Medasource Remote Jobs in Usa

Role: Traveling R&D Quality Assurance Site Auditor

As a Traveling R&D Quality Assurance Site Auditor, you will support a global animal health and life sciences organization by conducting independent quality assurance audits across clinical and non-clinical research sites throughout the United States. This role provides critical oversight of veterinary clinical trial sites, laboratories, and third-party research partners to ensure compliance with global regulatory requirements and established quality standards.

You will collaborate closely with internal R&D teams, investigators, contract research organizations (CROs), and external partners to assess compliance, identify potential risks, and support regulatory inspection readiness. This role requires the ability to travel on short notice to research sites as needed to conduct quality assurance audits. All travel expenses will be fully covered.

Key Responsibilities

• Conduct on-site quality assurance audits of veterinary clinical trial sites and laboratories in accordance with VICH GL9 (Good Clinical Practice), GLP, and other applicable global regulatory requirements.
• Travel to clinical trial sites and laboratories across the United States, often on short notice, to perform independent QA site audits.
• Plan, execute, and document site audits, process audits, and vendor audits for clinical development and non-clinical safety studies.
• Assess compliance with VICH GL9 GCP guidelines, GLP regulations, study protocols, and internal quality systems.
• Prepare detailed audit reports and QA statements identifying observations, risks, and compliance gaps.
• Evaluate and follow up on Corrective and Preventive Actions (CAPAs) to ensure appropriate and timely resolution of audit findings.
• Provide sponsor oversight of outsourced studies, including protocol and final report reviews when applicable.
• Collaborate with R&D teams to proactively identify compliance risks and support inspection readiness for regulatory authority inspections.
• Serve as a quality advisor to investigators, study teams, and external partners by providing guidance on GCP/GLP expectations and quality best practices.
• Support internal process audits (self-inspections) of R&D quality systems and contribute to continuous quality improvement initiatives.
• Deliver quality and compliance training to study teams, investigators, and research partners when needed.

Minimum Qualifications

Education

• Master’s degree in a life science (e.g., biology, animal science, veterinary science, pharmacy, or related field) with 5+ years of relevant experience, OR
• Bachelor’s degree in a life science with 10+ years of relevant experience in the animal health, pharmaceutical, or regulated research industry.

Experience

• 5–10 years of experience in Quality Assurance, auditing, or regulatory oversight of veterinary clinical trials and/or non-clinical safety studies.
• Demonstrated experience auditing studies regulated by FDA, USDA, EPA, OECD, or comparable global regulatory authorities.
• Strong working knowledge of VICH GL9 Good Clinical Practice guidelines and Good Laboratory Practice (GLP) requirements.
• Experience performing site audits, investigator site audits, or vendor/CRO audits in a regulated research environment.

Travel Requirements

• Ability and willingness to travel throughout the United States on short notice to conduct site audits.
• Travel may vary depending on study activity but may reach 50–70% during peak periods.
• All travel expenses will be covered.

Preferred Qualifications

• Society for Quality Assurance (SQA) RQAP-GLP certification or equivalent QA certification.
• Experience supporting or participating in regulatory authority inspections.
• Proven experience developing and delivering compliance training to investigators and research teams.
• Strong background in risk-based auditing, risk assessment, and risk management tools.
• Experience with IACUC oversight, biosafety committees, and research health & safety compliance.

Position: Nonclinical Lab Research Assistant

Location: Onsite - Blue Ash, OH

Duration: 12-month contract - possibility for extensions

Schedule: Monday-Friday (8-9am - 5pm)

Start: ASAP

Position Overview

Our client is seeking a highly experienced and technically advanced Research Assistant to support preclinical device evaluation and next-generation physiological modeling initiatives.

This role sits within the Preclinical Research team and focuses on the design, development, execution, and interpretation of advanced bioreactor-based studies to evaluate the safety and performance of medical devices. The selected candidate will play a critical role in building sophisticated, physiologically relevant 3D models that replicate real-world biological systems with high fidelity and reliability.

This is a highly technical, laboratory-intensive role requiring deep hands-on expertise in system design, electromechanical engineering, tissue engineering, and biological model integration. The ideal candidate can contribute immediately with minimal training and thrives in a fast-paced, high-performance research environment.

Core Responsibilities

System Design & Physiological Model Innovation

• Lead the exploration, design, and development of advanced 3D physiological and bioreactor-based systems that mimic real-world biological conditions.
• Design, build, optimize, and maintain sophisticated ex-vivo tissue and organ testing platforms.
• Develop automated feedback control algorithms for physiological systems to ensure accurate simulation of biological dynamics.
• Architect and iteratively improve laboratory system infrastructure to enhance reliability, repeatability, and data integrity.
• Drive innovation in non-animal testing models for medical device evaluation.

Electromechanical System Development

• Design and optimize electromechanical systems for tissue- and organ-level device testing.
• Develop advanced measurement and control systems using LabVIEW and related tools.
• Lead rapid prototyping of custom components using 3D modeling (SolidWorks) and additive manufacturing.
• Integrate hardware and biological systems to create seamless testing environments.
• Contribute to extracorporeal support system design (preferred background in electrical engineering).

Hands-On Laboratory Execution

• Perform meticulous hands-on laboratory work involving:
• 3D printing and additive manufacturing
• Tissue engineering
• Cell culture systems
• Ex-vivo tissue and organ testing
• Execute and support bioreactor-based experimental studies aligned with ongoing research initiatives.
• Maintain precision and attention to detail in all lab procedures, recognizing that the work involves intricate techniques and system “tricks.”
• Ensure laboratory safety, regulatory compliance, and adherence to institutional research standards.

