Map Change Video Jobs in Usa

Join us as a Senior, AI Workplace Transformation Consultant

You’ll play a pivotal role in delivering successful organisational change, backed by experience and knowledge of PROSCI, Kotter or other change frameworks, while also helping clients unlock the full potential of Microsoft 365, Copilot, Copilot Studio, Viva and more. You’ll develop and implement advanced change management strategies; drive people change and enablement and ensure that new solutions are adopted smoothly and deliver measurable value.

You’ll be a self-starting, adaptable, and energetic individual who thrives in fast-paced environments. You’ll bring strong experience in consultative client engagements, be open to challenge and feedback, and feel confident constructively challenging clients to ensure the best outcomes for everyone involved. A growth mindset is essential, along with a clear expectation that you’ll actively contribute to the continuous improvement of Changing Social.

Location: Nashville Tennessee / Remote Time zone: Eastern or Central preferred

Key Responsibilities:

Change Management Strategy

• Lead the design and execution of advanced change management strategies for clients adopting Microsoft 365 and Copilot solutions.
• Apply proven methodologies to build adoption plans, communications, and training tailored to diverse audiences.
• Ensure all change activities align with client business goals and deliver measurable outcomes.

Stakeholder Engagement

• Lead stakeholder mapping, engagement planning, and delivery of sessions to secure buy-in at all levels.
• Advocate, support, coach and mentor senior leaders in the importance and necessity of change.
• Build strong, trusted relationships with client sponsors, technical leads, and end users.
• Facilitate workshops and feedback sessions to ensure adoption challenges are addressed proactively.

Adoption Metrics, Reporting & Value Realisation

• Develop and implement measurement frameworks to track adoption, usage, and ROI of Copilot and other Microsoft solutions.
• Use reporting tools to monitor project effectiveness and recommend data-driven improvements.
• Communicate adoption progress and value realisation to key stakeholders and sponsors.

Microsoft 365, Copilot, Copilot Studio & AI Agents

• Understand, identify, scope and support the elements of the M365 Modern Workplace Applications that are of direct impact to the clients needs.
• Be well versed in the identification of business workflows and processes. Capable in crafting new ways of working that utilise the M365 platform and drive real world ROI.
• Deliver Copilot projects and custom conversational AI agents to meet client needs.
• Advise clients on best practices for creating and managing AI-powered solutions that enhance workflows and productivity.
• Translate functionality into clear guidance for end users, ensuring solutions are user-friendly and deliver on their promise.
• Collaborate closely with technical teams and developers to align AI deployments with user needs and organisational policies.

Product & AI Knowledge

• Leverage deep understanding of our solutions to assess client needs and recommend the most suitable products or agents that deliver optimal value and outcomes.
• Maintain up-to-date knowledge of Microsoft 365, Copilot for Microsoft 365, Copilot Studio, and broader M365 modern work platform
• Deliver client training sessions, Q&A drop-ins, and knowledge-sharing to embed new ways of working.
• Keep up to date of Microsoft’s AI roadmap to guide clients on upcoming features and capabilities.

Client Relationship Management & Pre-Sales

• Build and maintain long-term client relationships.
• Embed as a trusted advisor who can spot business benefits for our clients and build proposals and services to support those needs both commercially and via delivery.
• Support the sales team in scoping client needs, delivering demos, and showcasing our Copilot capabilities.
• Contribute to proposals and presentations, bringing both change management and technical expertise.

Qualifications

Education:

• Bachelor or masters degree in Business, Organisational Development, Information Technology, Anthropology or a related field is preferred but not essential.

Experience:

• 5+ years of experience in adoption and change management, with at least some exposure to configuring or supporting Microsoft 365 solutions.
• Hands-on experience working with Microsoft 365 products, Copilot Studio, Power Virtual Agents, or similar conversational AI tools is highly desirable.

Certifications:

• Relevant change management certification (e.g. PROSCI) required. Or significant proven track record and specific detailed knowledge of change frameworks.
• Desirable: Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Power Platform Solution Architect Expert (PL-600), or equivalent Copilot Studio certifications.

Skills

• Advanced knowledge of change management tools and methodologies.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to communicate complex technical ideas clearly to non-technical audiences.
• Excellent stakeholder engagement and client relationship management skills.
• Confident in facilitating workshops and training sessions.
• Proactive, curious, and adaptable mindset with a passion for emerging AI capabilities.

