Lifecycle Life Cycle Jobs in Usa

Revenue Cycle Manager (FQHC Healthcare)

Onsite | Full-Time | Direct Hire

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Start: ASAP

Estimated Salary Range: $70,000–$90,000, depending on experience

Location: Chicago, IL – 60608

About the Opportunity

I’m hiring a Revenue Cycle Manager for a mission-driven healthcare organization that provides primary care, behavioral health, and dental services to a diverse and largely underserved patient population. This is a newly reactivated, direct-hire role created to support an upcoming EMR transition and to serve as the internal point person for an outsourced billing partner.

This position is ideal for a hands-on revenue cycle leader who understands the operational and regulatory complexities of an FQHC environment and enjoys building structure, improving workflows, and coaching staff through change.

The role is fully onsite, with occasional travel to other clinic locations for training and collaboration.

What You’ll Be Responsible For

This role oversees day-to-day revenue cycle performance while acting as a bridge between internal teams and external billing partners. Key responsibilities include:

• Serving as the primary liaison between clinic leadership and the outsourced revenue cycle vendor
• Managing follow-up on unpaid, underpaid, or denied claims across medical, dental, and behavioral health services
• Monitoring denial trends, adjustments, resubmissions, and payer portal activity
• Identifying recurring issues, workflow gaps, and escalation needs—and driving resolution
• Ensuring correct insurance selection and setup at the front desk; partnering with clinical teams to reduce avoidable errors
• Providing training and guidance to staff and providers across multiple sites
• Overseeing two junior revenue cycle team members, including coaching and day-to-day support
• Maintaining compliance with FQHC-specific requirements, including sliding fee scales, federal poverty guidelines, reimbursement rules, and policy updates
• Supporting leadership during an EMR transition, including coordination between current and incoming systems

Required Experience & Qualifications

Must-Haves:

• Prior experience as a Revenue Cycle Manager or Revenue Cycle Supervisor (typically 3–5 years)
• Hands-on experience in an FQHC setting, ideally supporting primary care, behavioral health, and/or dental services
• Previous people-management or team-lead experience
• Strong understanding of claims management, payer follow-up, and reimbursement workflows

Preferred (Strong Plus):

• Spanish fluency
• Experience working with Medicaid-heavy patient populations
• Background updating or maintaining FQHC reimbursement or financial policies

Systems & Tools

• Current EMR: Athena
• Incoming EMR: eClinicalWorks (planned go-live late June)
• Comfort navigating payer portals and standard revenue cycle reporting tools is expected

Education

• Bachelor’s degree preferred
• Equivalent experience, certifications, or relevant training may be considered in lieu of a degree

Why This Role Stands Out

• Key leadership role during a major EMR transition
• High visibility and direct partnership with revenue cycle leadership
• Opportunity to shape workflows and improve financial performance in a community-focused care model
• Stable weekday schedule with no nights or weekends

How to Apply

If you have strong revenue cycle leadership experience in an FQHC or community health setting and are looking for a role with real operational impact, apply with your resume. Qualified candidates will be contacted promptly to discuss next steps.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria

Equal Opportunity Employer/Veterans/Disabled

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Who We Are:

Symetria Recovery is the #1 outpatient rehab in Illinois and Texas. It started with three simple, yet game-changing core beliefs: Addiction is a disease; co-occurring mental health conditions should be addressed, and patients deserve respect, not judgement. Symetria Recovery provides comprehensive substance abuse treatment with a focus on Medication-Assisted Treatment (MAT) in a welcoming outpatient setting. Unlimited clinical services are available to our patients under our bundled-service delivery model. Key services delivered through our Opioid Treatment Program (OTP) licensure include MAT, medically monitored psychiatric care, individual therapy, group therapy (IOP), 6-day-per-week nursing care, and ongoing aftercare. Most of our patients being provided medication receive Buprenorphine products, but they can also receive Methadone, and any other FDA-approved medication for addiction.

What You Will Do:

• Responsible for effective management of all revenue cycle areas, and exercise authority over all personal matters relative to the appropriate selection, training, development, evaluation, and discipline of staff on the Revenue Cycle team.
• Develop strategies and implement procedures which will improve cash collections, improve staff productivity, and ensure that billing is accurate, timely and in accordance with contractual obligations, timely filing requirements and regulatory guidelines.
• Identify and resolve revenue cycle problems as they relate to claims processing and implement new procedures and/or recommend policies to ensure compliance and maximize net revenue.

Who You Are:

• 5+ years of revenue cycle leadership experience
• Bachelor’s degree required, preferably in finance or business administration
• Knowledge of business management and basic accounting principles to direct the business office
• Sufficient knowledge of policies and procedures to accurately answer questions from internal and external customs
• Broad-based knowledge of relevant insurance regulations and familiar with the Health Insurance Portability and Accountability Act
• Provide sound leadership to billing, cash postings and collections staff to drive improved performance and morale is a must.
• Experience working with Collaborative MD, Kipu, Availity, One Source/Passport are preferred.
• Ability to utilize expertise in medical billing (ICD, CPT, HCPCS, HIPAA, CMS rules and regulations, NPI registrations, credentialing and contracting) to ensure accuracy, timeliness, and continuous improvement in revenue cycle processes.
• Comfort with large data sets, knowledge of common revenue cycle key performance indicators, and attention to detail are a must.
• Microsoft Excel intermediate skill level is critical for effective data management.
• Strong technical knowledge of revenue cycle operations with ability to leverage data to identify process improvement opportunities and estimated financial benefit.
• Previous success in driving operations change within revenue cycle setting including: increasing insurance cash collections, reducing bad debt rates, reducing DSO rates, improving clean claim rate, decreasing initial denial rate, and improving denial recovery rates.

Benefits Available to You:

• Medical, dental, and vision insurance for you and your family
• 401(k) with company match
• Life insurance
• Pet insurance
• CEU reimbursement and paid time for continuing education
• Licensure fee reimbursement
• Paid vacation and sick time
• Closed and paid major holidays

Compensation for this position is based on market analysis and will be determined by additional factors such as location/state, skills, years of experience, relevant credentials, and education. The posted compensation range for this role is $145,000-$165,000 annually. We are committed to offering a competitive compensation and benefits package that reflects all the factors previously outlined in conjunction with current market trends.