Data, Analysis & Scientific Reporting

• Collect, store, and manage experimental data with scientific rigor and traceability.
• Apply statistical and computational tools to analyze and interpret data.
• Generate detailed technical documentation and formal reports.
• Present findings clearly and effectively to cross-functional research and engineering teams.
• Contribute to study design refinement based on data-driven insights.

Research & Continuous Advancement

• Maintain a disciplined schedule of reviewing scientific publications to stay ahead of industry standards and emerging technologies.
• Explore and evaluate novel technologies not yet widely adopted in practice.
• Contribute strategically to core project discussions to drive team growth and visible outcomes.
• Demonstrate long-term commitment to advancing competitive medical device innovation.

Required Qualifications

Education

• Ph.D. strongly preferred in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Biotechnology, or a related discipline.
• Master’s-level candidates will be considered only if their direct laboratory experience precisely matches the required hands-on output and technical depth.

Experience

• 3–5 years of high-level research experience in advanced biomedical or electromechanical laboratory environments.
• Demonstrated experience designing non-animal testing models for medical device evaluation.
• Proven experience in bioreactor design for ex-vivo tissue or organ testing.
• Strong background in electromechanical engineering (mechatronics, robotics, control systems).
• Hands-on experience in 3D printing, tissue engineering, and cell culture (non-negotiable).
• Experience designing electromechanical systems for tissue- or organ-level device evaluation.
• Working knowledge of anatomy, physiology, tissue mechanics, and biological system dynamics.
• Experience working in regulated R&D environments preferred.
• Familiarity with medical device design controls preferred.

Technical Skills

• Expert-level proficiency in:
• SolidWorks (3D modeling and design)
• LabVIEW (advanced system measurement and control)
• Strong statistical and computational analysis capabilities.
• Ability to develop automated feedback control algorithms.
• Deep understanding of integrated biological and engineering systems.
• Background in electrical engineering related to extracorporeal systems is a significant plus.

Cultural & Performance Expectations

This role requires an individual who can immediately contribute to a highly specialized research initiative.

The ideal candidate will demonstrate:

• “Hit the Ground Running” Capability – Sufficient depth of expertise to operate independently with minimal training.
• Exceptional Attention to Detail – Ability to manage intricate system nuances and precision-based lab techniques.
• Research Passion & Long-Term Commitment – A mindset suited for the “marathon” of innovation in medical device development.
• Intellectual Curiosity – Openness to learning technologies that may not yet exist in mainstream practice.
• Straightforward Communication Style – Clear, efficient collaboration in a high-performance team environment.
• Resilience in Demanding Conditions – Comfort working in an intensive research setting that may occasionally require extended hours (including 12-hour days) to meet project milestones.

Primary Duties and Responsibilities:

• Screen and identify potential study participants from review of protected health information based on protocol eligibility criteria. Based on knowledge and experience, understand to interrupt the feedback to identify potential study participants. Consent study participants including discussion of procedures and tests and ensure that Informed Consent documents are properly signed prior to the start of the study. Identifying and scheduling screening procedures to confirm study participant eligibility and enrollment on clinical trials. Collaborate with insurance coordinators, clinical coordinators and/or research nurse to obtain insurance verification for standard of care procedure. Schedule and coordination of research related services such as Infusions, radiology and other research related services.
• Interviews and assess (i.e. compliance of medicines, quality of life/diary forms, A/Es) at study visits for data required by the protocol. Conduct study related assessments/interventions (i.e. questionnaires). Schedule or coordinate scheduling of study participant appointments and confirming study participant visits and procedures in Oncore and Nimblify for study participant reimbursement.
• Monitor clinical team compliance with required study procedures and GCP standards. Record and document protocol deviations. Complete and report non-compliance in collaboration with study team. May oversee/collaborate with CRS. Coordinate with Sponsor, Clinical Research Specialist and study team to resolve queries and ensure study integrity.
• Educate ancillary staff/departments about the clinical trial. Develop or assist with the development of protocol order sets. Communicate with Sponsors, prepare for monitoring visits (or assist/oversee CRS performing these functions). Participates in required teleconferences, on-site meetings and off-site investigator meetings.
• Extract data from source documents, complete case report forms. Review study participant SAE information and assist PI in submission and/or determination of SAE. Update calendars and study participant status in Oncore.

Minimum Qualifications:

• Bachelor's degree in science or a health-related field and 2 years of clinical research experience OR Associate's degree in science or a health-related field and 3 years of clinical research experience.
• Combinations of related education and experience may be considered.
• PreferredSOCRA/ARCP Clinical Research Certification Upon Hire

Required knowledge, skills, and abilities:

• This position requires excellent oral and written communications skills, organizational skills, and the ability to develop and maintain a rapport with professional, study participants and families.
• It requires knowledge and understanding of case report forms, research documentation, research methods and study protocols. Must be able to read, understand and communicate complex scientific and clinical information.
• Ability to work as a team player maintain and manage conflicts and resolve problems effectively.
• Ability to attend regular scheduled meetings (weekly, monthly and team).
• High degree of accurate and organized records and work with some level of independence.
• Strong interpersonal skills and extensive judgment are required to appropriately respond to participants, family and research staff.
• Proficient use of computers, strong attention to detail and the ability to multi-task are also necessary.
• Equipment utilized: OnCore, Microsoft office

Level of Decision Making:

• This position will follow site policies, IRB, FDA and GCPs.
• The position is responsible for protocol compliance.
• The position may contribute to SOPs and policies at the site.
• This position will determine study participant eligibility, communicate directly with physicians, research nurses, study participants and the study team to ensure compliance with the protocol.