Core Competencies

• Knowledge & Experience: Advanced knowledge of Microsoft 365, Copilot Studio, and change management best practices. Mentor colleagues and leads client training.
• Business Impact: Leads complex projects, drives measurable adoption, and supports business development.
• People & Team Management: Coaches junior team members, resolves issues, and drives collaboration.
• Communication & Influence: Communicates effectively with clients and internal teams, translating between technical and non-technical contexts.
• Problem Solving & Innovation: Designs creative solutions for adoption challenges, drives continuous improvement, and keeps up to date with the AI landscape.

Why Join Changing Social?

We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Changing Social has ambitious plans for the future. We aim to expand our team substantially in the coming years, having grown 58% over the past 12 months, with growth plans to hit a head count of 200 over the next three to five years.

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary.

Benefits:

• Annual Leave: 23 days of annual leave per calendar year, excluding Public Holidays, with an additional day for each year of employment up to a maximum of 5 days.
• Additional Leave: Gain an additional day of leave for each year of service, up to a maximum of 5 days.
• Annual Leave Carry Over: Carry over up to 5 days of unused annual leave to the next year.
• Festive Period: Business closure for a week during the festive period in December.
• Public Holidays: Flexibility to work over public holidays if desired or required, with time taken back on a subsequent day.
• Pension Scheme: 2% 401k employer contribution, 5% employee contribution.
• Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones.

Additional Benefits:

Health and Wellbeing:

• US Health, Vision and Dental Plan
• My Mind Pal Wellbeing App

Financial Security:

• Bravo Perks: Points schemes and vouchers.
• Bravo Hub: Access to discount codes.
• Financial Wellbeing Tools: Budget planners, money-saving tools, and financial education resources.

Personal Development:

• Paid Microsoft Training and Certifications: Enhance your professional skills with company-sponsored training.

More about Changing Social

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach. Our POP values Preparation, Ownership, and Pride are the behaviours that underpin our high-performance culture. They’re how we turn our values into action, every day.

Benefits we offer for this position:

All team members:

• Competitive pay

• Flexible scheduling

• Paid on the job training

• Opportunities for advancement we promote from within

• Discounted meals

• Employee referral program

• Exclusive team member discounts

• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)

• Medical, dental and vision insurance (based on hours worked)

• Paid sick leave (in qualifying jurisdictions).

Hiring immediately for full-time and part-time hourly Line Cooks, Wok Cooks, Cooks, Chef De Parties, or Station Chefs.

Job Summary:

A Line Cook, Wok Cook, Cook, Chef De Partie, or Station Chef accommodates guests needs by preparing food according to established recipes and procedures as well as following safety and sanitation guidelines.

Job Responsibilities:

• Prepare and cook all food items to company specifications

• Plates prepared foods based on chefs guidance

• Responsible for the setup, operation, break down, and cleaning of all kitchen equipment

• May need to assist with washing dishes, sweeping/mopping floors, cleaning and maintaining equipment, sanitizing utensils, etc.

• Uphold our high restaurant kitchen sanitation and food service safety standards

Job Requirements:

• Previous experience is not required we will train you!

• Have a current Food Handlers Card where applicable, or we will help you obtain.

• A love for food and an eye for detail with cooking; knowing weights, measurements, and volumes.

• Ability to learn restaurant menu and recipes.

• Knowledge of all chemicals used in the building.

• Excellent customer service skills and etiquette.

• Ability to multi-task in a fast-paced teamwork environment.

• Flexibility to work a variety of shifts.

• Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

• Must be at least 18 years old.

Why work for us?

Because its more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

Apply Now

• Search for jobs by keyword or location.

• Gather your work history, and if applicable, prepare your resume for submission.

• Click Apply Now to submit your application.

P.F. Chang's California Applicant Privacy Notice

Benefits we offer for this position:

All team members:

• Competitive pay

• Flexible scheduling

• Paid on the job training

• Opportunities for advancement we promote from within

• Discounted meals

• Employee referral program

• Exclusive team member discounts

• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)

• Medical, dental and vision insurance (based on hours worked)

• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly Backwaiters.

