Mindlance Senior Jobs in Usa

Avantor is looking for a dedicated Senior Manager of Operations to optimize our Performance Materials organization.

The Senior Manager oversees all daily operations of the plant from production and manufacturing to ensuring policies and procedures are followed. They develop processes that will maximize stewardship, safety, quality and productivity, monitor operations and trigger corrective actions and are responsible for production output, product quality and on-time shipping.

They will also have the opportunity to manage a large team within a complex discipline or department, comprised of intermediate/experienced professionals.

This Paris, KY role is full-time, on-site. Candidates throughout the USA will be considered.

Work Schedule: Mon-Fri, 8am-5pm with additional hours as needed.

What we're looking for:

• Education:Bachelor's Degree required.
• Experience:

• 5+ years of related experience to include working with manufacturing-based processes and principles.

• Senior management of people and operations experience.

• Experience working in a chemical, pharma or medical device related industry.

• Strong Process Safety Management (PSM) and Management of change (MOC)experience required.

• cGMP, Quality/ safety experience.

• Additional Qualifications:

• Ability to travel up to 10% as needed.

• Must have corporate level communication skills.

• Training/ experience in continuous improvement methods including 6 sigma or lean manufacturing.

• Experience developing operational processes to increase efficiency/ productivity.

• Team collaboration and building skills with the ability to also work cross-functionally with other teams.

• Experience overseeing production output/ quality and on-time shipping a plus.

How you will thrive and create an impact:

Serving customers worldwide, The Avantor Performance Materials organization manufactures and markets chemical products such as acids, advanced silicones, biological buffers, denaturants, and electronic chemicals, as well as diagnostics solutions.

This SME role offers significant opportunities for professional growth and leadership development.

Reporting to the site Senior Director, the Senior Manager of Operations will:

• Oversee all daily operations of the plant from production and manufacturing while ensuring policies and procedures are followed.

• Maintain/ implement policies, processes and procedures to meet the requirements of regulatory and compliance standards, safety standards, GMP policies, product requirements, customer requirements, and business requirements.

• Manage a multi-department team comprised of individual contributors to management.

• Determine responsibilities of team.

• Lead the team to accomplish business objectives, daily schedule completion, training, and professional development plans; inclusive of associate hiring, training, advising, developing, and performance management.

• Lead/ participate on project teams to identify and evaluate process improvements (safety, quality, efficiency, capacity, capability, automation, etc.).

• Utilize lean manufacturing, and other process improvement methods to establish world class manufacturing and inventory management.

• Establish, develop and manage processes/ systems to allow for effective and efficient production operations that meet or exceed operational requirements for quality, procedural adherence, schedule adherence, work completion, lead times, budget/work standards, and optimal workflow.

• Prepare/ assist in preparing departmental budgets.

• Build business cases, cost models and financial justifications for process improvements and projects as appropriate.

• Performs other duties as assigned.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Business Area:

Seniority Level:

Job Description:

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.

The Data Platform Pillar is the bedrock of Cloudera's technology, where we design and build the core components that let our customers store, manage, and process data with unmatched scalability, security, and performance.

Cloudera is looking for a strong engineering leader with a distributed systems background to lead a team within the Storage Engineering group, focused on building Apache Ozone and Apache HDFS. The Storage team is responsible for primary storage and storage access layers, which are core to the Cloudera Data Platform.

Apache Ozone is an open source, massively scalable, distributed object store with a distributed file system interface. Ozone is designed to scale to tens of billions of files and blocks, and overcome the limitations of Hadoop Distributed File System (HDFS), namely, millions of small files and managing a huge number of data nodes.

Ozone is one of the fastest-growing products inside CDP in terms of customer adoption and expansion revenue. This is an opportunity to lead a team that created and wrote most of the Ozone code and make a huge impact on the big data storage industry.

**This is an onsite role for our HQ in Santa Clara, CA**

As a Sr. Manager, Engineering you will:

• Manage and lead a team of talented engineers and senior individual contributors based in North America.

• Develop and execute on a technical roadmap and strategy for your team, aligning with the department's vision and the company's business goals.