Come join a team that believes in and has a passion for providing personalized care to each individual that is a part of Symetria Recovery!

Director of Revenue Cycle Management

Nassau University Medical Center

Full-Time

Salary: $225K - $240K/yr

Nassau University Medical Center is a Level I Trauma Center and a 530-bed teaching hospital, committed to elevating healthcare standards in our community.

We are seeking an experienced Director of Revenue Cycle Management to oversee and lead all revenue cycle operations. This role ensures accurate patient data, regulatory compliance, and maximized reimbursement across clinical and financial departments.

In this role, you will:

• Direct and oversee revenue cycle functions, including Patient Access, Financial Counseling, Medical Records, and Patient Financial Services.
• Ensure timely, accurate billing, coding, and collections.
• Analyze revenue cycle data, identify issues, and implement improvements.
• Monitor compliance with NHCC policies and regulatory requirements.
• Develop departmental goals, performance metrics, and staff training programs.
• Oversee vendor performance and contractual compliance.
• Collaborate with IT and department leadership to improve registration and billing systems.

Qualifications (Meet ONE):

• Master’s degree + 8 years healthcare billing/collections experience (5 years administrative)
• Master’s degree + 9 years experience (5 years administrative)
• Bachelor’s degree + 9 years experience (5 years administrative)
• Bachelor’s degree + 10 years experience (5 years administrative)

Required Skills:

• Healthcare revenue cycle management expertise
• Knowledge of healthcare billing regulations and coding
• Strong leadership, communication, and analytical skills

We offer a competitive salary, medical, dental, life insurance, NYS Pension Plan and other excellent benefits. No relocation.

Director of Revenue Cycle Management, for immediate consideration, please apply today!

An EOE m/f/d/v.

Our Client, a Global Insurance Firm, is seeking a Senior Life Insurance Product Analyst in their New York, NY location.

Role Overview

Join a transformative Core Modernization initiative focused on upgrading a legacy policy administration platform that has supported insurance operations for nearly sixty years. This program is replacing legacy infrastructure with modern technology to improve product configuration, policy lifecycle accuracy, compliance alignment, and client and agent experience.

As a Senior Associate within Life Insurance Solutions, you will play a key role in supporting the configuration and validation of retail life insurance products within a new policy administration system. This position blends deep product expertise with technical Excel modeling and cross-functional collaboration to ensure accurate policy lifecycle outputs throughout system migration.

What You Will Do

Product Configuration & Scenario Testing

• Design and enhance Excel-based scenario testing tools to validate retail life insurance product behavior
• Model full policy lifecycle scenarios including premium collection, loans, beneficiary changes, claims, renewals, and tax impacts
• Compare outputs between legacy and modernized systems to ensure accuracy and compliance

Tool Development & Automation

• Build, test, and maintain reliable Excel modeling tools to support system migration
• Partner with Automation Development teams to integrate automated features into testing tools
• Monitor tool efficiency and continuously improve usability and performance

Documentation & Communication

• Clearly document assumptions, findings, and product behaviors
• Communicate updates and testing results effectively across SCRUM and cross-functional teams
• Provide detailed reporting to support product development and modernization objectives

Required Qualifications

• Extensive knowledge of Life Insurance products including Universal Life and Whole Life
• Strong understanding of product components, policy mechanics, and tax implications
• Working knowledge of IRC Sections 7702 and 7702A
• Advanced Excel skills including VLOOKUP and complex formulas
• Strong communication skills with the ability to explain technical findings clearly

Preferred Qualifications

• Experience with Excel VBA
• Exposure to Agile development environments
• Working knowledge of QA testing processes including test scenario design and validation techniques

Position Summary

The Director Revenue Cycle Management is responsible for the overall performance, strategy, and operational management of the organization’s revenue cycle. This role oversees all revenue cycle functions including registration, insurance verification, billing, collections, accounts receivable, credentialing, and patient financial processes. Position will develop and implement strategies to improve cash flow, reduce bad debt, maximize net revenue, and ensure compliance with all regulatory requirements.

The ideal candidate brings strong healthcare financial management experience, a hands-on leadership style, and the ability to standardize and optimize revenue cycle processes across the organization.

Key Responsibilities

Leadership & Strategy

• Serve as a strategic resource to senior management, operations leadership, billing trainers, and revenue cycle staff.
• Develop and manage revenue cycle strategies to meet short-term and long-term organizational goals.
• Establish clear goals, objectives, and performance metrics for revenue cycle operations.
• Develop, implement, and enforce revenue cycle policies, procedures, and guidelines with consistent company-wide application.

Revenue Cycle Operations

• Plan and direct patient registration, insurance verification, billing, collections, and data processing to ensure accurate billing and efficient collections.
• Oversee front office and patient service functions as they relate to revenue cycle performance.
• Set clear productivity expectations and quality standards for reception, patient service representatives, and business office teams.
• Standardize workflows across the revenue cycle to ensure consistency with company standard operating procedures.

Financial Performance & Analytics

• Monitor and evaluate collection effectiveness and ensure insurance billing remains current within established departmental timelines.
• Maximize revenue through accurate charge capture and appropriate charge structures aligned with payer contracts, industry standards, and market conditions.
• Analyze accounts receivable to optimize net revenue, stabilize cash flow, reduce denials, and minimize write-offs.
• Perform audits and develop comprehensive monthly revenue cycle performance reports for leadership.
• Implement recommendations from internal and external audits, consultants, and compliance reviews.

Billing, Coding & Credentialing

• Oversee charge master maintenance, including review and approval of pricing, CPT, HCPCS, and revenue codes.
• Establish and maintain relationships with third-party payers and insurers.
• Manage physician credentialing and re-credentialing processes with private and government payers.
• Ensure compliance with federal, state, and payer-specific regulations.

Process Improvement & Compliance

• Develop and implement process improvements to enhance quality, efficiency, and productivity.
• Ensure consistent communication and enforcement of revenue cycle policies.
• Maintain up-to-date knowledge of healthcare regulations, reimbursement trends, and best practices.