Job Summary:

The Backwaiter is responsible for supporting restaurant operations by delivering food to guests promptly and courteously, assisting with dining room cleanliness, and maintaining service stations. All team members must provide excellent customer service to ensure exceptional guest experiences.

Job Responsibilities:

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with any questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Job Requirements:

• No prior experience requiredtraining is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handlers Card, where applicable.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift.
• Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.
• Excellent communication skills and ability to remain calm under pressure.

Why work for us?

Because its more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

Apply Now

• Search for jobs by keyword or location.

• Gather your work history, and if applicable, prepare your resume for submission.

• Click Apply Now to submit your application.

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement - we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

• Manage ticket times to ensure food is being delivered fresh and within ticket time standards
• Coordinate table visits with a manager when necessary to exceed Guest expectations
• Send accurate orders to tables
• Ensure restroom checks are completed

• Must be at least 18 years old.
• Previous relevant restaurant experience is preferred.
• Have a current Food Handler's Card where applicable.
• Ability to multi-task in a fast-paced teamwork environment.
• Ability to learn and conduct side work required for each shift.
• Knowledge of all chemicals used in the building.
• Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.
• Understanding of English language.
• Excellent customer service skills and etiquette.
• Flexibility to work a variety of shifts.
• Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

• Search for jobs by keyword or location.
• Gather your work history, and if applicable, prepare your resume for submission.
• Click \"Apply Now\" to submit your application.

The Operational Intelligence Center (OIC) is a sophisticated command center dedicated to providing exceptional customer service to retail centers across North America. As an OIC Communications Specialist, you will be responsible for delivering top-notch customer service through telephone interactions with customers and tenants, supporting security operations via radio communications, and monitoring video surveillance systems. This role requires outstanding computer skills, the ability to master multiple applications, and a commitment to delivering excellent customer service in every interaction.

Primary Responsibilities:

• Answer, evaluate, and prioritize incoming telephone and radio calls.
• Communicate effectively with callers to gather complete information and determine the appropriate level of service, including dispatching police, fire, medical, security, or property management.
• Collaborate with on-site security personnel to resolve incidents.
• Provide pre-arrival emergency or medical instructions to law enforcement or fire personnel.
• Escalate and coordinate incidents with the OIC Supervisor.
• Interpret site maps, and computer-aided design maps.
• Familiarize yourself with the layout and current threats and challenges of multiple retail centers.
• Maintain confidentiality of policies, procedures, emergency response information, and administrative materials.
• Master several computer applications for data logging, information navigation, and customer support.
• Understand and follow emergency and evacuation procedures for assigned retail centers.
• Identify and respond effectively to suspicious criminal activity.
• Operate and monitor surveillance cameras and programs, ensuring all equipment functions properly.
• Support record management and data collection efforts, including video documentation and investigation assistance.

Basic Qualifications:

• High school diploma or equivalent.
• Minimum of two (2) years of experience in a public or private safety organization or dispatching and or call center/customer service experience.
• At least two (2) years of experience in a video surveillance environment or equivalent training/experience.

Preferred Qualifications:

• College degree in Criminal Justice.
• Emergency telecommunicator certificate- if you do not have your ETC, we provide the opportunity to earn your certificate.

Knowledge and Skills Required:

• Demonstrated initiative and ability to handle multiple assignments and meet deadlines.
• Highly organized and self-motivated to work independently and as part of a team.
• Proficient in Microsoft Office Word and Excel.
• Capable of performing regular equipment checks and reporting failures.
• Ability to operate technical monitoring equipment and manage information security programs.
• Professional demeanor, good judgment, and discretion.
• Ability to work overtime and specified shifts in a command center environment.
• Excellent verbal and written communication skills.
• Typing proficiency of at least 40 words per minute.
• Must be able to multitask in between multiple software programs.
• Ability to complete pre-employment assessments, pass the Emergency Telecommunication Course, background check, drug and alcohol screening, and new hire training program.

Physical Requirements and Environment:

• Office environment with limited physical effort, including some standing, bending, light lifting, and stretching.
• Must submit to drug screening as permissible by law.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Availability to work third shift. 12am-8am

Project Manager – Jobvite Implementation

Location: Scottsdale, AZ (Hybrid – 3 days onsite, 8:00 AM–4:00 PM)

Department: Talent Attraction / Talent Experience

Type: Contract (Full-Time, Project-Based)

Reports To: Head of Talent Attraction

Start Date: ASAP

Duration & Rate: Based on experience and project scope

Summary

We are seeking a contract Project Manager to lead the end-to-end implementation of Jobvite as our new Applicant Tracking System (ATS), replacing Greenhouse.