• Lead and mentor a team of software engineers, including senior and principal-level contributors, fostering a culture of technical excellence and innovation.

• Partner with Engineering leaders, product managers, and partner teams to understand requirements, develop solid designs and implementations, and facilitate integration and adoption.

• Drive and enforce best practices for the software development lifecycle, including coding standards, testing, deployment, system scalability, reliability, and security, tracking key performance indicators for engineering quality and efficiency.

• Communicate team progress, successes, challenges, and strategic plans clearly and transparently to engineering leadership and other business stakeholders.

• Oversee team resources, staffing, mentoring, and enhancing a best-of-class engineering team.

• Work closely with customers in various geographies and partner teams (like PS and support) to ensure successful adoption of Ozone and provide technical guidance for enterprise customers running 100s of petabytes-scale big data analytics and ML/AI pipelines.

• Guide the team in contributing to the Apache open-source community.

We are excited if you have (Required Qualifications):

• Experience: 8+ years of experience in software engineering, with 2+ years in an engineering management role.

• Domain Expertise: Demonstrable experience with the design, implementation, and operation of large-scale distributed systems, particularly in storage, file systems, databases, or cloud infrastructure.

• Technical Depth: Strong understanding of fundamental storage concepts (e.g., consistency, replication, erasure coding, caching).

• Management Skills: Proven track record of leading and managing high-performing engineering teams, demonstrating excellent communication and organizational skills.

• Communication: Excellent written and verbal communication skills. If you can point to publicly available papers, technical articles or blog posts that is a huge plus.

• Education: Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related technical field.

You may also have:

• Prior experience contributing to or leading large-scale open-source projects.

• Familiarity with the Apache Hadoop big data ecosystem (HDFS, YARN, Hive, Impala, Spark) or related distributed data frameworks.

• Experience with specific commercial or open-source distributed storage technologies (e.g., Ceph, Gluster, ZFS, S3-compatible systems).

• Experience managing remote or hybrid engineers.

Why this role matters:

You will tackle complex distributed systems challenges, crafting the foundational software for the control and data planes that powers CDP and keeps it running at massive scale. Working at the forefront of hybrid and multi-cloud technology, you will empower data scientists, engineers, and analysts with the tools and infrastructure they need for advanced analytics and modeling.

Collaboration is key, you will work alongside brilliant minds across product, data science, and engineering to drive innovation, standardize best practices, and shape the future of enterprise AI and data platforms. This is your chance to build the future of data and see your work make a global impact.

This role is not eligible for immigrationsponsorship.

The expected base salary range for this role in

• California is $203,000 - $254,000

The salary will vary depending on your job-related skills, experience and location

What you can expect from us:

• Generous PTO Policy

• Support work life balance with Unplugged Days

• Flexible WFH Policy

• Mental & Physical Wellness programs

• Phone and Internet Reimbursement program

• Access to Continued Career Development

• Comprehensive Benefits and Competitive Packages

• Paid Volunteer Time

• Employee Resource Groups

EEO/VEVRAA

#LI-SZ1

#LI-REMOTE

Senior Manager, Journey Optimization

Mason, OH, United States

Full time Schedule

$76,200 - $127,000 Annually*

* based on job, location, and schedule

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager, Journey Optimization Analytics delivers analytical insights into emerging customer experience trends, process improvements, and contact center optimization opportunities. The role leads operational analytics, customer experience analytics, and exploratory optimization initiatives to drive measurable impact. The Senior Manager supports enterprise-wide strategic initiatives and collaborates cross-functionally to achieve business objectives.

The Senior Manager, Journey Optimization Analytics brings advanced analytics expertise, ideally within a retail or financial services contact center environment. The role demonstrates a proven track record of developing and implementing strategies that drive financial value, improve customer experience, or both.

