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About the Role

The Meta Strategist will own the end-to-end strategy, execution, and optimization of GLD’s paid social advertising across Meta platforms (Facebook & Instagram). While you’ll own Meta as your primary channel, you’ll work collaboratively with other Performance Marketing team members on cross channel strategy, reporting, and planning contributing to a larger growth strategy rather than operating in a silo.

You will partner closely with Creative, Retention, E-commerce, and Analytics teams to develop thumb-stopping ad campaigns across TOF (top-of-funnel) and BOF (bottom-of-funnel) objectives, optimize audience strategies within Meta’s Andromeda ML framework, and build reporting systems that keep leadership informed and the team accountable. Success in this role is measured not only by performance metrics, but also by creative partnership, strategic thinking, and your ability to elevate the broader team.

Key Responsibilities:

1. Meta Campaign Management & Andromeda Optimization

• Develop, launch, and manage full funnel Meta ad campaigns across TOF prospecting, BOF retargeting, and retention objectives.
• Own daily optimizations at both granular (ad, ad set) and high-level (campaign, account) viewpoints to maximize performance.
• Leverage deep understanding of Meta’s Andromeda ranking system to optimize ad delivery, auction competitiveness, and signal quality.
• Structure campaigns and ad sets to work with Andromeda’s ML-driven optimization, including strategic use of Advantage+ campaigns, broad targeting, and signal enrichment.
• Continuously test and refine bidding strategies, audience segmentation, and conversion events to maximize ROAS and reduce CPA.
• Stay current on Meta platform changes, algorithm updates, and beta features; proactively adapt strategies accordingly.

2. Creative Strategy & Content Analysis

• Collaborate with the Creative team and recommend new concepts, formats, and messaging angles based on performance insights.
• Build and write creative briefs independently, translating performance data and strategic priorities into clear direction for designers and content creators.
• Analyze creative performance data to identify winning concepts, hooks, formats, and messaging themes across TOF and BOF.
• Build and maintain a creative testing framework with clear hypotheses, naming conventions, and documentation.
• Monitor creative fatigue and proactively plan refresh cycles to sustain performance.

3. Data Analytics & DOMO Reporting

• Build and maintain DOMO dashboards to track Meta performance across KPIs including ROAS, CPA, CTR, hook rate, hold rate, and thumbstop ratio.
• Conduct deep-dive analyses on campaign, ad set, ad, and creative-level performance to surface insights and inform budget allocation.
• Create automated reporting workflows within DOMO that integrate Meta Ads data with Shopify revenue and attribution data.
• Present weekly and monthly performance reports to leadership with clear narratives, trend analysis, and recommended actions.
• QA data pipelines and ensure accuracy of metrics across platforms and reporting tools.

4. Cross Functional Partnerships

• Act as the primary liaison between Performance Marketing and Creative, Retention, E-commerce, and Ops teams.
• Coordinate with Retention/CRM on audience list management, suppression strategies, and lifecycle alignment.
• Collaborate with E-commerce to align ad messaging with site promotions, product launches, and seasonal campaigns.
• Share learnings and best practices across paid media channels (TikTok, Google, Snapchat) to maintain a unified growth strategy.

Qualifications

• 3–5+ years of hands-on experience managing Meta Ads at scale ($500K+/month in spend).
• Strong working knowledge of Meta’s Andromeda ad ranking system and how it impacts delivery, auction dynamics, and performance optimization.
• Demonstrated ability to analyze and optimize ad creative performance across TOF and BOF, with a portfolio of data-driven creative decisions.
• Proven ability to write and build creative briefs independently, translating data into actionable creative direction.
• Proficiency in DOMO for building dashboards, creating data flows, and generating automated reports.
• Advanced analytical skills with comfort working across large data sets to extract meaningful insights.
• Experience with Shopify and ecommerce attribution models.
• Strong understanding of full funnel paid media strategy in a DTC environment.
• Experience with tools like Triple Whale, Northbeam, or similar attribution platforms preferred.
• Knowledge of complementary paid channels (TikTok Ads, Google Ads, Snapchat Ads) a plus.
• Comfortable in a fast paced, high growth DTC environment where priorities shift quickly.
• Willingness and ability to travel to Miami HQ on a quarterly or monthly basis as needed.

