Marriott Vacations Worldwide Jobs in Usa
189 positions found — Page 2
M
Front Desk Specialist
Salary not disclosed
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Specialist Sales Front Desk, a typical day will include: Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Promotes awareness of brand image internally and externally.
Creates, logs, and expedites premiums (gifts) for site marketing programs.
Guest Experience and Company Standards Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Specialist Sales Front Desk: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule to include weekends and holidays.
Sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Specialist Sales Front Desk, a typical day will include: Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Promotes awareness of brand image internally and externally.
Creates, logs, and expedites premiums (gifts) for site marketing programs.
Guest Experience and Company Standards Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Specialist Sales Front Desk: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule to include weekends and holidays.
Sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
In-House Marketing Coordinator
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $20.00 Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Our Company offers healthcare benefits to eligible associates.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Our Company offers healthcare benefits to eligible associates.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Manager Financial Analysis
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY The Manager Financial Analysis assists the Market Director of Finance, Field Operations (MDOF) or Director of Finance, Field Operations (DOF) by providing leadership, guidance and support with financial compliance and adherence of the management agreement with the nonprofit property owners’ association and the financial and accounting analysis of the on-site ancillary business operations.
As a business advisor, the position provides the financial expertise to enable the successful implementation of the annual budgeted goals and delivery of desirable financial results.
Perform various financial modeling and analytical requests, and maintain strong internal controls environment, including the compliance to company standards, policies, and Sarbanes-Oxley requirements.
Ensuring proper controls are in place to mitigate risks for the organization.
Core work activities include, but not limited to business partnering with various stakeholders to meet financial objectives, financial statement review and analysis, and compliance of accounting controls.
CANDIDATE PROFILE Education and Experience Bachelor's degree in Finance or Accounting preferred, or related major; 3-5 years related work experience in finance and accounting; or, High School Diploma/GED and equivalent work experience CORE WORK ACTIVITIES Accounting, Controls, and Financial Analysis: Supports day to day operations and department objectives including but not limited to, verifying compliance with the Cash Handling policy and Compliance Standards, conducting initial research to assist internal customers and escalates to corporate F&A Leaders as appropriate, identifying and anticipating future business needs, and implementing new processes.
Review and analyze financial statements in accordance to Generally Accepted Accounting Principles.
Provide guidance and support to accounting services group as appropriate.
Research and document variances from actual results compared to budget and previous forecast.
Ensure balance sheet accounts are supported by appropriate documentation Ensure tax rates used for sales and use tax are current and proper amounts are collected and/or accrued.
Conduct property level self-assessments and assist with internal, tax, and regulatory audits.Identify, develop, communicate, and complete action plans to rectify deficiencies in a timely manner.
Provide analysis and analytical support during budget reviews and capital planning to identify cost savings and productivity opportunities.
Assist with cash flow and profit forecasts that facilitate timely adjustments to the business by on-site leaders.
Prepare data, information, and clear, concise variance explanations demonstrating a thorough understanding of the financial statements to corporate F&A leaders including but not limited to, external audits for annual property owners’ association, SOX testing, and Board related materials.
Effectively present information and respond to inquiries from various key stakeholders.
Managing and Business Partnerships: Utilize effective relationship building skills with a broad range of business partners to gain trust, positively impact decision outcomes, and mitigate risk to the organization.Stakeholders include on-site leaders and associates, corporate and regional F&A executives, corporate and regional Resort Operations executives, internal and external auditors, corporate tax, corporate Accounting Shared Services Group, property owners’ association Board of Directors, and third-party vendors.
Provide financial expertise, analysis and insights that enable our stakeholders to make timely and informed business decisions, optimize business value, and manage financial risk.
Champion, drive, and embed finance principles in the Business Unit and ensure its inclusion in the business planning process.
Create a positive work environment with collaborative relationships that encourages others and celebrates successes.
Provide hands-on, real time, financial analysis expertise to Resort Operations on-site leaders and other key stakeholders.
Train non-financial Resort Operations on-site leaders as appropriate in order to enhance business understanding.
Perform reasonable request as assigned.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.
Problem Solving and Decision Making
- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
Professional Demeanor
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution Building and Contributing to Teams
- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards Global Mindset
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability Organizational Capability
- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Applied Learning
- Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Economics and Accounting
- Knowledge of P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data Auditing and Reconciliation
- The ability to recognize, research, and resolve discrepancies in financial data, and create flow charts on main accounting and control cycles (A/R, AP, Cash) to facilitate understanding of key control points.
General Finance and Accounting
- The ability to perform bookkeeping procedures, proficiently use financial systems technology, and accurately complete general ledger entries; knowledge of database structures in order to obtain financial queries; establish Cash flow statements and cash flow forecast with a good understanding the financials flows and the working capital needs.
Analysis
- The ability to create and maintain spreadsheets as well as analyze and summarize financial data using appropriate financial software.
Accounting Knowledge
- Knowledge of general accounting principles and current company accounting policies and procedures.
This includes general accounting and financial reporting, auditing, accounts payable, and accounts receivable.
Accounting and Internal Control Knowledge
- Knowledge of local Generally Accepted Accounting Principles (local GAAP), Marriott International Policies (MIP), and International Standard Operating Procedures (ISOPs).
Ability to read and understand basic contract elements, e.g.
royalty fees, management agreement, terms, priorities and profit distribution.
Auditing Skills
- The ability to perform auditing procedures, including the ability to recognize, research, and resolve discrepancies in financial data.
Payroll Systems
- Knowledge of local payroll reporting and tax requirements, ability to effectively record wages/tax liabilities, and operate payroll software applications, including understanding the features and functions of the applications.
Accounts Payable and Accounts Receivable
- Knowledge of Accounts Payable and Accounts Receivable processes, including knowledge of sub ledger reconciliation and controls.
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a business advisor, the position provides the financial expertise to enable the successful implementation of the annual budgeted goals and delivery of desirable financial results.
Perform various financial modeling and analytical requests, and maintain strong internal controls environment, including the compliance to company standards, policies, and Sarbanes-Oxley requirements.
Ensuring proper controls are in place to mitigate risks for the organization.
Core work activities include, but not limited to business partnering with various stakeholders to meet financial objectives, financial statement review and analysis, and compliance of accounting controls.
CANDIDATE PROFILE Education and Experience Bachelor's degree in Finance or Accounting preferred, or related major; 3-5 years related work experience in finance and accounting; or, High School Diploma/GED and equivalent work experience CORE WORK ACTIVITIES Accounting, Controls, and Financial Analysis: Supports day to day operations and department objectives including but not limited to, verifying compliance with the Cash Handling policy and Compliance Standards, conducting initial research to assist internal customers and escalates to corporate F&A Leaders as appropriate, identifying and anticipating future business needs, and implementing new processes.
Review and analyze financial statements in accordance to Generally Accepted Accounting Principles.
Provide guidance and support to accounting services group as appropriate.
Research and document variances from actual results compared to budget and previous forecast.
Ensure balance sheet accounts are supported by appropriate documentation Ensure tax rates used for sales and use tax are current and proper amounts are collected and/or accrued.
Conduct property level self-assessments and assist with internal, tax, and regulatory audits.Identify, develop, communicate, and complete action plans to rectify deficiencies in a timely manner.
Provide analysis and analytical support during budget reviews and capital planning to identify cost savings and productivity opportunities.
Assist with cash flow and profit forecasts that facilitate timely adjustments to the business by on-site leaders.
Prepare data, information, and clear, concise variance explanations demonstrating a thorough understanding of the financial statements to corporate F&A leaders including but not limited to, external audits for annual property owners’ association, SOX testing, and Board related materials.
Effectively present information and respond to inquiries from various key stakeholders.
Managing and Business Partnerships: Utilize effective relationship building skills with a broad range of business partners to gain trust, positively impact decision outcomes, and mitigate risk to the organization.Stakeholders include on-site leaders and associates, corporate and regional F&A executives, corporate and regional Resort Operations executives, internal and external auditors, corporate tax, corporate Accounting Shared Services Group, property owners’ association Board of Directors, and third-party vendors.
Provide financial expertise, analysis and insights that enable our stakeholders to make timely and informed business decisions, optimize business value, and manage financial risk.
Champion, drive, and embed finance principles in the Business Unit and ensure its inclusion in the business planning process.
Create a positive work environment with collaborative relationships that encourages others and celebrates successes.
Provide hands-on, real time, financial analysis expertise to Resort Operations on-site leaders and other key stakeholders.
Train non-financial Resort Operations on-site leaders as appropriate in order to enhance business understanding.
Perform reasonable request as assigned.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.
