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CPIC Analyst, Technology Business Management (TBM)
Employment Type: Full-Time
Location: Washington, DC, USA (Onsite)
Salary Range $90,000 – $110,000 annually
Position Overview
The CPIC Analyst will focus on Technology Business Management (TBM) and support Federal Chief Information Officer (CIO) organizations in advancing IT cost transparency and portfolio analysis through the Apptio platform. This role contributes to effective IT investment governance and financial management across federal IT portfolios.
Key Duties and Responsibilities
- Provide support for Capital Planning and Investment Control (CPIC) Select, Control, and Evaluate investment management processes.
- Assist in the implementation and ongoing use of Technology Business Management (TBM) practices utilizing the Apptio platform.
- Contribute to IT cost transparency efforts, including the development and maintenance of cost allocation methodologies.
- Align financial, technical, and operational data with the TBM taxonomy and standards.
- Support Apptio data ingestion processes and IT cost modeling activities.
- Perform IT investment portfolio analysis and develop reports to support Investment Review Boards (IRBs).
- Assist with lifecycle management activities across the CPIC Select, Control, and Evaluate phases.
- Support the preparation and submission of OMB Exhibit 53 and Exhibit 300 documentation, including IT portfolio summaries and major IT investment business cases.
Required Qualifications
- Ability to successfully pass a comprehensive federal background investigation.
- Bachelor's degree in Information Systems, Business Administration, Finance, Public Administration, Computer Science, or a related discipline.
- Three to five years of experience supporting Federal IT portfolio management, IT financial management, or CIO governance functions.
- Hands-on experience with Apptio, the TBM framework, IT financial modeling, and cost transparency initiatives.
- Familiarity with federal IT financial management systems and tools.
- Strong written and verbal communication skills.
Preferred Qualifications
- Prior experience supporting federal agencies such as the Department of Veterans Affairs (VA), Department of Transportation (DOT), or Department of the Treasury.
- Relevant professional certifications, including TBM Executive Foundation, Project Management Professional (PMP), or Certified Government Financial Manager (CGFM).
Senior Project Manager – HR Technology
Job Summary
The Senior Project Manager – HR Technology leads large, enterprise‐wide HR technology and business transformation initiatives. This role owns end‐to‐end delivery of complex programs that span multiple teams, systems, and business functions.
This is a senior individual contributor role for someone comfortable operating at the executive level, driving delivery discipline, and influencing outcomes without direct authority. You will partner closely with HR, IT, Finance, Operations, and external vendors to ensure initiatives are delivered successfully and aligned to business goals.
What You'll Do
Project Delivery & Execution
- Own delivery of large‐scale HR and HR technology initiatives from project kickoff through stabilization
- Define scope, objectives, success measures, resourcing plans, and governance structures
- Build and manage detailed project plans, timelines, budgets, risk and issue logs, and executive‐level reporting
- Identify and proactively manage risks, dependencies, and interdependencies across multiple workstreams
- Coordinate system implementation activities, including requirements validation, testing oversight, deployment planning, and business readiness
Leadership & Stakeholder Partnership
- Lead cross‐functional teams across HR, IT, Finance, Operations, and external vendors
- Facilitate steering committees and deliver clear, concise updates to senior leaders
- Drive alignment across stakeholders and proactively manage change impacts
- Hold teams accountable to timelines, scope, and business outcomes while influencing without direct authority
Governance & Standards
- Ensure projects adhere to enterprise governance, compliance, and quality standards
- Contribute to the ongoing improvement of HR project management and delivery practices
What We're Looking For
Experience
- 8+ years of progressive project management experience, including leadership of enterprise‐level initiatives
- Proven experience serving as the primary project manager on large, cross‐functional HR or HR technology implementations
- Hands‐on experience leading complex system implementations such as HCM, Payroll, Time & Attendance, Talent, or integrated platforms
- Demonstrated ability to partner with executive stakeholders in high‐visibility environments
- Experience managing project budgets, vendors, and external consulting partners
- Experience working within structured PMO or governance environments
- PMP certification preferred
Knowledge, Skills & Abilities
- Strong command of project management methodologies (Waterfall, Agile, and Hybrid)
- Excellent influencing skills with the ability to drive alignment without formal authority
- Ability to translate strategy into clear, executable delivery plans
- Strong executive communication, presentation, and facilitation skills
- Solid financial and operational understanding
- Comfortable navigating ambiguity and complex organizational dynamics
- Strong analytical, problem‐solving, and decision‐making skills
- Ability to manage multiple high‐priority initiatives at the same time
- High level of ownership, accountability, and delivery discipline
- Advanced spreadsheet skills, including Smart Sheets, for tracking, analysis, and reporting
Role Structure
- This is an individual contributor role with no direct reports
- Success is driven through leadership, influence, and partnership rather than people management
Education
- Bachelor's degree in Business, Human Resources, Project Management, Information Systems, or a related field preferred
- An equivalent combination of education and relevant experience will be considered
Work Environment
- Typical office environment with extensive computer work
- Duties may include sitting or standing for extended periods
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
- Must adhere to the company's Code of Conduct and all other policies
Safety
- Follows all departmental and company safety policies and programs
Equal Opportunity Employer
Wayne‐Sanderson Farms is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, veteran status, or any other characteristic protected by law.
