Morphius Corp Customer Service Representative Jobs in Usa
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Your potential has a place here with TTEC's award-winning employment experience.
As a Customer Service Representative
- Financial Services, working onsite in Charlotte, NC you'll be a part of bringing humanity to business.
experienceTTEC.
You'll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.
Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for helping others navigate through their online banking needs? Whether it's getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll Answer questions about products via phone while providing website navigation support and assisting with the application process Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request Meet established goals for all performance metrics including call quality, productivity, and schedule adherence Participate in projects or process improvements to drive operational excellence What You Bring to the Role 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook) What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage of $19 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information.
A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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Job description: Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.
GENERAL SCOPE OF RESPONSIBILITIES
A customer service representative supports both internal customers (product managers, account managers, production, and finance staff) and external customers with all steps in the sales cycle; from helping to identify required parts or resources to preparing offers (quotes), processing orders, and resolution of after order issues.
NATURE AND SCOPE:
- Provide Customer Service support to our customers, Sales Area Managers, Product Managers and Regional Sales entities;
- Interact with internal / external customers to provide information response to inquiries about products and services.
- handle and resolve questions / concerns
- provide information about the organization's products and service
- generate quotes and process orders as requested by Product Managers, Sales Area Manager, and customers
- enter and ensure proper handling of all orders
- maintain customer pricing based on guidance from product managers
- coordinate delivery and purchase order requirements with Logistics Department,
- communicate special shipment dates and date changes to the Regional Sales entities, Sales Area Managers, and/or customers
- Other duties as assigned by Supervisor or Managers.
REPORTING RELATIONSHIPS:
Line: Customer Service Manager, Paper Machine Service
Coordination with: engineering, production groups, field sales (SAMs), and finance
SUPERVISION RECEIVED:
The employee carries out the work within guidelines such as objectives, definitions with minimal oversight. Works with moderate supervision.
SUPERVISORY RESPONSIBILITIES:
Line: None
POSITION REQUIREMENTS
- College degree and/or equivalent experience
- Manufacturing Experience a plus
- Self-starter capable of working with minimum supervision.
- Extremely thorough organizational and planning skills.
- Strong knowledge of customer service and establishing contacts.
- Ability to handle numerous projects at one time.
- Excellent written and verbal communication skills.
- Ability to develop close professional relationships
- Ability to research and review technical drawings and documents.
- Very strong computer skills (Word, Excel, PowerPoint)
- Some ERP experience (SAP experience a plus)
- Ability to [learn to] read and interpret engineering drawings.
- Ability to work independently and handle high volume email traffic
- *This is not a call center position
LANGUAGE ABILITY:
Ability to read and comprehend instructions, engineering drawings, correspondence, and memos. Ability to write effective correspondence. Ability to effectively transfer information in one-on-one and small group situations to customers, vendors, and other employees of the organization.
EFFORT & WORKING CONDITIONS
Working conditions can include production/fabrication facilities, paper mills, and offices.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
The Customer Service Representative (CSR) plays a vital role in the daily operations of our Sunoco APlus location. Reporting directly to the Store Manager, the CSR is responsible for delivering exceptional customer service, maintaining store cleanliness, supporting inventory control, and executing company standards in daily operations. This is a frontline position for individuals who take pride in their work, stay organized, and thrive in a fast-paced retail environment.
Key Responsibilities:
Customer Engagement & Sales
- Deliver best-in-class service to every customer, every time.
- Proactively assist customers with purchases and upsell where appropriate.
- Respond to customer concerns or issues in a professional and solution-focused manner.
Operational Excellence
- Maintain clean, safe, and organized store conditions inside and out.
- Restock merchandise, track low inventory, and assist with inventory management.
- Ensure all signage, promotional displays, and pricing are accurate and current.
- Follow all procedures for shift close-outs, including cash drawer reconciliation and end-of-day reporting.
Compliance & Safety
- Adhere strictly to all company policies and procedures, including cash handling.
- Follow procedures for checking in vendor deliveries and verifying invoice accuracy.
- Report any safety hazards, maintenance issues, or suspicious activity immediately.
Team Support & Development
- Provide training support to new hires as requested.
- Collaborate with the Store Manager and fellow team members to improve operations.
- Submit product feedback and customer suggestions to management.
Other Duties
- Participate in promotional activities, store resets, and seasonal transitions.
- Accept job applications from potential candidates and forward to management.
- Take initiative to step into any task that supports store success.
Qualifications:
- High school diploma or GED preferred.
- Prior retail or customer service experience is a plus.
- Must have a reliable form of transportation and consistent punctuality.
- Flexible schedule including weekends, evenings, and holidays.
- Strong communication and interpersonal skills.
- Organized, self-motivated, and willing to take initiative.
- Basic computer skills (POS system familiarity is helpful).
Work Environment:
- Retail convenience store environment.
- Ability to stand for extended periods and lift up to 25 lbs.
- Must be able to handle changing priorities with composure and professionalism.
About New Arrival Tikova C-Stores
New Arrival is the frontline retail brand of Tikova C-Stores LLC, a fast-growing operator of high-performance fuel and convenience locations. We believe in building opportunity from the ground upempowering our team, elevating our stores, and delivering a great customer experience, every time.
Required qualifications:
- Legally authorized to work in the United States
Preferred qualifications:
- 1+ year of experience in the retail industry
- 18 years or older
- At least high school diploma or equivalent or higher
- Retail skills: point of sale (POS) operation
- Retail skills: customer service
- Retail skills: restocking
- Retail skills: taking inventory
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC.
