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Purpose: The Senior Director of Labor Relations supports the VP of Labor Relations by developing and implementing labor strategies, managing labor relations processes, ensuring compliance with labor laws, and effectively managing union relationships.
Essential Functions:
- Collaborates with senior leadership to develop and implement labor strategies and programs that address workplace disputes and promote a supportive work environment
- Develops and applies policies and procedures, supporting the implementation of best practices for various labor relations issues
- Administers the company’s labor strategy at both company and local levels and ensures systems and processes are in place for compliance; provides guidance on dispute resolution, including negotiations, grievances, and arbitration
- Develops and executes bargaining strategies that align with business objectives, working closely with senior Operations leadership and People & Culture
- Leads Collective Bargaining Agreement (CBA) negotiations, as well as the details of each CBA for effective budgeting and planning for assigned region
- Builds and maintains relationships with national and local union organizations; sets parameters for local union interactions
- Coordinates with Finance for CBA-related budgeting and economic considerations
- Partners with Training & Development to create effective management strategies through training and resource development
- Stays informed about current employment trends and regulations to maintain compliance with legal requirements; ensures that policies and procedures are updated as needed
Reporting Relationship: The Senior Director of Labor Relations reports into the Vice President of Labor Relations
Major Interdependencies: Legal, Operations, Finance, Marketing and Communications, Field HR, Training & Development, Total Rewards, and Business Development
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Education and Experience: The combination of education and professional experience must exceed 10 years:
- In a leadership role: requires 5 years of experience setting Labor Relations strategy, influencing senior level partners, managing outside labor relations consultants and law firms, and maintaining union relationships
- In a technical role: requires 10 years first chair negotiating collective bargaining agreements, representing management in grievances and resolving labor relations issues
- A bachelor’s degree in a program related to the functional area can count for 3 of the ten-year requirement
- An MBA, JD, or a master’s level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement
- In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
- 5 years of experience with Unite HERE
Specialized Training:
- Training that leads to an in-depth understanding of NLRA, and state and federal employment regulations and statutes
- Training that leads to an understanding of Canadian collective bargaining
Specialized Skillset/Competencies/Traits:
- Expert level negotiation, communication, and socialization skills
- Demonstrated ability to negotiate and implement labor agreements at a national level
- Strong business acumen with a strategic mindset for long-term labor relations decisions
- Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population and individual circumstances
- Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
- Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results
Travel/Location:
- Location: This position can either be remote in the West Region of US or based at the F&B Center of Excellence in Bethesda, MD
- Travel: Requires up to 60% travel to airport locations
Senior Manager, Journey Optimization
Mason, OH, United States
Full time Schedule
$76,200 - $127,000 Annually*
* based on job, location, and schedule
Be part of an amazing story.
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Senior Manager, Journey Optimization Analytics delivers analytical insights into emerging customer experience trends, process improvements, and contact center optimization opportunities. The role leads operational analytics, customer experience analytics, and exploratory optimization initiatives to drive measurable impact. The Senior Manager supports enterprise-wide strategic initiatives and collaborates cross-functionally to achieve business objectives.
The Senior Manager, Journey Optimization Analytics brings advanced analytics expertise, ideally within a retail or financial services contact center environment. The role demonstrates a proven track record of developing and implementing strategies that drive financial value, improve customer experience, or both.
What You Will Do
- Apply advanced analytical techniques—including exploratory, diagnostic, and predictive methods—to identify the key drivers of customer behavior and operational performance.
- Translate complex data into clear, compelling insight narratives that influence decision-making across the organization.
- Lead multiple concurrent analytical workstreams, delivering high-impact insights on time in a fast-paced environment.
- Build and maintain strong relationships with internal stakeholders, external partners, and vendors to support the execution of MCCS strategies and initiatives.
- Leverage technology and analytics tools to streamline processes, improve operational efficiency, and enhance the quality and speed of insight delivery.
- Identify and champion improvements to analytical processes, tools, and data infrastructure to increase team effectiveness and business impact.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
Advanced Analytics & Modeling: Demonstrated expertise in exploratory, diagnostic, and predictive analytics to identify drivers of customer behavior and operational performance, with the ability to translate complex analyses into measurable business impact.
End-to-End Data Management: Strong capability to source, prepare, and transform raw data; design efficient data schemas; and develop robust analytical workflows that move seamlessly from data extraction to executive-ready insights.
Strategic Thinking & Business Acumen: Proven ability to align analytical insights to enterprise strategy, identify financial and customer experience opportunities, and develop data-driven recommendations that advance organizational objectives.
