Medasource Jobs in Usa

Certified Risk Adjustment Coder (CRC)

Hybrid | Des Moines, IA (Onsite Tues–Thurs, Remote Mon/Fri)

$40/hour | 6-Month Contract with Potential for Conversion

We are seeking a Certified Risk Adjustment Coder (CRC) to support Medicare Risk Adjustment initiatives through detailed HCC medical record reviews and direct provider engagement. This role is ideal for someone confident, collaborative, and comfortable working onsite with provider teams to drive documentation accuracy and performance improvement.

This position requires onsite presence Tuesday–Thursday in Des Moines, IA with 10% local travel, and remote flexibility on Mondays and Fridays.

Position Overview

This role performs concurrent medical record reviews to ensure accurate capture of HCC conditions and appropriate documentation reflecting patient severity of illness. The coder will collaborate closely with physicians, clinical leadership, and provider engagement teams to improve documentation practices and support compliance with CMS guidelines.

Key Responsibilities

• Conduct comprehensive reviews of medical records for accurate HCC diagnosis capture
• Validate diagnosis codes within Clinical Documentation Improvement (CDI) alerts
• Identify missed or unsupported diagnoses and initiate provider queries
• Ensure compliance with CMS, ICD-10-CM, and Risk Adjustment guidelines
• Interact directly with physicians to improve documentation quality
• Analyze findings and present documentation improvement opportunities
• Support provider education initiatives and track performance metrics
• Maintain strong collaboration with clinical leadership and network performance teams

Required Qualifications

• Active CRC certification (required)
• Minimum 3–5 years of HCC coding and provider query experience
• Experience conducting medical record reviews for Medicare Risk Adjustment
• Strong knowledge of ICD-9/ICD-10 coding guidelines
• Ability to confidently communicate with providers and clinical leadership
• Advanced proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Experience working within multiple EMR systems
• Ability to manage deadlines and high-volume workload with accuracy

Preferred Qualifications

• 5+ years of clinical chart review or HCC medical record review
• Clinical background (RN, CDI certification, or related credentials)
• Experience presenting documentation findings to leadership teams
• Bachelor’s degree in a related field (preferred)

What We’re Looking For

• Strong communicator who can professionally engage and educate providers
• Detail-oriented with high accuracy and analytical ability
• Self-starter who can work independently and onsite within a collaborative environment
• Comfortable receiving and delivering feedback

If you are a confident Risk Adjustment professional who enjoys provider interaction and driving documentation excellence, we would love to connect.

Position: Associate BMET I

Duration: 6 month contract to hire

Hours: 7:30am-4:00pm

Start Date: ASAP

Job Description:

Technology has impacted biomedical equipment in the health field. Bio-medical engineering technicians are needed to perform safety checks, preventive maintenance, calibration and device inventory and validation. In this role with our client you will be collecting data on medical devices currently in the network and entering information into a database. This information will be used to validate and track where all medical devices are being used. You will also install, inspect, troubleshoot, repair, calibrate, and verify the performance of complex biomedical equipment with minimal supervision.

We are looking for people who are looking to get into the Biomedical Field!

Responsibilities:

• Work with team members to collect and survey medical devices that are currently working within the network.
• Collect data fields on devices like, Serial number, location, medical department, device type and IP Address.
• Enter information into a data base to have a source of truth for all medical devices.
• Validate information in database by comparing against information gathered in the field and making updates to the database.
• Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on complex and intricate biomedical equipment
• Repair, install, and calibrate complex and intricate biomedical equipment
• Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations

Requirements

• Associates - Required
• Interest working in healthcare setting with IT or devices.
• The ability to work independently and as a member of a team.
• Good verbal and written communication skills.
• Associates or Bachelors Degree in a technical/electronics field or equivalent military training required

Sterility Assurance Technician

Location: LKC site in Pleasant Prairie, WI

Start date: ASAP

Duration: 6 month contract to hire

Key Responsibilities:

• Participate in qualification and validation activities related to bioburden control strategies for facilities and equipment.
• Execute routine sterility assurance activites
• Support media fill simulations and provide documentation to ensure compliance with regulatory guidelines.
• Analyze and interpret environmental monitoring data, identifying trends and potential risks to product quality.
• Collaborate with cross-functional teams to troubleshoot contamination events and recommend corrective actions.
• Maintain accurate records and ensure timely reporting of sterility assurance results.

Qualifications:

• Experience in qualification or validation activities supporting contamination control measures in manufacturing facilities or equipment.
• Comprehensive understanding of aseptic techniques, either through hands-on operational experience or involvement in media fill processes.
• Prior experience participating in media fill simulations in a regulated environment.
• Ability to work in a fast-paced environment with strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Bachelor's degree in Microbiology, Biology, or a related field preferred, or equivalent work experience.

Schedule: Night shift, 12-hour shifts on a 4 days on, 3 days off, 3 days on, 4 days off rotation. Must be flexible to accommodate additional work in extended hours and/or off-hour work (including potential nights & weekends).

Position: Principal Mechanical Engineer II

Location: Onsite in Santa Clara, CA

Pay Rate: $65-75/hr (depending on experience)

Duration: contract up to 3 years

The Principal Mechanical Engineer will play a vital role in driving innovation for our next-generation instrumentation. We are looking for someone that exhibits a high degree of motivation, independence, and resourcefulness to help us develop solutions to novel DNA Sequencing and automation challenges in a fast-paced and collaborative environment.

