Manifold Technologies Jobs in Usa
8,287 positions found — Page 9
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Project Manager 3
Salary not disclosed
Link Technologies ( ), a Las Vegas-based IT consulting firm, is currently seeking a Project Manager 3 to join our team.
QUALIFICATIONS Minimum of 10 years of experience with the following: Managing project with implementations across large organizations.
Developing and managing project plans, documenting risks, issues, and contingency plans.
Research, gather, assemble, correlate, and analyze facts; to devise solutions to problems; and to prepare concise reports and/or to analyze and solve complex and difficult problems.
Overseeing the development of SDLC artifacts, ensure business requirements get translated into technical specifications, guide, and facilitate the SDLC process.
Developing and maintaining strong relationships with multiple project sponsors and stakeholder.
Must possess strong communication and presentation skills.
Ability to appropriately summarize and escalate issues and develop and present weekly status updates and conduct regular project team meetings.
Ability to work in a collaborative, fast-paced environment.
Strong analytical and problem-solving skills.
Minimum of eight (8) years of experience with the following: Agile methodology, overseeing and tracking development progress, and ensuring project assignments align with project timelines Agile experience
- managing the project with feature driven sprints o Leading and drive multi-million-dollar software and IT projects.
Project Management Professional (PMP) certification is required.
PREFERRED Minimum of one (1) year of experience with the following: Implementing and using Agile methodologies and best practices for one (1) or more State of Texas Agencies Prior experience in healthcare or Public Health RESPONSIBILITIES Plan, budget, oversee, and document all aspects of the specific project you are working on.
Project managers might work by themselves or be in charge of a team to get the job done.
Project Management Professional (PMP) certification should be noted on the resume.
Proof of certification may be requested.
Link Technologies is an equal opportunity employer.
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
QUALIFICATIONS Minimum of 10 years of experience with the following: Managing project with implementations across large organizations.
Developing and managing project plans, documenting risks, issues, and contingency plans.
Research, gather, assemble, correlate, and analyze facts; to devise solutions to problems; and to prepare concise reports and/or to analyze and solve complex and difficult problems.
Overseeing the development of SDLC artifacts, ensure business requirements get translated into technical specifications, guide, and facilitate the SDLC process.
Developing and maintaining strong relationships with multiple project sponsors and stakeholder.
Must possess strong communication and presentation skills.
Ability to appropriately summarize and escalate issues and develop and present weekly status updates and conduct regular project team meetings.
Ability to work in a collaborative, fast-paced environment.
Strong analytical and problem-solving skills.
Minimum of eight (8) years of experience with the following: Agile methodology, overseeing and tracking development progress, and ensuring project assignments align with project timelines Agile experience
- managing the project with feature driven sprints o Leading and drive multi-million-dollar software and IT projects.
Project Management Professional (PMP) certification is required.
PREFERRED Minimum of one (1) year of experience with the following: Implementing and using Agile methodologies and best practices for one (1) or more State of Texas Agencies Prior experience in healthcare or Public Health RESPONSIBILITIES Plan, budget, oversee, and document all aspects of the specific project you are working on.
Project managers might work by themselves or be in charge of a team to get the job done.
Project Management Professional (PMP) certification should be noted on the resume.
Proof of certification may be requested.
Link Technologies is an equal opportunity employer.
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
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Software Engineer 3
🏢 LINK Technologies
Salary not disclosed
Link Technologies ( ), a Las Vegas-based IT consulting firm, is currently seeking a Software Engineer 3 to join our team.
QUALIFICATIONS Minimum of eight (8) years of experience with the following: Object Oriented Programming in Java programming language Applications development on J2EE platform Writing SQL for relational databases RESTful web services on Spring platform Spring Aspect Oriented Programming such as transaction management and security JUnit and Unit Test development PREFERRED Minimum of one (4) years of experience with the following: Angular UI Framework Crystal Reports Power BI RESPONSIBILITIES Develops software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
Investigates problem areas.
Prepares and installs solutions by determining and designing system specifications, standards, and programming.
Making updates to the SCOR Java; updates include changes to business logic, updates to the user interface and business logic as well as extending reporting capabilities and the system data model.
Support application enhancements and defect corrections in maintenance mode.
Support applications in multiple environments with coding testing, peer reviews, documentation, defect root cause analysis, and troubleshooting as required.
Maintaining code coverage, testing, and security policies and procedures is required.
Available for on-call support as needed.
Other duties as assigned and required by the unit operations.
Link Technologies is an equal opportunity employer.
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
QUALIFICATIONS Minimum of eight (8) years of experience with the following: Object Oriented Programming in Java programming language Applications development on J2EE platform Writing SQL for relational databases RESTful web services on Spring platform Spring Aspect Oriented Programming such as transaction management and security JUnit and Unit Test development PREFERRED Minimum of one (4) years of experience with the following: Angular UI Framework Crystal Reports Power BI RESPONSIBILITIES Develops software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
Investigates problem areas.
Prepares and installs solutions by determining and designing system specifications, standards, and programming.
Making updates to the SCOR Java; updates include changes to business logic, updates to the user interface and business logic as well as extending reporting capabilities and the system data model.
Support application enhancements and defect corrections in maintenance mode.
Support applications in multiple environments with coding testing, peer reviews, documentation, defect root cause analysis, and troubleshooting as required.
Maintaining code coverage, testing, and security policies and procedures is required.
Available for on-call support as needed.
Other duties as assigned and required by the unit operations.
Link Technologies is an equal opportunity employer.
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
MuleSoft Integration Manager
Salary not disclosed
MuleSoft Integration Manager Career Opportunity The MuleSoft Integration Manager is responsible for overseeing the integration of various systems and applications using MuleSoft technology.
MuleSoft Integration Manager Role and Responsibilities Project Management: Manage project timelines, resources, and deliverables to ensure successful integration solutions.
Team Coordination: Lead and coordinate cross-functional teams to align integration efforts with business objectives.
Technical Oversight: Design and develop integration solutions using MuleSoft, including APIs and event-driven architectures.
Performance Monitoring: Monitor system performance and troubleshoot integration issues to maintain operational efficiency.
Stakeholder Collaboration: Work closely with IT and business leaders to ensure integration capabilities meet strategic goals.
Compliance and Security: Ensure all integration processes comply with data privacy, security, and regulatory standards.
This role requires strong technical skills in MuleSoft, excellent project management capabilities, and the ability to communicate effectively with various stakeholders.
Experience in leading integration projects is essential.
MuleSoft Integration Manager Required Skills and Qualifications 5+ Years of Hands on MuleSoft Experience.
API Management: Proficiency in designing, deploying, and managing APIs effectively.
Integration Techniques: Strong understanding of various integration patterns and methodologies.
Data Mapping: Ability to transform and map data between different systems.
Enterprise Application Connectivity: Knowledge of connecting various enterprise applications seamlessly.
Project Management: Skills in managing projects, timelines, and team collaboration.
Problem-Solving: Strong analytical skills to troubleshoot and resolve integration issues.
Communication: Effective communication skills for stakeholder engagement and team coordination.
Technical Proficiency: Familiarity with MuleSoft tools and technologies, including Anypoint Platform.
Excellent understanding of ITIL Best Practices, Including Change, Incident, and Problem Management.
Ability to travel up to 10% as required by business needs.
#RT #DICEJOBS
MuleSoft Integration Manager Role and Responsibilities Project Management: Manage project timelines, resources, and deliverables to ensure successful integration solutions.
Team Coordination: Lead and coordinate cross-functional teams to align integration efforts with business objectives.
Technical Oversight: Design and develop integration solutions using MuleSoft, including APIs and event-driven architectures.
Performance Monitoring: Monitor system performance and troubleshoot integration issues to maintain operational efficiency.
Stakeholder Collaboration: Work closely with IT and business leaders to ensure integration capabilities meet strategic goals.
Compliance and Security: Ensure all integration processes comply with data privacy, security, and regulatory standards.
This role requires strong technical skills in MuleSoft, excellent project management capabilities, and the ability to communicate effectively with various stakeholders.
Experience in leading integration projects is essential.
MuleSoft Integration Manager Required Skills and Qualifications 5+ Years of Hands on MuleSoft Experience.
API Management: Proficiency in designing, deploying, and managing APIs effectively.
Integration Techniques: Strong understanding of various integration patterns and methodologies.
Data Mapping: Ability to transform and map data between different systems.
Enterprise Application Connectivity: Knowledge of connecting various enterprise applications seamlessly.
Project Management: Skills in managing projects, timelines, and team collaboration.
Problem-Solving: Strong analytical skills to troubleshoot and resolve integration issues.
Communication: Effective communication skills for stakeholder engagement and team coordination.
Technical Proficiency: Familiarity with MuleSoft tools and technologies, including Anypoint Platform.
Excellent understanding of ITIL Best Practices, Including Change, Incident, and Problem Management.
Ability to travel up to 10% as required by business needs.
#RT #DICEJOBS
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Cloud Platform Engineer
Salary not disclosed
A financial firm is looking for a Cloud Platform Engineer to join their team in Charlotte, NC.
Compensation: $150-200k Responsibilities: • Finding and improving operational efficiencies to best suit Cloud resource delivery, access management and security implementations.
• Support of production workloads within a multi-Cloud environment, including, but not limited to monitoring, patching, backup and restoration of Cloud resources.
• Delivery of Cloud infrastructure for partner solutions.
• Creation and support of automation and infrastructure as code solutions for resource creation and policy, leveraging PowerShell/Azure DevOps, Ansible and other approved corporate automation and orchestration platforms.
• Sound familiarity with orchestration and automation practices at scale, with a heavy emphasis on designing solutions for other teams to consume.
• Prior experience working with version control tools such as Github / Azure DevOps, including repository management, pipeline as code, and sdlc workflows.
• Basic understanding/debugging experience when it comes to application infrastructure, databases, networking, and DNS.
• Design, creation and maintenance of complex Infrastructure as Code and Pipelines as Code solutions in a highly reusable capacity.
• Work with internal teams and vendors on the integration of a diverse set of systems into the central ITSM/ITOM platform, ServiceNow.
• Participate in the automated implementation of monitoring systems, for event monitoring, alerting and metrics.
• Client opportunities and help facilitate a mechanism to change, evolve, improve, and simplify the infrastructure and supporting processes/procedures.
• Directly interface with support teams across all disciplines, to facilitate a closer relationship for collaborative implementations and knowledge sharing.
• Ensure handover of new/updated systems/documentation to team providing 24x7x365 support.
Qualifications: • Proficiency in Cloud services related to one or more Cloud providers including IaaS, PaaS and SaaS.
• Strong automation skillset with the ability to identify and create automation workflows.
• Strong PowerShell or other scripting experience, especially with the goal of automation.
• Experience with infrastructure as code development and iteration in either Terraform/ARM/Bicep/CloudFormation.
• Hands on operational experience and knowledge with Azure or AWS.
• Experience with monitoring and log aggregation tools such as Azure Monitor, Log Analytics, CloudWatch, CloudTrail, Splunk, ELK, etc.
• Basic knowledge of foundational IT tooling across a wealth of domains to facilitate understanding of automation creation.
• Fundamental understanding of public vs private networking in the Cloud.
• Strong knowledge on Git merging and branching strategies.
• Ability to execute proof of concepts and deploy complex solutions.
• Understanding of typical SDLC processes, workflow as pertaining to infrastructure.
• Basic understanding of Atlassian Suite (Jira/Confluence) is a plus.
• Prior experience working with orchestration tools (Rundeck/Cutover preferred) and infrastructure-as-code tools (HashiCorp Terraform).
• Excellent verbal and written communication skills and ability to articulate requirements, concepts and ideas to business and technology partners.
• Strong technical ability for diagnosis, triage, troubleshooting and problem analysis with the ability to communicate results to business stakeholders, IT support teams to resolve issues both quickly and effectively.
• Ability to influence people outside the immediate span of control, negotiate and resolve conflicts, and work with business users, IT partners and vendors.
• High-Level customer service mindset and commitment to deliver quality results to internal stakeholders in a demanding environment.
• A strong sense of urgency and accountability with exceptional time management skills.
• Comfortable in effectively communicating with business end users, technical IT Teams, network partners and vendors.
• Comfortable in fast-paced environment with changing priorities and schedules.
Compensation: $150-200k Responsibilities: • Finding and improving operational efficiencies to best suit Cloud resource delivery, access management and security implementations.
• Support of production workloads within a multi-Cloud environment, including, but not limited to monitoring, patching, backup and restoration of Cloud resources.
• Delivery of Cloud infrastructure for partner solutions.
• Creation and support of automation and infrastructure as code solutions for resource creation and policy, leveraging PowerShell/Azure DevOps, Ansible and other approved corporate automation and orchestration platforms.
• Sound familiarity with orchestration and automation practices at scale, with a heavy emphasis on designing solutions for other teams to consume.
• Prior experience working with version control tools such as Github / Azure DevOps, including repository management, pipeline as code, and sdlc workflows.
• Basic understanding/debugging experience when it comes to application infrastructure, databases, networking, and DNS.
• Design, creation and maintenance of complex Infrastructure as Code and Pipelines as Code solutions in a highly reusable capacity.
• Work with internal teams and vendors on the integration of a diverse set of systems into the central ITSM/ITOM platform, ServiceNow.
• Participate in the automated implementation of monitoring systems, for event monitoring, alerting and metrics.
• Client opportunities and help facilitate a mechanism to change, evolve, improve, and simplify the infrastructure and supporting processes/procedures.
• Directly interface with support teams across all disciplines, to facilitate a closer relationship for collaborative implementations and knowledge sharing.
• Ensure handover of new/updated systems/documentation to team providing 24x7x365 support.
Qualifications: • Proficiency in Cloud services related to one or more Cloud providers including IaaS, PaaS and SaaS.
• Strong automation skillset with the ability to identify and create automation workflows.
• Strong PowerShell or other scripting experience, especially with the goal of automation.
• Experience with infrastructure as code development and iteration in either Terraform/ARM/Bicep/CloudFormation.
• Hands on operational experience and knowledge with Azure or AWS.
• Experience with monitoring and log aggregation tools such as Azure Monitor, Log Analytics, CloudWatch, CloudTrail, Splunk, ELK, etc.
• Basic knowledge of foundational IT tooling across a wealth of domains to facilitate understanding of automation creation.
• Fundamental understanding of public vs private networking in the Cloud.
• Strong knowledge on Git merging and branching strategies.
• Ability to execute proof of concepts and deploy complex solutions.
• Understanding of typical SDLC processes, workflow as pertaining to infrastructure.
• Basic understanding of Atlassian Suite (Jira/Confluence) is a plus.
• Prior experience working with orchestration tools (Rundeck/Cutover preferred) and infrastructure-as-code tools (HashiCorp Terraform).
• Excellent verbal and written communication skills and ability to articulate requirements, concepts and ideas to business and technology partners.
• Strong technical ability for diagnosis, triage, troubleshooting and problem analysis with the ability to communicate results to business stakeholders, IT support teams to resolve issues both quickly and effectively.
• Ability to influence people outside the immediate span of control, negotiate and resolve conflicts, and work with business users, IT partners and vendors.
• High-Level customer service mindset and commitment to deliver quality results to internal stakeholders in a demanding environment.
• A strong sense of urgency and accountability with exceptional time management skills.
• Comfortable in effectively communicating with business end users, technical IT Teams, network partners and vendors.
• Comfortable in fast-paced environment with changing priorities and schedules.
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Linux Cloud Engineer
🏢 Open Systems Technologies
Salary not disclosed
A financial firm is looking for a Linux Cloud Engineer w/Openshift / AKS to join their team in Charlotte, NC.
Compensation: $150-195k Responsibilities: • Design, deploy, and manage container orchestration platforms using OpenShift and AKS.
• Administer and optimize Linux-based systems in hybrid and multi-cloud environments.
• Automate infrastructure provisioning and configuration using Ansible Automation Platform.
• Develop and maintain Infrastructure as Code (IaC) using Terraform, Helm, and GitOps workflows.
• Collaborate with DevOps and application teams to implement CI/CD pipelines and DevSecOps practices.
• Monitor system performance, troubleshoot issues, and ensure high availability and disaster recovery.
• Implement security best practices for containerized workloads and cloud environments.
• Provide technical leadership and mentorship to junior engineers.
• Stay current with emerging technologies and contribute to strategic cloud initiatives.
• Assist with migrations to cloud, ensuring best practices are followed and architecture is compliant with company standards.
Qualifications: Required: • Bachelor's degree in computer science, Engineering, or related field (or equivalent experience).
• 5+ years of professional experience in Linux system administration and cloud engineering.
• 3+ years of hands-on experience with OpenShift and AKS in production environments.
• Strong proficiency in scripting languages (e.g., Bash, Python).
• Experience with CI/CD tools (e.g., Jenkins, GitLab CI, ArgoCD).
• Deep understanding of Kubernetes architecture, networking, and security.
• Familiarity with cloud platforms (Azure, AWS, GCP) and hybrid cloud strategies.
• Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack).
• Excellent problem-solving and communication skills.
• Linux Administration: Deep expertise in RHEL environment.
• Container Platforms: 3+ years of hands-on experience with OpenShift and AKS.
• Automation: Proficiency with Ansible, Ansible Tower/AAP, and scripting (Bash, Python).
• Infrastructure as Code: Experience with Terraform, Helm, and GitOps tools (e.g., ArgoCD, Flux).
• CI/CD: Familiarity with Jenkins, GitLab CI, Azure DevOps, or similar tools.
• Cloud Platforms: Strong knowledge of Azure, with exposure to AWS or GCP a plus.
• Monitoring & Logging: Experience with Prometheus, Grafana, ELK/EFK, and Azure Monitor.
• Security: Understanding of container security, RBAC, network policies, and compliance frameworks.
• Networking: Solid grasp of Kubernetes networking, service mesh (e.g., Istio), and ingress controllers.
Preferred: • Red Hat Certified Specialist in OpenShift Administration.
• Microsoft Certified: Azure Kubernetes Service Specialist.
• Experience with service mesh technologies (e.g., Istio, Linkerd).
• Experience in regulated industries (e.g., finance, healthcare) is a plus.
Compensation: $150-195k Responsibilities: • Design, deploy, and manage container orchestration platforms using OpenShift and AKS.
• Administer and optimize Linux-based systems in hybrid and multi-cloud environments.
• Automate infrastructure provisioning and configuration using Ansible Automation Platform.
• Develop and maintain Infrastructure as Code (IaC) using Terraform, Helm, and GitOps workflows.
• Collaborate with DevOps and application teams to implement CI/CD pipelines and DevSecOps practices.
• Monitor system performance, troubleshoot issues, and ensure high availability and disaster recovery.
• Implement security best practices for containerized workloads and cloud environments.
• Provide technical leadership and mentorship to junior engineers.
• Stay current with emerging technologies and contribute to strategic cloud initiatives.
• Assist with migrations to cloud, ensuring best practices are followed and architecture is compliant with company standards.
Qualifications: Required: • Bachelor's degree in computer science, Engineering, or related field (or equivalent experience).
• 5+ years of professional experience in Linux system administration and cloud engineering.
• 3+ years of hands-on experience with OpenShift and AKS in production environments.
• Strong proficiency in scripting languages (e.g., Bash, Python).
• Experience with CI/CD tools (e.g., Jenkins, GitLab CI, ArgoCD).
• Deep understanding of Kubernetes architecture, networking, and security.
• Familiarity with cloud platforms (Azure, AWS, GCP) and hybrid cloud strategies.
• Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack).
• Excellent problem-solving and communication skills.
• Linux Administration: Deep expertise in RHEL environment.
• Container Platforms: 3+ years of hands-on experience with OpenShift and AKS.
• Automation: Proficiency with Ansible, Ansible Tower/AAP, and scripting (Bash, Python).
• Infrastructure as Code: Experience with Terraform, Helm, and GitOps tools (e.g., ArgoCD, Flux).
• CI/CD: Familiarity with Jenkins, GitLab CI, Azure DevOps, or similar tools.
• Cloud Platforms: Strong knowledge of Azure, with exposure to AWS or GCP a plus.
• Monitoring & Logging: Experience with Prometheus, Grafana, ELK/EFK, and Azure Monitor.
• Security: Understanding of container security, RBAC, network policies, and compliance frameworks.
• Networking: Solid grasp of Kubernetes networking, service mesh (e.g., Istio), and ingress controllers.
Preferred: • Red Hat Certified Specialist in OpenShift Administration.
• Microsoft Certified: Azure Kubernetes Service Specialist.
• Experience with service mesh technologies (e.g., Istio, Linkerd).
• Experience in regulated industries (e.g., finance, healthcare) is a plus.
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Python Developer
🏢 Open Systems Technologies
Salary not disclosed
Python Developer in New York, NY Compensation: $150,000-250,000/year Within this role, the developer will be responsible for building, developing and maintaining a reliable, scalable, and integrated platform for trading strategy monitoring, reporting, and operations.
Qualifications Required A Bachelor's Degree; Graduate Degree preferred At least 3 years of experience with Python Linux / Unix environment experience Experience with PostgreSQL, or other relational databases Able to quickly understand and discuss requirements from Portfolio Managers Preferred Previous experience in low-latency trading environments Familiar with quantitative finance and electronic trading concepts and financial data Equities, futures, FX, or other financial instruments knowledge Experience with containerization and orchestration technologies Experience building and deploying systems that utilize services provided by AWS, GCP or Azure Experience with other programming languages, such as C/C++, Java, Scala, Go, or C# Apache, Confluent Kafka experience Experience automating SDLC pipelines
Qualifications Required A Bachelor's Degree; Graduate Degree preferred At least 3 years of experience with Python Linux / Unix environment experience Experience with PostgreSQL, or other relational databases Able to quickly understand and discuss requirements from Portfolio Managers Preferred Previous experience in low-latency trading environments Familiar with quantitative finance and electronic trading concepts and financial data Equities, futures, FX, or other financial instruments knowledge Experience with containerization and orchestration technologies Experience building and deploying systems that utilize services provided by AWS, GCP or Azure Experience with other programming languages, such as C/C++, Java, Scala, Go, or C# Apache, Confluent Kafka experience Experience automating SDLC pipelines
I
Senior Product Manager-Smart Marketing
Salary not disclosed
ikon Technologies is an innovative solutions provider for the automobile industry. We strive to be the trusted partner of franchise dealers by providing reliable, user-friendly, connected car applications and services to help save time, enhance profit, and build lasting relationships with customers. Our commitment to provide the unwavering support and the highest quality solutions on the market which sets us apart.
Ikon Technologies is seeking a Technical Product Manager to lead our B2B2C AI-driven platform, Smart Marketing — a multi-tenant messaging and lifecycle engagement system serving hundreds of independently operated dealerships.
This is not a traditional marketing role. This is a platform ownership role responsible for building and scaling messaging infrastructure across SMS, Apple Business Messages, in-app channels (mobile and web), lifecycle automation, and retention-based offers.
The ideal candidate has experience building SaaS platforms in multi-tenant environments and can translate messaging systems, automation workflows, APIs, and compliance requirements into scalable product architecture that drives measurable revenue impact.
Responsibilities
- Own and execute the product roadmap for Smart Marketing, aligning platform capabilities with company growth objectives
- Design and scale messaging orchestration across SMS, Apple Business Messages, and in-app communication channels
- Partner with engineering to define APIs, event-driven triggers, data pipelines, and multi-tenant configuration frameworks
- Implement opt-in governance, suppression logic, and compliance controls (including TCPA and channel-level consent)
- Build and manage a structured Template Library for dealership lifecycle communications, including service reminders, OEM maintenance triggers, appointment confirmations, offers, warranty notifications, and post-service follow-ups
- Convert high-performing campaigns into reusable, scalable system templates with governance standards
- Drive measurable improvements across the retention funnel (Response → Appointment → Service Completion → RO Revenue)
- Define experimentation frameworks, A/B testing protocols, and performance dashboards to optimize conversion and retention
- Partner cross-functionally with finance, operations, engineering, legal, and design teams to align messaging strategy with scheduling, loyalty, and service workflows
- Lead product readiness and expansion of Apple Business Messages and additional strategic communication channels
Qualifications
- 5–8+ years of Product Management experience within SaaS, platform, or lifecycle engagement environments
- Proven experience building messaging, CRM, notification, or automation-based systems
- Strong systems thinking across APIs, automation workflows, event-driven architecture, and data modeling
- Experience operating in multi-tenant or B2B2C product environments
- Strong analytical mindset with experience in funnel metrics, experimentation, retention analytics, and performance measurement
- Demonstrated ability to lead cross-functional execution across engineering, design, data, compliance, and operations
- Experience with messaging platforms such as Apple Business Messages, Twilio, RCS, WhatsApp, or similar is preferred
- Experience in automotive, fintech, regulated communications, or high-compliance environments is a plus
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React Front-End Developer
Salary not disclosed
Job Title: React Front-End Developer
Location: Chicago, IL (3 Days onsite a week)
Duration: 9+ Months
Job Summary:
We are seeking a skilled React Front-End Developer with expertise in React, TypeScript, Redux, Redux Toolkit (RTK), UI/UX standards, and micro front-end development. The ideal candidate will be responsible for developing and maintaining scalable, efficient, and user-friendly web applications. Your role will involve collaborating with cross-functional teams to deliver high-quality front-end solutions, ensuring seamless integration with back-end services, and contributing to the continuous improvement of our development processes.
Experience Level: 5-8 yrs
Key Responsibilities:
Front-End Development: Develop, test, and maintain responsive web applications using React, TypeScript, and Redux.
State Management: Implement robust state management solutions using Redux and Redux Toolkit (RTK), ensuring efficient data flow and performance optimization.
UI/UX Integration: Collaborate with UI/UX designers to translate design wireframes into high-quality code, adhering to modern UI/UX standards and best practices.
Micro Front-End Development: Design and implement micro front-end architectures, enabling modular and independent development of application features.
Performance Optimization: Optimize front-end performance by analyzing and improving page load times, reducing rendering times, and ensuring a smooth user experience.
Code Quality: Write clean, maintainable, and well-documented code. Conduct code reviews to ensure adherence to coding standards and best practices.
Collaboration: Work closely with back-end developers, product managers, and other stakeholders to ensure seamless integration of front-end and back-end functionalities.
Testing: Implement and maintain unit tests, integration tests, and end-to-end tests to ensure the stability and reliability of the application.
Continuous Improvement: Stay updated with the latest industry trends, tools, and technologies. Propose and implement improvements to the development process.
Required Skills and Qualifications:
Experience: 5+ yrs of experience in front-end development, particularly with React, Redux and TypeScript.
Technical Skills:
Strong proficiency in React.js and TypeScript.
In-depth knowledge of Redux and Redux Toolkit (RTK) for state management.
Experience with micro front-end architecture and its implementation.
Familiarity with UI/UX design principles and the ability to implement them effectively.
Proficiency in HTML5, CSS3, and JavaScript (ES6+).
Experience with RESTful APIs and integration with front-end applications.
Knowledge of version control systems like Git, NodeJs and package managers like npm or yarn
Soft Skills:
Strong problem-solving skills and attention to detail.
Excellent communication and collaboration abilities.
Ability to work in an agile development environment.
Eagerness to learn and adapt to new technologies and methodologies.
Preferred Qualifications:
Experience with other front-end frameworks and libraries (e.g., React, Angular, Vue.js).
Familiarity with testing frameworks like Jest, Enzyme, or Cypress.
Knowledge of CI/CD pipelines and deployment processes.
Understanding of web accessibility standards.
Experience with server-side rendering (SSR) and static site generation (SSG).
Education:
Masters or Bachelor's degree in Computer Science, Engineering, or a related field. [Optional: Relevant work experience can be substituted for a degree.
Location: Chicago, IL (3 Days onsite a week)
Duration: 9+ Months
Job Summary:
We are seeking a skilled React Front-End Developer with expertise in React, TypeScript, Redux, Redux Toolkit (RTK), UI/UX standards, and micro front-end development. The ideal candidate will be responsible for developing and maintaining scalable, efficient, and user-friendly web applications. Your role will involve collaborating with cross-functional teams to deliver high-quality front-end solutions, ensuring seamless integration with back-end services, and contributing to the continuous improvement of our development processes.
Experience Level: 5-8 yrs
Key Responsibilities:
Front-End Development: Develop, test, and maintain responsive web applications using React, TypeScript, and Redux.
State Management: Implement robust state management solutions using Redux and Redux Toolkit (RTK), ensuring efficient data flow and performance optimization.
UI/UX Integration: Collaborate with UI/UX designers to translate design wireframes into high-quality code, adhering to modern UI/UX standards and best practices.
Micro Front-End Development: Design and implement micro front-end architectures, enabling modular and independent development of application features.
Performance Optimization: Optimize front-end performance by analyzing and improving page load times, reducing rendering times, and ensuring a smooth user experience.
Code Quality: Write clean, maintainable, and well-documented code. Conduct code reviews to ensure adherence to coding standards and best practices.
Collaboration: Work closely with back-end developers, product managers, and other stakeholders to ensure seamless integration of front-end and back-end functionalities.
Testing: Implement and maintain unit tests, integration tests, and end-to-end tests to ensure the stability and reliability of the application.
Continuous Improvement: Stay updated with the latest industry trends, tools, and technologies. Propose and implement improvements to the development process.
Required Skills and Qualifications:
Experience: 5+ yrs of experience in front-end development, particularly with React, Redux and TypeScript.
Technical Skills:
Strong proficiency in React.js and TypeScript.
In-depth knowledge of Redux and Redux Toolkit (RTK) for state management.
Experience with micro front-end architecture and its implementation.
Familiarity with UI/UX design principles and the ability to implement them effectively.
Proficiency in HTML5, CSS3, and JavaScript (ES6+).
Experience with RESTful APIs and integration with front-end applications.
Knowledge of version control systems like Git, NodeJs and package managers like npm or yarn
Soft Skills:
Strong problem-solving skills and attention to detail.
Excellent communication and collaboration abilities.
Ability to work in an agile development environment.
Eagerness to learn and adapt to new technologies and methodologies.
Preferred Qualifications:
Experience with other front-end frameworks and libraries (e.g., React, Angular, Vue.js).
Familiarity with testing frameworks like Jest, Enzyme, or Cypress.
Knowledge of CI/CD pipelines and deployment processes.
Understanding of web accessibility standards.
Experience with server-side rendering (SSR) and static site generation (SSG).
Education:
Masters or Bachelor's degree in Computer Science, Engineering, or a related field. [Optional: Relevant work experience can be substituted for a degree.
S
Snowflake Developer
🏢 Spectraforce Technologies
Salary not disclosed
Role: Snowflake Developer
Duration: 9 months with possibility of extension
Location: Chicago, IL or Tempe, AZ - 3 days onsite per week
Position Overview:
We are seeking an experienced Snowflake Developer to join our data engineering team. The ideal candidate will have strong expertise in Snowflake data platform capabilities, with proven experience in designing and implementing robust data ingestion solutions across both file-based and streaming architectures on AWS and Azure cloud platforms.
Experience Level: Senior Level - 3
Required Qualifications
Technical Skills:
3+ years of hands-on experience with Snowflake data platform including advanced SQL, stored procedures, and performance optimization
Strong experience with data ingestion patterns including bulk loading, micro-batching, and streaming data processing
Proficiency with AWS services such as S3, Lambda, and CloudWatch Experience with Azure data services including Data Factory, Event Hubs, Blob Storage, and Azure Functions
Solid Python programming skills for data processing, API integrations, and automation scripts
Experience with data modeling concepts and dimensional modeling techniques
Understanding of data security, governance, and compliance best practices
Tasks & Responsibilities:
Professional Experience:
Preferred Qualifications:
Duration: 9 months with possibility of extension
Location: Chicago, IL or Tempe, AZ - 3 days onsite per week
Position Overview:
We are seeking an experienced Snowflake Developer to join our data engineering team. The ideal candidate will have strong expertise in Snowflake data platform capabilities, with proven experience in designing and implementing robust data ingestion solutions across both file-based and streaming architectures on AWS and Azure cloud platforms.
Experience Level: Senior Level - 3
Required Qualifications
Technical Skills:
3+ years of hands-on experience with Snowflake data platform including advanced SQL, stored procedures, and performance optimization
Strong experience with data ingestion patterns including bulk loading, micro-batching, and streaming data processing
Proficiency with AWS services such as S3, Lambda, and CloudWatch Experience with Azure data services including Data Factory, Event Hubs, Blob Storage, and Azure Functions
Solid Python programming skills for data processing, API integrations, and automation scripts
Experience with data modeling concepts and dimensional modeling techniques
Understanding of data security, governance, and compliance best practices
Tasks & Responsibilities:
- Design, develop, and maintain scalable data pipelines using Snowflake as the core data warehouse platform
- Build and optimize data ingestion processes for both batch file-based loads and real-time streaming data from various sources
- Implement data transformation logic using Snowflake SQL, stored procedures, and Python integration Collaborate with data architects and analysts to understand business requirements and translate them into technical solutions
- Monitor and troubleshoot data pipeline performance, ensuring high availability and data quality
- Develop and maintain documentation for data processes, data models, and system architecture
- Work closely with DevOps teams to implement CI/CD practices for data pipeline deployments
Professional Experience:
- Bachelor's degree in Computer Science, Information Systems, or related technical field
- Minimum 4+ years of experience in data engineering or related roles
- Proven track record of delivering production-ready data solutions at scale
- Experience with version control systems (Git) and collaborative development practices
Preferred Qualifications:
- Snowflake certifications (SnowPro Core or Advanced certifications)
- Experience with Infrastructure as Code tools (Terraform, CloudFormation)
- Knowledge of containerization technologies (Docker, Kubernetes)
- Familiarity with data visualization tools and business intelligence platforms
- Experience with data quality frameworks and monitoring tools
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Workday Integration Developer
🏢 Spectraforce Technologies
Salary not disclosed
Title: Workday Integration Developer
Duration: 06 months - 3 days onsite per week
Location: Chicago, IL or Tempe, AZ
Project Overview:
These contractor resources will support a broad range of Workday integration initiatives across HR Technology, Finance, Procurement, and various business partners. Their efforts will span designing, enhancing, and maintaining integrations with multiple third party vendors, enabling new capabilities, optimizing existing data flows, and ensuring end to end data quality across upstream and downstream systems. They will contribute to solution design, field mapping, testing, troubleshooting, and deployment of Workday integration enhancements that improve operational efficiency, support evolving business requirements, and strengthen the overall Workday ecosystem.
Experience Level: 3 - Senior
Minimum qualifications:
Qualifications (must haves):
Nice to Have:
Tasks & Responsibilities:
Duration: 06 months - 3 days onsite per week
Location: Chicago, IL or Tempe, AZ
Project Overview:
These contractor resources will support a broad range of Workday integration initiatives across HR Technology, Finance, Procurement, and various business partners. Their efforts will span designing, enhancing, and maintaining integrations with multiple third party vendors, enabling new capabilities, optimizing existing data flows, and ensuring end to end data quality across upstream and downstream systems. They will contribute to solution design, field mapping, testing, troubleshooting, and deployment of Workday integration enhancements that improve operational efficiency, support evolving business requirements, and strengthen the overall Workday ecosystem.
Experience Level: 3 - Senior
Minimum qualifications:
- Bachelor's Degree in computer science or engineering
- 5+ years of work experience in in Workday, Integrations and API integration
Qualifications (must haves):
- Hands on work experience with Workday
- Experience with Workday Projects (preferably implementation experience)
- Able to write XSLT scripting both XSLT2.0/XSLT 3.0
- Hands on experience on Workday Studio
- Hands on experience in API integration either SOAP or Rest
- Hands on experience on PECI/WECI/PICOF and Core Connectors
- Understanding of Payroll data and Experience on US payroll and Global Payroll
- Ability to resolve issues/troubleshoot application in a high-pressure & time critical environment
- Experience using ITSM Service now tool
- Self-motivated to initiate actions and be responsible for consequent decisions.
- Good programming and debugging skills.
- Strong analytical, design thinking and problem solving skills.
- Strong written/verbal communications skills.
- Good team player and interpersonal skills.
Nice to Have:
- Hands on experience on ADO ( Azure Devops) .
- Exposure to Agile practices ( Scrum /Kanban) .
- Understanding of ITIL Process guidelines, with specific focus on Service Operations and Incident Management.
- Functional Knowledge of HR in finance business.
- ServiceNow Development
Tasks & Responsibilities:
- Resolve incidents/failures and ensure closure within the SLAs
- Development of New Integrations within HR Workstream
- Collaborate with business partners on new and ongoing Workday Projects
- Efficiently Debug issues in case of Production Failure
- Participate in root cause analysis and provide solution/work around for HR cases
- Debug issues , incidents and provide solutions for the same through hands on development
- Proactively identify & implement opportunities to increase efficiency through automation & process efficiencies
- Participate in engineering efforts for ETL solutions i.e. system design , build, deployment, best practices and testing
- Create well documented change requests and follow up for approvals
- Communicate with global stakeholders, other IT teams, and business areas
- Provide Level 3 Support during the time of Production Failures
- Should be flexible for upskilling in different skill sets
- Work with upstream and downstream application teams for any risks or potential issues
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Data Analyst/Scientist
🏢 Spectraforce Technologies
Salary not disclosed
Job Title: Data Analyst/Scientist
Duration: 12 months | Temporary to Hire
Location: Elgin, IL 60196
Worksite: Remote | 8:00 AM - 05:00 PM
Note: Preferred candidate will reside in Northern IL, but position is open to remote work in any US state (CST time zone).
Department Description
A world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers.
As a part of the Data Analytics team within the North America - Project Management Office (NA-PMO), you will be partnering with the Clients field organizations, finance, and Information Technology (IT) teams to initiate and support data-informed decision making in the underlying business.
Job Description
Responsibilities:
- Develop reports and dashboard to support various stakeholders such as finance, Procurement, IT and Sales
- Dashboard creation / visualization using Tableau, with Data extracted from Amazon Redshift and Snowflake.
- Perform predictive modeling and forecasting using Python, R and Tableau
- Design, extract and integrate data components from multiple sources, such as Amazon Redshift, Salesforce, Snowflake
- Design, develop, test, and maintain Google App Script projects for various applications within Google Workspace (Docs, Sheets, Forms, etc.)
- Driving and tracking the adoption of dashboards and reports to measure success; iterate as needed
- Detailed data validation to ensure directional accuracy
- Server license management and data access enablement as well as data visualization support
- Manage, update and document processes, websites, and training documentation.
- Drive the development of and deliver training on data sources/tools to enhance the end users' ability to analyze the business
- Ensure the delivery of complex data required to support the needs of predictive Modeling and Analytics
- Perform rigorous testing and post-validation publishing of reports
Basic Requirements
- Bachelor's Degree (Computer Science, Math, or Statistics) or equivalent
- 3+ years of data analytics and reporting experience
Required Skills:
- Excellent data visualization skills
- Solid experience in creating dashboard reporting in Tableau is a must for this position
- Hand-on experience with Tableau, SQL, Salesforce, Python, R, Google App Script, HTML and Power BI are required for this role
- Proficient in Microsoft Excel, Google Sheets and Access. Experience with designing, configuring, automating custom reports within these programs.
- Thorough understanding of data modeling and Extract, Transform, Load (ETL) processes.
Additional Preferred skills
- Experience with Smartsheet development.
- Excellent oral and written communication skills.
- Extremely detail-oriented and organized with a high level of commitment and follow-through.
- Ability to manage multiple priorities in a fast-paced, ever-changing environment.
- A motivated self-starter who can work both autonomously and collaboratively.
- Exceptional problem solving, critical thinking, and project management skills with the capacity and anticipation to adjust based on shifting deadlines and moving priorities.
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Solution Architect - Microsoft Purview (Data Catalog & Governance)
🏢 Spectraforce Technologies
Salary not disclosed
Title-: Solution Architect - Microsoft Purview (Data Catalog & Governance)
Duration-: 10+ Months
Location: Remote
Overview
An experienced Solution Architect to lead the enterprise rollout of Microsoft Purview across a complex global, multi cloud environment. The consultant will define architecture, implement domain?based governance, and drive adoption of Purview capabilities including cataloging, lineage, classification, access governance, and compliance controls.
Key Responsibilities
Required Qualifications
Duration-: 10+ Months
Location: Remote
Overview
An experienced Solution Architect to lead the enterprise rollout of Microsoft Purview across a complex global, multi cloud environment. The consultant will define architecture, implement domain?based governance, and drive adoption of Purview capabilities including cataloging, lineage, classification, access governance, and compliance controls.
Key Responsibilities
- Architecture & Implementation
- Define target?state architecture for Microsoft Purview across Azure, AWS, M365, on prem, and third party platforms.
- Develop and drive the implementation roadmap across U.S. Businesses, PGIM, Corporate Technology, and international units.
- Establish Purview reference architecture, integration patterns, and guardrails.
- Domain Based Governance
- Design collections, hierarchies, and RBAC aligned to domain structures and legal entity boundaries.
- Enable domain owned stewardship while enforcing enterprise taxonomies and governance standards.
- Platform Configuration
- Configure Data Map, Catalog, Scans, Classifications, Sensitivity Labels, and Lineage.
- Optimize scan strategy (frequency, cost, performance) and extend classifiers and metadata models.
- Security & Compliance
- Integrate Purview with M365 Information Protection, Entra ID, and security baselines.
- Support PII/PCI/PHI detection, access governance, and regulatory compliance (SOX, GLBA, NYDFS, GDPR).
- Engineering & Integration
- Integrate with Synapse, Fabric, Databricks (including Unity Catalog), Snowflake, SQL Server, AWS sources, and SAP/Oracle.
- Implement IaC (Bicep/Terraform), CI/CD for Purview artifacts, and automation via APIs.
- Adoption & Stakeholder Management
- Deliver training, onboarding playbooks, and steward enablement.
- Lead workshops for new data domains and products.
- Provide executive level reporting on progress, risks, and KPIs.
Required Qualifications
- 10+ years in data architecture/governance; 2+ years hands on Purview experience at enterprise scale.
- Strong expertise in metadata management, lineage, classification, scan optimization, glossary management and domain based operating models.
- Solid Azure ecosystem knowledge (Storage, Key Vault, Synapse, Fabric, Databricks), M365 Information Protection, and Entra ID.
- Experience with IaC (Bicep/Terraform), APIs/Atlas, and scripting (PowerShell/Python).
- Financial services or regulated industry exposure.
- Excellent communication, stakeholder leadership, and cross domain facilitation skills.
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Business Systems Analyst - Procure to Pay (Coupa)
🏢 Spectraforce Technologies
Salary not disclosed
Job Title: Business Systems Analyst - Procure to Pay (Coupa)
Department: Enterprise Core Technology (IT)
Duration: 6 Month (CTH)
Work Schedule: Mon-Fri, 8 AM - 5 PM CST (Flexibility is a must in this role due to interactions with other countries)
Work Location: Remote (Preference for Chicago area candidates, but not required)
CST time zone is mandatory/required
Travel is required within US, and other countries up to 20%
International travel two to three times a year.
Must have a valid passport!
Company will reimburse travel, food, lodging etc.
Note:
Role Summary
We are implementing Coupa for global Indirect Procurement.
This role supports and enhances the following Coupa modules across global regions:
The Business Systems Analyst works closely with Procurement, Finance, and IT stakeholders to deliver functional enhancements, maintain system stability, and drive improvements aligned with enterprise Procure?to?Pay operations.
Key Responsibilities
Support:
Administer & support integrations with:
Support:
Required Qualifications
Preferred Experience (Nice to Have)
Interview Process
Format: Virtual
Number of Interviews: 2
Duration: 30 minutes each
Department: Enterprise Core Technology (IT)
Duration: 6 Month (CTH)
Work Schedule: Mon-Fri, 8 AM - 5 PM CST (Flexibility is a must in this role due to interactions with other countries)
Work Location: Remote (Preference for Chicago area candidates, but not required)
CST time zone is mandatory/required
Travel is required within US, and other countries up to 20%
International travel two to three times a year.
Must have a valid passport!
Company will reimburse travel, food, lodging etc.
Note:
- Candidates must have recent, direct Coupa experience in the required modules
- Strong communication skills are critical due to global stakeholder interactions.
- Understanding of P2P process flows
- Real?world Coupa functional configuration experience
- Troubleshooting examples across modules and integrations
Role Summary
We are implementing Coupa for global Indirect Procurement.
This role supports and enhances the following Coupa modules across global regions:
- P2P (Procure?to?Pay)
- Supplier Information Management (SIM)
- Core Platform
- Coupa Risk Assess (CRA)
The Business Systems Analyst works closely with Procurement, Finance, and IT stakeholders to deliver functional enhancements, maintain system stability, and drive improvements aligned with enterprise Procure?to?Pay operations.
Key Responsibilities
- Manage and maintain Coupa P2P, SIM, Core, and CRA modules
- Approx. 80% functional / 20% technical
Support:
- Catalog management
- Project & non?project procurement
- Approval workflows
- Supplier collaboration (CSP, cXML, SAN)
- Accrual processes
Administer & support integrations with:
- Oracle ERP
- Workday
- Vertex
- ServiceNow
- Troubleshoot system/integration issues and provide clear business?level explanations of root causes and recommended solutions
- Partner with global cross?functional stakeholders (US, EMEA, etc.) to deliver enhancements in an Agile environment
- Identify and drive process simplifications and best practices to improve user experience and adoption
Support:
- SIT/UAT testing
- Documentation
- Release readiness activities
Required Qualifications
- Bachelor's or Master's degree in Computer Science, Information Systems, or related field
- 5+ years hands?on Coupa experience with:
- P2P
- SIM
- Core
- CRA
- Experience supporting Oracle ERP Coupa integrations
- Strong analytical, interpersonal, and communication skills
- Ability to manage multiple priorities in a fast?paced, globally distributed environment
- Ability to work independently with minimal supervision
Preferred Experience (Nice to Have)
- Experience implementing/supporting global P2P or Supplier Management processes
- Familiarity with Agile delivery frameworks
- Experience with Coupa configuration, workflow design, or data analysis
Interview Process
Format: Virtual
Number of Interviews: 2
Duration: 30 minutes each
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Field Support Analyst
🏢 Spectraforce Technologies
Salary not disclosed
Title: Field Support Analyst
Location: New York 10166 (100% Onsite) - 8am -5pm (CST)
Duration: 4 months - possible extension & Potential to convert to FTE
Overview of Work Environment/Client Nuances:
Fast paced environment, communication is very important as there will be C-Suite execs on-site
Team Overview:
Will be working as part of team, some in-person, some virtually
Resource's typical working day:
General desk top support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Licenses/Certifications:
Any applicable licenses or certifications are preferred
Must Have Skills:
o Good technical skills
o Excellent customer service
Nice to have skills:
* Banking or law firm support work,
* Experience with Apple iOS
* Adobe Acrobat
Years of Experience: 5+ years
Education
* Bachelor's degree preferred, if no degree, they will need 5 years extra experience
Software skills:
* MS Intune, Ticketing Systems, MS Office Suite
Interview Process:
* 1st round technical interview - phone
* 2nd round culture interview with HM - MS Teams
* 3rd round with office leadership - onsite
About the Role:
As a Field Support Analyst, you will provide research and analysis support to the Digital & Technology department.
This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.
What You'll Do:
*Edit content for the documentation of software applications and hardware environments.
*Create photographs, drawings, sketches, diagrams, and charts to illustrate the material.
*Conduct research and interviews with technical and business personnel.
*Provide ad-hoc technical assistance to managers and other members of the application development team.
*Support changes or enhancements to templates and other documentation standards.
*Have some knowledge of standard principles with limited practical experience in applying them.
*Lead by example and model behaviors that are consistent with client's values.
*Impact the quality of own work.
*Work within standardized procedures and practices to achieve objectives and meet deadlines.
*Exchange straightforward information, asks questions, and check for understanding.
What You'll Need:
*Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
*Ability to use existing procedures to solve standard problems.
*Experience with analyzing information and standard practices to make judgments.
*In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
*Organizational skills with a strong inquisitive mindset.
*Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
Location: New York 10166 (100% Onsite) - 8am -5pm (CST)
Duration: 4 months - possible extension & Potential to convert to FTE
Overview of Work Environment/Client Nuances:
Fast paced environment, communication is very important as there will be C-Suite execs on-site
Team Overview:
Will be working as part of team, some in-person, some virtually
Resource's typical working day:
General desk top support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Licenses/Certifications:
Any applicable licenses or certifications are preferred
Must Have Skills:
o Good technical skills
o Excellent customer service
Nice to have skills:
* Banking or law firm support work,
* Experience with Apple iOS
* Adobe Acrobat
Years of Experience: 5+ years
Education
* Bachelor's degree preferred, if no degree, they will need 5 years extra experience
Software skills:
* MS Intune, Ticketing Systems, MS Office Suite
Interview Process:
* 1st round technical interview - phone
* 2nd round culture interview with HM - MS Teams
* 3rd round with office leadership - onsite
About the Role:
As a Field Support Analyst, you will provide research and analysis support to the Digital & Technology department.
This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.
What You'll Do:
*Edit content for the documentation of software applications and hardware environments.
*Create photographs, drawings, sketches, diagrams, and charts to illustrate the material.
*Conduct research and interviews with technical and business personnel.
*Provide ad-hoc technical assistance to managers and other members of the application development team.
*Support changes or enhancements to templates and other documentation standards.
*Have some knowledge of standard principles with limited practical experience in applying them.
*Lead by example and model behaviors that are consistent with client's values.
*Impact the quality of own work.
*Work within standardized procedures and practices to achieve objectives and meet deadlines.
*Exchange straightforward information, asks questions, and check for understanding.
What You'll Need:
*Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
*Ability to use existing procedures to solve standard problems.
*Experience with analyzing information and standard practices to make judgments.
*In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
*Organizational skills with a strong inquisitive mindset.
*Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
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Help Desk Analyst
🏢 Spectraforce Technologies
Salary not disclosed
Job Title-: Help Desk Analyst
Location-: Chicago, IL
Duration-: 12 Months
Overview
We are seeking an associate level candidate to join our Global Business Support team who demonstrates the ability to think critically, exhibit sound judgment and thrive in a fast-paced environment. In this capacity, you will help maintain our current systems and processes so that our business can deliver optimal client service as well as project managing deliverables for the Shareholder Services organization.
OUR IMPACT
Clients Asset Management (GSAM) delivers innovative investment solutions through a global, multi-product platform. Client is one of the pre-eminent investment management organizations globally. Critical to the success of client is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure.
Within client, Shareholder Services is a global sales aligned service organization that provides high quality service and solutions to shareholders. Through their client service model, Shareholder Services enables distribution of Client investment products, provides consultative services, scale and controls, all with a focus on being accretive financially to the business.
Within Shareholder Services, the Global Business Support team associate is responsible for ensuring the continued operation of business process and system functionality across Shareholder Services globally including identification of system improvements and process enhancements, definition of business requirements, and communication with technology and other internal and external teams.
HOW YOU WILL FULFILL YOUR POTENTIAL
As a member of the Global Business Support team, you will be responsible for:
* 75% time allocation - Supporting Shareholder Services teams, vendors and clients with particular focus on system access/availability, data transmissions, and software/hardware upgrades.
* 25% time allocation - Oversee process improvement, maintenance and change initiatives throughout the entire project lifecycle including scoping definitions, requirements gathering, business requirement writing, process design, testing, and data analysis.
Primary Responsibilities:
* Resolve internal and vendor system issues that directly impact business operations and/or client interactions
* Oversee client FTP setup, testing, updates and resolve transmission issues
* Initiate vendor internal user setup for multiple vendor applications and banking portals
* Troubleshoot vendor application login issues
* Coordinate vendor hardware updates
* Recommend and drive process improvement to increase system robustness and mitigate risk of disruptions in operational workflows and client reporting
* Lead ad hoc projects within the Shareholder Services group
SKILLS & EXPERIENCE WE'RE LOOKING FOR
Basic Skills:
* Bachelor's degree required
* Exceptional communication, prioritization, organizational, time management and interpersonal skills
* Ability to work well under pressure, solve problems efficiently and multi-task in a deadline driven environment
* Demonstrates accountability and sense of urgency in achieving results/completing tasks
* Willingness to be a self-starter with excellent anticipation and strong analytical skills
* Attention to detail; strong Control/Risk mindset
* Exhibit sound judgment and integrity
* Exhibit a customer service mindset
* Flexible with hours (execute some after-hours testing)
Preferred Skills:
* Financial industry experience
* 1-3 years of financial services experience
* Project management experience
* Experience with business process improvement and business process design
* Familiarity with user acceptance testing methodologies
* Experience with Confluence, Jira, Excel, PowerPoint
Location-: Chicago, IL
Duration-: 12 Months
Overview
We are seeking an associate level candidate to join our Global Business Support team who demonstrates the ability to think critically, exhibit sound judgment and thrive in a fast-paced environment. In this capacity, you will help maintain our current systems and processes so that our business can deliver optimal client service as well as project managing deliverables for the Shareholder Services organization.
OUR IMPACT
Clients Asset Management (GSAM) delivers innovative investment solutions through a global, multi-product platform. Client is one of the pre-eminent investment management organizations globally. Critical to the success of client is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure.
Within client, Shareholder Services is a global sales aligned service organization that provides high quality service and solutions to shareholders. Through their client service model, Shareholder Services enables distribution of Client investment products, provides consultative services, scale and controls, all with a focus on being accretive financially to the business.
Within Shareholder Services, the Global Business Support team associate is responsible for ensuring the continued operation of business process and system functionality across Shareholder Services globally including identification of system improvements and process enhancements, definition of business requirements, and communication with technology and other internal and external teams.
HOW YOU WILL FULFILL YOUR POTENTIAL
As a member of the Global Business Support team, you will be responsible for:
* 75% time allocation - Supporting Shareholder Services teams, vendors and clients with particular focus on system access/availability, data transmissions, and software/hardware upgrades.
* 25% time allocation - Oversee process improvement, maintenance and change initiatives throughout the entire project lifecycle including scoping definitions, requirements gathering, business requirement writing, process design, testing, and data analysis.
Primary Responsibilities:
* Resolve internal and vendor system issues that directly impact business operations and/or client interactions
* Oversee client FTP setup, testing, updates and resolve transmission issues
* Initiate vendor internal user setup for multiple vendor applications and banking portals
* Troubleshoot vendor application login issues
* Coordinate vendor hardware updates
* Recommend and drive process improvement to increase system robustness and mitigate risk of disruptions in operational workflows and client reporting
* Lead ad hoc projects within the Shareholder Services group
SKILLS & EXPERIENCE WE'RE LOOKING FOR
Basic Skills:
* Bachelor's degree required
* Exceptional communication, prioritization, organizational, time management and interpersonal skills
* Ability to work well under pressure, solve problems efficiently and multi-task in a deadline driven environment
* Demonstrates accountability and sense of urgency in achieving results/completing tasks
* Willingness to be a self-starter with excellent anticipation and strong analytical skills
* Attention to detail; strong Control/Risk mindset
* Exhibit sound judgment and integrity
* Exhibit a customer service mindset
* Flexible with hours (execute some after-hours testing)
Preferred Skills:
* Financial industry experience
* 1-3 years of financial services experience
* Project management experience
* Experience with business process improvement and business process design
* Familiarity with user acceptance testing methodologies
* Experience with Confluence, Jira, Excel, PowerPoint
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Analyst - Margin Lending
🏢 Spectraforce Technologies
Salary not disclosed
Job title: AWM - Operations - PWM Margin Lending - Analyst
Duration: 6 months
Location: Salt Lake City, UT
Job Description:
The Margin Lending Analyst will support the Private Wealth Management (PWM) Margin Lending team in delivering operational excellence across margin calculation, monitoring, and exception handling. This position is essential for ensuring adherence to regulatory requirements and upholding client service standards, while providing comprehensive support to the advisor team.
We promote cross-training and ensure our Analysts develop a broad level of understanding across the varied departmental functions carried out. You can expect to be given early responsibility, and in return, you will be expected to contribute your own ideas to make a difference and add value to the group. The role will involve close interaction with other areas of the bank, including Credit, Risk, and Sales, therefore requiring strong communication and interpersonal skills.
Key Responsibilities:
* Margin Call Issuance & Monitoring: Execute daily margin calculations, validate call amounts, and issue margin calls in accordance with regulatory and internal guidelines.
* Exception Handling: Monitor and resolve margin exceptions, including non-call issuance and late liquidations, ensuring risk mitigation and compliance.
* Manual Support: Provide manual margin calculations and overrides for high-value clients not supported by automated tools.
* Regulatory Governance: Apply margin rules (e.g., Reg T, FINRA 4210) and ensure adherence to firm-wide control frameworks.
* Reporting & Documentation: Maintain accurate records of margin activity, support audit requests, and contribute to control updates.
* Responding to all incoming queries and interacting with many different areas of the bank, in particular with Risk, Credit, and Technology.
* Proactively working on enhancing the team's process and controls.
* Resolution and escalation of all client disputes and queries.
* Project and initiative management and participation within the team and across all regions.
Duration: 6 months
Location: Salt Lake City, UT
Job Description:
The Margin Lending Analyst will support the Private Wealth Management (PWM) Margin Lending team in delivering operational excellence across margin calculation, monitoring, and exception handling. This position is essential for ensuring adherence to regulatory requirements and upholding client service standards, while providing comprehensive support to the advisor team.
We promote cross-training and ensure our Analysts develop a broad level of understanding across the varied departmental functions carried out. You can expect to be given early responsibility, and in return, you will be expected to contribute your own ideas to make a difference and add value to the group. The role will involve close interaction with other areas of the bank, including Credit, Risk, and Sales, therefore requiring strong communication and interpersonal skills.
Key Responsibilities:
* Margin Call Issuance & Monitoring: Execute daily margin calculations, validate call amounts, and issue margin calls in accordance with regulatory and internal guidelines.
* Exception Handling: Monitor and resolve margin exceptions, including non-call issuance and late liquidations, ensuring risk mitigation and compliance.
* Manual Support: Provide manual margin calculations and overrides for high-value clients not supported by automated tools.
* Regulatory Governance: Apply margin rules (e.g., Reg T, FINRA 4210) and ensure adherence to firm-wide control frameworks.
* Reporting & Documentation: Maintain accurate records of margin activity, support audit requests, and contribute to control updates.
* Responding to all incoming queries and interacting with many different areas of the bank, in particular with Risk, Credit, and Technology.
* Proactively working on enhancing the team's process and controls.
* Resolution and escalation of all client disputes and queries.
* Project and initiative management and participation within the team and across all regions.
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CW Analyst_USA_USD
🏢 Spectraforce Technologies
Salary not disclosed
Title: CW Analyst_USA_USD
Location: Salt Lake City. UT
Duration: 6 Months
Basic Qualifications
Preferred Qualifications
Location: Salt Lake City. UT
Duration: 6 Months
Basic Qualifications
Bachelor's degree or higher
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Highly organized with exceptional attention to detail and strong follow-through
Proven ability to manage multiple projects with competing deadlines
Team-oriented with a positive attitude and strong work ethic
Excellent written and verbal communication skills
Ability to work effectively in a fast-paced environment and adapt to changing demands
Strong analytical skills with the ability to self-direct and form recommendations
Ability to effectively interact and build relationships with stakeholders
Demonstrated integrity, sound judgment, and high ethical standards
Preferred Qualifications
Willingness to learn and adopt new tools and technologies
Ability to manage competing workloads with minimal supervision
Adaptability to a changing product landscape
Self-motivated with the ability to work independently
S
ServiceNow ITSM Pro and ITOM Technical Solution Architect
✦ New 🏢 Spectraforce Technologies
Salary not disclosed
Role: ServiceNow ITSM Pro and ITOM Technical Solution Architect
Duration: 6 months with potential for extension/conversion
Location: 100% Remote
ServiceNow ITSM Pro and ITOM Technical Solution Architect
We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.
Credentials: Required
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM
Nice to have:
* ITIL Foundation Certificate in IT Service Management
* ITIL Intermediate Certificate in Service Design
* ITIL Intermediate Certificate in Service Transition
Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5+ years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Key Responsibilities:
1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform
2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions
3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills
4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro
5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM
6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills
7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration
8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions
Hands-on Experience:
* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform
* Experience with ServiceNow configuration and customization
* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)
* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* Experience with IT architecture and design principles
* Experience with scripting languages (JavaScript, etc.)
* Experience with data modeling and database design
Technical Expertise:
* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)
* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)
* ITSM and ITOM processes and best practices (ITIL, etc.)
* ServiceNow configuration and customization
* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* IT architecture and design principles
* Scripting languages (JavaScript, etc.)
* Data modeling and database design
Leadership and Collaboration:
* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions
* Collaborate with cross-functional teams to resolve technical issues and implement solutions
* Provide technical guidance and mentorship to junior architects and implementation team members
* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
Duration: 6 months with potential for extension/conversion
Location: 100% Remote
ServiceNow ITSM Pro and ITOM Technical Solution Architect
We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.
Credentials: Required
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM
Nice to have:
* ITIL Foundation Certificate in IT Service Management
* ITIL Intermediate Certificate in Service Design
* ITIL Intermediate Certificate in Service Transition
Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5+ years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Key Responsibilities:
1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform
2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions
3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills
4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro
5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM
6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills
7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration
8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions
Hands-on Experience:
* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform
* Experience with ServiceNow configuration and customization
* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)
* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* Experience with IT architecture and design principles
* Experience with scripting languages (JavaScript, etc.)
* Experience with data modeling and database design
Technical Expertise:
* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)
* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)
* ITSM and ITOM processes and best practices (ITIL, etc.)
* ServiceNow configuration and customization
* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* IT architecture and design principles
* Scripting languages (JavaScript, etc.)
* Data modeling and database design
Leadership and Collaboration:
* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions
* Collaborate with cross-functional teams to resolve technical issues and implement solutions
* Provide technical guidance and mentorship to junior architects and implementation team members
* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
S
Systems Programmer III
✦ New 🏢 Spectraforce Technologies
Salary not disclosed
Job Title: Systems Programmer III
Location: Columbia, SC (Partial Onsite - at least 3 days per week (Tuesday - Thursday) and as needed.)