Traits That Lead to Success

• Highly analytical, structured thinker who turns data into action
• Strong follow through and accountability; owns outcomes, not just tasks
• Clear communicator who drives alignment across teams
• Bias for action; solves problems before they become blockers
• Comfortable owning budgets and pushing teams for deliverables
• Creative eye with the ability to spot winning content before the data confirms it
• Collaborative mindset sees yourself as part of a team, not just a channel owner
• Energized by scaling profitable growth and outpacing the competition
• Love of fashion and style, and strong understanding of the GLD customer

Why GLD

GLD is one of the fastest growing jewelry brands in the world, defining culture at the intersection of sports, fashion, and entertainment. As an official NFL partner and a brand worn by some of the biggest names in music and athletics, we’re building something special.

This role is perfect for someone ready to own a major growth channel and help scale our customer acquisition engine. We are a high performing team, and the business is growing rapidly so the opportunity to grow is available for the right dedicated team member.

YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customers rely on YES to help them unleash products that change lives – from cellphones and IoT devices, to AI and virtual reality, to diagnostic tests for COVID.

As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits, including employee stock ownership, and some of the best co-workers you’ll find anywhere. If this appeals to you, please read on!

Job Title: VP of Service

Location: Fremont, CA (USA) or Hsinchu (Taiwan)

Role Overview

We are looking for a resourceful and commercially oriented VP of Service to develop and lead our service business globally. This position will require direct interactions with key accounts as well as managing others to maximize quality, customer satisfaction and commercial growth consistent with YES’s overall business plan.

This position will report to the SVP, Worldwide Sales & BD.

Responsibilities include but are not limited to:

• Develop and implement the overall service delivery and operations plan for the Company’s products
• Create and adhere to an Annual Operating Plan with a focus on achieving annual revenue and target margin objectives
• Build a service operations team to deliver high value add service solutions that meet the defined profitability and customer satisfaction levels of the business
• Develop strategic marketing plans for service products
• Refine service offerings and strategies for effective pre-sales engagement which allow company to achieve revenue targets, corporate goals, and objectives
• Drive Customer Satisfaction through operation excellence and data dashboard metrics
• Champion Continuous Improvement Plans (CIP) for reducing escalation durations, time to repair, time to acceptance, and first-time right mentality
• Maintain focus on Voice of the Customer issues and escalate throughout the organization as needed
• Develop and monitor KPI measurements for all support field teams that clearly demonstrate impact and effectiveness
• Direct reporting and supervisory relationship with 2-5 regional service managers\directors
• Drive customer satisfaction program and balanced customer scorecard analysis to continuously improve customer satisfaction
• Assess Service leadership training needs based on performance gaps across the organization
• Provide leadership education and mentoring to both field and HQ management with the help of People & Culture (HR) to achieve customer satisfaction and enhance employee performance

The successful candidate will be highly collaborative, an excellent communicator, and possess an entrepreneurial spirit and drive consistent with a high performing start-up. The ideal candidate will also have the following educational background, work experience & personal qualities:

Qualifications

• Bachelor’s Degree in Science (minimum)
• 10+ years of progressive managerial experience in CAPEX semiconductor service management, with process experience in back end of line (BEOL) applications
• Successful experience leading global service organizations
• Proven track record of establishing strong, executive level customer relationships
• History of creating:
• Service models for new products including establishing world class I&W cost ratios
• Service customer satisfaction metrics
• Demonstrated ability to:
• Lead large teams and manage projects by leveraging data and analytics to drive measurable business results
• Communicate (verbal and written) with executive customer representatives
• Experience from start-up or growth company environments preferred
• Ability to interact effectively with multiple departments on cross-functional initiatives and priorities
• Excellent attention to detail, without losing the big picture
• Proven ability to tie strategic thinking to operational execution
• Proactive approach, with high sense of urgency
• Progressive thinker, open-minded
• Ability to travel approximately 30%

Travel Requirements

• Approximately 25% global travel

Compensation

YES offers a stimulating and fun working environment, competitive salaries, performance bonuses, healthcare benefits & company stock.