Core Responsibilities

-You will lead the end-to-end mechanical design and development of mechanical sub-systems including electro-mechanical, pneumatic, fluidic, and thermal components.

-You will collaborate with engineers from other disciplines (electrical, consumables, materials) to define and manage all critical technical interfaces for your module.

-You will develop novel mechanisms for automated reagent and flow cell loading, clamping, and sealing, ensuring reliability over repeated use.

-You will architect and design thermal control systems, including the specification and integration of heating/cooling elements, sensors, condensation control, and heat management.

-You will partner with internal and external simulation experts to guide and validate CFD, thermal, and optical models, using empirical data to refine designs.

-You will serve as the primary technical expert for your sub-system during integration, verification, and troubleshooting activities, working directly with the Systems Integration team.

-You will lead cross-functional design reviews, driving alignment and resolving technical trade-offs between mechanical design, consumables, materials, and assay requirements.

-You will drive the technical execution for sub-systems, manage timelines for your design deliverables, and contribute to the overall project plan.

-You will create and maintain all design documentation for your sub-systems, including detailed CAD models, drawings, and specifications.

-You will contribute to the technical strategy for the future integrated system, providing data-driven recommendations on architecture and technology choices based on your sub-system's performance.

-You will present technical progress, data, and design trade-offs to the broader project team and key stakeholders, clearly articulating the rationale and impact of engineering decisions.

A cover letter is required for this application. Please outline your relevant experience and explain why you are interested in this role and our company.

Who You Are:

(Required)

-You have a Bachelor's degree in Mechanical Engineering, Bioengineering, or a related discipline with at least 7 years+ of relevant industry experience; OR aPhD in Mechanical Engineering, Bioengineering, or a related discipline with at least 3 years of relevant industry experience; OR a Master's degree in Mechanical Engineering, Bioengineering, or a related discipline with at least 4 years of relevant industry experience.

-You have demonstrated deep, hands-on expertise in the design, development, and testing of complex mechanical, electro-mechanical, and pneumatic systems, preferably for life science or diagnostic instrumentation.

-You have demonstrated hands-on expertise in thermal management and the design of precision temperature control systems.

-You have experience developing fluidics systems and their interfaces including pumps, valves, tubing, sensors, and material selection.

-You possess strong proficiency in 3D CAD software (e.g., SolidWorks) for detailed design and the creation of manufacturing drawings.

-You have expertise designing components for a variety of manufacturing processes (e.g., machining, injection molding, 3D printing).

-You are a creative and resourceful problem-solver, with the ability to troubleshoot complex issues at the interface of hardware, software, and chemistry.

-You are proficient with common machine shop tools, as well as test and measurement equipment; proficient with rapid prototyping technology such as 3D printers, laser cutters, CNC mills/lathes, etc; and

-You have a demonstrated level of proficiency with Python, LabVIEW, or similar tools for device control and data acquisition.

Preferred:

-You have demonstrated the ability to lead technical projects and mentor junior engineers, providing clear guidance and delegating tasks to achieve project goals.

-You have experience using simulation tools (CFD, FEA) to guide design decisions.

-You have previously worked on the development of next-generation sequencing (NGS) or other genomics instrumentation.

-You have experience working in a regulated product development environment

-You have demonstrated strong interpersonal and communication skills with the ability to communicate technical knowledge in a clear and understandable manner, especially to non-experts; you excel at problem-solving skills and the ability to work under ambiguous situations.

-You have excellent organizational skills, including the ability to efficiently evaluate, prioritize and handle multiple changing projects and priorities; you complete work in a timely, accurate and thorough manner.

Technician – QA – Manufacturing Logistics

Job Function: Quality

Position Type: Full-Time, 6 month contract w/ possible extension

Location: Salisbury, NC (future locations across the U.S.)

Reports To: Senior Manager – QA – Manufacturing Logistics

Benefits: Health, Dental, Vision, PTO, Sick Days, 401k

Schedule: M-F 8a-6p

Pay Rate: $25-30/hr

Position Description

The QA Technician – Manufacturing Logistics provides quality support to third-party logistics and warehousing operations. This role supports warehouse activities including goods receipt, sampling, incoming inspections, and outbound shipping processes to ensure compliance with cGMP requirements.

The QA Technician works closely with warehouse operations, quality, and external partners to maintain quality systems, support investigations, and ensure materials are handled, documented, and released appropriately. This role requires hands-on warehouse support, strong attention to detail, and the ability to work in a regulated manufacturing environment.

Key Objectives / Deliverables

• Perform material sampling activities in accordance with approved GMP sampling plans.
• Ensure all warehouse activities remain compliant with SOPs, cGMP, and quality requirements.
• Execute incoming inspections of materials and components (e.g., components, printed packaging materials).
• Evaluate damaged materials identified during inbound shipments or warehouse handling and determine acceptability.
• Identify, investigate, and assist in resolving shipping and receiving issues (e.g., incorrect quantity, incorrect product, contamination).
• Author and submit supplier complaints and internal quality issues as required.
• Support deviation investigations, including aberrant data investigations.
• Provide quality guidance and recommendations related to materials, utilities, and warehouse processes.
• Review temperature monitoring data and reports; escalate abnormalities as appropriate.
• Perform quality-related transactions within inventory management systems to ensure accurate material status (e.g., released, blocked, quarantined).
• Support recalls, rejections, and returns, as required.
• Conduct gap assessments against global quality requirements and support implementation of governing standards.
• Participate in self-inspection activities and support regulatory inspections and audits.
• Maintain, execute, and review GMP documentation generated during logistics and warehouse operations.
• Manage and maintain the GMP document library.
• Work closely with site stakeholders and external partners to resolve issues and drive continuous process improvement.
• Follow safety procedures, including appropriate PPE use and proper lifting techniques.