Scope and Impact:

• This position is screening and consenting participants; thus interacting with the public and determining eligibility and compliance on clinical trials.
• This position must closely interact with the PI and study team, and ancillary departments and function autonomously at the site.
• This is a highly regulated, high profile (customer service with the public a multi-disciplinary parties) position and failure to comply with regulations including compliance with the protocol could result in sanctions by regulatory bodies.

Direction Provided to Others:

• Multiple positions, CRS, CDC and Lab Techs

Physical Requirements:

• Working in a face-paced environment (Clinics) and may be sitting for long periods of time.

Title: QC Laboratory Technician

Location: Concord, NC

Duration: 12 month contract, potential of extension

Schedule: Monday – Friday, 7:30 AM – 4:15 PM (or 8:30 AM – 5:15 PM)

Overview

Our Quality Control (QC) organization is seeking a QA Laboratory Technician to support laboratory

equipment, Temperature‑Controlled Units (TCUs), and reusable laboratory glassware cleaning across

all QC functional areas—including Chemistry, Microbiology, and Environmental Monitoring (EM).

This role is essential in maintaining a compliant, safe, and inspection‑ready laboratory environment.

Responsibilities

• Prepare and use cleaning, sporicidal, and disinfecting agents according to manufacturer

instructions.

• Ensure all chemical agents are within expiration and dispose of expired or unused agents per

local safety procedures.

• Document all equipment cleaning activities accurately and timely.

• Transfer temperature‑dependent materials between equivalent TCUs prior to cleaning activities.

• Confirm that the Instrument Maintenance Custodian has removed equipment from service

before cleaning.

• Identify and remove damaged glassware, ensuring appropriate disposal.

• Perform routine cleaning and disinfecting of equipment and TCUs following prescribed

frequencies.

• Clean reusable laboratory glassware to meet required standards for intended use.

• Segregate dirty glassware and store clean glassware in a manner that maintains cleanliness and

prevents contamination.

• Prepare cleaning solutions for manual glassware washing.

• Support overall QC lab cleaning processes across Chemistry, Micro, and EM groups.

Requirements

• Experience with GMARS and/or LabVantage LIMS (experience in at least one significantly

reduces qualification time).

• Previous experience working in a GMP environment.

• Ability to work in laboratory settings with required PPE.

• Pharma manufacturing or QC laboratory experience.

• Prior hands-on experience cleaning laboratory equipment, TCUs, and reusable glassware.

Job Title: Associate Epic Analyst - Ambulatory

Location: Jackosnville, FL (Onsite/Hybrid)

Duration: 9-month Contract to Hire

Start Date: March 23, 2026

Position Summary

We are seeking an Associate Epic Analyst to join our client's team in Jackosnville, FL, through a structured upskilling and training program. This role is ideal for individuals with a strong IT foundation who are looking to transition into the Epic ecosystem. The selected candidate will receive formal Epic training, hands-on project exposure, and the opportunity to travel to Epic headquarters to obtain Epic certification. This position is designed to develop future Epic Analysts by pairing foundational technical skills with guided Epic application training and mentorship.

Key Responsibilities

• Participate in Epic training programs and certification coursework as assigned
• Support senior Epic Analysts with application configuration, testing, and documentation
• Assist with system build activities, including workflow analysis and basic configuration tasks
• Participate in unit testing, integrated testing, and user acceptance testing (UAT)
• Help gather and document business requirements and translate them into system needs
• Provide support during go-lives, upgrades, and optimization initiatives
• Troubleshoot application issues and escalate as appropriate
• Maintain clear documentation of system build, workflows, and changes

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Healthcare Information Systems, or a related field (or equivalent experience)
• Prior experience in an IT, systems, application support, or technical analyst role. Clinical experience is a great plus!
• Strong analytical and problem-solving skills
• Ability to learn complex systems and workflows quickly
• Excellent communication skills, with the ability to work with both technical and non-technical stakeholders
• Willingness and ability to travel for Epic training and certification

Preferred Qualifications

• Exposure to healthcare IT environments (EHRs, clinical systems, revenue cycle systems, etc.)
• Experience with system testing, application support, or business analysis
• Understanding of healthcare workflows (clinical, access, revenue cycle, or operational)

Title: Project Manager – Patient Assistance Programs (PAP)

Client: Eli Lilly and Company

Location: Indianapolis, IN

Duration: 2 Years

Start Date: TBD

Pay Rate: $55–$60 per hour

We are seeking an experienced Project Manager to support Patient Assistance Programs (PAPs) within Medical Affairs. This role is ideal for an operationally strong, detail-oriented professional who thrives in complex, regulated environments and can effectively collaborate across Medical, Quality, Regulatory, and Compliance teams.

The successful candidate will play a key role in ensuring compliant, efficient execution of program activities while driving patient-focused outcomes.

Key Responsibilities

• Provide end-to-end project management support for Patient Assistance Programs within Medical Affairs, ensuring operational excellence and regulatory compliance
• Manage controlled documentation processes, including creation, review, approval, tracking, and maintenance
• Lead and coordinate activities within Veeva Vault (Quality, QMS, Regulatory, and Compliance modules)
• Track deliverables, timelines, risks, and issues; proactively identify challenges and implement compliant, practical solutions
• Partner cross-functionally to support audits, inspections, and compliance readiness activities
• Drive continuous improvement initiatives to enhance processes and program effectiveness
• Communicate effectively with diverse stakeholders, demonstrating strong emotional intelligence and sound judgment

Qualifications

• Bachelor’s degree in a related field
• Proven project management experience within pharmaceutical, biotech, or regulated healthcare environments
• Extensive hands-on experience with Veeva Vault, including Quality, QMS, Regulatory, and Compliance workflows
• Strong knowledge of documentation standards, quality systems, and regulatory compliance requirements
• Ability to navigate ambiguity and adapt quickly in a dynamic, cross-functional environment

Medasource Customer Support Specialist

Job Summary

The Medasource Customer Support Specialist plays a critical role in ensuring seamless contractor operations and client satisfaction across multiple accounts. This individual serves as a key liaison between internal teams, clients, and consultants, with a strong focus on operational excellence, compliance, and communication.

