Link Management Jobs in Usa
12,487 positions found — Page 5
We're Hiring: Workforce Management Analyst
At NSD, we're a leading provider of vehicle protection solutions, supporting millions of drivers, dealers, agents, and financial institutions nationwide. Our mission is simple: deliver innovative products and exceptional service that keep motorists protected and moving forward.
We're looking for a Workforce Management (WFM) Analyst to join our growing team. This role is ideal for someone who thrives in a data-driven environment and enjoys turning insights into operational impact.
What You'll Do
As a key partner to leadership, you will provide analytical and operational support to ensure optimal staffing, efficiency, and service delivery:
- Support forecasting, scheduling, and capacity planning initiatives
- Maintain WFM system inputs to ensure accurate forecasts and schedules
- Monitor real-time performance (call volumes, queues, adherence) and escalate risks to service levels
- Execute intraday staffing adjustments, including schedule changes and overtime coordination
- Analyze performance metrics such as adherence, productivity, and utilization
- Develop and deliver standard and ad-hoc reporting (service levels, occupancy, shrinkage, forecast variance)
- Assist in short- and long-term capacity planning using historical and trend analysis
- Partner cross-functionally to ensure data accuracy and reporting consistency
- Document processes and contribute to continuous improvement initiatives
What We're Looking For
- Bachelor's degree in Business, Analytics, Operations, or related field (preferred)
- 3–5 years of Workforce Management, operations analytics, or contact center experience
- Experience with Verint WFM tools
- Strong analytical skills with the ability to translate data into actionable insights
- Advanced Excel and reporting proficiency
Why Join NSD?
We believe in taking care of our people—both professionally and personally:
- Comprehensive Benefits: Health, Dental, Vision, Life, Disability + Pet Insurance
- Work-Life Balance: Generous PTO, holidays, and a family-friendly schedule
- Culture That Cares: Team events, recognition programs, and family days
- Career Growth: A strong track record of promoting from within
Ready to make an impact? Apply today or message me directly to learn more.
#Hiring #WorkforceManagement #WFM #CallCenter #Analytics #Operations #NowHiring #Careers
3-6 Month Contract | Potential to Extend
40 Hours per Week
Hybrid - Downtown Chicago (Onsite Tuesday-Thursday, Remote Monday and Friday)
Our agency client is seeking a Project Management Director with experience in food packaging, process optimization, and documentation to support one of their high-profile accounts. This engagement will run 3 to 6 months with the potential for extension.
This is an excellent opportunity for a tech-savvy, strategic project management leader who excels at guiding teams, optimizing processes, and ensuring smooth project delivery. The Director will oversee a team of 10 project managers and serve as the main point of contact for both internal teams and clients.
You will ensure that all projects meet scope, timeline, budget, quality, and margin expectations while supporting a fast-paced environment that delivers more than 200 projects per month.
Responsibilities:
- Lead day-to-day project delivery for a major, high-visibility food packaging account
- Develop project scopes, schedules, and budgets in partnership with clients and internal teams
- Define project goals and ensure alignment with client vision and business objectives
- Own and track project margins and identify optimization opportunities
- Mentor and manage a team of 10 project managers
- Collaborate closely with designers, strategists, account managers, and cross-functional partners
- Serve as the primary client contact for project-related communication, updates, and relationship building
- Communicate project milestones, risks, and updates proactively
- Partner with the PMO to ensure consistent delivery standards and adherence to organizational processes
- Implement PMO best practices and methodologies across all phases of the project lifecycle
- Oversee project portfolio planning and ensure alignment with the overall business strategy
- Provide accurate reporting, insights, and recommendations to leadership
- Drive continuous process improvement and workflow documentation
Requirements
- A background in food packaging or a related industry is required
- Strong client-facing experience with the ability to maintain and grow relationships
- Proven project leadership and strategic planning skills
- Experience leading a team of 10 or more project managers
- Highly organized and able to thrive in a fast-paced workflow (200+ projects per month)
- Skilled in process optimization and documentation
- Tech-savvy, with experience using project management tools (Workfront strongly preferred)
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AB19-1978967 -- in the email subject line for your application to be considered.
Amy Banks - Senior Recruitment Manager
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United is a new role.
This job was first posted by Creative Circle on 02/25/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
We are looking for a Director of PM to join a rapidly growing $100M ARR defence technology unicorn!
This company is going from strength to strength and is continuing to build out a stellar Product Management function with this appointment.
This Director of PM will focus on their core platform and have a wide scope over many products, including Agentic AI initiatives, the Project Management suite platform, data suites, and various other workflows. This role will start off as an IC but quickly assume authority over a couple of other PMs who already work on the core platform offering today. Many of their products are already in the market, but they are at various stages of maturity, so there is plenty of scope to build these capabilities out significantly.