Customer Experience & Contact Center Optimization: Deep understanding of customer behavior and contact center operations, with the ability to uncover trends, improve processes, and drive optimization initiatives that enhance service delivery and financial outcomes.
Insight Communication & Executive Storytelling: Exceptional ability to translate complex data into clear, concise, and compelling narratives that influence stakeholders and senior leaders across the organization.
Cross-Functional Collaboration & Influence: Demonstrated success partnering with cross-functional teams, external partners, and vendors; building strong relationships; and influencing decision-making without direct authority.
Workflow Prioritization & Delivery Management: Strong ability to manage multiple concurrent analytical workstreams, prioritize effectively in a fast-paced environment, and deliver high-quality insights with speed, accuracy, and urgency.
Technical Proficiency: Advanced SQL skills required, with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.
Who You Are
- Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-plus years of relevant experience required.
- Advanced SQL skills with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.
- Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
- Able to work a flexible schedule based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.
Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect.
Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.
Role Overview:
The senior production coordinator will serve a critical role in organizing, coordinating, and processing seasonal information to vendors and management through the production process. This role will be responsible for daily communication between internal departments as well as international and domestic partners. An ideal candidate will be self-motivated, detail-oriented, have strong problem-solving skills, knowledgeable in knit and woven categories and be able to work in a fast-paced environment while maintaining positive working relationships with all departments. The senior production coordinator will also assist in monitoring workflow to vendors and finished goods delivery tracking. This position will report to the Sr. Production Manager.
Responsibilities:
- Develop and maintain strong relationships with overseas and domestic factories.
- Track and approve bulk raw material submissions from vendor and suppliers.
- Reconciles any bulk rejections with cross functional teams and Sr production manager in a timely manner.
- Place blanket trim orders with core trim supplier on seasonal basis to avoid MOQs.
- WIP report maintenance. Establish and manage clear tracking on all bulk shipments to ensure on time delivery.
- Understand and communicate any potential production issues with vendors and internal teams
- Collaborate with logistics director and freight forwarders for bulk shipment tracking.
- Create, revise, and maintain production orders and monitor transmission to all vendors at each stages of buy pass.
- Independently manages all recut, reorders, and chase programs passed by planning and merchant teams.
- Reviews and reconcile any shipment overage / shortage from vendor to avoid unwanted inventory.
- Weekly meeting with tech team to monitor, track, prioritize outstanding fits and ensures fits are approved ontime to maintain garment delivery.
- Collaborates with tech team to identify and raise quality and fit issues with factories.
- Reconciles any rejections and fit issues with Sr production manager.
- Maintain and update master liability report on a seasonal basis.
- Hold liability meeting quarterly with cross functional team.
- Maintain and update core fabric positioning report for all RTW categories.
- Develop and maintain strong cross functional relationships with product teams regards to changes, discrepancies, approvals, etc.
- Track and reconciles non-compliance/claims chargebacks with vendors, where appropriate.
- Identify and executes garment testing needs with factories each season.Reconciles any bulk testing failures with Sr. production manager.
Skills and Requirements
- Superior organizational skills and excellent communication skills; team oriented.
- Ability to multi-task and meet deadlines; highly detail oriented and meticulous.
- Flexible, organized, detail oriented team player. A go getter hands-on attitude encouraged.
- Knowledge of garment manufacturing, including construction, fabrication, trim and print techniques.
- 5-6 years experience in apparel production and sourcing; relevant experience in category.
- Proficient in Microsoft Office, Adobe products, and PC computers. Proficiency in blue cherry ERP and PLM is plus (not mandatory)
- Knowledge in Excel is a MUST.
- This role requires the ability to sit or stand for extended periods, use a computer and standard office equipment, and occasionally lift or move items up to 25 pounds.
Working directly with and mentored by senior managers, Senior Operations Analyst uses analytics to solve cross-functional strategic problems and drives process improvement throughout the organization. He/she will work with manufacturing, product development, merchandising, sales and installation teams to identify and root-cause major operation issues and suggest projects to improve quality, logistics, operations and customer experience. Senior Operations Analyst must have strong analytical and problem-solving skills, good communication skills and the ability to work cross-functionally with high level of self-autonomy. Growth opportunities into senior operating and leadership roles.