Other

• Perform additional duties as assigned.

Education

• Bachelor’s Degree required or equivalent combination of education and experience.

Experience & Qualifications

• Minimum of three (3) years of experience in healthcare management, including clinic management, patient management, or accounts receivable.
• Strong background in healthcare financial management and revenue cycle operations.
• Knowledgeable of federal and state healthcare laws and regulatory requirements.
• Experience with Athena EMR preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong leadership, analytical, and communication skills.
• Ability to manage multiple priorities in a fast-paced healthcare environment.

Business Analyst - Healthcare RCM

4 month contract + renewals

Onsite in Quincy, MA one Wednesday per month.

Position Overview

• The client is seeking to hire a Business Analyst to join their collaborative team.The Business Analyst (BA) will work on their established team functional areas to support the development, testing and implementation of projects and enhancements to meet the business objectives of the MassHealth (Massachusetts Medicaid) program specifically projects to support the member community.
• BA should be well versed in health plan management, operational concepts, and the systems development lifecycle.
• Preference will be given to candidates with Medicaid systems experience well as claims and business knowledge of the MassHealth program.
• The BA must have sufficient knowledge of the entire scope of the health care business to ensure that the development and testing work within their functional area is compatible with the system.

Job Description: Vice President of Revenue Cycle Management

Position Summary

The Vice President of Revenue Cycle Management (RCM) provides executive leadership and strategic direction for all revenue cycle functions across the hospital or health system. This role is responsible for optimizing the end-to-end revenue cycle—patient access, clinical documentation integrity, coding, billing, claims management, reimbursement, and collections—to ensure financial sustainability while supporting high-quality patient care and an exceptional patient financial experience.

Salary:

• 250k plus bonus.
• Contingent on experience.

Key Responsibilities

Strategic Leadership & Management

• Develop and execute the organization’s revenue cycle strategy to support financial goals, regulatory compliance, and operational efficiency.
• Lead, mentor, and develop RCM leaders and teams across patient access, HIM/coding, CDI, billing, and collections.
• Drive continuous improvement initiatives, leveraging technology, automation, and best practices.

Operations Oversight

• Oversee all revenue cycle operations to ensure accurate, compliant, and timely billing and reimbursement.
• Ensure effective processes for insurance verification, authorization, scheduling, registration, and financial counseling.
• Monitor and optimize key performance indicators (KPIs), such as DNFB, AR days, clean claim rate, denial rate, and cash collections.

Financial Performance

• Partner with the CFO and finance teams to forecast revenue, analyze financial trends, and identify opportunities to improve cash flow.
• Develop and manage the revenue cycle budget.
• Lead initiatives to reduce denials, improve charge capture, and enhance payer performance.

Compliance & Quality

• Ensure compliance with federal, state, and payer regulations, including CMS, HIPAA, and hospital accreditation standards.
• Oversee audit readiness, including documentation, coding accuracy, and internal controls.
• Drive quality and consistency in patient financial communications and processes.

Technology & Systems

• Collaborate with IT to evaluate and optimize RCM systems, workflow tools, and automation solutions.
• Champion digital transformation to improve patient experience, staff efficiency, and revenue integrity.

Cross-Functional Collaboration

• Work closely with clinical leaders, finance, legal, IT, and operational departments to ensure cohesive workflows and accurate revenue capture.
• Partner with managed care contracting teams to support payer negotiations and reimbursement strategies.

Qualifications

Education

• Bachelor’s degree in Business, Finance, Healthcare Administration, or related field required.
• Master’s degree (MBA, MHA, MPH, etc.) strongly preferred.

Experience

• 10+ years of progressive leadership in healthcare revenue cycle management, including at least 5 years in a senior or executive role.
• Deep knowledge of hospital and physician billing, coding, compliance, and payer regulations.
• Demonstrated success leading large teams and improving financial performance in a complex healthcare environment.

Skills & Competencies

• Strong strategic planning and organizational leadership skills.
• Expertise in revenue cycle KPIs, analytics, and benchmarking.
• Excellent communication and relationship-building skills.
• Ability to lead change, manage complexity, and leverage technology solutions.
• High integrity and commitment to patient-centered financial practices.

ob Description

Job Title: Patient Financial Advisor – Revenue Cycle

Reports To: Revenue Cycle Manager

Classification: Non-Exempt

Department: Revenue Cycle

Employment Status: Full-Time

Work Environment: In-office, hybrid, or remote depending on operational needs

Travel: Minimal or none

Position Summary

This position supports the revenue cycle operations of a healthcare organization by ensuring accurate and timely processing of medical claims and patient billing. Responsibilities include reviewing encounter documentation for correct procedure codes, diagnoses, and modifiers, and ensuring claims are submitted accurately the first time.

The role also assists patients with understanding their medical bills and resolving billing inquiries. The Patient Financial Advisor works with internal teams and external vendors to support patient collections, payment arrangements, and account resolution activities. A strong understanding of the full revenue cycle is required, including billing, payment posting, accounts receivable follow-up, and financial reconciliation.

This position also serves as a resource to scheduling and registration teams regarding insurance selection, billing processes, and collection policies. Additional duties may be assigned based on operational needs.

Key Responsibilities

Review medical documentation and billing records to ensure accurate claim submission.

Identify and correct billing errors prior to claim submission.

Respond to patient billing inquiries via phone and other communication channels.

Provide assistance to internal teams regarding billing and operational questions.

Follow up on unpaid or denied claims with insurance carriers.

Post and reconcile insurance and patient payments.

Coordinate with third-party vendors related to patient statements and collection activities.

Assist patients in understanding billing statements, payment plans, and financial policies.

Communicate with clinical and administrative staff regarding insurance billing and documentation requirements.

Contribute to meeting departmental revenue cycle performance and collection goals.

