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Senior Business Analyst – Professional Services

(Enterprise Digital Enablement Program)

Location: New York City (Hybrid: in-person + remote days)

Type: Full-Time

We’re looking for a Senior Business Analyst to support large-scale digital transformation and SaaS implementation projects. You’ll work closely with business stakeholders, product teams, and technical squads to translate business goals into clear requirements, workflows, user stories, and solution designs.

This role is perfect for someone who thrives in fast-paced environments, loves bringing clarity to complexity, and has strong experience across enterprise programs.

•            Lead discovery sessions with business owners, SMEs, and end-users to gather requirements.

•            Analyze business processes, pain points, and operational workflows to identify improvements.

•            Translate business needs into detailed functional specifications, user stories, and acceptance criteria.

•            Map current-state and future-state processes and create the documentation that supports them.

•            Ensure traceability between business requirements, functional specifications, and delivery tasks.

•            Work with product managers, architects, and developers to shape feasible, scalable solutions.

•            Clarify requirements during design and build; remove ambiguity and ensure alignment.

•            Participate in sprint planning, backlog prioritization, and refinement ceremonies.

•            Review functional deliverables, test scenarios, and validate that solutions meet requirements.

•            Support UAT planning, test execution, defect validation, and readiness sign-off.

•            Serve as a bridge between business teams and technical teams, ensuring smooth communication.

•            Build strong relationships with leaders, champions, and operational teams.

•            Facilitate workshops, demos, and review sessions with cross-functional stakeholders.

•            Prepare clear documentation, diagrams, and presentations tailored for executive or operational audiences.

•            Analyze data to validate assumptions, identify gaps, and refine business requirements.

•            Define KPIs and success metrics that align with business goals.

•            Support reporting and dashboards by specifying data needs and validation rules.

•            Contribute to roadmap planning and dependency assessment.

•            Help ensure timelines, scope, and quality standards are respected.

•            Flag risks, issues, and design decisions early and clearly.

•            Maintain and structure the functional backlog, including prioritization and documentation.

•            Work under the direction of the PM/Proxy Product Owner to align delivery priorities, sprint scope, and backlog sequencing with project timelines and client commitments.

•            Partner with the PM/Proxy PO during solution design reviews to validate feasibility, assess impact, and flag risks or dependencies early in the process.

•            Support the PM/Proxy PO in specification review and validation cycles, ensuring JIRA user stories comply with specification templates and are delivery-ready.

•            Coordinate with the PM/Proxy PO on client-facing specification validation sessions, ensuring alignment between technical architecture, KPI logic, and final UI/UX.

•            Provide the PM/Proxy PO with clear, timely inputs on sprint readiness, effort estimation, and delivery risks to enable informed planning decisions.

•            Collaborate with the PM/Proxy PO and delivery leads on go-live readiness, production release validation, and post-deployment support coordination.

•            Execute functional configurations within the platform based on validated specifications and user stories.

•            Configure workflows, business rules, KPI logic, gamification parameters, and user-facing experiences aligned with the solution design.

•            Collaborate with Data Integrators and TAMs during the technical and functional implementation phase to ensure delivery quality and completeness.

•            Own the end-to-end functional setup of delivery packages, ensuring configurations match approved specifications before moving to QA.

•            Lead internal QA/UAT cycles by cross-validating delivery outputs against functional specifications and acceptance criteria.

•            Perform peer-review QA on user stories delivered by other Business Analysts to ensure compliance, consistency, and production readiness.

•            Define and execute test scenarios, validate defect resolution, and document QA outcomes for internal and client sign-off.

•            Support client UAT execution by coordinating test plans, facilitating validation sessions, and ensuring delivery compliance with client expectations.

•            Ensure production-readiness of delivery packages before go-live, partnering with the PM/Proxy PO and delivery leads on release validation.

•            5–8+ years of experience as a Business Analyst in consulting, SaaS, digital transformation, or enterprise programs.

•            Strong experience gathering and documenting business requirements.

•            Demonstrated ability to analyze complex processes and translate them into clear specifications.

•            Experience working in Agile or hybrid delivery environments.