Additional Information

• Applicants must be currently authorized to work in the United States on a full-time basis.
• YES is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Come find out why YES is such a great place to work. Apply today!

The Vendor Procurement & Carrier Strategy Manager is responsible for leading the sourcing, procurement, onboarding, performance management, and compliance oversight of third-party vendors and transportation carriers supporting Safeway Logistics and ECW operations. This role ensures the organization maintains a reliable, compliant, and cost-effective carrier and vendor network while mitigating operational, financial, legal, and regulatory risks.

The position plays a strategic role in capacity planning, carrier procurement strategy, cost management, and vendor compliance while partnering closely with Operations, Sales, Customer Solutions, Safety, Legal, and Finance teams to support scalable logistics solutions and customer growth.

Key Responsibilities

Vendor Procurement & Management

• Lead the sourcing, evaluation, and selection of transportation, warehousing, and logistics-related vendors and carriers.
• Negotiate vendor and carrier contracts including pricing structures, service level agreements (SLAs), fuel programs, accessorial schedules, and renewal terms.
• Maintain a centralized vendor and carrier database including contracts, certifications, insurance documentation, compliance records, and performance data.
• Monitor vendor and carrier performance against KPIs and SLAs, addressing deficiencies and implementing corrective actions.
• Establish vendor and carrier scorecards to evaluate cost efficiency, service reliability, safety performance, on-time delivery, and claims ratios.
• Conduct quarterly business reviews (QBRs) with key strategic vendors and carriers to drive performance improvements and operational alignment.

Carrier Procurement & Network Strategy

• Develop and execute a carrier procurement strategy to ensure sufficient transportation capacity for all customer freight, including peak season and surge volume requirements.
• Build and maintain a diverse, reliable carrier network across transportation modes including FTL, LTL, and final mile.
• Identify, evaluate, and onboard new carriers and brokers to support expanding customer needs while ensuring compliance and service expectations.
• Conduct market analysis on lane rates, capacity trends, and carrier performance to optimize transportation cost and service levels.
• Lead annual and quarterly RFP/RFQ bid events for major transportation lanes and customer programs.
• Develop lane pricing strategies to support competitive customer quotes while protecting company margins.
• Maintain a centralized rate repository for all contracted carriers to ensure accurate and accessible pricing for internal teams.

Compliance & Risk Management

• Ensure all vendors and carriers comply with applicable federal, state, and local regulations including DOT, FMCSA, OSHA, and insurance requirements.
• Oversee vendor and carrier onboarding processes including background checks, insurance verification, licensing, and safety documentation.
• Implement a carrier risk management model to identify high-risk vendors or carriers and enforce remediation plans or removal when necessary.
• Partner with Safety and Legal teams to manage claims, incident investigations, and carrier corrective action plans.
• Support regulatory audits, inspections, and compliance reviews related to third-party vendors and carriers.

Capacity Planning & Cross-Functional Collaboration

• Partner with Operations and Customer Service teams to forecast freight demand and align carrier capacity accordingly.
• Work closely with Customer Solutions and Operations to match carriers with customer requirements including special handling, temperature-controlled shipments, high-value freight, and time-sensitive deliveries.
• Support Sales teams with carrier network insights during customer onboarding, pricing development, and logistics solution design.
• Lead weekly cross-functional reviews to evaluate capacity planning, carrier performance, and cost-to-serve analysis.
• Develop and track KPIs for carrier and vendor performance including:
• On-time pickup and delivery
• Tender acceptance rates
• Claims frequency
• Safety performance
• Cost efficiency

Reporting & Technology Enablement

• Provide leadership with regular reporting on vendor compliance, carrier performance, cost trends, and risk exposure.
• Implement and leverage logistics technology tools including TMS platforms, carrier portals, and analytics dashboards to improve procurement visibility and decision-making.
• Maintain accurate reporting for leadership to support strategic planning and operational improvements.