Education and Experience Requirements

Education

High school diploma or equivalent required

Medical billing or coding certification preferred

Experience

Minimum of 5 years of experience in healthcare revenue cycle, medical billing, or related field

Knowledge and Skills

Working knowledge of medical billing guidelines and revenue cycle processes

Familiarity with regulatory requirements from government and commercial payers

Understanding of CPT, ICD-10, and HCPCS coding and appropriate modifier usage

Experience billing Medicare, Tricare, and commercial insurance payers

Ability to review accounts and medical documentation with strong analytical skills

Effective communication skills when interacting with patients and staff

Professional judgment, tact, and problem-solving abilities

Proficiency with Microsoft Office applications (Outlook, Excel, Word)

Experience working with practice management systems and electronic medical records (EMR) preferred

Physical Requirements

Ability to sit for extended periods while using a computer and keyboard

Ability to see and read computer screens and documents

Ability to communicate clearly in person and over the phone

Ability to occasionally stand, walk, or move within the workspace

Ability to lift or move objects up to approximately 15 pounds

Frequent use of hands for typing and computer navigation

Work Authorization

Applicants must be authorized to work in the United States.

Equal Opportunity Statement

The organization is committed to providing equal employment opportunities and does not discriminate based on legally protected characteristics.

Life Sciences DeltaV Practice Leader

Role Overview

This role is responsible for building and scaling an organic Life Sciences DeltaV automation practice. The position is designed for a senior leader who can establish a new capability from the ground up, starting with initial talent acquisition and growing into a high‑performing team and standalone "mini business."

The successful candidate will lead technical delivery, shape best practices, support client growth, and take ownership of developing a sustainable DeltaV life sciences offering within a broader engineering and technology organization.

This is a highly entrepreneurial role that combines deep technical expertise, people leadership, and commercial accountability.

Key Responsibilities

Practice & Team Development

• Build and scale an organic Life Sciences DeltaV capability, starting with initial hires and expanding into a dedicated delivery team.
• Recruit, mentor, and develop DeltaV and automation engineers, setting standards for quality, delivery, and utilization.
• Establish scalable delivery models, including reusable libraries, templates, and methodologies to accelerate team productivity.
• Serve as the senior technical authority for DeltaV‑based life sciences automation work.

Technical & Delivery Leadership

• Lead complex life sciences automation projects, including greenfield, brownfield, and major DeltaV upgrade initiatives.
• Provide subject‑matter expertise in DeltaV batch automation and S88 concepts (recipes, phases, unit operations, equipment modules).
• Oversee the full automation lifecycle: URS, FDS/DS, configuration, FAT, SAT, commissioning, and support through IQ/OQ/PQ.
• Interface with adjacent systems such as MES, historians, data platforms, skids, and clean‑utility controls.

Client Engagement & Growth

• Act as a trusted advisor to client stakeholders across engineering, manufacturing, quality, and global SME teams.
• Support pre‑sales efforts, including technical solutioning, LOE development, scope definition, and client presentations.
• Help grow client relationships from initial engagements into multi‑site or long‑term programs.

Commercial & Entrepreneurial Ownership

• Take accountability for delivery performance, margins, utilization, and overall practice health.
• Contribute to scoping, SOW development, pricing awareness, risk management, and change‑order control.
• Operate with an ownership mindset, comfortable building from a low base and scaling responsibly over time.

Required Experience & Background

Core Experience

• 10-15+ years of experience in life sciences manufacturing environments, including biologics, sterile/aseptic, vaccines, or high‑potency facilities, with a strong GMP track record.
• 8-10+ years of hands‑on Emerson DeltaV experience in pharma or biotech, with progression from engineer to technical lead or manager.
• Recent experience delivering complex DeltaV projects (greenfield, brownfield, or major upgrades).

Leadership & Prior Roles

• Previous roles may include DeltaV Lead, Automation Manager, Senior Manager, or Associate Director within a pharma site, CDMO, or life‑sciences‑focused system integrator.
• Demonstrated experience managing technical teams and external vendors, including performance management and development.
• Proven ability to hire and build high‑quality automation teams and define what "good" looks like for billable DeltaV engineers.

Technical Expertise

• Deep understanding of batch automation and S88 architecture applied to biologics and aseptic manufacturing.
• Experience across the full validation lifecycle, including IQ, OQ, and PQ support.
• Familiarity with the broader automation ecosystem supporting regulated manufacturing environments.

Desired Attributes

• Maintains a strong professional network of DeltaV engineers, batch specialists, and control system SMEs that can be leveraged to build a team within 6-12 months.
• Comfortable creating standards, templates, and delivery frameworks that enable junior engineers to become productive quickly.
• Strong communicator who can work effectively with both technical and non‑technical stakeholders.
• Naturally entrepreneurial, motivated by building teams, capabilities, and long‑term value.

Location

• US‑based, preferably located in or near a major life sciences hub such as Boston/Cambridge, NYC/Northern NJ, Philadelphia, RTP, the Bay Area, Chicago, or the MD/DC corridor.

Project Manager for Epic Systems Revenue Cycle

We are seeking a highly skilled and experienced Project Manager to join our Project Management Office (PMO) within the IT department. The ideal candidate will have extensive experience in front and back-end revenue cycle workflows and Electronic Health Record (EHR) systems. This role will be responsible for leading and managing complex Revenue Cycle projects, ensuring they are completed on time, within scope, and within budget.

Key Responsibilities:

Lead the planning and implementation of Revenue Cycle projects across multiple hospitals and clinics.

Develop detailed project plans, schedules, and budgets.

Ensure resource availability and allocation based on project portfolio.

Coordinate internal resources and third parties/vendors for the flawless execution of projects.

Delegate project tasks to team members as applicable.

Kanban tasks through project management tools for clear resource allocation and prioritization

Manage changes to the project scope, project schedule, and project costs following PMO protocols.

Identify project risks early and escalate roadblocks to management as needed.

Create and maintain comprehensive project documentation.

Define KPIs for projects during the scoping phase. Collect pre-live metrics for benchmarking.

Track project performance, specifically to analyze the successful completion of short and long-term goals, including but not limited to utilization, performance and necessary optimizations

Collaborate with stakeholders to document project requirements, communicate progress, and drive decision making.

Qualifications:

Bachelor's degree in a relevant field is required.