This is a high-visibility, fast-moving initiative with limited vendor implementation support. The selected candidate will partner closely with Talent Attraction, HR, IT, and business stakeholders to drive all phases of the rollout.

The ideal candidate is a structured, hands-on implementation leader who thrives in ambiguity, drives accountability across cross-functional teams, and is comfortable owning both strategic planning and detailed execution.

Key Responsibilities

1. Project Leadership & Governance

• Own the overall implementation plan, including scope, milestones, critical path, and success metrics
• Establish project governance (workstream cadence, agendas, decision logs, RAID logs, RACI alignment)
• Provide clear written and verbal status updates to executive stakeholders
• Drive alignment and accountability across HR, IT, security, and business leaders

2. Risk, Issues & Dependency Management

• Proactively identify risks and interdependencies across workstreams
• Maintain a detailed RAID log with mitigation plans and accountable owners
• Escalate blockers with recommended solutions
• Ensure decisions are documented and actioned

3. Integration & Data Model Design

• Partner with HRIS/IT to define and document integrations between Jobvite and:
• HRIS systems
• Background check providers
• Assessment platforms
• Reporting/analytics tools
• SSO and security systems
• Design and implement a scalable parent/child recruiting data structure (requisition hierarchies, job families, campaign vs. requisition models)
• Define governance, ownership, and long-term data quality controls
• Ensure integrations and data architecture support reporting and compliance requirements

4. Configuration, Process Redesign & Documentation

• Coordinate system configuration (workflows, stages, forms, permissions, templates, approvals)
• Map and redesign recruiting processes (current state → future state)
• Develop and maintain version-controlled documentation, including:
• Business requirements
• Functional specifications
• Process maps and SOPs
• Configuration workbooks
• Integration requirements and data flows
• Data migration and cutover plans

5. Training, UAT & Change Management

• Develop training materials (guides, job aids, quick reference materials, short videos)
• Lead User Acceptance Testing (UAT): test scenarios, scripts, defect tracking, and sign-off
• Partner with HR Communications on go-live readiness and adoption strategy
• Ensure end users understand new processes and support channels

6. Execution & Delivery Accountability

• Hold cross-functional teams accountable to timelines and deliverables
• Run focused, outcome-driven project meetings
• Track detailed action items and ensure follow-through
• Maintain a strong focus on go-live readiness and stabilization

Required Qualifications

• 3–5+ years of project management experience
• Proven experience leading HR technology or ATS implementations
• Experience managing complex, multi-system integrations
• Strong capabilities in:
• Project planning and critical path management
• Risk and issue management
• Stakeholder alignment across HR and IT
• Driving accountability in matrixed environments
• Demonstrated ability to produce high-quality documentation
• Ability to self-direct and operate effectively with limited vendor support
• Excellent written and verbal communication skills

Preferred Qualifications

• Direct experience implementing Jobvite
• Experience with enterprise ATS platforms such as:
• Workday Recruiting
• iCIMS
• Lever
• Experience in Talent Acquisition or HR environments
• Experience designing hierarchical or parent/child data models
• Knowledge of data migration and UAT best practices
• PMP, Scrum Master, or Agile certification preferred

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  Baltimore, MD
  
  
• 
  
  SINAI HOSPITAL
  
  
• 
  
  PHARMACY
  
  
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  Full-time w/Weekend Commitment - Day shift - 8:00am-4:30pm
  
  
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  ALLIED HEALTH
  
  
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  95160
  
  
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  $53.78-$83.28 Experience based
  
  
• 
  Posted:
  March 17, 2026
  
  

Summary

LifeBridge Health, a leading healthcare provider in Maryland, offers a fulfilling career in a mission-driven, inclusive environment with opportunities for growth, competitive benefits, and the chance to make a meaningful impact on community health.

CARE BRAVELY is how we describe our LifeBridge Health culture. For more than 150 years, we’ve been bravely serving everyone who needs care—and we’re still changing how care is done.