Basic Requirements

• Ability to lift up to 50 pounds.
• Ability to work overtime and off-hours as required.
• Ability to work in a 24/7 manufacturing environment.
• Willingness to wear required PPE while performing job duties.

Position schedule:

o Salisbury: 2 shifts, Mon-Fri 8-hour, and Fri-Mon 10-hour.

• o Future locations: dependent on process

Preferred Qualifications

• Strong written and verbal communication skills.
• High attention to detail and strong organizational skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Proficiency with computer systems and standard office applications.
• Knowledge of cGMPs and quality systems.
• Prior experience in Quality Assurance, Quality Control, Manufacturing, Engineering, Technical Services, or Regulatory Affairs.
• Experience using inventory management systems (e.g., SAP, EWM) and laboratory or quality systems (e.g., LIMS).
• Strong interpersonal and collaboration skills.

Education Requirements

• High school diploma or two-year degree required.

Additional Information

• Completion of required learning plans and training is mandatory.
• No certifications required.
• Job responsibilities may evolve over time based on business needs and operational requirements.

Visual Inspection Associate

Duration: 6 month contract, potential for extension or conversion

Location: Pleasant Prairie, WI

Shift: 3rd shift 10PM-630AM

Position Overview:

The Operator – Visual Inspection will work at our client's Manufacturing site in Kenosha County WI, where parenteral products for domestic and international markets are manufactured and packaged. The primary purpose of this role is to safely inspect high-quality pharmaceutical products in accordance with site standards and current Good Manufacturing Practices (cGMP) within controlled facilities.

This position requires operation of various automated and semi-automated manufacturing equipment, as well as performance of manual inspections. The operator is responsible for ensuring product quality while demonstrating a strong commitment to safety, compliance, and operational excellence.

Responsibilities:

• Adhere to Parenteral Manufacturing safety policies and procedures and contribute to a safe work environment.

• Set up and operate non-aseptic manufacturing processes, including automated and semi-automated inspection equipment in controlled facilities.

• Follow standard operating procedures (SOPs), cGMP requirements, and safety policies and procedures.

• Accurately document process steps using appropriate batch documentation systems (paper and electronic).

• Participate in department meetings, team-building activities, and training programs.

• Provide input into department SOPs and training materials as needed.

• Maintain accountability for working safely and supporting all site and corporate health and safety goals.

Basic Requirements:

• Minimum education: High School Diploma or GED

• Must pass a post-offer physical examination

• Must pass an eye exam and not be color blind

• Ability to wear required safety equipment (safety glasses, safety shoes, protective gloves, etc.)

• Ability to work within a shift-based schedule

• Willingness to work overtime, weekends, and off-shifts as required

Additional Skills / Preferences:

• Experience working in a GMP-regulated environment

• Ability to troubleshoot basic production issues and effectively use tools

• Experience with PMX, MasterControl, Flow-stream, or other electronic batch documentation systems

• Previous pharmaceutical manufacturing experience

• Experience with manual, automated, and semi-automated inspection processes

• Strong attention to detail when performing manufacturing tasks and documenting production activities on paper and computer-based systems

• Basic math skills, including evaluation and interpretation of production data

• Basic computer skills, including use of HMIs and other computer terminals to monitor equipment status and document production activities

• Excellent documentation skills

• Proven teamwork skills and ability to work closely with operations teams during line setup, operation, and changeovers

Additional Information:

• Ability to work overtime as required

• Ability to wear required safety equipment (glasses, shoes, gloves, etc.)

• Primary work location: Kenosha County, Wisconsin

• Ability to travel up to approximately 10%

This job description is intended to provide a general overview of the job requirements at the time it was prepared. Job responsibilities may change over time and may include additional duties not specifically described. For GMP purposes, the job description should be updated for significant changes. Employees should consult their supervisor regarding actual job responsibilities and related duties.

Job Title: Maintenance Technician

Location: On-site in Estancia, New Mexico

Hours: 40 hours per week | 7-4pm or 8-5pm

Our client is seeking a Maintenance Technician who is passionate about maintaining safe, secure, and well-functioning facilities. This role is responsible for installing, maintaining, and repairing building structures and systems, including plumbing, electrical wiring, machinery, equipment, and facility grounds.

Responsibilities

• Maintain and repair the physical structure of the facility to ensure safe and secure operations.
• Inspect, diagnose, and repair machinery and equipment.
• Install and repair electrical systems, wiring, and electronic components of machinery or equipment.
• Perform preventative maintenance on equipment according to established maintenance schedules.
• Assist with general facility upkeep including grounds and infrastructure.
• Follow safety procedures and operational protocols while completing maintenance tasks.

Qualifications

• High school diploma, GED, or equivalent required.
• Minimum of 2 years of experience in general maintenance, construction, or a related trade.
• Technical or trade school training in a maintenance or construction field may substitute for experience on a year-for-year basis.
• Knowledge of building construction and building systems preferred.
• Valid driver’s license required.
• Must be at least 18 years of age.

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

*12 month sales training program in Indianapolis, IN after which you'll get the opportunity to move to one of our 32 markets.