Key Responsibilities:
- Work with senior management to identity, analyze and solve systemic business problems
- Analyze all internal communications (plant support office, sales team, customers, etc.) to identify key issues requiring process improvement
- Evaluate operations procedures and processes
- Identify organizations inefficiencies and areas for improvement and redesign
- Root-cause and develop potential solutions to most reoccurring problems; develop and confirm hypothesis using analytics and leveraging experiences
- Communicate recommendation to key managers and leaders and push for changes needed to drive improvements
- Track and facilitate process improvements working across functional groups
- Proactively develop and maintain effective working relationships with and between all departments
- Works at the appropriate levels in the organization to implement strategies and plans
Key Requirements:
- BS/MBA from accredited university in statistics, business, operations research, industrial engineering or related fields
- 3-5 years operations
- Five to ten years of relevant experience including:
- Minimum three years as analyst in consumer, retail or manufacturing business
- Operating experience in manufacturing or consumer business
- Experience using data for root-causing cross-functional business problems
- Leadership – able to use data to influence others and drive change
- Strong skills in Microsoft Excel, Access, Tableau or similar
- Knowledge of SQL or similar software strongly preferred
- Demonstrated communication skills (written and oral)
- Deep process orientation and strong problem solver
- Able to multitask, prioritize, and manage time efficiently
- Excellent verbal and written communication skills
We will invest the necessary time to set the Senior Operations Analyst up for long-term success at BTG. Actual plan will be customized to the individual but will include time to learn the business (retail and manufacturing) and to develop the important internal relationship and trust needed to successfully grow into this leadership role.
We advance science so that we all have more time with the people we love.
The Senior/Principal Business Manager will serve as a strategic advisor and thought partner to senior leadership within the gRED Translational Medicine organization. This individual will play a critical role in driving cross-functional alignment, enabling business planning and operational excellence, and ensuring the successful execution of strategic priorities. The role requires strong business acumen, systems thinking, and the ability to influence and partner across multiple levels and functions. The Business Manager also enables leadership team effectiveness by shaping agendas, connecting strategic dots, and anticipating organizational needs. With a strong grasp of the enterprise landscape, the Senior Business Manager proactively connects strategic priorities to execution, facilitates sound decision-making, and identifies opportunities to strengthen how the organization operates, collaborates, and delivers impact.
The Opportunity:As a valuable member on the Translational Medicine team you will be:
- Serving as a strategic thought partner to senior functional leaders (Director and Vice President level), providing insights and driving aligned decision-making in support of organizational goals.
- Leading short- and long-term business planning efforts, including annual planning cycles, resource allocation, budget forecasting, and functional goal setting.
- Driving leadership team operating rhythm, ensuring effective prioritization, focus, and delivery on strategic objectives.
- Anticipating emerging needs, risks, and opportunities across the organization and proactively frames options for leadership consideration.
- Facilitating effective leadership and project team operationsdesigning and executing agendas, preparing briefing materials, and ensuring clarity of decisions, follow-ups, and outcomes.
- Connecting the dots across initiatives and stakeholders, identifying interdependencies and proactively addressing risks and opportunities.
- Synthesizing data and perspectives to support informed decision-making, including preparing pre-reads, strategic recommendations, and decision frameworks for leadership discussions.
- Driving planning and execution of strategic initiatives and change efforts that support the function's success and alignment with gRED and enterprise priorities.
- Advising on and contributes to solutions for complex challenges, offering structure, process, and creative thinking to move initiatives forward.
- Supporting key people and culture activitiessuch as functional offsites, recognition programs, and engagement initiativeshelping to foster a high-performance, inclusive, and purpose-driven environment.
- Acting as a connector across teams, promoting collaboration, shared accountability, and alignment toward common goals.
- Supporting communication strategies to ensure transparency, clarity, and engagement across stakeholders and organizational levels.
- Bringing a strong enterprise mindset, continuously linking functional goals to broader strategic context and organizational objectives.
- A skilled communicator with strong written, verbal, and presentation abilitiesable to synthesize and convey complex information clearly and effectively to diverse audiences.
- Highly organized, with exceptional program and project management capabilities.
- Trusted relationship builder who fosters collaboration, psychological safety, and transparency across teams and leadership levels.
- Agile and resourceful in navigating ambiguity and shifting priorities, with a proactive and solutions-oriented mindset.
- Adept at identifying process improvements and delivering business impact through operational excellence.
- Demonstrated experience in business management disciplines such as:
- Strategic planning
- Organizational development
- Project and portfolio management
- Business process improvement
- Change management
- Internal communications and engagement
- Proven success leading cross-functional initiatives in complex matrixed environments.