Must have experience for this role includes:
- 7+ years of PM experience, specifically in B2B SaaS, ERPs, or highly configurable specialized industry platforms.
- Experience working in a rapid startup/growth environment and extensive experience with building out enterprise tools.
- Full lifecycle Product Management experience, strong strategic nous, and an ability to drive the roadmap of a highly successful core product.
- Have experience building customized workflows for multi-persona platforms.
- US Citizenship (in order to pass security clearance if you don't already have it).
- Any experience working in or around the DoD is highly desirable, but not essential.
Compensation - $180k-$220k + bonus (30%) + equity
Location - Arlington VA, or Pittsburgh PA (relocation assistance provided)
If you are interested in learning more about this opportunity, please reach out. As always, please be patient as we work through applications!
Position Title: Personal Care Management Skills Trainer
Location: Seekonk, MA 02771, USA• Somerset, MA 02726, USA• Fall River, MA 02720, USA• Swansea, MA 02777, USA• New Bedford, MA 02740, USA
Requisition Number: Req #252
Job Description
Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.
A community based Senior Skills Trainer for our Personal Care Attendant Program. The Skills Trainer will educate consumers on how to successfully manage their consumer-directed hands-on care. The Senior Skills Trainer will also be primarily responsible for other skills training department wide tasks and processes.
• Bilingual English preferred in any languages
• Full time position, 35 hours a week
• Monday - Friday, 8:30 am to 4:30pm
• Travel required, cover a 60 mile radius of your home address
• Must have a valid driver's license
• Must have reliable vehicle to travel throughout assigned service area
• Mileage reimbursement
• 2 day orientation in Stoughton in person
- Follow-up on assigned functional skills training in a timely manner as determined by contract.
- Assess consumers and/or surrogate ability to manage PCA services.
- Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.
- Maintain confidentiality in all consumer related issues.
- Attend in-service, supervision and staff development meetings when requested by Supervisor or Manager.
- Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.
- Demonstrate a commitment to the Independent Living philosophy of consumer control.
- Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
- Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines.
- Assigned referrals and intake documentation
- Service Agreements and Assessments for re-evaluations
- Supportive documentation for intakes and re-evaluations as needed
- Return all phone calls from surrogates and consumers within 72 business hours
- Work within policies to complete and submit internal requirements:
- Progress Notes
- Dayforce, Outlook Schedule
- Mileage and Expense Forms
- Return all required email communications within 48 business hours.
- Follow up with Supervisor and/or Program Assistant on requests for skills training and tracking reports:
- Non-billing, overbilling and ineligible consumers
- Provide training and ongoing support for EVV
- Major problems requiring skills training
- Consumer status updates
- Intake, Quarterly and Annual Reviews
- Perform other duties as assigned by the Skills Trainer Supervisor
- Experience providing services for people with disabilities and knowledge of PCA programs is preferred.
- Experience or education in teaching or counseling is helpful.
- Knowledge of community resources and social service systems is beneficial.
- Excellent communication, organizational, and writing skills.
- Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
- Specialized training provided as needed.
- Bachelor’s Degree preferred; GED or High School Diploma required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit, stand, walk, use hands to finger, handle or feel; and reach with hands and arms.
Travel:Travel is required for this position. Must have a valid driver’s license and reliable vehicle to travel within assigned service area.
Other Duties:Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
- Sign on bonus
- Work/Life Balance
- Paid time off - 25 days per year for full time staff
- 14 paid Holidays
- Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
- Basic Life, Short Term and Long-Term Disability
- On-site gym (Stoughton Location) and wellness initiatives
- Annual Reviews with merit-based increases
- Employee Recognition Program
- Financial Wellness - 403(b) Retirement Plan with matching
- Continuing Education, Training and Advancement opportunities
Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Family: Associate
Job Function: Non-Supervisor
Pay Type: Hourly
Hiring Rate: 21 USD
Travel Required: Yes
Compensation details: 21-21 Hourly Wage
PI5a1586d0c50a-37344-39512159
- Hybrid 12+ Month Contract Pay: $20-25 per hour Manage all business aspects of Aftersales customer relations, vehicle repurchase demands, trade assist in all Markets/Dealers with the goal of reducing costs and retaining customers.
This includes acting as the primary liaison for the Region, Dealerships, Warranty Services Group, Sales, Aftersales, Customer Relations, Finance, Engineering, Legal, Logistics, Client Financial and Vendors.
Overall Deliverables This content should not be construed as an exhaustive statement of responsibilities or requirements.
Employees may be required to perform other job-related responsibilities in order for the department to achieve its’ goals.