Key Responsibilities

• VMS System Management (If Applicable)
• Monitor and manage job requisitions and submissions through various Vendor Management Systems (VMS)
• Ensure compliance with client-specific requirements and deadlines
• Track activity and status updates within VMS platforms
• Create contractor profiles in VMS upon offer acceptance, coordinate manager approvals ensure proper placements within internal ATS.
• Update contractor records for extensions, terminations, and any other operational changes.
• Assist in extension processes, rate increases, offboarding, and related administrative tasks
• Client-Specific Onboarding
• Coordinate with onboarding team to ensure onboarding processes for new hires adheres to each client’s expectations
• Monitor completion and ensure compliance prior to consultant engagements
• Responsible for distribution of all clients related access and equipment documentation.
• Serve as the point of contact between internal teams, clients, and contractors during onboarding
• Timekeeping & Payroll Coordination
• Act as the main point of contact for all timekeeping access issues
• Proactively resolve delays related to payroll system approvals and ensure timely setup of time portal credentials
• Monitor and follow up with managers/clients to guarantee accurate time entry and approval ahead of payroll deadlines

Compensation:

$45,000 base salary

Bonus: Upon Completion

Location: Indianapolis, IN (onsite)

Remote: Flexible (2 days/week after training)

*12 month sales training program in Indianapolis, IN after which you'll get the opportunity to move to one of our 32 markets.

Medasource was established tin 2012 to provide human capital solutions across the Healthcare industry focusing on Provider Technology, Revenue Cycle Management and Payer Operations, Pharma/Biotech, and Government market sectors. Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

RESPONSIBILITIES

Business Development Associates are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a solution-driven, approach to selling consulting and professional services. Further, as a BDA, you will be responsible for strategic lead generation and new meeting setting at both active, long-term partnerships and newer, prospective clients. Once you complete training, you will graduate into the Account Executive role. As an AE, 80% of your time will be spent in front of customer decision makers to build partnerships, pipeline opportunities, and secure win-win engagements with our clients. Here are the primary drivers for success in this role:

• Strategically identify opportunities and pursuits in 3-5 designated target accounts
• Build and sustain long-lasting relationships with new and existing clients within your assigned accounts through onsite client meetings, presentations, and outings such as ball games, dinners, golf, etc.
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience of our Fortune 500 target accounts
• Presenting to C-suite executives and championing solutions for their project roadmap
• Continue to meet and exceed target sales goals
• Set personal and team goals through frequent sprint sessions with your manager and sales support team
• All other job duties and responsibilities as assigned by the Company and/or typical for the position.

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis (12 months)
• Led by Medasource’s President, sales trainers and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Role playing situational selling exercises and ride-alongs with senior account executives
• Calling on your established territory, and possibly other active accounts, to set new meetings
• Learning how to effectively prospect leads and execute lead gen activities
• Curate an opportunity pipeline that allows you to hit the ground running as AE back in sales territory
• Joining any/ all meetings set and additional client meetings as applicable
• Prepare to be a highly effective AE Day 1 in the field
• Fostering executive-level relationships

WHAT YOU WILL NEED TO SUCCEED

• Competitive, motivated spirit and desire to succeed
• Outstanding communication skills and innate ability to connect with people
• Entrepreneurial spirit with desire to learn and grow
• Results-driven and forward-thinking
• Thrives in a fast-paced, collaborative, and positive work environment
• Bachelor’s Degree

BENEFITS & PERKS

• Base salary + uncapped commission
• Quarterly bonuses
• Monthly smartphone stipend and car allowance
• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• All-expenses-paid Reward Trip each year for top producers and a guest
• Expense budget for client entertainment
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Top-notch training programs at every step in your career
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

*12 month sales training program in Indianapolis, IN after which you'll get the opportunity to move to one of our 32 markets.

Medasource was established tin 2012 to provide human capital solutions across the Healthcare industry focusing on Provider Technology, Revenue Cycle Management and Payer Operations, Pharma/Biotech, and Government market sectors. Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

RESPONSIBILITIES

Clinical Business Development Associates are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a solution-driven, approach to selling consulting and professional services. Further, as a BDA, you will be responsible for strategic lead generation and new meeting setting at both active, long-term partnerships and newer, prospective clinical clients. Once you complete training, you will graduate into the Account Executive role. As a Clinical AE, 80% of your time will be spent in front of customer decision makers to build partnerships, pipeline opportunities, and secure win-win engagements with our clients. Here are the primary drivers for success in this role:

• Strategically identify opportunities and pursuits in 3-5 designated target accounts within the clinical space
• Build and sustain long-lasting relationships with new and existing clients within your assigned accounts through onsite client meetings, presentations, and outings such as ball games, dinners, golf, etc.
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience of our Fortune 500 target accounts
• Presenting to C-suite executives and championing solutions for their project roadmap
• Continue to meet and exceed target sales goals
• Set personal and team goals through frequent sprint sessions with your manager and sales support team
• All other job duties and responsibilities as assigned by the Company and/or typical for the position.