What You Will Do

• Apply advanced analytical techniques—including exploratory, diagnostic, and predictive methods—to identify the key drivers of customer behavior and operational performance.
• Translate complex data into clear, compelling insight narratives that influence decision-making across the organization.
• Lead multiple concurrent analytical workstreams, delivering high-impact insights on time in a fast-paced environment.
• Build and maintain strong relationships with internal stakeholders, external partners, and vendors to support the execution of MCCS strategies and initiatives.
• Leverage technology and analytics tools to streamline processes, improve operational efficiency, and enhance the quality and speed of insight delivery.
• Identify and champion improvements to analytical processes, tools, and data infrastructure to increase team effectiveness and business impact.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Advanced Analytics & Modeling: Demonstrated expertise in exploratory, diagnostic, and predictive analytics to identify drivers of customer behavior and operational performance, with the ability to translate complex analyses into measurable business impact.

End-to-End Data Management: Strong capability to source, prepare, and transform raw data; design efficient data schemas; and develop robust analytical workflows that move seamlessly from data extraction to executive-ready insights.

Strategic Thinking & Business Acumen: Proven ability to align analytical insights to enterprise strategy, identify financial and customer experience opportunities, and develop data-driven recommendations that advance organizational objectives.

Customer Experience & Contact Center Optimization: Deep understanding of customer behavior and contact center operations, with the ability to uncover trends, improve processes, and drive optimization initiatives that enhance service delivery and financial outcomes.

Insight Communication & Executive Storytelling: Exceptional ability to translate complex data into clear, concise, and compelling narratives that influence stakeholders and senior leaders across the organization.

Cross-Functional Collaboration & Influence: Demonstrated success partnering with cross-functional teams, external partners, and vendors; building strong relationships; and influencing decision-making without direct authority.

Workflow Prioritization & Delivery Management: Strong ability to manage multiple concurrent analytical workstreams, prioritize effectively in a fast-paced environment, and deliver high-quality insights with speed, accuracy, and urgency.

Technical Proficiency: Advanced SQL skills required, with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-plus years of relevant experience required.
• Advanced SQL skills with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Senior Payroll Manager

Chicago, IL (Hybrid – 2 days office / 3 days WFH)

$170,000+ Base + 15% Bonus

We are supporting a large, global organisation on the appointment of a Senior Payroll Manager to lead payroll operations across the Americas region.

This role sits within the global shared services structure and reports directly to the Global Payroll Director. The successful candidate will take responsibility for payroll delivery across North and Latin America, while leading a distributed payroll team.

The organisation employs 10,000+ people globally and operates across multiple international jurisdictions, making this an excellent opportunity for an experienced payroll leader who is comfortable managing complex, multi-country payroll operations.

Senior Payroll Manager – Key Responsibilities

• Lead payroll operations across US, Canada and LATAM
• Manage and develop a distributed payroll team including professionals based in Costa Rica and the United States
• Ensure payroll accuracy, compliance and timely delivery across multiple countries and pay cycles
• Partner closely with HR, Finance, Tax and external vendors to support payroll delivery
• Monitor payroll metrics and performance across the team and drive continuous improvement
• Support payroll projects, process improvements and operational enhancements
• Act as a senior escalation point for payroll issues and complex queries
• Maintain strong governance and compliance across all payroll activities

Senior Payroll Manager – Candidate Profile

• 10+ years’ payroll experience within complex, multi-country environments
• Strong experience managing US payroll alongside Canada and LATAM operations
• Proven leadership experience managing teams of 6+ payroll professionals, ideally across multiple locations
• Comfortable operating within a global payroll structure and working with international stakeholders
• Strong communication skills and the ability to lead teams remotely
• Process-driven, organised and comfortable working with payroll metrics and reporting
• Experience working within large, global organisations preferred

This is a high-impact leadership role within a global payroll function and offers the opportunity to shape payroll operations across a large and diverse region.

JGA are dedicated to delivering the best possible candidate experience. Due to the high volume of applications, we regret that we are not always able to respond to every individual applicant. If your application is shortlisted, a member of our team will be in touch. Thank you for your understanding.

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Senior Manager, Retail Operations

Culver City, CA

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Job Overview

The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.

This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.

What You Will Achieve

Strategic Leadership & Team Development

• Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
• Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
• Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.

Operational Excellence & Store Standards

• Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
• Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
• Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
• Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.

Policy, Compliance & Efficiency

• Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
• Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
• Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.

