Method Communications Clients Jobs in Usa
15,708 positions found — Page 6
The Opportunity
We’re looking for a motivated and ambitious Client Portfolio Consultant to join our growing wealth management organization! Your work will be fast-paced and innovative and will require marshaling resources across the organization. You’ll interface frequently with our broader Wealth Management organization and help us implement best practices of portfolio management.
The Team
Our team is a dynamic, energetic, and problem-solving powerhouse that continues to grow, evolve, learn, adapt and solve problems. We come from a diverse set of backgrounds and thought processes, and welcome debate, innovation, better ways of thinking and help evolving our team towards accomplishing our mission. We are incentivized to solve investment problems, and connect to the purpose to using investment tools to thoughtfully and helpfully accomplish the goals and objectives of our clients.
The Impact
This role focuses on helping create efficiencies and scale across an organization with significant growth potential, while delivering a high‑quality experience for advisors and their clients. The individual partners closely with advisors and their staff to support a seamless client onboarding process and maintain strong, ongoing relationships.
Key responsibilities include, but are not limited to:
Helping create efficiencies and scale for an organization with meaningful growth potential
Interacting with advisors and their staff to deliver great client experience during onboarding and ongoing relationship
Monitoring client’s investment portfolios to ensure aligned with investor’s objectives as well as market conditions and outlook
Staying up to date with MMLIS product offerings as well as relevant investment and trading news, and economic trends.
Collaborating with the broader investment organization designed around solving real client problems
Contribute to the growth of the MassMutual Investment Management business. Proactively research and address client investment management needs, and interact with the broader investment organization to develop solutions
The Minimum Qualifications
Bachelor’s degree
2+ years of operational or customer service experience in the financial services industry, including direct interaction with advisors and clients.
Series 7 & 66 at time of application or must obtain within 180 days of hire
The Ideal Qualifications
Wealth management or client portfolio management experience
CFA or other industry designations
Exceptional analytical, problem solving, and communication skills
What to Expect as Part of MassMutual and the Team
Regular meetings with the Wealth Management team
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-SB1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
- $53.14 Summary Under moderate direction, the EPIC Client Systems Administrator II is responsible for the implementation, configuration, maintenance, and support of Epic client systems and related infrastructure.
This role ensures the reliability, performance, and security of Epic environments while partnering closely with Epic application teams, IT engineering, clinical operations, and business stakeholders.
The ECSA plays a critical role in supporting upgrades, deployments, business continuity, and the overall stability of the Epic ecosystem.
Essential Functions: Apply technical and analytical skills to research and resolve tickets and performs basic application build.
Develop strong relationships with end users.
Work with IT staff as needed to resolve issues, address user concerns, track and perform system change requests.
Participates in all testing, go-live, and projects as needed and provides support during go-live events including during off-hours.
Follow change management procedures and requirements provided by the organization.
Maintain and support Epic-related hardware, including workstations, mobile devices, scanners, specialty peripherals and printers.
Maintain and support Epic system performance, reliability, and security across Windows, Citrix, and virtualized environments.
Maintain and support Epic client deployments, including Kuiper, Satellite, Hyperdrive, Rover and Remote Client.
Provides technical guidance to less experienced resources as needed.
Contributes to projects by determining tasks and priorities, assisting with discovery and scope setting sessions, and managing portions of low complexity projects.
Responsible for tracking and maintaining all application work including but not limited to NOVAs, standard documentation, and all other documented processes within the department and organization.
Communicates and collaborates all major changes through the proper channels.
Work closely with trainers on all changes and new features to develop documentation and training strategies.
Identifies, evaluates, and recommends new technologies.
Demonstrates proficiency in assigned applications and understands interactions between system components.
Performs other duties as assigned.
Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times.
Qualifications Required: Associates Degree in Information Technology, Computer Science, or related field or 2 years EHR analyst experience; or 1 year EHR analyst experience plus 1 year additional relevant healthcare training and/or healthcare work experience.
Have 3+ years experience as an EHR Application Analyst I or equivalent position; or perform at required level per manager's discretion.
Hold a minimum of one Epic certification and be up to date with all cert requirements.
Epic ECSA Certification (current or within 6 months of hire).
Team oriented, strong collaborator, organized, can prioritize work with moderate supervision.
Strong understanding of Windows Workstation, Active Directory, Citrix, and virtual desktop technologies.
Ability to troubleshoot complex technical issues across multiple layers of infrastructure.
