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Job Title: QA Consultant (GxP)
Location: San Diego, CA (On-site)
Position Type: Contract / Consultant
Department: Quality Assurance
Reports To: Site Quality Head / Director, QA
Hours requirement: 8 to 5; may need to have some flexibility to work earlier/late as needed
About Us
Based in San Diego, our site operates as a clinical-stage biopharmaceutical facility utilizing unique and proprietary genetic engineering platform technologies to create next-generation cell and gene therapies with the capacity to cure. We are passionate about making an impact on patients' lives with the development of our CAR-T therapies in various cancers and gene therapies for rare diseases. Our goal is to deliver potential single-treatment cures for patients in need.
Position Summary
The Quality organization is seeking an experienced QA Consultant (GxP) to join our team in San Diego, CA. In this on-site contracted role, you will lead the enhancement and maintenance of local Quality Systems, with a primary focus on the Quality Management System (QMS), Electronic Data Management System (EDMS), Document Control, and overall Quality Assurance functions.
You will ensure compliance with regulatory requirements while supporting site-specific needs. This role is integral to the overall GxP Quality system, including processes such as Change Control, Deviation, CAPA, Training, and Document Control, as well as tracking and reporting Quality System Metrics. You will collaborate closely with cross-functional GxP partners including QA, QC, Manufacturing, Validation, Supply Chain, Facilities, and Clinical teams.
Key Responsibilities
Support concurrent activities for legacy Quality systems during QMS integration and system migration phases.
Provide QA oversight for approximately 125 updated SOPs and manual/paper-based systems.
Monitor quality metrics and dashboards to reduce overdue records and maintain effective QMS controls.
Operate and support legacy Quality systems during the transition to new platforms.
Oversee and execute Document Control activities for GxP documents, including manufacturing, clinical, and product quality records.
Assist in managing the GxP Training Program and deliver training on Quality System topics (e.g., Annual GMP Training, Change Control, Deviation, CAPA).
Collaborate with Change Control, Deviation, MRB, and CAPA owners to ensure timely completion and compliance of quality records.
Perform operational functions within the ComplianceWire Learning Management System (LMS) and Qualio (EDMS).
Support continuous improvement efforts for events within EDMS and LMS.
Work with document owners to ensure timely periodic review of procedures.
Assist in the creation and revision of SOPs, policies, forms, templates, and reporting tools.
Generate and trend quality metrics, communicating findings to leadership.
Support internal and external audits, including regulatory agency or partner audits, and assist in executing corrective action plans.
Review and approve paper-based quality documentation and electronic quality records.
Promote a culture of quality, teamwork, and accountability with a patient-first mindset.
Align daily activities with department goals and company values.
Ability to lift up to 20 pounds as needed.
Qualifications
Education: Bachelor’s degree in Life Sciences or related discipline (an equivalent combination of education and experience may be considered).
Experience: Minimum of 8 years of experience in a GxP environment (pharmaceutical, biotech, or cell/gene therapy manufacturing preferred).
Technical Skills:
Strong knowledge of Quality Management Systems in a cGxP manufacturing environment.
Proficiency in core Quality systems: Change Control, Deviations, CAPA, Document Control, and Training.
Hands-on experience with Electronic Document Management Systems (EDMS) and Learning Management Systems (LMS) such as ComplianceWire or Qualio.
Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
Competencies:
Exceptional written and verbal communication skills.
Strong attention to detail and ability to manage multiple projects simultaneously.
Proven ability to work independently and collaboratively in a fast-paced, dynamic environment.
Experience developing training materials and delivering training to employees.
Demonstrated ability to write and revise SOPs, work instructions, and Quality System documents.
Mission Statement: Unlocking potential while protecting your most critical assets.
Core Values: Care Trust Help (C.T.H.)
Summary of Position
The Training & Development Senior Analyst is a detail-oriented, highly experienced, data-driven learning professional who serves as a subject-matter expert across learning operations, LMS administration, program evaluation, and learning analytics. This role partners closely with L&D leadership and business stakeholders to translate organizational needs into effective, scalable learning solutions.
The Senior Analyst owns the integrity of learning systems, data, and processes; provides insights that inform learning strategy and investment decisions; and ensures learning programs are executed with operational excellence and measurable impact.