Problem Solving and Decision Making
- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
Professional Demeanor
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution Building and Contributing to Teams
- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards Global Mindset
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability Organizational Capability
- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Applied Learning
- Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Economics and Accounting
- Knowledge of P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data Auditing and Reconciliation
- The ability to recognize, research, and resolve discrepancies in financial data, and create flow charts on main accounting and control cycles (A/R, AP, Cash) to facilitate understanding of key control points.
General Finance and Accounting
- The ability to perform bookkeeping procedures, proficiently use financial systems technology, and accurately complete general ledger entries; knowledge of database structures in order to obtain financial queries; establish Cash flow statements and cash flow forecast with a good understanding the financials flows and the working capital needs.
Analysis
- The ability to create and maintain spreadsheets as well as analyze and summarize financial data using appropriate financial software.
Accounting Knowledge
- Knowledge of general accounting principles and current company accounting policies and procedures.
This includes general accounting and financial reporting, auditing, accounts payable, and accounts receivable.
Accounting and Internal Control Knowledge
- Knowledge of local Generally Accepted Accounting Principles (local GAAP), Marriott International Policies (MIP), and International Standard Operating Procedures (ISOPs).
Ability to read and understand basic contract elements, e.g.
royalty fees, management agreement, terms, priorities and profit distribution.
Auditing Skills
- The ability to perform auditing procedures, including the ability to recognize, research, and resolve discrepancies in financial data.
Payroll Systems
- Knowledge of local payroll reporting and tax requirements, ability to effectively record wages/tax liabilities, and operate payroll software applications, including understanding the features and functions of the applications.
Accounts Payable and Accounts Receivable
- Knowledge of Accounts Payable and Accounts Receivable processes, including knowledge of sub ledger reconciliation and controls.
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Safety & Security Officer (3rd shift)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $17.25 JOB SUMMARY Patrols all areas of the property; assists owner/guests with room access.
Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
Locks property entrances when required.
Conducts daily physical hazard inspections.
Responds to accidents, contacts EMS or administers first aid/CPR as required.
Assists owner/guests/associates during emergency situations.
Notifies appropriate individuals in the event of accidents, attacks, or other incidents.
Defuses owner/guest/associate disturbances.
Calls for outside assistance if necessary.
Completes incident reports to document all Loss Prevention related incidents.
Handles all interruptions and complaints.
Resolves safety hazard situations.
Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation.
Reports to scenes of vehicle accidents/thefts.
Calls for assistance using proper code responses.
Completes a Loss Prevention shift summary/daily activity report.
Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals.
Conducts investigations and gathers evidence.
Conducts interviews with relevant parties.
Shift: 3rd shift (Overnight) Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position CORE WORK ACTIVITIES Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications.
Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.
Welcomes and acknowledges all owners/guests according to company standards, anticipates and addresses owners/guests' service needs, assists individuals with disabilities, and thanks owners/guests with genuine appreciation.
Speaks with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette.
Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of other associates.
Complies with quality assurance expectations and standards.
Stands, sits, or walks for an extended period or for an entire work shift.
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
Performs other reasonable job duties as requested by Supervisors.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
Locks property entrances when required.
Conducts daily physical hazard inspections.
Responds to accidents, contacts EMS or administers first aid/CPR as required.
Assists owner/guests/associates during emergency situations.
Notifies appropriate individuals in the event of accidents, attacks, or other incidents.
Defuses owner/guest/associate disturbances.
Calls for outside assistance if necessary.
Completes incident reports to document all Loss Prevention related incidents.
Handles all interruptions and complaints.
Resolves safety hazard situations.
Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation.
Reports to scenes of vehicle accidents/thefts.
Calls for assistance using proper code responses.
Completes a Loss Prevention shift summary/daily activity report.
Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals.
Conducts investigations and gathers evidence.
Conducts interviews with relevant parties.
Shift: 3rd shift (Overnight) Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position CORE WORK ACTIVITIES Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications.
Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.
Welcomes and acknowledges all owners/guests according to company standards, anticipates and addresses owners/guests' service needs, assists individuals with disabilities, and thanks owners/guests with genuine appreciation.
Speaks with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette.
Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of other associates.
Complies with quality assurance expectations and standards.
Stands, sits, or walks for an extended period or for an entire work shift.
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
Performs other reasonable job duties as requested by Supervisors.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Sales Executive Hilton Head
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED; Proficiency in English; Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law.
Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED; Proficiency in English; Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law.
Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Direct Marketing/Events Internship - June - January 2026 - Las Vegas
🏢 Marriott Vacations Worldwide
Salary not disclosed
This internship is set to run June 1, 2026
- January 1, 2027 This role is available in a Full Time (estimated 30
- 40 hours) capacity.
Schedule is flexible, however weekends are preferred Rate of Pay: $20/hr In addition to the program educational experience, this position will assist at our Owner Events, Customer Relations, Marketing Operations, and Direct Marketing departments.
This position will not assist with digital, branding, social media or other types of marketing.
Local resident to Las Vegas Required Must be a current student or recent graduate within one year of graduation.
Housing Not Provided MVW Marketing Intern Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe.
Join our team and help deliver unforgettable experiences that make vacation dreams come true.
COMPANY DESCRIPTION Marriott Vacations Worldwide is a global leader in the vacation ownership industry and highly regarded for its quality and unique flexibility.
The more than 50 Marriott Vacation Club properties throughout the United States, Caribbean, Europe and Asia offer a lifetime of memorable vacations to more than 413,000 Owner families and feature 1-, 2- and 3-bedroom villas with spacious interiors.
In 2010, the Marriott Vacation Club Destinations™ program was introduced offering unmatched experiences and unparalleled flexibility through the use of Vacation Club Points in four Collections that can be tailored to fit an Owner's travel needs.
PROGRAM DESCRIPTION Offered at U.S.
based resorts, the College Internship Program
- Marketing and Sales is an immersion program offering participants work experience in one of our Sales Centers throughout the company.
Interns will participate in the following activities: comprehensive onboarding, operational duties within their assigned department, eLearning, and virtual meetings with company leaders, job shadowing, and a direct mentorship with an onsite leader.
The College Internship Program – Marketing and Sales is designed to last 3-6 months depending upon the participant’s availability and the needs of the property.
The participants should expect to work a full-time schedule in this program.
All College Internships are paid at an hourly wage.
Successful College Interns will be given a high level of consideration when applying for future career opportunities with Marriott Vacations Worldwide.
JOB SUMMARY Participants will be expected to learn and preform the job duties of the position(s) within their assigned department.
For example, in a Marketing Internship the participant may be expected to learn and master the role of a non-commissioned marketing associate in addition to opportunities to learn aspects of the commission-based roles, sales department, and other areas.
Interns may also be involved in department projects.
Participants will also learn components of what drives a successful Marketing and Sales operation on site and will have opportunities to contribute to these important matters.
Interns will be introduced to and have the opportunity to demonstrate the company’s values and core beliefs.
JOB REQUIREMENTS Education Candidate should be pursuing a college degree or within one year of college graduation date.
It is preferred that the candidate is actively pursuing a degree in Hospitality, Marketing, Sales or Business.
Candidates who have an undecided major may also be considered.
Experience Prior Hospitality or Sales experience preferred.
Past Interns who are interested in completing an additional internship will be considered first.
Previous performance rating will be taken into consideration Standards of Dress & Grooming All interns must maintain a neat, clean and well-groomed appearance per Marriott Vacations Worldwide Corporation Policy Marketing and Sales Standards of Appearance.
All interns for whom a uniform has been provided must wear the appropriate uniform.
Uniforms must be neat and clean at all times.
Alterations to uniforms are allowed only if prior approval has been obtained from a supervisor/manager.
Missing buttons should be replaced and tears or holes repaired before the uniform is worn.
Non-uniformed interns should dress with good business taste and in clothing appropriate to their jobs.
Good business taste does not include blue jeans, shorts, spandex pants, tank tops, midriffs, halter tops, or other generally recognized casual sportswear.
Dress or skirt length should be no shorter than four inches above the knee.
All interns must wear proper undergarments.
Corporate office interns must adhere to policy EMP-20 Corporate Office Business Dress Guidelines.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
- January 1, 2027 This role is available in a Full Time (estimated 30
- 40 hours) capacity.
Schedule is flexible, however weekends are preferred Rate of Pay: $20/hr In addition to the program educational experience, this position will assist at our Owner Events, Customer Relations, Marketing Operations, and Direct Marketing departments.
This position will not assist with digital, branding, social media or other types of marketing.
Local resident to Las Vegas Required Must be a current student or recent graduate within one year of graduation.
Housing Not Provided MVW Marketing Intern Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe.
