Milestone Technologies Inc Entry Level Entry Level Jobs in Usa

Job title: PhD Quantitative Researcher (Cross-Asset)

Firm: Elite Quantitative Buy-Side Fund – Multidisciplinary team of academic researchers, finance industry experts and STEM subject matter experts.

Salary: Up to $200,000 starting base + exceptional bonus package.

Location: Chicago (Onsite)

This firm is a scientific and data-driven systematic fund who are currently at the forefront of systematic trading.

As a result of their stellar and continued success in the industry, they’re currently aggressively scaling their quantitative strategies business in Chicago. This is an invaluable opportunity to develop and implement systematic strategies alongside genuine experts in the field of quantitative trading.

Additional Information:

• Market leader within computational finance and systematic trading. Arguably one of the best industry performers of the last 3 decades.
• Renowned for developing quantitative strategies in systematic trading across an array of investment strategies and products (Equities, Futures, FI, Macro, Vol).
• Multidisciplinary team of exceptional subject matter STEM experts from finance, academia, and technology.
• Highly collaborative trading environment with data and execution managed centrally.
• Furthermore they're exploring and integrating fundamental/discretionary trading with data-driven quantitative trading.

Role:

• Explore and leverage an array of complex and noisy data (market, tick, options, alt) to identify statistical patterns and unique market opportunities.
• Contribute towards existing and novel strategies by refining methodologies and exchanging research ideas.
• Leverage sophisticated statistical methods to understand and manage risk, profitability and transaction costs in conceptualizing new trading ideas.
• Back-test and implement productionized trading models in a live trading environment.
• Contribute to the full lifecycle research strategy from data ingestion to alpha generation.

Required skills:

• Academic degree in mathematics, statistics, physics, computer science, or another highly quantitative discipline.
• Industry-related internship either within computational finance or technology. (Wil consider candidates with internships in other related data-driven fields).
• Knowledge of algorithms, data structures, probability and statistics.
• Experience of dealing with a multitude of noisy data challenges in a data-driven environment.
• Proficient in either C++ or Python.

Desirable skills:

• Experience with translating mathematical models and algorithms into code.
• Proficient in exploring and attaining value from noisy and complex data sets (alt, market, options, tick).

If this opportunity is of interest, please apply direct or email me directly at .

Entry Level Healthcare IT Analyst

Start Your Career in Healthcare Information Technology Today!

Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry.

Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst.

Healthcare IT Analyst Job Responsibilities:

· The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications.

· This position will implement, administer, and support assigned systems under the guidance of senior members of the team.

· The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations.

· Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations.

· Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system.

· Develop, document, and revise system design procedures, test procedures, and quality standards.

· Expand or modify the system to serve new purposes or improve workflows.

· Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution.

· Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments.

· Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services.

Requirements:

· Bachelor’s Degree

· US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees)

· Excellent communication skills (verbal and written)

· Ability to exercise tact and good interpersonal skills

· Superb analytical and time management skills required

· Self-starter, self-motivated, high level of initiative

· Result-focused, ability to solve complex problems and resolve conflicts in a timely manner

· Internships or research project work are highly desired in a healthcare setting

· Understanding of how data works and looks, coming from different formats, is preferred

· Ability to travel during the training program if necessary

OB OVERVIEW:

Start Your Career in Tech Construction. Are you ready to put your hands-on skills to work in one of the fastest-growing industries? Join a growing technology company as a Field Technician and help build and maintain the systems that power modern data centers. No prior data center experience required — we provide full training and support.

This is a great opportunity for anyone with construction, fabrication, or trade experience (or just a strong work ethic and willingness to learn) to launch a stable career with growth potential.

What You’ll Do as a Field Technician – Entry-Level (Construction / Data Centers)

• Install, assemble, and modify containment systems that improve cooling efficiency in data centers
• Perform specialized cleaning and decontamination of equipment and areas to keep facilities running at peak performance
• Assist with deliveries, organize materials, and maintain tools and equipment
• Follow direction from supervisors to complete tasks safely, accurately, and on time
• Identify and report potential risks, always prioritizing safety
• Represent the company professionally with clients and team members

What We’re Looking For in a Field Technician – Entry-Level (Construction / Data Centers)

• 0–2 years of construction, technician, or trade experience (data center experience is a plus)
• U.S. citizenship or naturalized citizen, 18+ years old
• Reliable transportation to job sites
• Able to pass a background check and drug screen
• Comfortable working at heights, around noise, and in temperatures from 0–100°F+
• Physically able to lift 50 lbs and stay on your feet most of the day
• Positive attitude, strong work ethic, and good communication skills

Schedule & Pay for Field Technician – Entry-Level (Construction / Data Centers)

• Monday–Friday, 6:00 AM to 3:00 PM (overtime available)
• Full-time, on-site role
• Competitive hourly pay with overtime opportunities
• Full training, safety gear (PPE), and on-the-job mentorship provided

Why Join Us?

• Be part of the growing data center industry
• Gain hands-on technical skills with full training
• Work with a supportive team in a professional environment
• Build a career with opportunities for advancement

Apply today and start your career in data center construction with a growing technology company!

A MISSION WORTHY OF A CAREER! If you're looking for "just a job," then stop reading right now.

But, if you're looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S.

Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.

USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify.

Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below) .

Salary and Benefits Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632
- $92,219 per year.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be eligible for up to $20,000 in incentives.

The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S.

Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.

Relocation may be required.

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.

A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.

This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12.

You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education.

This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms.

Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.

Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership.

Or will receive a bachelor's degree with Superior Academic Achievement.

Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level.

Please refer to the BPA GL-9
- 11 announcement.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : After you are hired, you will be detailed to the U.S.

Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses.

Border Patrol work requires the ability to speak and read Spanish, as well as English.

Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam .

If you have questions about the application process, contact a recruiter through the U.S.

Border Patrol page: /s/usbp .

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Position Title: Entry Level Retention Support

Location: Scottsdale, AZ (In Office)

Position Overview

We are seeking a highly motivated Entry Level Retention Support professional to manage inbound cancellation requests, retain merchant relationships, and drive revenue through strategic save efforts and upselling opportunities. This role is ideal for someone who thrives in a performance-driven environment and is motivated by uncapped earning potential.

This individual will also play a key role in refining retention processes and may have the opportunity to help build and scale the retention function over time.

Compensation

• $17/hr base pay plus uncapped commission structure - Average total earnings of $100,000+ annually - bi weekly pay and commissions paid monthly

Compensation is heavily performance-driven, with multiple commission streams tied to saves, early termination collections, re-signs, and installations.

Key Responsibilities

• Handle live transfer calls from merchants requesting to cancel service
• Retain accounts by addressing concerns, offering revised pricing, resolving service issues, and presenting equipment upgrades
• Identify upsell opportunities to new pricing structures
• Manage approximately 50 calls per day
• Work service tickets and re-engage previous clients when not on calls
• Assist in developing and implementing retention processes
• Contribute to building and scaling the retention department

Qualifications Required:

• Strong motivation to earn commission-based income
• Sales or collections experience
• Ability to confidently manage high-volume, high-pressure phone conversations
• Self-starter with a competitive and resilient mindset

Schedule:

• Monday–Friday 8am to 5pm
• 1-hour unpaid lunch

Benefits

• 2 weeks PTO to start, increasing to 4 weeks with tenure PLUS 2 weeks sick time
• 9 paid company holidays
• Career growth and internal promotion opportunities
• Casual, supportive culture focused on learning and development
• Medical Insurance
• 401K

Interested candidates are encouraged to apply to learn more.

BUSINESS ANALYST - ENTRY LEVEL

0-5 yrs experience to work in Supply Chain Discipline

Central Indiana (Indianapolis Area) | Full Time On-site Role | No Relocation

Automotive Manufacturing company is looking to hire a Entry Level Business Analyst to join its Supply Chain team in Central Indiana.

This position is designed for a recent college graduate and/or early-career professional who currently resides in the Indianapolis area. Candidates must already live locally. Relocation is not available.

Responsibilities

• Work on various supplier-related items, such as delivery, quality and other metrics.
• Track other metrics, such as supplier performance using scorecards
• Support and analyze cost savings and value analysis initiatives
• Benchmark pricing & price increases. Gather data which impacts cost & price.
• Coordinate with inventory, manufacturing, quality, and engineering teams

Requirements

• Bachelor's degree in Business or Supply Chain required
• Experience: 0–1 years experience (including internships) or up to 5 years experience in supply chain or purchasing (salary commensurate with skills and experience)
• Strong communication skills; comfortable speaking directly with vendor representatives, or supply chain people, internal engineering, internal quality, internal inventory.
• Exposure to RFQs, pricing discussions, or supplier negotiations is a plus but not required.
• Must currently reside within commuting distance of Central Indiana

FPC – Fortune Personnel Consultants (Orlando Office)

: Central Indiana (Greater Indianapolis area)

• Must currently reside within commuting distance of Indianapolis, Indiana. Applications from candidates outside the Indianapolis area will not be considered.

Note: Candidates never pay us a fee, our fees are paid by client companies

For More info: Maria Aviles – 4 ext. 133 for follow-up - please apply before following us

Buyer, Entry Level Buyer, Junior Buyer, Purchasing, Procurement, Supply Chain, Electronics Manufacturing, Manufacturing, MRO, RFQ, Supplier Negotiation, Indianapolis, Central Indiana, Bachelor's Degree, Ball State, Purdue, Butler, Indiana University, IUPUI

Responsible for the daily functions of the Team Six Office (TSO) and Employee Residential Campus, while ensuring all Associate interaction is conducted in a friendly, helpful, and efficient manner. You will serve as a resource to departments in allowing them to more closely focus on their in-park operations while back of the house responsibilities are continuously being met to further their business. You will actively and enthusiastically disseminate campus rules and regulations to all residents, as well as completing regular inventories, cleaning, and audits on campus. You must exercise and enforce the Mantra of Friendly, Clean, Fast, and Safe Service.

 Serve as a liaison between associates and management team.
·         Actively assist employees, answer questions and resolve concerns.
·         Provide administrative support for all departments.
·         Follow proper procedures when clocking associates in or out and verify any discrepancies in departmental time sheets.
·         Be familiar with and enforce all associate policies and grooming guidelines.
·         Record, document and communicate associate lateness, call outs and no call no shows.
·         Assist the international supervisor with tasks as assigned, including but not limited to: check in/outs, cleaning of units, collecting mail, reporting of housing work orders, execution of housing events. 
·         Understand all Federal, State and Company Labor Laws ensuring that we are in full compliance.
·         Preserve the confidentiality of all park personnel's information. 
·         Respond to any emergency situations and handle issues that arise.
·         Maintain an organized and tidy work environment.
·         Reviewing resumes and applications for all seasonal positions.
·         Conducting in-person, and video interviews for all seasonal positions.
·         Ensuring all forms, both electronic and physical, are filled out appropriately and correctly.
·         Schedule associate for training.
·         Maintain and continually update organized filing and reporting systems.
·         Assist in execution of employee events.

  Must possess above average communication skills.
·         Must possess advanced computer skills including Microsoft Word, Excel, Access, OneNote, Publisher, Outlook.
·         Must be comfortable enforcing policy and having counseling sessions with employees.
·         Must be able to work efficiently under pressure in a fast-paced environment in order to meet deadlines and make effective decisions.
·         Must be a self-starter with the ability to take initiative.
·         Must be highly organized.
·         Must be outgoing, upbeat and friendly.
·         Must have strong leadership and developmental skills.
·         Knowledge of the park or previous theme park experience is a plus.
Additional Job Requirements:

·         At least 18 years of age.
·         Available to work flexible hours including nights, weekends, holidays, and extended hours.
·         Must be able to pass a background check and Loss Prevention interview.
·         Must be able to stand/walk for up to 6 hours at a times and as many as 14 hours a day.
·         Must be able to lift at least 25 lbs consistently and over various surfaces in all types of weather conditions.

Note: This job description is not intended to be all inclusive. Associates may perform other related duties as required, meeting the on-going needs of the company.
 
