Mindlance Inc Jobs in Usa

Clinical Laboratory Scientist Job Description Advance your career with Mindlance! We have been connecting talented professionals with world-class companies since 1999.

Mindlance is here to help you to find the perfect fit with just the right company.

Currently, we are seeking a Phlebotomist for an exciting career growth opportunity.

Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.

Let Mindlance advocate for you – apply today! Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” Job Title: Clinical Laboratory Scientist Job Category: Healthcare Industry: Healthcare
- Health Services Job Location: San Juan Capistrano CA (Only Local candidates) Zip Code: 92675 Pay Range
*: $49.00 TO $55.00 Top 3/5 Skills: clinical laboratory testing Job Responsibilities: Independently performs moderate to highly complex clinical tests following the required procedures and policies.

Performs newly introduced tests to the laboratory that require defined skills.

Prepares and oversees the preparation of reagents or media as well as stock solutions, standards, and controls.

Tests new reagents or controls and evaluates their usefulness based on standard criteria.

Job Requirements BS in medical technology or other life/physical sciences from an accredited college or university is REQUIRED.

Current state CLS license
- Required in the state of CA

Jr Engineer Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999.

Mindlance is here to help you to find the perfect fit with just the right company.

Currently, we are seeking a .

Net Developer for an exciting career growth opportunity.

Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.

Let Mindlance advocate for you – apply today! “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” Job Title: Jr Engineer Job Category: Engineering Industry: Industrial, Utilities
- Gas
- Electric Job Location: Oakbrook Terrace, IL Zip Code: 60181 Top 3/5 Skills: Civil CAD, AutoCAD OR MicroStation Bachelor’s degree in Engineering Min & Max Pay Rate (Ex: $35.00 /hr.

– $45.00/hr.): Job Requirements · Experience in roadway design · Internship or 1-3 years of experience.

· Adobe experience · Auto-cad, micro station Bachelor’s degree in Engineering – Civil or electrical, maybe mechanical but Civil is most preferred.

What You’ll Do: A Junior Engineer is an entry-level position in the field of engineering.

Responsibilities may vary depending on the specific engineering discipline, but generally include: Assisting senior engineers in designing, developing, and testing products, systems, or structures.

Conducting research and analysis to solve engineering problems.

Preparing and maintaining engineering documentation, such as drawings, specifications, and reports.

Assisting in the evaluation and selection of materials and equipment for projects.

Participating in project planning and management activities.

Performing calculations and simulations to support engineering designs.

Collaborating with other engineers and professionals on project teams.

Ensuring compliance with engineering standards and regulations.

Assisting in the troubleshooting and resolution of technical issues.

Keeping abreast of advancements in engineering technology and practices.

Reviewing roadway plans from roadway agencies and municipalities.

Roadway improvements and how do their plans affect our facilities.

Send over plans to PM team who will run with it.

Review road plans associate where facilities are and determine if conflict exists and how to proceed

Job Title: Phlebotomy
- Phlebotomist II Job Location: Pottstown PA Zip Code: 19464 Top 3/5 Skills: Phlebotomy, CAPILLARY , Blood and VENIPUNCTURES Job Responsibilities The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.

The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.

The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.

The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.

Under the direction of the area supervisor, perform daily activities accurately and on time.

Maintain a safe and professional environment.

Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.

Maintains required records and documentation.

Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements: Ability to provide quality, error free work in a fast-paced environment.

Ability to work independently with minimal on-site supervision.

Excellent phlebotomy skills to include pediatric and geriatric.

Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.

Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.

Must be able to make decisions based on established procedures and exercise good judgment.

Must have reliable transportation, valid driver license, and clean driving record, if applicable.

Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.

Capable of handling multiple priorities in a high-volume setting.

Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.

Training locations may vary based on trainer availability.

Required Education: High school diploma or equivalent.

Medical training: medical assistant or paramedic training preferred.

Phlebotomy certification preferred.

Required in California, Nevada, and Washington.

Work Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.

Minimum 2 years in a Patient Service Center environment preferred.

Customer service in a retail or service environment preferred.

Keyboard/data entry experience.

Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999.

Mindlance is here to help you to find the perfect fit with just the right company.

Currently, we are seeking a Phlebotomy
- Phlebotomist IIfor an exciting career growth opportunity.

Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.

Let Mindlance advocate for you – apply today! “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Job Title: Phlebotomy
- Clinical
- Lab Assistant Job Location: Pottstown PA Zip Code: 15220 Top 3/5 Skills: Phlebotomy, CAPILLARY , Blood and VENIPUNCTURES Job Responsibilities JOB SUMMARY: Perform the daily activities as described below.

Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.

JOB REQUIREMENTS: Sorting, and receiving specimens in the department.

Performs routine instrument maintenance on some equipment.

Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.