Join our team and help deliver unforgettable experiences that make vacation dreams come true.
COMPANY DESCRIPTION Marriott Vacations Worldwide is a global leader in the vacation ownership industry and highly regarded for its quality and unique flexibility.
The more than 50 Marriott Vacation Club properties throughout the United States, Caribbean, Europe and Asia offer a lifetime of memorable vacations to more than 413,000 Owner families and feature 1-, 2- and 3-bedroom villas with spacious interiors.
In 2010, the Marriott Vacation Club Destinations™ program was introduced offering unmatched experiences and unparalleled flexibility through the use of Vacation Club Points in four Collections that can be tailored to fit an Owner's travel needs.
PROGRAM DESCRIPTION Offered at U.S.
based resorts, the College Internship Program
- Marketing and Sales is an immersion program offering participants work experience in one of our Sales Centers throughout the company.
Interns will participate in the following activities: comprehensive onboarding, operational duties within their assigned department, eLearning, and virtual meetings with company leaders, job shadowing, and a direct mentorship with an onsite leader.
The College Internship Program – Marketing and Sales is designed to last 3-6 months depending upon the participant’s availability and the needs of the property.
The participants should expect to work a full-time schedule in this program.
All College Internships are paid at an hourly wage.
Successful College Interns will be given a high level of consideration when applying for future career opportunities with Marriott Vacations Worldwide.
JOB SUMMARY Participants will be expected to learn and preform the job duties of the position(s) within their assigned department.
For example, in a Marketing Internship the participant may be expected to learn and master the role of a non-commissioned marketing associate in addition to opportunities to learn aspects of the commission-based roles, sales department, and other areas.
Interns may also be involved in department projects.
Participants will also learn components of what drives a successful Marketing and Sales operation on site and will have opportunities to contribute to these important matters.
Interns will be introduced to and have the opportunity to demonstrate the company’s values and core beliefs.
JOB REQUIREMENTS Education Candidate should be pursuing a college degree or within one year of college graduation date.
It is preferred that the candidate is actively pursuing a degree in Hospitality, Marketing, Sales or Business.
Candidates who have an undecided major may also be considered.
Experience Prior Hospitality or Sales experience preferred.
Past Interns who are interested in completing an additional internship will be considered first.
Previous performance rating will be taken into consideration Standards of Dress & Grooming All interns must maintain a neat, clean and well-groomed appearance per Marriott Vacations Worldwide Corporation Policy Marketing and Sales Standards of Appearance.
All interns for whom a uniform has been provided must wear the appropriate uniform.
Uniforms must be neat and clean at all times.
Alterations to uniforms are allowed only if prior approval has been obtained from a supervisor/manager.
Missing buttons should be replaced and tears or holes repaired before the uniform is worn.
Non-uniformed interns should dress with good business taste and in clothing appropriate to their jobs.
Good business taste does not include blue jeans, shorts, spandex pants, tank tops, midriffs, halter tops, or other generally recognized casual sportswear.
Dress or skirt length should be no shorter than four inches above the knee.
All interns must wear proper undergarments.
Corporate office interns must adhere to policy EMP-20 Corporate Office Business Dress Guidelines.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Summer 2026 Customer Service/Admin Internship (Marketing Department) - NYC
🏢 Marriott Vacations Worldwide
Salary not disclosed
Local resident with area knowledge preferred Please note this internship is for our onsite direct marketing team and not for digital, branding, or social media marketing.
Daily role will consist of working in customer service and performing administrative duties for our Marketing and Sales department.
Housing is not provided for this position.
Full availability required (Weekends and Holidays included) The hourly rate of pay is $20.
Internship Run Dates: May
- September MVW Marketing Intern Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe.
Join our team and help deliver unforgettable experiences that make vacation dreams come true.
COMPANY DESCRIPTION Marriott Vacations Worldwide is a global leader in the vacation ownership industry and highly regarded for its quality and unique flexibility.
The more than 50 Marriott Vacation Club properties throughout the United States, Caribbean, Europe and Asia offer a lifetime of memorable vacations to more than 413,000 Owner families and feature 1-, 2- and 3-bedroom villas with spacious interiors.
In 2010, the Marriott Vacation Club Destinations™ program was introduced offering unmatched experiences and unparalleled flexibility through the use of Vacation Club Points in four Collections that can be tailored to fit an Owner's travel needs.
PROGRAM DESCRIPTION Offered at U.S.
based resorts, the College Internship Program
- Marketing and Sales is an immersion program offering participants work experience in one of our Sales Centers throughout the company.
Interns will participate in the following activities: comprehensive onboarding, operational duties within their assigned department, eLearning, and virtual meetings with company leaders, job shadowing, and a direct mentorship with an onsite leader.
The College Internship Program – Marketing and Sales is designed to last 3-6 months depending upon the participant’s availability and the needs of the property.
The participants should expect to work a full-time schedule in this program.
All College Internships are paid at an hourly wage.
Successful College Interns will be given a high level of consideration when applying for future career opportunities with Marriott Vacations Worldwide.
JOB SUMMARY Participants will be expected to learn and preform the job duties of the position(s) within their assigned department.
For example, in a Marketing Internship the participant may be expected to learn and master the role of a non-commissioned marketing associate in addition to opportunities to learn aspects of the commission-based roles, sales department, and other areas.
Interns may also be involved in department projects.
Participants will also learn components of what drives a successful Marketing and Sales operation on site and will have opportunities to contribute to these important matters.
Interns will be introduced to and have the opportunity to demonstrate the company’s values and core beliefs.
JOB REQUIREMENTS Education Candidate should be pursuing a college degree or within one year post graduation It is preferred that the candidate is actively pursuing a degree in Hospitality, Marketing, Sales or Business.
Candidates who have an undecided major may also be considered.
Experience Prior Hospitality or Sales experience preferred.
Past Interns who are interested in completing an additional internship will be considered first.
Previous performance rating will be taken into consideration.
Standards of Dress & Grooming All interns must maintain a neat, clean and well-groomed appearance per Marriott Vacations Worldwide Corporation Policy Marketing and Sales Standards of Appearance.
All interns for whom a uniform has been provided must wear the appropriate uniform.
Uniforms must be neat and clean at all times.
Alterations to uniforms are allowed only if prior approval has been obtained from a supervisor/manager.
Missing buttons should be replaced and tears or holes repaired before the uniform is worn.
Non-uniformed interns should dress with good business taste and in clothing appropriate to their jobs.
Good business taste does not include blue jeans, shorts, spandex pants, tank tops, midriffs, halter tops, or other generally recognized casual sportswear.
Dress or skirt length should be no shorter than four inches above the knee.
All interns must wear proper undergarments.
Corporate office interns must adhere to policy EMP-20 Corporate Office Business Dress Guidelines.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Daily role will consist of working in customer service and performing administrative duties for our Marketing and Sales department.
Housing is not provided for this position.
Full availability required (Weekends and Holidays included) The hourly rate of pay is $20.
Internship Run Dates: May
- September MVW Marketing Intern Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe.
Join our team and help deliver unforgettable experiences that make vacation dreams come true.
COMPANY DESCRIPTION Marriott Vacations Worldwide is a global leader in the vacation ownership industry and highly regarded for its quality and unique flexibility.
The more than 50 Marriott Vacation Club properties throughout the United States, Caribbean, Europe and Asia offer a lifetime of memorable vacations to more than 413,000 Owner families and feature 1-, 2- and 3-bedroom villas with spacious interiors.
In 2010, the Marriott Vacation Club Destinations™ program was introduced offering unmatched experiences and unparalleled flexibility through the use of Vacation Club Points in four Collections that can be tailored to fit an Owner's travel needs.
PROGRAM DESCRIPTION Offered at U.S.
based resorts, the College Internship Program
- Marketing and Sales is an immersion program offering participants work experience in one of our Sales Centers throughout the company.
Interns will participate in the following activities: comprehensive onboarding, operational duties within their assigned department, eLearning, and virtual meetings with company leaders, job shadowing, and a direct mentorship with an onsite leader.
The College Internship Program – Marketing and Sales is designed to last 3-6 months depending upon the participant’s availability and the needs of the property.
The participants should expect to work a full-time schedule in this program.
All College Internships are paid at an hourly wage.
Successful College Interns will be given a high level of consideration when applying for future career opportunities with Marriott Vacations Worldwide.
JOB SUMMARY Participants will be expected to learn and preform the job duties of the position(s) within their assigned department.
For example, in a Marketing Internship the participant may be expected to learn and master the role of a non-commissioned marketing associate in addition to opportunities to learn aspects of the commission-based roles, sales department, and other areas.