•            Comfortable facilitating workshops and presenting to diverse stakeholders.

•            Excellent clarity in writing requirements, diagrams, and functional documentation.

•            Strong analytical mindset with the ability to make data-driven recommendations.

•            Experience with CRM (Salesforce, Dynamics, or ServiceNow) or SaaS platforms.

•            Experience in large transformation programs with multiple business units.

•            Familiarity with KPIs, reporting, dashboards, or data workflows.

•            Exposure to change management, enablement, or user adoption initiatives.

•            Hands-on experience with functional configuration of SaaS platforms, including workflow setup, business rules, and UI/UX parameterization.

•            Experience owning QA/UAT processes, including test planning, defect tracking, and production readiness validation in enterprise delivery environments.

•            Requirements are crystal clear and enable smooth delivery.

•            Stakeholders feel aligned, supported, and understood.

•            Technical teams receive high-quality inputs and guidance.

•            Solutions meet business expectations without unnecessary rework.

•            Documentation, backlog, and processes are structured, consistent, and reliable.

•            Functional configurations are accurate, thoroughly tested, and production-ready with minimal rework cycles.

•          QA processes are rigorous, and delivery passes internal and client validation with high confidence.

Inizio Engage has a long-standing partnership with a leading Biotechnology company across Commercial, Patient Solutions and Medical Affairs businesses. 

To deliver virtual or telephonic educational support to identified patients, caregivers, Healthcare Professionals and their staff within primary care or specialist facilities in the field of a designated disease state in order to meet all relevant standards as set by the company and Clinical Manager. 

This is your opportunity to join Inizio Engage and represent a top biotechnology company! 

What’s in it for you? 

• Competitive compensation 
• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions  
• Employee discounts & exclusive promotions 
• Recognition programs, contests, and company-wide awards 
• Exceptional, collaborative culture 
• Best Places to Work in BioPharma (2022, 2023, & 2024) 
• Certified Great Place to Work (2022, 2023, 2025) 

What will you be doing? 

• To provide in-bound or outbound non-promotional disease state related educational support to identified customers as directed by the client company 
• Provide therapy and or medical device product education including but not limited to supplemental injection/infusion/inhalation training support or technique 
• To present virtual educational programs to Healthcare Professionals/Patients/Caregivers or other identified customers in accordance with client procedures 
• Conducting outbound medication adherence support to patients and or caregivers 
• Enrolling patients/caregiver into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease 
• Collecting demographic data and disposition for product, sample, reimbursement services and literature fulfillment 
• To maintain excellent quality and superior customer service while adhering to program talking points or scripts and leverage live video conferencing software on the web/client specific websites as applicable 
• To only use approved materials provided by Inizio or by the client, without changing, copying or distributing the materials 
• To attend and complete all training courses and related competency assessments that Inizio requires, to an appropriate standard and within a specified timeframe 
• Develop and strengthen relationships with key customers 
• To facilitate the development and provision of services across multiple healthcare sectors, as determined by the Client or Inizio 
• To constantly consider new and innovative approaches that potentially develop new partnership opportunities 
• Complete all required administrative responsibilities in a timely manner. Some of these could include but are not limited to; daily computer updates, weekly summary of activity reports, emails and time reporting 
• Attend local and national meetings and/or conferences, as required, to keep abreast of plans, activities and developments and to exchange knowledge and experience within the Patient Solutions team 
• Maintain all company equipment and materials in accordance with company instructions 
• Comply with all Inizio Policies and Procedures, along with all Client Policies and Procedures as required. 
• Perform other duties as requested. 

What do you need for this position? 

• Current US healthcare professional license: RN 
• Fluent in Spanish including medical terminology 
• Associates Degree/Bachelors/BSN or equivalent work related experience 
• Preferred minimum of 3 years’ experience working in a specific disease state or related field 
• Demonstrate effective and professional communication 
• Ability to join frequent meetings and calls without disruption or disconnecting 
• Excellent interpersonal skills with pleasant telephone manner and articulate phone voice 
• Competency with Call Center Telephone Technology 
• Demonstrable organizational skills 
• A self-starter with high personal motivation 
• Ability to manage multiple tasks 
• Evidence of continual professional development and a desire to update professional knowledge base regularly 

About Inizio Engage 

 
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.  