Minimum of 3-5 years of Revenue Cycle project management experience, with a strong focus on Revenue Cycle workflows and EHR systems; this includes understanding of the Revenue Cycle process across Patient Access, Midcycle/Revenue Integrity, and Back-end.

Proven experience in project management and the ability to manage multiple projects simultaneously.

Strong familiarity with project management software tools, methodologies, and best practices.

Excellent client-facing, internal, written, and verbal communication skills.

Solid organizational skills including attention to detail and multitasking.

Strong working knowledge of Microsoft Office.

PMP, PgMP, or similar project management certification is a plus.

Familiarity with NYS Medical Billing regulations is a plus.

Work location/Schedule:

111 Stewart Avenue, Hicksville, NY

Hybrid work schedule (3 days in office, 2 days remote) – first 90 days are on fully in office

About Us

Posh Peanut is a fast-growing, design-obsessed baby and kids brand built for the modern parent. We are digitally native, move quickly, experiment boldly, and attract A-talent who want to build something culturally relevant and genuinely loved.

Role

We are seeking a Senior Retention & Lifecycle Marketing Manager to own strategy and execution across email, SMS, app push, loyalty, and key customer journeys. This role drives repeat purchase, customer lifetime value, and lead activation through data-informed lifecycle programs. The ideal candidate is both strategic and hands-on, partnering cross-functionally to deliver cohesive, high-performing customer experiences.

What You’ll Do

Retention & Lifecycle Ownership

• Own end-to-end strategy and execution for batch, automated, and transactional campaigns across email, SMS, and app push
• Build and scale lifecycle, winback, and post-purchase journeys using behavioral, cohort, and LTV data
• Lead content planning and briefing aligned to product launches, inventory, and promotional moments
• Manage production workflows from ideation through QA, deployment, and post-campaign analysis

Loyalty Program & Strategic Support

• Partner with leadership to shape loyalty program structure, rewards, and implementation
• Develop loyalty journeys, tiers, and personalized offers across channels

Cross-Functional Collaboration

• Align retention calendars with brand, ecommerce, merchandising, and product priorities
• Partner with creative and copy teams to deliver on-brand, customer-centric storytelling

Performance, Analysis & Compliance

• Own reporting and KPIs (i.e. open rate, CTR, CVR, revenue, unsubscribe, and LTV)
• Present insights and recommendations to stakeholders and lead implementation
• Ensure compliance with CAN-SPAM, GDPR, CCPA, and TCPA; maintain deliverability health and suppression lists

Testing & Optimization

• Lead A/B testing roadmap across subject lines, creative, timing, and segmentation
• Build advanced segmentation and dynamic content strategies to increase personalization and conversion

What You’ll Bring

• 5–8 years in lifecycle, CRM, or retention marketing for a DTC or ecommerce brand
• Deep experience with Klaviyo and Attentive; familiarity with app push tools such as TapCart
• Proven success scaling automated workflows and loyalty programs
• Strong analytical skills with proficiency in Excel or Google Sheets and analytics tools
• Comfortable QAing creative assets; HTML or CSS knowledge a plus
• Excellent project management, organization, and cross-functional communication skills
• Comfortable operating in a fast-paced, test-and-learn environment

Hybrid role based in Glendale, CA with an expectation of approximately three in-office days per week.

LIFECYCLE MARKETING MANAGER

Location: Portland / Hybrid

Evelyn & Bobbie is revolutionizing an industry. We are a fierce team of individuals committed to creating more comfortable, more supportive intimate apparel for women. We question limitations, simplify problems, and use science for solutions. We believe in doing things better every day. Now seven years old, Evelyn & Bobbie is experiencing rapid growth, and we are expanding our team of career-minded professionals who strive to impact society in meaningful ways through our products and our message.

We are experiencing exciting growth and are expanding our team of strategic, data-driven marketers who are passionate about building meaningful customer relationships. We have an invitation waiting for a Lifecycle Marketing Manager who thrives at the intersection of strategy, data, and creativity. This role is responsible for developing and executing lifecycle strategies that maximize customer engagement, satisfaction, and revenue throughout the entire customer journey. The ideal candidate brings a deep understanding of customer behavior, hands-on experience with marketing automation tools, and a proven ability to drive growth in a direct-to-consumer environment.

Responsibilities:

• Develop and execute comprehensive lifecycle marketing strategies to increase customer engagement, satisfaction, and lifetime value, aligning with Evelyn & Bobbie’s mission to empower women through innovative intimates.
• Own customer segmentation and targeting strategy, implementing sophisticated segmentation frameworks to optimize the customer journey and ensure personalized, relevant communications.
• Design and manage multi-channel campaigns across email, SMS, and push notifications to engage customers at key touchpoints and promote products that combine comfort with cutting-edge design.
• Monitor, analyze, and report on campaign performance, utilizing data and insights to inform decisions, optimize results, and ensure alignment with business objectives.
• Develop and maintain a structured testing and experimentation framework to continuously improve campaign performance and enhance the customer experience.
• Partner cross-functionally with product, design, merchandising, and analytics teams to build integrated marketing campaigns that reflect Evelyn & Bobbie’s commitment to quality, innovation, and inclusivity.
• Ensure marketing automation systems and workflows are optimized for scalability, personalization, and operational efficiency.

Qualifications:

• Bachelor’s degree in marketing, business, or a related field; MBA preferred.
• 5+ years of experience in lifecycle marketing or a related field, preferably within a direct-to-consumer environment.
• Hands-on experience with marketing automation tools such as HubSpot, Marketo, Pardot, Klaviyo, or similar platforms.
• Familiarity with HTML and CSS for email design is a plus.
• Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
• Excellent verbal and written communication skills, with proven ability to collaborate effectively across cross-functional teams.
• Deep understanding of customer behavior and segmentation strategies, with a commitment to enhancing the customer experience.
• Strategic and innovative thinker who aligns with Evelyn & Bobbie’s mission to revolutionize the intimates industry.