Interns may also be involved in department projects.
Participants will also learn components of what drives a successful Marketing and Sales operation on site and will have opportunities to contribute to these important matters.
Interns will be introduced to and have the opportunity to demonstrate the company’s values and core beliefs.
JOB REQUIREMENTS Education Candidate should be pursuing a college degree or within one year post graduation It is preferred that the candidate is actively pursuing a degree in Hospitality, Marketing, Sales or Business.
Candidates who have an undecided major may also be considered.
Experience Prior Hospitality or Sales experience preferred.
Past Interns who are interested in completing an additional internship will be considered first.
Previous performance rating will be taken into consideration.
Standards of Dress & Grooming All interns must maintain a neat, clean and well-groomed appearance per Marriott Vacations Worldwide Corporation Policy Marketing and Sales Standards of Appearance.
All interns for whom a uniform has been provided must wear the appropriate uniform.
Uniforms must be neat and clean at all times.
Alterations to uniforms are allowed only if prior approval has been obtained from a supervisor/manager.
Missing buttons should be replaced and tears or holes repaired before the uniform is worn.
Non-uniformed interns should dress with good business taste and in clothing appropriate to their jobs.
Good business taste does not include blue jeans, shorts, spandex pants, tank tops, midriffs, halter tops, or other generally recognized casual sportswear.
Dress or skirt length should be no shorter than four inches above the knee.
All interns must wear proper undergarments.
Corporate office interns must adhere to policy EMP-20 Corporate Office Business Dress Guidelines.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Sr Administrative Assistant - GT
🏢 Marriott Vacations Worldwide
Salary not disclosed
Position Summary
- Perform administrative functions in support of achieving the department's objectives.
Enter and retrieve information contained in computer databases using standard computer equipment and technology (e.g.
a keyboard and mouse) to update records, files, reservations, meetings, and answer inquiries from internal and external callers.
Transmit information or documents using a computer, mail, or facsimile (fax) machine.
Operate standard office equipment, including computers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
Handle incoming and outgoing mail, including date stamping and distribution.
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Prepare and submit expense reports, payroll, and invoices.
Prepare and coordinate meeting and travel logistics.
Generally complete tasks independently with minimal direction from supervisor.
Follow all company and safety and security policies and procedures.
Maintain confidentiality of proprietary information and protect company assets.
Speak with others using clear and professional language, prepare and review written documents accurately and completely in a timely manner.
Answer telephones and other correspondence using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Critical Tasks
- Policies and Procedures Maintain confidentiality of proprietary materials and information.
Protect the privacy and security of customers and coworkers.
Follow company and department policies and procedures.
Research questions and problems and make recommendations for resolution.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Customer Relations Address customers' service needs in a professional, positive, and timely manner.
Actively listen and respond positively to the questions, concerns, and requests of others.
Proactively assist other employees to ensure proper coverage and service.
Communication Discuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion.
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speak to customers and other employees using clear, appropriate and professional language.
Prepare and review written communications (e.g., emails, memos, documents), including proofreading and editing written information to ensure accuracy, completeness, and timeliness.
Talk with and listen to other employees to effectively exchange information.
Working with Others Treat all employees and customers with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist co-workers to promote an environment of teamwork and achieve common goals.
Handle sensitive issues with employees and/or customers with tact, respect, diplomacy, and confidentiality.
Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
Planning and Organizing Make travel arrangements and coordinate logistics including transportation and lodging arrangements.
Prepare and submit expense reports, payroll, and invoices.
Coordinate calendars, including scheduling and canceling meetings, and bring high-priority scheduling issues to managers’ attention.
Coordinate meeting logistics, including for large and complex events, and arrange meeting materials and supplies (e.g., copying and distributing materials, arranging room set-up and necessary food and beverage).
Prepare and edit presentations, agendas, memos/letters, spreadsheets, press kits and other business documents.
Take notes during and prepare minutes from meetings.
Physical Tasks Enter and locate work-related information using computers and/or other methods.
Quality Assurance Comply with quality assurance expectations and standards.
Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Documentation/Reporting Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Computers/Software Transmit information and communications using a computer.
Enter and retrieve information contained in computer databases using standard computer equipment and technology (e.g.
a keyboard and mouse) to update records, files, reservations and answer inquiries from customers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Office Equipment Transmit information and communications using mail, scanner, or fax machine.
Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals.
Ensure necessary office supply inventory is available, and order as needed.
Ensure all office equipment is in working order, calling maintenance when needed.
Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.
Critical Competencies – Personal Attributes Integrity Dependability Positive Demeanor Presentation Initiative Stress Tolerance Adaptability/Flexibility Interpersonal Skills Team Work Customer Service Orientation Diversity Relations Communications Telephone Etiquette Skills English Language Proficiency Communication Writing Listening Applied Reading Organization Detail Orientation Multi-Tasking Time Management Planning and Organizing Analytical Skills Computer Skills Learning Problem Solving Decision Making General Administration Typing Filing Correspondence Computer Software Microsoft Office Education High school diploma/G.E.D.
equivalent Related Work Experience At least 5 years of related work experience Supervisory Experience No supervisory experience is required Office-based schedule: Monday to Friday, 8:00 AM to 5:00 PM.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
- Perform administrative functions in support of achieving the department's objectives.
Enter and retrieve information contained in computer databases using standard computer equipment and technology (e.g.
a keyboard and mouse) to update records, files, reservations, meetings, and answer inquiries from internal and external callers.
Transmit information or documents using a computer, mail, or facsimile (fax) machine.
Operate standard office equipment, including computers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
Handle incoming and outgoing mail, including date stamping and distribution.
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Prepare and submit expense reports, payroll, and invoices.
Prepare and coordinate meeting and travel logistics.
Generally complete tasks independently with minimal direction from supervisor.
Follow all company and safety and security policies and procedures.
Maintain confidentiality of proprietary information and protect company assets.
Speak with others using clear and professional language, prepare and review written documents accurately and completely in a timely manner.
Answer telephones and other correspondence using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Critical Tasks
- Policies and Procedures Maintain confidentiality of proprietary materials and information.
Protect the privacy and security of customers and coworkers.
Follow company and department policies and procedures.
Research questions and problems and make recommendations for resolution.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Customer Relations Address customers' service needs in a professional, positive, and timely manner.
Actively listen and respond positively to the questions, concerns, and requests of others.
Proactively assist other employees to ensure proper coverage and service.
Communication Discuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion.
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speak to customers and other employees using clear, appropriate and professional language.
Prepare and review written communications (e.g., emails, memos, documents), including proofreading and editing written information to ensure accuracy, completeness, and timeliness.
Talk with and listen to other employees to effectively exchange information.
Working with Others Treat all employees and customers with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist co-workers to promote an environment of teamwork and achieve common goals.
Handle sensitive issues with employees and/or customers with tact, respect, diplomacy, and confidentiality.
Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
Planning and Organizing Make travel arrangements and coordinate logistics including transportation and lodging arrangements.
Prepare and submit expense reports, payroll, and invoices.
Coordinate calendars, including scheduling and canceling meetings, and bring high-priority scheduling issues to managers’ attention.
Coordinate meeting logistics, including for large and complex events, and arrange meeting materials and supplies (e.g., copying and distributing materials, arranging room set-up and necessary food and beverage).
Prepare and edit presentations, agendas, memos/letters, spreadsheets, press kits and other business documents.
Take notes during and prepare minutes from meetings.
Physical Tasks Enter and locate work-related information using computers and/or other methods.
Quality Assurance Comply with quality assurance expectations and standards.
Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Documentation/Reporting Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Computers/Software Transmit information and communications using a computer.
Enter and retrieve information contained in computer databases using standard computer equipment and technology (e.g.
a keyboard and mouse) to update records, files, reservations and answer inquiries from customers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Office Equipment Transmit information and communications using mail, scanner, or fax machine.
Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals.
Ensure necessary office supply inventory is available, and order as needed.
Ensure all office equipment is in working order, calling maintenance when needed.
Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.
Critical Competencies – Personal Attributes Integrity Dependability Positive Demeanor Presentation Initiative Stress Tolerance Adaptability/Flexibility Interpersonal Skills Team Work Customer Service Orientation Diversity Relations Communications Telephone Etiquette Skills English Language Proficiency Communication Writing Listening Applied Reading Organization Detail Orientation Multi-Tasking Time Management Planning and Organizing Analytical Skills Computer Skills Learning Problem Solving Decision Making General Administration Typing Filing Correspondence Computer Software Microsoft Office Education High school diploma/G.E.D.
equivalent Related Work Experience At least 5 years of related work experience Supervisory Experience No supervisory experience is required Office-based schedule: Monday to Friday, 8:00 AM to 5:00 PM.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Encore Coordinator/ Exit sales Representative *Future Opportunities
🏢 Marriott Vacations Worldwide
Salary not disclosed
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing Encore, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing Encore, a typical day will include: Engage with guests and potential Owners while providing elevated customer service.
