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Role Title: Creative Marketing Associate / Digital Brand Coordinator

Company: T HENRI

Please do not apply if you do not meet the required experience level or technical qualifications listed below:

Mandatory Experience Requirements

• Minimum 5+ years of professional experience in digital marketing and graphic design; this includes Adobe Illustrator InDesign Photoshop.
• Must demonstrate proven industry experience within luxury, fashion, or premium consumer brands preferred
• Applicants must provide a strong professional portfolio showcasing high-level creative execution
• Applicants must provide previous workplace references

Role Overview

T HENRI is seeking a highly creative, design-driven professional with exceptional speed and technical mastery in Adobe Illustrator, InDesign, and Photoshop.

The Creative Marketing Associate / Brand Coordinator is responsible for executing visual communication across all brand touch points while supporting marketing strategy, e-commerce operations, and wholesale partner engagement.

This role requires refined aesthetic judgment, meticulous attention to detail, and the ability to produce luxury-level creative assets efficiently within a fast-paced environment. The ideal candidate balances strong creative instincts with operational precision and strategic awareness.

Core Creative Responsibilities

• Develop high-level graphic design assets across digital, print, and experiential brand channels
• Produce marketing visuals, campaign layouts, and product presentation materials with speed and accuracy
• Maintain visual consistency and uphold luxury brand standards across all platforms
• Translate creative direction into polished, production-ready artwork
• Execute rapid revisions and multi-format design adaptations

Digital & Paid Media

• Create, resize, and optimize digital assets for Meta, Google, website, email, catalogs, and line sheets
• Reformat creative copy and visual assets based on campaign performance insights
• Organize and maintain structured Dropbox systems for internal and wholesale access
• Support paid media campaigns with aligned creative direction and cohesive landing page execution

Social Media Management

• Design and execute monthly content calendars for Instagram, Facebook, and Pinterest
• Create elevated post layouts, write refined copy, schedule content, and monitor engagement
• Maintain consistent luxury brand presentation across all social platforms
• Adapt creative direction to evolving trends while preserving premium positioning

E-Commerce & Wholesale Website Management

• Maintain and update retail and wholesale Shopify platforms
• Design and build new collection landing pages with strong visual storytelling
• Update product pages, optimize imagery, and ensure cohesive brand presentation
• Support SEO initiatives, navigation refinement, and digital merchandising execution

Email Marketing (Klaviyo)

• Design and deploy monthly campaigns for retail and wholesale audiences
• Build, refine, and optimize automated email flows
• Analyze performance metrics and adjust creative strategy accordingly

Marketing Strategy & Campaign Development

• Assist in developing annual marketing plans and rollout strategies
• Concept and support photoshoots, including layout, visual direction, and asset production
• Oversee campaign creative production and asset organization
• Coordinate with vendors and internal teams to ensure deliverables and timelines are met

Wholesale Marketing Support

• Design and distribute seasonal marketing assets to retail partners and distributors
• Create and update line sheets, catalogs, price lists, and order forms
• Maintain organized Dropbox libraries for authorized retailers
• Assist with in-store activations, POP design, and custom display concepts

Experiential Marketing & Trade Shows

• Support planning and creative execution of national and international trade shows
• Design and produce exhibition marketing materials
• Coordinate booth visuals, logistics, and appointment scheduling

Product Development Support

• Layout certificate artwork and technical sheets using T HENRI templates
• Design silk cloth artwork and packaging inserts
• Prepare production specification files with visuals and copy per SKU
• Support collaboration projects with aligned visual communication materials

Required Skills & Qualifications

• Expert-level proficiency in Adobe Illustrator, InDesign, and Photoshop with exceptional speed and precision
• Strong graphic design portfolio demonstrating luxury-level aesthetic execution
• Proficiency in Shopify, Klaviyo, Meta Ads Manager, Google Ads, and Dropbox
• Advanced organizational and multitasking capabilities
• Exceptional attention to detail and strong design sensibility
• Ability to balance creative direction with strategic marketing objectives

Work Schedule

• Full-time, Monday through Friday, 9:00 AM – 6:00 PM
• Occasional weekend work required for events, launches, and trade shows

Title: Virtual Assistant

Company: MNY Ventures

Location: Eastern Europe, Latin America, or Southeast Asia.