Preparing reagents and or media in the department.

Preparing specimens at workstations for testing.

(Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation) Performs QA/QC duties as assigned.

Resolves pending lists.

Finds missing samples.

Decontaminates work areas.

Performs weekly radioactive wipe tests.

Maintains files for department records.

Changes gas cylinders.

Follows all PPE requirements and all safety regulations.

Uses the laboratory computer system as well as operates PCs.

Disposes of biohazardous material.

Completes training and competency checklists as appropriate.

This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.

Education: High school diploma or equivalent.

Medical assistant training helpful.

Math and science courses preferred.

Work Experience: None required Special Requirements: Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.

Must be able to retain information once learned.

Must interact with other coworkers, internal and external customers with courtesy and respect.

Key Word Search: laboratory, medical service in a retail or service environment preferred.

Keyboard/data entry experience.

Advance your career with Mindlance! We have been connecting talented Health Care professionals with world-class companies since 1999.

Mindlance is here to help you to find the perfect fit with just the right company.

Currently, we are seeking a Clinical
- Lab Assistant for an exciting career growth opportunity.

Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.

Let Mindlance advocate for you – apply today! “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Job Title: Technical Support Associate Analyst Job Category: IT Industry: Healthcare Job Location: Bloomfield, CT Zip Code: 06152 Email Qualified Resumes to: Top 3/5 Skills: Technical Support, Ticketing, Troubleshoot, Hardware and software support Min & Max Pay Rate: $20-$25/hr.

Technical Support Associate Analyst Duties: · Contributes to the IT Support job family in a support capacity.

Helps configure, install, maintain and upgrade computer systems hardware and software.

· Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices.

· May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.

· Completes output (documents, analyses, and product) in specific work area to appropriate time and quality targets.

· Works under own initiative, prioritizes own work, and meets agreed timescales.

· Work is subject to frequent review by more experienced professionals in Technical Support.

Technical Support Associate Analyst – IT – Information Technology Job Requirements · At least 1 Year PC/LAN technical or equivalent experience preferred.

· Strong knowledge of the following is preferred.

· Microsoft operating systems and Microsoft Office.

· Apple hardware and operating systems.

· Networking switches and data networks.

· IP telecommunications systems.

· Audio Visual Systems.

· Capability to analyze problems and use sound judgement for determining solutions.

· Ability to clearly communicate with customers and other IT staff.

· Associate degree (PREFERRED) and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.

· A+ certification (PREFERRED) or equivalent combination of education, training, and experience.

About Mindlance: Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years.

We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space.

Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers—elevating the standards of recruitment practice to a whole new level.

Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets.

We take pride in being a strong driver of mindfulness and balance at workplace.

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Job Title: Senior Project Manager Job Location: Hillsboro, OR Zip Code: 97124 Top 3/5 Skills: PMP, IT Project Management, Data Visualization (Tableau, Spotfire, PowerBI), SDLC (Agile, Waterfall), MS Project/Smartsheets Day Shift-8:00am to 4:30 PM, Onsite position
- possibility for hybrid Description: As a Senior Project Manager, you will be part of the Hillsboro Innovative Therapies (HIT) Project Management team in the newly formed Pharma Technical Cell and Gene Therapy organization (PTC).

This growing organization is working with groups across client, partners and contract manufacturing organizations to establish capabilities for new cell and gene therapy products This Senior Project Manager role will provide organizational support, leadership, project management and business operations expertise to HIT.

Additionally, this position must effectively manage the projects across global locations and time zones and be able to travel internationally as needed.

Areas of focus include: Project management of application or infrastructure projects that are of high complexity and risk.

Accountability for the successful implementation of technical solutions through effective project controls, planning and execution throughout all phases of our project management methodology.

Responsibility for managing assigned resources, effectively tracking and reporting budgets and financial forecasts, creating and tracking detailed project plans.

Facilitating project meetings as well as proactively controlling project scope, risks and issues.

The successful candidate will ensure project execution and alignment with the overall business model and is accountable for the successful implementation of technical solutions through effective project controls, planning and execution throughout all phases of our project management methodology.

The HIT and PTC (Pharma Technical Cell & Gene Therapy) organization is highly matrixed and cross functional, requiring an individual with outstanding leadership, collaboration, communication, negotiation, facilitation and influencing skills.

Responsibilities: Effectively manage projects: define project objectives, requirements, and assumptions necessary to develop project charter and project plans.

Identify, acquire, and lead multifunctional, global project teams (project team sizes 15-60) Manage relationships with various technology and business communities to achieve project objectives Plan and manage the project scope, schedule, and budget to fulfill objectives and satisfy project requirements and strategy.

Develop, drive and maintain integrated project plans, and timelines aligning project tactics with project strategy.

Lead, coordinate, facilitate, and motivate all associated project resources to gain alignment on project goals and deliverables.

Facilitate and lead effective project meetings and workshops, manage change and conflict, and develop resource planning estimates to manage project workload and productivity.

Create agenda topics and facilitate project/team meetings; writes/reviews meeting minutes.

Implement lean project and portfolio management practices.

Apply strong project management and business operations skills and experience in the creation, maintenance and improvement of business processes and tools to support the PTC organization.

Support creation and maintenance of portfolio reports to facilitate communication and alignment across workstreams.

Support team business processes and tools, ensuring timely updates and driving continuous improvement.

Identify and apply systematic quality activities to ensure that projects employ all processes needed to meet Computer System Validation directives Design and implement improvements where necessary / appropriate to improve operational efficiencies Lead and conduct risk management planning, identification, analysis and monitoring on projects within project teams, ensuring risks have appropriate mitigation and contingency plans.

Formulate risk mitigation strategies and recommend solutions Manage the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information and documentation necessary for successful communications across all stakeholders and any required updates to living system documents for validated systems Qualifications: BA/BS with a minimum of 5-8 years of project management experience in the Pharmaceutical/Biotech or Informatics / IT industry.

Prefer 10-12 years project management experience PMP certification or certification in-progress preferred Experience supporting technical development and transfer activities with a focus on cell and gene therapy preferred.

Ideal candidate has previous experience working with external collaborators.

Excellent PowerPoint, collaboration systems and g-suite skills (or similar).

Experience with MS Project or Smartsheet and data visualization tools (e.g.

Tableau or Spotfire) is required.

Excellent written and verbal skills.

Demonstrates effective communication skills and integrates team members, internal and external partners to achieve team goals.

Must be proactive, with excellent interpersonal skills and ability to work collaboratively and flexibly in multiple teams.

Ability to work in a dynamic, matrixed team environment and effectively manage change.

Willing to travel up to 10% of time (future) 7+ years of experience as a successful Information Technology Project Manager using structured project management processes Deep understanding of various SDLCs (Waterfall, Agile, iterative, etc.) Deep understanding of technology infrastructures Demonstrated competency planning and tracking project schedules with clearly-defined critical paths Ability to manage mid-level, multifunctional projects across multiple global locations Proven ability to obtain results in a global, matrix environment Track record of delivering projects on time and on budget Ability to see the interrelationship of a project across "the big picture" and understand its dependency on other projects in the program as required Excellent oral and written communication skills, as well as presentation abilities Demonstrated success communicating across a variety of audiences, including business people and technologists (both up and down the organization) Exceptional listening, problem solving, negotiation, and facilitation skills Proven leadership abilities and emotional intelligence Demonstrated success handling initiatives of significant complexity and risk Plus: Experience within the Pharmaceutical and BioTech industry Plus: Experience managing IT projects in GxP validated environments Plus: Experience managing offshore contract resources Plus: Experience with ERP, LIMS and PKM systems Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999.

Mindlance is here to help you to find the perfect fit with just the right company.

Currently, we are seeking a Senior Sourcing Manager for an exciting career growth opportunity.

Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.

Let Mindlance advocate for you – apply today! “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Job Title: Lab Aide Job Location: Calabasas hills CA 91301 Pay Range: $17-$18 negotiable) Shift: Tuesday through Saturday 10 pm- 6:30 am or Tuesday through Saturday 7 pm- 3:30 am Top 3/5 Skills: Fast paced paced environment, on your feet during shift, lots of standing, sorting samples Job Responsibilities: · Fast paced-paced environment, on your feet during shift, lots of standing.

· Sorting samples into runs/label uncapped samples.

· Handle errors as they come through, after pipetting step, off load samples.

Must be detail oriented · If you worked in medical field or has any experience that would be a plus.

A copy or transcript of high school diploma will be needed.

Qualifications: High school diploma or GED.

Advance your career with Mindlance! We have been connecting talented IT and Non-IT professionals with world-class companies since 1999.

Mindlance is here to help you to find the perfect fit with just the right company.

Currently, we are seeking a Phlebotomistfor an exciting career growth opportunity.

Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.

Let Mindlance advocate for you – apply today! “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Project Manager Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999.

Mindlance is here to help you to find the perfect fit with just the right company.

Currently, we are seeking a Project Manager for an exciting career growth opportunity.

Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.