- Background in clinical development, drug development, or translational research is preferred.
- Strong understanding of enterprise functions, organizational dynamics, and business operations.
- Formal degree preferred; equivalent training and experience will be considered.
- Additional training or certification (e.g., PMP, Six Sigma, Design Thinking, Agile) is a plus.
Relocation benefits are not available for this job posting.
The expected salary range for this position based on the primary location of California for Senior Business Manager is $144,000-$267,400 and Principal Business Manager is $156,500-$290,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form: Accommodations for Applicants.
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Years award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.
Our mission is simple: End Cyber Risk. We're looking for a Senior Sales Program Manager to be part of making this happen.
We're seeking a strategic and execution-focused Senior Sales Program Manager to drive scalable, high-impact initiatives across our global sales organization and channel partner ecosystem. This hybrid role will own the planning, coordination, and execution of sales programs that accelerate readiness, increase partner engagement, and improve revenue performance.
Position Overview and Objective:
The Senior Sales Program Manager is responsible for:
- Designing and executing global go-to-market programs aligned to sales priorities, product launches, and growth initiatives.
- Developing, delivering, and optimizing enablement content and experiences for internal sales teams and external channel partners.
- Collaborating cross-functionally with product, marketing, operations, alliances and regional sales leaders to ensure GTM readiness.
- Owning program timelines, communication plans, and performance metrics to ensure adoption and measurable impact.
- Building scalable frameworks, enablement content, and tools that accelerate ramp times, rep efficiency and partner activation and engagement.
- Analyzing program and partner performance to identify opportunities for continuous improvement.
Our program managers must have exceptional soft skills in-order to bind cross-functional product and service teams together to ensure they are effective, while minimizing waste and risk. The role requires very strong business acumen, broad understanding of sales processes, leadership, and excellent organizational skills.
Success in this role is predicated on an ability to drive outcomes by emphasizing team strengths to accelerate success while navigating friction and ambiguity.
The ability to build trust with and influence senior leadership is essential. The ideal Program Manager will embody a unique blend of skills in strategic thinking, an eye for detail, artful communication, ability to quickly pivot based business requirements, and to lead varying disciplines of cross-functional teams.
Primary Responsibilities and Duties:
- Strategic Execution Realize sales and channel strategy by proactively helping teams pave the way from concept through launch while ensuring the highest quality of outcomes. Make recommendations on how best to achieve strategy by making sure the team and organization understand desired goals, what success looks like and by ensuring there are clearly established priorities.
- Program Orchestration, Alignment and Communication - Simultaneously facilitate 5-7 major programs at any given time while understanding how the program delivery complexities fit into the bigger product & service delivery vision. This will include planning and managing the timely delivery and operationalization of key sales motions. This position centralizes coordination between the business, sales, channel, customer success, demand and sales development by orchestrating progress from inception to delivery while ensuring alignment. Program managers act as the primary communication liaison for each program by facilitating critical conversations, taking responsibility for shared understanding of status and radiating that information in a consistent and consumable way to stakeholders. Program managers escalate and manage dependencies, issues and risks and ensure action plans are in place and collaborate with other departments to meet target milestones.
- Content Development Responsible for process mapping and content creation for internal and external channel team members. The content can include job aids, training materials, courses and external assets.
- Organizing for Success For each program, ensure that a charter is established with clear objectives, resources, deliverables, and definitions of success; and that all stakeholders are aware of, and aligned with, scope and target milestones. Ensure that the team understands the plan and target milestones. Ensure program level activities are well understood through a regular cadence of team and executive communications, documentation, metrics and processes.
- Meeting Facilitation Demonstrate excellent facilitation skills in moderating meetings. Examples include engaging all participants to facilitate their best contribution, sending agendas ahead of time, establishing clear objectives, managing the process to realize these objectives, capturing key content, and following up promptly on all action items.
- Analytics and Tools Using an understanding of business outcomes and the principles of effective delivery, leverage analytics to radiate actionable information throughout the organization from the team to executive level. Leverage tool capabilities to automate and simplify program activities. Partners with Sales Analytics team to align on core KPIs and metrics that act as the source of truth for the organization. The core data sets must be validated, accurate, complete, and consistent so that best next actions and decisions can be taken.
- Team Participation & Continuous Improvement - Actively contribute to the cohesion and effectiveness of the program management team by adding new ideas, sharing successes and failures, and showing up with a continuous improvement mindset.
Required Skills and Experience:
- 5+ years of sales enablement, channel programs, and/or sales planning experience.