ABOUT THE JOB:  Pain Management

Full-time with weekend commitment

The registered Clinical Pharmacist is responsible for overseeing the preparation and dispensing of medication, medication order computer entry, monitoring of patient medication therapy and provision of medication information for patients, providers, nurses and other allied health professionals.  The pharmacist identifies, recommends, resolves, and prevents medication-related problems through interventions with providers.  Pharmacists supervise and direct pharmacy support personnel to ensure the timeliness of medication availability.

REQUIREMENTS:  Bachelor's Degree in Pharmacy or Doctor of Pharmacy (Pharm.D.) degree.  Registered Pharmacist in Maryland.

Additional Information

• 
  
  
• 
  
  Baltimore, MD
  
  
• 
  
  SINAI HOSPITAL
  
  
• 
  
  PHARMACY
  
  
• 
  
  Part-time w/Weekend Commitment - Day shift - 7:00am-3:30pm
  
  
• 
  
  ALLIED HEALTH
  
  
• 
  
  95186
  
  
• 
  
  $53.78-$83.28 Experience based
  
  
• 
  Posted:
  March 17, 2026
  
  

Summary

LifeBridge Health, a leading healthcare provider in Maryland, offers a fulfilling career in a mission-driven, inclusive environment with opportunities for growth, competitive benefits, and the chance to make a meaningful impact on community health.

CARE BRAVELY is how we describe our LifeBridge Health culture. For more than 150 years, we’ve been bravely serving everyone who needs care—and we’re still changing how care is done.

ABOUT THE JOB:   Work Schedule: This part-time Clinical Pharmacist position includes every 3rd weekend. Weekends rotate through day and evening shift. Dayshift: 7am-330p and evening shift on weekends: 230p-11p.

The registered pharmacist is responsible for overseeing the preparation and dispensing of medication, medication order computer entry, monitoring of patient medication therapy and provision of medication information for patients, providers, nurses and other allied health professionals.  The pharmacist identifies, recommends, resolves, and prevents medication-related problems through interventions with providers.  Pharmacists supervise and direct pharmacy support personnel to ensure the timeliness of medication availability.

REQUIREMENTS:  Bachelor's Degree in Pharmacy or Doctor of Pharmacy (Pharm.D.) degree.  Registered Pharmacist in Maryland.

Additional Information

Under general and/or immediate supervision from higher level engineering staff, performs a variety of journey level technical drafting, office and field engineering work; and provides assistance and information to the public. May exercise functional and technical supervision over less experienced technical staff.
Position Snapshot/A Day in the Life: The Engineering Technician II performs routine drafting and technical engineering work in support of municipal infrastructure projects. Responsibilities include assisting with engineering design and planning, providing customer service, and performing technical office and field duties related to updating, maintaining, and analyzing the Public Works and Engineering Department's Geographic Information System (GIS) and utility infrastructure data. This position coordinates and conducts research, field data collection, and condition assessments of infrastructure assets, using GIS, database, and information management tools to support capital planning and ensure compliance with regulatory requirements.

Essential Functions

Engineering Technician II -This is the full journey level in the Engineering Technician series. Employees within this class are distinguished from the Engineering Technician I By the performance of the full range of duties as assigned including the moderately complex duties of drafting, office and field engineering work. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This class is flexibly staffed and is normally filled by advancement from the I level, or when filled from the outside, requires previous work experience.

ESSENTIAL FUNCTIONS:Incumbent must have the ability to:

• Review and process tract maps, parcel maps, of line adjustments, grants of easement, and street right-of-ways for recordation.
• Verify fulfillment of conditions of approval for new subdivisions; perform on-site inspections to verify survey monuments related to parcel maps and lot line adjustments.
• Prepare and draft technical engineering plans for construction of streets, alleys, storm drains, water lines, and other public improvements.
• Provide public assistance at counter and over the telephone.
• Prepare quantity and cost estimates for engineering projects.
• Maintain a variety of maps and records including tract maps, parcel maps, lot line adjustments, easements, street and address changes.
• Review engineering plans to determine appropriate layout of construction projects.
• Perform on-site inspections to obtain information; determine angles and set grade stakes, hubs, turning points and benchmarks using appropriate surveying techniques; locate and measure boundary lines, right-of-ways, and land grades.
• Make and check mathematical calculations related to surveying, drafting and basic engineering.
• Maintain accurate survey records in the form of field notes and sketches.
• Participate in a variety of engineering design and planning work related to municipal engineering projects.
• Answer questions and provide information to the public concerning engineering activities.
• Assist in development and maintenance of the record keeping and filing systems.
• Prepare, assemble and distribute copies of maps, charts and blueprints.
• Answer questions and provide information to the public concerning engineering activities.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

