Logical Fallacies Jobs in Usa

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• Design, develop, and maintain scalable data pipelines using Snowflake as the core data warehouse platform
  
• Build and optimize data ingestion processes for both batch file-based loads and real-time streaming data from various sources
  
• Implement data transformation logic using Snowflake SQL, stored procedures, and Python integration Collaborate with data architects and analysts to understand business requirements and translate them into technical solutions
  
• Monitor and troubleshoot data pipeline performance, ensuring high availability and data quality
  
• Develop and maintain documentation for data processes, data models, and system architecture
  
• Work closely with DevOps teams to implement CI/CD practices for data pipeline deployments
  

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• Bachelor's degree in Computer Science, Information Systems, or related technical field
  
• Minimum 4+ years of experience in data engineering or related roles
  
• Proven track record of delivering production-ready data solutions at scale
  
• Experience with version control systems (Git) and collaborative development practices
  

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• Snowflake certifications (SnowPro Core or Advanced certifications)
  
• Experience with Infrastructure as Code tools (Terraform, CloudFormation)
  
• Knowledge of containerization technologies (Docker, Kubernetes)
  
• Familiarity with data visualization tools and business intelligence platforms
  
• Experience with data quality frameworks and monitoring tools
  

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Sr. FPGA Design Engineer at Reliable Robotics you will be a part of the Embedded Systems team which owns the firmware and software at the heart of the Reliable Robotics autonomy stack. We are a creative and diligent team that provides dependable computing, networking, signal processing, and motor control solutions to bring our aircraft to life. Your contributions will directly enable development of our flight computer and air to air RADAR, unlocking higher-level capabilities, and setting the stage for product certification & delivery to market.

Responsibilities

In your role as an FPGA Design Engineer, you will work in a highly collaborative and cross-functional development environment including mutual peer review to maintain high product quality. This work will include FPGA requirements, design, and simulation as well as code synthesis, hardware integration, and test support. You will contribute to multiple FPGA projects in support of the long-term Reliable Robotics technology roadmap.

Basic Success Criteria

• Bachelor's degree in Electrical Engineering, Computer Engineering, or equivalent

• 8+ years of full-cycle electronics hardware development experience in a professional environment

• Professional experience designing FPGA digital logic using industry-standard design, simulation, and synthesis tools

Preferred Criteria

• Advanced degree in Electrical Engineering, Computer Engineering, or equivalent

• Proven track record of product ownership including development and field support

• Experience with safety-critical FPGA development (DO-254 level A/B or equivalent industry standard)

• Experience architecting, implementing, and verifying fixed point DSP algorithms

• Comfortable with a fast-paced, agile/iterative development life cycle

• Pragmatic, results-oriented work style

FPGA designers at Reliable Robotics have a unique opportunity to work within a vertically integrated technology stack that extends up to the aircraft level, with a direct impact on the aircraft's capabilities and requirements. They execute a focused mission to establish the foundation of Reliable's technology roadmap. We are a fast-paced team that gets results. With your experience, motivation, skills, and enthusiasm, you'll help the team accomplish amazing things.

Employees working from our headquarters in Mountain View, CA may expect very little travel.

The estimated salary range for this position is $215,000 to $300,000/annual salary + cash and stock option awards + benefits. At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity.

In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $215K - $300K

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy

From your PASSION to ours

Lactalis American Group, part of the Lactalis family of companies, is currently hiring a Maintenance Technician Level III -. The maintenance Technician is responsible for the general maintenance, repairs and improvements of packaging machinery in the Shred and Stick department.

From your EXPERTISE to ours

Key responsibilities for this position include:

Level III Responsibilities

-Mechanical: Greasing and changing parts, making movement adjustments to machinery, aligning linear bearings and motors; drilling, grinding and cutting, basic lathe and milling, welding and modifying parts.

-Electrical: Reading schematics, using voltmeters, troubleshooting relay and PLC logic panels.