Responsibilities:
- Provide accurate and timely resolution to claims customer service inquiries
- Advise Clients by telephone of status of claims inquiries
- Coordinate client follow-ups with appropriate claims adjusters
- Provide support and back up assistance to other areas of CSC as needed
- Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
* Previous inbound telephonic customer service experience in a call center environment
* Excellent communication and organizational skills
* Ability to problem solve and work independently
* Attention to detail
* Insurance experience, knowledge of medical terminology and working knowledge of PMA Claims Systems a plus.
* M-F 11:45am - 8:00pm EST. Bilingual (Spanish) required. Must be local to Allentown, PA.
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are looking for representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow.
There are a wide variety of project openings available. Schedules vary by site and program. This is an entry-level position that offers on-the-job paid training. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Position ResponsibilitiesThis position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable
- Follow the processes of the Client program and perform all tasks in a courteous and professional manner
- Utilize systems and technology to complete account management tasks
- Accurately document and process customer claims in appropriate systems
- Follow all required scripts, policies, and procedures
- Utilize knowledge base and training to accurately answer customer questions
- Comply with requirements surrounding confidential information and personal information
- Appropriately escalate customer issues with the managerial team
- Ensure first call resolution through problems solving and effective call handling
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
- Adhere to all attendance and work schedule requirements
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications:
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem-solving, and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
All MCI Locations:
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position:
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off
- Incentives & Rewards
- Health Benefits
- Retirement Savings
- Disability Insurance
- Life Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation
Inside Sales / Customer Service Representative (CSR)
Location: Wood-Ridge, NJ (Onsite)
Schedule: Monday–Friday | 7:30 AM – 4:30 PM
Department: Inside Sales
Reports To: Sales Leadership
Position Overview
We are seeking an experienced Customer Service / Inside Sales Representative to join a growing Inside Sales team. This newly created role is responsible for supporting customer accounts, processing orders, and assisting with inside sales initiatives to strengthen customer relationships and drive account growth.
The ideal candidate is proactive, highly organized, and relationship-driven, with the ability to thrive in a fast-paced environment while delivering excellent customer service.
Key Responsibilities
- Serve as a primary point of contact for customers by phone and email, addressing inquiries and resolving concerns professionally
- Process customer orders accurately from entry through delivery
- Support the sales team with account management and customer follow-up
- Build and maintain strong long-term customer relationships through consistent communication
- Coordinate with warehouse and operations teams to ensure timely deliveries and order readiness
- Maintain and update customer account information, including pricing, quotes, and order details
- Notify customers regarding pricing updates, delivery changes, or shipment issues
- Identify opportunities to upsell or introduce new products to existing accounts
- Maintain accurate documentation and records in internal systems
- Attend product knowledge meetings, training sessions, and sales meetings as required
- Contribute to daily reporting and communication with internal teams regarding customer needs and order status
Required Qualifications
- 3–5+ years of experience in customer service and/or inside sales
- Experience supporting customer accounts and managing multiple priorities
- Strong communication and interpersonal skills with a customer-focused mindset
- Comfortable working onsite in a fast-paced environment
- Strong attention to detail and organizational skills
- Self-starter with the ability to learn quickly and work independently
Preferred Qualifications
- Experience in food distribution, foodservice, beverage, manufacturing, wholesale, or related industries
- Familiarity with CRM, ERP, and order management systems
- Experience with lead generation, upselling, or account growth support
Technical Skills
- Order entry and account management
- CRM and order processing systems
- Microsoft Office (Outlook, Word, Excel)
- Cross-functional coordination with warehouse/logistics teams
Benefits
- 401(k) with company match
- Medical, dental, and vision insurance
- Life insurance
- Paid time off
Work Environment
This is an onsite office-based position in a fast-paced environment. Reliable attendance and strong collaboration with internal teams are essential.
Healthcare Customer Service Representative - Member Service Specialist
Hornet Staffing, Inc. (a GEE Group Company) – Irving, 75039, TX (Onsite)
Join a reputable and established healthcare organization as a Customer Service Representative or Member Service Specialist in an in-office role. Monday to Friday! No nights or Weekends!
Notes: 2+ years of customer service experience in healthcare insurance or related field. Call center or high-volume inbound call experience preferred
We are also hiring for multiple healthcare roles - apply today to explore all available opportunities! Email:
Job Description & Responsibilities:
- The Member Services Specialist serves as a frontline ambassador for the health plan, insurance, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business.
- As the initial point of contact, this role extends beyond basic call handling.
- Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution.
- This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows.
- All interactions must be documented with a clear and concise recap of the call's purpose
We are hiring a Customer Service Representative (Operations Administrative Assistant) to support utility service operations in a fast-paced environment. This role involves administrative and operational support including billing, scheduling, and data management.
Responsibilities:
- Process Bills of Lading (BOLs)
- Manage invoicing and billing accuracy
- Maintain schedules and documentation
- Enter requisitions in ERP systems
- Support administrative operations
Requirements:
- High school diploma required
- Experience with data entry and billing
- ERP/SAP preferred
- Strong attention to detail
[Customer Support / Remote]
- Anywhere in U.S.
/ Up to $21 per hour / Medical insurance / 401k / PTO
- As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empathy while assisting customers; Resolve customer complaints and issues in a timely and efficient manner; Provide accurate and detailed information about company products and services; Maintain accurate customer records and update information as needed; Collaborate with other teams within the company to ensure customer satisfaction and resolution of complex issues...Hiring Immediately >>
Remote working/work at home options are available for this role.
[Customer Support / Remote]
- Anywhere in U.S.
/ $23 per hour / Medical, dental & vision / 401k
- As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and timely feedback to customer inquiries; Work collaboratively with colleagues, focusing on building strong customer relationships; Stay up-to-date on company products, policies, and procedures to provide accurate and informed assistance to customers...Hiring Immediately >>
Remote working/work at home options are available for this role.