Required Qualifications

• 5+ years of experience in vendor procurement, carrier procurement, supply chain management, or logistics operations
• Strong knowledge of transportation compliance and regulatory requirements
• Proven experience managing carrier/vendor contracts, procurement processes, and risk mitigation strategies
• Experience negotiating transportation pricing, carrier agreements, and service contracts
• Strong analytical, negotiation, and problem-solving skills
• Experience working cross-functionally with operations, sales, and compliance teams

Preferred Qualifications

• Experience in 3PL, transportation management, or warehousing environments
• Familiarity with DOT, FMCSA, safety compliance, and carrier qualification programs
• Experience leading transportation procurement events (RFP/RFQ)
• Strong collaboration and cross-functional leadership capabilities
• Experience using TMS systems, logistics analytics tools, or procurement platforms

• CASE MANAGEMENT
  Utilizes the surgery schedule, patient chart and Surgical Preference Cards to prepare for upcoming surgical procedures by: analyzing block times, physician notes, diagnostic tests, previous surgeries, equipment availability, supply and instrument needs. Communicates with physicians when questions arise. Arranges for vendor support and specialty items (equipment, supplies, implants, etc.). Collaborates with leadership team when making staff assignments. Builds, maintains and makes updates to Surgical Preference Cards.
  (30%)
• LEADERSHIP
  Oversees the members of a surgical specialty service to ensure that it is performing effectively and providing optimal patient care. Proactively approaches each surgical case by: assessing patient needs, evaluating, planning, collaborating, and encouraging positive communication while directing the healthcare team. Visible in the operating rooms daily. Delegates tasks to promote a sense of \"team work\".
  (20%)
• SURGICAL TECHNOLOGIST
  Performs direct and indirect preoperative surgical care for pediatric, adult, geriatric and vulnerable patient populations. Scrubs for minor/major/complex surgical procedures. Responsible for procurement and handling of instrumentation, supplies and equipment needed for surgical procedures. Utilizes knowledge, training and skills to anticipate the needs of the surgeon and ensure quality patient care.
  (15%)
• PROJECTS
  Identifies new projects aimed at improving systems and processes in the operating room. Defines, plans, communicates, executes, delegates and manages project from start to finish.
  (15%)
• MANAGEMENT OF EQUIPMENT, INSTRUMENTS AND SUPPLIES
  Ascertains the availability of equipment, instruments and supplies by collaborating with the leadership team, vendors and internal auxiliary departments. Participates in and gathers data for new or replacement equipment. Assists and collaborates with SPD to build and maintain instrument sets. Arranges for broken or damaged items to be repaired or replaced. Researches and arranges for the use of new technology, equipment and supplies. Directly communicates with vendors and internal auxiliary departments to request quotes, place requisitions and establish Lawson numbers. Reports supply chain issues and requests substitute items.
  (10%)
• EDUCATION, MENTOR AND PRECEPT
  Facilitates learning by assisting staff to meet service specific technical and professional objectives. Arranges schedules, serves as an evaluator, providing feedback, support and guidance. Coordinates and conducts service specific education and training about equipment, supplies and instrumentation. (i.e. daily huddle, Monday morning in-service, bi-annual Skills Day, fast talks). Develops training/resource tools (visual, hands on, etc.) utilizing the preoperative SharePoint site to preserve training materials.
  (10%)

• High School Diploma or GED Required and
• Certification from an accredited Surgical Technology program Required

• 1-3 years' experience as a Surgical Technologist Required

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required and
• CST-Certified Surgical Technologist - NBSTSA - National Board of Surgical Technology and Surgical Assisting Required and
• Surgical Technologist - DORA - Department of Regulatory Agencies Required