Responsibilities: • Mastery of sales process and ability to "desk a deal".
• Knowledge of customer retention options.
• Build solid relationships with Field reps and Dealership Service personnel.
• Work hand-in-hand with Customer Advocacy to recognize potential customer dissatisfaction early in the ownership process through dealership contact, customer contact, legal, or early warning system.
• Knowledge of options to resolve.
• Ability to develop seamless strategies to keep customers in the brand while helping to maintain the dealer/customer relationship.
• Recognize industry trends of like brands for customer retention and apply internally.
• Ability to communicate all of the above to Customer Advocacy Team.
• Practice fiduciary responsibility in each case.
• Ensures Customer Satisfaction by managing vehicle repurchase and trade assist responsibilities including case evaluations and final decisions quickly.
• Identifies customers who can be retained in the brand through skillful negotiation utilizing cost benefit analysis • Possesses familiarity of Lemon Law Buyback state regulations.
• Maintain contact with legal dept to ensure that compliance with appropriate state regulations is followed.
• Manages and distribution and proper filing of all required documentation, releases, disclosures, deal jackets in a timely fashion from issue through to completion.
• Understands and communicates vehicle logistics to vendor, dealers and CPO Team.
• Maintains contact with plaintiff counsel on pre-litigation cases • Responsible to audit claims to verify accuracy and compliance.
• Works with Warranty Services Group (WSG) to manage addition and removal of vehicle status and inquiries.
Compile reporting for various activities.
• Work with Finance, Legal, MBFS, Engineering, WSG, Field, dealerships, vendors, CCMs to establish clear and open communication channels for every facet of the Customer Retention process • Support NLP 5% reduction of Lemon Law BuyBack spend.
Qualifications • Bachelor’s Degree (accredited school) or equivalent work experience with emphasis in:
- Business Administration
- Business Management
- Finance
- Marketing Must have 5+ years (total) of experience in the following: • Administration
- Proficient Knowledge of administrative procedures, process/project development, and system procedures.
• Automotive-Retail
- Comprehensive Knowledge of retail processes and procedures, with emphasis in New and Pre-owned (including CPO) sales, accessories, service and parts.
• Business
- General
- Comprehensive Knowledge of fundamental business practices and concepts that impact the success and profitability of the organization.
• Sales
- Proficient Knowledge of selling processes, procedures and techniques used by the industry to create a positive customer experience and encourage repeat business.
• Legal
- Comprehensive knowledge of the Song Beverly Consumer Warranty Act and courtroom processes/proceedings.
Additional Information • Must be able to work flexible hours/work schedule • Requires valid driver’s license • Travel domestically
The Food and Beverage Department at Six Flags Great Adventure has an exciting opportunity available and is looking for candidates to be a part of the Hospitality Management – Food and Beverage Internship Program. Our goal within the Food and Beverage Department is to not only deliver exceptional meals to our guests, but to also assist in making memorable family experiences around our meals while following the Six Flags Mantra. Joining our program will provide you the tools necessary to jumpstart a career within the Hospitality Management world by providing you the knowledge of Back of House and Front of House operation.
Responsibilities: Key Duties and Responsibilities:
Selling food and beverages at outdoor carts and/or indoor restaurants.
Taking and filling orders and being able to multitask.
Preparing and assembling food items in a kitchen area, including the use of a fryer, grill, broiler, and other industrial cooking equipment.
Preparing, handling and serving food products including but not limited to meat, meat products, pork, shellfish, egg, dairy, gluten, soy, and nut products.
Point of Sale Handling, and processing orders properly for the kitchen.
Dispensing and selling alcoholic beverages.
Setting and stocking tables, outdoor carts, and restaurants.
Working with cleaning chemicals.
Working independently or as part of a large team.
Plans for and ensures that all Team Members, facilities, and materials are in complete readiness for daily operation.
The opening and closing duties, along with identifying and reporting repair and maintenance of kitchen equipment.
Remain in strict accordance with the Department of Health and Beverage Laws.
Ensure adequate stock of supplies and also consistently maintain venue inventory.
Manage food, beverage, and non-labor costs through proper hands on monitoring.
Qualifications: Qualifications for each applicant:
Must be at least 18 years old by program start date
Must be professional, outgoing, energetic, self-motivated, and able to motivate others, and have a positive attitude.
Have open availability
Work a minimum of four days of the week, two being weekend days (Friday-Sunday)
Work a shift that will at minimum be eight hours
Willing to work at minimum thirty-two hours a week
Be open to Bi-Weekly/End of Program Evaluations
*Please be sure to attach a resume, applications without it will be not be considered for the position.*
Six Flags Entertainment Corporation is the world's largest regional theme park company with 26 parks across the United States, Mexico, and Canada. For more than 58 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks and unique attractions. With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags Great Adventure is to create fun and thrills for all ages.