Structure: Hourly 1.5k - 3k per Month 

MNY Ventures operates a rapidly scaling ecommerce portfolio across DTC, Amazon, and TikTok Shop in the health and wellness category. As the business grows, we are hiring an Operations Virtual Assistant to help maintain the reporting and operational systems that support inventory, forecasting, and supply chain execution.

This role is focused on operational data accuracy and reporting, not customer service or general administrative work. The position is responsible for maintaining operational spreadsheets, pulling platform reports, updating inventory tracking systems, and ensuring internal dashboards remain accurate.

The ideal candidate is highly detail-oriented, comfortable working inside spreadsheets and ecommerce platforms, and able to follow structured workflows provided through Loom videos, SOP documentation, and step-by-step guides.

• Maintain and update internal operational spreadsheets and dashboards
• Pull daily and weekly reports from Amazon Seller Central, TikTok Shop, and other systems
• Update inventory tracking sheets used for forecasting and operational planning
• Ensure data is formatted correctly and stored for historical tracking
• Flag discrepancies or unusual data patterns in reporting

• Maintain inventory reporting across Amazon, TikTok Shop, and DTC channels
• Update inventory balance sheets and operational tracking systems
• Support forecasting worksheets used for supply chain planning
• Monitor inventory levels and flag potential stock risks
• Maintain COGS and inventory reconciliation worksheets

• Export operational data from seller platforms including:
• Amazon Seller Central
• TikTok Shop Seller Center
• Fulfillment or other reporting systems

• Download FBA inventory reports from Amazon Seller Central
• Organize and archive reports in Google Drive
• Hard-code inventory snapshots to maintain accurate historical records
• Import data into internal inventory planning worksheets

• Export goods inventory from TikTok FBT
• Download the last 30 days of seller performance data
• Maintain historical inventory tracking inside Google Sheets

• Pull inventory reports from Amazon, TikTok, and fulfillment partners
• Update weekly reporting templates
• Reconcile tracked inventory with actual platform inventory
• Maintain inventory and COGS accuracy across reporting sheets

• Fluent written and spoken English
• Must work U.S. East Coast business hours
• Strong proficiency with Excel or Google Sheets
• Comfortable working inside Amazon Seller Central
• Ability to follow structured workflows from Loom videos and SOPs
• Comfortable performing detailed operational tasks with high accuracy
• Reliable internet connection and professional remote work setup

• Experience working in ecommerce operations or inventory roles
• Familiarity with TikTok Shop Seller Center
• Experience maintaining inventory or forecasting spreadsheets
• Experience supporting Amazon or ecommerce reporting workflows

The best candidate for this role is someone who:

• Is extremely detail-oriented and process-driven
• Is comfortable executing structured operational tasks repeatedly with high accuracy
• Can work independently and maintain discipline in remote environments
• Quickly learns new workflows and systems
• Is comfortable identifying and flagging operational issues in data
• Prefers structured operational work over creative or ambiguous work
• We prefer candidates based in Eastern Europe, Latin America, or Southeast Asia.
• We are looking for grinders — people who are self-motivated, highly reliable, and genuinely love executing structured work at a high level.
• This is a role for someone who takes pride in operational excellence and is ready to put in the work to grow with a fast-moving team.

• Google Sheets / Excel
• Amazon Seller Central
• TikTok Shop Seller Center
• Google Drive
• Loom

Location: Northern Chicagoland Suburbs (mostly remote, onsite 2-4 times per month)
Duration: Full Time/Direct Hire + 10% Bonus Opportunity

Position Overview:
Our client, a growing leader in the CPG space, is seeking a hands-on Digital Design Manager to join their expanding creative team. This is an exciting opportunity for a digital-first creative leader who enjoys balancing big-picture concepting with day-to-day execution. In this role, you will directly manage a team of three designers while driving creative excellence across multiple consumer brands.

The ideal candidate is conceptual, detail-oriented, and passionate about producing engaging digital and social content.