IT Support & Infrastructure Lead
Alternative titles: Site IT Lead, IT Operations Lead, Senior IT Support & Infrastructure Engineer, IT Support Supervisor, Senior Systems Administrator
Target Start: May 2026
Salary: $70,000 to $90,000 base + Benefits
About the Opportunity
Little Bridge Search is the recruitment partner for a globally successful international travel operator as it launches its first US office in Altamonte Springs.
This is the first dedicated on-site IT hire for the new office. You will support the day-to-day IT needs of an opening customer operations team of around 25 people, with scope to grow as the site expands.
This is a hands-on, on-site role. It will suit someone who enjoys being close to users, solving day-to-day issues, supporting local infrastructure, and serving as the senior IT person on-site while working alongside a wider global IT team.
What you will do
- Own day-to-day IT support for the Altamonte Springs office
- Provide 1st and 2nd line support, with escalation capability where needed
- Support Microsoft 365, Active Directory, user accounts, onboarding and offboarding
- Maintain local office technology, including desktops, laptops, printers, telephony, VPN and wireless
- Support local network infrastructure, including switches, routers and access points
- Help keep systems secure, documented and aligned with wider IT standards
- Coordinate with local vendors and suppliers when needed
- Support occasional out-of-hours work where operationally required
What we are looking for
- Strong hands-on IT support experience in an on-site environment
- Good Microsoft 365 and Active Directory administration skills
- Experience supporting Windows users, devices and day-to-day office IT
- Working knowledge of switches, routers, wireless and VPNs
- Comfortable in a role with a meaningful amount of 1st and 2nd line ticket support
- Confident operating as the senior IT person on site in a small team
- Clear communicator who works well with non-technical users
Helpful background
- Contact centre, customer service, travel, hospitality, reservations or sales-support environment
- Experience with telephony or UCaaS platforms such as RingCentral, Teams Phone, Zoom Phone, UContact or similar
- Experience supporting a growing office or new site launch
- Exposure to PCI, firewall, wireless or vulnerability tooling would be useful, but is not essential
Interview process
- 2-stage process, including technical and stakeholder interview
Interested?
Apply now for immediate and confidential consideration.
We share the full job description, client name and confirmed benefits with qualified applicants.
About Takanock
Founded in 2023, Takanock, LLC tackles the data center industry's core challenge of developing shovel-ready data center sites by leveraging decades of experience in site selection, power generation, energy markets and infrastructure. Takanock focuses on Tier I and Tier II markets where demand for data centers is greatest and power constraints are most acute. By bringing our own on-site generation and unlocking grid capacity where others struggle, we accelerate deployment timelines and ensure Continuity of PowerSM is dedicated to solving the most complex challenges at the intersection of the digital and energy industries.
Takanock is headquartered in Traverse City, Michigan, and through our additional offices in Fulton, Maryland and Austin, Texas, we focus on developing data center and power projects across the United States. Our expanding team brings a unique combination of technical expertise, market foresight, and regulatory knowledge. With the backing of a $500 million equity commitment, we are well positioned to support rapid growth through modern, secure, and scalable technology solutions.
