Link Technologies Jobs in Usa
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What's in it for you:
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
As part of Trane Technologies' Life Science Solutions, Diversified Laboratory Repair is not just a laboratory equipment service company; we are the pioneers of innovative life science solutions for laboratories and research facilities. We're on a mission to create a sustainable future, and we need individuals who are ready to join us in this exciting journey.
We believe in a better future when we uplift others and enable our people to thrive at work and at home. Are you dreaming about a career that offers excellent pay, great benefits, job security and variety in your daily work? Look no further than a career with Diversified Laboratory Repair, an industry leader in laboratory equipment service.
Diversified Laboratory Repair is currently seeking a Field Service Technician in the Benicia, CA area.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives - WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid Time off with up to 9 paid holidays,15 vacation days and paid leave in support of volunteer and parental leave needs.
- A regular schedule (with overtime opportunities) Most workdays you'll be dispatched from your house.
- Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support.
- Knowledge support from the factory a nationwide communications hub so that you have what you need to get the job done right the first time.
- Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance.
- Learn more about our benefits here !
This position has been designated as Onsite and work will be performed in Benicia, CA. and surrounding areas. Most workdays you'll be dispatched from your house.
What you will do:
As a Field Service Technician at Diversified Laboratory Repair, you will play a crucial part in servicing and maintaining various laboratory equipment.
- Hands-on expertise in refrigeration and electronics.
- Proven ability to diagnose and resolve technical issues.
- Proficient with testing equipment and reading wiring diagrams.
- Solid understanding of mechanical and electrical repairs.
- Exceptional organizational skills to maintain accurate records.
- Strong adherence to safety protocols.
- Availability to work occasional overtime and rotate on-call duties.
- Blood Bank Freezers and Refrigerators, Centrifuges, Chillers/Chiller Systems, CO2 and LN2 Back-Up Systems, Cold Traps, Control Rate Freezers, Cycle Chambers, Environmental Chambers, Freeze Dryers, Glassware Washers, Ice Makers, Incubator, laboratory Freezers (-20, -40), Liquid Nitrogen Freezers
- Ovens, Plasma Freezers, Refrigerators, Shakers, Speed Vacs, Steam Generators, Ultra Cold Freezers (-80, -135, -150), Vapor Traps, Walk-in Freezers and Refrigerators
- Refrigeration training and 2+ years of hands-on experience.
- Valid driver's license for at least 12 months with a clean record.
- Universal EPA Certification preferred.
- Electrical and control troubleshooting experience required.
- Willingness to pass a government background check.
- Excellent written and spoken English communication skills.
- High School Diploma or equivalent.
- Trade School Certificate, Military/Formal Training, or equivalent experience.
- Must be able to operate a vehicle using a seat belt safely and legally.
- Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties.
- Must be able to twist the trunk of your body 90 degrees in each direction
- Must be able to squat and touch the floor with both hands
- Must be able to reach your hands over your head
- This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs.
- This role may be exposed to variable temperature conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location.
Compensation:
Base Pay Range: $30-60/hr depending on skills/experience
Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.
Equal Employment Opportunity:
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Position Purpose:
The primary purpose of this position is to obtain new customers and grow existing customers’ business by partnering to advise and consult on current and future IT needs. The Sr. Account Manager will facilitate the entire sale from creating the opportunity to closing deals. All while demonstrating exceptional technology knowledge from IT equipment to managed services.
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific duties from this list does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Position Responsibilities:
- Manage all customer opportunities, quotes, and orders in the appropriate MNJ system.
- Partner with available resources to meet customer needs (vendors, internal engineer, etc.).
- Continually prospect new opportunities.
- Conduct outbound phone calls and receive inbound inquiries on a daily basis.
- Attend sales meetings. These include annual company kick-off, SVS events, and monthly meetings.
- Participate in MNJ marketing activities and drive attendance to local marketing events.
- Conduct customer business reviews.
- Utilize heat mapping to manage and grow customers.
- Present annual business plan and periodic major account reviews to sales management.
- Other duties as assigned.
Position Requirements:
- High school diploma or equivalent required.
- At least 3 years of experience in IT sales.
- Must meet gross profit expectations outlined in sales title policy.
- Must be proficient in problem discovery & solution selling.
- Effective communication skills, both written and verbal.
- Must be highly organized and possess the ability to multi-task on a daily basis.
- Must have the ability to manage time to maximize sales.
- Strong negotiating skills.
- Proficient with Microsoft Office products (Outlook, Word and Excel).
- Must be able to read, write, speak, and understand the English language.
- Must possess the ability to deal tactfully with vendors, customers, employees, and the general public.
MNJ recognizes that our employees are our biggest asset and that is why we stress the importance of our culture and climate in our daily work. We value and treat our colleagues with respect and promote working hard by also having fun at work. Our team is a passionate group of individuals in every department that are looking to give our clients the best experience possible.
MNJ values our employees, and we want them to be healthy and happy. We offer competitive salaries and a diverse blend of benefits to ensure that we are a great place to work!
- Medical, dental, and vision insurance
- Company-paid Health Reimbursement Account (with applicable medical plans)
- Flexible Spending Accounts (Health and Dependent Care)
- Company-paid life and AD&D insurance
- 401k (pre-tax and Roth options available) along with company matching
- Voluntary supplemental life and AD&D insurance
- Voluntary short-term disability
- Voluntary long-term disability
- Accident Insurance
- Critical Illness Insurance
- Company-paid telehealth
- PTO & paid holidays
- Employee Assistance Program
- Employee recognition programs
- Referral bonus program
- Job training & professional development
The salary for this role is $40,000/year, plus commission. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
MNJ is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Client Engagement Coordinator
Client Engagement Operations & Sales Support (Onshore)
We are seeking a detail-oriented and proactive Client Engagement Coordinator to support client engagement operations, lead management, and sales execution. This role works closely with Client Partners and cross-functional teams to help track leads, maintain pipeline visibility, and ensure follow-through across client engagement activities.
This position is ideal for someone early to mid-career who is looking to grow in sales operations, client engagement, or consulting operations, and who thrives in an organized, execution-focused role.
This is an onshore, Chicago-based role reporting to the VP of Client Engagement, with a hybrid work model out of our Westmont, IL office. Client Engagement Manager Onsho…
Core Role Purpose
Support Client Engagement operations by coordinating leads, maintaining CRM accuracy, and assisting Client Partners with pipeline tracking and follow-ups.
Help ensure consistency, organization, and visibility across sales and client engagement activities.
Reduce administrative and operational burden on Client Partners so they can focus on client relationships and revenue growth.
Key Responsibilities
Lead Coordination & Pipeline Support
- Assist in managing incoming leads from various sources (marketing, partners, referrals, events, etc.).
- Support lead assignment, tracking, and status updates within Salesforce and HubSpot.
- Work with Client Partners to:
- Track follow-ups and next steps
- Monitor pipeline movement and aging
- Ensure activities and notes are properly logged
- Help maintain accurate CRM data to support reporting and forecasting.
Sales Operations & Reporting Support
- Assist with preparation of pipeline reports, dashboards, and scorecards.
- Support weekly and monthly pipeline review processes.
- Help identify gaps in follow-up, data quality, or process adherence.
- Provide administrative and analytical support to sales and engagement leadership.
SOW & Renewal Coordination (Support Role)
- Assist with the preparation and tracking of Statements of Work (SOWs).
- Help monitor renewal timelines and flag upcoming renewals.
- Coordinate documentation and approvals with Sales, Finance, Legal, and Delivery teams.
Pre-Sales & Proposal Support
- Support proposal development, pricing inputs, and deal coordination.
- Help gather inputs from internal teams and ensure timely submissions.
- Assist with staffing models and deal documentation.
RFP / RFI / RFQ Support
- Assist in coordinating RFP, RFI, and RFQ responses.
- Track deadlines, inputs, and submission requirements.
- Help ensure responses are complete and submitted on time.
Salesforce Hygiene & Process Support
- Support Salesforce data hygiene by:
- Updating lead and opportunity records
- Logging activities and notes
- Assisting with forecast updates
- Help maintain standard sales and engagement processes.
- Identify process gaps or inefficiencies and escalate opportunities for improvement.
Cross-Functional Coordination
- Act as a coordination point between Client Partners and internal teams including:
- Delivery & Practice Leaders
- Finance, Legal, Talent, and Operations
- Help ensure information flows smoothly across teams during sales and engagement cycles.
Required Qualifications
- 2-5 years of experience in sales operations, client engagement, account coordination, or a related role
- Experience working with CRM tools (Salesforce preferred)
- Strong organizational skills and attention to detail
- Comfortable working with data, tracking tasks, and managing follow-ups
- Strong written and verbal communication skills
- Interest in growing a career in client engagement, sales operations, or consulting
- Background or exposure to IT consulting, technology services, or B2B environments is a plus
- Local to Chicago, IL with ability to work hybrid from the Westmont office
Benefits
- 100% free medical insurance, including dental and vision
- 50% contribution for dependents
- 401K Option
- Paid holidays, Sick leaves, Accrued holidays etc.
Company: QuickWash Technologies, Inc
Location: Remote
Employment Type: Full-Time
QuickWash is a technology platform that connects businesses and their employees with convenient on-site car washing and detailing services. Our mission is to simplify vehicle care by bringing professional detailing directly to workplaces and residential communities.
We are currently expanding and looking for a driven Corporate Account Executive to help grow our corporate partnerships and bring QuickWash services to new companies.
The Corporate Account Executive will be responsible for developing new corporate relationships and introducing businesses to QuickWash as an employee perk and workplace amenity. This role focuses on setting up pilot service days and converting those pilots into long-term corporate contracts.
This role is ideal for someone who is ambitious, competitive, and looking to grow into a strong sales and business development career. No prior experience is required for the right candidate.
- $30,000 Base Salary
- 6% of gross revenue generated from contracts you close
- 3% recurring commission on revenue after the first 12 months upon renewal
- Once $2,000,000 ACR (Annual Contract Revenue) is hit, Base Salary Goes to $60,000
- Or
- No Base Salary
- 10% of gross revenue generated from contracts you close
- 5% recurring commission on revenue after the first 12 months upon renewal
- Once $2,000,000 ACR (Annual Contract Revenue) is hit, splits increase to 12% & 8%
- Prospect and reach out to businesses to introduce QuickWash services
- Schedule and coordinate pilot service days for prospective corporate partners
- Convert pilot days into long-term corporate contracts
- Build relationships with office managers, HR teams, and decision-makers
- Track outreach, pilots, and conversions through the company CRM
- Work closely with the QuickWash operations team to ensure successful service days
- Set up 20 pilot service days per month
- Convert 10 pilot locations into long-term corporate contracts per month
- Each corporate contract is estimated to generate approximately $1,000 per month in recurring revenue
While no experience is required, the following experience is helpful:
- Sales or business development
- Cold calling or outbound outreach
- Account management or client relationship management
- Startup or fast-growing company environments
- Highly motivated and competitive
- Strong communication skills
- Comfortable speaking with business decision-makers
- Organized and able to manage multiple prospects simultaneously
- Entrepreneurial mindset with a desire to grow with the company
- Opportunity to grow with a fast-growing tech platform
- Unlimited commission potential
- Flexible remote work environment
- Ability to play a key role in the company’s expansion
- Path to earning six figures within 3 years for top performers
Job Title: Sales Account Executive – IT Services / Technology Solutions
Locations: Austin, TX
Employment Type: Full-Time W2
CANDIDATES MUST LIVE WITHIN 50 MILES OF AUSTIN, TX METROPLEX!!!!
Position Summary
Seeking a Sales Account Executive to sell the company’s products and services to current and new clients and to develop and implement comprehensive internal and external marketing plans that increase revenue and profits. This role is expected to uphold the organization’s mission and values and meet assigned sales goals.
Key Responsibilities
- Identify targets and build lead generation campaigns
- Execute outbound prospecting and company social media posting
- Develop marketing campaigns
- Build and maintain a network of sources to identify new sales leads
- Communicate with customers and leads to understand product or service needs and recommend appropriate solutions
- Nurture pipeline through site visits, email, calls, and related follow-up
- Maintain detailed reports of sales activities including site visits, calls, orders, sales, lost business, and customer or vendor relationship issues
- Provide periodic territory sales forecasts
- Conduct discovery meetings to identify potential opportunities and timelines
- Manage customer expectations
- Ensure customer satisfaction through ongoing communication and relationship management, including resolving post-sale issues
- Maintain communication with existing and previous customers regarding new products, services, and enhancements
- Advance opportunities to internal team members as needed, including CEO, Account Manager, Sales Team, Support, and Recruiting
- Follow the proposal process from acceptance through close with the client
- Arrange sales visits and meetings with clients
- Demonstrate products or services and explain their benefits
- Generate leads and identify new business opportunities
- Negotiate sales deals and contracts with clients
- Take and process orders and follow up on issues
- Perform other duties as assigned
Required Qualifications
- Bachelor’s degree in Business, Marketing, Sales, or related field
- Five (5) years minimum outbound business development sales experience in Technology or SaaS industries
- Experience in a business development role, including:
- success in lead generation using email, social media, and networking to create leads
- prospecting with a high level of cold calls and follow-up activities
- advancing opportunities by setting meetings, proposing solutions, and closing new clients
Preferred Qualifications
- Bachelor’s degree preferred
- Master’s degree preferred
Core Competencies
- Business acumen, including understanding business organizations, budgets, hierarchies, and how to discuss technology initiatives within an organization
- Methodical and detailed communication, with articulate and creative messaging that drives responses
- Ability to confidently and quickly assess opportunities through excellent questioning and listening skills
- Strong relationship-building skills with the ability to identify key stakeholders and influencers
- Constant forward motion in managing activity and moving opportunities through the pipeline
- Organized and efficient use of CRM, follow-up, calls, and territory activity
Travel
- This position may require some travel, including travel outside the local area and possible overnight stays.
Are you a self starter who thrives on winning new business? Do you love the thrill of the hunt and want to be a part of a Company that values performance, autonomy, and culture? If so, we want to meet YOU!
Recognized as the best Managed Services provider in the SMB market, we are looking to add a Managed Services Sales Representative to our Team! This position is responsible for net-new business development through prospecting, conducting virtual/in person meetings, and closing deals.
What We Offer
- Incredible culture! We celebrate your wins and will help you get more!
- Base salary plus variable commission and bonuses.
- All-inclusive Eagle’s Club trip for top performers.
- Comprehensive benefits package including paid time off, 401k, and auto allowance.
- Proven sales process and dedicated pre-sales engineer.
Responsibilities
- Prospect and generate leads through cold outreach, networking, and referrals
- Conduct discovery meetings to understand client environments and pain points
- Drive the sales process by turning client meetings into proposals, and proposals into deals
- Sell a full suite of managed IT services including cloud, cybersecurity, and infrastructure support
- Own the sales cycle from discovery to close
- Develop and execute on territory plans to exceed sales targets
- Maintain accurate records in CRM and provide regular forecasts
- Collaborate with internal teams to support post-sale activities
- Build client relationships, support account growth, and ensure long-term success
Qualifications
- 3+ years Managed Services Sales required
- Proven success in meeting or exceeding sales quotas
- Strong business acumen and understanding of technology solutions
- Excellent communication, presentation, and negotiation skills
- Familiarity with Salesforce or similar CRM software is a plus
Requirements
- Valid driver's license
- Ability to sit and stand for extended periods
- Ability to lift and carry up to 20 pounds
- Frequent use of a computer, including keyboard and mouse
- Typing proficiency of 40+ words per minute
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Travel reimbursement
- Vision insurance
Compensation Package:
- Base salary + auto allowance
- Commission pay
- Annual bonus
- Eagles Club trip for top performers
Schedule:
- Monday to Friday
12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C)
Onsite daily in 19106 (Philadelphia, Pennsylvania)
Pay up to $38.50/hr. (No PTO and No Paid Holidays)
The ideal candidate will have a solid background supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred.
The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory.
Responsibilities:
- Be the face of IT to corporate employees in the respective office location.
- Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc).
- Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided.
- Work to improve the procurement and asset management practices for IT hardware and software.
- Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely.
- Work with Finance and IT leadership to manage budgets and costs for IT spend.
- Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques.
- Execute standard Onboarding & Offboarding processes for employees joining and leaving the company.
- Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications).
- Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve.
- Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions.
- Participate in after-hours, on-call support rotation.
Required Skills:
- 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows)
- Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation.
- Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy.
- Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity.
- Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira.
- Customer focused approach to delivering excellent service and support to internal customers.
The estimated pay range for this position is USD $35.00/Hr. - USD $38.50/Hr.
Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
Executive Assistant to COO / Family Office Support
Charlotte, North Carolina (Local Candidates Only)
We are seeking an exceptional Executive Assistant to serve as the trusted right hand to a senior executive leading both a growing consulting firm and a philanthropic foundation. This role requires a highly organized, proactive professional who thrives in a fast-paced environment and can manage a wide range of administrative, operational, and personal responsibilities with professionalism and discretion.
This is a high-trust position supporting business operations, philanthropic initiatives, and personal administrative matters. The ideal candidate will be local to the Charlotte area and comfortable occasionally working from the executive’s home office when required.
This role is ideal for someone who enjoys owning the details, creating structure, and enabling a busy executive to focus on strategic growth and leadership.