- Experience communicating and representing work to senior leadership, framing discussions to gain valuable feedback, and experience working with technical management teams to develop systems, solutions, and products.
- Analytical and problem-solving experience with large-scale systems.
- Proficient in building trust and establishing relationships across multi-disciplinary teams.
- Aptitude towards establishing and leading teams through multi-disciplinary relationships including sales, customer success, deployment, channel, sales development, product marketing, demand and product organizations.
- Understanding of project and program management skills and methodologies.
- Hands on experience with sales tech stack (Salesforce, LMS platforms, enablement technology).
- Ability to assess risk and, with guidance, drive change management at the program, project, and cross-functional levels.
About Arctic Wolf:
At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work USA (2021-2024), Great Place to Work Canada (2021-2024), Great Place to Work UK (2024), and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.
Our Values:
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting people's and organizations' sensitive data and seeking to end cyber riskwe get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages, including:
- Equity for all employees
- Flexible time off and paid volunteer days
- RRSP and 401k match
- Training and career development programs
- Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
- Robust Employee Assistance Program (EAP) with mental health services
- Fertility support and paid parental leave
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf
Miami University is seeking an enthusiastic and collaborative Assistant or Sr. Assistant Director of Academic Recruitment and Outreach to join our dynamic Admission team. Reporting to the Director or Associate Director of Academic Recruitment and Outreach, this role will be instrumental in supporting the recruitment and yield efforts for one or more specific academic colleges or programs within the University. The Assistant Director will serve as a key liaison between the Office of Admission and academic departments, helping to attract and enroll students who are a strong fit for Miami's diverse and rigorous academic offerings. This position requires a professional who is passionate about higher education and committed to upholding Miami's Code of Love and Honor through dedicated service and impactful engagement.
In addition to managing a small recruitment territory, the Assistant or Sr. Assistant Director of Academic Recruitment and Outreach will be primarily responsible for supporting the recruitment and yield strategies for a designated academic college(s) or specific programs within Miami University. This individual will work closely with academic faculty and staff to articulate the unique value propositions of their programs to prospective students and families. The Assistant or Sr. Assistant Director will play a key role in developing and implementing strategic recruitment and outreach initiatives that support assigned academic divisions' specific enrollment goals. This position, reporting to the Office of Admission and embedded in appropriate operations of the assign academic division(s), is responsible for identifying opportunities for impactful storytelling, strategic and tailored recruitment and yield efforts that shape enrollment for the division(s), and training across teams that will elevate the division's programs, brand, and students' needs at each stage of the admission process.
This position is approved for remote work on a hybrid basis. Remote work is not a right, but a working arrangement that can be modified or revoked by Miami University at any time, for any reason.
Job ResponsibilitiesCollaboration & Leadership:
Provide politically savvy and diplomatic partnership in efforts to improve student, family, and community stakeholder experiences with each division as part of the admission process. Build and maintain strong, collaborative relationships with academic departments, student services, campus partners, and external parties to ensure enrollment success for Miami's programs and a seamless and supportive prospective student experience. Serve as the academic division liaison to the Office of Admission and other university stakeholders involved in recruitment and enrollment efforts. Liaise with the academic division faculty and staff working with prospective students. Approach interactions with a spirit of service, humility, and gratitude. Contribute to a collaborative team environment, sharing diverse perspectives, fostering deep partnerships, and supporting the development of colleagues. May assist with the training and mentorship of student workers or admission staff within the undergraduate admission team. (20%)
Strategic Divisional Recruitment:
Within Miami's divisional recruitment framework, facilitate and contribute to the development of a data-driven recruitment and yield plan for your assigned academic division(s). Utilize enrollment data, university, and divisional priorities to inform strategies, identify trends, and contribute to improving defined enrollment metrics for assigned academic division. Facilitate and ensure delivery of tailored divisional programming that supports meeting overall university enrollment goals. (20%)
Projects & Programming:
Directly contribute to the team's efforts to develop, execute, and evaluate tailored recruitment and yield programming specific to the needs and goals of each academic partner. In collaboration with the Campus Visit Experience team and the academic division(s) assigned, organize, coordinate, and manage the execution of dynamic programming and events for prospective first-year students, both on and off campus. Coordinate and participate in on-campus and off-campus recruitment events, such as open houses, admitted student yield events, daily prospective student visits, high school visits/college fairs, Red Brick Roadshows, etc. (15%)