• Knowledge of the Denver Health mission and values of Trust, Respect and Excellence, state regulatory standards and operating room policies and standard work protocol.
• Communications and Interpersonal Skills - clearly convey needs and establish rapport with physicians, co-workers and auxiliary staff.
• Professional and Courteous Demeanor
• Critical Thinking - using logic and reasoning for daily case management and staff support.
• Active Listening - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting in at inappropriate times.
• Judgement and Decision Making - considering the surgical needs of the patient and the optimal patient outcome.
• Service Oriented - actively looking for ways to help teams.
• Leadership - respecting professional standards, hospital and departmental policies and standards of care.
• Research - ability to leverage resources to acquire needed information.
• Mentor and Precept - desire to share knowledge, experience and insights and use them to help other people grow in their professions.
• Work Independently and Collaboratively - prioritizing workloads to meet deadlines.

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
• Free RTD EcoPass (public transportation)
• On-site employee fitness center and wellness classes
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education & development opportunities including career pathways and coaching
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

• Respect
• Belonging
• Accountability
• Transparency

Explore a Rewarding Locum Tenens Opportunity in Beautiful Washington State Are you a passionate Obstetrics and Gynecology Physician seeking a fulfilling locum tenens position? We have an exciting opening near the picturesque Poulsbo, WA area that offers a perfect blend of outpatient and inpatient settings.

This is a fantastic chance to contribute to a thriving practice and make a positive impact on the community.

Position Overview: Start Date: Immediate opening with an ongoing duration, providing stability for those seeking a long-term commitment.

Schedule: Engage in scheduled clinical hours plus call, ensuring a diverse and well-rounded experience.

With an average of 20-24 patients per shift and approximately 650 deliveries per year, you'll have the opportunity to showcase your expertise in both routine and complicated deliveries.

Setting: Join a dynamic team in a facility that welcomes multiple providers, equipped with the user-friendly Epic EMR system.

Temporary privileges are available, ensuring a smooth onboarding process for qualified candidates.

Credentialing and Support: Board certification in Obstetrics and Gynecology is required, with a preference for fellowship-trained physicians.

Active licensure in Washington is a must, and the facility will only consider bids from providers with an active WA license.

Credentialing timeframes, including temporary privileges, are estimated to be 90 days for qualified candidates.

Support Staff and Call Details: Collaborate with a dedicated team, including 1 RN, 4 MAs, and 11 office staff members.

Call coverage is well-supported, with a beeper system and a 1:4 call ratio.

Specialty Skills and Details: Leverage your expertise in a range of obstetric and gynecologic procedures, including routine and complicated deliveries, surgeries, and gynecologic office procedures.

Laser certification is a valuable asset.

How to Apply: If you're excited about this Obstetrics and Gynecology locum tenens opportunity, contact MD Staff at or via email at .

Reference Job ID for a seamless application process and to learn more about this fulfilling position in Washington.

Join Our Team: Embark on a fulfilling journey with this exceptional locum tenens opportunity.

Make a difference in the lives of patients while enjoying the scenic beauty and cultural richness of Washington State.

We look forward to welcoming you to our team! HDAJOBS MDSTAFF

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Airgas, we RESPECT, HONOR and VALUE diversity.

Airgas is Hiring for a Plant Manager in Grandville, MI!

We are looking for you!

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment.

Recruiter: Carolyn Harris |

The Plant Manager is responsible for supervising and coordinating activities of workers engaged in producing and repackaging of compressed and liquid gases into cylinders, correcting unsafe acts or conditions without delay, and assigning job tasks to workers according to customer needs, current stock levels and workers’ expertise.