Medasource was established tin 2012 to provide human capital solutions across the Healthcare industry focusing on Provider Technology, Revenue Cycle Management and Payer Operations, Pharma/Biotech, and Government market sectors. Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

RESPONSIBILITIES

Clinical Business Development Associates are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a solution-driven, approach to selling consulting and professional services. Further, as a BDA, you will be responsible for strategic lead generation and new meeting setting at both active, long-term partnerships and newer, prospective clinical clients. Once you complete training, you will graduate into the Account Executive role. As a Clinical AE, 80% of your time will be spent in front of customer decision makers to build partnerships, pipeline opportunities, and secure win-win engagements with our clients. Here are the primary drivers for success in this role:

• Strategically identify opportunities and pursuits in 3-5 designated target accounts within the clinical space
• Build and sustain long-lasting relationships with new and existing clients within your assigned accounts through onsite client meetings, presentations, and outings such as ball games, dinners, golf, etc.
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience of our Fortune 500 target accounts
• Presenting to C-suite executives and championing solutions for their project roadmap
• Continue to meet and exceed target sales goals
• Set personal and team goals through frequent sprint sessions with your manager and sales support team
• All other job duties and responsibilities as assigned by the Company and/or typical for the position.

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis (12 months)
• Led by Medasource's President, sales trainers and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Role playing situational selling exercises and ride-alongs with senior account executives
• Calling on your established territory, and possibly other active accounts, to set new meetings
• Learning how to effectively prospect leads and execute lead gen activities
• Curate an opportunity pipeline that allows you to hit the ground running as AE back in sales territory
• Joining any/ all meetings set and additional client meetings as applicable
• Prepare to be a highly effective AE Day 1 in the field
• Fostering executive-level relationships

WHAT YOU WILL NEED TO SUCCEED

• Competitive, motivated spirit and desire to succeed
• Outstanding communication skills and innate ability to connect with people
• Entrepreneurial spirit with desire to learn and grow
• Results-driven and forward-thinking
• Thrives in a fast-paced, collaborative, and positive work environment
• Bachelor's Degree

BENEFITS & PERKS

• Base salary + uncapped commission
• Quarterly bonuses
• Monthly smartphone stipend and car allowance
• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• All-expenses-paid Reward Trip each year for top producers and a guest
• Expense budget for client entertainment
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven's BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Top-notch training programs at every step in your career
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Role: Imaging Technican

Type: Contract - 3 Months

Location: Athens, GA

Summary: Individual will be responsible for the installation, inspection, maintenance, troubleshooting, and repair of diagnostic imaging equipment within a hospital environment. This role ensures imaging systems operate safely, reliably, and in compliance with regulatory standards to support uninterrupted patient care. The technician works closely with radiology staff, biomedical engineering teams, IT, and equipment vendors.

Equipment Maintenance & Repair

• Perform preventive maintenance (PM) on imaging systems according to manufacturer and hospital schedules
• Diagnose mechanical, electrical, and software issues in imaging equipment
• Repair or replace defective components, including circuit boards, power supplies, detectors, and mechanical assemblies
• Calibrate and test systems to ensure optimal performance and image quality
• Maintain service documentation and maintenance logs

Supported Equipment May Include

• X-ray systems (portable and fixed)
• CT scanners
• MRI systems
• Ultrasound machines
• Fluoroscopy units
• PACS-related hardware components

(Specific modality support may vary depending on experience and certification.)

Associate Account Executive

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping

culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.

In 2012, Medasource was established to provide human capital solutions across the Healthcare spectrum focusing in the Industries of Technology, Revenue Cycle Management, Pharmaceuticals, Governments Services, and Provider Solutions. Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

RESPONSIBILITIES

Associate Account Executives are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a solution-driven, approach to selling consulting and professional services. Once you complete training, 80% of your time will be spent in front of customer decision makers to build partnerships, pipeline opportunities, and secure win-win engagements with our clients. Here are the primary drivers for success in this role:

• Strategically identify opportunities and pursuits in 3-5 designated target accounts
• Build and sustain long-lasting relationships with new and existing clients within your assigned accounts through onsite client meetings, presentations, and outings such as ball games, dinners, golf, etc.
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience of our Fortune 500 target accounts
• Presenting to C-suite executives and championing solutions for their project roadmap
• Continue to meet and exceed target sales goals
• Set personal and team goals through frequent sprint sessions with your manager and sales support team
• All other job duties and responsibilities as assigned by the Company and/or typical for the position.

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis
• Led by Medasource’s President, sales trainers and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Role playing situational selling exercises and ride-alongs with senior account executives
• Establishing your client portfolio
• Fostering executive-level relationships

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping

culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.

