability to remain calm and deescalate situations.
  • Collaborate effectively with team.

Compliance


  • Manage personal timecards to ensure payroll accuracy.
  • Maintain Tumi University Training.
  • Adhere to all company policies and procedures.

Visual Merchandising/Client Experience


  • Ensure the store follows the visual guidelines and directives.
  • Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
  • Ensure a consistent superior client experience.

Qualifications


  • Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
  • Value a collaborative environment and have an openness to feedback.
  • The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
  • Have strong sales and client experience, preferably in the luxury market.
  • Can demonstrate proven success in meeting sales goals and achieving KPI’s.
  • Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • Have a strong sense of integrity and an ability to lead by example.
  • Have strong time management skills.

About The Team


Why you'll love working here:


At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.


What We Value


  • INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
  • PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
  • CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.


Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.


Benefits found in job post


  • 401(k)
  • Vision insurance
  • Dental insurance
  • Commuter benefits
  • Disability insurance
Not Specified
Wholesale Senior Manager
Salary not disclosed
Brooklyn, NY 1 week ago

Location: New York, NY (Hybrid)

Reports to: CEO


Overview

Jennifer Behr is seeking an experienced Senior Manager to lead and grow the global wholesale business across hair accessories, fashion jewelry, and bridal. This role is responsible for driving revenue growth, managing key retail partnerships, expanding global distribution, and collaborating cross-functionally to ensure successful seasonal execution. The ideal candidate brings a growth mindset, strong luxury wholesale experience, deep retail relationships, and a strategic yet hands-on approach. We are looking for someone who can also execute creative sales opportunities as the wholesale market continues to evolve - private trunk shows, pop ups, experiences.


Key Responsibilities


Wholesale Strategy & Growth

  • Own and execute the global wholesale strategy across domestic and international markets to grow wholesale sales across the board
  • Set seasonal sales targets, account plans, and growth initiatives aligned with company goals
  • Identify and pursue new wholesale opportunities across major retailers, specialty boutiques, and international partners
  • Support category expansion and increase penetration across existing accounts
  • Continue to innovate sales strategies
  • Work with Wholesalers to maximize sales opportunities - working with their marketing teams where appropriate to grow sales
  • Manage bridal salesperson and bridal market


Account Management

  • Manage and grow key wholesale accounts including top-tier department stores, online retailers, and global partners
  • Conduct seasonal market appointments, line presentations, and buy negotiations in New York and Paris
  • Market Prep, traveling with collection and showroom setup
  • Analyze sell-through and inventory performance to maximize in-season opportunities and future opportunities
  • Manage wholesale communications and relationships with majors and boutiques to maintain excellent relationships
  • Execute daily sales operations including order management, forecasting, and reporting


Cross-Functional Collaboration

  • Partner with Design and Product teams on line planning, pricing strategy, and category development
  • Collaborate with Marketing and PR on account activations, campaigns, and brand visibility initiatives
  • Work closely with Operations and Production to align order flow, forecasting, and delivery timelines
  • Partner with the CEO on budgets, forecasts, and performance tracking


Reporting & Analysis

  • Track and analyze KPIs including revenue, growth, sell-through, margin, and account performance
  • Provide regular reporting and insights to leadership to inform strategy and decision-making
  • Use data to identify risks and opportunities across regions and categories


Qualifications

  • 5+ years of wholesale sales experience in luxury fashion, accessories, or jewelry
  • Proven track record of driving revenue growth and expanding global distribution
  • Strong relationships with key domestic and international wholesale partners
  • Experience managing and developing sales teams
  • Strategic mindset with strong analytical and negotiation skills
  • Ability to travel domestically and internationally as needed


Why Jennifer Behr

  • Opportunity to lead and shape the wholesale strategy of a globally recognized luxury accessories brand
  • Highly collaborative and creative environment
  • High-impact leadership role with room for growth
  • Competitive compensation and benefits package


Benefits

  • 401(k)
  • Generous PTO policy 
  • Summer Fridays program
  • Health/Dental/Vision insurance
  • Life & Disability insurance
  • Domestic Partner coverage
  • Commuter benefits
  • Flexible spending accounts


Jennifer Behr's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $110,00 - 170,000 annually including base and commission structure; the base pay offered is based on location and may vary depending on job-related knowledge, skills, experience, and internal equity. 