Responsibilities

• Operates and safely maintains the plant for pumping or repackaging of gases into cylinders while ensuring compliance with all federal, state, local and company policies, procedures, regulations and laws. Maintains a neat, clean and orderly plant appearance.
• Studies production schedules and estimate worker-hour requirements for completion of job assignments. Establishes and/or adjusts work procedures to meet production schedules.
• Implements measures to improve production methods, equipment performance, and product quality. Modifies working conditions and use of equipment to increase efficiency of work crew.
• Ensures all safety rules are strictly observed and safety training is regularly scheduled, conducted and documented. Interpret company policies to workers and enforce safety regulations.
• Ensures all injuries and accidents are properly investigated and reported within 24 hours.
• Analyzes and resolves, or assists workers in solving, work related problems. Recommends and/or initiates personnel actions, such as promotions, transfers, discharges, and disciplinary measures. Ensures associate issues, grievances, etc. are effectively handled.
• Manages and leads subordinate supervisors to provide leadership. Initiate and/or suggest plans to motivate workers to achieve goals. Provides coaching and corrective action promptly, to ensure that poor performers are identified, documented and improved to acceptable performance, or released.
• Trains new workers and cross trains associates to continue production during personnel shortages.
• Maintains time and production records and approves overtime when essential, while keeping overtime at acceptable levels.
• Additional duties and projects as may be assigned.

________________________

Required Qualifications

• High School Diploma or GED.
• A total of five (5) years of industry experience to include a minimum of two (2) years of demonstrated experience working in a supervisory/leadership role.
• Intermediate knowledge of Microsoft Office applications (Word, Excel, and Outlook).
• Strong analytical skills and a thorough understanding of how to leverage metrics and related tools to improve production efficiency and effectiveness.
• Excellent oral and written communication skills. Communication skills that ensure a smooth flow of information between self and others through clear speaking and writing, encouragement of open expression of ideas, and effective listening.
• Strong interpersonal skills with the ability to deal effectively with others in both favorable and unfavorable situations regardless of status of position. Accepts cultural diversity and establishes effective working relationships.
• Demonstrated knowledge of addition, subtraction, multiplication, and division in all units of measure using whole numbers, fractions and decimals. Ability to compute rate, ratios, and percent.
• Strong verbal and written communication skills.
• Self-starter; self-motivated; well organized; ability to work independently.
• Detail oriented with the ability to complete handwritten compliance documentation neatly and accurately.
• Demonstrated dedication to product quality and customer satisfaction.
• Able to operate a fork-lift.

Preferred Qualifications

• Prior experience with compressed/packaged gases.
• Prior experience utilizing SAP

Physical Demands

• Employee may be required to remain stationary for extended periods of time.
• Employee may frequently be required to transverse through manufacturing and/or office locations.
• Employee will frequently be required to actively listen and exchange information.
• Employee will be required to observe and assess information received via computer.
• Requires use of computer, telephone and operation of a fork-lift.
• Occasionally may be required to move up to 60 pounds or more with the aid of material handling equipment.
• While performing the duties of this job, the employee is occasionally exposed to moving office/production machine parts.

Work Environments

• Minimal travel required.
• Work space is one that contains moving mechanical parts and risk of electric shock.
• Requires both indoor & outdoor environments in various seasonal weather conditions. Must be able to work in temperatures ranging from -10 to over 100 degrees.
• Work environment may contain loud noises and odors that may last for long periods of time or on a continual basis.

Schedule: Full-time

Compensation: Starting compensation range of $140,000.00 - $150,000.00 annually. Exact compensation will be determined by experience, education, licensure/certifications, and location, in accordance with applicable laws.

Position Overview

The Director of Nursing (DON) or Director of Patient Care Services provides clinical leadership for Loma Linda University Hospice’s daily care delivery operations across a market census, supervising a multidisciplinary clinical team comprising of nurses, aides, therapists and interdisciplinary team members. This role balances operational excellence with empathetic leadership ensuring each patient receives compassionate, high-quality end-of-life care while maintaining performance metrics that meet the standards of Loma Linda University Hospice’s joint venture partnership. The DON is accountable for clinical outcomes, workforce utilization, and compliance, driving a metrics-based culture where decisions are informed by data, not intuition.