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis (12 months)
• Led by Medasource's President, sales trainers and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Role playing situational selling exercises and ride-alongs with senior account executives
• Calling on your established territory, and possibly other active accounts, to set new meetings
• Learning how to effectively prospect leads and execute lead gen activities
• Curate an opportunity pipeline that allows you to hit the ground running as AE back in sales territory
• Joining any/ all meetings set and additional client meetings as applicable
• Prepare to be a highly effective AE Day 1 in the field
• Fostering executive-level relationships

WHAT YOU WILL NEED TO SUCCEED

• Competitive, motivated spirit and desire to succeed
• Outstanding communication skills and innate ability to connect with people
• Entrepreneurial spirit with desire to learn and grow
• Results-driven and forward-thinking
• Thrives in a fast-paced, collaborative, and positive work environment
• Bachelor's Degree

BENEFITS & PERKS

• Base salary + uncapped commission
• Quarterly bonuses
• Monthly smartphone stipend and car allowance
• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• All-expenses-paid Reward Trip each year for top producers and a guest
• Expense budget for client entertainment
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven's BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Top-notch training programs at every step in your career
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Medasource is seeking a driven and entrepreneurial minded individual that is passionate about sales. Associate Account Executives are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a relationship-driven, client-focused approach to selling consulting and professional services. Once you complete training, 60% of your time will be spent in front of clients to build partnerships, pipeline opportunities, and secure win-win engagements. We use a relationship-based selling approach with Fortune 500 healthcare clients. We are not just in the business of consulting services - we are in the business of making a meaningful and authentic impact both internally with our employees and externally with our clients and consultants.

RESPONSIBILITIES

• Strategically identify opportunities in 3-5 designated target accounts
• Build and sustain long-lasting relationships with new and existing clients through onsite client meetings, presentations, and outings
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience we provide
• Present to C-suite executives and champion solutions for their projects
• Continue to meet and exceed target sales goals

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis - 5 months + paid housing
• Led by Medasource’s President, sales trainers and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Establishing your client portfolio
• Fostering executive-level relationships

WHAT YOU WILL NEED TO SUCCEED

• Competitive, motivated spirit and desire to succeed
• Outstanding communication skills and innate ability to connect with people
• Entrepreneurial spirit with desire to learn and grow
• Results-driven and forward-thinking
• Thrives in a fast-paced, collaborative, and positive work environment
• Bachelor’s Degree

BENEFITS & PERKS

• Base salary + uncapped commission
• Quarterly bonuses
• Monthly smartphone stipend and car allowance
• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• All-expenses-paid Reward Trip each year for top producers and a guest
• Expense budget for client entertainment
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Top-notch training programs at every step in your career
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Associate Account Executive

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping

culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.

In 2012, Medasource was established to provide human capital solutions across the Healthcare spectrum focusing in the Industries of Technology, Revenue Cycle Management, Pharmaceuticals, Governments Services, and Provider Solutions. Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

RESPONSIBILITIES

Associate Account Executives are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a solution-driven, approach to selling consulting and professional services. Once you complete training, 80% of your time will be spent in front of customer decision makers to build partnerships, pipeline opportunities, and secure win-win engagements with our clients. Here are the primary drivers for success in this role:

• Strategically identify opportunities and pursuits in 3-5 designated target accounts
• Build and sustain long-lasting relationships with new and existing clients within your assigned accounts through onsite client meetings, presentations, and outings such as ball games, dinners, golf, etc.
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience of our Fortune 500 target accounts
• Presenting to C-suite executives and championing solutions for their project roadmap
• Continue to meet and exceed target sales goals
• Set personal and team goals through frequent sprint sessions with your manager and sales support team
• All other job duties and responsibilities as assigned by the Company and/or typical for the position.

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis
• Led by Medasource’s President, sales trainers and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Role playing situational selling exercises and ride-alongs with senior account executives
• Establishing your client portfolio
• Fostering executive-level relationships

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping

culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.

In 2012, Medasource was established to provide niche services exclusively in the Healthcare industry, including these practice areas: Providers, Payers, Government, and Life Sciences (pharma, device, diagnostic, clinical research, commercial labs, consumer goods, food sciences, chemicals, agriculture, and environmental sciences). Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

RESPONSIBILITIES

Associate Account Executives are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a solution-driven, approach to selling consulting and professional services. Once you complete training, 80% of your time will be spent in front of customer decision makers to build partnerships, pipeline opportunities, and secure win-win engagements with our clients. Here are the primary drivers for success in this role:

• Strategically identify opportunities and pursuits in 3-5 designated target accounts
• Build and sustain long-lasting relationships with new and existing clients within your assigned accounts through onsite client meetings, presentations, and outings such as ball games, dinners, golf, etc.
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience of our Fortune 500 target accounts
• Presenting to C-suite executives and championing solutions for their project roadmap
• Continue to meet and exceed target sales goals
• Set personal and team goals through frequent sprint sessions with your manager and sales support team

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis
• Led by Medasource’s President and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Role playing situational selling exercises and ride-alongs with senior account executives
• Establishing your client portfolio
• Fostering executive-level relationships

BENEFITS & PERKS

• Base salary + uncapped commissions
• Monthly smartphone stipend and car allowance
• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• All-expenses-paid Reward Trip each year for top producers and a guest
• Expense budget for client entertainment
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Access to Eight Eleven University (internal personal and professional development program)
• Top-notch training at every step in your career
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

WHAT YOU WILL NEED TO SUCCEED

• Competitive, motivated spirit and desire to succeed
• Outstanding communication skills and innate ability to connect with people
• Entrepreneurial spirit with desire to learn and grow
• Results-driven and forward-thinking
• Thrives in a fast-paced, collaborative, and positive work environment
• Bachelor’s Degree

EEO STATEMENT

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

PAY DISCLAIMER:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Analytical Product Manager

User Feedback & Competitor Comparison (Advanced WiFi)

Pay: $65-$70/hr

Location: Greenwood Village, Co. 4 days onsite/1 day remote.