Benefits:

• Competitive salary
• Responsible Time Off (“RTO”)
• 10 paid holidays, annually
• Generous PPO medical, vision, and dental insurance
• Up to 3% match on retirement contributions
• Discounts on company products
• An opportunity to make your mark and develop a legacy

re you a self-starter RCM leader that thrives working autonomously? Do you enjoy the best of both worlds by working remotely and also traveling to different practices across the country? Do you want to join a fast-paced physician management organization with a culture of communication and collaboration? If so, then we want to hear from YOU! Our client is growing and is seeking an additional Director of Physician and Surgical Revenue Cycle!

This is a dream opportunity for an experienced revenue cycle leader who thrives in a fast-paced, data-driven, and highly collaborative environment. You’ll serve as a strategic partner to physician groups while guiding revenue cycle operations, improving KPIs, and shaping financial success across multiple practices.

Expect autonomy, variety, and visibility: you’ll collaborate with CFOs, COOs, and physician executives, influence key business decisions, and contribute to an exciting phase of company growth.

What You’ll Do

• Travel 25–50% to client sites
• Serve as a trusted consultant and strategic partner to 2–3 physician groups initially.
• Lead data-driven revenue cycle initiatives that optimize cash flow, reduce denials, and strengthen financial outcomes.
• Analyze and present performance metrics (AR days, clean claim rate, denial rate, etc.) using Excel and Power BI.
• Conduct workflow assessments, recommend process improvements, and support EMR and vendor transitions.
• Collaborate closely with executive teams and peer RCM Directors to share insights and best practices.

Compensation & Benefits

• Annual discretionary bonus
• Robust 401(k) plan and equity opportunity
• Comprehensive benefits package
• Professional growth opportunities

Desired Qualities, Skills and Experiences

• 7+ years of progressive experience in healthcare revenue cycle management, with at least three years in leadership or in a Director level role, all in a physician group or surgical practice setting with consistent tenure and evidence of career growth.
• Is up to date on current trends and keeping up with regulations.
• Very knowledgeable in understanding the ins and outs of workflows of front-end, middle, and back-end revenue cycle processes, and not just oversight.
• CPC certification is a plus.
• Ability to calculate, interpret, and act on KPIs (clean claim rate, denial rate, AR days, etc.).
• Knows the industry standard benchmarks, and knows the formulas behind those KPIs.
• Experience diving into data analysis.
• An independent self-starter that can operate autonomously.
• Is highly collaborative and can influence across internal and client teams.
• Is good working with vendors and software companies.
• Experience assessing workflows, and making recommendations.
• Ability to earn trust and work with different personalities collegially.
• Self-motivated and adaptable, thriving in a dynamic, evolving organization, as this role will evolve as the company scales.
• Advanced Excel skills to do true month end financials, and familiarity with Power BI.
• EHR implementation and project management experience. Very good at working with vendors and can do vendor solutions and vendor development on software implementations.
• Exceptional communication skills. Confidence and experience articulating your analysis and presenting data in front of senior executives, including a board of providers and directors. Can present and articulate well with diverse audiences from billers to physician boards.
• Preferred: local candidates.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Commercial Airplanes is looking for an Experienced Product Lifecycle Process Engineer to support software installation and loading processes at our Everett, Washington location.

Position Overview:

Seeking an Experienced Product Lifecycle Process Engineer to support the installation and validation of loadable software on aircraft and in lab or production environments. This role collaborates with Design Engineers and Production Engineers to ensure procedures meet hardware/software requirements and safety standards, and to deliver clear, repeatable loading procedures, robust troubleshooting, and up-to-date user guides. The ideal candidate possesses hands-on Airplane Systems experience, strong technical writing skills, and a commitment to operational reliability.

Primary Responsibilities:

• Install loadable software on aircraft platforms and bench test environments in accordance with approved procedures.
• Develop clear, step-by-step loading procedures and instructions for both on-aircraft and bench scenarios.
• Collaborate closely with Design Engineers for each system to ensure loading procedures align with hardware/software requirements and safety standards.
• Validate and verify loading procedures through testing, design reviews, and field trials; capture results and implement improvements.
• Maintain and update user guides, procedure documents, and training materials as software and hardware evolve.
• Troubleshoot loading issues, document root causes, perform corrective actions, and verify effectiveness.
• Ensure compatibility with regulatory, airline-specific safety, security, and reliability requirements.
• Provide training materials or sessions for technicians and engineers as needed; lead or participate in hands-on training.
• Maintain change control, versioning, and traceability for all loading procedures.
• Contribute to risk assessments and safety analyses related to software loading activities.
• Support incident investigations related to loading activities and implement preventive actions.
• Ensure proper documentation and alignment software integrity practices where applicable.

Work Authorization:

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the Everett, WA location.

Basic Qualifications (Required Skills/ Experience):  

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement.
• 5+ years of relevant engineering experience

Preferred Qualifications (Desired Skills/Experience):

• Knowledge of software version control, builds, and software configuration management
• Familiarity with avionics test equipment, load devices, and data logging tools
• Experience writing and maintaining Engineering procedures and documents
• Understand product requirements relevant to certification, configuration, data and data management and engineering processes
• Knowledge of ARINC loadable software standards
• Knowledge of BCA software loading procedures
• Familiarity with aircraft system design and development
• Familiarity with aircraft networks and architecture

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Union:

This is a union-represented position.

Pay and Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range:

$107,100 - $144,900

Applications for this position will be accepted until Mar. 28, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Life Sciences & Pharmaceuticals Enterprise Account Executive

We are looking for an start-up Account Executive to support growth within the pharmaceutical industry, with a primary focus on enterprise customers. This position offers the opportunity to work closely with senior leadership and contribute to expanding commercial activities within a specialized life sciences and pharmaceutical market. Combining AI innovation and technology, this exciting start-up is looking for entrepreneurial sales people to join it's small sales team.