Responsibilities:

• Lead, mentor, and guide a team of designers, providing creative direction, feedback, and professional development support
• Concept and execute digital-first creative across video, e-commerce, paid and organic social, display advertising, email, websites, static assets, and animated content
• Develop storyboards, motion concepts, and visual directions for video and animation
• Collaborate closely with marketing partners to create on-brand visual content that communicates product features and brand messaging
• Stay current on design trends, digital best practices, emerging tools, and AI capabilities
• Manage multiple projects at once while meeting deadlines and maintaining high creative standards
• Ensure brand consistency and adherence to brand guidelines across all deliverables
• Build and maintain strong relationships with internal stakeholders and creative partners

Requirements:

• 8+ years of experience in digital design or art direction, with strong digital and social content experience
• 2+ years of experience managing or leading direct reports
• Strong portfolio featuring digital and social work, including examples from the CPG space
• Advanced skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Familiarity with AI tools and the ability to prompt for concepting or visual exploration
• Strong communication, organization, and project management skills

Why This Role Stands Out:

• Opportunity to join a growing creative team within a fast-moving CPG company
• Balance of creative leadership and hands-on design
• Collaborative environment with room to innovate and experiment
• Flexible hybrid schedule with minimal onsite requirements
  
   

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Flexible work options (fully remote, hybrid, onsite)
Generous paid time off
Bonus incentives
401K company match
Competitive medical, dental, & vision insurance
Pet insurance
Annual fitness stipend
Unmatched employee discount on all products
Summer Hours
 

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
  

• Define and execute the multi-year product strategy for Membership, Customer Data, and Loyalty platforms.
• Develop and maintain a prioritized product roadmap aligned with enterprise growth, retention, and customer lifetime value (CLV) objectives.
• Identify opportunities to leverage customer data to drive personalization, engagement, and revenue growth.
  

• Lead development and optimization of customer data capabilities, including:
  • Identity resolution and profile unification
  • Data governance and compliance (GDPR, CCPA, etc.)
  • Segmentation and audience management
  • Real-time personalization enablement
• Partner with Engineering and Data teams to evolve CDP, CRM, and marketing technology stacks.
• Ensure scalable architecture to support omnichannel retail environments.
  

• Own digital product capabilities supporting loyalty enrollment, rewards management, tiering, promotions, and engagement campaigns.
• Optimize customer lifecycle journeys from acquisition through retention.
• Develop features that enhance member value proposition and drive repeat purchase behavior.
• Measure and improve loyalty program ROI, retention rate, and lifetime value.
  

• Lead agile product teams and collaborate closely with:
  • Engineering
  • Data Science & Analytics
  • Marketing & CRM
  • eCommerce
  • Store Operations
  • Finance & Legal
• Serve as the voice of the customer and translate business objectives into clear product requirements.
• Align stakeholders around KPIs and measurable outcomes.
  

• Define success metrics and KPIs (CLV, retention, engagement, incremental revenue, NPS).
• Use data and experimentation (A/B testing, cohort analysis) to drive product decisions.
• Build executive-level reporting and business cases for investment prioritization.
  

• 5+ years of product management experience, with 3+ years in digital product leadership.
• Deep expertise in customer data management, CDPs, CRM systems, and loyalty platforms.
• Experience in retail, specialty retail, consumer brands, or omnichannel environments.
• Proven track record of delivering data-driven personalization initiatives.
• Strong understanding of privacy regulations and data governance frameworks.
• Experience leading agile product teams and influencing cross-functional stakeholders.
• Demonstrated ability to manage complex platform integrations and enterprise-scale systems.
  

• Experience working in a multi-billion-dollar retail organization.
• Background in subscription or membership-based business models.
• Familiarity with leading CDP and CRM ecosystems (e.g., Salesforce, Adobe, Tealium, etc.).
• MBA or advanced degree in business, technology, or related field.
  

• Strategic thinker with strong commercial acumen
• Data-driven decision maker
• Influential communicator with executive presence
• Customer-obsessed mindset
• Bias for action and measurable impact
• Ability to operate in fast-paced, matrixed organizations
  

Job Title: Techno-Functional Consultant – Digital Communication Platforms (AEM)

Location: Northville, MI (Onsite)

Duration: Long Term Contract

Role Overview

We are seeking a Techno-Functional consultant to support and enhance enterprise digital communication platforms while bridging business communication teams and IT. The role focuses on platform operations, troubleshooting, and delivery support across tools such as Adobe Experience Manager (AEM), SharePoint, Workvivo, and enterprise distribution platforms.

This position requires a hands-on techno-functional professional who can work closely with communications teams, infrastructure teams, and vendors to ensure reliable platform performance and smooth delivery of internal communication initiatives.