Goal

• Bolster data driven investigations to improve Advanced WiFi performance, end‑client interoperability, and overall customer satisfaction by leveraging internal and external customer/user feedback into actionable investigations.

Program Overview

• Review and facilitate user feedback loops for both internal employee and external customers insight
• Maintain open, rapid communication channels with internal stakeholder teams to make actionable impacts from reviewed customer/user feedback
• Inform Spectrum’s roadmap by tracking device ecosystem trends and upcoming features
• Lead competitor comparison documentation and upkeep for all ISP, FWA, and third-party WiFi Hardware and Advanced Feature offerings
• Ability to make decisions and solve problems while working under pressure
• Ability to develop strong working relationships with peers and project members
• Demonstrated experience defining and implementing Lean frameworks within a large enterprise
• Experience with Jira, Confluence, SharePoint, Tableau, and social media aggregation tools such as Talkwalker a plus
• Experience in Telecommunications industry
• Knowledge and experience with Agile delivery frameworks: Agile, Scrum, Kanban, SAFe, Scrum at Scale, LeSS, Lean, Six Sigma

Key Responsibilities

• Synthesize insights from dual feedback streams
• Combine qualitative (sentiment, themes, verbatim comments) and quantitative data (trends, volume, NPS/CSAT scores, engagement metrics) from internal employee programs and external WiFi 7 social/user feedback into clear, prioritized insight reports, executive summaries, and interactive dashboards.
• Translate user and employee voice into actionable product improvements by identifying high-impact pain points, feature requests, and opportunities; create data-backed prioritization frameworks to influence the product roadmap for both WiFi 7 router hardware/firmware and internal employee-facing programs/tools.

• Define and track success metrics tied to feedback
• Establish and monitor KPIs such as sentiment trends, issue resolution velocity, feedback loop closure rate, NPS/CSAT uplift, adoption of addressed features, and reduction in recurring complaints for both internal programs and WiFi 7 router user experience.
• Manage proactive social media engagement and reputation by working with social/media/customer success teams to respond to public feedback, escalate critical issues, convert detractors into advocates, highlight product wins based on positive mentions, and mitigate potential reputational risks emerging from WiFi 7 discussions.

• Roadmap and strategy
• Partner closely with engineering, firmware, UX, and hardware teams to define requirements, write user stories/epics, and ensure that validated feedback directly shapes iterations, bug fixes, new capabilities (e.g., enhanced mesh, AI-driven optimization), and release planning for WiFi 7 products and internal solutions.
• Facilitate cross-functional alignment and feedback review cadences Lead regular insight-sharing sessions, roadmap alignment meetings, and working groups with stakeholders (engineering, support, marketing, customer success, leadership) to present findings, gain buy-in, and track progress on feedback-driven initiatives.

• Governance and compliance
• Ensure data privacy, regulatory compliance, and responsible use of device intelligence.
• Maintain partner scorecards and periodic business reviews.

Core Processes (owned by this role)

• Feedback Collection and Analysis:
• Design and implement systems for gathering feedback from internal employees on company programs, tools, and services, including surveys, focus groups, and usage analytics.
• Monitor and analyze social media channels (e.g., Twitter/X, Reddit, Facebook, LinkedIn) for user feedback on WiFi 7 routers, identifying trends, pain points, and opportunities related to performance, usability, security, and features like multi-gigabit speeds, low latency, and enhanced spectrum efficiency.
• Synthesize qualitative and quantitative data from both internal and external sources to create actionable insights reports, dashboards, and recommendations.

• Product Strategy and Integration:
• Collaborate with engineering teams to prioritize feedback-driven features and bug fixes for WiFi 7 routers, ensuring alignment with technical standards (e.g., 802.11be) and market demands.
• Influence the roadmap for internal employee programs by translating feedback into iterative improvements, such as enhancing user interfaces, integration with existing systems, or adding new functionalities.
• Work with marketing and customer success teams to respond to social media feedback, turning negative experiences into product wins and amplifying positive user stories.

• Cross-Functional Leadership:
• Lead feedback review meetings with stakeholders, presenting data-backed proposals to senior leadership.
• Develop metrics for success, such as Net Promoter Score (NPS), sentiment analysis scores, and resolution rates for identified issues.
• Stay abreast of industry trends in WiFi technology, user experience design, and feedback management tools to innovate collection methods.

Qualifications

• 7+ years in Product Management, Partner/Program Management, or Technical Account Management; telecom/broadband/Wi‑Fi domain experience strongly preferred.
• Hands‑on experience designing and running customer feedback loops and opening investigations based on trending data.
• Strong understanding of Wi‑Fi technologies (802.11ac/ax/be), DFS behavior, mesh systems, client steering/roaming, and device interoperability.
• Proven experience driving cross‑functional programs with Engineering, QA, Operations, Legal, and Marketing.
• Data‑driven: able to define KPIs, interpret telemetry, and build actionable insights (e.g., Tableau/Looker).
• Tools: Jira/Confluence, release management systems, device telemetry platforms; familiarity with Plume/OpenSync, CUJO DI, and prior experience working with vendors a plus.