Essential Duties and Responsibilities
Learning Strategy & Analysis
- Conduct training needs analyses and identify capability gaps
- Translate business needs and performance data into learning recommendations
- Provide data-driven insights to influence learning strategy and resource decisions
Program Implementation & Governance
- Plan and execute learning programs aligned to timelines and delivery methods
- Maintain content review cycles to ensure accuracy, compliance, and effectiveness
- Manage training records, learning calendars, and documentation standards
- Track department expenses and support budget transparency
LMS & Learning Systems
- Serve as primary LMS administrator and subject-matter expert
- Configure courses, curricula, certifications, user roles, and reporting
- Ensure system optimization, data integrity, and user experience improvements
Learning Analytics & Evaluation
- Design and manage evaluation strategies to measure effectiveness and impact
- Develop dashboards and reports to communicate outcomes and ROI
- Analyze survey feedback and engagement data to drive continuous improvement
- Identify trends, risks, and opportunities through learning data
Coordination & Vendor Support
- Coordinate training logistics across virtual and in-person formats
- Partner with vendors and internal stakeholders to support program delivery
Other duties as assigned.
Required Qualifications
- Bachelor’s degree in Training & Development, Human Resources, Business, Analytics, or a related field preferred (or equivalent experience)
- 5+ years of experience in training and development, LMS administration, training operations, or analytics
- Strong analytical skills with the ability to influence decisions through data
- Proven ability to manage multiple initiatives in a complex environment
Technical Skills
- LMS administration and reporting expertise
- Advanced Excel and data analysis skills
- Learning analytics and dashboard development
- Strategic thinking and problem-solving
- Stakeholder partnership and consultative communication
- Operational excellence and attention to detail
Niles Shared Services is a proud Equal Opportunity Employer and believes that a diverse workforce is critical to our success. We hire on the basis of experience and qualifications, and in consideration of job requirements therefore, we do not discriminate against applicants due to race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, creed, marital status or parental status, height, weight, citizenship status, arrest record, disability, genetic information, military or veterans’ status or any other legally protected status by federal, state, or local law.
Position Description:
Designs and develops effective learning experiences, including e-learning modules, instructor-led training materials, and multimedia content aligned with organizational objectives. Collaborates with departmental stakeholders and subject matter experts to analyze training needs, design instructional strategies, and create engaging learning experiences to enhance Team Members' knowledge of the Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities’ brand to improve business performance.
Essential Duties and Responsibilities:
- Implements course mapping and designs instructional programs using each phase of the ADDIE model (Analysis, Design, Development, Implementation, Evaluation).
- Possesses deep knowledge of adult learning principles and instructional design methodologies, with the ability to create effective course documentation, manuals, and support materials for classroom, blended, and e-learning formats.
- Designs and develops customized instructional materials and products for both synchronous (instructor-led) and asynchronous (self-paced) learning.
- Skilled in project management and collaboration with internal stakeholders and subject matter experts (SMEs) to develop training roadmaps, define delivery methods, and refine content using best practices.
- Provides expert consultation on tailored instructional methods to meet the needs of diverse learners and business objectives.
- Proficient in using content development tools and e-learning authoring software (e.g., Articulate, Captivate) to create engaging and professional computer-based training (CBT).
- Utilizes grammar and visual design principles to enhance content clarity and appeal.
- Develops and implements measurement tools and performance evaluations to assess the effectiveness of learning initiatives and recommend improvements.
- Experienced with Learning Management Systems (LMS) to upload, track, and report training activity and learner outcomes.
- Analyzes performance data and feedback to evaluate instructional effectiveness, identify areas for improvement, and adapt delivery methods accordingly.
- Partners with internal stakeholders across departments to assess training needs, align learning solutions with organizational goals, and support the execution of development project plans.
- Designs and facilitates engaging and effective instructor-led learning experiences, adjusting delivery in real time based on audience needs and feedback.
- Ensures that all training content aligns with Goodwill’s core values, organizational culture, and is accessible and relevant to a diverse audience.
- Supports special projects and events as the dedicated learning partner.
- Demonstrates adaptability, initiative, and accountability in all work, modeling Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
- Maintains strong interpersonal skills by engaging others with respect, empathy, and awareness of communication style.