Not Specified
Ecommerce Manager
Salary not disclosed
New York, NY 1 week ago

Company Description:

Scarlett Gasque is a luxury fashion house specializing in ready-to-wear, corsets, and lingerie that embodies modern glamour and refined sensuality. Rooted in couture craftsmanship, the brand is known for its sculpted corsetry, lustrous silks, and romantic detailing. Each collection is thoughtfully designed to empower women through timeless silhouettes, impeccable fit, and elevated artistry — merging heritage techniques with contemporary elegance.


About the role:

Ecommerce Manager

New York (On-Site)

Scarlett Gasque is seeking a strategic yet hands-on Ecommerce Manager to assist Head of Ecommerce in digital growth, elevate the luxury customer experience, and drive revenue across all channels. This role sits at the intersection of fashion, performance marketing, CRM, and site optimization — ideal for someone who thrives in a fast-paced, high-growth environment.


Key Responsibilities:

Email & SMS Marketing (CRM)

  • Own the emails/sms flows (welcome, abandoned cart, post-purchase, winback).
  • Oversee segmentation strategy, creative briefing, copy, and deployment.
  • Optimize engagement, retention, and LTV through data-driven testing.


Website Operations & UX (Shopify)

  • Manage Shopify storefront operations including homepage refreshes, PDP updates, and collection merchandising.
  • Partner with developers on site enhancements, bug testing, and CRO initiatives.
  • Ensure seamless navigation, checkout flow, and premium digital experience.


Order Management & Customer Experience

  • Oversee daily order flow across Shopify, wholesale, and marketplaces.
  • Resolve fulfillment, shipping, and customer issues with urgency and professionalism.
  • Deliver elevated customer service and styling support for VIP clients.
  • Track operational KPIs including SLAs, returns, cancellations, and fulfillment accuracy.


Styling & Brand Engagement

  • Provide styling guidance for top-tier clients and gifting inquiries.
  • Ensure digital touchpoints reflect Scarlett Gasque’s luxury identity and product vision.


Qualifications:

  • 3+ years experience in ecommerce or digital marketing (fashion preferred).
  • Strong hands-on expertise with Shopify and Klaviyo (or similar CRM).
  • Highly organized with the ability to manage multiple projects simultaneously.
  • Strong communication skills and a detail-oriented mindset.
  • Passion for fashion, styling, and delivering a best-in-class customer experience
  • Strong comprehension of E-Commerce and Sales strategies to enhance online growth and maximize sales opportunities.
  • Proficiency in Marketing, including campaign creation and audience targeting for engagement and conversion optimization.
  • Excellent Analytical Skills for monitoring website performance, interpreting data insights, and formulating actionable recommendations.
Not Specified
Assistant Store Manager | Shops at Merrick Park
Salary not disclosed
Coral Gables, FL 1 week ago

Overview

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.


The David Yurman Coral Gables Assistant Store Manager will be accountable for the following key deliverables:


Core Responsibilities

Achieve and/or Exceed Sales Plan

  • Partner with sales professionals to meet their individual sales plans and KPI
  • Participate in the development and execution of strategic initiatives to deliver the sales budget.
  • Demonstrate an active role on the selling floor through sales leadership and client development
  • Support sales professionals in closing sales
  • Facilitate the implementation and success of special events held at the retail store
  • Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
  • Maintain visual presentation based on company vision and market needs


Clientele/Service Management

  • Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
  • Ensure store data capture goals are being achieved
  • Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
  • Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions


Operations

  • Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
  • Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
  • Implement and support all security measures
  • Partners with the sales professionals in the administration of special order requests
  • Oversee store opening and closing in the absence of the Retail Store Manager.


Talent

  • Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
  • Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
  • Provide formal and informal feedback to staff to build ongoing development opportunities
  • Explain and enforce KPIs and ensure that staff is trending to those measures


Qualifications

  • Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
  • Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
  • Ability to manage multiple tasks in a fast-paced environment
  • Proven ability to drive results, and strategic vision to develop business
  • Fine Jewelry and or Fine Watch experience preferred, but not required
  • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
  • Computer Skills: Proficient in Microsoft Word, Excel, and Outlook


The expected base salary for this role is $75,000-$90,000.


Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Not Specified
Brand Development Manager – Southern, TX
Salary not disclosed
San Antonio, TX 1 week ago

Brand Development Manager – Southern, TX

Permanent Placement | Base Salary: $120,000 (Negotiable) + Commissions


Russell Tobin is seeking an experienced and dynamic Brand Development Manager to join our luxury bridal & fashion jewelry clients team in San Antonio, TX.