Location, Salary, and Benefits
This position is to assist our Fulton, Maryland or Austin, Texas office. Takanock provides competitive compensation and benefits, including fully paid medical, dental, and vision plans through Blue Cross Blue Shield, a 401(k) plan with company contributions, profits-interest equity grants, an unlimited PTO policy, a monthly mobile phone stipend, and company-paid parking. The salary range for this position is $80,000-$95,000 per year with a target bonus of 15%
About the IT Associate Role
The IT Associate will join our Legal & Operations team and will work directly with the Senior Manager of GIS and Data Management Systems. This individual will play a key role in supporting the company's growing technology needs while ensuring operational alignment and clear communication between internal Engineering, Development, and Commercial teams, as well as hyperscale customers.
The IT Associate will help manage technical requirements, and will be responsible for day-to-day IT operations, user support, SaaS administration, and maintain Takanock's Microsoft-centric technology stack. The role will also involve working with building automation systems, reviewing technical schematics, and participating in root cause analysis for operational and technical issues.
The IT Associate offers meaningful exposure to modern cloud infrastructure, automation, and AI-assisted workflows, with potential for growth into more senior IT or systems roles as the company continues to expand.
Minimum Requirements
- Excellent problem- solving and, decision-making skills
- Strong PC skills
- Ability to learn quickly and develop new product skills independently
- Ability to manage multiple projects and shifting workloads in a growing industry and entrepreneurial environment
Experience and Skills
- Strong working knowledge of Windows 11 and the Microsoft ecosystem, including Microsoft Entra ID (Azure AD)
- A minimum of 1–3 years of experience in IT support, systems administration, or a related technical role
- Experience supporting or administering Copilot, Claude and, Copilot agents, and general knowledge of other AI tools, including user enablement, governance, and workflow integration
- Familiarity with SaaS platforms such as Airtable, including permissioning, integrations, and basic automation
- Experience supporting Adobe products (Adobe Acrobat, Creative Cloud licensing, user access, and troubleshooting)
- Basic understanding of networking, identity management, endpoint security, and MFA
- Ability to handle sensitive company and employee data with utmost discretion and confidentiality
Essential Functions & Key Responsibilities
IT Support and Operations
- Provide day-to-day technical and troubleshooting support for employees across the company's footprint, including hardware, software, and cloud services, Microsoft 365, Teams, SharePoint, Outlook, and Windows devices
- Manage onboarding and offboarding from an IT perspective, including account provisioning, device setup, and access controls
- Maintain accurate documentation of systems, procedures, and asset inventories
- Identify opportunities and solutions for automation and efficiency using Microsoft tools and connected SaaS platforms
- Administer and support Airtable bases, permissions, and integrations
- Manage Adobe licensing, access requests, and basic troubleshooting
- Coordinate with third-party vendors and managed service providers as needed
Microsoft Ecosystem Administration
- Assist with administration of Microsoft Entra ID, Microsoft 365, and related security controls
- Support device management, updates, and compliance policies
- Help configure and maintain SharePoint sites, Teams channels, and collaboration standards
Copilot, Claude and Automation Enablement
- Lead the technicalSupport deployment and adoption of Microsoft Copilot features and Copilot agents, Claude Cowork and other automation tools
- Collaborate with users in leveraging AI-powered tools to improve productivity and workflows
Security and Best Practices
- Support enforcement of security policies, including MFA, least-privilege access, and endpoint protection
- Assist with audits, access reviews, and compliance-related IT tasks
- Promote best practices for data protection, collaboration, and technology usage across the company
Technology Account Executive
New Business | Hunter Role
Location: Buford, GA
Compensation: Base salary $60,000–$70,000 with OTE $120,000–$140,000+
About SureLock Technology
SureLock Technology is a fast-growing IT solutions provider and a three-time Inc. 5000 honoree, recognized as one of the fastest-growing private companies in America. Ranked #112 in 2022 and #86 in 2023, SureLock continues strong momentum into 2024. Fewer than 20 percent of companies achieve this distinction three years in a row.
We deliver advanced IT solutions across education, government, and commercial markets, with a focus on network infrastructure, data center modernization, and cybersecurity.
Our mission is simple: solve complex technology problems while delivering the best customer experience in the industry. Our core values, proactive ingenuity, positive team harmony, relentless commitment, and trusted reliability, guide how we serve customers and support our team.
About the Role
This is not a Farmer role.
The Technology Account Executive is a new-business, hunter-focused position responsible for prospecting, opening doors, and winning new customer relationships. This role is ideal for someone who wants to build something of their own, a book of business created through effort, consistency, and curiosity.