Knowledge of University & Brand Representation:
Develop working knowledge of Miami University programs, opportunities, and policies and communicate information about the Miami brand, experience, and outcomes and its admission policies and procedures to prospective students, families, and other key influencers. Develop in-depth knowledge of programs in assigned academic division(s), serving as a first level resource for divisional information within undergraduate admission. Represent Miami and/or assigned academic division at on and off-campus student recruitment and yield events and campaigns. Present to audiences ranging from 20 to over 300 participants. (10%)
Student-Centered Support:
Provide exceptional customer service and personalized guidance to prospective students and their families throughout the admission process, embodying Miami's Code of Love and Honor through extraordinary hospitality and transparency. Correspond with students and their families, including the use of email, phone calls, and zoom meetings, provide presentations, and routinely fulfill counselor-on-duty responsibilities. Build and maintain relationships with school counselors within assigned territory. (10%)
Data-Driven Evaluation & Innovation:
Continuously monitor and evaluate the effectiveness of divisional recruitment strategies and practices, and the success of Miami's enrollment pipelines based on matriculation, student success, and graduation metrics. Utilize data, demographic trends, industry best practices, and other forms of quantitative and qualitative feedback to inform decisions, identify areas for improvement, and implement adaptive innovations to new and existing visit initiatives that align with greater university strategic priorities to recruit and enroll new students. (5%)
Territory Management:
Manage a small recruitment territory, which includes planning and conducting recruitment travel, maintaining counselor relations, following up with students and families, and monitoring enrollment trends, making needed adjustments to meet enrollment goals. (5%)
Application Review & Decision-Making:
Conduct contextual and holistic review of undergraduate, first-year applications, recommending admission decisions in accordance with Miami University's admission policies, values, priorities, and deadlines. (5%)
Communication & Marketing:
Contribute to the creation and dissemination of comprehensive and industry-leading communications for students from assigned academic divisions, ensuring clarity and accuracy. Collaborate with the academic division Director of Communication to ensure cohesive branding and messaging for prospective student engagement. (5%)
Other duties as assigned. (5%)
Minimum Qualifications:- Assistant Director: Bachelor's Degree (must be obtained by start date) with a minimum of two years of experience in a progressively responsible position; or Master's Degree.
- Senior Assistant Director: Bachelor's Degree (must be obtained by start date) with a minimum of three years of experience in progressively responsible positions; or a Master's Degree and a minimum of one year of experience.
- Experience may be obtained while obtaining degree (and will be counted at half time).
- Must be able to work some evenings, perform overnight and some weekend travel, transport 30-40 lbs. of recruiting materials, and possess a valid driver's license
- Proven ability to meet the demands of various stakeholders.
- Must be able to work independently and as a team member, and handle multiple tasks simultaneously with a high attention to detail.
- Knowledge of and experience with computer systems and various software applications, including Microsoft Word, Excel, and PowerPoint
- Ideal candidates will be politically savvy and diplomatic, demonstrate a proven positive work ethic and attitude, possess exceptional written and oral communication skills, dynamic group presentation skills, and proven commitment and ability to work with a wide range of constituencies.
- Master's Degree
- Possession of a bachelor's or master's degree in a program in business.
- Strong organizational skills, with the ability to manage multiple tasks and deadlines simultaneously.
- Proficiency in Microsoft Office (Excel, PowerPoint, etc.) and experience working with CRM systems (e.g., Slate, Navigate).
- Familiarity with enrollment strategies, event planning, and student engagement best practices.
- Ability to analyze real-time data and identify trends to optimize recruitment strategies.
About the Role
At Ariat, we are seeking an energetic, collaborative, and forward-thinking Sr. Director of Strategy to develop and support the execution of our go-to-market strategy. The role will report to the Vice President of Strategy & Analytics, and serve as a key strategic partner to the Senior Leadership Team and the broader organization.
Through rigorous analyses, focus on our customers, creative thinking, and deep partnership with cross-functional stakeholders, the Sr. Director of Strategy sets and drives the overall strategic direction for Ariat. This person will independently lead the prioritization and implementation of near-term initiatives, and proactively identify, assess, and champion longer-term growth opportunities across our Retail, eCommerce, Wholesale, and International business segments.
Ariat currently has a hybrid schedule, and this role will be working in our San Leandro, CA office a minimum of three days per week.