Key Responsibilities

• Act as the primary techno-functional contact for communication platforms including AEM, SharePoint, Workvivo, and distribution systems

• Support content publishing, platform configuration, and troubleshooting within AEM and related digital platforms

• Assist with testing and execution of communication initiatives such as town halls, internal broadcasts, and email distributions

• Work with Infrastructure and IT teams to resolve technical issues impacting communication platforms

• Monitor and support distribution list reliability and message delivery issues

• Assist with platform integrations and vendor coordination where required

• Support the technical setup and onboarding of communication tools or applications

• Help document and maintain platform usage guidelines and operational playbooks

• Identify opportunities to leverage automation or AI-enabled tools to improve communication workflows

• Collaborate with business teams to translate communication requirements into technical actions

Required Skills

• 5–8+ years of experience in digital platforms, enterprise communication systems, or web content platforms

• Hands-on experience with Adobe Experience Manager (AEM)

• Experience working with SharePoint or enterprise intranet platforms

• Familiarity with internal communication tools such as Workvivo, intranet platforms, or collaboration tools

• Experience supporting enterprise email distribution systems or internal communication platforms

• Ability to troubleshoot platform issues and coordinate with infrastructure or vendor teams

• Strong collaboration skills to work across business and technical teams

Preferred Experience

• Exposure to Adobe Experience Cloud ecosystem

• Familiarity with enterprise communication or employee engagement platforms

• Experience supporting digital communication events or internal broadcasts

• Exposure to AI tools or automation used in digital communication workflows

Ideal Candidate

A hands-on techno-functional professional who enjoys working at the intersection of business communications and enterprise technology, ensuring that communication platforms operate reliably and support business needs effectively.

Who We Are:

17A is a new type of management consulting firm. We come from places like McKinsey, Palantir, JP Morgan Philanthropies, and venture-backed Healthcare startups. We share a common goal: improving the quality of government and social services. 17A believes that trust in government is something to be continuously built and earned, through strong service delivery.

We have a dynamic core team, and partner with Consultants, known internally as Project-Based Team Members, to bring the best combination of expertise to what we do. Our team has varied skills from a range of industries and experiences, including management consulting, technology and analytics, and public service. If you've spent the early part of your career in consulting or a fast-paced analytical environment and you're ready to apply those skills to something with direct civic impact, 17A is for you.

The Opportunity:

17A is supporting a large Bay Area county agency on a technology and digital services transformation effort. This is a fully embedded, on-site role — not parachuting in. You'll work inside the agency's digital innovation team, sitting alongside Deputy-level leadership to help the county deliver on its mission to make government more human, more responsive, and more digital. This position is a contract role with the potential to convert to full-time after a few months.

This agency has taken a distinctive approach to transformation: rather than buying expensive new systems and hoping for the best, it's doing the hard, human-centered work of dismantling bureaucracy, redesigning how services are delivered, and building a digital culture from the inside. A core initiative — which brings departments through rapid, structured sprints to identify and address service delivery friction — will be a major focus of this role.

This is a chief-of-staff style position for a sharp, early-career operator ready to take on real ownership. You'll help senior leaders turn strategy into action — managing complex initiatives across departments, facilitating working sessions, and communicating progress clearly to executive and operational audiences.

What You'll Do

• Serve in a chief-of-staff capacity to Deputy-level leaders within the innovation team, helping translate priorities into structured plans and concrete next steps
• Support coordination and execution of digital transformation sprints, including logistics, stakeholder engagement, documentation, and follow-through on recommendations
• Facilitate working sessions with department staff and senior leaders to map current-state processes, identify friction points, and co-design improvements
• Lead and coordinate cross-functional workstreams, tracking progress, surfacing blockers, and keeping stakeholders aligned across a large, multi-department organization
• Prepare executive-level communications including briefings, memos, presentations, and decision documents for senior agency leadership
• Conduct rapid research and analysis to support emerging decisions and evolving priorities
• Help build the internal documentation, playbooks, and operational systems the innovation team needs to scale its impact countywide
• Operate as a collaborative, low-ego team member who is genuinely embedded in the agency's culture and mission

Who You Are

You're 1–2 years into your career and you're looking for a role where you can do meaningful work and see the results directly. You might be a current or former:

• Business Analyst or Associate at a management consulting firm
• Fellow or analyst at a public sector-focused organization (e.g., a government innovation lab, a civic tech organization, or a public agency)
• Analyst in a fast-paced, mission-driven environment where you built strong project management and communication muscles