Strong communication, interpersonal, troubleshooting and documentation skills.
Ability to learn new technology quickly.
Ability to read, analyze, and interpret technical manuals, and government regulatory guidelines.
Ability to effectively present information, respond to questions, and educate diverse groups of people.
Desired: Experience supporting peripheral devices in a healthcare setting including printing, scanning, mobile devices.
Job Classification: FLSA: Non-Exempt Hourly/Salary: Hourly
Job Title: Client Manager, Captives
Division: Property Risks
Reports To: As per Beazley's organisation chart
Job Summary:
As a Client Manager, your primary responsibility is to develop new business with assigned large corporations, a journey from the first contact to the first transaction.
- You will excel in understanding the client risk landscape, their risk management strategy and priorities, and how Beazley's products, solutions and services can be deployed to help them reach their objectives.
- You will also demonstrate your ability to navigate the broker relationship(s), brokers being key business partners.
- Your consultative and holistic approach will help you to originate and develop new risk-financing-related business opportunities. Your focus on delivering innovative tailor-made solutions, as a superior alternative to commoditized insurance products will foster the "Customer Experience" and establish new win-win partnerships.
- Whilst you will be a first-class negotiator with the client and his/her brokers, you will also prove to be a convincing ambassador internally to obtain the buy-in of the senior management, shape, align and lead cross-functional teams for results.
Personal Skills:
- Entrepreneurial acumen - at ease in taking ownership on how to develop new business
- Excellent communicator and a skilled diplomat able to find common ground and alignment across internal (underwriting an operations teams) and external (client, brokers) boundaries to bring deals to conclusion
- Leadership - ability to motivate, stimulate and align the individual members of cross functional teams, with focus on qualitative and timely result delivery
- Consultative approach talent - excellent listener with ability to identify early potential opportunities and challenges on the marketplace
- Pragmatism / Solutions-driven - can quickly conceive realistic and practical ways to convert business opportunities into successful execution.
- Integrity and reliability - trust builder, deliver on promise, honest and transparent, always available and accessible even in adverse situations.
- Ability to simultaneously drive several transactions with different levels of maturity. Good at keeping the ball rolling, triaging and prioritizing.
- Intellectual curiosity: embrace the unknown, be ready to learn well beyond insurance and risk management, e.g. client's core business, opportunities, constraints and challenges; data & analytics new developments and applications, etc.
Professional Experience:
- Extensive proven experience of client relationship management or sales in the large corporate commercial insurance industry (insurance, broking, consulting).
- At least 2 - 3 year's experience in P&C Underwriting, preferably as a Property Underwriter
- Proficiency in capital markets instruments and corporate finance, with proven experience in engaging with CFOs and Treasurers.
- Track record of dealing with complex insurance and innovative risk financing transactions, incl. with (re)insurance captive companies and ART (alternative risk transfer) solutions.
- Broad industry network with key partners, including corporate risk managers, c-suite leaders, brokers, and insurance professionals
- Experienced in leading cross-functional teams and aligning multiple parties' interests, while always keeping the client needs at the centre.
Who We Are:
Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.
Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.
Our Culture:
We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world.Employee's diversity,experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.
Be bold
Strive for better
Do the right thing
Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.
We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.
Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:
Beazley RACE - Including, understanding and celebrating People of Colour
Beazley SHE - Successful, High potential, Empowered women in insurance
Beazley Proud - Our global LGBTQ+ community
Beazley Wellbeing - Supporting employees with their mental wellbeing
Beazley Families - Supporting families and parents-to-be
We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:
Internal Pathways (helping you grow into an underwriting role)
iLearn (our own learning & development platform)
LinkedIn Learning
Mentorship program
External qualification sponsorship
Continuing education and tuition reimbursement
Secondment assignments
General
It is important that within all your interactions both internally and externally you adhere Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers." We also expect Beazley employees to:
- Comply with Beazley procedures, policies and regulations including the code of conduct
- Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system
- Display business ethics that uphold the interests of all our customers
- Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs
- Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management
- Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups
The Rewards
- The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
- Attractive base compensation and discretionary performance related bonus
- Competitively priced medical, dental and vision insurance
- Company paid life, and short- and long-term disability insurance
- 401(k) plan with 5% company match and immediate vesting
- 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
- Up to $700 reimbursement for home office setup
- Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
- Up to 26 weeks of fully paid parental leave
- Up to 2.5 days paid annually for volunteering at a charity of your choice
- Flexible working policy, trusting our employees to do what works best for them and their teams
Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $150,000 - $200,000 per year plus discretionary annual bonus.
Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.
We are an equal opportunities employer and as such, we will make reasonable adjustments to our selection process for candidates that indicate that, owing to disability, our arrangements might otherwise disadvantage them. If you have a disability, including dyslexia or other non-visible ones, which you believe may affect your performance in selection, please advise us in good time and we'll make reasonable adjustments to our processes for you.
The Institutional Client Onboarding Analyst works directly with our Sales Relationship Managers, Service Relationship Managers, international institutional clients and consultants, international custodians, and various internal groups to on-board and maintain accounts for international institutional investors. The Institutional Client Onboarding Analyst acts as project manager to improve current processes and resolve operational issues associated with the complex workings of international accounts that trade in overseas equity markets.
The Day-to-Day:
* Manage the on-boarding of new institutional segregated and fund accounts
* Subject matter expert as it relates to international institutional funds and separately managed accounts
* Research and resolve operational issues pertaining to international institutional investor accounts, at times working with other groups in the process
* Assist the Institutional Client Services Relationship Managers and Sales Relationship Managers with complex client service requests
* Assist the Institutional Client Operations Team Leader with the ongoing development of the Institutional Client Operations Team members including ongoing training, workflow management and peer reviewing sensitive items
* Create, develop, document and implement workflows and process improvements to serve the needs of our international institutional investors as they relate to additions, withdrawals, account set-up, and changes to their accounts
* Responsible for understanding and documenting the nonstandard operational issues typical of accounts trading in international markets, directed brokerage relationships, and other unique institutional trading operations
* Responsible for understanding and documenting the nonstandard operational issues typical of accounts trading in international markets, directed brokerage relationships, and other unique institutional trading operations
* Coordinate with international institutional custodians to support the trading, implementation, and operations aspect of institutional accounts
* Understand and monitor the compliance issues revolving around the international institutional industry, unique codes of ethics, and internal requirements; and create, document and implement policies and procedures
* Coordinate contract negotiation between our clients and internal teams; including Legal and Senior Management
Your Qualifications:
* Bachelor's degree or equivalent combination of education and experience required
* Experience in institutional financial Operations/Onboarding required (5+ years)
* Experience with fund sub-distributor and/or database platform support preferred
* Highly developed qualitative and/or quantitative skills required
* Excellent project management skills and experience
* Excellent verbal and written communication skills
* Ability to adapt to changes in a fast paced, team environment
* Ability to prioritize workload and manage time across various tasks
* Proficient in Microsoft Office software
Why Fisher Investments Europe:
The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians.
It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:
* 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
* 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
* Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees
* $10,000* fertility, hormonal health and family-forming benefit
* A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
* Gym subsidy of up to £50 per month
* Employee Assistance Program and other emotional wellbeing services
* A collaborative working environment that practises ongoing training, educational support and employee appreciation events
* This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.
*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.
FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Job Title: AWM - Operations - Client Support - Analyst
Work Location: 100 Coliseum Drive, Cohoes, NY
Contract Duration: 6 Months
Job Summary
Operations is a dynamic, multi-faceted division that partners across the firm to deliver high-quality financial counseling services to clients. The team also provides critical risk management and control functions to safeguard and enhance the firm's assets and reputation. Ayco is committed to fostering a culturally diverse and inclusive workplace and is proud to be an equal opportunity employer.
Key Responsibilities
- Handle inbound client calls and provide accurate, timely, and satisfactory responses to inquiries and concerns
- Facilitate trade execution and address client questions related to accounts, portfolios, and records
- De-escalate dissatisfied client situations with patience, professionalism, and effective problem resolution
- Guide clients through troubleshooting steps, website navigation, and product/service usage
- Collaborate with client service professionals and financial advisors to enhance the overall client experience
- Review and approve pending client requests, ensuring appropriate authorizations and supporting documentation are compliant with policy requirements
- Coordinate and process team-specific tasks as requested by the business
- Work efficiently across multiple systems and platforms
- Interface with internal teams and business partners to resolve ongoing issues and respond to policy-related inquiries
- Provide operational support and assist with special projects as assigned
- Apply sound business judgment to identify unusual or suspicious activities and escalate concerns appropriately
- Adhere to all firm policies and procedures, including quality standards, client service guidelines, information security, and compliance requirements
Qualifications & Requirements
- Bachelor's degree required
- Working knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook)
- Highly organized with exceptional attention to detail and follow-through
- Strong ability to manage multiple priorities and competing deadlines
- Proven analytical and problem-solving skills
- Team-oriented with a positive attitude and strong work ethic
- Ability to collaborate effectively with all levels of the organization
- Flexible and capable of performing well under pressure in a team environment
- Excellent written and verbal communication skills
- Strong active listening abilities
- Exceptional interpersonal and rapport-building skills
- Ability to thrive in a fast-paced environment
- Strong interest in client service
- Commercially savvy with the ability to exercise discretion when handling highly confidential and sensitive information
POSITION:
RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.
