Banking And Financial Services Jobs in Paramus
504 positions found
This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
Employee Benefits • Competitive wages for both full and part time opportunities • 401K plan with company match after 1 year • Educational assistance up to $5,250 per calendar year for tuition and other allowable education expenses.
Must be working at FedEx for 90 continuous days to receive reimbursement.
• Scholarship Program opportunity for FedEx Office employees and eligible dependents after 1 year of employment that range from $1,000 to $5,000 per program year.
• Generous paid time off program that includes holiday pay, bereavement time, jury duty, and accrual programs for paid vacation and sick time.
• Sick time accrues 1 hour for every 30 hours worked up to 72 hours.
• Vacation accruals are based on position and years of service.
For part-time, start accruing after 1 year of service at a rate of 3.34 hours for every 173 hours worked.
For full-time, start accruing vacation time immediately based on hours worked to accrue approximately one or two weeks of paid vacation in the first year (based on position) and work your way up to more paid vacation time with tenure.
• 4 premium holidays, 2 non-premium holidays, and 2 floating holidays.
• Paid parental leave for both moms and dads! • Adoption Assistance Program • If you are a regular full-time employee at FedEx, or are a part-time employee at FedEx who has completed 91 days of employment and worked a minimum average of 12 hours per week, you may enroll yourself and your eligible dependents in FedEx medical, dental, and/or vision coverage.
You may also enroll in the Flexible Spending Accounts (FSA).
• LTD & STD Disability (full-time employees only), Life Insurance, Commuter, and Voluntary benefits • Valuable employee discounts on shipping, printing, and access to PerkSpot, which offers discount programs for items such as auto purchases, computer products, mobile phone products, education, and more.
• Free help with career development aspirations / training for all FedEx Office employees GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is a reasonable estimate of the current starting pay range in NJ.
Actual starting pay is determined by experience relative to the job, market level, specific location, and other job-related factors permitted by law.
Regular full- and part-time employees who complete 91 days of employment and work a minimum average of 12 hours per week are eligible to enroll in medical, dental, and/or vision coverage.
Educational assistance for tuition requires 90 continuous days of employment to receive reimbursement.
Full- and part-time employees are eligible for 401(k) on the first day of the month coincident with or next following one month of service.
Company match after 1 year of service.
Pay: $20.75
- $28.00/hr Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.
Applicants who require reasonable accommodations in the application or hiring process should email .
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here .
NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required.
Recruitment Incentive: Applicants may be eligible for a $75,000 recruitment incentive in accordance with regulatory requirements. Click apply to view full details and eligibility of this recruitment incentive.
At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service.
Duties
During the course of their careers, Secret Service Police carry out assignments in protection. Duties include:
- Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area.
- Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions.
- Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A.
Requirements
- U.S. citizenship is required.
- Possess a current valid U.S. driver's license.
- Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position.
- Carry and use a firearm. Maintaining firearm proficiency is also mandatory.
- Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye.
- Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Applicants must be able to hear the whispered voice at 15 feet with each ear without the use of a hearing aid.
- Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
- Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
- Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
Servicing Manager- Loan Servicing, Collections & Asset Recovery
We are seeking a senior Servicing Manager with experience in a regulated lending environment (asset finance, banking, or mortgage) to lead the end-to-end loan servicing function for a finance portfolio. This role is responsible for portfolio management, delinquency control, collections, asset recovery, legal escalation, client servicing, and vendor management.
The Servicing Manager provides direct people leadership, overseeing and developing a team of servicing professionals while driving accountability, performance management, and continuous improvement. Key responsibilities include delinquency management, late-stage collections, insurance and collateral risk oversight, title perfection and lien filings, asset inspections and appraisals, and wire request execution. The role delivers data-driven reporting on portfolio health, delinquencies, and insurance compliance to senior leadership and credit committees.
This position partners closely with legal counsel on non-performing loans, asset repossession, settlements, and litigation support, and serves as a senior escalation point for high-value or complex client accounts. Oversight of third-party servicing and recovery vendors, regulatory compliance, and process improvement initiatives is central to the role.
Key Qualifications
- 7+ years of experience in asset financing, banking, or mortgage servicing
- Strong expertise in loan servicing operations, collections, and asset recovery
- Proven people management / leadership experience
- Deep knowledge of FDCPA, UCC, and servicing-related regulatory requirements
- Experience reporting delinquency, insurance, and portfolio KPIs to senior management
- Proficiency with loan servicing systems, CRM platforms, and document management tools
- Bachelor’s degree required; advanced degree preferred
- Exposure to luxury or high-value asset portfolios is a plus
Our groundbreaking hospice and palliative care programs offer a broad range of services in facilities and the community to help patients and their families ease the burden of managing a life-limiting illness or end-of- life care.
In this field based position, you will visit MJHS Hospice and Palliative Care patients to perform both physical and psychosocial assessments and electronically document visit occurrences. Patient visits will be made in both community and facility settings. As the Hospice Field Case Manager, you will develop and implement nursing plans of care and make recommendations for care based on patients' needs. As needed, you will contact the patient's physician to request written orders to facilitate plan of care changes. In addition, you will also supervise, train and evaluate home health aides and homemakers working with our hospice patients.
Rate is $100/visit
- Associates/Diploma from an accredited school of Nursing; BSN preferred
- At least two years experience in medical-surgical, community health, and/or oncology nursing preferred
- Proficiency with Word and Excel preferred
- New York State RN licensure and valid NYS driver's license required
- Experience working within an interdisciplinary team environment
- Effective communication, listening and teaching skills
- Ability to input clinical data proficiently
- Mandarin/Cantonese is a must
LCSW rate: $46 per hour.
In-Person Patient Evaluation: $60 per visit (Telehealth: $40/visit). Pediatric Specialty: $69 per visit (Telehealth: $40/visit). Orientation (classroom) $165.00 per day.MJHS is a large not-for-profit health system in the Greater New York area. Our range of health services include home care, hospice and palliative care for adults and children, rehabilitation and nursing care at Menorah, and the research based MJHS Institute for Innovation and Palliative Care. We also offer Elderplan/HomeFirst: health plans for Medicare and dual-eligible individuals. As a not-for-profit organization, many of our programs and services are made possible through the generosity of grateful families, corporate donors and grants, as well as our own employees.Our groundbreaking hospice and palliative care programs offer a significant difference when dealing with a life-limiting condition. We offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.In this position, you will provide psychosocial support and Social Work services to Hospice patients and their family members who are at an inpatient unit, nursing home or home care settingYou will provide pre and post bereavement servicesYou will serve as a social work member of hospice IDG and as liaison between hospice, inpatient and nursing home staffYou will develop the social work plan of care, set goals and make recommendations based on the patient and family needsYou will maintain accurate and current documentation reflecting palliative social work assessments andinterventionsTo take part in discharge planning when appropriate for patients admitted into inpatient facilityMaster Degree from the an accredited school of social workMinimum of one year experience in Social Work in a healthcare settingKnowledge of Word and excel preferredLicensed Master Social Worker (LMSW or LCSW) required in the state of New YorkValid Driver license and car maybe required based on job locationAbility to work within an interdisciplinary team environmentAbility to input clinical data proficiently
Inside Sales / Customer Service Representative (CSR)
Location: Wood-Ridge, NJ (Onsite)
Schedule: Monday–Friday | 7:30 AM – 4:30 PM
Department: Inside Sales
Reports To: Sales Leadership
Position Overview
We are seeking an experienced Customer Service / Inside Sales Representative to join a growing Inside Sales team. This newly created role is responsible for supporting customer accounts, processing orders, and assisting with inside sales initiatives to strengthen customer relationships and drive account growth.
The ideal candidate is proactive, highly organized, and relationship-driven, with the ability to thrive in a fast-paced environment while delivering excellent customer service.
Key Responsibilities
- Serve as a primary point of contact for customers by phone and email, addressing inquiries and resolving concerns professionally
- Process customer orders accurately from entry through delivery
- Support the sales team with account management and customer follow-up
- Build and maintain strong long-term customer relationships through consistent communication
- Coordinate with warehouse and operations teams to ensure timely deliveries and order readiness
- Maintain and update customer account information, including pricing, quotes, and order details
- Notify customers regarding pricing updates, delivery changes, or shipment issues
- Identify opportunities to upsell or introduce new products to existing accounts
- Maintain accurate documentation and records in internal systems
- Attend product knowledge meetings, training sessions, and sales meetings as required
- Contribute to daily reporting and communication with internal teams regarding customer needs and order status
Required Qualifications
- 3–5+ years of experience in customer service and/or inside sales
- Experience supporting customer accounts and managing multiple priorities
- Strong communication and interpersonal skills with a customer-focused mindset
- Comfortable working onsite in a fast-paced environment
- Strong attention to detail and organizational skills
- Self-starter with the ability to learn quickly and work independently
Preferred Qualifications
- Experience in food distribution, foodservice, beverage, manufacturing, wholesale, or related industries
- Familiarity with CRM, ERP, and order management systems
- Experience with lead generation, upselling, or account growth support
Technical Skills
- Order entry and account management
- CRM and order processing systems
- Microsoft Office (Outlook, Word, Excel)
- Cross-functional coordination with warehouse/logistics teams
Benefits
- 401(k) with company match
- Medical, dental, and vision insurance
- Life insurance
- Paid time off
Work Environment
This is an onsite office-based position in a fast-paced environment. Reliable attendance and strong collaboration with internal teams are essential.
St. Mary's General Hospital, located in Passaic, NJ, is a community-based tertiary medical center focused on providing quality, compassionate care. It is an acute care hospital providing a broad range of services including cardiovascular services as well as a comprehensive program for cancer care. The hospital is also a center of excellence for maternal-child health and outpatient behavioral health services. It is the only hospital in Passaic and with over 550 physicians and 1,000 employees, and is one of the largest employers in the county. Every member of the St. Mary's General team is committed to providing respectful, personalized, high-quality care. St. Mary's General Hospital is a member of Prime Healthcare, which has been lauded as a "Top 15 Healthcare System" by Truven Health Analytics. For information, visit of Dietary Services oversees the food safety and nutritional care aspects of the Food and Nutrition Services Department to ensure full compliance with federal, state and other regulatory agencies. Ensures the efficiency of food prepared in the department taking into consideration food safety, nutritional adequacy and appropriate patient nutritional care responsible for the development and enforcement of policies and procedures that direct clinical services, food preparation, distribution and service, purchasing, sanitation, safety practices, performance improvement, and staff education and development.
Education and Work Experience
- Registered Dietitian (RD) required.
- Bachelor’s Degree, preferably in Food & Nutrition or related field or relevant experience.
- Two (2) years experience in the fields of nutrition and food service management desirable.
- Food Safety Certification from an accredited organization and maintain current.
St. Mary's General Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $76,090.00 to $103,584.00 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Position: Service Desk Supervisor
Reports To: Service Desk Manager
Division: Service Desk
FSLA: Exempt
Office Designation: Elmwood Park-In Office, Hybrid
Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.
You’ll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.
Functional Responsibility and Task Statements
Operational Responsibilities
- Supervising end-user services and technical support services.
- Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
- Provide consistent training and mentoring to members.
- Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
- Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
- Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
- Create, Update, and Improve Documentation to ensure high level of service.
- Review Timesheets Weekly
- Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
- Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.
Leadership and People Responsibilities
- Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
- Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
- Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.
Technical Responsibility and Task Statements
- Administrate and facilitate personnel to hire and retain staff.
- Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
- Establish staff training and development programs related to technical services.
- Develop measures and controls to ensure performance standards and goals are achieved.
- Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
- Mentor and develop direct reports through personal behaviors.
- Ensure to provide customer satisfaction across all technical service offerings.
- Provide monthly technical activity and status reports
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.
Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.
Travel Requirements: Minimal travel is required for this position.
Desired Qualifications and Skills
Required
- Bachelor's degree in a job-related discipline or equivalent working experience.
- Minimum of five years of technical experience.
- Must have former technical supervisory experience preferably in a Call Center or similar environment.
- Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
- Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
- Ability to communicate technical/complex information both verbally and in writing.
- Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels
EEO STATEMENT
It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.
At Care Options for Kids, pediatric home health nursing is intentionally different. Instead of juggling multiple patients, alarms, and constant interruptions, you provide dedicated, one-on-one care in the home, allowing you to focus fully on your patient and use your clinical judgment with confidence.
In this role, you'll care for pediatric patients with high acuity needs while building consistent relationships with both the child and their family. Nurses who thrive here value autonomy, continuity of care, and the ability to deliver skilled nursing in a calm, controlled environment, backed by real clinical support whenever it's needed
If you're an RN looking for a role where you can practice nursing with focus, purpose, and support, this position was designed with you in mind.
Care Options for Kids Benefits
~ Weekly Pay and Direct Deposit
~ Paid Time Off (PTO) and flexible scheduling
~ Medical, Dental, and Vision Insurance
~401(k) Retirement Plan
~ Employee Referral Bonus Opportunities
~ Career Advancement Opportunities
~ Training and Competency Development
~ Respiratory Therapists on Staff to Provide Training and Mentorship
~24/7 On-Call Clinical Support
Support That Keeps You Safe and Confident
~ Easy-to-use Employee Portal that puts you in control, request shifts that fit your schedule and preferences, earn Care Bucks rewards, and stay connected to the COFK community.
~24/7 on-call clinical support whenever you need it
~ Training and competency support for high-acuity care
~ Clear care plans and physician orders
~ PPE provided in every home, including masks, gloves, and hand sanitizer, with care aligned to CDC safety guidelines
~ A dedicated team focused on nurse safety and success
Requirements
Valid New Jersey RN License or Multistate License
Physical from within three years
TB Skin Test (PPD) or TB Blood Test (QF)
Valid BLS CPR card (obtained in person not online)
Valid driver's license
G-tube, trach, vent experience or willing to train
Care Options for Kids is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#APPNUELM #RDNUELM
Salary:
$83200.00 - $93600.00 / year
Location: Lyndhurst, NJ (in-office preferred; flexibility may be available depending on fit)
Type: Full-time
About Tekcard Payments
Tekcard Payments is a payment processing and technology company supporting merchants nationwide and a growing ISO/partner channel. We run a fast-paced operation where everyone wears multiple hats and client experience matters.
The Role (Not Generic “Customer Service”)
We’re hiring a Payments Client Services Analyst to support merchants and partners across day-to-day servicing, onboarding coordination, and light operations tasks. This is a B2B, finance-operations style support role—ideal for someone coming from banking, accounting support, fintech, merchant services, or other detail-driven client operations.
You will handle merchant requests, coordinate with internal teams (Underwriting/Risk/Tech/Accounting), and keep accounts moving. You may also support our Premier ISO/Partner channel with status updates, documentation requests, and basic system tasks.
What You’ll Do
- Merchant Support (B2B): Handle inbound merchant questions via phone/email/ticketing—funding/deposit questions, batching, statements, charge schedules, and general account support.
- Partner / ISO Channel Support: Assist partners with onboarding status, missing items, and basic platform/process questions (with clear escalation paths).
- Light Operations / Account Maintenance: Update merchant profiles (bank updates, ownership changes, contact changes), help key/confirm data in internal systems, and ensure clean documentation.
- Issue Triage + Escalation: Identify what’s a client education issue vs. a technical issue vs. a risk/underwriting issue; escalate with clean notes and supporting details.
- Chargeback/Dispute Assistance: Guide merchants on dispute documentation and timelines; route cases appropriately.
- Documentation & Case Notes: Maintain accurate notes, checklists, and follow-ups so nothing falls through the cracks.
You’re a Strong Fit If You…
- Communicate clearly and professionally (written + verbal).
- Are organized and comfortable working multiple queues at once.
- Like structured work: checklists, documentation, clean notes, follow-ups.
- Can learn systems quickly (CRM/ticketing, portals, spreadsheets).
- Can stay calm when a merchant is stressed about money/timing.
Relevant Backgrounds That Translate Well
We’re intentionally trying to avoid “retail-only customer service.” Strong backgrounds include:
- Bank branch operations, deposit ops, treasury support, ACH support
- Accounts receivable / billing support / client accounting support
- Mortgage servicing support / loan operations / escrow processing
- Merchant services support, fintech support, payment operations
- B2B customer support where accuracy + documentation mattered
Requirements
- 1–3+ years in a client-facing operations role (banking, fintech, accounting support, merchant services, etc.)
- Strong attention to detail and comfort with systems + Excel/Google Sheets
- Ability to handle sensitive information with professionalism and discretion
Nice to Have
- Payments/merchant services exposure (funding, batching, statements, chargebacks)
- Experience supporting partners/agents/ISOs (B2B channel support)
- Familiarity with onboarding workflows and verification steps
- Equal Opportunity Employer: Tekcard Payments is an equal opportunity employer.