EXPERIENCE AND TRAINING GUIDELINES: A combination of experience and training that would likely provide the required knowledge and abilities is qualifying. The employee must have knowledge of:

Engineering Technician II: In addition the qualifications of Engineering Technician I, knowledge of:

• Terminology, methods, practices and techniques of drafting.
• Trigonometry as applied to the computation of angles, areas, distances and traverses.
• Elementary surveying techniques and practices.
• Engineering maps and records.

• Perform moderately complex engineering and mathematic calculations with speed and accuracy.
• Understand and follow written instructions and sketches.
• Use and care for drafting, surveying, and mechanical instruments and tools.
• Work independently in the absence of supervision.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.

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• High School graduate or equivalent
  
  
• Some college
  
  
• Trade school graduate or Apprenticeship
  
  
• Associate's degree in related field
  
  
• Bachelor's degree in related field
  
  
• Bachelor's degree or higher in non-related field
  
  
• Equivalent to Bachelor's degree in related field
  
  
• Master's degree or higher in related field
  
  
• None of the above
  
  

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• No experience
  
  
• Less than one (1) year.
  
  
• One (1) year or more year(s) but less than two (2) years.
  
  
• Two (2) or more years but less than four (4) years.
  
  
• Four (4) or more years but less than six (6) years.
  
  
• Six (6) years or more but, less than eight (8) years.
  
  

Required Question

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Location: Chicago, IL

It is a Hybrid role in Chicago, IL

Job Description

Role Overview

The Guidewire Senior Business Analyst / Functional Lead is responsible for leading requirements, functional design, and end‑to‑end solutioning across Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter). This role works closely with business stakeholders, architects, technical teams, and QA to ensure successful delivery of Guidewire implementations and enhancements.

The Senior BA/Functional Lead provides domain expertise, drives requirement clarity, ensures alignment across teams, and often leads small functional pods within Guidewire programs.

Key Responsibilities

Business Requirements & Functional Analysis

Lead requirement‑gathering sessions with business users, SMEs, product owners, and underwriting/claims/billing teams.

Translate business needs into clear functional requirements, user stories, acceptance criteria, and workflows.

Analyze current‑state and future‑state processes; identify gaps and recommend optimal solutions.

Create functional specifications, process maps, BRDs/FRDs, and configuration requirements for Guidewire modules.

Guidewire Functional Leadership

Serve as the functional expert for PolicyCenter, BillingCenter, or ClaimCenter based on project needs.

Guide configuration teams on field changes, business rules, rating logic, questionnaires, underwriting rules, billing plans, claims transactions, and workflows.

Validate that designs align with Guidewire out‑of‑the‑box capabilities and recommend appropriate extensions when needed.

Support design discussions with technical architects, integration teams, and data teams.

Required Skills & Experience

12+ years of experience as a Business Analyst, with at least 3-5 years in Guidewire implementations.

Strong functional expertise in one or more Guidewire products:

PolicyCenter (UW, Rating, Product Model, Policy Transactions)

BillingCenter (Billing Plans, Payments, Invoicing, Delinquency)

ClaimCenter (FNOL, coverage validation, reserves, payments, recovery)

Strong understanding of P&C insurance domain (underwriting, policy, billing, claims).

Experience writing user stories, functional specs, and acceptance criteria in Agile environments.

Ability to lead functional teams and collaborate closely with architects, developers, and QA.

Strong proficiency in tools like Jira, Confluence, Visio, Excel, and Agile management tools.

Preferred Qualifications

Guidewire Business Analyst or Specialist certifications.

Experience with Guidewire Cloud or cloud transformation programs.

Knowledge of SQL, data analysis, and API/integration patterns.

Experience with rating engines, product configuration, or third‑party integrations."

The base compensation range for this role in the posted location is: 140,000 to 150,000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)

Life and disability insurance

Employee assistance programs

Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.