In 2012, Medasource was established to provide niche services exclusively in the Healthcare industry, including these practice areas: Providers, Payers, Government, and Life Sciences (pharma, device, diagnostic, clinical research, commercial labs, consumer goods, food sciences, chemicals, agriculture, and environmental sciences). Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

RESPONSIBILITIES

Associate Account Executives are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a solution-driven, approach to selling consulting and professional services. Once you complete training, 80% of your time will be spent in front of customer decision makers to build partnerships, pipeline opportunities, and secure win-win engagements with our clients. Here are the primary drivers for success in this role:

• Strategically identify opportunities and pursuits in 3-5 designated target accounts
• Build and sustain long-lasting relationships with new and existing clients within your assigned accounts through onsite client meetings, presentations, and outings such as ball games, dinners, golf, etc.
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience of our Fortune 500 target accounts
• Presenting to C-suite executives and championing solutions for their project roadmap
• Continue to meet and exceed target sales goals
• Set personal and team goals through frequent sprint sessions with your manager and sales support team

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis
• Led by Medasource’s President and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Role playing situational selling exercises and ride-alongs with senior account executives
• Establishing your client portfolio
• Fostering executive-level relationships

BENEFITS & PERKS

• Base salary + uncapped commissions
• Monthly smartphone stipend and car allowance
• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• All-expenses-paid Reward Trip each year for top producers and a guest
• Expense budget for client entertainment
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Access to Eight Eleven University (internal personal and professional development program)
• Top-notch training at every step in your career
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

WHAT YOU WILL NEED TO SUCCEED

• Competitive, motivated spirit and desire to succeed
• Outstanding communication skills and innate ability to connect with people
• Entrepreneurial spirit with desire to learn and grow
• Results-driven and forward-thinking
• Thrives in a fast-paced, collaborative, and positive work environment
• Bachelor’s Degree

EEO STATEMENT

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

PAY DISCLAIMER:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Senior Technical Support Engineer

Location: San Francisco, CA | Raleigh, NC | Dallas, TX | Boston, MA

Schedule: Hybrid – 3 days onsite required

Employment Type: 6-Month Contract-to-Hire

Pay Rate: $65–68/hour

Start Date: ASAP

About the Role

The Technical Solutions team is focused on advancing care and research innovation. We support new business initiatives by expanding product capabilities in strategic areas and delivering a scalable technical support framework across multiple product portfolios.

As a Senior Technical Support Engineer, you will partner closely with internal stakeholders to identify, reproduce, troubleshoot, and resolve complex technical issues. You will support infrastructure, permissions, and configuration changes while delivering high-level technical support and sustaining engineering services that help customers achieve meaningful business outcomes.

This role offers the opportunity to collaborate with customers, developers, architects, and operations teams to solve challenging, high-impact problems. You will also contribute to building support tooling and infrastructure to improve operational efficiency.

Travel up to 10% may be required.

Key Responsibilities

• Own and manage technical customer issues from identification through full resolution
• Reproduce and troubleshoot complex technical problems, including reviewing and analyzing code to determine root cause
• Project manage new client deployment issues through to completion
• Implement infrastructure, security, and permissions configuration changes
• Drive operational efficiencies by identifying improvements in process, tooling, and product functionality
• Develop playbooks and knowledge base documentation to streamline issue resolution
• Create internal reports and dashboards for issue tracking and performance monitoring

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or related field
• Cloud operations experience (creating buckets, virtual machines, and managing security access controls/IAM)
• 3+ years of experience with Python or another object-oriented programming language
• 3+ years of experience working with SQL
• Experience troubleshooting data-related issues
• Proficiency with GitHub and Jira
• Strong troubleshooting skills with the ability to track complex technical details
• Excellent communication skills with the ability to translate technical findings for both senior developers and non-technical stakeholders

Preferred Qualifications

• 4+ years of experience in healthcare technology
• Experience supporting highly regulated software environments
• Experience with R
• Infrastructure-as-Code (IaC) experience such as Terraform, Ansible, or similar tools
• Self-starter mindset with strong ownership and a passion for driving issues through to resolution

Title: Senior Technical Support Engineer (Care Delivery)

Employment Type: 6-Month Contract-to-Hire

Start Date: ASAP

Work Model: Hybrid – 3 days onsite required

Eligible Locations: Boston, MA | Raleigh, NC | Dallas, TX | Waterloo, Ontario (Canada)

Compensation: 65-68/hr

About the Role

We are hiring a Senior Technical Support Engineer to support a complex production application environment focused on care delivery workflows. This is a hands-on troubleshooting role for someone who enjoys diagnosing real system problems — not a developer stop-gap role.

You will investigate live production issues, analyze application behavior, read backend code, execute SQL queries, and either resolve problems directly or partner with engineering teams to drive fixes.

The ideal candidate is a career technical support professional who takes ownership of issues and thrives in a high-impact operational environment.

What You’ll Do

• Reproduce and diagnose complex production issues
• Read and interpret object-oriented backend code
• Execute advanced SQL queries to validate system behavior
• Identify root cause and resolve issues when possible
• Escalate bugs to engineering with clear technical documentation
• Support ongoing operational stability of the platform
• Work within ticketing systems to manage incidents
• Improve support tooling and workflows
• Collaborate cross-functionally with engineering and operations teams

Required Qualifications

Technical

• Strong object-oriented programming background in Java, Go, or Python (must be strong in at least one)
• Advanced SQL querying skills
• Application-level troubleshooting experience
• Ability to read and debug code (not just run scripts)
• Experience working within ticketing/incident systems

Preferred Qualifications

• Experience as a Senior/Staff/Principal Technical Support Engineer
• Python scripting or automation experience
• Exposure to AI workflow optimization
• Healthcare or life sciences industry experience (nice to have)

Ideal Candidate Profile

• Senior application support engineer (career support track)
• Comfortable reading production code daily
• Strong ownership mindset — drives problems to resolution
• Not a developer seeking a temporary role
• Enjoys deep troubleshooting and operational stability work

Additional Details

• 6-month contract to hire
• Hybrid (3 days onsite required)
• Candidates must reside in Boston, Raleigh, Dallas, or Waterloo
• Immediate start preferred