YOUR RESPONSIBILTIES:
Sales
- Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
- Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
- Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
- Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.
Customer Service
- Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
- Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
- Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
- Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.
Operations
- Execute all POS transactions with precision and efficiency.
- Confidently open and close the store register in full compliance with company policies.
- Participate proactively in inventory management while upholding the highest standards of loss prevention.
- Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
- Always uphold immaculate store presentation and operational readiness.
PROFILE:
- Proven success in a premium or luxury retail environment
- Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
- Impeccable personal presentation with exceptional communication skills
- Strong problem-solving capabilities, a refined attention to detail.
- A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
- Flexible availability, including evenings, weekends, and holidays.
- Able to regularly lift and handle Items up to 20 lbs.
- Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
POSITION:
RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.
YOUR RESPONSIBILTIES:
Sales
- Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
- Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
- Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
- Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.
Customer Service
- Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
- Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
- Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
- Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.
Operations
- Execute all POS transactions with precision and efficiency.
- Confidently open and close the store register in full compliance with company policies.
- Participate proactively in inventory management while upholding the highest standards of loss prevention.
- Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
- Always uphold immaculate store presentation and operational readiness.
PROFILE:
- Proven success in a premium or luxury retail environment
- Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
- Impeccable personal presentation with exceptional communication skills
- Strong problem-solving capabilities, a refined attention to detail.
- A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
- Flexible availability, including evenings, weekends, and holidays.
- Able to regularly lift and handle Items up to 20 lbs.
- Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
POSITION:
RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.
YOUR RESPONSIBILTIES:
Sales
- Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
- Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
- Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
- Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.
Customer Service
- Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
- Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
- Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
- Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.
Operations
- Execute all POS transactions with precision and efficiency.
- Confidently open and close the store register in full compliance with company policies.
- Participate proactively in inventory management while upholding the highest standards of loss prevention.
- Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
- Always uphold immaculate store presentation and operational readiness.
PROFILE:
- Proven success in a premium or luxury retail environment
- Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
- Impeccable personal presentation with exceptional communication skills
- Strong problem-solving capabilities, a refined attention to detail.
- A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
- Flexible availability, including evenings, weekends, and holidays.
- Able to regularly lift and handle Items up to 20 lbs.
- Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
POSITION:
RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.
YOUR RESPONSIBILTIES:
Sales
- Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
- Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
- Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
- Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.
Customer Service
- Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
- Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
- Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
- Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.
Operations
- Execute all POS transactions with precision and efficiency.
- Confidently open and close the store register in full compliance with company policies.
- Participate proactively in inventory management while upholding the highest standards of loss prevention.
- Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
- Always uphold immaculate store presentation and operational readiness.
PROFILE:
- Proven success in a premium or luxury retail environment
- Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
- Impeccable personal presentation with exceptional communication skills
- Strong problem-solving capabilities, a refined attention to detail.
- A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
- Flexible availability, including evenings, weekends, and holidays.
- Able to regularly lift and handle Items up to 20 lbs.
- Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Our client, a luxury fashion brand, is seeking a Luxury Client Service Advisor to join their office in Central New Jersey. Candidates should have a passion for client service, and experience engaging with clients remotely. In this role, you’ll create exceptional experiences for clients, build lasting relationships, and inspire brand loyalty while driving business results.
Job Responsibilities
- Deliver an elevated client experience through warm, professional, and personalized service
- Provide full-spectrum customer support via email and phone
- Facilitate online sales, deliveries, returns, and provide timely information to clients
- Coordinate with physical stores to ensure optimal customer experience
- Additional duties as needed and assigned
Role Qualifications
- 3+ years of experience in luxury brands or client-facing roles
- High school diploma or equivalent
- Strong communication skills and ability to connect with individuals quickly and meaningfully
- Team-oriented mindset with excellent problem-solving and multitasking abilities
- Flexible schedule, including evenings, weekends, and holidays
- Foreign language skills are a plus
Salary: $30/hr
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: for access to our Right to Work and E-Verify.