Key Responsibilities

Clinical Leadership & Team Oversight

• Lead and coach an interdisciplinary team (clinical managers, RNs, LVNs, aides, therapists)
• Ensure high-quality hospice care aligned with regulatory and organizational standards
• Establish and enforce clinical workflows, standards, and expectations
• Drive accountability through:
• Team huddles
• Case reviews
• Performance coaching
• Maintain field presence to support staff and patient experience
• Partner with Medical Director and IDT to ensure appropriate, compliant care plans

Workforce Management & Staff Utilization

• Oversee scheduling, territory coverage, and caseload distribution
• Ensure staffing ratios and productivity meet established benchmarks
• Monitor and optimize:
• Visit volumes
• Time utilization
• Workload balance
• Align staffing with census and admissions to prevent gaps
• Coordinate across admissions, nursing, and scheduling teams
• Ensure payroll accuracy through auditing of visits and documentation
• Manage triage and resource allocation efficiently

Ultimate Accountability & Hands-On Clinical Support

• Maintain full accountability for clinical operations and care continuity
• Step in or ensure coverage when needed, including:
• Admissions
• Urgent visits
• Care coordination and discharges
• Critical patient needs
• Provide direct support during staffing gaps or high-priority situations
• Serve as a hands-on leader with occasional frontline clinical involvement
• Retain responsibility for outcomes at all times

Metrics & Performance Management

• Lead operations using a data-driven approach
• Accountable for:
• Patient Satisfaction (5-Star target)
• Staff Retention (≥85%)
• Documentation completion (within 24 hours)
• Productivity benchmarks
• Monitor and analyze:
• Clinical outcomes
• Visit/utilization data
• Operational KPIs
• Conduct performance reviews and corrective actions
• Report performance metrics to executive and partner leadership
• Leverage EHR data to drive compliance, productivity, and quality outcomes

Clinical Systems & EHR Proficiency

• Achieve EHR proficiency within 60 days
• Utilize systems to:
• Review and audit documentation
• Monitor compliance
• Analyze performance data
• Coach and retrain staff on workflows and documentation standards
• Use EHR insights to identify gaps and drive improvements

Clinical Quality Governance & QAPI Leadership

• Lead QAPI initiatives in partnership with Compliance
• Oversee:
• Quality trends and adverse events
• Patient safety and infection control
• Documentation and regulatory readiness
• Drive improvements through:
• Staff education
• Workflow enhancements
• Lead quality reviews and implement corrective actions
• Ensure ongoing compliance with regulatory standards
• Report quality outcomes to leadership and partners

Joint Venture Partnership Obligations

• Serve as clinical lead for joint venture partnerships
• Collaborate with:
• Medical Director
• Health system leadership
• Case management teams
• Support care coordination, integration, and performance goals
• Ensure alignment with partner standards and reporting requirements

Required Qualifications

• Active Registered Nurse (RN) license in state(s) of operation; BSN required, MSN preferred.
• Minimum 5–7 years of hospice or home health leadership experience, with at least 3 years in a Director-level or senior management role overseeing a multidisciplinary team.
• Proven success managing teams of 20+ clinical staff and patient populations exceeding 100 active census.
• Demonstrated ability to use EMR systems and analytics tools to drive data-based performance improvement.
• Strong knowledge of hospice regulations, quality reporting, and compliance frameworks.
• Excellent communication, leadership, and conflict-resolution skills.
• Regular local travel
• Reliable transportation, valid license, active insurance
• Ability to lift 25–30 lbs and navigate patient environments
• Bilingual preferred

About Loma Linda University Hospice

Loma Linda University Hospice is dedicated to a patient-first mission, ensuring compassionate, high-quality care that supports patients and families through every stage of need. Loma Linda University Hospice’s culture is defined by data-driven excellence, operational transparency, and a steadfast commitment to its core values of Dignity, Integrity, Compassion, Excellence and Partnership. Loma Linda University Hospice was created in 2026 though a joint venture between Loma Linda University Health and Kara Health.

Loma Linda University Hospice is an equal opportunity employer and is committed to a policy of equal employment opportunity for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status in accordance with applicable federal, state, and local laws. All employment decisions are based on job requirements, individual merit, and business need.