- Demonstrates resilience and comfort navigating ambiguity or change in support of organizational priorities.
- Performs other related duties as assigned.
Minimum Qualifications (Education, Experience, Skills):
- Bachelor’s degree in Instructional Design, Education, Organizational Development, Human Resources, or a related field (or equivalent experience).
- Retail Training and Course Development (Preferred, not required).
- 3–5 years of experience in instructional design, curriculum development, or learning & development.
- Experience designing and delivering both instructor-led and computer-based training (CBT).
- Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Rise, Adobe Creative Cloud, Adobe Captivate).
- Experience using Learning Management Systems (LMS) for course management and reporting (e.g., Workday.)
- Strong knowledge of adult learning principles and instructional design models, including ADDIE.
- Ability to develop facilitator guides, learner materials, and multimedia content.
- Demonstrated ability to manage multiple projects and meet deadlines independently.
- Skilled in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
- Experience analyzing training effectiveness and applying data to improve learning outcomes.
- Strong facilitation skills for both in-person and virtual learning environments.
- Excellent verbal and written communication skills.
- Strong collaboration skills with the ability to work across all levels of the organization.
- Ability to transport and set up training materials as needed.
- Regular and reliable Hybrid attendance required.
Sr Course Developer/Instructional Designer - Semiconductor required
On-site Flex: 3 days in office/2 remote in Fremont, CA (there is no relocation available .Local candidates only) - DONT APPLY IF YOU ARE NOT LOCAL.
This position is task-based course development/training and looking for background in performance-based equipment training.
Technical Docs/Procedures will be provided to the candidate to then translate into course work/curricula for the technicians.
Key Responsibilities:
- Design and develop comprehensive courses on various semiconductor industry topics, including semiconductor manufacturing, process technology, device physics, and emerging trends.
- Collaborate with subject matter experts to gather and verify course content.
- Utilize instructional design principles to create engaging and interactive training modules, including e-learning, instructor-led training, and blended learning formats.
- Develop assessment tools to evaluate the effectiveness of training programs and learner comprehension.
- Continuously update and improve course content to reflect the latest industry advancements and best practices.
- Provide guidance and support to instructors and facilitators on course delivery and implementation.
- Conduct pilot testing and gather feedback to refine course materials.
- Stay current with trends and advancements in semiconductor technology and educational methodologies.
Additional Responsibilities and Expectations:
- Translate employee technical training and development needs into engaging courses.
- Select appropriate instructional methods, define time frames, and prepare training materials in physical and digital formats.
- Conduct skills gap analyses.
- Design detailed educational curricula, including dates, topics, and hours required per course.
- Create engaging training course content (videos, quizzes, activities).
- Set learning objectives for each course and determine evaluation criteria.
- Organize physical and digital resources for instructors and trainees.
- Provide training manuals and follow up with trainees and instructors after each course to collect feedback.
- Research and recommend modern educational methods (e.g., gamification).
- Ensure on-time delivery of projects and manage tasks/projects effectively.
- Design and create hardware certifications.
Qualifications:
- Bachelor's degree preferred in Electrical Engineering, Semiconductor Technology, Education, or a related field.
- Proven experience in instructional design and course development, preferably within the semiconductor industry.
- Strong understanding of semiconductor processes, technologies, and industry standards, with a technical focus.
- Proficiency with e-learning authoring tools (e.g., Articulate 360 - STORYLINE is a must have, Adobe Captivate) and learning management systems (LMS).
- Excellent written and verbal communication skills.
- Ability to translate complex technical concepts into clear and concise learning materials.
- Strong project management skills with the ability to handle multiple projects simultaneously.
- Detail-oriented with a commitment to producing high-quality educational content.
Preferred Skills:
- Experience with multimedia production and editing tools.
- 5+ years in training and/or course development.
- Familiarity with instructional design models such as ADDIE, SAM, or PBET.
- Previous experience in a semiconductor manufacturing environment.
Mandatory Skills:
- Proficiency with Microsoft PPT, Excel, and Word. (PowerPoint and excel should be highly proficiency).
- Proven experience in instructional design and course development, preferably within the semiconductor industry.
- Effective communication and fluent Technical English.