Title: Supvr Generation – Planner

Location: Big Bend, but may travel to Bayside and Polk as well

Schedule: M-F, 7 – 3 pm

Salary Range: $100K - $117K

Job Description:

The Planner Generation Supervisor is responsible in a line capacity to the Superintendent of Construction. Planner Generation Supervisor is responsible for planning and scheduling capital improvement construction projects within Energy Supply. Prepares construction and field installation scope of work packages, generates work orders, and tasks, and administers the Tampa Electric Contractor Safety Management Program (CSMP) on all projects. Additionally, the Planner Generation Supervisor is responsible for the planning and scheduling management oversight of third-party contractors, and the monitoring of daily field work activities to ensure reported earned values are accurate. The Planner Generation Supervisor will ensure the quality of all work performed while identifying construction critical items that may have the potential to impact the work schedule.

EDUCATION:

Required: High School Diploma or GED. Formal or informal construction management training is required. Formal Primavera training and knowledge of construction codes/standards (i.e., OSHA, AWS, ASME, ASTM etc.) are also required.

Preferred: Construction Management degree from a regionally accredited university, OSHA 10 or 30 certified

EXPERIENCE:

Required: Minimum 10 years heavy industrial construction, supervision, planning, and scheduling experience related to the Duties & Responsibilities of this position. College degree may be considered in lieu of two (2) years equivalent experience. Must have capital project execution experience, all phases from concept through contract execution, utilizing work management systems and Primavera software. Must possess strong leadership qualities and have team building skills.

Preferred: Minimum 15 years of related or equivalent experience in project planning, scheduling, and execution of piping, steel erection, rigging, mechanical and /or civil/structural, I&C, and electrical systems as it relates to power plant or industrial environments.

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO: We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

*12 month sales training program in Indianapolis, IN after which you'll get the opportunity to move to one of our 32 markets.

Medasource was established tin 2012 to provide human capital solutions across the Healthcare industry focusing on Provider Technology, Revenue Cycle Management and Payer Operations, Pharma/Biotech, and Government market sectors. Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

RESPONSIBILITIES

Business Development Associates are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a solution-driven, approach to selling consulting and professional services. Further, as a BDA, you will be responsible for strategic lead generation and new meeting setting at both active, long-term partnerships and newer, prospective clients. Once you complete training, you will graduate into the Account Executive role. As an AE, 80% of your time will be spent in front of customer decision makers to build partnerships, pipeline opportunities, and secure win-win engagements with our clients. Here are the primary drivers for success in this role:

• Strategically identify opportunities and pursuits in 3-5 designated target accounts
• Build and sustain long-lasting relationships with new and existing clients within your assigned accounts through onsite client meetings, presentations, and outings such as ball games, dinners, golf, etc.
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience of our Fortune 500 target accounts
• Presenting to C-suite executives and championing solutions for their project roadmap
• Continue to meet and exceed target sales goals
• Set personal and team goals through frequent sprint sessions with your manager and sales support team
• All other job duties and responsibilities as assigned by the Company and/or typical for the position.

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis (12 months)
• Led by Medasource’s President, sales trainers and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Role playing situational selling exercises and ride-alongs with senior account executives
• Calling on your established territory, and possibly other active accounts, to set new meetings
• Learning how to effectively prospect leads and execute lead gen activities
• Curate an opportunity pipeline that allows you to hit the ground running as AE back in sales territory
• Joining any/ all meetings set and additional client meetings as applicable
• Prepare to be a highly effective AE Day 1 in the field
• Fostering executive-level relationships

WHAT YOU WILL NEED TO SUCCEED

• Competitive, motivated spirit and desire to succeed
• Outstanding communication skills and innate ability to connect with people
• Entrepreneurial spirit with desire to learn and grow
• Results-driven and forward-thinking
• Thrives in a fast-paced, collaborative, and positive work environment
• Bachelor’s Degree

BENEFITS & PERKS

• Base salary + uncapped commission
• Quarterly bonuses
• Monthly smartphone stipend and car allowance
• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• All-expenses-paid Reward Trip each year for top producers and a guest
• Expense budget for client entertainment
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Top-notch training programs at every step in your career
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Analytical Product Manager

User Feedback & Competitor Comparison (Advanced WiFi)

Pay: $65-$70/hr

Location: Greenwood Village, Co. 4 days onsite/1 day remote.

Goal

• Bolster data driven investigations to improve Advanced WiFi performance, end‑client interoperability, and overall customer satisfaction by leveraging internal and external customer/user feedback into actionable investigations.

Program Overview

• Review and facilitate user feedback loops for both internal employee and external customers insight
• Maintain open, rapid communication channels with internal stakeholder teams to make actionable impacts from reviewed customer/user feedback
• Inform Spectrum’s roadmap by tracking device ecosystem trends and upcoming features
• Lead competitor comparison documentation and upkeep for all ISP, FWA, and third-party WiFi Hardware and Advanced Feature offerings
• Ability to make decisions and solve problems while working under pressure
• Ability to develop strong working relationships with peers and project members
• Demonstrated experience defining and implementing Lean frameworks within a large enterprise
• Experience with Jira, Confluence, SharePoint, Tableau, and social media aggregation tools such as Talkwalker a plus
• Experience in Telecommunications industry
• Knowledge and experience with Agile delivery frameworks: Agile, Scrum, Kanban, SAFe, Scrum at Scale, LeSS, Lean, Six Sigma

Key Responsibilities

• Synthesize insights from dual feedback streams
• Combine qualitative (sentiment, themes, verbatim comments) and quantitative data (trends, volume, NPS/CSAT scores, engagement metrics) from internal employee programs and external WiFi 7 social/user feedback into clear, prioritized insight reports, executive summaries, and interactive dashboards.
• Translate user and employee voice into actionable product improvements by identifying high-impact pain points, feature requests, and opportunities; create data-backed prioritization frameworks to influence the product roadmap for both WiFi 7 router hardware/firmware and internal employee-facing programs/tools.