Six Flags Entertainment Corporation is North America’s largest regional amusement-resort operator with 27 amusement parks, 15 water parks and nine resort properties across 17 states in the U.S., Canada and Mexico. Focused on its purpose of making people happy, Six Flags provides fun, immersive and memorable experiences to millions of guests every year with world-class coasters, themed rides, thrilling water parks, resorts and a portfolio of beloved intellectual property such as Looney Tunes®, DC Comics® and PEANUTS®. 

What's in it for you? 

·         Free Food for Memorial Day, Fourth of July and Labor Day 
·         Exclusive Rides parties for all employees.  
·         Scholarship Opportunities 
·         Professional Development 
·         Complimentary tickets 
·         In-Park discounts and more! 

Other Functions: All other duties assigned or necessary to support the park as a whole.? While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. 

 

Six Flags is an Equal Opportunity Employer and supports a Drug Free Work Place.

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.

As Eight Eleven Group’s flagship brand, Brooksource was established to provide human capital solutions to the Information Technology industry. Our team takes a relationship-based, solution-driven approach with Fortune 500 clients to help them solve their human capital challenges. We are not just in the business of consulting services - we are in the business of making a meaningful and authentic impact both internally with our employees and externally with our clients and consultants.

RESPONSIBILITIES

As a Brooksource Recruiter, you will build out talent networks of long-lasting, personal, and professional relationships with potential consultants. We create a next-level experience through the hiring process as they source and screen for qualified candidates to match them with opportunities where they can succeed. Recruiters advocate for their candidates, are accessible, genuine, and take the time to understand how they can add value to their job search and interview process. Our Recruiters bring value to our clients by offering them flexibility of timeline and finding them top talent at a rapid pace. Here’s what you will do:

• Collaborate with our sales team to determine the client’s hiring needs
• Help develop a strategy to identify niche-skilled candidates that meet expectations
• Qualify candidates through an intensive internal interview process before presenting candidate to external clients. This includes phone, in-person, and virtual interviews
• Assess applicants' knowledge, skills, and experience to best suit open positions
• Provide resume coaching, mock interviewing, job offer assistance, and interview feedback to candidates
• Handle a variety of activities daily, as well as the challenge of new problems and new ventures
• Provide extensive onboarding and post-placement support to create raving fans in our consultants throughout the duration of their project assignments with our clients
• Consistently hit their weekly metric goals of phone calls, interviews, and placements
• Set personal and team goals through frequent goals sessions with your manager and recruiter support
• All other job duties and responsibilities as assigned by the Company and/or typical for the position.

BENEFITS & PERKS

• Base salary + uncapped commission structure
• 401K match program
• Full slate of benefits, including health, dental, vision plans, and HSA
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven’s BeGiving Program: 8 hours per quarter for service work/volunteering
• Access to Eight Eleven University: Internal personal & professional development program
• All-expenses-paid Reward Trip each year for top producers and a guest
• Top-notch training programs at every step in your career
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

WHAT YOU WILL NEED TO SUCCEED

• Competitive, motivated spirit and desire to succeed
• Outstanding communication skills and innate ability to connect with people
• Innovative and entrepreneurial spirit with the desire to learn and grow
• Results-driven, forward-thinking, problem-solving mindset
• Thrives in a fast-paced, collaborative, positive and ever-changing work environment
• Lively interest in the technical aspects of the work
• Bachelor’s Degree

EEO STATEMENT

Eight Eleven Group is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristics protected by applicable federal, state, or local laws and ordinances.

As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate.

There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone.

This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties

• Handle inbound and outbound contacts in a courteous, timely, and professional manner
• Ensure first call resolution through problems solving and effective call handling
• Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
• Accurately document and process customer claims in appropriate systems
• Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
• Comply with requirements surrounding confidential information and personal information
• Escalate customer issues to the appropriate staff and managerial for resolution as needed
• Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
• Adhere to all attendance and work schedule requirements

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Basic understanding of Windows operating system
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem-solving, and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

• All MCI Locations
  • Must be authorized to work in the country where the job is based.
• Subject to the program and location of the position
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition,