Logistics And Warehousing Jobs in Paramus

Job Summary:

This role is solely responsible for leading the end‑to‑end onboarding and implementation of new and existing customers, services, and solutions. The position manages the full transition from contract signing through operational go‑live, ensuring that processes, systems, and cross‑functional teams are fully prepared to deliver agreed service levels on time and within scope.

Qualification

1. Customer Implementation & Transition

• Lead end‑to‑end implementation of new logistics customers and services.
• Manage the full transition from sales handover to live operations.
• Develop detailed implementation plans, including scope, timelines, milestones, risks, and dependencies.
• Coordinate cross‑functional teams (Operations, Transport, Warehousing, IT, Finance).
• Facilitate customer kick‑off meetings, go‑live readiness reviews, and post‑go‑live stabilization activities.

2. Process & Solution Setup

• Define and document operational processes, SOPs, workflows, and RACI structures.
• Oversee system configuration, validation, and testing.
• Establish KPIs, SLAs, and operational reporting in alignment with contractual commitments.
• Ensure resource planning, capacity alignment, and network readiness for launch.

3. Risk & Issue Management

• Identify implementation risks and develop mitigation and contingency plans.
• Serve as the escalation point for all implementation‑phase issues.
• Lead root‑cause analysis and corrective action planning.
• Safeguard business continuity throughout transitions and migrations.

4. Stakeholder & Communication Management

• Act as the primary point of contact for customers during the implementation phase.
• Manage expectations for both internal and external stakeholders.
• Deliver regular status updates, progress reports, and executive summaries.
• Facilitate decision‑making and issue alignment across cross‑functional teams.

5. Governance, Quality & Compliance

• Capture lessons learned and embed improvements into standard processes.
• Support operational governance initiatives and ensure adherence to best practices.

Qualifications & Experience

• 3–5 years of experience in logistics, supply chain, implementation, or project management.
• Strong understanding of transport and/or contract logistics operations.
• Excellent project management and organizational skills.
• Strong analytical thinking with effective problem‑solving capability.
• Exceptional communication and presentation skills in English.
• Ability to manage multiple implementations in a fast‑paced, complex environment.
• Proficiency in Microsoft Office Suite and tender/pricing analysis tools.

Made4net is a global leader in supply chain execution software, empowering organizations to operate smarter, faster, and with greater agility. Our cutting-edge technology drives real-time visibility, operational efficiency, and scalable growth for companies around the world. With a strong commitment to innovation and customer success, Made4net supports a wide range of industries and business sizes, helping clients elevate performance and stay ahead in an increasingly dynamic marketplace.

Corporate Headquarters is located in Teaneck, New Jersey. The building offers a range of high-quality amenities, including a spa and gym with discounted rates for tenants, an onsite Starbucks, a deli, a full-service restaurant, and covered secure parking with direct access to the building.

We operate on a hybrid work model that includes three days onsite and two days working from home. New employees should expect to spend additional time in the office during their training period before transitioning to the standard hybrid schedule.

Some travel to client sites may be required, particularly during client training sessions or go live activities, though it is not frequent. Our work supports supply chain execution, which is a time sensitive and mission critical environment.

Purpose of the Job

The Project Manager supports the successful delivery of customer implementation projects from initial planning through go-live. In this role, you will coordinate project activities, maintain timelines, monitor budgets, and ensure all quality standards are consistently met. Working closely with the Senior Project Manager and the Director of Project Delivery, you will manage key deliverables, facilitate communication across internal teams and customer stakeholders, and proactively identify and resolve risks or issues.

Description of responsibilities:

In this role, you will be actively involved in all stages of the project lifecycle, including implementation, configuration, testing, training, and go-live support. The position requires a strong level of direct interaction with clients and close collaboration with the implementation team, ensuring a smooth and successful delivery experience.

• Monitor and manage project schedules, milestones, and financial reporting to ensure alignment with overall project goals, timelines, and budget constraints.
• Review and validate system requirements developed by project team members to confirm accuracy, completeness, and alignment with customer needs.
• Partner with the System Architect and key stakeholders during the system specification phase on larger projects, ensuring technical feasibility and clarity of requirements.
• Drive the functional specification phase by facilitating client meetings, documenting requirements, and ensuring alignment among all parties.
• Support the creation of functional specifications by collaborating with project team members to confirm that documentation accurately reflects project needs and solution design.
• Track and monitor project progress during implementation, proactively addressing risks, issues, or scope of changes as they arise.
• Coordinate closely with the Director of Project Delivery regarding task assignment, resource planning, and financial reporting, ensuring continuity and effective project oversight.
• Support project governance through regular communication, structured reporting, and timely escalation when needed.
• Foster strong working relationships with clients, team members, and internal stakeholders to ensure transparency and alignment throughout the project lifecycle.

Core Competencies:

Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences

Customer Focus - Building strong customer relationships and delivering customer-centric solutions

Business Insight - Applying knowledge of business goals and the marketplace to advance the organization's goals

Required Qualifications:

• Bachelor’s degree or equivalent experience, with 2-4 years of relevant experience in a customer-facing role, ideally within software, SaaS, or enterprise systems related to supply chain.
• Demonstrated experience in project management, including project planning, prioritizing tasks, and reporting on project status.
• Strong foundational technical skills with an understanding of software systems, integrations, and development processes.
• Familiarity with Software Development and Agile Methodologies is beneficial.
• Experience with Microsoft tools such as Windows, IIS, and SQL Server is a plus.
• Strong written and verbal communication skills with the ability to effectively interact with clients and cross-functional teams.
• Ability to work collaboratively in a team environment, demonstrating responsiveness, adaptability, and a proactive approach to problem solving.
• Strong analytical and problem-solving skills with a focus on developing clear, task-oriented solutions.

Preferred Qualifications:

• Familiar with Agile methodologies
• Prior experience in warehousing, transportation, logistics and or similar applications experience
• Experience with leading WMS solutions (e.g., Manhattan, Blue Yonder, SAP EWM, Koerber, or similar).

Benefits:

• Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
• Generous paid time off policy
• Company-matched 401(k) retirement plan to help you secure your future
• Tuition reimbursement program to support your continued education and career advancement
• Employee assistance program providing confidential counseling and support services for personal challenges
• Discretionary employee bonus program
• Employee Discounts and perks through our PEO

Pay range: From $90,000.00, per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

WMS Pre-sales Consultant

Employment Type: Full Time, Salaried

Location: Hybrid; Teaneck, NJ 07666

Made4net is a leading provider of supply chain execution software solutions. Our innovative technology helps businesses optimize their supply chain operations, increase efficiency, and improve overall productivity. With a global presence and a commitment to excellence, Made4net is at the forefront of the industry, serving a diverse range of clients across various sectors.

Purpose of the Function:

This function plays a critical role in understanding customer needs, presenting tailored solutions, and ensuring a high level of customer satisfaction. By aligning sales strategies with organizational goals, the Sales Function contributes to market expansion, brand visibility, and long-term business sustainability.

At Made4net, we don’t just sell Warehouse Management Systems (WMS); we sell a vision of operational excellence. We are seeking a passionate storyteller who can stand in front of a prospect, empathize with the frustration of their aged legacy solutions, and build a compelling mental bridge to a better future with Made4net.

Purpose of the Job:

As a Pre-Sales Consultant you are expected to have strong understanding of supply chain challenges and opportunities, and how technology can enable companies to gain competitive advantage by addressing these challenges quickly and effectively. You will work closely with sales, professional services, and executive leadership to turn supply chain challenges into opportunities. Your goal is not just to demonstrate features, but to paint a picture of a future state where the customer’s pain points are resolved. This role is a trusted advisor to our clients, which means we maintain and offer our clients extensive knowledge in the industries we service, the workflows we can augment and deliver superior results that support our clients' strategic objectives.

Core Duties and Responsibilities:

• Become a Trusted Advisor to our existing customers and prospects.
• Collaborate with a cross-functional team to create an opportunity/account strategy, align the Made4net solution with pain points, assist/build ROI presentation(s), and present/demo the solution.
• Deep Discovery: Conduct discovery workshops not just to gather requirements, but to truly understand the nuance of the customer's business and the friction in their current processes.
• Behind the Scenes: While the presentation is art, the setup is engineering. You will configure demonstrations and engineer solutions using your technical proficiency.
• The Narrative Architect: Instead of simply clicking through features, you will craft and deliver demonstrations that follow a storyboard, guiding the customer through a journey from their current struggle to their future success.
• The "Aha!" Moment Creator: Use your presentation skills to create moments of realization for the client, helping them visualize exactly how Made4net integrates with or replaces their existing ERP, OMS, and automation technologies.
• Replay & Validate: "Replay" the customer's process back to them to prove you understand their reality, establishing yourself as a Trusted Advisor who "gets it" before you ever pitch a solution.
• Develop and maintain technical and business knowledge of industry directions and trends.
• The Bridge Builder: You will act as a translator, taking complex technical capabilities—like our private cloud/SaaS or on-premise models—and explaining them in a way that resonates with business goals and solves specific pain points.
• Assist in the development of pricing proposals and communicating to customers/prospects implementation requirements and timelines.
• Play a critical role in responding to RFI’s and RFPs in the functional, technical, and cloud/security areas.
• Collaborate with Director of Sales Engineering to develop Pre-Sales Consulting “playbook.”

Required toolkit:

• Experience: 5+ years of industry, consulting, or Pre-Sales experience (Warehouse/Transportation focus preferred). (Warehouse/Transportation) experience (Pre-Sales preferred)
• Methodology: Experience with Demo2Win is highly preferred. If you are a natural storyteller without the certification, we are willing to invest in your training.
• Communication: Outstanding ability to convey industry trends and support messaging with data. You must be comfortable presenting a broad vision to audiences of varying sizes.

Required Qualifications:

• Undergraduate degree in Logistics, STEM, or a comparable area of study.
• SQL Server: Basic skills (SQL statements, views, triggers) to manipulate data for demos.
• OS: Basic Windows Server Operating System skills.
• Apps: Proficiency in MS Office (Excel, PowerPoint, Word).

The Mindset:

• Collaborative: A team-oriented attitude, willing to jump in wherever needed to support the company and the customer.
• Adaptive: High energy and comfortable with ambiguity; you can adjust to shifting priorities in an entrepreneurial environment.
• Road Warrior: Willingness to travel up to 50% to meet our customers where they are.

Pay range: From $100,000.00 per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Physical Demands:

The employee must occasionally lift and/or move up to 15 pounds from a floor position to an over the head position. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, stand, verbally communicate, and perform intricate finger dexterity to type or manipulate electronic documents while speaking or listening.

We are committed to providing reasonable accommodations to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA). This job description outlines the essential functions of the position. Applicants who need reasonable accommodation to participate in the application or interview process should contact the Human Resources department.

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.

Care Management Supervisor of Quality Review & Staff Education is responsible for quality assurance, accuracy, and overall integrity of the care management records completed by Care Management staff. This role is to ensure compliance with NYS DOH and CMS regulations through development of auditing tools and data validation. This Supervisor will analyze collected audit data, identify trends for staff re-training, and implement corrective action plans in collaboration with Clinical Management and Staff Education. They will oversee and conduct orientation, training, and education to all members of the Care Management team. Provides support to Director and Managers of Coordinated Care to ensure that all reporting requirements are prepared, submitted, and maintained in a professional and well-coordinated manner.

• Baccalaureate Nursing Degree from an NLN-Accredited School of Nursing
• Experience and knowledge of Managed Care: A minimum of two years nursing experience in Community Health or related field and/or minimum of two years of progressive job-related experience, including care management and coordination, education and supervision
• Demonstrates strong critical-thinking, problem-solving skills, and knowledge of Medicare and Medicaid
• Effective communication skills both written and oral
• Possesses strong critical thinking skills and knowledge of Medicare and Medicaid regulations
• Excellent analytical skills, interpretation of data
• Ability to set priorities and to handle multiple assignments
• Working knowledge of audit techniques and methodologies
• Secures relevant information to identify potential problems and makes recommendations for appropriate solutions
• Work effectively within interdisciplinary team environment
• Computer literate, Windows, Excel, Word, Visio and data base programs required. PowerPoint preferred
• Working knowledge of State and Federal regulations

Our Crew Members create a warm and friendly shopping experience in our stores. We answer questions, offer suggestions, and ensure our customers know they are welcomed and cared for. We entertain customers and make grocery shopping an exciting adventure.

Some responsibilities may include:

• Working on teams to accomplish goals
• Operating the cash register in a fun and efficient manner
• Bagging groceries with care
• Stocking shelves
• Creating signage to inform and delight customers
• Helping customers find their favorite products

You'll learn a lot. You're not stuck doing one task here. Each Crew Member contributes to creating a WOW customer experience by participating in all aspects of the job.

If you have experience in art including penmanship, working with chalk, and large signage, that's a plus.

If you have a passion for people and a fervor for food, we'd love to meet you. We can teach you the rest.

Stores have the greatest need for people that can work evenings and weekends.

Trader Joe's is an equal-opportunity employer and is committed to hiring a diverse Crew.

Company Description

De Mase Trucking & Rigging, a family-owned and operated business, with over 50 years of expertise in specialized transportation, heavy hauling, drayage and transloading needs. Serving the United States and Canada, the company offers comprehensive logistics solutions, including project management, routing, and site assessments. With state-of-the-art equipment, in-house pilot cars, De Mase Trucking & Rigging provides services such as plant and machinery relocation, rigging, crane services, warehousing, and import/export solutions. Known for its innovative and professional approach, the company is committed to delivering reliable and efficient transportation services.

Role Description

The in-house broker provides flexible, scalable transportation solutions by leveraging a vetted network of trusted carrier partners. Must operate seamlessly alongside our asset-based operations. Team members are a part of operations by filling in capacity gaps, managing overflow freight, and sourcing carriers with specialized equipment to maintain consistent service and on time deliveries. 

Responsibilities

• Sourcing Carriers:

Must source, thoroughly vet and manage relationships with partner carriers.

• Knowledge of Real Time Market Insight: 

A thorough understanding of current market trends, competitive pricing, lane coverage, and rapid response to changing freight demands to efficiently negotiate rates while maintaining service and margin goals.

• Dispatch and Scheduling:

Coordinate load details from pick up through delivery, ensuring on time performance.

Successfully log and complete loads on all internal systems to ensure loads are captured, completed and billed for.

• Communication:

Monitor shipments, track exceptions, and resolve issues in real time while maintaining clear and consistent communication with clients, drivers, and operations.

• Problem Solving:

Addressing any unforeseen issues or challenges that may arise during transport, such as mechanical breakdowns, carrier falloffs, delays and more.

• Strong Organizational Skills: 

The ability to manage multiple tasks and prioritize effectively is essential. 

• Attention to Detail: 

Accuracy is vital in communicating with our warehouse, partners, clients and other critical tasks. 

• Communication Skills: 

Clear and concise communication is crucial for effective coordination between all departments. 

• Knowledge of DOT, FMCSA, and brokerage compliance standards

Maintain accurate load documentation and brokerage compliance requirements.

• Sales / Brokerage liaison

Analyze market conditions to support sales in pricing and capacity decisions. 

Suave Brands Company LLC (SBC) is located in Hackensack NJ. It currently encompasses two consumer brands, Suave and Chapstick, and is owned by private equity firm Yellow Wood Partners.

Suave is a well-known consumer brand, with 80% aided brand awareness, putting it in the top 3 best-known hair care brands in the market today. The brand has a longstanding history and was founded 75+ years ago. One out of every four households use Suave shampoo and one out of every five households uses Suave body wash. are seeking a highly organized and detail‑oriented Customer Success Specialist to support daily, time‑sensitive operational responsibilities on our Customer Service team. This role requires strong critical‑thinking skills, the ability to make quick, accurate decisions, and a proactive mindset when resolving customer‑impacting issues. This role is essential in building strong, service‑driven relationships with customers while supporting sales growth and driving operational efficiency. Working closely with Supply & Demand Planning, Sales, and external partners, the Specialist manages the complete order‑to‑cash cycle, ensuring accuracy, timeliness, and seamless execution.

The ideal candidate thrives in a fast‑paced environment, is comfortable managing multiple priorities, and brings exceptional technical proficiency—particularly in Excel and workflow automations that enhance speed, accuracy, and efficiency.

Position Responsibilities

• Run daily Precut & ATP processes to evaluate exceptions, manage allocations, and release confirmed orders to warehouses.
• Validate and execute incoming customer orders with a high degree of accuracy, including product setup, item master and customer data review, pricing verification, and alignment of order dates.
• Quickly assess and analyze time‑sensitive situations to determine the best path forward, balancing customer impact with operational constraints.
• Collaborate closely with Supply & Demand Planning and Sales to identify execution gaps, ensure alignment, and enable seamless replenishment.
• Coordinate and report on upcoming displays, promotions, and customer priorities to ensure readiness across internal teams.
• Support ongoing process improvements by identifying bottlenecks and recommending solutions that improve the customer experience and internal efficiency.
• Build, optimize, and maintain Excel‑based tools, dashboards, and automated workflows to improve accuracy, reduce manual work, and accelerate turnaround times.
• Maintain clear, consistent, and professional communication with customers and internal stakeholders.

Key Challenges

• Balancing the trade‑offs between time, cost, and service to meet both Evermark and customer expectations.
• Managing the order‑to‑cash and logistics flow across both direct and brokered customer models.
• Troubleshooting and resolving shipping, delivery, and order completeness issues under tight deadlines.
• Managing multiple customers, short lead times, high order volumes, and increasing customer expectations in a fast‑paced environment.

Education & Experience

• Undergraduate degree in Logistics, Business, or a related field.
• 2–5 years of experience in Sales Operations, Customer Success, Logistics, or Supply Chain Planning.
• APICS or retail supply chain–related certification is an asset.

Skills & Competencies

• Strong interpersonal and relationship-building skills.
• Advanced proficiency in Microsoft Excel, including the ability to build tools that accelerate work and reduce manual tasks.
• Experience with workflow automation tools (macros, scripts, Power Automate) is a strong advantage.
• Proven ability to work collaboratively with cross-functional teams.
• Strong planning and project management skills with excellent attention to detail.
• High degree of customer focus with effective written and verbal communication skills.
• Ability to think critically, solve problems quickly, and make sound decisions under tight timelines.

What Success Looks Like

• Meeting daily service deadlines with accuracy and minimal follow‑up.
• Creating efficiencies through automation and smarter tools.
• Strengthening customer trust through proactive communication and reliable execution.
• Reducing manual workload and eliminating recurring operational issues.

Diversity at Elida Beauty is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Position: Supply Planning Specialist

Job Type: Full-time (Non-exempt)

Location: Englewood, NJ (In office)

Salary Range: $55,000 - $65,000

Role Overview

The Supply & Distribution Planning Specialist is responsible for end-to-end supply planning and distribution planning across multiple B2C channels and warehouses.

This role ensures optimal inventory levels, high in-stock rates, efficient replenishment, and cost-effective distribution to support rapid eCommerce growth.

This position requires strong analytical skills, forecasting accuracy, and hands-on execution experience in marketplace-driven environments (Amazon, TikTok Shop, Walmart, etc.). Reporting to the Operations Manager, you will work closely with the sales, marketing, and logistics counterparts to support the exponential business growth.

Responsibilities

1. Supply Planning

• Develop rolling 3 - 6-month supply plans based on sales forecasts, historical trends, and promotional calendars
• Align supply plans with Korea HQ production schedules and lead times
• Monitor inventory health (weeks of cover, sell-through, aging inventory, excess & obsolete)
• Prevent stock-outs and overstock situations across SKUs
• Coordinate inbound shipments from overseas suppliers and domestic transfers
• Manage safety stock policies by SKU and channel
• Analyze forecast accuracy and continuously improve planning assumptions

2. Distribution Planning (Multi-Warehouse & Multi-Channel)

• Allocate inventory across multiple warehouses and fulfillment nodes
• Plan inventory replenishment for Amazon FBA, Walmart WFS, TikTok Shop FBT, and D2C
• Manage FBA restock limits and replenishment strategies
• Monitor sell-through velocity by channel and adjust distribution accordingly
• Coordinate with 3PL and warehouse partners to ensure timely fulfillment
• Minimize split shipments and shipping costs

3. eCommerce Inventory Management

• Track in-stock rate and maintain >95% service level for top SKUs
• Support promotional events (Prime Day, Black Friday, TikTok campaigns) with proactive inventory planning
• Identify slow-moving SKUs and recommend liquidation or bundling strategies
• Provide weekly inventory reports with actionable insights

4. Cross-Functional Coordination

• Work closely with Sales, Marketing, Logistics, and HQ teams
• Align inventory strategy with sales growth targets
• Provide demand signals and risk alerts to leadership
• Support new product launches with supply readiness plans

Qualification

Required1- 3 years of experience in supply planning, inventory planning, or distribution planning

Experience managing inventory for Amazon FBA (required)

Strong understanding of marketplace operations (Amazon, Walmart, TikTok Shop preferred)

Experience with multi-warehouse distribution environments

Advanced Excel skills (pivot tables, forecasting models, data analysis)

Strong analytical and problem-solving skills

Detail-oriented with high ownership mentality

Detail-oriented, organized, and capable of managing multiple tasks in a fast-paced environment.

Preferred

Experience in beauty, cosmetics, or consumer goods

Experience working with overseas suppliers (Asia preferred)

Experience with ERP systems or inventory planning software

Bilingual (English/Korean) is a plus

Benefits

• Fully funded medical, dental, and vision insurance
• 401(k) with company match
• Performance-based bonus
• High-growth learning environment

Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

The Graphic Designer is responsible for executing high-quality packaging, print, and digital design initiatives that support Overseas Food Trading’s expanding global product portfolio. This role combines creative development with technical production expertise to ensure visually compelling, production-ready materials that align with brand standards, regulatory requirements, and commercial objectives.

The position supports cross-functional departments, including Sales, Marketing, Product Development, Compliance, and Logistics, ensuring that all creative assets are delivered accurately, efficiently, and within established timelines. The Graphic Designer plays a key role in maintaining brand consistency, supporting product launches, and contributing to the company’s continued growth in both retail and foodservice sectors.

This role requires effective collaboration with internal stakeholders and external print vendors. The individual must be comfortable working in a fast-paced environment where priorities may shift and must respond with flexibility, professionalism, and structured follow-through.

ESSENTIAL JOB FUNCTIONS

Creative Development & Design Execution

• Develop compelling packaging, product labels, marketing collateral, and digital assets that effectively showcase the company’s global product portfolio.

• Execute design projects from initial concept through final production, ensuring alignment with brand standards and commercial objectives.

• Translate product positioning and sales strategies into visually engaging creative solutions.

• Maintain consistency across multiple brands while adapting designs to category-specific requirements.

• Contribute creative ideas during team brainstorming sessions and design reviews while remaining receptive to direction and feedback.

Packaging Production & Technical File Preparation

• Prepare production-ready artwork files in accordance with printer specifications, dielines, and regulatory labeling requirements.

• Ensure proper setup of bleeds, color profiles, trapping, typography, and layout accuracy for print production.

• Create accurate mockups and renderings for internal review, sales presentations, and customer approvals.

• Coordinate proof reviews and revisions to maintain quality control prior to final release.

• Communicate directly with print vendors and external production partners to confirm technical specifications and production timelines.

Project Management & Workflow Coordination

• Manage multiple concurrent projects while maintaining high standards of quality and meeting established deadlines.

• Proactively prioritize workload based on shifting business needs and launch timelines.

• Support Senior Graphic Designer and team members during peak periods to ensure departmental efficiency.

• Maintain organized digital file structures, version control, and archived assets for long-term accessibility.

• Track project progress and follow through to completion with structured organization and accountability.

Cross-Functional Collaboration

• Collaborate closely with Sales, Marketing, Product Development, and Compliance to ensure design solutions align with regulatory standards and commercial objectives.

• Incorporate stakeholder feedback efficiently while maintaining design integrity and visual clarity.

• Support product launches by ensuring all creative materials are completed accurately and delivered on schedule.

• Assist in resolving design-related production issues through clear communication and solution-oriented problem solving.

Continuous Improvement & Brand Support

• Stay current with packaging trends, print technologies, and food industry design standards.

• Identify opportunities to enhance workflow efficiency and creative processes within the Design Department.

• Contribute to the ongoing elevation of brand presentation across retail and foodservice channels.

PERFORMANCE EXPECTATIONS

• Demonstrate strong ownership and accountability for assigned design projects from concept through production release.

• Consistently deliver high-quality, production-ready artwork that meets brand standards, regulatory requirements, and technical specifications.

• Maintain accuracy and attention to detail, minimizing revisions caused by preventable errors.

• Effectively manage multiple concurrent projects while meeting established deadlines in a fast-paced environment.

• Exhibit professionalism and flexibility when priorities shift or urgent requests arise.

• Maintain organized digital file systems and documentation to support team efficiency and long-term asset management.

• Communicate clearly and collaborate effectively with internal departments and external vendors.

• Contribute positively to team morale by supporting colleagues during high-volume periods and participating constructively in feedback sessions.

• Demonstrate initiative in identifying workflow improvements and creative enhancements.

Education and Experience:

• Bachelor’s degree in Graphic Design or related field required.

• A minimum of 3 years of professional graphic design experience, preferably in packaging, print production, or food/CPG industries.

• Demonstrated experience preparing production-ready artwork files for commercial print.

• Experience collaborating cross-functionally within a structured business environment preferred.

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• Strong foundation in design principles including layout, typography, color theory, and visual hierarchy.

• Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, Acrobat).

• Advanced Photoshop capabilities, including photo manipulation, retouching, and product renderings.

• Solid understanding of packaging mechanics, dielines, labeling requirements, and print production processes.

• Knowledge of color management, prepress preparation, and technical file setup for commercial printing.

• Ability to manage multiple projects and shifting priorities with structured organization and attention to detail.

• Strong problem-solving skills with the ability to troubleshoot production-related issues.

• Working knowledge of FDA labeling standards or food packaging compliance requirements is a plus.

Language and Communication Skills:

• Strong written, verbal, and interpersonal communication skills.

• Ability to clearly articulate design concepts, creative rationale, and technical requirements to internal stakeholders and external vendors.

• Effective collaboration with cross-functional departments including Sales, Marketing, Product Development, Compliance, and Logistics.

• Ability to interpret and incorporate feedback efficiently while maintaining professionalism and design integrity.

• Clear and professional communication when coordinating with print vendors regarding specifications, proofs, revisions, and production timelines.

• Strong listening skills and openness to constructive critique in a collaborative team environment.

Physical, sensory, and motor demands:

Frequent standing and sitting. Intermittent squatting, bending, twisting, lifting. This position requires excellent visual acuity and auditory sense. The noise level in the work environment is usually quiet.

Working directly with and mentored by senior managers, Senior Operations Analyst uses analytics to solve cross-functional strategic problems and drives process improvement throughout the organization. He/she will work with manufacturing, product development, merchandising, sales and installation teams to identify and root-cause major operation issues and suggest projects to improve quality, logistics, operations and customer experience. Senior Operations Analyst must have strong analytical and problem-solving skills, good communication skills and the ability to work cross-functionally with high level of self-autonomy. Growth opportunities into senior operating and leadership roles.

Key Responsibilities:

• Work with senior management to identity, analyze and solve systemic business problems
• Analyze all internal communications (plant support office, sales team, customers, etc.) to identify key issues requiring process improvement
• Evaluate operations procedures and processes
• Identify organizations inefficiencies and areas for improvement and redesign
• Root-cause and develop potential solutions to most reoccurring problems; develop and confirm hypothesis using analytics and leveraging experiences
• Communicate recommendation to key managers and leaders and push for changes needed to drive improvements
• Track and facilitate process improvements working across functional groups
• Proactively develop and maintain effective working relationships with and between all departments
• Works at the appropriate levels in the organization to implement strategies and plans

Key Requirements:

• BS/MBA from accredited university in statistics, business, operations research, industrial engineering or related fields
• 3-5 years operations
• Five to ten years of relevant experience including:
• Minimum three years as analyst in consumer, retail or manufacturing business
• Operating experience in manufacturing or consumer business
• Experience using data for root-causing cross-functional business problems
• Leadership – able to use data to influence others and drive change
• Strong skills in Microsoft Excel, Access, Tableau or similar
• Knowledge of SQL or similar software strongly preferred
• Demonstrated communication skills (written and oral)
• Deep process orientation and strong problem solver
• Able to multitask, prioritize, and manage time efficiently
• Excellent verbal and written communication skills

We will invest the necessary time to set the Senior Operations Analyst up for long-term success at BTG. Actual plan will be customized to the individual but will include time to learn the business (retail and manufacturing) and to develop the important internal relationship and trust needed to successfully grow into this leadership role.

Inside Sales / Customer Service Representative (CSR)

Location: Wood-Ridge, NJ (Onsite)

Schedule: Monday–Friday | 7:30 AM – 4:30 PM

Department: Inside Sales

Reports To: Sales Leadership

Position Overview

We are seeking an experienced Customer Service / Inside Sales Representative to join a growing Inside Sales team. This newly created role is responsible for supporting customer accounts, processing orders, and assisting with inside sales initiatives to strengthen customer relationships and drive account growth.

The ideal candidate is proactive, highly organized, and relationship-driven, with the ability to thrive in a fast-paced environment while delivering excellent customer service.

Key Responsibilities

• Serve as a primary point of contact for customers by phone and email, addressing inquiries and resolving concerns professionally
• Process customer orders accurately from entry through delivery
• Support the sales team with account management and customer follow-up
• Build and maintain strong long-term customer relationships through consistent communication
• Coordinate with warehouse and operations teams to ensure timely deliveries and order readiness
• Maintain and update customer account information, including pricing, quotes, and order details
• Notify customers regarding pricing updates, delivery changes, or shipment issues
• Identify opportunities to upsell or introduce new products to existing accounts
• Maintain accurate documentation and records in internal systems
• Attend product knowledge meetings, training sessions, and sales meetings as required
• Contribute to daily reporting and communication with internal teams regarding customer needs and order status

Required Qualifications

• 3–5+ years of experience in customer service and/or inside sales
• Experience supporting customer accounts and managing multiple priorities
• Strong communication and interpersonal skills with a customer-focused mindset
• Comfortable working onsite in a fast-paced environment
• Strong attention to detail and organizational skills
• Self-starter with the ability to learn quickly and work independently

Preferred Qualifications

• Experience in food distribution, foodservice, beverage, manufacturing, wholesale, or related industries
• Familiarity with CRM, ERP, and order management systems
• Experience with lead generation, upselling, or account growth support

Technical Skills

• Order entry and account management
• CRM and order processing systems
• Microsoft Office (Outlook, Word, Excel)
• Cross-functional coordination with warehouse/logistics teams

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Life insurance
• Paid time off

Work Environment

This is an onsite office-based position in a fast-paced environment. Reliable attendance and strong collaboration with internal teams are essential.

About Us:

Unishippers is more than just a logistics company—we are a team of motivated, driven professionals committed to helping businesses grow through tailored shipping solutions. We believe in fostering a culture of success, offering our employees unparalleled growth opportunities, and rewarding hard work with unlimited earning potential. Join us, and you’ll experience the excitement of working in a dynamic environment where your achievements are recognized and celebrated.

What We’re Looking For:

Are you passionate about sales and eager to drive results in a fast-paced, competitive environment? As an Account Executive at Unishippers, you’ll be the trusted partner for small-to-medium businesses (SMBs) who are looking for smarter, more efficient ways to streamline their operations. If you’re a self-starter with a knack for building relationships and solving problems, we want you on our team!

What You’ll Do:

• Create Opportunity: You’ll be at the forefront of our sales efforts, generating new business through cold calling, prospecting, and networking.
• Solve Problems: Leverage our innovative solutions to help businesses cut costs, save time, and improve efficiency. Your role will be essential in helping them optimize their supply chain and shipping processes.
• Consult and Close: Build strong relationships with decision-makers—CEOs, CFOs, VPs—and offer them tailored strategies to meet their business goals. Your consultative approach will guide clients through the decision-making process.
• Own Your Success: You’ll manage the full sales cycle, from prospecting to closing deals, with the freedom to control your pipeline and maximize your earning potential.
• Collaborate & Grow: You’ll work closely with a supportive, goal-driven team and have access to continuous training and mentorship to develop your sales skills and advance your career.

Why You’ll Love Working with Us:

• Uncapped Earnings Potential: Enjoy a competitive base salary, plus uncapped residual commissions. Your success directly impacts your income, and the sky’s the limit.
• Career Growth: At Unishippers, we love to promote from within. You’ll have access to exciting career paths in both sales and leadership.
• Recognition & Rewards: We celebrate your achievements with regular contests, incentives, and recognition for top performers.
• Comprehensive Benefits: We’ve got you covered with health benefits (medical, dental, vision), 401(k), and paid time off, so you can focus on what matters most—your career and your life.
• Supportive Environment: A dynamic, team-oriented culture where your ideas are valued and your success is celebrated.

Compensation Details:

• Base Salary: $56k
• On-Target Earnings (OTE) Year 1: $75k - $85k+
• Year 2 and Beyond OTE: $85k - $120k+

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About us:

We’re Five Star Millwork — a fast growing millwork & trim work company based in Pearl River, NY, with a reputation for exceptional craftsmanship and attention to detail. From high-end millwork to custom kitchen installations, we take pride in delivering work that’s built to last. Our sister companies, Master Trimmer and Five Star Kitchen Design Center, work hand-in-hand to bring beautiful residential and commercial spaces to life.

The Role:

We're looking for an Estimator with specific finish carpentry experience who is ready to work in a fast-paced culture. The Finish Carpentry Estimator will be responsible for all aspects of preparing hard bid construction cost estimates. Responsibilities include plan take-offs, estimating, proposal preparation, negotiations, pre-construction coordination, client relations, and bid tracking. If you are a self-motivated Estimator with sound judgement, strong communication/interpersonal skills, and confidently develops accurate construction bids then we would love to hear from you! Ideally, you will possess knowledge in construction means and methods, costs, and engineering principles to hit the ground running.

The Responsibilities:

• Read and interpret project documents, understand project logistics, understand project schedule, and develop scopes of work.
• Perform detailed and accurate quantity takeoffs and obtain material pricing.
• Work with Five Star Millwork LLC management and field operation teams to estimate labor production rates, identify project efficiencies, and identify alternate approaches.
• Attend client pre-bid meetings, visit project sites, take notes, and assess site-specific conditions.
• Submit and follow up pre-bid requests for information.
• Prepare bids itemized by specification section and detailed into labor, material, equipment, subcontractor, and overhead costs.
• Present bids to management, succinctly explaining estimate details and project specifics.
• Prepare accurate and competitive hard bid construction cost estimates and submit formal proposals in a timely manner.
• Maintain detailed and orderly project files, adhering to Five Star Millwork quality standards.
• Follow up on bid results.
• Build relationships with clients, contractors, and vendors.
• Perform pier reviews of estimates and proposals. Troubleshoot and resolve estimate issues.
• Maintain past performance databases and spreadsheets.
• Research data on industry standard labor production rates and material costs.
• Maintain the bid board, bid tracking logs, customer history, and material management.
• Identify and recommend improvements to the bidding process.
• Maintain professional & technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

What you bring:

• Bachelor’s degree in Engineering, Architecture, Construction Management, or 10 years’ experience carpentry construction.
• Strong interpersonal and communication skills with the ability to develop and maintain a business relationship with clients and vendors.
• Experience estimating commercial and residential carpentry projects that include finish carpentry, and doors.
• Knowledge of applicable codes and standards.
• Experience with estimating takeoff software.
• Experience estimating construction projects $10,000 to $5,000,000.
• Proficient in Microsoft Windows, Word, Excel, PlanSwift and Quickbooks.
• Superior written and oral communication skills.

Benefits:

• Casual yet professional environment
• Competitive pay
• Paid vacation and holidays
• A yearly review
• Co-workers you enjoy working with

CoWorx Staffing Services has a Direct Hire opportunity for a Supply Chain Manager position in the Northvale area. It is a great opportunity to work with a company that envisions a future of electrification and innovation and strives to create an inspiring workplace where their employees are integral to shaping that future.

Job Summary: We are seeking a Supply Chain Manager to join our clients team in Northvale, NJ. This role will be responsible for managing the complete Supply Chain process including Customer Service, Production Panning, Materials Planning and Ordering, Logistics, and Warehouse function for their automotive products factory.