While relationships you bring in will be nurtured long-term, the primary focus is new logo acquisition. You will own your pipeline end-to-end, from first outreach through close, working closely with engineering and services teams to deliver thoughtful, high-impact solutions.
This is a long-term career opportunity for someone who understands that sustainable success in sales is built over time.
Key Responsibilities
- New Business Development (Primary Focus): Proactively prospect, network, and hunt for net-new accounts within assigned markets and verticals. Create opportunities through outbound activity, referrals, and strategic outreach.
- Pipeline Ownership: Build, manage, and grow a healthy sales pipeline. Maintain accurate forecasting and pipeline hygiene.
- Consultative Selling: Engage prospects using a discovery-first approach to understand business challenges. Learn SureLock’s solutions and guide customers toward outcomes that solve real problems.
- Customer Experience Leadership: Own the customer journey from first conversation through close. Ensure a professional, transparent, and trust-based experience throughout the sales process.
- Internal Collaboration: Partner with engineering, services, and leadership to design strong solutions and execute effectively. Coordinate internal resources to support successful deal outcomes.
- Relationship Building: Develop long-term customer relationships with accounts you bring into SureLock. Create repeatable value and future growth opportunities.
What We’re Looking For
- Experience: Bachelor’s degree or equivalent professional experience. Technology sales experience is a plus but not required. Compensation will align with experience.
- Hunter Mentality: Comfortable creating opportunities and opening doors through proactive effort. Motivated by building something from scratch rather than inheriting accounts.
- Growth Mindset: Curious, coachable, and committed to continuous improvement. Willing to learn both sales skills and technical fundamentals.
- Discipline and Work Ethic: Consistent, daily effort toward pipeline creation and follow-through. Strong personal accountability for results.
- Career Focused: Looking to build a long-term sales career, not just take a job.
Why Join SureLock Technology?
- Build your own book of business and be rewarded for the value you create
- Work alongside experienced technical and leadership teams invested in your success
- Access real training, real support, and real opportunity
- Join a company focused on relationships, accountability, and long-term growth
Join US
At SureLock Technology, we’re not hiring order-takers, we’re building sales professionals who want ownership, growth, and upside.
If you’re driven to hunt, eager to learn, and motivated to build something meaningful over time, we’d love to talk. Let’s build your future, together.
ARBA Retail Systems, headquartered near Chicago, Illinois, is a leading provider of Payroll Deduction POS Software. We serve healthcare facilities, corporations, and independently owned retail businesses, offering solutions tailored to sectors such as cafeterias, coffee bars, and retail locations. Our products are built on Microsoft’s .NET SQL framework and leverage cutting-edge Cloud Computing technology to deliver advanced POS applications. By automating transactions, our software helps businesses improve efficiency, increase sales, and enhance profitability across various industries, including healthcare and retail.
We are seeking a full-time Technology Sales Consultant to join our on-site team in Lisle, IL. In this role, you will identify client needs and provide technology-based sales solutions, act as a trusted advisor, and build long-term client relationships. You will be responsible for meeting sales targets, managing customer accounts, and collaborating with internal teams to execute sales strategies. The position also involves presenting ARBA products, recommending tailored solutions, and maintaining a continuous pipeline of potential clients.
- Expertise in Sales Consulting and Consulting, with a solid understanding of assessing client needs and providing tailored solutions
- Strong background in Sales and Sales Operations, with a proven ability to meet and exceed targets
- Experience in Account Management to build and maintain long-term client relationships
- Exceptional communication, presentation, and negotiation skills
- Ability to work effectively in a team-oriented, fast-paced environment
- Proficiency in CRM systems and Microsoft Suite
- Previous experience in the POS or retail technology industry is a plus
- Bachelor's degree in Business, Marketing, or a related field preferred
About Us
We are a leading technology and electrical contracting organization specializing in the design, implementation, and support of ICT systems for commercial, industrial, healthcare, government, and mission-critical facilities. Our team delivers innovative technology infrastructure solutions that power connectivity, communication, and security in today’s digital-first world.
Position Overview
The ICT Engineer will play a key role in planning, designing, and implementing network infrastructure, communications technologies, and intelligent building systems. This role requires a strong technical foundation in structured cabling, network systems, wireless technologies, and industry standards, with the ability to collaborate across engineering, field installation, and client teams.