Offer specially priced trial membership packages.
Effectively communicate the benefits of trial ownership and special offers.
Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
Guest Experience and Company Standards: Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing Encore: Available to work a flexible schedule to include weekends and holidays.
A Real Estate License may be required at some locations depending on state laws.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Coordinator Marketing Encore, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing Encore, a typical day will include: Engage with guests and potential Owners while providing elevated customer service.
Offer specially priced trial membership packages.
Effectively communicate the benefits of trial ownership and special offers.
Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
Guest Experience and Company Standards: Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing Encore: Available to work a flexible schedule to include weekends and holidays.
A Real Estate License may be required at some locations depending on state laws.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Assistant Chief Engineer
🏢 Marriott Vacations Worldwide
Salary not disclosed
Salary range is $77,175
- $100,000 with a bonus plan Valid driver's license may be required with at least one year of clean driving history.
Relocation Assistance Available Education and Experience • High school diploma or GED; 4 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing.
OR • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
CORE WORK ACTIVIITES Supporting management of Property Operations • Supervises distribution of repair work orders.
• Ensures property policies are administered fairly and consistently.
• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
• Establishes and maintains open, collaborative relationships with associates.
• Monitors timeliness and quality of completion of repair work orders.
• Supervises Engineering and related areas in absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Ensures that regular on-going communication occurs with associates to create awareness of business objectives, communicate expectations and recognize performance.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Selects and order or purchase new equipment, supplies, and furnishings.
• Supervises the day to day operations of Engineering and related departments.
Maintaining Property Standards • Inspects and evaluates the physical condition of facilities to determine the type of work required.
• Maintains accurate logs and records as required.
• Operates generators and fire pumps as necessary.
• Provides emergency response services 24/7.
• Repairs equipment (e.g., refrigeration, laundry) as necessary.
• Ensures all associates have the proper supplies, equipment and uniforms.
Ensuring Exceptional Customer Service • Empowers associates to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Sets a positive example for guest relations.
Conducting Human Resources Activities • Participates in interviewing and hiring of team members with the appropriate skills.
• Uses all available on the job training tools to train new associates and provide follow-up training as necessary.
• Communicates performance expectations in accordance with job descriptions for each position.
• Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
• Ensures associates understand Company, Resort and Departmental expectations and parameters.
• Ensures associates are cross-trained to support successful daily operations.
• Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.
• Schedules associates to business demands and tracks associate time and attendance.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
• Observes service behaviors of associates and provides feedback to individuals.
• Ensures associate recognition is taking place on all shifts.
• Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns.
• Participates in associate progressive discipline procedures.
• Reviews associate satisfaction results.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
- $100,000 with a bonus plan Valid driver's license may be required with at least one year of clean driving history.
Relocation Assistance Available Education and Experience • High school diploma or GED; 4 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing.
OR • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
CORE WORK ACTIVIITES Supporting management of Property Operations • Supervises distribution of repair work orders.
• Ensures property policies are administered fairly and consistently.
• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
• Establishes and maintains open, collaborative relationships with associates.
• Monitors timeliness and quality of completion of repair work orders.
• Supervises Engineering and related areas in absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Ensures that regular on-going communication occurs with associates to create awareness of business objectives, communicate expectations and recognize performance.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Selects and order or purchase new equipment, supplies, and furnishings.
• Supervises the day to day operations of Engineering and related departments.
Maintaining Property Standards • Inspects and evaluates the physical condition of facilities to determine the type of work required.
• Maintains accurate logs and records as required.
• Operates generators and fire pumps as necessary.
• Provides emergency response services 24/7.
• Repairs equipment (e.g., refrigeration, laundry) as necessary.
• Ensures all associates have the proper supplies, equipment and uniforms.
Ensuring Exceptional Customer Service • Empowers associates to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Sets a positive example for guest relations.
Conducting Human Resources Activities • Participates in interviewing and hiring of team members with the appropriate skills.
• Uses all available on the job training tools to train new associates and provide follow-up training as necessary.
• Communicates performance expectations in accordance with job descriptions for each position.
• Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
• Ensures associates understand Company, Resort and Departmental expectations and parameters.
• Ensures associates are cross-trained to support successful daily operations.
• Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.
• Schedules associates to business demands and tracks associate time and attendance.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
• Observes service behaviors of associates and provides feedback to individuals.
• Ensures associate recognition is taking place on all shifts.
• Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns.
• Participates in associate progressive discipline procedures.
• Reviews associate satisfaction results.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Assistant Director of Food & Beverage
🏢 Marriott Vacations Worldwide
Salary not disclosed
Salary range is $88,785
- $110,000 w/bonus plan Relocation Assistance Available Valid driver's license may be required with at least one year of clean driving history.
Candidate Profile Education and Experience High school diploma or GED.
6 years' experience in the food and beverage, culinary, event management, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years' experience in the food and beverage, culinary, event management, or related professional area Skills and Knowledge Customer and Personal Service Knowledge of principles and processes for providing customer and personal services.
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Management of Financial Resources
- Determining how money will be spent to get the work done, and accounting for these expenditures.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Applied Business Knowledge
- Understanding market dynamics, enterprise level objectives and important aspects of the company's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Management of Material Resources
- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Core Work Activities Developing and Maintaining Food and Beverage/Culinary Goals Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance.
Establishes challenging, realistic, and obtainable goals to guide operation and performance.
Strives to improve service performance.
Developing and Maintaining Budgets Supports the development of and manages the Food and Beverage budget.
Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related associates.
Focuses on maintaining profit margins without compromising guest or associate satisfaction.
Reports out financial results both written and verbally monthly to stakeholders.
Leading Food and Beverage/Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among associates.
Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
Serves as a role model to demonstrate appropriate behaviors.
Develops plans to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation, and driving necessary change.
Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team.
Ensures direct reports do the same for their team.
Develops a food and beverage operating plan that is aligned with the brand's business strategy and leads its execution.
Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue, and ensure a competitive position in the market.
Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Reviews findings from comment cards and guest satisfaction results with F&B team and ensures appropriate corrective action is taken.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Empowers associates to provide excellent guest service.
Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.
Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.
Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
Hires food & beverage leadership who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation.
Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.
Brings issues to the attention of Human Resources as necessary.
Ensures associates are treated fairly and equitably.
Coaches team by providing specific feedback to improve performance.
Additional Responsibilities Informs and/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
Order and purchase equipment and supplies.
Fosters positive partnership and business results with resort experience team.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
- $110,000 w/bonus plan Relocation Assistance Available Valid driver's license may be required with at least one year of clean driving history.
Candidate Profile Education and Experience High school diploma or GED.
6 years' experience in the food and beverage, culinary, event management, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years' experience in the food and beverage, culinary, event management, or related professional area Skills and Knowledge Customer and Personal Service Knowledge of principles and processes for providing customer and personal services.
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Management of Financial Resources
- Determining how money will be spent to get the work done, and accounting for these expenditures.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Applied Business Knowledge
- Understanding market dynamics, enterprise level objectives and important aspects of the company's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Management of Material Resources
- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Core Work Activities Developing and Maintaining Food and Beverage/Culinary Goals Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance.
Establishes challenging, realistic, and obtainable goals to guide operation and performance.
Strives to improve service performance.
Developing and Maintaining Budgets Supports the development of and manages the Food and Beverage budget.
Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related associates.
Focuses on maintaining profit margins without compromising guest or associate satisfaction.
Reports out financial results both written and verbally monthly to stakeholders.
Leading Food and Beverage/Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among associates.
Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
Serves as a role model to demonstrate appropriate behaviors.
Develops plans to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation, and driving necessary change.
Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team.
Ensures direct reports do the same for their team.
Develops a food and beverage operating plan that is aligned with the brand's business strategy and leads its execution.
Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue, and ensure a competitive position in the market.
Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Reviews findings from comment cards and guest satisfaction results with F&B team and ensures appropriate corrective action is taken.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Empowers associates to provide excellent guest service.
Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.
Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.
Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
Hires food & beverage leadership who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation.
Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.
Brings issues to the attention of Human Resources as necessary.
Ensures associates are treated fairly and equitably.
Coaches team by providing specific feedback to improve performance.
Additional Responsibilities Informs and/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
Order and purchase equipment and supplies.