You'll Make a Difference By
- Owning and driving Ariat's overall strategy end-to-end, and translating the strategy into specific initiatives and transformation efforts that drive profitable growth
- Leading the research and synthesis of market and competitive intelligence to understand current trends and industry dynamics – and independently drawing conclusions about what they mean for Ariat, both short- and long-term
- Championing the evaluation of new business opportunities, including market potential, brand/customer fit, competitive positioning, capability requirements, and business cases — and making clear recommendations to senior leadership
- Partnering with cross-functional teams to provide clear insights and strategies for key growth initiatives in their respective areas, and how these "ladder up" to Ariat's overall strategy
- Leading enterprise-wide assessment of growth and capability investments (e.g., Artificial Intelligence), including use case prioritization, business impact, and change management required
- Establishing frameworks and governance in partnership with consumer insights and analytics teams to embed "voice of the consumer" into our strategies – with a clear articulation of the "so-what"
- Proactively surfacing and diagnosing underlying drivers of business performance and opportunities for improvement (e.g., sales trends, consumer loyalty, channel growth, etc.)
- Independently developing clear and compelling materials that communicate our strategies to the Board, Senior Leadership Team, and the broader organization
- Building, leading, and mentoring the Strategy team, providing strategic guidance, thought leadership, and development support that elevates the team's overall capability
- Assisting with other responsibilities based on business needs
About You
- 12+ years of work experience in strategy consulting and/or corporate strategy for wholesale and direct-to-consumer companies. Experience in the apparel and/or footwear industry strongly preferred.
- Bachelor's degree required. MBA preferred.
- Demonstrated track record of building, leading, and scaling high-performing teams
- Entrepreneurial mindset, with a track record of independently building new capabilities or leading a business through an accelerated growth and transformation period
- Demonstrated track record as an outstanding problem solver and strategic thinker with the ability to independently identify key issues, develop hypotheses, and drive solutions to completion with minimal direction
- Ability to translate complex ideas and dispersed information into simple, actionable recommendations
- Strong analytical and financial modeling skills, with the ability to execute analytics, set the analytical agenda, and direct more junior team members
- Exceptional organizational skills, including project planning, time management, and attention to detail — with experience managing multiple workstreams simultaneously
- Strong business acumen related to consumer-facing businesses and the ability to assess the impact of decisions on overall business performance
- Exceptional written and oral communication with proven ability to build trust with, influence, and align senior executives and the Board
- Strong ability and willingness to collaborate effectively as a true team player
- Demonstrated interest in retail and apparel/footwear
About Ariat
Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.
The salary range for this position is $180,000 - $240,000 per year.
The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.
Ariat’s holistic benefits package for full-time team members includes (but is not limited to):
- Medical, dental, vision, and life insurance options
- Expanded wellness and mental health benefits
- Paid time off (PTO), paid holidays, and paid volunteer days
- 401(k) with company match
- Bonus incentive plans
- Team member discount on Ariat merchandise
Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.
Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email
Please see our Employment Candidate Privacy Policy at to learn more about how we collect, use, retain and disclose Personal Information.
Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.
Exemption Status: Hourly Non-Exempt
Remote Options/Office Hours: Hybrid or Fully In-Office
Classification: Paralegal
Summary: The Senior Trusts & Estates Paralegal must have at least five (5) years of recent experience in Trusts & Estates including complex and high net worth estate planning, trust administration and probate. Tax background and understanding is preferable, ideally with knowledge and preparation of Form 706 and Form 709. Litigation experience is also helpful. The Trusts & Estates Paralegal must be able to work independently and, on a team, manage their cases, and be relied on for follow-up and accountability. The Senior Trusts & Estates Paralegal is expected to prepare legal documents, filings, and/or general correspondence with accuracy and adhere to the JKZ formatting guidelines. This position requires that the Senior Trusts & Estates Paralegal be extremely detail-oriented, organized, critical about accuracy, spelling and grammar and possess the ability to prioritize and follow up. This is a very fast-paced environment, and the Senior Trusts & Estates Paralegal must be able to multitask and manage a voluminous caseload. This role requires a self-starter who is willing and open to learning new skills as well as taking initiative and being proactive.
In addition to the above, the Senior Trusts & Estates Paralegal may be responsible for delegating assignments, mentoring, training, etc. of any legal support personnel in their practice area.
Direct Reports: N/A
Essential Duties and Responsibilities, Including but Not Limited To:
- Performing legal research
- Preparing trust accountings
- Preliminary drafting of trusts and memos
- Drafting documents
- Calendaring appointments and deadlines
- Managing and organizing client files as well as keeping client database and document management systems up to date
- Prepare Forms 706 and 709
- Maintaining a billable hour requirement
Requirements:
Education and Experience
- At least 5 years' experience working as a Trusts & Estates Paralegal
- Must have paralegal certificate or equivalent
Knowledge, Skills & Abilities
- Bilingual preferred;
- Proficient in the MS Office Suite with an emphasis on Word, Excel and Outlook;
- Solid command of English including excellent spelling, grammar, punctuation, form and style;
- Organized and detail oriented; and
- Ability to communicate clearly.