Key Responsibilities
•Develop ICT infrastructure designs, drawings, and specifications including structured cabling, pathways, and equipment rooms
•Support outside plant (OSP) and inside plant (ISP) low-voltage system planning
•Create technical documentation, submittals, and as-built packages
•Perform site surveys, assessments, and technology audits
•Assist in wireless network planning, DAS coordination, and technology integration
•Provide engineering support during installation, testing, and commissioning
•Ensure compliance with TIA, BICSI, NEC, and relevant standards
•Collaborate with project managers, field technicians, engineers, and clients
•Troubleshoot ICT-related issues during design and build phases
•Participate in QA/QC reviews and support project close-out deliverables
Qualifications
Required
•Bachelor’s degree in engineering, Information Technology, Telecommunications, or related field — OR equivalent experience
•Strong understanding of ICT design standards (TIA/EIA, BICSI, NEC)
•Knowledge of structured cabling, fiber, network hardware, pathways, and grounding
•Technical aptitude with network systems, Wi-Fi, DAS, and smart building technology
•Excellent documentation, communication, and coordination skills
Preferred
•BICSI credentials (RCDD, DCDC, TECH, INST, RTPM, etc.)
•CCNA, Network+, or similar networking certifications
•Experience with CAD, BIM, or modeling tools
•Experience in construction or technology integration environments
•Familiarity with project management tools and workflows
What We Offer
•Employee Stock Ownership Plan (ESOP)
•Competitive salary
•Comprehensive benefits package
•Professional growth and certification support (BICSI, manufacturer training, etc.)
•Opportunity to work on high-profile technology infrastructure projects
•A collaborative culture focused on innovation and continuous improvement
Relocation Not Available: Local Candidates Only
Executive Assistant Position Summary
The Executive Assistant to the Global Technology Executive provides high-level administrative, operational, and strategic support to enable the effectiveness of the global technology organization. This role goes beyond traditional executive assistance, serving as a trusted partner to the Executive with direct responsibility for project portfolio coordination, technology procurement leadership, and cross-functional communication.
The ideal candidate demonstrates a strong sense of urgency, exercises exceptional judgment and confidentiality, and possesses advanced Microsoft Office skills, particularly in Excel and PowerPoint, to support executive decision-making and enterprise-wide initiatives.
Executive Assistant Key Responsibilities
- Executive & Strategic Support
- Provide proactive, high-level administrative support to the Executive, including calendar management, meeting coordination, and preparation of executive materials
- Anticipate needs, prioritize competing demands, and act with urgency in a fast-paced, global environment
- Handle highly sensitive and confidential information with discretion and professionalism
- Serve as a trusted liaison between the organization and internal/external stakeholders
- Establish disciplined, proactive calendar management, optimizing the Global Executive’s time through strategic prioritization, preparation, and conflict resolution across multiple time zones
Project Portfolio Support
- Support the Global Technology Project Portfolio by tracking initiatives, milestones, dependencies, risks, and deliverables
- Maintain and manage portfolio dashboards, reports, and executive summaries using Excel and PowerPoint
- Coordinate portfolio reviews, governance meetings, and leadership updates
- Partner with project managers and technology leaders to ensure timely, accurate reporting and follow-through
Procurement Coordination Responsibilities
- Act as the primary point of coordination for technology procurement activities on behalf of the organization
- Manage purchase requests, vendor onboarding, renewals, and contract documentation in collaboration with Finance, Legal, and Procurement teams
- Track budgets, forecasts, and spend using Excel-based models and reporting tools
- Ensure procurement processes are followed efficiently while meeting business urgency
Communication & Collaboration
- Prepare clear, concise, and professional executive communications, presentations, and reports
- Facilitate effective communication across global, cross-functional teams
- Represent the Organization with professionalism, responsiveness, and credibility
Executive Assistant Required Qualifications
- 8-10 years of experience supporting senior executives, preferably in a technology or global corporate environment
- Demonstrated experience supporting project portfolios and/or procurement processes
- Exceptional organizational skills with a proven ability to manage multiple priorities under tight deadlines
- High level of integrity with demonstrated ability to maintain strict confidentiality
Executive Assistant Technical & Professional Skills
- Advanced proficiency in Microsoft Office, with particular strength in:
- Excel (tracking, reporting, formulas, data analysis)
- PowerPoint (executive-level presentations, storytelling, visual clarity)
- Strong written and verbal communication skills
- Detail-oriented with excellent follow-through and accountability
Executive Assistant Personal Attributes
- Strong sense of urgency and ownership
- Highly professional, discreet, and trustworthy