Let Mindlance advocate for you – apply today! EEO:- “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” Job Title: Project Manager Job Category: IT Professional Industry: Life Insurance Job Location: Springfield, MA Top 3/5 Skills: Life Insurance, Annuities, Disability Insurance, Product delivery Partner with Project Sponsors and Functional Managers to compile Discovery artifacts such as a Scope documents, Cost Benefit Analysis (CBA), Project Charter, high level Resource Plan, and high-level Milestone Plan to be reviewed to receive Discovery Funding Develop and maintain required Detailed Planning artifacts and manage plan execution Determine project scope and manage scope execution across multiple large projects or medium to large programs where scope is subject to change, contains high complexity and high degree of risk, large number of resources, and complex organizational change issues that support complex enterprise or strategic corporate goals Anticipate and address delivery challenges, and request budget changes if needed following associated Change Request Process Develop high-level milestones during Discovery and develop detailed project schedules during Detailed Planning Works with a high degree of autonomy to apply industry leading project and program management knowledge to refine the resource plan, develop a RACI Matrix, conduct a Key-Person Risk Assessment, and Third-Party Support Needs Assessment as needed Ensure early identification, resolution, and escalation of project risks through maintenance of Risk and Issue Log and project Pre-Mortem activity Drives continuous improvement and efficiencies beyond own scope of responsibility Accountable for meeting all business requirements from development through implementation Confirm achievement of objectives, verify and document project results to formalize acceptance of business & readiness deliverables by the sponsor Facilitate lessons learned for business team and retain information in a central location for future use The Minimum Qualifications Bachelor's degree or equivalent experience and expertise 8+ years of project management experience Proven success in delivering complex long-term projects on time, within budget, and to scope Strong understanding of project management methodologies Excellent communication (written and verbal) and interpersonal skills Proficiency in project management software including but not limited to MS Project, MS Planner, and Jira The Ideal Qualifications: 6+ years of project management experience, 3+ within a PMO 5+ years of experience leading projects impacting the insurance industry Project Management Professional (PMP) certification or equivalent preferred Agile/Waterfall project management experience preferred

-About Mindlance: Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years.

We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space.

Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers—elevating the standards of recruitment practice to a whole new level.

Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets.

We take pride in being a strong driver of mindfulness and balance at workplace.

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” Job Title: Phlebotomist II Job Category: Scientific Industry: Diagnostics Job Location: Crystal River, FL Top 3/5 Skills: Hard sticks and needles Blood Draw Pediatric and Geriatric experience Shift Schedule: 1st Shift 6:30 AM to 2:30 PM Mon-Fri Department: Phlebotomist II Job Category: Scientific Job Duties: Vaccination Requirement TB-required Summary: The main function of a phlebotomist is to assist in performing various assigned duties, trouble shooting, training and making work flow recommendations.

Job Duties/Responsibilities: Responsibilities: Experience doing blood draws, labeling specimens, centrifuging specimens, recording maintenance data and decontamination, updating patient information, etc.

Collects and stores specimens according to established procedures.

Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex.

urine or fecal) as required.

Demonstrate technique/s using straight needles and/or butterfly needles.

Fully understand all of the physicians' orders.

Matches laboratory requisition forms to specimen tubes.

Label, centrifuge, split, and freeze specimens as required by test order.

Check all test requisitions or computer label against script to ensure 100% correct.

Package specimens for transport.

Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen.

Understand and comply with OSHA and DEP regulations.

Attend annual department trainings.

Answer telephone calls, read laboratory results to satisfy inquiries.

Minimum Qualifications: Valid Phlebotomy certification for the state where you will be employed as required in some states.

Minimum of 6 months' work experience performing venipunctures in a fast-paced lab or hospital setting.

Proficiency with Microsoft Office Suite.

High School Diploma or GED 0-2 years of experience.

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

-About Mindlance: Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years.

We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space.

Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers—elevating the standards of recruitment practice to a whole new level.

Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets.

We take pride in being a strong driver of mindfulness and balance at workplace.

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” Job Title: Customer Service Advocate Job Category: Customer Service Industry: Insurance Job Location: Columbia, SC Zip Code: 29219, 29203, 29229, 29201 Top 3/5 Skills: · Customer Service · Inbound/outbound call · Data Entry Job Responsibilities Responsible for responding to customer inquiries.

Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures.

Performs research as needed to resolve inquiries.

Reviews and adjudicates claims and/or non-medical appeals.

Determines whether to return, deny or pay claims following organizational policies and procedures.

•45% Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries.

Handles situations which may require adaptation of response or extensive research.

Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines.

•45% Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines.

Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes.

Ensures claims are processing according to established quality and production standards.

•10% Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution.

Identifies and reports potential fraud and abuse situations.

Job Requirements · Required Skills and Abilities: Good verbal and written communication skills.

Strong customer service skills.

· Good spelling, punctuation and grammar skills.

· Basic business math proficiency.

· Ability to handle confidential or sensitive information with discretion.

· Required Software and Other Tools: Microsoft Office.

Work Environment: Typical office environment.

· Required Education: High School Diploma or equivalent · Required Work Experience: 2 years of customer service experience including 1 year claims or appeals processing OR Bachelor's Degree in lieu of work experience.