Account Program Management Coordinator
Job Description
No Visa sponsorship is available now or in the future.
Please no H1 or F1 or TN Visa's can be accepted at this time.
Position is Hybrid Remote working from the Troy, MI office 3 days per week.
Program Management and Sales Account Coordinator will have responsibility to monitor Program changes by maintaining PMO and Sales standards for the business unit, ensure that PMO deliverables are met, liaise between Sales and Customer Engineering and Production Launches, manage and lead monthly report-out meetings, and drive fulfillment of the 5 phase gate deliverables.
RESPONSIBILITIES
Please no H1 or F1 or TN Visa's can be accepted at this time.
Position is Hybrid Remote working from the Troy, MI office 3 days per week.
Program Management and Sales Account Coordinator will have responsibility to monitor Program changes by maintaining PMO and Sales standards for the business unit, ensure that PMO deliverables are met, liaise between Sales and Customer Engineering and Production Launches, manage and lead monthly report-out meetings, and drive fulfillment of the 5 phase gate deliverables.
RESPONSIBILITIES
- Overall support of regional PMO
- Facilitate the continuation of Business Excellence in Program (BEP) functions and deliverables
- Monitor, report and drive improvement for the program management key indicators (KPI’s)
- Manage and lead monthly report-out (MPR) meetings
- Coordinate Gate reviews and assist in customer PM launch at the manufacturing level
- Drives development and improvement of PM methods and tools
- Assist with Account Management activities
- Assist with RFQs, pricing strategies, and commercial negotiations
- Serve as primary commercial contact for all plant customers.
- Monitor and review EDI releases in coordination with the Supply Chain team.
- Bachelors Degree in Engineering, Supply Chain or Business
- 2-5+ years experience in the Program Management or Sales / Account Management and Customer Liaison role.
- 2+ years experience working for an automotive / commercial vehicle or defense supplier
- Must have knowledge of Powertrain, Engine, Driveline related products (Propulsion systems) is required
- Knowledge of basic commodity BOM related to Metal Stamping, Forging, Casting, etc. is required
- Prior experience assisting with customer program launch for the manufacturing cycle (Quoting, SOP, Kickoff, Gate Reviews, etc.)
- Understanding of basic quality principals including APQP and PPAP customer standards
- Hybrid role work in office 3 days week and 2 days work from home per week
- Ability to travel internationally or domestically by car or plane - 25%
- Ability to work in a small team of 5 Sales and Account / Program Management professionals
- To perform this job successfully, an individual must have good oral and written skills, must be able to vertically present information
- Ability to analyze data and prepare reports, statements and cost projections.
- Ability to read and comprehend basic engineering drawings (GD&T), correspondence, and memos, and write correspondence.
- Analytical- Synthesize complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
- Business Acumen- Understands business implications of decisions.
- Knowledge of continuous improvement and quality standards of products for manufacturability.
- Knowledge of engineering fundamentals, mechanical systems, automotive systems, and engine / powertrain systems.
- Project Management- Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
- Strives to continuously improve expertise, knowledge and skills.
- Strong Customer Service – Ability to manage difficult customers Responds promptly to their needs; Responds to requests for service and assistance; Meets commitments.