- Confident communicator who can interact effectively with senior leaders
- Proactive, resourceful, and solution-oriented
First 90 Days – Success Metrics
First 30 Days: Orientation & Foundation
- Establish a trusted working relationship with the Executive and key members of the technology leadership team
- Demonstrate full understanding of Global Executive’s priorities, operating rhythm, and decision-making cadence
- Independently manage calendar, meetings, and communications with accuracy and responsiveness
- Gain working knowledge of the global technology project portfolio, key initiatives, and governance processes
- Learn and adhere to all confidentiality, procurement, and financial control requirements
- Produce accurate, timely meeting materials and executive communications using Excel and PowerPoint
Days 31–60: Ownership & Execution
- Independently coordinate project portfolio reporting, including dashboards, timelines, and executive summaries
- Deliver consistent, high-quality portfolio updates that require minimal revision from leadership
- Take ownership of technology procurement coordination, including tracking requests, approvals, and renewals
- Establish reliable Excel-based tracking for spend, contracts, and procurement status
- Proactively identify risks, gaps, or delays within the project portfolio or procurement processes and escalate appropriately
- Demonstrate a strong sense of urgency through timely follow-up and issue resolution
Days 61–90: Optimization & Impact
- Operate as a trusted extension of the Global Executive, anticipating needs and driving follow-through without prompting
- Provide clear, executive-ready visibility into the technology project portfolio, enabling informed decision-making
- Improve efficiency and clarity in portfolio and procurement reporting through refined templates or processes
- Ensure procurement activities are well-documented, compliant, and aligned with budget expectations
- Deliver polished executive presentations and communications with consistent quality and professionalism
- Be recognized by key stakeholders as reliable, responsive, and highly confidential
90-Day Outcomes
- By the end of the first 90 days, the Executive Assistant will:Enable the Global Executive to focus on strategic priorities with confidence in operational execution
- Provide dependable, accurate insights into project portfolio status and technology spend
- Serve as a central point of coordination across portfolio management and procurement
- Establish credibility and trust across global technology and corporate partners
PURPOSE OF THE POSITION: The primary purpose of this position is to take orders from the customers in the dining room, quickly and correctly; enter orders into the Point of Sale System; and bring food and beverage, items along with other necessary items, to the table. This position is critical to the success of this Pizza Hut in that it is a necessary step in selling and delivering products to its customers.
ESSENTIAL FUNCTIONS: The following functions have been determined to be essential to the successful performance of this position.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members.
I. CLEANING AND PREPARING DINING ROOM. Servers are responsible for ensuring cleanliness and proper organization of dining room. They are responsible primarily for their own sections, and secondarily, for the other servers' sections. All Servers will assist other Servers when needed and/or time permits.
A. Servers check sections in the dining room for readiness for customers.
B. Ensure that tables, booths, and chairs are clean.
C. Clean dining room windows and carpet.
D. All tables must have one placemats for each seat. For example, 4 placemats on the table at a 4-top booth.
E. All tables must have correct marketing materials, such as table tents. Clean or replace any that are not clean.
F. All tables must have correct condiments, and paper towels. Condiment containers must be clean and full.
II. SEATING CUSTOMERS. Servers are responsible for all aspects of customer service, including greeting customers at the door, and seating them at tables.
A. Within 30 seconds of their arrival, Servers will greet customers at the door, at all times being friendly and professional. All Servers are responsible for taking turns seating customers, so that all customers are greeted and seated within the 30 second standard.
B. Determine how many customers are in the party, and which server's section is next in the rotation.
C. Check for special needs of customers, such as a person in a wheelchair or using a walker or a person who may have a speech/hearing or visual impairment. Also, consider special needs of groups with children who may need highchairs or boosters.
D. Escort customers to the table, walking at a casual pace, not rushing the customers.
E. On the way to the table, tell the customers about specials or suggest they try breadsticks or chicken wings while considering what they want for their meal.
F. Deliver menus to the customers and inform them that their Server will be right with them.
III. GREETING, SUGGESTIVE SELLING, AND SERVING CUSTOMERS. When customers are seated in a Server's section:
A. Servers will greet his/her tables within 2 minutes of the customers being seated.
B. Bring all serviceware to the table when you greet your customers at the table.
C. Suggest an upgraded soft beverage or alcoholic beverage (to adults, at restaurants with alcoholic beverages.) Write down beverage orders.