Fosters positive partnership and business results with resort experience team.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Bilingual (Spanish) Owner Sales Executive - Grande Vista
🏢 Marriott Vacations Worldwide
Salary not disclosed
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Sales Executive Trainee, a typical day will include: Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from Owners.
Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Guest Experience and Company Standards: Welcome and greet all guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Sales Executive Trainee: Available to work a flexible schedule to include weekends and holidays.
Position may require background and drug screening, in accordance with state and local requirements.
The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
One-year related experience is preferred.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Spanish required.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Sales Executive Trainee, a typical day will include: Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from Owners.
Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Guest Experience and Company Standards: Welcome and greet all guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Sales Executive Trainee: Available to work a flexible schedule to include weekends and holidays.
Position may require background and drug screening, in accordance with state and local requirements.
The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
One-year related experience is preferred.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Spanish required.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Resort Lobby Ambassador ($19.45/hr)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Lobby Ambassador, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Competitive pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Lobby Ambassador, a typical day will include: Provide warm and welcoming greetings to all guests.
Utilizes tools to seamlessly screen targeted customers and connect them to a Marketing Executive.
Supplies Owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.
Ensures proper coverage and execution throughout the lobby as directed and maximizes interactions during peak arrival periods.
Promotes awareness of brand image internally and externally.
Assists with any additional strategies to drive Marketing efforts and Site Volume.
Takes inventories and ensures all desks in the lobby are stocked with appropriate levels of supplies and collateral.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Lobby Ambassador: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule to include weekends and holidays.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Lobby Ambassador, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Competitive pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Lobby Ambassador, a typical day will include: Provide warm and welcoming greetings to all guests.
Utilizes tools to seamlessly screen targeted customers and connect them to a Marketing Executive.
Supplies Owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.
Ensures proper coverage and execution throughout the lobby as directed and maximizes interactions during peak arrival periods.
Promotes awareness of brand image internally and externally.
Assists with any additional strategies to drive Marketing efforts and Site Volume.
Takes inventories and ensures all desks in the lobby are stocked with appropriate levels of supplies and collateral.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Lobby Ambassador: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule to include weekends and holidays.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Administrative Assistant, Sales & Marketing
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $28.00 Targeted Application Deadline: 03/13/2026 POSITION SUMMARY Provides organizational and administrative support to department(s) and its team members.
Enters and retrieves work related information contained in computer databases to update records, files, reservations, etc.
Addresses inquiries from guests and associates via telephone and in person.
Transmits information or documents using a computer, mail, or fax machine.
Prepares letters, memos, and other documents using e-mail, word processing, spreadsheet, database, or presentation software.
Processes incoming and outgoing mail.
Creates and maintains computer and paper-based filing and organization systems for records, reports, and documents.
Compiles, copies, sorts, and files records of departmental activities and business transactions.
Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.
Welcomes and acknowledges all guests according to company standards, anticipates and address guests’ service needs.
Communicates with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette.
Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of others.
Complies with quality assurance expectations and standards.
Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications.
Stands, sits, or walks for extended periods or for an entire work shift.
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
Performs other reasonable job duties as requested by Supervisors.
CRITICAL TASKS Policies and Procedures Maintains confidentiality of proprietary materials and information.
Protects the privacy and security of guests and coworkers.
Follows company and department policies and procedures.
Ensures uniform, nametag, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Performs other reasonable job duties as requested by Supervisors.
Guest Relations Addresses guests' service needs in a professional, positive, and timely manner.
Listens and responds positively to guest questions, concerns, and requests using brand or property specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE, ASGARD) to resolve issues and build trust.
Welcomes and acknowledges each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Anticipates guests' service needs, including asking questions to better understand needs and watching/listening to guest preferences and acting on them whenever possible.
Thank guests with genuine appreciation and provides a fond farewell.
Assists other associates to ensure proper coverage and prompt guest service.
Communication Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speaks to guests and co-workers using clear, appropriate and professional language.
Prepares and reviews written documents (e.g., daily logs, business letters, memorandums, reports), including proofreading and editing written information to ensure accuracy and completeness.
Communicates efficiently with others to effectively exchange information.
Working with Others Supports all co-workers and treats them with dignity and respect.
Develops and maintains positive and productive working relationships with other associates and departments.
Partners with and assists others to promote an environment of teamwork and achieve common goals.
Handles sensitive issues with associates and/or guests with tact, respect, diplomacy, and confidentiality.
Physical Tasks Enters and locates work-related information using computers and/or point of sale systems.
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
Documentation/Reporting Creates and maintains computer and paper-based filing and organization systems for records, reports, documents, etc.
Computers/Software Transmits information or documents using a computer.
Enters and retrieves information contained in computer databases and software to update records, files, reservations.
Prepares letters, memos, and other documents using e-mail, word processing, spreadsheet, database, or presentation software.
Office Equipment Transmits information or documents using mail, or fax machine.
Operates standard office equipment such as telephone, voice mail, fax, photocopier, calculator, and electronic peripherals.
Safety and Security Reports work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Follows company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
CRITICAL COMPETENCIES Analytical Skills Computer Skills Learning Interpersonal Skills Interpersonal Skills Team Work Customer Service Orientation Diversity Relations Communications Telephone Etiquette Skills English Language Proficiency Communication Writing Listening Applied Reading Personal Attributes Integrity Dependability Positive Demeanor Presentation Initiative Stress Tolerance Adaptability/Flexibility Organization Detail Orientation Multi-Tasking Time Management Planning and Organizing General Administration Typing Computer Software Microsoft Office Power BI PREFERRED QUALIFICATIONS Education High school diploma/G.E.D.
equivalent Related Work Experience At least 1 year of related work experience Supervisory Experience No supervisory experience is required We are committed to providing associates with benefits including: Medical/Dental/Vision Insurance (HSA & FSA available) Paid Time Off Paid Sick Leave per Colorado law Paid Holidays/Paid Floating Personal Days 401(k) Retirement Savings Plan Employee Stock Purchase Plan Group Life/Disability Insurance Tuition Reimbursement Employee Assistance Program Travel Discounts, including a family and friends’ rate Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Enters and retrieves work related information contained in computer databases to update records, files, reservations, etc.
Addresses inquiries from guests and associates via telephone and in person.
Transmits information or documents using a computer, mail, or fax machine.
Prepares letters, memos, and other documents using e-mail, word processing, spreadsheet, database, or presentation software.
Processes incoming and outgoing mail.
Creates and maintains computer and paper-based filing and organization systems for records, reports, and documents.
Compiles, copies, sorts, and files records of departmental activities and business transactions.
Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.
Welcomes and acknowledges all guests according to company standards, anticipates and address guests’ service needs.
Communicates with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette.
Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of others.
Complies with quality assurance expectations and standards.
Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications.
Stands, sits, or walks for extended periods or for an entire work shift.
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
Performs other reasonable job duties as requested by Supervisors.
CRITICAL TASKS Policies and Procedures Maintains confidentiality of proprietary materials and information.
Protects the privacy and security of guests and coworkers.
Follows company and department policies and procedures.
Ensures uniform, nametag, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Performs other reasonable job duties as requested by Supervisors.
Guest Relations Addresses guests' service needs in a professional, positive, and timely manner.
Listens and responds positively to guest questions, concerns, and requests using brand or property specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE, ASGARD) to resolve issues and build trust.
Welcomes and acknowledges each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Anticipates guests' service needs, including asking questions to better understand needs and watching/listening to guest preferences and acting on them whenever possible.
Thank guests with genuine appreciation and provides a fond farewell.
Assists other associates to ensure proper coverage and prompt guest service.
Communication Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speaks to guests and co-workers using clear, appropriate and professional language.
Prepares and reviews written documents (e.g., daily logs, business letters, memorandums, reports), including proofreading and editing written information to ensure accuracy and completeness.
Communicates efficiently with others to effectively exchange information.
Working with Others Supports all co-workers and treats them with dignity and respect.
Develops and maintains positive and productive working relationships with other associates and departments.
Partners with and assists others to promote an environment of teamwork and achieve common goals.
Handles sensitive issues with associates and/or guests with tact, respect, diplomacy, and confidentiality.
Physical Tasks Enters and locates work-related information using computers and/or point of sale systems.
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
Documentation/Reporting Creates and maintains computer and paper-based filing and organization systems for records, reports, documents, etc.
Computers/Software Transmits information or documents using a computer.
Enters and retrieves information contained in computer databases and software to update records, files, reservations.
Prepares letters, memos, and other documents using e-mail, word processing, spreadsheet, database, or presentation software.
Office Equipment Transmits information or documents using mail, or fax machine.
Operates standard office equipment such as telephone, voice mail, fax, photocopier, calculator, and electronic peripherals.