- Ability to write clear instructional copy.
Desirable Skills:
- Photo editing, animation creation, Visio, video editing.
- Experience with Learning Management Software (LMS) (e.g., Cornerstone, SuccessFactors).
- Presentation skills, Articulate Storyline, audio editing.
- Adobe FrameMaker, storyboard creation.
This role also oversees the Learning Management System (LMS) to ensure accurate training records, compliance, and an engaging user experience.
The ideal candidate is a skilled facilitator, an instructional design thinker, and someone who understands diverse adult learning styles.
Key Responsibilities Instructional Design & Facilitation Develop and deliver engaging training programs focused on communication, coaching, leadership fundamentals, and professional skill development.
Facilitate group workshops, in-person and virtual sessions, with strong platform and presentation skills.
Evaluate learning needs across the organization and design curriculum aligned with business priorities.
Adapt training approaches to support multiple learning styles (visual, auditory, experiential, self-paced, etc.).
Maintain a library of learning assets (courses, guides, videos, toolkits).
LMS & Compliance Oversight Manage and administer the Learning Management System, ensuring accurate course assignments, assigning courses, managing user access, completions, and reporting.
Monitor training compliance and collaborate with leaders to resolve gaps.
Upload, test, and maintain digital course content, assessments, and tracking rules.
Provide LMS support and troubleshooting to employees and managers as needed.
Talent & Leadership Development Partner with HR and business leaders to identify development needs, skill gaps, and workforce capability opportunities.
Support onboarding enhancements to ensure a strong new hire learning experience.
Track training effectiveness through surveys, assessments, and performance outcomes.
Recommend best practices, tools, and new learning technologies.
General Responsibilities Prepare communication and materials to promote learning offerings.
Ensure programs are inclusive, engaging, and accessible to all learners.
Maintain records, documentation, and metrics for all learning initiatives.
Measure training effectiveness through participant feedback, assessments, and business metrics; use data to refine programs.
Stay current on learning trends, technologies, and best practices in adult learning, facilitation, and digital learning.
Qualifications Bachelor's degree in Human Resources, Education, Organizational Development, Communication, or related field (or equivalent experience).
3–5+ years of experience in learning & development, training facilitation, instructional design, corporate training, or similar roles.
Demonstrated experience facilitating professional skills training.
Experience managing or administering an LMS (e.g., Cornerstone, Workday, Litmos, Absorb, Dayforce, etc.).
Strong written and verbal communication skills.
Ability to design content for various learning styles and modalities.
Excellent relationship-building skills and ability to influence leaders.
Strong project management, organization, and follow-through.
About our Company Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe.
ABT is focused on expanding the company’s industry presence by providing customers with superior quality and service combined with advanced manufacturing capabilities.
ABT is headquartered in Grand Rapids, MI and has locations in Nogales, Mexico, Mesa, AZ and London, Ontario.
Benefits We Offer: At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees.
Highlights include: UNITED STATES Unique full-time work schedule that includes every other Friday off Full Medical, Dental and Prescription Drug Insurance Flexible Spending Accounts Generous 401(k) match Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Paid time off to volunteer Company-Paid Short Term Disability CANADA Full benefits package Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Pension plan Paid parental leave Amphenol Borisch Technologies is proud to be an Affirmative Action/Equal Employment Opportunity employer.
We consider applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.
The Manager of Medical Education Programs is a people and program leader responsible for leading teams, owning accredited medical education programs, and driving execution at scale. Reporting to the Director of Education Programs, this role provides hands-on leadership while holding full accountability for team performance, program outcomes, accreditation compliance, and cross-functional delivery.
This role requires a high-EQ, service-oriented professional who can serve as the leader for the team while managing the complex, overlapping timelines of several accredited medical education activities at a time.
Key Responsibilities
People Leadership & Team Management
- Directly manage and develop a team of education professionals, setting clear goals, expectations, and performance standards.
- Conduct regular coaching, feedback, and performance reviews to ensure high-quality execution and professional growth.
- Delegate work effectively while maintaining accountability for outcomes, timelines, and compliance.
- Mentor early-career staff, building strong accreditation and program management capabilities.
- Foster a culture of ownership, collaboration, and continuous improvement.
Program Ownership & Execution
- Own Binaytara’s accredited education programs, ensuring end-to-end delivery across planning, execution, and post-activity evaluation.
- Lead CME accredited conferences from concept through closeout, ensuring faculty coordination, timelines, logistics, and deliverables are met.
- Provide oversight for agenda development, educational design, execution, and outcomes analysis.
Accreditation, Compliance & Risk Oversight
- Serve as a compliance leader and escalation point for CME, CPE, and CNE activities.
- Ensure full compliance with ACCME, ACPE, and related accreditation standards across all programs.
- Support COI disclosure, review, mitigation, and documentation processes, ensuring consistency and audit readiness.
- Support maintaining comprehensive, audit-ready documentation for reaccreditation, audits, and activity-level reviews.
Learning Management System (LMS) Governance
- Provide managerial oversight of LMS standards, data integrity, and reporting.
- Ensure accurate activity setup, credit designation, learner data, evaluations, and credit claiming.
- Guide the team in troubleshooting LMS issues related to compliance, learner experience, and reporting.
- Identify and implement process improvements to enhance scalability and data quality.
Grant & Cross-Functional Leadership
- Partner with the Grants Team to ensure educational grant commitments are delivered on time, as approved, and in compliance.
- Track grant deliverables, timelines, and outcomes; address risks and escalate issues proactively.
- Collaborate with internal leaders and external stakeholders to align priorities, resolve challenges, and ensure program success.
Continuous Improvement & Quality Assurance
- Review program outcomes, learner feedback, and compliance data to drive improvements.
- Lead process optimization initiatives to improve efficiency, consistency, and learner experience.
- Support internal training on accreditation standards, compliance practices, and program management expectations.
Required Qualifications
- Bachelor’s degree.
- Proven experience owning and delivering multiple concurrent projects.
- 5+ years of full-time progressive leadership experience.
- Ability to lead through influence, make decisions, and hold teams accountable.
- Exceptional organizational and communication skills.
Preferred Qualifications
- Master’s degree in education or related field or MBA.
- Knowledge of ACCME and ACPE standards, including reaccreditation.
- Proficiency with LMS platforms.
Travel Requirement: This position requires travel to our conference/event sites in WA state or outside WA state, which will include overnight stays.
Physical Ability: May be required to carry/lift/transport suitcases/bags/containers containing conference materials from/to the Binaytara office or another designated place to conferences sites. Ability to lift up to 50 pounds is required to load/off load those materials. Prolonged period of sitting at a desk and working on a computer.
Graphic Designer
The Graphic Designer role is responsible for developing solutions to designing graphics, animations, and visual media. As an individual contributor, this role creates and makes recommendations to improve content that supports learning objectives and uses current and innovative graphic design techniques and strategies.
Key Duties
- With limited direction from Senior Instructional Designer or manager, work independently to manage moderately complex projects, including timelines, development of visual materials, content, scripts, stakeholders, video recording, and audio.
- Apply industry knowledge to design and produce graphics, images, illustrations, animations, and layouts for e-learning modules, training content, or communication bulletins and ensure graphics and designs are consistent with training standards and within the company’s branding and design standards.
- Make recommendations based on design specifications, storyboards, and simulations for graphics or animations that could enhance the learner experience.
- Network with instructional designers, subject matter experts, and other team members to develop visually engaging learning materials and facilitate informal and formal reviews.
- Participate in stakeholder meetings to brainstorm and contribute creative ideas to improve the visual impact of learning materials.
- Regularly report on project status and recognize potential problems and promptly report issues to manager or Senior Instructional Designer.
- Take initiative to stay up to date with industry trends and research new technologies to assist in the continued improvement of graphic design and animation, recommending changes required to match or surpass e-learning industry standards.
- Utilize the learning management system (LMS) to upload, test, create and edit course trees, archive courses as needed, and communicate with LMS administrator to ensure adherence to best practices.
Job-Specific Skills, Experience & Education
Required
- 2 years of experience in graphic design within learning and development or related area.
- Bachelor’s degree in graphic design, animation, graphic art, or related discipline, or an additional two years of relevant training/experience in lieu of this degree.
- Experience with Adobe Creative Suite and other design and animation software.
- Proficiency in image/graphic creation and manipulation.
- Experience with one or more eLearning authoring tools such as: Articulate 360 Suite or Adobe Captivate.
- Exceptional creativity and innovative design skills.
- Strong portfolio showcasing a variety of design and animation projects or other digital material.
- Excellent written, verbal, presentation, and collaboration skills.
- Possess strong organizational and time management skills, with the ability to maintain and adhere to project and individual schedules with minimal supervision.
- Ability to quickly analyze the impact of development changes on projects and adjust workload appropriately.
- Ability to act as a consultant regarding all visual learning material needed within Instructional Design and Content Development.
- Advanced proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
- High school diploma or equivalent.
- Minimum age of 18.
- Must be authorized to work in the U.S.
Preferred
- A recent professional certificate in Graphic Design, Animation, or a related discipline.
- Experience in photography and videography.
- Strong working knowledge in web design.
Job Title: Program Manager I/E-learning Instructional Designer
Location: Remote
Duration: 6 months
Schedule: Candidates must work Central time hours - Monday - Friday - 8-5 schedules are subject to change with Client business needs
Note:
- During Interview Candidates must present - work samples
- Interviews will be a 2-tier interview process -2 tiers of interview - one with (Senior Director) and one with (Senior Manager).
Job Summary:
We are looking for two experienced eLearning instructional designers to join our learning team. Supporting enterprise transformation initiatives, these designers will help create and curate content on a variety of topics, to create storyboards, interactive eLearning, digital content, and other resources to support learning. In partnership with our learning team and subject matter experts, these colleagues will independently drive content development from start to finish, leveraging AI platforms for design, multilingual translations, and post in Workday Learning for assignment, managing learning programs.
Experience Required:
- 3+ years of instructional design experience in large corporate, academic, or enterprise environments.
- Proven experience in fast-paced, high-growth, or agile environments.
- Demonstrated proficiency with AI-powered content generation tools (e.g., Synthesia, Elucidat, Articulate, Adobe Creative Suite or similar).
- Experience designing multilingual or globally localized eLearning content.
- Strong command of instructional design models (ADDIE, SAM, Agile learning design).
- Ability to translate complex content into engaging learning materials.
- Excellent writing, editing, and visual communication skills.
- Strong organizational and project management capabilities.
Experience Preferred:
- Experience with learning ecosystems (LMS/LXP), content management, and metadata tagging (Workday Learning preferred)
- Familiarity with UX/UI concepts and accessibility standards (WCAG).
- Understanding of learning analytics and measurement strategies.
- Experience supporting change management or enterprise?level learning initiatives.
- Education or certification requirements or preferences: BA or equivalent years of experience, LMS and excel knowledge
***No Third Parties***
***US Citizenship Required for Security Clearance***
JOB LOCATION:
Remote / Washington, DC
JOB SUMMARY:
Genesis Consulting is seeking an experienced, ambitious, and resourceful SAP Concur Training Lead for a public sector client in Washington, DC. Join our team and utilize SAP cloud technology to configure, deliver and support applications for our clients while leveraging concepts of Lean, Agile, Kanban and SAFe. Our clients are some of the world’s leading companies and the candidate will be a part of challenging projects to build and support technical solutions for their needs.
DUTIES AND RESPONSIBILITIES:
The SAP Concur Training Lead will support training for business transformations of SAP Concur Travel, Request and Expense. Duties will include but may not be limited to:
• Develop a complete SAP Concur end-user training plan and curriculum
• Identify and fully develop End User Training Content for customers based on the best medium for content consumption (e.g. Online vs Instructor Led)
• Prepare and build training content in Articulate 360.
• Conduct training needs assessments by collaborating with customer stakeholders and Genesis project team to understand the current LMS environment and any special requirements or needs that should be factored into content development
• Work with the customer on instructional design and content authoring approaches for training development consistent with their LMS/Training Approach
• Create and implement custom education programs that demonstrate knowledge of Adult Learning Principles and incorporate best practice delivery techniques
• Plan, design, develop, organize, write, and edit instructor-led training content as well as storyboards for electronic learning modules (WBT, CBT, eLearning)
• Develop course objectives and design plan based on assessment results
• Interview Subject Matter Experts and clients to collect necessary information to design and develop blended education solutions
• Conceptualize and develop evaluation measures, including knowledge checks, course evaluations, and tests
• Create training materials based on Training Plan and role-based content
• Conduct Train-The-Trainer sessions (possibility to expand into training delivery in subsequent phases of the project if desired)
• Provide application knowledge, methodology expertise and/or industry knowledge
• Build and maintain client relationships by consistently delivering exceptional service and exceeding expectations
• Status reporting, issue identification, problem-solving
MINIMUM QUALIFICATIONS/EXPERIENCE:
• 3-5+ years of SAP Concur end-user training experience in a client-based setting; proven experience in a Public Sector environment
• Expert knowledge in MS Office tools: PowerPoint, Word, MS Teams, SharePoint
• Experience conducting training needs assessment
• Clear implementation experience and expertise in full training delivery: plan, design, develop, organize, write, edit end-user guides, instructor-led training content as well as storyboards for electronic learning modules (WBT, CBT, eLearning)
• Classroom Training Experience
• Professional Services or Big 4 Consulting Experience
• Experience in organizational design as well as operating & changing delivery models
• Demonstrated experience with Articulate or similar platforms on at least 2 SAP Concur projects
• Proven ability to develop engaging and effective implementation-focused training curricula to provide essential knowledge and enhance user adoption
• Knowledge of Instructional Design Theory and Adult Learning Principles
• Strong attention to detail
• Excellent customer service and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle multiple priorities and work well under pressure with multiple deadlines
• Excellent communication, interpersonal, and influencing skills; strong executive presence, including the ability to partner with and effectively influence multiple stakeholders; ability to work with both business and technology stakeholders
• High comfortability working closely with senior leadership throughout the organization.
MINIMUM EDUCATION:
• Bachelor’s Degree Required
REQUIRED CERTIFICATIONS:
• None Required
• SAP, SAFe, CSM Certifications Desired
"Candidates must be authorized to work in the United States without the need for current or future visa sponsorship."
Overview: Family Dollar is seeking a results-driven Sr. Industrial Engineer to join our national supply chain network of Distribution Centers. This role will focus on supporting labor management initiatives as well as designing, managing, and executing process improvements that enhance efficiency and reduce costs.
The ideal candidate will bring hands-on experience in industrial or systems engineering, manufacturing, production, or distribution, with a proven ability to deliver innovative solutions in a fast-paced environment. A background in distribution operations, labor management, and performance optimization is preferred. Strong interpersonal, communication, project management, and advanced data analysis skills are essential.
Responsibilities:
· Standardize and document best-in-class operating procedures across the logistics network using Lean and other process improvement principles.
· Implement and drive adoption of new innovations across multiple facilities.
· Develop, implement, and maintain labor standards, labor management systems (LMS), and related analytics and reporting.
· Identify and implement process improvements to increase customer value, reduce cost per case, and expand facility capacity.
· Analyze performance data and conduct process observations to identify and address root causes of performance gaps.
· Partner with Operations, Safety, Quality, Loss Prevention, Engineering, IT, and Finance to support strategic supply chain initiatives.
· Support large-scale projects including DC expansions, startups, and network optimization efforts.
· Create and maintain reports and dashboards to track performance and identify opportunities for improvement.
· Collaborate with leaders at all levels to drive data-informed decision-making.
· Apply process improvement methodologies such as Lean, Six Sigma, and Kaizen to enhance operational efficiency, safety, and effectiveness.
Qualifications:
· Expertise in work standardization, time studies, MOST, or equivalent labor standard tools.
· Proven ability to build strong working relationships in cross-functional environments.
· Excellent written, verbal, and interpersonal communication skills.
· Advanced data analysis skills with proficiency in Tableau, Power BI, Excel, and MS Access.
· Ability to travel up to 75% of the time, based on project requirements.
· Willingness to relocate within the U.S. to one of our nine Distribution Centers.
· Lean Six Sigma certification (Green or Black Belt) preferred.
· Experience with labor management systems (LMS) and warehouse management systems (WMS).
Education and Experience:
· BS Degree in Engineering
· Minimum of three (3) years of experience in a similar Industrial and Process Engineering role, ideally in fast-paced logistics, distribution or fulfillment environment. 5 year preferred