D. Explain the menu, and suggest customers order breadsticks or wings to start with while looking at the menu. Write down appetizer order.
E. Enter appetizer and beverage orders into SUS, the Point of Sale system.
F. Prepare beverages, and deliver beverages, on tray, to customers' table.
G. A certain protocol is maintained in this process in that the server is expected to pour the drinks if the customer orders a pitcher of drinks. Serving drinks must be done within 3 minutes after taking the order.
H. Suggestively sell specialty pizza and other menu items to customers. Write down customers' orders, and suggest add-ons, such as salads, or breadsticks or wings to share.
I. Enter entree orders into SUS, the Point of Sale system.
J. Follow up at the table before the main entree arrives to determine if the guests need refills of their beverages or anything else before the order arrives.
K. Prebus table of any dishes that the customer is finished with.
L. Deliver the main entree to the table. It is necessary to serve the first slice of pizza to the guest.
M. Check back at the table to determine if everything is satisfactory and to sell additional food items. Prepare and serve additional food items. Prebus table of any dishes that the customer is finished with.
N. As customers are close to completing their meals, suggest a cookie or Cinnastix to share.
O. Enter dessert orders into SUS, the Point of Sale system
P. Deliver the check to the table, laying it down on the table and thanking the customer for his/her business and inviting them to return. Prebus table of any dishes that the customer is finished with.
Q. Deliver any needed/requested packaging for leftover menu items.
R. Servers deliver checks and process customers' payments rapidly, within 3 minutes.
S. After customers leave the restaurant, the Server will bus, clean, and reset the table for the next guest(s). This involves clearing dirty dishes, silverware, etc. and disposing of them in the correct receptacle for washing, wiping the table off using the hand towel and cleaning solution, and putting placemats and napkins on the table. Clean booster chairs, and clean and reset high chairs.
IV. Servers also assist with answering phone calls, taking carryout and delivery orders, and respond to customers at the carryout counter and drive-thru window; locating carryout orders and cashing out carryout customers' orders.
VI. Servers also perform sidework (such as slicing lemons for tea), as assigned by the Restaurant Management Team.
VII. Servers are responsible for maintaining salad bar (in restaurants with salad bars), including refilling items by prescribed method as needed, straightening utensils, and generally keeping the salad bar cleaned and organized.
VIII. At the end of the shift, Servers must ensure that their assigned section is clean and ready for service for the next shift, including:
- A. Ensuring that tables, booths, and chairs are clean.
- B. Cleaning dining room windows and carpet
- C. Ensuring that all tables have one placemat for each seat. For example, 4 placemats on the table at a 4-top booth.
- D. Making sure that tables have correct marketing materials, such as table tents. Clean or replace any that are not clean.
- E. Verifying that tables have correct condiments, and paper towels. Condiment containers must be clean and full.
IX. At the end of the shift, Servers must perform duties listed on an assigned clean up list obtained from the Manager on Duty. Items on this list include tasks such as:
- A. Filling salad bar by prescribed method (in restaurants with salad bars.)
- B. Restocking server station.
- C. Cleaning shelves. Some are reached by use of a stepladder.
- D. Cleaning highchairs and booster seats using a hand towel and cleaning/sanitizing solution.
- E. Washing dishware as instructed.
- F. Filling condiment shakers in assigned section or station.
X. At the end of the day, Servers will perform closing tasks, as assigned by the Manager on Duty, such as:
- A. Break down the salad bar (in restaurants with salad bars) by removing the food items and storing, wiping down the salad bar insert pan, iceless top, formica top and sneeze shield.
- B. Vacuum any carpeted areas of dining room.
NON·ESSENTIAL: The following are job functions customarily performed by Servers, but are not considered essential functions.
- A. Washing dishes with automatic dishwasher as instructed during cleanup times.
- B. Mopping and other cleaning of other areas other restaurant.
MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job.