The role involves managing complex sales cycles, developing relationships with senior stakeholders, and helping organizations adopt advanced technology solutions that support pharmaceutical development and manufacturing environments. This is a strategic and hands-on role suited for someone comfortable operating in a fast-moving, evolving business setting

Key Responsibilities:

• Drive new business opportunities within pharmaceutical organizations, focusing on enterprise-level accounts.
• Identify and engage key stakeholders across functions related to product development, technical operations, and manufacturing within the life sciences and pharma industry
• Develop and maintain a strong pipeline through proactive outreach, industry engagement, and collaboration with internal team
• Lead the full sales process, including initial outreach, discovery conversations, solution presentations, and contract negotiation
• Build trusted relationships with decision-makers and influencers at multiple levels within customer organization
• Collaborate cross-functionally with technical and commercial colleagues to support evaluations, pilot initiatives, and customer onboarding
• Contribute to sales planning, forecasting, and market development effort
• Represent the organization at relevant industry events, conferences, and customer meetings as needed
• Maintain accurate records of sales activity and customer interactions using CRM.

Key Performance Indicators:

• Establishment of meaningful engagement with pharmaceutical prospects and stakeholders
• Development of a qualified pipeline aligned with target market priorities
• Advancement of opportunities through various stages of the sales processes
• Contribution of market insights to support commercial strategy and position
• Closing of Enterprise Pharma customers

Required Experience and Skills

• Demonstrated success in enterprise sales, preferably within the pharmaceutical, life sciences, or related technology sectors.
• Experience selling solutions to technical, operational, or scientific teams within regulated industries.
• Ability to manage long and complex sales cycles involving multiple stakeholders.
• Strong communication, presentation, and negotiation skills.
• Proven ability to build credibility and relationships with senior-level decision-makers.
• Comfortable working in a growth-oriented and dynamic environment.
• If based in Boston, occasional office presence in the co-working is required
• Willingness to travel occasionally based on business needs (mostly within the U.S and occasionally to Europe for strategic customer meetings or industry events)
• 25% travel to customers required

Preferred Background

• Experience working with software or technology solutions supporting pharmaceutical or manufacturing environments.
• Experience working in and success in start-up environments
• Ideally at least 5 years of Enterprise Account Executive experience in a similar role
• Familiarity with emerging technologies applied to research, development, or production processes.
• Excellent enterprise sales methodologies and account development strategies.

Why Join?

This role provides the chance to play a meaningful part in expanding commercial presence within the pharmaceutical sector, working closely with the Founders and contributing directly to long-term business growth. It offers strong professional development potential, exposure to strategic initiatives, and the ability to influence relationships with key industry organization. Join a well-funded early-stage start-up that is innovating in this industry

Job description:

Revenue Cycle "Sales" Specialist | Healthcare

Job Type: Full-Time

Travel Required: Up to 50%

About the Role:

Wholesum is seeking a Revenue Cycle Sales Specialist to lead the sales of our Business Office Services to both new and existing clients. This role is ideal for a dynamic, results-driven professional with a strong understanding of healthcare revenue cycle operations.

You will work independently and alongside our New Business Sales team to present tailored, value-based solutions to CEOs, CFOs, and Business Office leaders. As a Subject Matter Expert (SME), you will play a key role in sales strategy, product development, and ongoing innovation within our Business Office Services.

This position offers a competitive salary with a performance-based incentive plan, provided at the time of hire.

Key Responsibilities

• Drive revenue growth for Wholesum Billing Business Office Services.
• Develop and deliver compelling, value-based sales presentations to C-level executives and business office leaders.
• Collaborate with the New Business Sales team to tailor demonstrations and ROI analyses that meet prospective clients’ specific needs.
• Conduct discovery sessions with prospects and perform fit/gap analyses.
• Create customized product demos, presentation scripts, and responses to RFIs/RFPs.
• Serve as the SME liaison across internal departments (Sales, Product, Development, and Operations).
• Support the transition process post-sale and help establish client reference sites.
• Represent Wholesum Billing at industry conferences and trade shows.
• Stay up to date with healthcare industry trends and competitive landscape.
• Maintain accurate and timely administrative documentation related to the role.

Requirements:

• Ability to travel up to 50%.
• 2–5 years of revenue cycle experience preferred.
• 4–6 years of related experience in sales, training, or IT within a healthcare setting preferred.
• Strong leadership and mentoring skills.
• Basic understanding of urgent care, family medicine, and hospital operations.
• Exceptional presentation skills (final candidates will be asked to give a sample presentation).
• Excellent interpersonal skills with the ability to quickly build rapport across all organizational levels—from frontline staff to executives.
• Strong written and verbal communication skills (writing sample required for final candidates).
• Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.
• Team-oriented, with the ability to collaborate across departments.
• Flexible, professional, and composed under pressure.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, etc.).
• Committed to delivering outstanding customer service to prospects, clients, and internal teams.
• Passionate about delivering “Outrageous Customer Service” to all stakeholders, including clients, partners, and colleagues.

Final applicants will be asked to provide:

• Deliver a sample sales presentation.
• Submit a written communication sample.

Why Join Us?

At Wholesum Billing, we’re passionate about improving healthcare operations and committed to delivering outrageous customer service. If you’re motivated by meaningful work, thrive in a high-energy environment, and love engaging with customers at all levels, we want to hear from you!

**While this role is a hybrid role, we are seeking a local candidate with reliable transportation who are able to periodically commute to client sites in New York & New Jersey**

Why work at nimble?

This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building!

Who we are!

nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle.

The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients. The Client Service Manager is responsible for organizing, managing, coordinating, and communicating activities of the account to invested parties. This role functions as an account executive and as the primary liaison between their assigned clients and nimble Solutions, and is responsible for coaching and developing team members in delivering quality client service.

What you’ll be doing!