Cross-Functional & Global Alignment

• Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
• Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
• Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.

New Store Openings & ROBO Operations

• Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
• Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.

Reporting, Data & Insights

• Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
• Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
• Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.

Executive Leadership Communication

• Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
• Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.

What You Will Need

Education & Experience

• Bachelor’s degree in Business, Operations Management, Retail Management, or related field.
• 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
• Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.

Operational Expertise

• Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
• Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.

Analytical & Technical Skills

• Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
• Strong ability to turn raw data into actionable insights and strategic recommendations.

Leadership & Communication

• Exceptional ability to lead, coach, and inspire teams at multiple levels.
• Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
• Highly collaborative and skilled at cross-functional influence.

Customer & Brand Focus

• Commitment to delivering exceptional customer experiences and protecting POP MART’s brand integrity.
• Balance efficiency, compliance, and customer satisfaction in all decision-making.

What We Offer

• Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
• Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
• Career development: Opportunities to take on larger responsibilities as POP MART’s North America business scales rapidly.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Purpose: The Senior Director of Labor Relations supports the VP of Labor Relations by developing and implementing labor strategies, managing labor relations processes, ensuring compliance with labor laws, and effectively managing union relationships.

Essential Functions:

• Collaborates with senior leadership to develop and implement labor strategies and programs that address workplace disputes and promote a supportive work environment
• Develops and applies policies and procedures, supporting the implementation of best practices for various labor relations issues
• Administers the company’s labor strategy at both company and local levels and ensures systems and processes are in place for compliance; provides guidance on dispute resolution, including negotiations, grievances, and arbitration
• Develops and executes bargaining strategies that align with business objectives, working closely with senior Operations leadership and People & Culture
• Leads Collective Bargaining Agreement (CBA) negotiations, as well as the details of each CBA for effective budgeting and planning for assigned region
• Builds and maintains relationships with national and local union organizations; sets parameters for local union interactions
• Coordinates with Finance for CBA-related budgeting and economic considerations
• Partners with Training & Development to create effective management strategies through training and resource development
• Stays informed about current employment trends and regulations to maintain compliance with legal requirements; ensures that policies and procedures are updated as needed

Reporting Relationship: The Senior Director of Labor Relations reports into the Vice President of Labor Relations

Major Interdependencies: Legal, Operations, Finance, Marketing and Communications, Field HR, Training & Development, Total Rewards, and Business Development

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Education and Experience: The combination of education and professional experience must exceed 10 years:

• In a leadership role: requires 5 years of experience setting Labor Relations strategy, influencing senior level partners, managing outside labor relations consultants and law firms, and maintaining union relationships
• In a technical role: requires 10 years first chair negotiating collective bargaining agreements, representing management in grievances and resolving labor relations issues
• A bachelor’s degree in a program related to the functional area can count for 3 of the ten-year requirement
• An MBA, JD, or a master’s level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement
• In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
• 5 years of experience with Unite HERE

Specialized Training:

• Training that leads to an in-depth understanding of NLRA, and state and federal employment regulations and statutes
• Training that leads to an understanding of Canadian collective bargaining

Specialized Skillset/Competencies/Traits:

• Expert level negotiation, communication, and socialization skills
• Demonstrated ability to negotiate and implement labor agreements at a national level
• Strong business acumen with a strategic mindset for long-term labor relations decisions
• Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population and individual circumstances
• Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
• Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results

Travel/Location:

• Location: This position can either be remote in the West Region of US or based at the F&B Center of Excellence in Bethesda, MD
• Travel: Requires up to 60% travel to airport locations

Miami University is seeking an enthusiastic and collaborative Assistant or Sr. Assistant Director of Academic Recruitment and Outreach to join our dynamic Admission team. Reporting to the Director or Associate Director of Academic Recruitment and Outreach, this role will be instrumental in supporting the recruitment and yield efforts for one or more specific academic colleges or programs within the University. The Assistant Director will serve as a key liaison between the Office of Admission and academic departments, helping to attract and enroll students who are a strong fit for Miami's diverse and rigorous academic offerings. This position requires a professional who is passionate about higher education and committed to upholding Miami's Code of Love and Honor through dedicated service and impactful engagement.

In addition to managing a small recruitment territory, the Assistant or Sr. Assistant Director of Academic Recruitment and Outreach will be primarily responsible for supporting the recruitment and yield strategies for a designated academic college(s) or specific programs within Miami University. This individual will work closely with academic faculty and staff to articulate the unique value propositions of their programs to prospective students and families. The Assistant or Sr. Assistant Director will play a key role in developing and implementing strategic recruitment and outreach initiatives that support assigned academic divisions' specific enrollment goals. This position, reporting to the Office of Admission and embedded in appropriate operations of the assign academic division(s), is responsible for identifying opportunities for impactful storytelling, strategic and tailored recruitment and yield efforts that shape enrollment for the division(s), and training across teams that will elevate the division's programs, brand, and students' needs at each stage of the admission process.

This position is approved for remote work on a hybrid basis. Remote work is not a right, but a working arrangement that can be modified or revoked by Miami University at any time, for any reason.

Collaboration & Leadership:

Provide politically savvy and diplomatic partnership in efforts to improve student, family, and community stakeholder experiences with each division as part of the admission process. Build and maintain strong, collaborative relationships with academic departments, student services, campus partners, and external parties to ensure enrollment success for Miami's programs and a seamless and supportive prospective student experience. Serve as the academic division liaison to the Office of Admission and other university stakeholders involved in recruitment and enrollment efforts. Liaise with the academic division faculty and staff working with prospective students. Approach interactions with a spirit of service, humility, and gratitude. Contribute to a collaborative team environment, sharing diverse perspectives, fostering deep partnerships, and supporting the development of colleagues. May assist with the training and mentorship of student workers or admission staff within the undergraduate admission team. (20%)

Strategic Divisional Recruitment:

Within Miami's divisional recruitment framework, facilitate and contribute to the development of a data-driven recruitment and yield plan for your assigned academic division(s). Utilize enrollment data, university, and divisional priorities to inform strategies, identify trends, and contribute to improving defined enrollment metrics for assigned academic division. Facilitate and ensure delivery of tailored divisional programming that supports meeting overall university enrollment goals. (20%)

Projects & Programming:

Directly contribute to the team's efforts to develop, execute, and evaluate tailored recruitment and yield programming specific to the needs and goals of each academic partner. In collaboration with the Campus Visit Experience team and the academic division(s) assigned, organize, coordinate, and manage the execution of dynamic programming and events for prospective first-year students, both on and off campus. Coordinate and participate in on-campus and off-campus recruitment events, such as open houses, admitted student yield events, daily prospective student visits, high school visits/college fairs, Red Brick Roadshows, etc. (15%)

Knowledge of University & Brand Representation:

Develop working knowledge of Miami University programs, opportunities, and policies and communicate information about the Miami brand, experience, and outcomes and its admission policies and procedures to prospective students, families, and other key influencers. Develop in-depth knowledge of programs in assigned academic division(s), serving as a first level resource for divisional information within undergraduate admission. Represent Miami and/or assigned academic division at on and off-campus student recruitment and yield events and campaigns. Present to audiences ranging from 20 to over 300 participants. (10%)

Student-Centered Support:

Provide exceptional customer service and personalized guidance to prospective students and their families throughout the admission process, embodying Miami's Code of Love and Honor through extraordinary hospitality and transparency. Correspond with students and their families, including the use of email, phone calls, and zoom meetings, provide presentations, and routinely fulfill counselor-on-duty responsibilities. Build and maintain relationships with school counselors within assigned territory. (10%)

Data-Driven Evaluation & Innovation:

Continuously monitor and evaluate the effectiveness of divisional recruitment strategies and practices, and the success of Miami's enrollment pipelines based on matriculation, student success, and graduation metrics. Utilize data, demographic trends, industry best practices, and other forms of quantitative and qualitative feedback to inform decisions, identify areas for improvement, and implement adaptive innovations to new and existing visit initiatives that align with greater university strategic priorities to recruit and enroll new students. (5%)

Territory Management:

Manage a small recruitment territory, which includes planning and conducting recruitment travel, maintaining counselor relations, following up with students and families, and monitoring enrollment trends, making needed adjustments to meet enrollment goals. (5%)

Application Review & Decision-Making:

Conduct contextual and holistic review of undergraduate, first-year applications, recommending admission decisions in accordance with Miami University's admission policies, values, priorities, and deadlines. (5%)

Communication & Marketing:

Contribute to the creation and dissemination of comprehensive and industry-leading communications for students from assigned academic divisions, ensuring clarity and accuracy. Collaborate with the academic division Director of Communication to ensure cohesive branding and messaging for prospective student engagement. (5%)

Other duties as assigned. (5%)

• Assistant Director: Bachelor's Degree (must be obtained by start date) with a minimum of two years of experience in a progressively responsible position; or Master's Degree.
• Senior Assistant Director: Bachelor's Degree (must be obtained by start date) with a minimum of three years of experience in progressively responsible positions; or a Master's Degree and a minimum of one year of experience.
• Experience may be obtained while obtaining degree (and will be counted at half time).
• Must be able to work some evenings, perform overnight and some weekend travel, transport 30-40 lbs. of recruiting materials, and possess a valid driver's license

• Proven ability to meet the demands of various stakeholders.
• Must be able to work independently and as a team member, and handle multiple tasks simultaneously with a high attention to detail.
• Knowledge of and experience with computer systems and various software applications, including Microsoft Word, Excel, and PowerPoint
• Ideal candidates will be politically savvy and diplomatic, demonstrate a proven positive work ethic and attitude, possess exceptional written and oral communication skills, dynamic group presentation skills, and proven commitment and ability to work with a wide range of constituencies.

• Master's Degree
• Possession of a bachelor's or master's degree in a program in business.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines simultaneously.
• Proficiency in Microsoft Office (Excel, PowerPoint, etc.) and experience working with CRM systems (e.g., Slate, Navigate).
• Familiarity with enrollment strategies, event planning, and student engagement best practices.
• Ability to analyze real-time data and identify trends to optimize recruitment strategies.

Exemption Status: Hourly Non-Exempt

Remote Options/Office Hours: Hybrid or Fully In-Office

Classification: Paralegal

Summary: The Senior Trusts & Estates Paralegal must have at least five (5) years of recent experience in Trusts & Estates including complex and high net worth estate planning, trust administration and probate. Tax background and understanding is preferable, ideally with knowledge and preparation of Form 706 and Form 709. Litigation experience is also helpful. The Trusts & Estates Paralegal must be able to work independently and, on a team, manage their cases, and be relied on for follow-up and accountability. The Senior Trusts & Estates Paralegal is expected to prepare legal documents, filings, and/or general correspondence with accuracy and adhere to the JKZ formatting guidelines. This position requires that the Senior Trusts & Estates Paralegal be extremely detail-oriented, organized, critical about accuracy, spelling and grammar and possess the ability to prioritize and follow up. This is a very fast-paced environment, and the Senior Trusts & Estates Paralegal must be able to multitask and manage a voluminous caseload. This role requires a self-starter who is willing and open to learning new skills as well as taking initiative and being proactive.

In addition to the above, the Senior Trusts & Estates Paralegal may be responsible for delegating assignments, mentoring, training, etc. of any legal support personnel in their practice area.

Direct Reports: N/A

Essential Duties and Responsibilities, Including but Not Limited To:

• Performing legal research
• Preparing trust accountings
• Preliminary drafting of trusts and memos
• Drafting documents
• Calendaring appointments and deadlines
• Managing and organizing client files as well as keeping client database and document management systems up to date
• Prepare Forms 706 and 709
• Maintaining a billable hour requirement

Requirements:

Education and Experience

• At least 5 years' experience working as a Trusts & Estates Paralegal
• Must have paralegal certificate or equivalent

Knowledge, Skills & Abilities

• Bilingual preferred;
• Proficient in the MS Office Suite with an emphasis on Word, Excel and Outlook;
• Solid command of English including excellent spelling, grammar, punctuation, form and style;
• Organized and detail oriented; and
• Ability to communicate clearly.