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. 

To learn more about Inizio Engage, visit us at:    

Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. 

Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered. 

The Global Performance Marketing Manager will support the definition and evolution of the company’s global performance marketing vision, ensuring lower-funnel marketing activity drives measurable business impact while reinforcing brand elevation.

Positioned within the Global Omni Digital Client team, this role acts as a strategic connector across global and regional teams, bringing consistency, insight, and performance rigor to paid search, paid social, and conversion-driven channels worldwide.

The role operates as a global center of expertise — translating regional performance into a cohesive global perspective, enabling informed investment decisions, and ensuring performance marketing contributes to a seamless client journey across markets.

Global Performance Marketing Stewardship

Develop and manage the global performance marketing strategy for lower-funnel channels; partner with Global Media to define a cohesive transversal framework — including global guidelines, testing frameworks, and measurement plans — enabling regional execution aligned with global business objectives.

Define and monitor global performance KPIs and benchmarks

Consolidate regional results into clear global performance narratives

Drive continuous optimization through insight-led recommendations

Cross-Functional Partnership & Collaboration

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• Partner with Global Media, Brand Marketing, and Growth teams to align upper- and lower-funnel strategies.
  
• Act as a strategic partner to regional marketing teams, enabling performance excellence across markets.
  
• Build and nurture strong partnerships with key technology platforms (e.g., Google, Meta and other relevant partners) to stay ahead of innovation, unlock new capabilities, ensure early access to beta programs & advanced measurement solutions.
  
• Partner closely with the SEO/GEO lead to drive a holistic search strategy, identifying integrated opportunities across channels to maximize visibility, efficiency, and commercial impact in line with global objectives.
  

Insights, Reporting & Measurement

Lead global performance reporting and analysis

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• Translate data into strategic recommendations for senior stakeholders
  
• Identify trends, opportunities, and efficiency gains across regions
  

Performance Marketing Expertise

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• Serve as a global reference point for performance marketing best practices
  
• Promote a test-and-learn culture aligned with brand standards
  
• Stay ahead of industry evolution, platform innovation, and consumer behavior shifts
  

Experience

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• 7+ years of experience in performance marketing
  
• Strong expertise in paid search and paid social
  
• Experience working across global or multi-market organizations. Luxury, premium, or brand-led environment experience strongly valued
  
• Agency background preferred
  

Skills

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• Strong analytical and strategic thinking capabilities
  
• Excellent communication and stakeholder influence skills
  
• Ability to operate effectively across global and regional teams
  
• Expertise in performance marketing platforms and analytics tools
  
• Ability to balance commercial performance with brand integrity
  

The hiring range for this position ranges from $122,485 – $172,920. The rate of pay offered will be dependent upon candidates' relevant skills and experience.

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations. As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.

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  Bachelor's degree or higher

  
  
  
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  Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

  
  
  
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  Highly organized with exceptional attention to detail and strong follow-through

  
  
  
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  Proven ability to manage multiple projects with competing deadlines

  
  
  
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  Team-oriented with a positive attitude and strong work ethic

  
  
  
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  Excellent written and verbal communication skills

  
  
  
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  Ability to work effectively in a fast-paced environment and adapt to changing demands

  
  
  
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  Strong analytical skills with the ability to self-direct and form recommendations

  
  
  
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  Ability to effectively interact and build relationships with stakeholders

  
  
  
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  Demonstrated integrity, sound judgment, and high ethical standards

  
  
  

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  Willingness to learn and adopt new tools and technologies

  
  
  
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  Ability to manage competing workloads with minimal supervision

  
  
  
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  Adaptability to a changing product landscape

  
  
  
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  Self-motivated with the ability to work independently

  
  
  

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• Provide operational support and troubleshooting to internal customers in deposit system applications including maintaining accurate product, service, and account data on core processing systems.
  
• Process and provide operational support for daily electronic transactions and products including Retail Online Banking and any ancillary services.
  
• Provide necessary reporting to bank management.
  
• Review daily reports to identify and correct possible errors or omission issues.
  
• Identify and suggest process improvements for daily tasks and department functions.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.
  
• Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification. A commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

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• Minimum of 1-2 years of digital banking experience.
  
• Minimum of 1-2 years of administrative experience.
  
• PC, phone system, general office equipment
  
• Ability to maintain strict confidentiality
  
• Ability to maintain regular and reliable attendance.
  

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• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

At Saint Mary’s Hospital, our Medical Surgical/Ortho-Neuro-Ortho Unit is a 27-bed unit specializing in the care of adult patients with stroke, orthopedic, and neuro-spine conditions. In addition to these specialties, nurses on this unit care for patients with a wide range of medical and surgical needs, delivering high-quality, compassionate care in a collaborative and supportive environment.

This unit also utilizes a Virtual Nurse, the Together Team Model, as part of our care team. The Virtual RN brings a minimum of 7 years of experience and provides essential support to bedside staff, including assistance with admissions, discharges, patient education, purposeful rounding, and enhancing team communication.

What You Will Do:

• Deliver compassionate, evidence-based nursing care to adult patients with diverse medical and surgical needs.

• Collaborate with interdisciplinary teams to develop and implement individualized care plans.

• Monitor patient progress, administer medications, and perform treatments in accordance with hospital protocols.

• Educate patients and families on post-operative care, rehabilitation, and recovery processes.

• Maintain accurate documentation and ensure compliance with safety and quality standards.

Required:

• Graduation from an accredited nursing school

• Valid RN License in Connecticut

Preferred:

• Bachelor's degree in Nursing

• The ideal candidate will have one or more years of medical-surgical or neuro/ortho in an acute inpatient setting.

• BLS/CPR certification (American Heart Association or American Red Cross)

Position Highlights:

• Full Time: 36 hrs/week-Day Shift

• Rotating Every 3rd Weekend and every other Holiday

Ministry/Facility Information:

Saint Mary’s Hospital, operating since 1909, is a Catholic, not-for-profit, community teaching hospital dedicated to serving patients in Waterbury, CT, and the surrounding communities. What sets us apart is evident from the moment you walk through our doors: the genuine warmth and attentiveness of our physicians and nurses, the pristine condition of our facilities, and the way we strive to make patients and their families feel cared for, akin to being a cherished member of our own family.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

At Saint Mary’s Hospital, our Registered Nurses in the Med/Surg Ortho & Neuro unit deliver high-quality, compassionate care to a diverse patient population, including individuals recovering from surgery and those managing orthopedic injuries or neurological conditions.

What Makes This Role Unique

This unit utilizes an innovative Together Team Model, which includes a Virtual Nurse as part of the care team. The Virtual RN brings a minimum of seven years of experience and provides essential support to bedside staff, assisting with:

• Admissions and discharges

• Patient education

• Purposeful rounding

• Enhancing team communication

This collaborative approach ensures seamless, high-quality care for every patient while supporting staff efficiency and satisfaction.

What You Will Do

• Provide compassionate, evidence-based nursing care to adult patients with a variety of medical and surgical needs.

• Collaborate with an interdisciplinary team to develop and implement individualized care plans.

• Monitor patient progress, administer medications, and perform treatments in accordance with hospital protocols.

• Educate patients and families on post-operative care, rehabilitation, and recovery processes.

• Maintain accurate documentation and ensure compliance with safety and quality standards.

Required:

• Graduation from an accredited nursing school

• Valid RN License in Connecticut

Preferred:

• Bachelor's degree in Nursing

• One or more years of experience in medical-surgical or ortho/neuro care within an acute inpatient setting

• BLS/CPR certification (American Heart Association or American Red Cross)

Position Highlights:

• Schedule: Part Time 24 hours/week – Night Shift

• Rotation: Every 3rd weekend and every other holiday

Ministry/Facility Information:

Saint Mary’s Hospital, operating since 1909, is a Catholic, not-for-profit, community teaching hospital dedicated to serving patients in Waterbury, CT, and the surrounding communities. What sets us apart is evident from the moment you walk through our doors: the genuine warmth and attentiveness of our physicians and nurses, the pristine condition of our facilities, and the way we strive to make patients and their families feel cared for, akin to being a cherished member of our own family.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

At Saint Mary’s Hospital, our Registered Nurses in the Med/Surg Ortho & Neuro unit deliver high-quality, compassionate care to a diverse patient population, including individuals recovering from surgery and those managing orthopedic injuries or neurological conditions.