This role is ideal for a driven sales professional with deep experience in the luxury jewelry and diamond industry, exceptional communication skills, and a passion for building long-lasting client relationships. If you're ready to shape brand growth on an international scale, we want to meet you.


Responsibilities

As the Brand Development Manager, you will be responsible for:

  • Delivering sales proposals to existing and prospective customers.
  • Actively seeking and developing new customer accounts and retail opportunities.
  • Managing customer inventory levels and optimizing visual merchandising using sales analysis.
  • Processing orders and quotes efficiently through company systems.
  • Responding promptly to customer inquiries across all communication channels and resolving issues effectively.
  • Evaluating customer needs and providing tailored service solutions.
  • Promoting company products/services and driving their growth throughout the full sales cycle.
  • Excelling in a fast‑paced environment and managing pressure well.
  • Meeting and exceeding sales goals using innovative strategies.
  • Demonstrating expertise in company programs, packages, and systems to support account growth.
  • Educating customers about the brand, products, and services.
  • Creating and executing successful sales strategies.
  • Identifying opportunities to improve sales performance.
  • Monitoring competitor activities to maintain marketleadership.
  • Building strong relationships with retailers, store staff, and sales associates.
  • Conducting detailed market and industry research.
  • Negotiating effectively with current and prospective clients.
  • Maintaining accurate records of sales leads and activities.
  • Addressing and resolving customer complaints quickly and professionally.
  • Collaborating with marketing, accounting, customer service, and production teams.
  • Participating in semi‑annual inventory clean‑ups and updating price tags.
  • Planning and attending trunk shows, private events, trade shows, and other promotional events as required.


Requirements & Qualifications

  • Bachelor’s degree in Marketing, Business, or Communications.
  • Minimum 5 years of Outside Sales experience in the Luxury Jewelry/Diamonds industry.
  • Proficiency in CRM software, Microsoft Word, Excel, and Office Suite.
  • Strong understanding of varied sales techniques and pitches.
  • Exceptional verbal and written communication skills.
  • Strong interpersonal and negotiation abilities.
  • High level of customer service excellence.
  • Exceptional attention to detail and strong organizational skills.
  • Excellent problem‑solving skills and ability to work independently.
  • Ability to lift up to 30 lbs.
  • Willingness to travel to retail stores, sales meetings, and trade shows.
  • Demonstrated success in both B2B and B2C sales.
  • Full availability for travel across the entire U.S. territory.
Not Specified
Jewelry Repair Coordinator
Salary not disclosed
New York, NY 1 week ago

TraxNYC is looking for a highly organized and detail-oriented Jewelry Repair Coordinator to join our team in the heart of Manhattan’s Diamond District. This is an excellent opportunity to work hands-on in the luxury jewelry industry, overseeing the repair and restoration of high-end gold and diamond pieces for clients worldwide — including celebrities, athletes, and collectors.


This is a hands-on, in-person role ideal for someone who thrives in a fast-paced, precision-driven environment. You’ll play a central role in managing the full lifecycle of jewelry repairs — from intake and evaluation to coordination with bench jewelers and final quality control. Strong organizational skills are essential — you’ll be trusted with high-value merchandise, strict timelines, and direct communication with customers regarding their most meaningful pieces.


You don’t need to be a master bench jeweler — but you do need a strong understanding of jewelry components, attention to detail, and the ability to manage multiple repair jobs at once while maintaining accuracy.


As a Jewelry Repair Coordinator, you’ll help ensure every repair meets TraxNYC’s quality standards — from simple resizing and polishing to complex stone replacements and restoration work.


Key Responsibilities:


  • Oversee intake and documentation of all jewelry repair items
  • Evaluate condition of pieces and clearly outline scope of repair work
  • Create and manage repair tickets with detailed notes and timelines
  • Communicate repair estimates and turnaround times with customers
  • Coordinate daily with setters, polishers, bench jewelers, and outside vendors
  • Track and prioritize repair jobs to meet promised deadlines
  • Inspect completed repairs for quality control before customer pickup or shipment
  • Source replacement stones (diamonds and gemstones) when required
  • Ensure proper handling, storage, and security of high-value repair items
  • Manage resizing, prong rebuilding, stone tightening, clasp repair, polishing, rhodium plating, and restoration projects
  • Handle warranty repairs and post-sale service requests
  • Maintain organized digital records of all repair orders and updates
  • Resolve customer concerns related to repairs with professionalism and urgency
  • Track patterns to support workflow improvements within the repair department
  • Track costs and profits of return processes to ensure repairs are profitable


What We’re Looking For:


  • Experience in jewelry repair coordination, jewelry sales, or a bench jewelry environment preferred
  • Strong understanding of common jewelry repair processes (sizing, prong tightening, stone setting, polishing, plating)
  • Highly organized, detail-oriented, and reliable
  • Comfortable handling high-value diamond and gold merchandise
  • Strong communication skills and ability to manage multiple projects at once
  • Punctual and dependable with a professional attitude
  • Knowledge of the Diamond District is a plus
  • Experience using is preferred, but not required
  • Legal authorization to work in the U.S. and valid photo ID required


Compensation & Schedule:


Pay: $20.00 – $26.00 per hour (based on experience)

Subject to increase over time based on performance


Schedule:

Full-time, Monday – Friday

Standard shift: 10:00 AM – 6:00 PM (8 hours)

Occasional weekend availability may be required


Location: In-person, New York, NY 10036 (Diamond District)


Perks & Benefits:


  • Paid time off
  • Employee discount
  • Opportunity to work directly with high-end diamond and custom jewelry
  • Hands-on experience in repair and restoration of luxury pieces
  • Work with a fast-growing, respected brand in the Diamond District
  • Clear room for advancement into production management or operations roles


If you’re looking for a serious opportunity in the luxury jewelry world — and you’re ready to take ownership of a critical department that protects the integrity and quality of every piece we sell — we want to hear from you. At TraxNYC, every detail matters.


Check out our social media below

Instagram: : https://

YouTube: https://

Facebook: : Type: Full-time


Pay: $20.00 - $26.00 per hour


Expected hours: 40 – 50 per week


Benefits:

Employee discount

Paid time off


Ability to Commute:

New York, NY 10036 (Required)


Work Location: In person

Not Specified
Assistant Store Manager | Las Vegas North Premium Outlets
🏢 David Yurman
Salary not disclosed
Las Vegas, NV 1 week ago

Overview

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.


The David Yurman Las Vegas North Premium Outlet Store Manager will be accountable for the following key deliverables:


Core Responsibilities

Achieve and/or Exceed Sales Plan

  • Partner with sales professionals to meet their individual sales plans and KPI
  • Participate in the development and execution of strategic initiatives to deliver the sales budget.
  • Demonstrate an active role on the selling floor through sales leadership and client development
  • Support sales professionals in closing sales
  • Facilitate the implementation and success of special events held at the retail store
  • Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
  • Maintain visual presentation based on company vision and market needs


Clientele/Service Management

  • Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
  • Ensure store data capture goals are being achieved
  • Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
  • Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions


Operations

  • Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
  • Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
  • Implement and support all security measures
  • Partners with the sales professionals in the administration of special order requests
  • Oversee store opening and closing in the absence of the Retail Store Manager.


Talent

  • Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
  • Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
  • Provide formal and informal feedback to staff to build ongoing development opportunities
  • Explain and enforce KPIs and ensure that staff is trending to those measures


Qualifications

  • Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
  • Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
  • Ability to manage multiple tasks in a fast-paced environment
  • Proven ability to drive results, and strategic vision to develop business
  • Language skills (Spanish) are a plus
  • Fine Jewelry and or Fine Watch experience preferred, but not required
  • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
  • Computer Skills: Proficient in Microsoft Word, Excel, and Outlook


The expected base pay for this role is $70,000 - $85,000 annually.


Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Not Specified
Speaker & Ambassador
Salary not disclosed
San Francisco, CA 1 week ago
Company Description

Vertu is committed to delivering the premier luxury mobile phone experience by combining expert craftsmanship, unmatched materials, innovative technology, and exclusive services. For over 20 years, the company has led the luxury mobile phone market it pioneered. Vertu prides itself on creating highly personalized products and experiences that reflect the prestige and sophistication its customers seek.

Role Description

This is a part-time hybrid role for a Speaker & Ambassador based in San Francisco, CA, with some flexibility for remote work. The Speaker & Ambassador will represent the Vertu brand, conducting engaging presentations, participating in events, and building strong relationships with clients and partners. The role will also involve collaborating with internal and external stakeholders to promote the brand’s values, vision, and products.

Qualifications
  • Public Speaking and Presentation skills
  • Experience in Brand Ambassadorship or Representation, with strong interpersonal skills
  • Relationship Building and Networking capabilities
  • Marketing and Event Coordination experience
  • Knowledge of luxury products and services is a plus
  • Excellent communication, time management, and adaptability skills
  • Bachelor's degree in Marketing, Communications, or a related field, or equivalent experience
Not Specified
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