-Pneumatic: Adjusting flows, change/repair components

-Plumbing: Replace PVC, copper, galvanized and/or steel piping including making modifications

-Basic knowledge of Microsoft Office, Outlook, and Maximo computer software.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

. Associate's Degree from a two-year college or technical school preferred.

. 2+ years' related experience in maintenance required.

. Ability to form the Level III described above.

. Ability to work in a safe sanitary and productive manner in accordance to site GMP's.

. Ability to work 12-hour shifts and weekends.

. Ability to interpret a variety of technical instructions. Ability to troubleshoot and maintain production equipment.

. Basic to advanced welding skills, depending on role level (Level III vs. Level IV).

. Knowledge of packaging, processing and utility equipment.

. Ability to work in a team environment.

. Strong communication abilities in both written and verbal.

Education

* Associate's Degree from a two year college 4 or technical school.

Experience

* 2+ years' related experience in maintenance preferred.

Specialized Knowledge

* Ability to interpret variety of technical instructions.

Skills / Abilities

* Ability to work well with others and possess strong personal qualities.

* Strong communication abilities in both written and verbal.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

The Broward County Board of County Commissioners is seeking qualified candidates for Treatment Plant Operator - Water & Wastewater Operations Division

• Vocational/Technical School Certification OR Associates Degree in Biology, Chemistry, Engineering, Environmental Science, Water or Wastewater Treatment, Public Admin, or a closely related field.
• Bachelor's Degree in Biology, Chemistry, Engineering, Environmental Science, Water or Wastewater Treatment, Public Admin, or a closely related field.
• Master's Degree in Biology, Chemistry, Engineering, Environmental Science, Water or Wastewater Treatment, Public Admin, or a closely related field.
• Possession of "C" Florida State Operator license in Wastewater
• Possession of "C", "B" or "A" Florida State Operator license in Water
• Possession of "C", "B" or "A" Collection certification in Wastewater
  

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Understands, implements, maintains and assists the processing of millions of gallons of wastewater entering the plant and following various biological, mechanical and chemical processes to return treated waters meeting state and federal safety standards back into the environment.

Performs routine to complex maintenance and repair duties of water equipment and facilities; collects water samples for testing; performs and records chemical adjustments and laboratory sampling and testing; ascertains treatment performance and quality; monitors and sets chlorine machinery to obtain proper chemical usage readings; operates and maintains pump stations; records daily pump readings, records flows, time of flows, pressures, and chemical usage.

Performs clerical duties, data entry, process control, calculations and runs quantitative and qualitative analysis and interprets data for performance evaluation.

Runs vacuum building system; collects samples from off sight station; receives chemical deliveries on and off sight; maintains and monitors backwash filter.

Checks plant equipment and troubleshoots plant problems; diagnoses, troubleshoots and writes work orders when a malfunction has been discovered; performs frequent rounds checking the status of water and wastewater treatment units, tanks and machines; performs a variety of routine cleaning activities in order to ensure the safety and cleanliness of facility/treatment plant; proper start up and shut down of different tanks and pumps according to conditions and supervisor directives; resets plant to proper operating conditions caused by storms and power outages.

Computes a variety of work orders to document treatment plant activity, request maintenance, repairs, and compile statistics for periodic reports.

Monitors treatment plant operations to ensure compliance with State and County regulations standards and verifies process is operating efficiently and effectively; checks on storage and inventory of chemicals.

Performs related work as assigned.

• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods. Well.
• Decision Quality: Makes good and timely decisions that keep the organization moving forward. Swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
• Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue.
• Ensures Accountability: Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. Finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office equipment or tools within moderate tolerances or limits of accuracy.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to toxic/caustic chemicals.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

DEFINITION: Under general supervision, performs a variety of specialized and responsible work in the administration, processing, and distribution of the City's payroll. Provides technical staff assistance to departments and city staff.
SUPERVISION RECEIVED AND EXERCISED: Receives general supervision from upper level management staff. Provides functional and technical supervision over assigned payroll staff.
Position Snapshot/A Day in the Life: The Payroll Coordinator is part of the Finance Division and under the supervision of Payroll Supervisor, the incumbent will process bi-weekly payroll cycles, ensure employees are paid accurately and on time, audit payroll data for accuracy, and help resolve discrepancies. The position works closely with Human Resources and Finance staff to assist with benefits deductions, support audit preparation, and response to employee inquiries, while also serving as a backup to the Payroll Supervisor when needed.