Main Responsibilities

• Manage a diverse team through coaching, performance management, and development

• Oversee department heads for warehouse, materials, and customer service and support their strategy and execution

• Responsible for on time delivery to customer

• Coordinate the S&OP process

• Manage and execute the demand (customer service) and production plan for a 24/7 production operation

• Drive for zero material shortage and production continuity

• Maintain inventory accuracy and control

• Create a balanced inventory and working capital optimization strategy and execute through team directives

• Handle escalated customer delivery issues

• Implement continuous improvement strategies to eliminate waste and create efficiencies

Qualifications

• Bachelor’s Degree in Supply Chain, Engineering, or Business preferred

• Minimum of seven years of supply chain experience in a manufacturing industry

• Experience of managing a supply chain team

• Extensive demand planning, capacity planning, and production planning experience.

• Experience in stamping or molding operations is a plus

• Comfortable working on-site 100%

• Hands-on style leadership in all supply chain function

We are seeking a Logistics Manager – Fleet Operations to lead transportation and fleet operations supporting manufacturing and distribution in a regulated / hazardous materials environment. This role is accountable for DOT compliance, hazmat transportation, fleet safety, cost control, and on-time delivery across company-owned fleets and third-party carriers.

Key Responsibilities

• Lead fleet operations management, including private fleet and common carriers
• Oversee driver management, scheduling, training, CDL and Hazmat endorsement compliance
• Ensure compliance with DOT, FMCSA, OSHA, and 49 CFR Hazardous Materials Regulations
• Manage hazmat transportation, including shipping documentation, placarding, routing, and carrier qualification
• Partner with EHS / Safety on hazmat training, audits, emergency response, and spill prevention
• Investigate transportation incidents, accidents, and hazmat releases; lead root-cause analysis and corrective actions
• Optimize routing, fuel usage, fleet maintenance, and transportation costs
• Manage transportation budgets, carrier contracts, and vendor performance KPIs
• Collaborate with manufacturing, warehouse, and supply chain teams to align production and delivery schedules
• Utilize fleet management systems, routing software, telematics, and ERP platforms to drive performance

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Transportation, Business, or equivalent experience
• 5+ years of experience in logistics management, transportation management, or fleet operations
• Strong working knowledge of DOT regulations, hazmat shipping, driver compliance, and fleet safety programs
• Experience managing hazmat-capable carriers and regulated transportation environments
• Proven leadership experience managing drivers, vendors, and cross-functional teams
• Strong analytical, communication, and problem-solving skills

Preferred Experience

• Manufacturing, bulk liquids, or hazardous materials logistics
• Familiarity with SDS, spill response, HAZWOPER, and compliance audits
• Lean, Six Sigma, or continuous improvement experience

Company Name: LX Pantos America, Inc.

Job Title: Human Resources Development Specialist (HRD Specialist)

About Us

LX Pantos America, Inc. is a U.S. subsidiary and one of Korea's leading logistics companies that provides comprehensive logistics services around the world, including forwarding, warehousing and inland transportation (W&D), e-commerce, international express delivery, and SCM consulting. Based on 380 networks around the world, over 10,000 logistics experts provide differentiated logistics services to over 13,000 customers in various industries.

Job Summary

The Human Resources Development Specialist supports the design, delivery, and evaluation of employee learning and development programs aligned with organizational objectives. This role assists with training needs assessments, coordination of learning initiatives, maintenance of training records, and measurement of program effectiveness. The HRD Specialist partners with HR team members, people leaders, and subject matter experts to support employee development and continuous improvement.

Core Roles and Responsibilities

• Support the planning, development, and implementation of learning and development programs, including new hire orientation and onboarding initiatives
• Conduct training needs assessments and skills gap analyses to support organizational and workforce development objectives
• Develop, update, and maintain training materials, presentations, and learning resources for employees and people leaders
• Coordinate and support career development initiatives, including career pathing, mentorship programs, and internal talent development efforts
• Partner with HR business partners and people leaders to support leadership development and management capability-building initiatives
• Assist in the planning, execution, and follow-up of HR development projects, including employee engagement or opinion surveys and related action plans
• Track, analyze, and report on training participation, completion rates, and program effectiveness using the LMS and other HR systems
• Support the development and dissemination of HR policies, procedures, and employee communications related to learning and development initiatives
• Stay current on HR development trends, adult learning principles, and the company’s best practices to support continuous improvement

Requirements

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field, or an equivalent work experience
• 5+ years of experience in Human Resources, Learning & Development, Training, or a related HR function
• Strong presentation, facilitation, and basic coaching skills
• Working knowledge of HR best practices, applicable labor and employment laws
• Strong research, analytical, and problem-solving skills
• Experience supporting training programs, onboarding, or employee development initiatives
• Strong written and verbal communication skills
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• This position may require business travel of up to 40%, based on business needs.

Benefits: Medical, Dental, Vision, Life Insurance, Short-Term Disability (STD, Long-Term Disability (LTD), 401K, Paid Time Off (PTO), and Paid Holidays

Job Type: Full-time, Regular, Non-exempt

Business Hours: Monday to Friday, 8:00 AM to 5:00 PM

Location: Englewood Cliffs, NJ (on-site)

LX Pantos America, Inc. is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

Company Name: LX Pantos America, Inc.

Job Title: Human Resources Training Development Specialist

About Us

LX Pantos America, Inc. is a U.S. subsidiary and one of Korea's leading logistics companies that provides comprehensive logistics services around the world, including forwarding, warehousing and inland transportation (W&D), e-commerce, international express delivery, and SCM consulting. Based on 380 networks around the world, over 10,000 logistics experts provide differentiated logistics services to over 13,000 customers in various industries.

Job Summary

The Human Resources Training Development Specialist supports the design, delivery, and evaluation of employee learning and development programs aligned with organizational objectives. This role assists with training needs assessments, coordination of learning initiatives, maintenance of training records, and measurement of program effectiveness. The HRD Specialist partners with HR team members, people leaders, and subject matter experts to support employee development and continuous improvement.