Open for remote also
Duration: 11 months
Note:
Work Environment:
Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Day to Day:
Duties:
Team Name: zVM and zLinux
Team:
Required Skills and Abilities:
Required Education:
Required Work Experience:
Required Technologies:
Nice To Have:
Soft Skills:
Location: Columbia, SC (Partial Onsite - at least 3 days per week (Tuesday - Thursday) and as needed.)
Open for remote also
Duration: 11 months
Note:
- C2 Eligibility is Required
- Credit check is required
- overtime, travel, on call, weekends, off hours As needed
- Work Hours - 8am - 5 pm
Work Environment:
Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Day to Day:
- A typical day for a zVM administrator usually starts with checking system health-reviewing logs, monitoring alerts, and ensuring servers and critical services are running smoothly.
- By the end of the day, a zVM admin ensures systems are stable, secure, and ready for whatever workloads come next.
- Performs operational support for zVM environment: Work tickets, perform upgrades, participate in disaster recovery exercises.
Duties:
- Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery support for systems software.
- 40% Research and analyze systems software problems and implement workable solutions or escalate as appropriate.
- 40% Install, test, and maintain systems software including installing updates, upgrades, and patches, initiating tests of system programs and observing results to detect errors or work stoppage, and modifying code to correct errors.
- 10% Assist in internal and external audits being performed across multiple lines of business for multiple platforms.
- 5% Participate in planning and execution of disaster recovery procedures.
- 5% Cross train in all areas of systems programming in order to efficiently perform on-call rotation.
Team Name: zVM and zLinux
Team:
- 2-3 people specific to zVM but part of a larger 14 person team.
Required Skills and Abilities:
- Strong analytical and logical thinking skills.
- Comprehension of advanced data storage techniques, basic database philosophy, database management, and advanced programming techniques.
- Understand the requirements for maintaining production systems and the effect of systems changes.
- Solid understanding of currently utilized programming productivity tools and their use.
- Solid understanding of quality assurance and implementation strategies of systems software.
- Able to acquire knowledge of programming languages and tools used in the department.
- Able to analyze software specifications for completeness and compatibility with operation systems.
Required Education:
- Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
Required Work Experience:
- 4 Years IT experience including varied programming experience.
Required Technologies:
- zVM, RACF, Operations Manager, IBM Backup and Restore Manager, IBM Tape Manager
Nice To Have:
- ServiceNow, REXX Coding, Linux skills, Jenkins, GitHub.
Soft Skills:
- Written and oral communication to communicate with customers as well as clearly articulate work with peers and management, customer service, initiative to address things before someone else has to tell you.
S
Lab IT Systems Analyst
✦ New 🏢 Spectraforce Technologies
Salary not disclosed
Position Title: Lab IT Systems Analyst
Work Location: Worcester, MA (Onsite)
Assignment Duration: 12 months (possibility of extension)
Position Summary
Role Overview:
This role is responsible for MSI metrics, PVR's(Periodic validation reviews, spreadsheet validation, collecting business requirements for technology improvements.
Background & Context
This person will also collaborate with the team to ensure the smooth functioning of laboratory systems, instruments, and software, with a strong focus on compliance, data management, and process optimization in a GMP (Good Manufacturing Practice) environment.
Key Responsibilities
* Support daily operations of QC laboratories, including troubleshooting issues with QC instruments and equipment.
* Assist with validation activities and documentation (including SIQ and SOQ protocols) to ensure regulatory compliance.
* Implement, maintain, and optimize excel macros and support spreadsheet validation for streamlined data processing and reporting.
* Coordinate and perform Windows upgrades, PC decommissions and software installations and upgrades for lab and operations computers.
* Provide technical support on eliminating manual processes and support feeding requirements to broader enterprise teams.
* Participate and evolve digital transformation by leveraging operations systems such as SAP, Infor, and MES systems (including POMS).
* Support process improvements and ensure data integrity across laboratory workflows.
* Perform Acronis and Nugenesis software installs on new lab PCs.
* Support the team with OSIPI data historian.
Qualification & Experience
* Experience working in GMP laboratory environments.
* Proficiency in Excel, including macro development and troubleshooting.
* Familiarity with validation processes, SIQ/SOQ documentation.
* Knowledge of QC laboratory instruments and equipment maintenance. Knowledge on windows upgrade, Nugenesis and Acronis.
* Hands-on experience with Windows operating systems and installations.
* Experience with operational software such as SAP, Infor, MES (e.g., POMS).
* Strong problem-solving, communication, and organizational skills.
Preferred:
* Background in life sciences or engineering.
* Previous experience supporting QC labs in pharma, biotech, or related industries.
Additional Information
Qualifications:
* Bachelor's degree: Degree level qualification in computer science or equivalent relevant discipline [Senior] or respective proven expertise and experience
Cognitive/Business Skills:
* Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.
* Requires proven problem-solving skills and the ability to adapt to new requirements.
* Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.
* Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.
* Requires total commitment to quality and always maintaining a high standard of work.
* Always demonstrates the highest levels of integrity and a strong work ethic.
* Strong communication skills, both verbal and written, are required for the execution of this role.
* Strong interpersonal skills are required.
* Supports the principles of Perfect Performance.
* Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.
Job/Technical Skills
* 3 years plus in IT QC System / Application Support (essential)
* 3 years plus of relevant IT experience (Essential)
* [Senior] 5 years plus of experience in similar / equivalent role within pharmaceutical industry
* ITIL (Essential)
* GAMP (essential)
* Project Management (Desirable), JIRA/agile knowledge
* Waters Empower (Desirable)
* AVEVA OSI PI Administration or relevant Data Historian Administration (Desirable)
* POMSnet Administration or relevant MES system Administration (Essential)
* Microsoft O365 PowerApps / PowerBi ( Essential)
* AWS/Microsoft certification
* Python/ JAVA skills or any software development and SDLC experience is a plus.
* SharePoint admin experience(Essential)
* Acronis and Nugenesis Knowledge( Essential)
Work Location: Worcester, MA (Onsite)
Assignment Duration: 12 months (possibility of extension)
Position Summary
Role Overview:
This role is responsible for MSI metrics, PVR's(Periodic validation reviews, spreadsheet validation, collecting business requirements for technology improvements.
Background & Context
This person will also collaborate with the team to ensure the smooth functioning of laboratory systems, instruments, and software, with a strong focus on compliance, data management, and process optimization in a GMP (Good Manufacturing Practice) environment.
Key Responsibilities
* Support daily operations of QC laboratories, including troubleshooting issues with QC instruments and equipment.
* Assist with validation activities and documentation (including SIQ and SOQ protocols) to ensure regulatory compliance.
* Implement, maintain, and optimize excel macros and support spreadsheet validation for streamlined data processing and reporting.
* Coordinate and perform Windows upgrades, PC decommissions and software installations and upgrades for lab and operations computers.
* Provide technical support on eliminating manual processes and support feeding requirements to broader enterprise teams.
* Participate and evolve digital transformation by leveraging operations systems such as SAP, Infor, and MES systems (including POMS).
* Support process improvements and ensure data integrity across laboratory workflows.
* Perform Acronis and Nugenesis software installs on new lab PCs.
* Support the team with OSIPI data historian.
Qualification & Experience
* Experience working in GMP laboratory environments.
* Proficiency in Excel, including macro development and troubleshooting.
* Familiarity with validation processes, SIQ/SOQ documentation.
* Knowledge of QC laboratory instruments and equipment maintenance. Knowledge on windows upgrade, Nugenesis and Acronis.
* Hands-on experience with Windows operating systems and installations.
* Experience with operational software such as SAP, Infor, MES (e.g., POMS).
* Strong problem-solving, communication, and organizational skills.
Preferred:
* Background in life sciences or engineering.
* Previous experience supporting QC labs in pharma, biotech, or related industries.
Additional Information
Qualifications:
* Bachelor's degree: Degree level qualification in computer science or equivalent relevant discipline [Senior] or respective proven expertise and experience
Cognitive/Business Skills:
* Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.
* Requires proven problem-solving skills and the ability to adapt to new requirements.
* Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.
* Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.
* Requires total commitment to quality and always maintaining a high standard of work.
* Always demonstrates the highest levels of integrity and a strong work ethic.
* Strong communication skills, both verbal and written, are required for the execution of this role.
* Strong interpersonal skills are required.
* Supports the principles of Perfect Performance.
* Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.
Job/Technical Skills
* 3 years plus in IT QC System / Application Support (essential)
* 3 years plus of relevant IT experience (Essential)
* [Senior] 5 years plus of experience in similar / equivalent role within pharmaceutical industry
* ITIL (Essential)
* GAMP (essential)
* Project Management (Desirable), JIRA/agile knowledge
* Waters Empower (Desirable)
* AVEVA OSI PI Administration or relevant Data Historian Administration (Desirable)
* POMSnet Administration or relevant MES system Administration (Essential)
* Microsoft O365 PowerApps / PowerBi ( Essential)
* AWS/Microsoft certification
* Python/ JAVA skills or any software development and SDLC experience is a plus.
* SharePoint admin experience(Essential)
* Acronis and Nugenesis Knowledge( Essential)
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