Senior Analyst or Associate, Financial Advisory (Talent Pipeline)
Confidential Multi-Family Office & Investment Advisory Firm
Overview
As a Senior Analyst or Associate within our Financial Advisory team, you will operate at the intersection of legacy and innovation, serving as a trusted partner to some of the world's most influential individuals and families. You will help clients navigate the complexities of their financial lives with precision, empathy, and exceptional care — ensuring that every element of their balance sheet, investment strategy, and long-term plan is managed with clarity and foresight.
You will join a collaborative advisory team that values learning, partnership, and shared ownership. We work closely across levels and alongside internal specialists so that every client benefits from the full strength of our integrated platform.
This role is designed for professionals energized by complexity, motivated by service, and driven to make a lasting impact. If you take pride in anticipating needs, delivering exceptional outcomes, and making complexity feel seamless, this is an opportunity to join a team built on trust, care, and excellence.
Please note: This posting is intended to build a pipeline of high-quality candidates for future openings. We will reach out as opportunities align with business needs.
Core Responsibilities (All Candidates)
You will support clients across a broad range of investment, planning, and relationship management activities, including:
- Preparing and analyzing balance sheets, asset allocations, investment performance reports, and other financial materials.
- Assisting with investment operations, including trade coordination, cash flow monitoring, and private investment updates.
- Conducting financial and estate planning analyses such as liquidity modeling, lending evaluations, and gifting illustrations.
- Partnering with accountants, attorneys, and external advisors to gather information and support planning discussions.
- Preparing client meeting materials, managing follow-ups, and maintaining accurate data in CRM and portfolio reporting systems.
- Collaborating closely with Investment Strategy, Legal, Compliance, and Operations teams to ensure seamless client service.
Senior Analyst
Senior Analysts take on increasing ownership, judgment, and communication responsibility.
Additional Responsibilities
- Own key deliverables such as asset allocation reviews, rebalancing recommendations, and planning analyses.
- Support advanced planning work, including Monte Carlo simulations, executive compensation summaries, and scenario-based modeling.
- Develop working knowledge of trusts, estate strategies, and gifting structures.
- Participate in client meetings and proactively identify opportunities such as refinancing, liquidity needs, and strategic planning considerations.
- Mentor Analysts on processes, systems, and best practices as you grow into a leadership mindset.
Qualifications
- Bachelor's degree required.
- 3+ years of relevant experience in financial services, wealth management, or multi-family office environments.
Associate
Associates deepen their role as strategic advisors and trusted client partners.
Additional Responsibilities
- Lead client relationships in partnership with senior team members, helping clients interpret investment results, plan across generations, and make informed decisions.
- Drive portfolio discussions, rebalancing recommendations, and investment rationale with a strong understanding of asset classes and the firm's investment philosophy.
- Guide trust and estate planning conversations and coordinate with attorneys on structures, gifting strategies, and long-term planning.
- Manage complex client processes such as 10b5-1 plans, lending evaluations, private investment coordination, and other high-impact deliverables.
- Coach junior teammates, strengthen team workflows, and elevate the quality and clarity of client deliverables.
Qualifications
- Bachelor's degree required.
- 5+ years of experience working with high-net-worth or ultra-high-net-worth clients.
Who You Are
Across both levels, successful candidates demonstrate:
- Strong analytical and communication skills, with the ability to explain complex topics clearly and simply.
- Exceptional attention to detail and commitment to accuracy.
- Intellectual curiosity, proactive thinking, and a passion for client service.
- High integrity in handling confidential and sensitive information.
- A collaborative mindset and enthusiasm for teamwork.
Location
Applicants are expected to work onsite in our New York or San Francisco offices in accordance with our hybrid working policy.
Compensation
In accordance with applicable law, we provide a reasonable estimate of the salary range for this role. Compensation decisions consider factors such as skill set, experience, training, certifications, and business needs. We apply a total rewards philosophy in determining overall compensation.
- Senior Analyst: $110,000 – $120,000 base salary
- Associate: $130,000 – $150,000 base salary
Both levels are eligible for a discretionary bonus and comprehensive benefits.