Core Roles and Responsibilities

• Support the planning, development, and implementation of learning and development programs, including new hire orientation and onboarding initiatives
• Conduct training needs assessments and skills gap analyses to support organizational and workforce development objectives
• Develop, update, and maintain training materials, presentations, and learning resources for employees and people leaders
• Coordinate and support career development initiatives, including career pathing, mentorship programs, and internal talent development efforts
• Partner with HR business partners and people leaders to support leadership development and management capability-building initiatives
• Assist in the planning, execution, and follow-up of HR development projects, including employee engagement or opinion surveys and related action plans
• Track, analyze, and report on training participation, completion rates, and program effectiveness using the LMS and other HR systems
• Support the development and dissemination of HR policies, procedures, and employee communications related to learning and development initiatives
• Stay current on HR development trends, adult learning principles, and the company’s best practices to support continuous improvement

Requirements

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field, or an equivalent work experience
• 5+ years of experience in Human Resources, Learning & Development, Training, or a related HR function
• Strong presentation, facilitation, and basic coaching skills
• Working knowledge of HR best practices, applicable labor and employment laws
• Strong research, analytical, and problem-solving skills
• Experience supporting training programs, onboarding, or employee development initiatives
• Strong written and verbal communication skills
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• This position may require business travel of up to 40%, based on business needs.

Benefits: Medical, Dental, Vision, Life Insurance, Short-Term Disability (STD, Long-Term Disability (LTD), 401K, Paid Time Off (PTO), and Paid Holidays

Job Type: Full-time, Regular, Non-exempt

Business Hours: Monday to Friday, 8:00 AM to 5:00 PM

Location: Englewood Cliffs, NJ (on-site)

LX Pantos America, Inc. is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

Transportation Pricing & Operations Manager:

The Transportation Pricing & Operations Manager is responsible for leading transportation pricing strategy, shipment visibility, risk management, and operational performance across the logistics network.

Core Roles & Responsibilities

1. Transportation Pricing & Cost Management

• Develop and manage competitive transportation pricing strategies (Air, TL, LTL, PTL, Ocean, Rail).
• Obtain and negotiate contract rates with carriers, airlines, co-loaders, and logistics providers.
• Prepare accurate rate quotations, RFQs, and cost analyses for internal and external stakeholders.
• Monitor cost per shipment, cost per cubic feet, productivity, and labor-related transportation expenses.
• Identify cost-saving opportunities and conduct time studies and financial impact analysis.
• Maintain and update pricing databases, rate sheets, and reporting dashboards.

2. Shipment Monitoring & Exception Management

• Monitor end-to-end shipment visibility across all transportation modes.
• Track critical milestones including pickup, transit status, layovers, and delivery.
• Identify risks such as delays, route deviations, missed appointments, and No-Shows.
• Escalate high-risk shipments according to SOP and implement corrective actions.
• Communicate ETA changes and service risks to stakeholders proactively.

3. Risk Management & Compliance

• Develop and implement transportation risk management policies and procedures.
• Monitor regulatory changes (DOT, FMCSA, federal/state laws) and ensure compliance.
• Conduct carrier safety evaluations and risk assessments.
• Lead incident investigations and develop corrective action plans.
• Manage transportation insurance programs (cargo, liability) and claims coordination.
• Coordinate audits and internal compliance reviews.

4. Operational Planning & Performance Management

• Measure and analyze operational KPIs (Safety, Quality, Delivery, Cost, Inventory – SQDCI).
• Forecast transportation volume and project headcount/equipment requirements.
• Track OTD, No-Show trends, carrier performance, and exception metrics.
• Create Monthly Business Reviews (MBR) and executive-level presentations.
• Lead warehouse and yard flow coordination related to inbound/outbound transportation.
• Run space and operational efficiency simulations to improve network performance.

5. Process Improvement & Cross-Functional Collaboration

• Analyze workflow processes and implement SOP improvements.
• Partner with warehouse, procurement, planning, sales, and customer teams to improve service and reduce cost.
• Support carrier onboarding and performance reviews.
• Train internal teams and carriers on risk awareness and compliance practices.
• Maintain accurate data reporting in TMS, WMS, ERP, and visibility platforms.

Requirements

Education & Experience

• Bachelor’s or Associate Degree preferred.
• 3+ years of experience in transportation pricing, freight forwarding, logistics, or supply chain operations.
• Strong understanding of domestic and international transportation pricing structures.
• Experience in risk management, compliance, and carrier performance management preferred.

Technical Skills

• Proficiency in Korean (Reading, writing, speaking preferred)
• Advanced proficiency in MS Excel (data analysis, forecasting, reporting).
• Experience with TMS, WMS, ERP systems, and visibility platforms.
• Experience with Tableau or other BI tools (preferred).
• Strong analytical and forecasting capabilities.

Core Competencies

• Strong data analysis and problem-solving skills.
• Excellent presentation and reporting skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and cross-functional collaboration skills.
• Detail-oriented with strong organizational skills.
• Ability to travel up to 20% as required.

This position is not eligible for employer-sponsored work authorization now or in the future. Applicants must be legally authorized to work in the United States without employer sponsorship.

About LX Pantos

LX Pantos is a global logistics company providing comprehensive services including ocean, air, and ground transportation, as well as 3PL, fulfillment, last-mile delivery, and installation.

In the U.S., we operate more than 30 logistics centers with over 120 professional installation technicians, holding strong competitiveness especially in premium home appliance installation services.

At LX Pantos, we are committed to going beyond simple delivery — we aim to innovate the customer experience by strengthening our professional training systems.

Role Overview

The Customer Service & Installation Trainer will be responsible for training our installation technicians. This role will deliver structured training on standard installation processes, customer service, safety protocols, and product-specific installation techniques to ensure top-quality service and customer satisfaction.

Key Responsibilities

1. Training Content & Curriculum Development

• Develop training materials and curricula to deliver knowledge on electronics such as home appliances, IT, and mobile devices
• Continuously update training content with the latest trends and product information
• Identify and share best practices and success stories from real installation and service experiences

2. Training Delivery & Event Support

• Lead training sessions on electronic products (home appliances, IT, mobile)
• Conduct lectures on core topics such as customer service mindset, installation techniques, and communication skills
• Act as a product docent during appliance events to communicate product value to customers

3. Training Feedback & Improvement

• Collect feedback from trainees and analyze training effectiveness
• Propose and implement improvements to enhance overall training impact

Qualifications

• Bachelor’s degree or equivalent experience (technical, education, or service fields preferred)
• Minimum 3 years of field experience in appliance installation, construction/interior, or technical service
• Prior training or coaching experience in installation/service strongly preferred
• Strong communication and coaching skills
• Knowledge of safety regulations and customer service standards required
• English required; bilingual (Korean or Spanish) preferred

Additional Requirements

• Willingness to travel nationwide (25–50% monthly)
• Valid driver’s license required
• Strong commitment to long-term employment