Safety and Security Reports work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Follows company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
CRITICAL COMPETENCIES Analytical Skills Computer Skills Learning Interpersonal Skills Interpersonal Skills Team Work Customer Service Orientation Diversity Relations Communications Telephone Etiquette Skills English Language Proficiency Communication Writing Listening Applied Reading Personal Attributes Integrity Dependability Positive Demeanor Presentation Initiative Stress Tolerance Adaptability/Flexibility Organization Detail Orientation Multi-Tasking Time Management Planning and Organizing General Administration Typing Computer Software Microsoft Office Power BI PREFERRED QUALIFICATIONS Education High school diploma/G.E.D.
equivalent Related Work Experience At least 1 year of related work experience Supervisory Experience No supervisory experience is required We are committed to providing associates with benefits including: Medical/Dental/Vision Insurance (HSA & FSA available) Paid Time Off Paid Sick Leave per Colorado law Paid Holidays/Paid Floating Personal Days 401(k) Retirement Savings Plan Employee Stock Purchase Plan Group Life/Disability Insurance Tuition Reimbursement Employee Assistance Program Travel Discounts, including a family and friends’ rate Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Director of Services
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY Relocation Plan 1 Available Pay Range: $57,780-$64,200.
Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained.
Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry.
Directs and works with team to successfully execute all housekeeping operations.
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
Ensures that standards and procedures are being followed.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years' experience in the housekeeping or related professional area.
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES Managing Housekeeping Operations Maintains strong working relationship with Front Office to ensure effective communications for operational issues.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Inventories stock to ensure adequate supplies.
Ensures guestrooms, public space and employee areas are cleaned according to operating standards.
Ensures compliance with all housekeeping policies, standards and procedures.
Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.
Managing Departmental Costs Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.
Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints effectively.
Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Empowers employees to provide excellent customer service.
Develops goals and expectations for direct report managers.
Celebrates successes and publicly recognizes the contributions of team members.
Reviews employee satisfaction results to identify and address employee problems or concerns.
Communicates expectations, recognizes performance, and produces desired business results.
Conducting Human Resources Activities Ensures property policies are administered fairly and consistently.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Establishes goals and objectives for all areas of responsibility.
Directs staff to strive for continuous improvement in all areas of responsibility.
Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
Manages employee progressive discipline procedures for areas of responsibility.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Ensures employees are treated fairly and equitably.
#LI-KH1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained.
Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry.
Directs and works with team to successfully execute all housekeeping operations.
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
Ensures that standards and procedures are being followed.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years' experience in the housekeeping or related professional area.
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES Managing Housekeeping Operations Maintains strong working relationship with Front Office to ensure effective communications for operational issues.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Inventories stock to ensure adequate supplies.
Ensures guestrooms, public space and employee areas are cleaned according to operating standards.
Ensures compliance with all housekeeping policies, standards and procedures.
Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.
Managing Departmental Costs Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.
Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints effectively.
Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Empowers employees to provide excellent customer service.
Develops goals and expectations for direct report managers.
Celebrates successes and publicly recognizes the contributions of team members.
Reviews employee satisfaction results to identify and address employee problems or concerns.
Communicates expectations, recognizes performance, and produces desired business results.
Conducting Human Resources Activities Ensures property policies are administered fairly and consistently.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Establishes goals and objectives for all areas of responsibility.
Directs staff to strive for continuous improvement in all areas of responsibility.
Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
Manages employee progressive discipline procedures for areas of responsibility.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Ensures employees are treated fairly and equitably.
#LI-KH1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Sr Administrative Assistant - F&A
🏢 Marriott Vacations Worldwide
Salary not disclosed
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Tax Context The Global Tax function at Marriott Vacations Worldwide (MVW) is undergoing a multi-year transformation driven by new leadership and a renewed vision for how tax supports the business.
We seek team members who embrace a customer-service mindset, proactively identify and address issues, and bring a commitment to establishing and following standard processes and high-quality work practices.
Successful incumbents in this role strive for efficiency, champion simplification, and leverage technology and data to create lasting value.
We welcome individuals who collaborate with business partners, anticipate emerging risks, and contribute to building a modern, agile, and strategically focused tax organization.
Specific Position Summary Report directly to the SVP, Global Tax and perform administrative functions in support of the SVP and achieving the department's objectives.
Enter and retrieve information contained in databases using standard computer equipment and technology to update records, files, reservations, meetings, and answer inquiries from internal and external callers.
Operate standard office equipment.
Prepare letters, memos, and other documents accurately and completely in a timely manner.
Review documents, including proofreading and editing written information to ensure accuracy and completeness.
Handle incoming and outgoing mail, including date stamping and distribution.
Create and maintain filing and organization systems for records, reports, documents, etc.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Prepare and submit expense reports, payroll, and invoices.
Prepare and coordinate meeting and travel logistics.
Generally complete tasks independently with minimal direction from supervisor.
Follow all company and safety and security policies and procedures.
Maintain confidentiality of proprietary information and protect company assets.
Speak with others using clear and professional language.
Answer telephones and other correspondence using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Objectives & Key Results Support SVP, Global Tax Support MVW’s Global Tax function.
Working Relationships SVP, Global Tax Global Tax Team Senior leadership of Finance & Accounting, Legal, Internal Audit, Treasury, Procurement, & Human Resources Other Executive & Senior Administrative Assistants External Tax Advisors Expected Contributions Policies and Procedures Maintain confidentiality of proprietary materials and information.
Protect the privacy and security of customers and coworkers.
Follow company and department policies and procedures.
Research questions and problems and make recommendations for resolution.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Customer Relations Address customers' service needs in a professional, positive, and timely manner.
Actively listen and respond positively to the questions, concerns, and requests of others.
Proactively assist other employees to ensure proper coverage and service.
Communication Discuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion.
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speak to customers and other employees using clear, appropriate and professional language.
Prepare and review written communications, including proofreading and editing written information to ensure accuracy, completeness, and timeliness.
Talk with and listen to other employees to effectively exchange information.
Working with Others Treat all employees and customers with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist co-workers to promote an environment of teamwork and achieve common goals.
Handle sensitive issues with employees and/or customers with tact, respect, diplomacy, and confidentiality.
Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
Administration of Outside Service Firms Act as subject matter expert for SimpleLegal and the related firm-facing CounselGo application for invoicing and fee accruals.
Be the primary interface for outside firms’ submission of invoices and accruals.
Provide reporting for use in forecasts and budgeting.
Planning and Organizing Make travel arrangements and coordinate logistics including transportation and lodging arrangements, anticipating traveler needs to ensure a smooth experience.
Prepare and submit expense reports and invoices.
Coordinate calendars, including scheduling and canceling meetings, and bring high-priority scheduling issues to managers’ attention.
Coordinate meeting logistics; including for large and complex events (e.g., copying and distributing materials, arranging room set-up, food, and beverages).
Prepare and edit presentations, agendas, memos/letters, spreadsheets, press kits, and other business documents.
Take notes during and prepare minutes from meetings.
Quality Assurance Comply with quality assurance expectations and standards.
Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Documentation/Reporting Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Computers/Software Transmit information and communications.
Enter and retrieve information contained in databases using standard computer equipment and technology to update records, files, reservations, and answer inquiries from customers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Office Equipment Transmit information and communications using mail or scanner.
Operate standard office equipment other than computers such as telephone, scanner, photocopier, calculator, and electronic peripherals.
Ensure necessary office supply inventory is available, and order as needed.
Ensure all office equipment is in working order, calling maintenance when needed.
Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.
Candidate Profile Education: High school diploma/G.E.D.
equivalent Experience: At least 5 years of related work experience Skills and Attributes: Detail Oriented Customer Service Focused Advanced Communication Skills Coping with multiple work demands Effective Time Management Planning and Organizing Problem Solving Decision Making Positive Demeanor Technical Skills: Microsoft Office, especially Powerpoint, Word & Excel Familiarity with SimpleLegal, and MS Power Suite apps is a plus.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Tax Context The Global Tax function at Marriott Vacations Worldwide (MVW) is undergoing a multi-year transformation driven by new leadership and a renewed vision for how tax supports the business.
We seek team members who embrace a customer-service mindset, proactively identify and address issues, and bring a commitment to establishing and following standard processes and high-quality work practices.
Successful incumbents in this role strive for efficiency, champion simplification, and leverage technology and data to create lasting value.
We welcome individuals who collaborate with business partners, anticipate emerging risks, and contribute to building a modern, agile, and strategically focused tax organization.
Specific Position Summary Report directly to the SVP, Global Tax and perform administrative functions in support of the SVP and achieving the department's objectives.