• Serve as the primary point of contact for assigned clients and promptly respond to all client inquiries
• Engage in regular client interaction via e-mail, conference calls, and in-person visits to ensure customer satisfaction
• Interface with assigned client service staff to ensure the appropriate preparation, analysis, and presentation of all client deliverables, ensuring their accuracy and overall quality
• Proactively identifies potential problems with client performance before they occur and develops and implements a plan to eliminate future occurrences
• Ensures that all appropriate resources are available and utilized effectively to maximize account performance
• Monitors, evaluates, and reports on billing effectiveness/cash flow, and makes recommendations to increase productivity and profitability
• Remains current on payment trends and coding, and payer requirement changes. Acts upon variances to explain, correct, or enact desired process improvements
• Generates client standard and ad hoc reports to clients, including commentary on the value nimble provides the client

Who You Are:

• Solid background in all aspects of physician revenue cycle management. This should include at least two years in accounts receivable, coding, or payer contracting. ASC billing experience preferred
• Proficient knowledge of third-party billing and claims processing procedures. This should include a solid understanding of the current regulatory environment
• Experience using Practice Management and EMR systems as it relates to production and client reporting.
• Strong analytical and critical thinking skills
• Strong communication skills, verbal and written
• Ability to work with a high degree of independence; must be proactive
• Proven client relationship skills; must be able to work effectively with physicians and senior management

Key Competencies

Drives Results. Consistently achieves results, even under difficult circumstances. Fosters a sense of urgency in the team for reaching goals and meeting deadlines. Readily takes action on challenges, identifies and seizes new opportunities; Leads others to persist despite setbacks or obstacles; Establishes clear responsibilities and processes for monitoring work and measuring results.

Communicates Effectively. Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions; Picks up on situational cues and adapts personal, interpersonal, and leadership behavior to fit.

Quality Decision-making. Makes sound decisions, even in the absence of complete information; Considers all relevant factors and uses appropriate decision-making criteria and principles; shows courage in speaking up in driving appropriate decisions for the organization based on sound risk/reward analysis.

Customer Focus. Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers marketing messaging and solutions that meet customer expectations.

Job Summary: The Epic Director is responsible for providing executive, strategic, and operational leadership for the implementation of enterprise Epic systems. Reporting to the Vice President of the Epic Program, DirectorEpic is the project leader overseeing implementation and operational activities for the Epic system. The individual will be part of a consortium team with colleagues at affiliated institutions, consisting of project managers, analysts, and developers with acute care clinical system domain expertise. This position works closely with clinical and business leadership and leads a multidisciplinary team inthe design, implementation, workflow optimization, change management, and issue resolution related to inpatient clinical applications. This position requires broad knowledge of clinical systems such as the Epic platform, along with inpatient clinical workflow and business processes. As a Director for the enterprise Epic initiative, this individual will collaborate with peer domain-specific directors forenterprise Epic, as well as appropriate technical and operational leaders from affiliated institutions.

Responsibilities:

• 
  
• Plan, execute, and support complex inpatient EHR modules. Modules will support clinical documentation, computerized clinician order entry, electronic results review, clinical decision support, secure messaging, and charge capture. The scope of work includes establishing business objectives, defining workflow, and standardizing clinical content.
  
• Manage and supervise full-cycle implementation activities and daily operations of a group composed of highly skilled project managers and technical and analytic employees with domain expertise in inpatient clinical systems.
  

• 
  
• Oversee clinical content and system build that leverages Epics best practices, while supporting key workflows and business processes within the Consortium.
  
• Collaborate effectively with the Directors of ambulatory and inpatient systems for enterprise Epic to insure consistent clinical build and efficient workflow processes throughout the continuum of care.
  

• 
  
• Oversee build, deployment, and support of enterprise ambulatory registration and scheduling modules and inpatient bed management/ADT functionality.
  
• Oversee build, deployment, and support of professional fee and hospital billing modules
  
• Collaborate effectively with respective Directors to ensure that clinical modules are optimally integrated with revenue cycle modules to maximize productivity and revenue opportunities.
  
• Initiate, develop, and maintain coordination and communication with system users, department administration, vendors, and senior college and hospital management to assure organizational success. If necessary, train or supervise training of users and other staff in current and new aspects of system functionality.
  
• Manages project plans, operating budgets, reports, spreadsheets, and other presentations necessary for the proactive communication and management regarding your projects to other administrators, users, and relevant affiliates.
  
• Work collaboratively with clinician leaders, business offices, and information technology offices of all consortium members to coordinate operational planning and support for core information services and technical infrastructure. Keep informed of system developments with the institution and affiliates as well as within the industry and related vendor realm
  
• Negotiate and resolve project issues and escalations, including scope creep, and other risks associated with executing on the project plans. Ensure adherence to the project budget and identify and communicate any factors that may cause a budget variance.
  
• Prepares annual operating and capital expense budgets for project deliverables. Manages project budgets and approves expenditures.
  
• Provides and maintains effective communication with hospital management to define the priorities of projects, including equipment acquisitions, requirements of management and staff, and allocation of departmental resources. Presents reports to keep hospital administration informed of project development and any deviation from projected goals.
  
• As a key stakeholder in the effective execution of the project charter, he makes recommendations to ensure that the IT strategic plan is aligned with the organizations business objectives.
  
• Manages vendor relationship management with appropriate counterparts at Epic to coordinate resource planning, project deliverables, and technical specifications.
  
• Performs all duties inherent to a managerial role. Participates in hiring, training, evaluation and termination of assigned staff according to hospital policies and procedures.
  
• Performs other special projects and duties as assigned.
  

Qualifications/Requirements:

Experience:

• 
  
• Minimum of 7 years of previous work-related experience required
  
• 5 years of leadership experience required
  

Education:

• 
  
• Bachelors Degree in healthcare, business management, computer science or a related field, required
  
• Masters Degree, preferred
  

Licenses / Certifications:

• 
  
• N/A
  

Other:

• 
  
• Experience implementing and/or supporting applicable enterprise clinical systems
  
• Excellent knowledge of clinical systems utilized in hospitals and physician practices
  
• Must be able to demonstrate ability to achieve results in a complex environment.
  
• Excellent verbal and written communications and interpersonal skills are required.
  
• Demonstrated proficiency with personal computers (and operating systems) including Microsoft Windows, Word, and Excel
  

Special Requirements:

• 
  
• Experience working with and managing colleagues in a matrix-management model
  
• Experience in a large academic medical practice, health care IT vendor, and hospitals are all extremely helpful.
  
• Significant experience with Epic and its related integration modules or other enterprise clinical systems, including formal certifications, is strongly preferred.
  
• For the Director of EPIC Access and Revenue Cycle must have excellent working knowledge of EMPI, ADT, Registration, Scheduling, and Billing processes utilized in hospitals and physician practices.