We are organized, proactive, and resourceful professionals who thrive in high-performing teams. We excel in dynamic, fast-paced environments, where meeting deadlines and exceeding expectations are part of our daily routine. Our attention to detail ensures that all relevant information is properly accounted for, and we dive into the specifics to deliver outstanding results. We take pride in our ability to prove ourselves and seek opportunities to advance our careers within a reputable and award-winning company.
Does this sound like you? Apply to our Digital Marketing PM Talent Bench today!
As a Project Manager you have:
- Digital agency experience (must have)
- Client-facing experience
- Well-versed with digital marketing tools and platforms
- Strong organizational and prioritization capabilities in a fast-paced environment
- Exceptional verbal and written communication skills for clear and effective presentations
- Understanding of creative, website, and digital marketing channels (SEO, Paid Media, Social, etc.)
- Experience with budget management
- Team player
Red Door Interactive is an Equal Opportunity Employer Celebrating the Diversity of Our Employees, Our Clients, and the Work We Do.
When work resonates with people in a wide range of industries, geographies, and cultures, we all win. To create impactful work together, we nurture an inclusive environment that invites diverse voices and empowers our people to contribute their whole selves to our craft.
Red Door Interactive is an Equal Opportunity Employer Celebrating the Diversity of our Employees, our Clients, and the Work We Do.
Location: Hanscom, MA
Type: Full-time
US citizens, GC holders preferred, NO third-party corp-to-corp accepted for this job
Job Requirements: The contractor shall possess comprehensive knowledge of principles, policies, and practices of systems acquisition and program management, as well as knowledge of roles and responsibilities as defined in DoDI 5000.02, AFI 63-101/20-101, and other relevant guidelines.
NOTE: THIS IS AN IN-PERSON ROLE
We are seeking dedicated individuals to join our team as a Manager in Training. In this role, you will have the unique opportunity to learn from the best in our company and receive mentorship from our executive leadership team.
As we continue to experience significant growth, we are looking to bring in individuals who are eager to learn, grow, and be mentored into leadership positions within our organization.
We are looking for individuals who are looking for a career. If you are looking for a career that does not have that glass ceiling, this might be the opportunity for you.
Must have a clean background and have your own transportation.
Career Opportunity with a 125+ Year-old company
- Average 1st Year $75,000-$105,000
- Great Retirement Plan
- Access to company benefits
- Weekly Bonus
Key Responsibilities:
- Service existing client base and manage client relationships.
- Supervision of team activity and results
- Train and develop incoming team members on existing systems.
- Daily reporting of field activity using Salesforce-based CRM
- Daily focus on client management/growth, training, and leadership development
Required Skills / Desired Qualifications:
- Excellent organizational skills and attention to detail.
- Strong interpersonal and communication skills.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and delegate them when appropriate.
- Ability to function well in an occasional high-paced environment.
- Passion for helping people and developing relationships.
- Sales or customer service experience.
- Self-motivated and goal-oriented mindset.
- The desire to be active in the community.
- Knowledge of CRMs (Salesforce preferred).
Why Us?
- Unlimited Earning Potential: Your dedication determines your earnings.
Company Culture:
- Here people are ambitious but respectful, high-energy, and treat every member like family.
- We work hard, play hard, and are looking for someone with that same approach to growing their career that will be a fit for our office culture.
- Grow with Us: Dive into continuous learning and development opportunities
Job Description –
- Program Increment (PI) Planning Artifacts: Including PI Objectives, Program/Platform Board, and capacity plans.
- Dividing PI into Sprints and Plan Sprints
- Jira Project & Portfolio Management: Configuration and maintenance of Jira projects, boards, dashboards, and reports to track Platform/Program progress, team velocity, and other key metrics.
- Managing internal and cross-functional teams to deliver platform and program milestones
- Program Governance & Status Reports: Regular reports on platform/program status, risks, dependencies, and budget.
- Risk & Dependency Management Logs: Actively maintained logs of platform/program-level risks, impediments, and cross-team dependencies.
- Safe Implementation & Improvement Roadmap: Documentation outlining the strategy for adopting and improving Safe practices within the program.
- Stakeholder Communication Plan, Alignment & Materials: Regular updates, presentations, and communications tailored to various stakeholder groups.
- Cascade and Communicate Core Message Database version to the TPM Team/SW Team with the tags that changes
- Pull and Maintain Platform/Program Timing of all architectures to ensure team is working to the right timing
- Coordination and managing delivery including communication to different teams.