Success Metrics (KPIs)

• Reduction in RC/TC rates tied to partner/interoperability issues.
• Experience Feedback SLA adherence: # of Tier‑1 partners onboarded and active
• NPS/CX improvements for cohorts impacted by interop fixes
• Decrease in repeat trouble calls for identified device categories or

RELATED WORK EXPERIENCE Number of Years:

Project Management experience 7+

Lean/Agile process experience 3+

EDUCATION, CERTIFICATION & LICENSES:

Bachelor’s degree in computer science, business, marketing, information systems, business administration or related field, or equivalent experience

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Title: Supvr Generation – Planner

Location: Big Bend, but may travel to Bayside and Polk as well

Schedule: M-F, 7 – 3 pm

Salary Range: $100K - $117K

Job Description:

The Planner Generation Supervisor is responsible in a line capacity to the Superintendent of Construction. Planner Generation Supervisor is responsible for planning and scheduling capital improvement construction projects within Energy Supply. Prepares construction and field installation scope of work packages, generates work orders, and tasks, and administers the Tampa Electric Contractor Safety Management Program (CSMP) on all projects. Additionally, the Planner Generation Supervisor is responsible for the planning and scheduling management oversight of third-party contractors, and the monitoring of daily field work activities to ensure reported earned values are accurate. The Planner Generation Supervisor will ensure the quality of all work performed while identifying construction critical items that may have the potential to impact the work schedule.

EDUCATION:

Required: High School Diploma or GED. Formal or informal construction management training is required. Formal Primavera training and knowledge of construction codes/standards (i.e., OSHA, AWS, ASME, ASTM etc.) are also required.

Preferred: Construction Management degree from a regionally accredited university, OSHA 10 or 30 certified

EXPERIENCE:

Required: Minimum 10 years heavy industrial construction, supervision, planning, and scheduling experience related to the Duties & Responsibilities of this position. College degree may be considered in lieu of two (2) years equivalent experience. Must have capital project execution experience, all phases from concept through contract execution, utilizing work management systems and Primavera software. Must possess strong leadership qualities and have team building skills.

Preferred: Minimum 15 years of related or equivalent experience in project planning, scheduling, and execution of piping, steel erection, rigging, mechanical and /or civil/structural, I&C, and electrical systems as it relates to power plant or industrial environments.

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO: We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Job Title: Maintenance Technician

Location: On-site in Estancia, New Mexico

Hours: 40 hours per week | 7-4pm or 8-5pm

Our client is seeking a Maintenance Technician who is passionate about maintaining safe, secure, and well-functioning facilities. This role is responsible for installing, maintaining, and repairing building structures and systems, including plumbing, electrical wiring, machinery, equipment, and facility grounds.

Responsibilities

• Maintain and repair the physical structure of the facility to ensure safe and secure operations.
• Inspect, diagnose, and repair machinery and equipment.
• Install and repair electrical systems, wiring, and electronic components of machinery or equipment.
• Perform preventative maintenance on equipment according to established maintenance schedules.
• Assist with general facility upkeep including grounds and infrastructure.
• Follow safety procedures and operational protocols while completing maintenance tasks.

Qualifications

• High school diploma, GED, or equivalent required.
• Minimum of 2 years of experience in general maintenance, construction, or a related trade.
• Technical or trade school training in a maintenance or construction field may substitute for experience on a year-for-year basis.
• Knowledge of building construction and building systems preferred.
• Valid driver’s license required.
• Must be at least 18 years of age.

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Quality Control Data Entry Specialist (EM/Microbiology)

Contract: 6 months

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Location: Onsite – Concord, NC

Position Summary

We are seeking two Quality Control Data Entry Specialists to support a short-term data backlog during a critical transition period. These roles will focus primarily on Environmental Monitoring (EM) and Microbiology data entry, supporting the transition of testing activities from a third-party vendor to internal QC testing teams.

This is a hands-on, execution-focused role ideal for candidates with prior exposure to EM or Microbiology environments who can quickly integrate into a GMP setting and provide immediate impact.

Key Responsibilities

• Perform accurate and timely data entry for EM and Microbiology testing activities

• Support backlog reduction related to historical and ongoing QC data

• Enter, verify, and reconcile data within applicable QC systems (e.g., LIMS, spreadsheets, databases)

• Partner with EM and Microbiology testing teams during the transition of testing activities in-house

• Ensure data integrity and compliance with cGMP and internal quality standards

• Assist with documentation accuracy, record completeness, and audit readiness

• Escalate data discrepancies or issues to QC leadership as needed

Required Qualifications

• Prior experience or familiarity with Environmental Monitoring (EM) and/or Microbiology within a GMP environment

• Experience performing QC data entry or working with quality records

• Strong attention to detail and data accuracy

• Ability to work onsite on a standard weekday schedule (M–F, 8–5)

• Comfortable working in a fast-paced manufacturing or laboratory environment

• Ability to start quickly and adapt to evolving priorities

Preferred Qualifications

• Experience supporting EM programs in parenteral or aseptic manufacturing environments

• Familiarity with LIMS or electronic quality systems

• Prior experience supporting QC testing transitions or vendor-to-internal workflows

• Associate’s or Bachelor’s degree in a scientific or technical discipline

Additional Notes

• This is a 6-month contract role with a defined scope focused on data backlog reduction and transition support

Senior Technical Support Engineer

Location: San Francisco, CA | Raleigh, NC | Dallas, TX | Boston, MA

Schedule: Hybrid – 3 days onsite required

Employment Type: 6-Month Contract-to-Hire

Pay Rate: $65–68/hour

Start Date: ASAP

About the Role

The Technical Solutions team is focused on advancing care and research innovation. We support new business initiatives by expanding product capabilities in strategic areas and delivering a scalable technical support framework across multiple product portfolios.

As a Senior Technical Support Engineer, you will partner closely with internal stakeholders to identify, reproduce, troubleshoot, and resolve complex technical issues. You will support infrastructure, permissions, and configuration changes while delivering high-level technical support and sustaining engineering services that help customers achieve meaningful business outcomes.

This role offers the opportunity to collaborate with customers, developers, architects, and operations teams to solve challenging, high-impact problems. You will also contribute to building support tooling and infrastructure to improve operational efficiency.