Essential Functions

ESSENTIAL FUNCTIONS:The incumbent must have the ability to:

• Coordinate and participate in the preparation and distribution of payroll.
• Understand, interpret and apply the fundamental principles of payroll accounting.
• Provide supervision, performance evaluation and training to assigned staff.
• Review time sheets submitted by all departments to ensure conformance with appropriate bargaining unit contracts and administrative policies and regulations.
• Maintain payroll records regarding salary changes, retirement, employment tax withholding, fringe benefits, voluntary deductions and leave balances; input personnel information and time sheet data.
• Review and edit documents, correct errors and balance payroll for each pay period.
• Prepare quarterly and annual federal and state tax reports; prepare and distribute W-2's.
• Compile and distribute all required reports related to payroll activity.
• Maintain and audit personal leave program records for all employees; distribute balance reports to all departments each pay period.
• Plan and initiate payroll programming changes.
• Perform other accounting tasks assigned, such as preparation of journal entries relating to payroll and reconciliation on a computerized system.
• Participate in special studies and projects as required.
• Analyze and implement new laws and regulations.
• Learn and apply personnel policies and procedures.
• Operate computer equipment and related software in the preparation and distribution of payroll.
• Analyze fiscal data and draw logical conclusions.
• Communicate clearly and concisely both orally and in writing.
• Establish and maintain cooperative working relationships.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

EXPERIENCE AND TRAINING GUIDELINES
A combination of experience and training that would provide the required knowledge and abilities is qualifying. The employee must have the knowledge of:

• Generally accepted payroll accounting principles and procedures.
• Principles and practices of payroll record keeping and reporting.
• Automated payroll systems.
• Principles and procedures of effective supervision.
• Modern office methods, practices, procedures, equipment and computer applications.
• Pertinent Federal, State and local laws, codes and regulations.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.

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• High School graduate or equivalent
  
  
• Some college
  
  
• Associate's degree in related field
  
  
• Bachelor's degree in related field
  
  
• Bachelor's degree or higher in non-related field
  
  
• Equivalent to Bachelor's degree in related field
  
  
• Master's degree or higher in related field
  
  
• None of the above
  
  

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• No experience
  
  
• Less than one (1) year.
  
  
• One (1) year or more year(s) but less than two (2) years.
  
  
• Two (2) or more years but less than four (4) years.
  
  
• Four (4) or more years but less than six (6) years.
  
  
• Six (6) years or more.
  
  

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• Yes
  
  
• No
  
  

Required Question

Description

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  Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
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  Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
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  Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
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  Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
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  Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
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  Champion innovation and the adoption of emerging technologies across implementation practices
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  Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
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  Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
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  Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
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  Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
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  Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
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  Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
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  Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
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  Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
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  Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
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  Effectively communicate project status and deliverables with internal and external teams to ensure project success.
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  Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
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  Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
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  Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.

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  A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
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  A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
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  Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
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  A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
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  Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
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  Proven ability to lead cross-functional teams and influence without direct authority
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  Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
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  A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
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  Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
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  Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
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  A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
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  A deep understanding of and passion for media, news, and current affairs.
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  Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
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  Excellent written and verbal communication skills in English. Spanish or another language is a plus.
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  The ability to legally work in the country of hire is required for this position.

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  Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
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  Excellent medical, dental, and vision options
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  401(k) matching, life insurance, commuter benefits, and parental leave plans
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  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
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  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

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  Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.

Description

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  Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
• 
  Initiate and nurture relationships with clients within the first 30 to 60 days of their subscription.
• 
  Lead and manage client implementations to ensure smooth transitions.
• 
  Establish yourself as a trusted advisor and expert across Meltwater's SaaS platforms.
• 
  Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
• 
  Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
• 
  Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
• 
  Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
• 
  Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
• 
  Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
• 
  Effectively communicate project status and deliverables with internal and external teams to ensure project success.
• 
  Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
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  Track milestones and document client interactions and insights to enhance overall client experience and relationship management.