A. Able to perform or able to learn to perform the essential functions of the position, and do so at an acceptable pace.
B. Sufficient physical condition to perform the functions of the position. Position involves these physical processes:
1. Lifting completed menu items, delivering them to tables, and serving customers.
2. Bending and stooping. Must be able to bend over to serve customers.
3. Standing and walking. The majority of on job time is spent standing and walking.
4. Must have sufficient visual ability to perform the essential functions of the job.
5. Must be able to communicate with supervisors, co-workers, and customers.
6. Must be physically able to work under conditions of high temperature. Food preparation areas are located close to ovens. Ambient temperature in this area often exceeds 80 degrees.
C. Self-control. Must be able to work under conditions of stress due to pressures from volume of business, time and variety of orders, while maintaining self composure and interacting effectively with co-workers and supervisors.
D. Mental alertness. At times the person responsible for this position works alone, without supervision or assistance. Must have sufficient mental ability to work effectively without supervision or assistance and perform the job functions in a consistent and reliable manner.
EQUIPMENT USED:
Serving tray, ticket book, flatware, and serving trays.
"Point of Sale Computer'. Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paid outs, delivery orders, and dispatching delivery orders.
"Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table. where clean dishes air dry and are sorted for storage.
"Pan Gripper'. This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Cutting Board". This is a hard surface board, rectangular or square in shape used to cut pizzas on and other food products.
"Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items.
"Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises, in the kitchen area. This job description was prepared from observing the work in process and from information provided by the management of Daland Corporation.
Job Title: Senior IT Engineer
Job Location: Richardson, TX
Duration: 6+ months contract
Pay Rate: $75/hr
Job Description:
- Responsible for architecting, deploying, and supporting information (IT) and operational technology (OT) solutions for one of our most mission critical manufacturing sites and growing businesses in Richardson, Texas.
- The Full Stack Engineer will be responsible for operational support of Server Infrastructure - both virtual and physical. You will work in VMware, Windows & Linux Server Architecture & Administration. You will be helping to deploy and support our initial Kubernetes Container-based application environments and to grow that technology base.
Key Responsibilities:
- Operational support of on-premises server stacks and technology. Working with Corporate IT teams to maintain as much to standards as possible but focused on the tier 1 24 X 7 mission critical needs of the site.
- Work with Hyper-Converged Infrastructure technology platforms such as Dell VXRail and newer.
- Troubleshoot performance issues related to virtualized and physical server workloads.
- Facilitate implementation of new technology stacks and migration of workloads from physical servers to virtualized instances wherever possible.
- Work with semiconductor process and equipment vendors to continually evolve infrastructure for the best performance and fault tolerance.
- Participate in calls / meetings with site and corporate team members to address and troubleshoot application and or infrastructure related issues.
- Participate in daily tier meetings with factory systems and manufacturing operations teams.
- Work with Corporate IT and Global Security to maintain all infrastructure to corporate and semiconductor cyber security standards.
Basic Qualifications (Required Skills/Experience):
- 5+ years of experience in operational support of enterprise server ecosystems.
- 5+ years of experience with Windows Server OS and RHEL LINUX 5-9.X
- 3+ years of experience with ServiceNow or another similar formal Service Management platform and/or methodology.
- 3+ years of experience with virtualization platforms such as Vmware, vSAN, Vsphere, and VCF/NSX 1+ years of experience with Docker and Kubernetes for container orchestration.
- Experience with one or more of the following: Server automation activities or Infrastructure as code - Tanium, CHEF, JSON, Powershell, Ruby, or other scripting languages.
- Experience with network fundamentals such as - Firewall configuration, VPN setup, VLANs, subnetting, IP addressing, DNS, DHCP, NAT, routing, and switching.
- Experience with backup, disaster recovery, and technology resilience strategies / processes.
- Must demonstrate proficiency in documenting infrastructure, automation scripts, and system configurations to ensure clarity, maintainability, and operational continuity.
Preferred Skills:
- Experience in all aspects of the software development lifecycle including requirements gathering, design, coding, testing and production support.
- Experience with support of Network infrastructure such as Cisco Nexus & Catalyst switches.
- Experience with support of contemporary data recovery products such as Rubrik.
- Experience with support of IT/OT systems and applications, including network implementation & segmentation, equipment integration and automation, and manufacturing execution systems (MES).
- Understanding of supervisory control and data acquisition (SCADA), manufacturing focused Windows-based PC and servers, and industrial network architectures and how to effectively support these technologies. The ability to be a change agent and promote positive change in the organization
Education:
- Bachelors Degree
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
Thanks & Regards,
Haider Khan
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