What Makes This Role Unique

This unit utilizes an innovative Together Team Model, which includes a Virtual Nurse as part of the care team. The Virtual RN brings a minimum of seven years of experience and provides essential support to bedside staff, assisting with:

• Admissions and discharges

• Patient education

• Purposeful rounding

• Enhancing team communication

This collaborative approach ensures seamless, high-quality care for every patient while supporting staff efficiency and satisfaction.

What You Will Do

• Provide compassionate, evidence-based nursing care to adult patients with a variety of medical and surgical needs.

• Collaborate with an interdisciplinary team to develop and implement individualized care plans.

• Monitor patient progress, administer medications, and perform treatments in accordance with hospital protocols.

• Educate patients and families on post-operative care, rehabilitation, and recovery processes.

• Maintain accurate documentation and ensure compliance with safety and quality standards.

Required:

• Graduation from an accredited nursing school

• Valid RN License in Connecticut

Preferred:

• Bachelor's degree in Nursing

• One or more years of experience in medical-surgical or ortho/neuro care within an acute inpatient setting

• BLS/CPR certification (American Heart Association or American Red Cross)

Position Highlights:

• Schedule: Part Time 24 hours/week – Day Shift

• Rotation: Every 3rd weekend and every other holiday

Ministry/Facility Information:

Saint Mary’s Hospital, operating since 1909, is a Catholic, not-for-profit, community teaching hospital dedicated to serving patients in Waterbury, CT, and the surrounding communities. What sets us apart is evident from the moment you walk through our doors: the genuine warmth and attentiveness of our physicians and nurses, the pristine condition of our facilities, and the way we strive to make patients and their families feel cared for, akin to being a cherished member of our own family.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Digital Product Manager – Personalization Intelligence

BJ’s Wholesale Club is seeking a Product Manager – Personalization Intelligence to lead the next evolution of our data-driven personalization strategy. This is a high-impact transformation role responsible for scaling intelligent, model-driven personalization across all member touchpoints — including site, app, email, push, SMS, and emerging channels.

You will define and drive the roadmap that powers how millions of members experience BJ’s — delivering measurable incremental revenue, stronger loyalty, and deeper engagement through advanced personalization capabilities.

This role sits at the intersection of product, data science, engineering, marketing, and digital — translating business strategy into scalable machine learning–powered solutions.

What You’ll Own

Personalization Strategy & Roadmap

• Define and execute the product roadmap for Personalization Intelligence across all customer touchpoints.
• Drive clarity in business goals, measurable outcomes, and prioritization tied to incremental revenue and engagement.
• Lead the transformation from campaign-based targeting to intelligent, model-driven personalization at scale.

ML-Powered Personalization Capabilities

• Partner closely with Data Science to design, build, and scale: Recommendation systems, Propensity and propensity-to-buy models, Predictive engagement and churn models
• Own the end-to-end ML model lifecycle from ideation and business case through training, testing, deployment, and ongoing optimization
• Translate model outputs into actionable, testable personalization strategies.

Experimentation & Measurement

• Define clear hypotheses and testing frameworks to measure incremental lift.
• Collaborate with analytics to establish robust tracking, experimentation design, and performance reporting.
• Monitor and interpret key ML performance metrics and business KPIs.
• Own and deliver the product roadmap for Personalization Intelligence, driving clarity in goal definition, accountability for business outcomes, and focused execution.

Qualifications:

• 4+ years of Product Management experience
• Demonstrated experience delivering personalization, recommendation systems, Propensity/propensity-to-buy models, and other predictive models
• Retail or e-commerce experience strongly preferred
• Strong communication skills and experience working with Stakeholders (data science, engineering, business)
• Strong product discovery, prioritization, and stakeholder management skills