Enter and retrieve information contained in databases using standard computer equipment and technology to update records, files, reservations, meetings, and answer inquiries from internal and external callers.
Operate standard office equipment.
Prepare letters, memos, and other documents accurately and completely in a timely manner.
Review documents, including proofreading and editing written information to ensure accuracy and completeness.
Handle incoming and outgoing mail, including date stamping and distribution.
Create and maintain filing and organization systems for records, reports, documents, etc.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Prepare and submit expense reports, payroll, and invoices.
Prepare and coordinate meeting and travel logistics.
Generally complete tasks independently with minimal direction from supervisor.
Follow all company and safety and security policies and procedures.
Maintain confidentiality of proprietary information and protect company assets.
Speak with others using clear and professional language.
Answer telephones and other correspondence using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Objectives & Key Results Support SVP, Global Tax Support MVW’s Global Tax function.
Working Relationships SVP, Global Tax Global Tax Team Senior leadership of Finance & Accounting, Legal, Internal Audit, Treasury, Procurement, & Human Resources Other Executive & Senior Administrative Assistants External Tax Advisors Expected Contributions Policies and Procedures Maintain confidentiality of proprietary materials and information.
Protect the privacy and security of customers and coworkers.
Follow company and department policies and procedures.
Research questions and problems and make recommendations for resolution.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Customer Relations Address customers' service needs in a professional, positive, and timely manner.
Actively listen and respond positively to the questions, concerns, and requests of others.
Proactively assist other employees to ensure proper coverage and service.
Communication Discuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion.
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speak to customers and other employees using clear, appropriate and professional language.
Prepare and review written communications, including proofreading and editing written information to ensure accuracy, completeness, and timeliness.
Talk with and listen to other employees to effectively exchange information.
Working with Others Treat all employees and customers with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist co-workers to promote an environment of teamwork and achieve common goals.
Handle sensitive issues with employees and/or customers with tact, respect, diplomacy, and confidentiality.
Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
Administration of Outside Service Firms Act as subject matter expert for SimpleLegal and the related firm-facing CounselGo application for invoicing and fee accruals.
Be the primary interface for outside firms’ submission of invoices and accruals.
Provide reporting for use in forecasts and budgeting.
Planning and Organizing Make travel arrangements and coordinate logistics including transportation and lodging arrangements, anticipating traveler needs to ensure a smooth experience.
Prepare and submit expense reports and invoices.
Coordinate calendars, including scheduling and canceling meetings, and bring high-priority scheduling issues to managers’ attention.
Coordinate meeting logistics; including for large and complex events (e.g., copying and distributing materials, arranging room set-up, food, and beverages).
Prepare and edit presentations, agendas, memos/letters, spreadsheets, press kits, and other business documents.
Take notes during and prepare minutes from meetings.
Quality Assurance Comply with quality assurance expectations and standards.
Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Documentation/Reporting Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Computers/Software Transmit information and communications.
Enter and retrieve information contained in databases using standard computer equipment and technology to update records, files, reservations, and answer inquiries from customers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Office Equipment Transmit information and communications using mail or scanner.
Operate standard office equipment other than computers such as telephone, scanner, photocopier, calculator, and electronic peripherals.
Ensure necessary office supply inventory is available, and order as needed.
Ensure all office equipment is in working order, calling maintenance when needed.
Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.
Candidate Profile Education: High school diploma/G.E.D.
equivalent Experience: At least 5 years of related work experience Skills and Attributes: Detail Oriented Customer Service Focused Advanced Communication Skills Coping with multiple work demands Effective Time Management Planning and Organizing Problem Solving Decision Making Positive Demeanor Technical Skills: Microsoft Office, especially Powerpoint, Word & Excel Familiarity with SimpleLegal, and MS Power Suite apps is a plus.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Front Desk Specialist (Sales Center)- Williamsburg
🏢 Marriott Vacations Worldwide
Salary not disclosed
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Front Desk Specialist (Sales Center), you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Front Desk Specialist (Sales Center), a typical day will include: Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Promotes awareness of brand image internally and externally.
Creates, logs, and expedites premiums (gifts) for site marketing programs.
Guest Experience and Company Standards Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Front Desk Specialist (Sales Center): Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule to include weekends and holidays.
Sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Front Desk Specialist (Sales Center), you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Front Desk Specialist (Sales Center), a typical day will include: Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Promotes awareness of brand image internally and externally.
Creates, logs, and expedites premiums (gifts) for site marketing programs.
Guest Experience and Company Standards Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Front Desk Specialist (Sales Center): Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule to include weekends and holidays.
Sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Utility Maintenance Technician
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $29.88 $1000 SIGN ON BONUS This bonus is for new hires.
Internal candidates, college programs, rehires and managers are excluded.
Payments are in $500 increments at 90 and 180 days, paid on the following paycheck.
Are you looking for a place where meaningful moments are made together? Respond and attend to guest repair requests.
Communicate with guests/customers to resolve maintenance issues.
Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
Visually inspect tools, equipment, or machines.
Carry equipment (e.g., tools, radio).
Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
Program TV's and perform general housekeeping and engineering-related inventory duties.
Use the Lockout/Tagout system before performing any maintenance work.
Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers, display basic computer skills including inputting air handler schedules and making temperature changes.
CORE WORK ACTIVITIES Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Adhere to quality expectations and standards.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Move up and down stairs, service ramps, and/or ladders.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Enter and locate work-related information using computers.
Perform other reasonable job duties as requested.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free daily meal and associate cafeteria Complimentary soft drinks, coffee and tea Monthly and quarterly celebrations and awards Company branded hats for outdoor associates Discounted work shoes every 7 months (select departments) Discounted bus pass Discounts to onsite spa and food outlets Community service opportunities Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Internal candidates, college programs, rehires and managers are excluded.
Payments are in $500 increments at 90 and 180 days, paid on the following paycheck.
Are you looking for a place where meaningful moments are made together? Respond and attend to guest repair requests.
Communicate with guests/customers to resolve maintenance issues.
Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
Visually inspect tools, equipment, or machines.
Carry equipment (e.g., tools, radio).
Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
Program TV's and perform general housekeeping and engineering-related inventory duties.
Use the Lockout/Tagout system before performing any maintenance work.
Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers, display basic computer skills including inputting air handler schedules and making temperature changes.
CORE WORK ACTIVITIES Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Adhere to quality expectations and standards.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Move up and down stairs, service ramps, and/or ladders.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Enter and locate work-related information using computers.
Perform other reasonable job duties as requested.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free daily meal and associate cafeteria Complimentary soft drinks, coffee and tea Monthly and quarterly celebrations and awards Company branded hats for outdoor associates Discounted work shoes every 7 months (select departments) Discounted bus pass Discounts to onsite spa and food outlets Community service opportunities Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Sales Executive FTB - Crystal Shores, Marco Island
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Front Desk Operations Supervisor
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
Set up accurate accounts for each guest according to their requirements.
Ensure rates match market codes, document exceptions.
Secure payment prior to issuing room key, verify/adjust billing.
Compile and review daily reports/logs/contingency lists.
Complete cashier and closing reports.
Supply guests with directions and property information.
Accommodate guest requests, contacting appropriate staff if necessary.
Follow up to ensure requests have been met.
Process all payment types, vouchers, paid-outs, and charges.
Balance and drop receipts.
Count and secure bank at beginning and end of shift.
Obtain manual authorizations and follow all Accounting procedures.
Notify Loss Prevention/Security of any guest reports of theft.
Shift: 1st/2nd; must be available to work weekends and holidays.
Site Specific Benefits Free On-Site Parking Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs CORE WORK ACTIVITIES Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Ensure adherence to quality standards.
Enter and locate information using computers/POS systems.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Perform other reasonable job duties as requested by Supervisors.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Set up accurate accounts for each guest according to their requirements.
Ensure rates match market codes, document exceptions.
Secure payment prior to issuing room key, verify/adjust billing.
Compile and review daily reports/logs/contingency lists.
Complete cashier and closing reports.
Supply guests with directions and property information.
Accommodate guest requests, contacting appropriate staff if necessary.
Follow up to ensure requests have been met.
Process all payment types, vouchers, paid-outs, and charges.
Balance and drop receipts.
Count and secure bank at beginning and end of shift.
Obtain manual authorizations and follow all Accounting procedures.
Notify Loss Prevention/Security of any guest reports of theft.
Shift: 1st/2nd; must be available to work weekends and holidays.
Site Specific Benefits Free On-Site Parking Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs CORE WORK ACTIVITIES Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Ensure adherence to quality standards.
Enter and locate information using computers/POS systems.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Perform other reasonable job duties as requested by Supervisors.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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