Field Service Support Specialist

Field Service Support Specialist Danville, CA 12 Months Pay: $40-55 per hour Onsite 100% except for travel days for pickups throughout the territory RE: Travel: Anywhere in our service territory, but generally within 3-4hrs and will not require overnight stay.

EQUIPMENT REQUIRED: Large SUV or pickup truck REQUIRED, (4x4 NOT required, trailer NOT required).

Safety boots, safety glasses, gloves, vest will be provided by company TOP THINGS: Strong coordination abilities, Good computer skills (excel, outlook), Good Driving.

A successful candidate will have demonstrated ability of independently scheduling, organizing, and executing field visits with concurrent projects.
* A suitable candidate will have a demonstrated ability to manage test sample inventories including coordinating delivery, processing, and labeling new samples, performing preliminary inspections, communicating sample status with engineers and stakeholders, tracking on-site materials, and dispositioning of samples.
*The ideal candidate will have basic understanding of electric utility construction processes with an understanding of Client standards and work procedures as a plus.
*The right candidate will have a strong background in supply chain management.
*An Ideal candidate will have a strong background in project and construction management.
*A successful candidate will have an excellent driving record and a current drivers license.
*They will be confident driving large vehicles with long distances.
* A successful candidate will have demonstrated experience providing training.
*Strong oral and written communication skills with a customer focus and a can-do attitude are required.
*The right candidate will participate in a team environment with engineers in brainstorming, troubleshooting, and problem-solving efforts.

Assist in miscellaneous engineering/test projects as necessary Responsibilities Safety: Demonstrate safe working practices at all times.

Strong focus on customer, general public and employee safety in all work practices.

Job Management: Collaborate well with team members and clients to schedule and arrange transportation of materials.

Detail Oriented in the managing test sample inventory Quality Improvement: Identify continuous improvement opportunities within the supply chain process Reporting: Track Samples in SharePoint and Microsoft Excel databases.

Put together simple inspection reports for ATS Failure Analysis Engineers Client Management: Consulting experience is a plus, excellent communication skills (oral and written) are essential.

Successful candidates should work well with others and have a client focus.

Job requires developing and promoting strong client relationships, having a can do attitude and being sensitive to client issues.

Role Responsibilities: Tracking of A-Tags, B-Tags, Forced Outages, and Opportunistic Events o Partner with key client personnel for each operating area to obtain data for component sample selection Collect and Schedule field components o Personal vehicle needs to accommodate sample collection (preferably truck or large SUV, 4x4 not required) o Ability to manage personal workload and communicate effectively with Field Personnel Improve the process for collecting (e.g.

Adjust LC Tag, training, collection points) o Coordinate with ATS and Field Personnel o TD-1957P should be utilized/followed Opportunistic o Training field supervisors on what ATS is looking for o Create a feedback loop from collection results to Field Supervisors o SAP LC long text work with CERT to add/collect components As Needed o Receive and log samples at ATS o Provide testing support as needed o Build a sustainable process for 2026, including establish pickup routes to minimize drive time.