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  A Bachelor's degree or higher and a minimum of 1 year of relevant experience in a client-facing role within software support
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  A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
• 
  Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
• 
  Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
• 
  A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
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  Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
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  Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
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  A deep understanding of and passion for media, news, and current affairs.
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  Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
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  Excellent written and verbal communication skills in English.
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  Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
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  The ability to legally work in the country of hire is required for this position.

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  Comprehensive paid time off that allows you to have an enhanced work-life balance.
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  Excellent medical, dental, and vision options
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  401(k) matching, life insurance, commuter benefits, and parental leave plans
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  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
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  Energetic work environment with a hybrid work style, providing the balance you need.
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  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

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  Base Salary $50,000 - $55,000 USD per year + 20% bonus subject to the terms of the applicable bonus plan.
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  Total compensation range for this position: $50,000 - $66,000 USD per year.

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

This position is responsible for the successful ingress of client data into Press Ganey databases. Client data is used to generate surveys (mail, phone and email) and to capture patient, employee and demographics for.

Job Duties:

• Creating new and updating existing InfoTurn import templates: Working in the TESTINFO & INFOTURN databases to create templates that will capture records from client uploads. Writing logical expressions to pull data from the files as necessary. Working with Account Managers and client IT contacts to verify upload settings such as languages, sampling, precodes, etc... Using tools to test and validate data. Submits for quality inspection by Senior/Lead EDI. Create FTP account and train client on the transmission process. Monitor uploads after implementation to ensure data imports are successful.
• EDI Cases: works independently to address open EDI cases. Writes advanced SQL statements to troubleshoot and define error causes. Reviews and deciphers FTP Server logs to troubleshoot and resolve advanced connection issues. Removes/alters data residing in the InfoTurn database and coordinates approval from appropriate departments (i.e. InfoTurn, Public Reporting, DAR, Client Experience). Upon request from Client Experience, Patient Advisory Services, Public Reporting or the client, the Senior EDI researches uploaded data concerning records processed, duplicates, errors, mailed, undeliverable, data integrity, FTP connection issues, etc... via V-Train (SQL), Intranet reports, Modify demograph, File Import Explorer, Ppatdemo, File Parser, Ultra-Edit, WS_FTP and/or visual inspection of the imported files.
• Communication: Work with both client and PG staff to coordinate the receipt of test data, data-mapping, and live updates. Explain upload methods and required changes to data. Document and communicate account status to client contacts, Client Experience, Public Reporting and Sales.
• Serve as the assigned EDI resource for large enterprise clients. Manage onboarding of new enterprise clients. Manage and implement newly purchased services and changes to existing client file layout(s). Attend scheduled, recurring and impromptu meetings regarding implementation and service issues. Provide ongoing support for all transmission, configuration and data integrity issues.
• Complete SRF update requests: Update import templates according to custom SRF changes not performed by SRF automation. Including add/remove languages, exclusions, custom expressions, custom lookups, etc... Test and validate data by importing data into the test info database and review stored data to assure accuracy.
• Provide phone support: Answer incoming client phone calls. Address issues relating to imported data, upload file errors, FTP transmission and connection errors. Provide second level support for issues escalated from Associate EDI Specialists and EDI Specialists. Provide direction, correct configuration issues or escalate to Lead EDI, EDI Manager or development teams. Attend scheduled client conference calls.
• Training and mentoring: Assist with training EDI new hires on various subject matters including PG developed applications, off the shelf applications, database structure and PG/EDI policies and procedures. Assist with training new hire Account Managers on Import Maintenance/SRF, CRM and Sales Force. Mentor Associate EDI Specialists, EDI Specialists and Account Managers as needed. Address questions from other departments.
• Participates in planning, user acceptance testing and testing of deployed bug fixes/feature enhancements. Works with developer teams to test and troubleshoot new software/hardware technology products.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $54,000to $70,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/