• Define and track success metrics tied to feedback
• Establish and monitor KPIs such as sentiment trends, issue resolution velocity, feedback loop closure rate, NPS/CSAT uplift, adoption of addressed features, and reduction in recurring complaints for both internal programs and WiFi 7 router user experience.
• Manage proactive social media engagement and reputation by working with social/media/customer success teams to respond to public feedback, escalate critical issues, convert detractors into advocates, highlight product wins based on positive mentions, and mitigate potential reputational risks emerging from WiFi 7 discussions.

• Roadmap and strategy
• Partner closely with engineering, firmware, UX, and hardware teams to define requirements, write user stories/epics, and ensure that validated feedback directly shapes iterations, bug fixes, new capabilities (e.g., enhanced mesh, AI-driven optimization), and release planning for WiFi 7 products and internal solutions.
• Facilitate cross-functional alignment and feedback review cadences Lead regular insight-sharing sessions, roadmap alignment meetings, and working groups with stakeholders (engineering, support, marketing, customer success, leadership) to present findings, gain buy-in, and track progress on feedback-driven initiatives.

• Governance and compliance
• Ensure data privacy, regulatory compliance, and responsible use of device intelligence.
• Maintain partner scorecards and periodic business reviews.

Core Processes (owned by this role)

• Feedback Collection and Analysis:
• Design and implement systems for gathering feedback from internal employees on company programs, tools, and services, including surveys, focus groups, and usage analytics.
• Monitor and analyze social media channels (e.g., Twitter/X, Reddit, Facebook, LinkedIn) for user feedback on WiFi 7 routers, identifying trends, pain points, and opportunities related to performance, usability, security, and features like multi-gigabit speeds, low latency, and enhanced spectrum efficiency.
• Synthesize qualitative and quantitative data from both internal and external sources to create actionable insights reports, dashboards, and recommendations.

• Product Strategy and Integration:
• Collaborate with engineering teams to prioritize feedback-driven features and bug fixes for WiFi 7 routers, ensuring alignment with technical standards (e.g., 802.11be) and market demands.
• Influence the roadmap for internal employee programs by translating feedback into iterative improvements, such as enhancing user interfaces, integration with existing systems, or adding new functionalities.
• Work with marketing and customer success teams to respond to social media feedback, turning negative experiences into product wins and amplifying positive user stories.

• Cross-Functional Leadership:
• Lead feedback review meetings with stakeholders, presenting data-backed proposals to senior leadership.
• Develop metrics for success, such as Net Promoter Score (NPS), sentiment analysis scores, and resolution rates for identified issues.
• Stay abreast of industry trends in WiFi technology, user experience design, and feedback management tools to innovate collection methods.

Qualifications

• 7+ years in Product Management, Partner/Program Management, or Technical Account Management; telecom/broadband/Wi‑Fi domain experience strongly preferred.
• Hands‑on experience designing and running customer feedback loops and opening investigations based on trending data.
• Strong understanding of Wi‑Fi technologies (802.11ac/ax/be), DFS behavior, mesh systems, client steering/roaming, and device interoperability.
• Proven experience driving cross‑functional programs with Engineering, QA, Operations, Legal, and Marketing.
• Data‑driven: able to define KPIs, interpret telemetry, and build actionable insights (e.g., Tableau/Looker).
• Tools: Jira/Confluence, release management systems, device telemetry platforms; familiarity with Plume/OpenSync, CUJO DI, and prior experience working with vendors a plus.

Success Metrics (KPIs)

• Reduction in RC/TC rates tied to partner/interoperability issues.
• Experience Feedback SLA adherence: # of Tier‑1 partners onboarded and active
• NPS/CX improvements for cohorts impacted by interop fixes
• Decrease in repeat trouble calls for identified device categories or

RELATED WORK EXPERIENCE Number of Years:

Project Management experience 7+

Lean/Agile process experience 3+

EDUCATION, CERTIFICATION & LICENSES:

Bachelor’s degree in computer science, business, marketing, information systems, business administration or related field, or equivalent experience

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Quality Control Data Entry Specialist (EM/Microbiology)

Contract: 6 months

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Location: Onsite – Concord, NC

Position Summary

We are seeking two Quality Control Data Entry Specialists to support a short-term data backlog during a critical transition period. These roles will focus primarily on Environmental Monitoring (EM) and Microbiology data entry, supporting the transition of testing activities from a third-party vendor to internal QC testing teams.

This is a hands-on, execution-focused role ideal for candidates with prior exposure to EM or Microbiology environments who can quickly integrate into a GMP setting and provide immediate impact.

Key Responsibilities

• Perform accurate and timely data entry for EM and Microbiology testing activities

• Support backlog reduction related to historical and ongoing QC data

• Enter, verify, and reconcile data within applicable QC systems (e.g., LIMS, spreadsheets, databases)

• Partner with EM and Microbiology testing teams during the transition of testing activities in-house

• Ensure data integrity and compliance with cGMP and internal quality standards

• Assist with documentation accuracy, record completeness, and audit readiness

• Escalate data discrepancies or issues to QC leadership as needed

Required Qualifications

• Prior experience or familiarity with Environmental Monitoring (EM) and/or Microbiology within a GMP environment

• Experience performing QC data entry or working with quality records

• Strong attention to detail and data accuracy

• Ability to work onsite on a standard weekday schedule (M–F, 8–5)

• Comfortable working in a fast-paced manufacturing or laboratory environment

• Ability to start quickly and adapt to evolving priorities

Preferred Qualifications

• Experience supporting EM programs in parenteral or aseptic manufacturing environments

• Familiarity with LIMS or electronic quality systems

• Prior experience supporting QC testing transitions or vendor-to-internal workflows

• Associate’s or Bachelor’s degree in a scientific or technical discipline

Additional Notes

• This is a 6-month contract role with a defined scope focused on data backlog reduction and transition support

Medasource is seeking a driven and entrepreneurial minded individual that is passionate about sales. Associate Account Executives are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a relationship-driven, client-focused approach to selling consulting and professional services. Once you complete training, 60% of your time will be spent in front of clients to build partnerships, pipeline opportunities, and secure win-win engagements. We use a relationship-based selling approach with Fortune 500 healthcare clients. We are not just in the business of consulting services - we are in the business of making a meaningful and authentic impact both internally with our employees and externally with our clients and consultants.

RESPONSIBILITIES

• Strategically identify opportunities in 3-5 designated target accounts
• Build and sustain long-lasting relationships with new and existing clients through onsite client meetings, presentations, and outings
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience we provide
• Present to C-suite executives and champion solutions for their projects
• Continue to meet and exceed target sales goals

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis - 5 months + paid housing
• Led by Medasource’s President, sales trainers and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Establishing your client portfolio
• Fostering executive-level relationships

WHAT YOU WILL NEED TO SUCCEED

• Competitive, motivated spirit and desire to succeed
• Outstanding communication skills and innate ability to connect with people
• Entrepreneurial spirit with desire to learn and grow
• Results-driven and forward-thinking
• Thrives in a fast-paced, collaborative, and positive work environment
• Bachelor’s Degree

BENEFITS & PERKS

• Base salary + uncapped commission
• Quarterly bonuses
• Monthly smartphone stipend and car allowance
• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• All-expenses-paid Reward Trip each year for top producers and a guest
• Expense budget for client entertainment
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Top-notch training programs at every step in your career
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Medasource Customer Support Specialist

Job Summary

The Medasource Customer Support Specialist plays a critical role in ensuring seamless contractor operations and client satisfaction across multiple accounts. This individual serves as a key liaison between internal teams, clients, and consultants, with a strong focus on operational excellence, compliance, and communication.

Key Responsibilities

• VMS System Management (If Applicable)
• Monitor and manage job requisitions and submissions through various Vendor Management Systems (VMS)
• Ensure compliance with client-specific requirements and deadlines
• Track activity and status updates within VMS platforms
• Create contractor profiles in VMS upon offer acceptance, coordinate manager approvals ensure proper placements within internal ATS.
• Update contractor records for extensions, terminations, and any other operational changes.
• Assist in extension processes, rate increases, offboarding, and related administrative tasks
• Client-Specific Onboarding
• Coordinate with onboarding team to ensure onboarding processes for new hires adheres to each client’s expectations
• Monitor completion and ensure compliance prior to consultant engagements
• Responsible for distribution of all clients related access and equipment documentation.
• Serve as the point of contact between internal teams, clients, and contractors during onboarding
• Timekeeping & Payroll Coordination
• Act as the main point of contact for all timekeeping access issues
• Proactively resolve delays related to payroll system approvals and ensure timely setup of time portal credentials
• Monitor and follow up with managers/clients to guarantee accurate time entry and approval ahead of payroll deadlines

Compensation:

$45,000 base salary

Bonus: Upon Completion

Location: Indianapolis, IN (onsite)

Remote: Flexible (2 days/week after training)

Associate Account Executive

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping

culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.

In 2012, Medasource was established to provide human capital solutions across the Healthcare spectrum focusing in the Industries of Technology, Revenue Cycle Management, Pharmaceuticals, Governments Services, and Provider Solutions. Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

RESPONSIBILITIES

Associate Account Executives are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a solution-driven, approach to selling consulting and professional services. Once you complete training, 80% of your time will be spent in front of customer decision makers to build partnerships, pipeline opportunities, and secure win-win engagements with our clients. Here are the primary drivers for success in this role:

• Strategically identify opportunities and pursuits in 3-5 designated target accounts
• Build and sustain long-lasting relationships with new and existing clients within your assigned accounts through onsite client meetings, presentations, and outings such as ball games, dinners, golf, etc.
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience of our Fortune 500 target accounts
• Presenting to C-suite executives and championing solutions for their project roadmap
• Continue to meet and exceed target sales goals
• Set personal and team goals through frequent sprint sessions with your manager and sales support team
• All other job duties and responsibilities as assigned by the Company and/or typical for the position.

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis
• Led by Medasource’s President, sales trainers and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Role playing situational selling exercises and ride-alongs with senior account executives
• Establishing your client portfolio
• Fostering executive-level relationships

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.