The Skillset:

You'll thrive in this role if you:

• Are energized by the mission — you genuinely care about improving how government works and the people it serves
• Are comfortable operating with ambiguity and building structure where there isn't any yet
• Have strong project management instincts and can keep multiple workstreams moving simultaneously
• Can communicate clearly and credibly with both frontline staff and senior leaders
• Understand that real transformation requires engineering culture, not just deploying technology
• Are ready to be embedded — not just advisory — and want to see the direct impact of your work
• Are based in or willing to relocate to the Bay Area

Bonus if you have:

• Familiarity with local or county government operations
• Experience with digital services, human-centered design, or service delivery improvement
• Prior exposure to process redesign, organizational change, or operational improvement
• Interest in civic technology and the future of public service delivery

Location:

This position is based out of San Francisco, California and you must reside within the area. If you are interested in remote-only opportunities, please consider joining our Network for future roles.

Compensation:

Due to the nature of our business and the clients that we partner with, compensation for this position (and all of our opportunities) depends on the skillset, tenure, and experience that you possess. This specific position has a range of 90,000- 110,000 annually. Depending on the type of work you do with us, you may be eligible to receive medical benefits and other perks.

Accommodation Statement:

Improving public service delivery requires a team with diverse backgrounds and perspectives. We are an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based race, color, creed, religion, national origin, sex, gender identity, sexual orientation, disability, age, marital status, familial status, pregnancy or pregnancy-related conditions, domestic violence victim status, prior arrest or conviction record, military status, predisposing genetic characteristics, membership or activity in a local human rights commission, or status with regard to public assistance.

We encourage and welcome applicants who identify with groups traditionally underrepresented in government to apply.

Please contact , if you would like to request reasonable accommodation during the application or interview process.

Not interested in this specific opportunity but want to make an impact with the work you do? Join our Network for future consulting opportunities within the public service sector!

IT Analytics Manager

Buckhead, GA (Hybrid)

Our client is looking for an IT Manager – Digital Analytics & Experience to lead the strategy, implementation, and optimization of enterprise digital analytics platforms while managing a small team. This role is ideal for someone who enjoys working at the intersection of technology, analytics, and customer experience and wants to drive data-driven decisions across product, marketing, and engineering teams.

What You’ll Do

• Lead and develop a team of analytics and technical professionals within the IT organization
• Own the implementation and governance of Google Analytics (GA4), Adobe Analytics, and Quantum Metric
• Design and manage tracking strategies and tagging frameworks using tools like Google Tag Manager or Adobe Launch
• Partner with Product, UX, Marketing, and Engineering teams to improve digital experiences and conversion performance
• Leverage session replay, behavioral analytics, and heatmapping to identify customer pain points and optimization opportunities
• Build and maintain executive dashboards and performance reporting (Tableau, Power BI, Adobe Workspace)
• Conduct deep-dive analysis including funnel analysis, segmentation, and attribution modeling
• Support A/B testing and digital experimentation initiatives to drive continuous optimization
• Manage vendor relationships and help translate IT strategy into actionable initiatives

What We’re Looking For

• 4–6+ years of experience in digital analytics, IT, or data-focused roles
• Hands-on experience with Google Analytics (GA4) and Adobe Analytics
• Experience with Quantum Metric, FullStory, Hotjar, or similar behavioral analytics platforms
• Strong experience with Tag Management Systems (Google Tag Manager, Adobe Launch, Tealium)
• Proficiency with SQL and advanced Excel
• Experience building dashboards in Tableau, Power BI, or Adobe Workspace
• Strong communication skills with the ability to translate data into clear business insights
• Experience leading or mentoring team members is a plus

Why This Role

• Opportunity to own enterprise digital analytics strategy
• Work cross-functionally with product, marketing, and engineering leaders
• Lead a team and make a direct impact on digital experience and performance

Company Description

HUM’s mission is to help you find your confidence and feel good in your skin and body. We make this promise to you by making your health and wellness our number one priority. For us, it’s about always bringing you unique, ultra-targeted products formulated with verified clean ingredients and clinically tested actives to help you reach your wellness goals. We commit to providing you support from a personal Registered Dietitian. At HUM the wellness of our planet matters, so all of our packaging is sustainable and made from upcycled materials such as prevented ocean plastic. Every wellness journey is unique and we are committed to yours–whatever that looks like. We’re clean, clinical and made for you.