Key Responsibilities
Executive & Administrative Support
- Manage complex calendars, scheduling, and meeting coordination across multiple organizations and priorities
- Prepare materials for meetings, presentations, and executive communications
- Handle email triage and correspondence on behalf of the executive
- Coordinate travel arrangements including flights, lodging, and detailed itineraries
- Track follow-ups, commitments, and action items to ensure nothing falls through the cracks
Business Operations Support
- Provide administrative support for leadership activities within a consulting and technology services company
- Assist with coordination across business development, recruiting, and operational teams
- Organize documents, contracts, and files while maintaining strict confidentiality
- Support special projects and operational initiatives as assigned
Foundation & Philanthropy Support
- Assist with coordination of activities for a nonprofit foundation focused on community impact
- Organize board meetings, agendas, and supporting materials
- Support communications, partnerships, and administrative needs related to foundation initiatives
Personal Administrative Support
- Assist with select personal administrative tasks including scheduling, appointments, and household coordination
- Manage personal correspondence, documentation, and logistics when required
- Help maintain organization across both personal and professional priorities
Qualifications
- 5+ years of experience supporting senior executives or business leaders
- Exceptional organizational and time management skills
- Strong written and verbal communication skills
- High level of professionalism, integrity, and discretion
- Ability to manage multiple priorities simultaneously
- Strong attention to detail and follow-through
- Highly proficient with Microsoft Office, Google Workspace, and scheduling tools
Additional Requirements
- Must be local to the Charlotte, NC area
- Comfortable occasionally working from the executive’s home office environment
- Able to work in a highly confidential setting with sensitive business and personal information
- Self-starter who thrives with autonomy and ownership of responsibilities
What We’re Looking For
This role requires someone who is:
- Highly trustworthy
- Extremely organized
- Proactive and resourceful
- Professional in every interaction
- Able to anticipate needs before they arise
The right candidate will become a critical partner in helping the executive operate efficiently across business, nonprofit, and personal responsibilities.
If you are someone who thrives in a high-trust, high-responsibility role and enjoys bringing order to complexity, we encourage you to apply.
Position: Enterprise Architect II
Interviews: In-Person/Virtual
Work Location/Schedule: Hybrid/ Fort Worth
Job Description:
This Architect position is responsible for designing and guiding the overall structure of enterprise technology solutions, ensuring they align with organizational strategy and business objectives. They evaluate and select technologies, frameworks, and platforms to deliver secure, scalable, and efficient systems. This role requires collaboration with stakeholders across business, development, and operations teams to translate requirements into practical, sustainable designs. The IT Architect will also set standards, best practices, and governance models to ensure interoperability and long-term maintainability.
Responsibilities
- Designing and presenting complex architectures to both technical and non-technical stakeholders
- Translating business requirements into scalable, secure, and cost-effective technical solutions
- Utilizing automation and orchestration tools to drive efficiency and standardization
- Provide advanced systems administration, operations, maintenance, and support of network-related IT systems
- Diagnosing and solving software bugs and security vulnerabilities associated to IT related systems
- Ensuring compliance requirements (CJIS, HIPAA, etc.) relevant to infrastructure and data protection.
Qualifications:
- VMware Certified Advanced Professional (VCAP) or VMware Certified Design Expert (VCDX)
- Microsoft Certified: Identity and Access Administrator, Windows Server Hybrid Administrator Associate, or Azure Solutions Architect Expert
- Security certifications like CISSP, CISM, or GIAC
- Storage certifications (e.g., Pure Storage, NetApp, Dell EMC, HPE)
Experience:
- 5 to 10 years of increasingly responsible experience in infrastructure operations and engineering
About the Company
Usherwood Office Technology is a proud family-owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding.
About the Role
We are currently looking to hire an Administrative Sales Support Specialist to work from Usherwood’s HQ in Syracuse, NY. This is an excellent entry-level opportunity for someone looking to begin or grow a career in sales support, customer service, or business operations. This role works closely with our sales team and internal partners to help keep client orders and agreements moving smoothly.
Responsibilities
- Process sales orders, ensuring required details are complete, accurate, and submitted on time
- Assist sales professionals with day-to-day requests so they can spend more time with clients and prospects
- Respond to requests promptly and provide helpful, easy-to-understand explanations with support from your team
- Support lease approvals, upgrade quotes, and other pre-sales activities with guidance and training
- Work with pricing and sales teams to help move special pricing requests forward
- Learn and help reinforce required agreement paperwork across all Usherwood offerings
- Perform an initial review of new client agreements to ensure information is complete (training provided)
- Partner with sales professionals and clients to correct or clarify agreements after submission
- Take ownership of assigned client transactions from submission through delivery or project completion, with team support
Qualifications
- Strong communication skills and a positive, team-oriented attitude
- Willingness to learn new systems, processes, and products
- Basic organizational skills with the ability to manage multiple tasks
- Comfort working in a fast-paced, collaborative environment
- Previous administrative, customer service, or sales support experience is helpful but not required
Pay range and compensation package
- Compensation: Competitive base salary with quarterly bonus opportunity.
- 4 weeks PTO!!!
- Benefits: Comprehensive health, dental, and vision insurance, 401K with company match, PTO / Holidays, and much more.
- Culture: Join a team that values growth, innovation, and world class service.
- Career Development: Excellent training where you’ll be working alongside industry experts and leaders committed to your success.
Equal Opportunity Statement
At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!