Travel up to 10% may be required.

Key Responsibilities

• Own and manage technical customer issues from identification through full resolution
• Reproduce and troubleshoot complex technical problems, including reviewing and analyzing code to determine root cause
• Project manage new client deployment issues through to completion
• Implement infrastructure, security, and permissions configuration changes
• Drive operational efficiencies by identifying improvements in process, tooling, and product functionality
• Develop playbooks and knowledge base documentation to streamline issue resolution
• Create internal reports and dashboards for issue tracking and performance monitoring

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or related field
• Cloud operations experience (creating buckets, virtual machines, and managing security access controls/IAM)
• 3+ years of experience with Python or another object-oriented programming language
• 3+ years of experience working with SQL
• Experience troubleshooting data-related issues
• Proficiency with GitHub and Jira
• Strong troubleshooting skills with the ability to track complex technical details
• Excellent communication skills with the ability to translate technical findings for both senior developers and non-technical stakeholders

Preferred Qualifications

• 4+ years of experience in healthcare technology
• Experience supporting highly regulated software environments
• Experience with R
• Infrastructure-as-Code (IaC) experience such as Terraform, Ansible, or similar tools
• Self-starter mindset with strong ownership and a passion for driving issues through to resolution

Title: Senior Technical Support Engineer (Care Delivery)

Employment Type: 6-Month Contract-to-Hire

Start Date: ASAP

Work Model: Hybrid – 3 days onsite required

Eligible Locations: Boston, MA | Raleigh, NC | Dallas, TX | Waterloo, Ontario (Canada)

Compensation: 65-68/hr

About the Role

We are hiring a Senior Technical Support Engineer to support a complex production application environment focused on care delivery workflows. This is a hands-on troubleshooting role for someone who enjoys diagnosing real system problems — not a developer stop-gap role.

You will investigate live production issues, analyze application behavior, read backend code, execute SQL queries, and either resolve problems directly or partner with engineering teams to drive fixes.

The ideal candidate is a career technical support professional who takes ownership of issues and thrives in a high-impact operational environment.

What You’ll Do

• Reproduce and diagnose complex production issues
• Read and interpret object-oriented backend code
• Execute advanced SQL queries to validate system behavior
• Identify root cause and resolve issues when possible
• Escalate bugs to engineering with clear technical documentation
• Support ongoing operational stability of the platform
• Work within ticketing systems to manage incidents
• Improve support tooling and workflows
• Collaborate cross-functionally with engineering and operations teams

Required Qualifications

Technical

• Strong object-oriented programming background in Java, Go, or Python (must be strong in at least one)
• Advanced SQL querying skills
• Application-level troubleshooting experience
• Ability to read and debug code (not just run scripts)
• Experience working within ticketing/incident systems

Preferred Qualifications

• Experience as a Senior/Staff/Principal Technical Support Engineer
• Python scripting or automation experience
• Exposure to AI workflow optimization
• Healthcare or life sciences industry experience (nice to have)

Ideal Candidate Profile

• Senior application support engineer (career support track)
• Comfortable reading production code daily
• Strong ownership mindset — drives problems to resolution
• Not a developer seeking a temporary role
• Enjoys deep troubleshooting and operational stability work

Additional Details

• 6-month contract to hire
• Hybrid (3 days onsite required)
• Candidates must reside in Boston, Raleigh, Dallas, or Waterloo
• Immediate start preferred

Role: Imaging Technican

Type: Contract - 3 Months

Location: Athens, GA

Summary: Individual will be responsible for the installation, inspection, maintenance, troubleshooting, and repair of diagnostic imaging equipment within a hospital environment. This role ensures imaging systems operate safely, reliably, and in compliance with regulatory standards to support uninterrupted patient care. The technician works closely with radiology staff, biomedical engineering teams, IT, and equipment vendors.

Equipment Maintenance & Repair

• Perform preventive maintenance (PM) on imaging systems according to manufacturer and hospital schedules
• Diagnose mechanical, electrical, and software issues in imaging equipment
• Repair or replace defective components, including circuit boards, power supplies, detectors, and mechanical assemblies
• Calibrate and test systems to ensure optimal performance and image quality
• Maintain service documentation and maintenance logs

Supported Equipment May Include

• X-ray systems (portable and fixed)
• CT scanners
• MRI systems
• Ultrasound machines
• Fluoroscopy units
• PACS-related hardware components

(Specific modality support may vary depending on experience and certification.)

Associate Account Executive

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping

culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.

In 2012, Medasource was established to provide human capital solutions across the Healthcare spectrum focusing in the Industries of Technology, Revenue Cycle Management, Pharmaceuticals, Governments Services, and Provider Solutions. Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

RESPONSIBILITIES

Associate Account Executives are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a solution-driven, approach to selling consulting and professional services. Once you complete training, 80% of your time will be spent in front of customer decision makers to build partnerships, pipeline opportunities, and secure win-win engagements with our clients. Here are the primary drivers for success in this role:

• Strategically identify opportunities and pursuits in 3-5 designated target accounts
• Build and sustain long-lasting relationships with new and existing clients within your assigned accounts through onsite client meetings, presentations, and outings such as ball games, dinners, golf, etc.
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience of our Fortune 500 target accounts
• Presenting to C-suite executives and championing solutions for their project roadmap
• Continue to meet and exceed target sales goals
• Set personal and team goals through frequent sprint sessions with your manager and sales support team
• All other job duties and responsibilities as assigned by the Company and/or typical for the position.

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis
• Led by Medasource’s President, sales trainers and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Role playing situational selling exercises and ride-alongs with senior account executives
• Establishing your client portfolio
• Fostering executive-level relationships

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.