HUM’s line of award-winning nutritional supplements makes it simple and easy to become the best version of yourself. Founded in 2012, HUM has been nominated by Forbes Magazine as one of its most innovative Consumer Brands. Its route to market encompasses renowned retailers, including Target and Amazon alongside its Direct to Consumer channel Description

As a Digital Designer at HUM, you’ll design compelling, conversion-focused creative across web, email, paid media, and social platforms. You’ll collaborate closely with the senior design lead, brand/marketing team, growth team, and social team to execute campaigns that are visually engaging, on-brand, and performance-driven.

This role is ideal for someone who is both creatively inspired and detail-oriented. Someone who thrives in a fast-paced environment and wants to grow within a dynamic health/wellness brand.

What You’ll Do

• Design digital assets for:
• Website (homepage banners, landing pages, PDP assets)
• Email campaigns and lifecycle marketing
• Paid social and display ads
• Organic social content
• Promotional and seasonal campaigns
• Maintain brand consistency across all digital touchpoints
• Translate marketing briefs into strong visual concepts
• Collaborate with senior design lead, copywriters, and marketing stakeholders to optimize creative for performance
• Support product launches and major campaign rollouts
• Prepare and deliver production-ready files across platforms
• Stay current on digital trends, design best practices, and performance insights

What You Bring

• 2–5 years of digital design experience (beauty, wellness, CPG, or DTC preferred)
• Strong portfolio showcasing digital-first creative work
• Proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Experience designing for email and performance marketing channels
• Motion/animation skills (After Effects or lightweight social animation)
• Strong typography, layout, and visual storytelling skills
• Ability to manage multiple projects and meet deadlines
• Collaborative mindset and openness to feedback

Bonus Points For:

• Familiarity with health/wellness industry trends

Digital Content Specialist II (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Content Specialist II on our Digital Marketing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Digital Content Specialist II, you will support UX copywriting and content
across AMA's digital platforms, with a primary focus on FREIDA, a platform that
helps medical students search for and evaluate residency programs. The role contributes
to the creation of specialty-specific informational content, user-facing copy,
and messaging that helps guide medical students, residents, and physicians
through critical career decisions. Working under established UX and content
standards, this role applies UX writing best practices to improve clarity,
engagement, and usability. The position works closely with product, UX, and
marketing teams to ensure content is consistent, effective, and aligned with
the overall member experience.

RESPONSIBILITIES:

Writing and Content Development

• Write comprehensive Q&A content for individual medical specialties within the FREIDA Specialty Guide
• Develop and maintain informational content across FREIDA resources, including the Residency Guide and student-facing guidance materials
• Develop copy for the Program Director Portal, including guidance, instructions, and resource content
• Create push notifications, alert banners, and promotional messaging to support engagement and highlight key deadlines and seasonal activities
• Collaborate with medical education stakeholders to ensure content accuracy and clinical appropriateness

FREIDA Content

• Create clear, concise, and user-centered copy for FREIDA and AMA digital properties that support the FREIDA experience, including AMAone and related join/renew and sign-in flows
• Write and optimize UX copy for onboarding sequences, navigation, error states, and transactional touchpoints
• Work on landing page and member-facing content that supports usability and conversion goals
• Collaborate with UX designers to integrate copy early in the design process and support effective content-design collaboration
• Conduct content audits and contribute recommendations to improve clarity and usability

User Insight and Industry Awareness

• Develop an understanding of medical student, resident, and physician behaviors to inform content strategy and UX copy decisions
• Apply user insight and evolving UX and healthcare education trends to support product, design, and marketing initiatives
• Refine content based on user feedback, observed behavior, and performance data

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in English, Communications, Journalism, Marketing, or a related field required
2. Ability to translate complex or regulated information into clear, user-centered language
3. Experience collaborating with product, design, and marketing teams through content contributions
4. Experience supporting content standards, including voice, tone, and style guidelines
5. Comfort presenting recommendations and incorporating stakeholder feedback
6. Hands-on experience with enterprise CMS platforms, preferably Drupal, and collaboration tools including JIRA, Confluence, Asana and Figma
7. Working knowledge of Google Analytics and Power BI to inform content improvements

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION