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At January AI, we believe every day is January 1st a fresh start for better health. Founded in 2017 and headquartered in Menlo Park, California, January AI is the first AI-powered precision health company focused on improving metabolic health and advancing personalized nutrition. Co-founded by tech executive Noosheen Hashemi and Stanford geneticist Dr. Michael Snyder, we bring together machine learning, multi-omic science, and real-world health data to empower individuals to take control of their health. Our flagship January app uses data from continuous glucose monitors, wearables, and food logs to predict users' blood sugar responses to more than 54 million foods, delivering real-time, personalized recommendations for nutrition, activity, and lifestyle. In 2025, we introduced Mirror, which integrates genomics, wearable data, and at-home diagnostics to offer clinical-grade guidancesupporting both individuals and enterprise health partners with tailored insights and actions. We're now expanding our impact beyond the home, partnering with global leaders in hospitality and healthcare to bring precision nutrition, health, and longevity to the forefront of the guest experience. Recognized as one of Fast Company's Most Innovative Companies (2025, Wellness), a CES Innovation Honoree (2025), and one of Inc.'s Best in Business (2024), January AI is backed by visionary investors including Marc Benioff, Jerry Yang, and Steve Chen. Our work has been featured in The Wall Street Journal, The New York Times, STAT, Financial Times, and TechCrunch.
$200,000 - $250,000 a year
About this Role: Vice President of Product
January AI is seeking a strategic, visionary, and execution-driven Vice President of Product to lead our product organization during a period of rapid growth and innovation. Reporting to the CEO, the VP of Product will own and evolve our product roadmap across mobile, web, AI-driven insights, and clinical-grade health features. You'll partner cross-functionally with Engineering, Design, Marketing, and Commercial leaders to deliver experiences that are trusted by users, embraced by clinicians, and scalable across consumer and enterprise segments. You should be deeply user-centric, data-informed, and comfortable operating across 0-to-1 product innovation and enterprise-scale product delivery. This role is ideal for a leader who wants to shape the future of metabolic health through breakthrough AI and multiomic experiences.
Key Responsibilities
- Own the product vision, strategy, and roadmap aligned with January AI's mission and commercial goals.
- Lead and grow a team of product managers and designers to execute across consumer, clinical, enterprise, and data products.
- Collaborate closely with Engineering, Data Science, Clinical, and Commercial teams to deliver seamless, high-impact experiences.
- Ensure all products are grounded in user research, evidence-based health science, and measurable outcomes.
- Translate complex AI and multiomic data into actionable insights for consumers and clinicians.
- Establish strong product processes: planning, execution, QA, user testing, sprint rituals, and stakeholder communication.
- Own product analytics, KPIs, and usage metrics to inform decisions and drive continuous improvement.
- Represent the voice of the user internally and with external partners, payers, and healthcare systems.
- Guide regulatory and compliance-related product decisions (HIPAA, FDA, etc.) in partnership with Clinical and Legal teams.
- Champion a culture of rapid iteration, data-informed decision-making, and exceptional user experience.
Qualifications
Required
- 8+ years of experience in product management, with 4+ years in a leadership role managing product teams.
- Proven success shipping and scaling products in digital health, AI/ML-powered software, or consumer SaaS.
- Track record of building B2C or B2B2C health products with high engagement and retention.
- Strong user empathy and ability to synthesize qualitative and quantitative feedback into actionable insights.
- Familiarity with product development lifecycle, Agile/Scrum methodologies, and working in regulated environments.
- Experience with mobile and web app development, API integrations, and cross-platform consistency.
- Exceptional communication and cross-functional leadership skills.
- Comfort working in a fast-paced, startup environment with shifting priorities and rapid execution.
Preferred
- Technical background or experience working with machine learning, sensor data, or connected devices.
- Understanding of healthcare data standards (HL7, FHIR, etc.).
- Experience with glucose monitoring, metabolic health, or wearable health products.
- Background in behavioral science, habit formation, or health coaching product models.
Why Join January AI
- Mission-driven: Help redefine what health means for millions through science and empathy.
- Science-led: Work alongside world-class scientists, clinicians, and technologists.
- Purpose-built: Where deep research meets beautiful, scalable product experiences.
- Category-creating: Help shape the future of precision health in hospitality, consumer health, and beyond.
The Senior Director of Product Management for the Specialty Vehicle segment leads the strategic direction, platform development, and lifecycle management of the ambulance and fire apparatus product lines. In this role, you will oversee a team of product managers and collaborate closely with engineering, operations, supply chain, sales, and executive leadership to build world-class, mission-critical vehicles. You'll be responsible for defining and executing a cohesive product vision that prioritizes modularity, standardization, cost control, and responsiveness to evolving customer and regulatory needs.
Key Responsibilities:
Product & Platform Strategy
- Define and lead the overarching product and platform strategy for modular fire apparatus and ambulances.
- Build and maintain a configurable product architecture that balances customization with manufacturing scalability.
- Own the multi-year product roadmap across all vehicle platforms, ensuring alignment with business goals, plant capabilities, and customer needs.
Leadership & Team Development
- Lead and mentor a team of product managers.
- Foster a culture of innovation, customer focus, and continuous improvement within the product organization.
Manufacturing & Engineering Integration
- Drive design-for-manufacturing (DFM), platform modularity, and lean product design principles across the organization.
- Partner with operations and engineering leaders to streamline product architectures for build efficiency and quality.
Customer & Market Insight
- In conjunction with sales, serve as a key voice of the customergathering feedback from fire departments, EMS agencies, dealers, and industry events.
- Monitor market trends, technology developments, and competitor offerings to identify innovation opportunities.
Business Performance
- Own product profitability: define targets, monitor performance (cost, margin, volume), and lead improvement efforts.
- Standardize product configuration and BOM structures to optimize inventory, reduce variation, and lower build times.
- Align product lifecycle management with warranty data, service feedback, and total cost of ownership.
Compliance & Risk
- Ensure compliance with all relevant regulatory standards (NFPA, KKK, SAE, CAAS, FMVSS, etc.).
- Manage product risk and obsolescence planning, working with supply chain and engineering.
Qualifications:
- Bachelor's degree in Engineering, Product Design, Industrial Management, or related field (Master's or MBA strongly preferred).
- 815+ years of experience in product management, including 5+ years in a leadership role within manufacturing or complex vehicle systems.
- Proven track record of managing modular product platforms in a high-mix, low-volume manufacturing environment.
- Deep understanding of emergency vehicle design (fire apparatus and/or ambulances) and related standards and compliance.
- Strong business acumen and experience in P&L responsibility or product-level financial management.
- Exceptional leadership, communication, and cross-functional collaboration skills.
- Experience with PLM/ERP systems, configuration tools (CPQ), and BOM management at a system level.
Preferred Experience:
- Background in chassis integration, upfitting, or specialty vehicle manufacturing.
- Experience leading product teams through major redesigns or platform transitions.
- Familiarity with Lean, Six Sigma, or value stream mapping methodologies
The pay scale for newly hired employees in this position at this location in California is between $147,000 - $250,000 and in New York is $147,000 - $250,000. This is based on meeting all of the requirements of the role. The base pay offered for the role may vary depending on the candidate's job-related knowledge, skills, and experience. We are proud to offer competitive benefits in addition to competitive pay. Our pay for performance philosophy allows top performers to earn more based on their continued success.
This information applies to roles covered by New York and California's State's pay transparency law. Base pay information is based on market location and may differ in other locations.
REV Group is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation, or any other basis prohibited by law. REV Group also undertakes affirmative action to assure equal employment opportunities for minorities and women, for persons with disabilities, and for protected veterans.
Job ID: 394071
Practice area:- Product Liability Defense
Product Liability Defense Associate Attorney (1–10+ Years Experience) – National Litigation Practice | United States
Keywords:- Product Liability Defense Attorney, Product Liability Litigation Associate Attorney, Complex Litigation Defense Attorney, Civil Litigation Defense Attorney, Product Liability Attorney United States, United States legal jobs, Attorney jobs USA, U.S. Bar required, Law firm product liability associate, Partner-track position, lawyer
Multiple nationally recognized litigation practices—including Am Law firms, respected mid-sized defense firms, and specialized product liability boutiques—are seeking a Product Liability Defense Associate Attorney (1–10+ years experience) to support growing litigation teams across the United States.
This Product Liability Defense Attorney opportunity offers exposure to high-stakes litigation involving consumer products, pharmaceuticals, automotive manufacturers, and technology companies. With increasing activity in complex product litigation and multidistrict litigation (MDL), firms are actively expanding their defense teams.
Attorneys pursuing United States legal jobs in complex litigation will gain hands-on experience defending major corporations in high-value claims involving technical, scientific, and regulatory issues. This partner-track position provides the opportunity to work on sophisticated product liability matters while developing strong courtroom and case strategy experience.
This opportunity is actively interviewing candidates with strong litigation backgrounds and experience in product liability defense or complex civil litigation.
________________________________________
Key Responsibilities
• Defend manufacturers, distributors, insurers, and corporate clients in product liability defense litigation.
• Manage complex litigation matters including class actions and multidistrict litigation (MDL) proceedings.
• Conduct depositions, draft dispositive motions, and manage discovery processes.
• Coordinate expert witnesses and analyze scientific, medical, and engineering evidence.
• Evaluate product design, warnings, causation issues, and regulatory compliance in product liability claims.
• Support trial preparation and assist with courtroom advocacy.
• Collaborate with co-counsel, corporate clients, and insurance carriers on litigation strategies.
• Manage active litigation dockets and maintain strict deadlines.
• Conduct detailed legal research and prepare persuasive litigation briefs.
________________________________________
Qualifications
• Juris Doctor (JD) from an accredited law school.
• Admission to the bar in at least one U.S. jurisdiction required.
• 1–10+ years of experience as a Product Liability Defense Attorney or complex civil litigation attorney.
• Experience handling product liability defense matters, class actions, or multidistrict litigation (MDL) preferred.
• Strong motion practice, legal writing, and deposition experience.
• Ability to work with complex scientific, engineering, or medical evidence.
• Strong litigation case management skills.
• Experience working in a law firm environment.
________________________________________
Skills
• Excellent litigation strategy and analytical abilities.
• Strong written advocacy and legal research skills.
• Effective communication and client advisory skills.
• Ability to collaborate with experts and technical consultants.
• Strong case management and organizational skills.
• Detail-oriented approach to complex litigation matters.
________________________________________
Culture & Firm Appeal
These opportunities are with leading litigation practices that defend major corporate clients in complex product liability matters nationwide. Many of these firms are Am Law firms or highly respected litigation boutiques with extensive experience handling sophisticated defense work.
Attorneys benefit from working alongside experienced trial lawyers on high-profile cases involving cutting-edge technical issues. The collaborative environment encourages professional development and provides early exposure to meaningful litigation responsibilities.
For attorneys seeking United States legal jobs in complex litigation, these roles offer the opportunity to gain exposure to major national cases while developing strong courtroom and trial preparation experience.
These firms are recognized for their strong litigation practices and their ability to handle large-scale product liability matters involving global manufacturers and complex regulatory environments.
________________________________________
Why This Role Is Unique
• Opportunity to work on high-stakes product liability litigation involving major corporations.
• Exposure to multidistrict litigation (MDL) and national class actions.
• Hands-on involvement in depositions, motion practice, and expert coordination.
• Work on cases involving cutting-edge scientific, engineering, and medical evidence.
• Partner-track position with opportunities for long-term litigation career growth.
• Excellent opportunity for attorneys seeking sophisticated product liability defense litigation experience.
This position rarely opens at this level and offers attorneys the opportunity to participate in complex national litigation matters shaping the product liability landscape.
________________________________________
Call to Action
Apply now for a confidential discussion with a BCG Attorney Search recruiter.
Explore this elite-level opportunity today.
Submit your resume to learn more about this prestigious role.
________________________________________
BCG Attorney Search is the industry leader for placing candidates in permanent positions in law firms. Since 2000, our recruiters have placed several thousand attorneys and enjoyed extraordinarily high success rates with our candidates. As a BCG Attorney Search candidate, you have access to more opportunities than any legal placement firm in the United States. We are able to offer the most in-depth insight in the legal recruiting market thanks to our dedicated team of over 150 employees who mercilessly research, study and analyze the legal market. The depth and breadth of our research empowers us to place attorneys at rates that are unparalleled at any placement firm in the United States. Many of our recruiters make 30 to 40 placements per year, while recruiters at competitor firms are likely to make four or five. Unlike other placement firms that can only tell you about openings at major AmLaw firms, we place candidates of all backgrounds in firms of all sizes. While other legal recruiters only represent a narrow band of candidates from top law firms and top law schools, our research, firm contacts, and market insight allow us to place hundreds of candidates each year who do not fit this mold. It is rare that we do not get candidates we represent interviews and offers. No one in the world is better at legal recruiting and placement than BCG Attorney Search.
BCG Attorney Search will confidentially review your application and will not forward your materials to the firm without first discussing the opportunity with you.
Job Description
The company is actively seeking a seasoned and innovative Principal Product Manager to lead our Accounts Payable, Suppliers domains and join Fin Tech product management team based in Austin. In this role, you will be instrumental in driving the development of deliver a roadmap for financial systems convergence and app rationalization, solutions that support our stores, optimize operational processes, and elevate the overall customer experience.
This Team Member will design, develop, and manage activities for a specific product or group of products from product definition and planning through production, release and end of life. Also serve as the central resource with design, process, manufacturing, test, quality, and marketing as the product(s) move to production and distribution. Involvement lasts throughout all stages of a product's lifecycle including modification, upgrades, and maintenance of the product or product line.
Responsibilities:
- Owns the translation of business intent, customer needs, and/or technical direction into clear, concise, well-documented business requirements or product backlog for one or more complex applications (or a product family) spanning one or more technical domains.
- Bridges conversations between business users and development teams using knowledge of complex business processes and technical integration spanning one or more business domains.
- Develops longer-term (12 months or more) product roadmap, ensuring product development plans align with and support stakeholder business and application objectives.
- Contributes and actively participates in Product Increment Planning sessions.
- Authors BRDs (business requirements docs) and champions higher documentation standards.
- Identifies, describes, and continually evaluates end user personas, target users and/or user journeys and aligns solution delivery to their business and quality needs.
- Partners with business to develop business case for new or existing solutions with supporting documentation, gain stakeholder support and approval, and acquire necessary resources.
- Partners with business and tech stakeholders to map business processes to the Systems features supporting Accounts Payable domain.
- Monitors industry trends, stakeholder satisfaction, usage trends, and related metrics to identify product / process improvement opportunities.
- Influences strategic thinking across the organization, ensuring cross-functional and cross-product collaboration and integration.
- Designs, segments, and recruits for user testing, A/B testing, E2E testing, interviews, and user surveys and synthesizes outputs to create actionable insights and drive product improvements.
- Shared understanding of the impacts within systems and business processes cross functional workstreams
Experienced Skills:
- Advanced knowledge in Workday Financial and Accounting modules, Accounts Payable, Suppliers, PeopleSoft.
- Advanced knowledge of and experience with custom and packaged/SaaS software design tools and development methodologies and ability to mentor junior team members.
- Working knowledge of complex technical and integration architecture patterns and effectively present technical information and tell impactful user stories.
- Advanced knowledge of application deployment, software testing and support processes and tools.
- Advanced knowledge of requirements or backlog management software.
- Experience developing product road maps and using product analytics tools, tagging approaches, and accurately interpreting metrics.
- Knowledge of designing, segmenting, and recruiting for user testing, A/B testing, interviews, and user surveys and supporting tools and create actionable insights.
- Able to play a key and influential role working with others, in groups, in cross-functional settings and with diverse stakeholders internally and externally.
- Able to integrate customer, partner and technical /utilization feedback and performance metrics into product design, development, and application.
- Advanced knowledge of software engineering practices, developing products and technologies.
Top 3 Must Have Hard Skills
- Workday experience
- People soft experience
- Accounting experience
Nice to haves
- Masters
- Experience building out systems without bias
Education & Experience:
BA/BS degree and 6-8 years' relevant experience OR equivalent combination of education and relevant experience
Recruiter's Details:
Recruiter's Name: Vikash Tripathi
Email:
Internal Job Id- 26-06013
Senior Product Manager – Fiber Optic, Broadband Manufacturing
Location: On site in Cleveland, OH
A well-established manufacturer serving the broadband and communications infrastructure sector is seeking a Senior Product Manager to lead strategic growth across a portfolio of fiber optic and broadband connectivity solutions. This is an opportunity to shape the direction of products that support critical network expansion across North America, working at the intersection of engineering innovation, market strategy, and customer engagement.
This role will play a key leadership function in defining product strategy, expanding market presence, and guiding new product initiatives for solutions used by telecommunications providers, utility operators, and broadband infrastructure partners. The ideal candidate combines strong product management expertise with a deep understanding of fiber optic technologies and broadband manufacturing environments.
This Role Offers
- Competitive compensation and comprehensive benefits.
- The opportunity to influence product strategy within a respected manufacturing organization serving the telecommunications and infrastructure markets.
- High visibility with executive leadership and cross functional teams including engineering, sales, and operations.
- A collaborative environment focused on innovation, operational excellence, and long-term market growth.
- Direct involvement in bringing new technologies and solutions to market within the rapidly expanding broadband ecosystem.
Focus
- Develop and execute product and market strategies that drive sustainable revenue growth within the United States broadband and fiber optic infrastructure market.
- Lead strategic planning for a portfolio of products supporting telecommunications and broadband network deployments.
- Guide cross functional teams through the full product lifecycle including development, launch, commercialization, and ongoing market support.
- Collaborate with engineering, manufacturing, and sales teams to align product direction with customer needs and emerging industry trends.
- Identify opportunities to introduce new technologies, expand product offerings, and strengthen competitive positioning.
- Drive new product launch initiatives including market introduction plans, pricing strategy, customer trials, and sales enablement activities.
- Build strong relationships with key customers, channel partners, and industry stakeholders to uncover growth opportunities and market needs.
- Monitor industry developments including technology shifts, regulatory changes, and competitive activity to inform product strategy.
- Develop and track key performance indicators that measure product performance, profitability, and market adoption.
- Participate in industry events, trade organizations, and technical forums to strengthen market presence and thought leadership.
- Support proposal development and participation in customer request processes including RFI and RFP submissions.
- Identify opportunities to improve margins, operational efficiency, and overall product portfolio performance.
Skill Set
- Bachelor’s degree in business, Engineering, or a related technical discipline preferred.
- Seven or more years of experience in product management, market management, or business development within telecommunications infrastructure, broadband technology, or related manufacturing environments.
- Strong understanding of fiber optic products, broadband network components, or telecommunications infrastructure markets.
- Experience guiding products through full lifecycle management including development, commercialization, and ongoing optimization.
- Ability to analyze market data, identify trends, and translate insights into strategic product direction.
- Excellent communication skills with the ability to present complex technical and business concepts to diverse audiences.
- Demonstrated ability to collaborate with engineering, sales, and executive leadership teams.
- Experience managing cross functional initiatives and influencing strategic decision making.
- Self-driven professional with strong analytical thinking, business acumen, and leadership capabilities.
- Experience participating in industry associations or technical groups is a plus.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS
JOB SUMMARY
As a Switch Product Manager, you will lead the development of technology products aimed at enhancing the capabilities of pharmacists, health care professionals, and patients in delivering high-quality healthcare services. The ideal candidate will possess a strong blend of strategic thinking, technical acumen, and a deep understanding of the pharmacy and healthcare landscapes. You will work closely with cross-functional teams, including Engineering, UX, Sales, Marketing, and healthcare experts, to drive the entire product lifecycle from concept to launch. This job works closely with the Senior Product Manager and the Manager and/or Director of the group for guidance and support.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Product Vision: Collaborate with senior leadership to define and communicate a compelling product vision and strategy that aligns with the company's mission and addresses the needs of pharmacists to provide better healthcare.
- Subject Matter Expert: Be the expert regarding your product and act as a leader internally and externally for your solution.
- Financial Accountability: Understand the drivers of product profitability and assist leadership in ensuring that products are hitting financial targets including budgeted revenue and margin growth.
- Market Analysis: Conduct thorough market research, including competitive analysis and customer feedback, to identify trends, opportunities, and gaps in the pharmacy technology space.
- Requirement Gathering: Collaborate with customers, pharmacists, healthcare professionals, users, patients, and stakeholders to gather insights and translate them into detailed product requirements, user stories, and use cases.
- Roadmap Development: Contribute to and maintain a comprehensive product roadmap that outlines the prioritized features, enhancements, and initiatives necessary to achieve the product's strategic goals.
- Cross-Functional Leadership: Lead cross-functional teams, including engineering, design, and quality assurance, to ensure successful execution of the product roadmap while adhering to timelines and quality standards.
- User-Centric Design: Work closely with the design team to create intuitive and user-friendly interfaces that enable pharmacists and other health care professionals to efficiently manage patient care, medication dispensing, and communication.
- Iterative Development: Employ an iterative development approach, gathering user feedback and data to make informed decisions that enhance the product's usability, performance, and impact. Run pilot and beta programs with early-stage products and releases.
- Go-to-Market Strategy: Collaborate with the marketing and sales teams to define go-to-market strategies, positioning, and messaging that effectively communicate the value of the product to potential customers.
- Metrics and Analysis: Define key performance indicators (KPIs) to measure the success of the product and regularly analyze data to identify areas for improvement and optimization.
- Regulatory Compliance: Ensure that the product adheres to relevant healthcare regulations, privacy laws, and industry standards.
- Stakeholder Communication: Maintain clear and open communication with internal stakeholders, customers, and partners, providing updates on product development and addressing inquiries.
KNOWLEDGE & REQUIREMENTS
- Ability to prioritize multiple competing priorities.
- Ability to establish relationships across the business as well as with our customers.
- Bachelor's degree or equivalent experience in a relevant field
- Proven experience (5+ years) as a Product Manager with a direct knowledge of Claims processing/adjudication and understanding of NCPDP Standards or a similar role in healthcare technology or related industries.
- Strong background in the Pharmacy industry with direct knowledge of how Patient Assistance, Vouchers and other pre and post edits work within the Pharmacy claims processing market.
- Proficiency in agile product development methodologies and tools.
- History of experience in technical design requirements along with business skills to communicate with leadership on strategy and product direction as well as communicate directly with engineers on detailed requirements.
- Excellent communication, leadership, and interpersonal skills.
- Analytical mindset with the ability to make data-driven decisions.
- Experience with regulatory compliance and knowledge of healthcare data security.
- Demonstrated track record of successfully launching and managing technology products.
- Strategic thinker with the ability to align product goals with overall company objectives.
What’s In It For You?
- Medical, Dental and Vision Plans
- Voluntary Benefits
- HSA & FSA
- Fertility & Family Planning Benefits
- Paid Parental Leave
- Adoption Assistance Program
- Employee Resource Groups
- Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
- 11 Paid Holidays
- Corporate Wellness Program
- 401(k) plan offering both pre‑tax and Roth contributions, plus an employer match
Hi,
Product Marketing Specialist
On-site Location Address: 500 11th Ave North Ste 700, Nashville 37203
Shift: M-F 8am-5pm
12 Months
JOB SUMMARY (Primary purpose of the position.)
The foundation of the Client model is a patient-focused mission, led by experienced clinical leaders and member advisory boards who conduct a rigorous product vetting and approval process. This industry-differentiating process drives all procurement activities and decisions, ensuring that member requirements are addressed and that there will be a strong commitment to on-contract purchasing. Client Purchasing Group (HPG) IT is a Division of HCA Information Technology & Services that is responsible for designing, developing, and deploying products to internal business units with HPG. The Division is also charged with developing and deploying products externally to Client customers.
The Product Marketing Specialist is responsible for developing and implementing marketing strategies, key messages, marketing vehicles, brand management, and go-to-market plans for new products and product enhancements created for Client members. The employee will work closely with Product Management, Account Teams and business leaders throughout Client.
The Product Marketing Specialist should demonstrate a solid understanding of the target market, competitors, and customer needs and be able to contribute to strategic and tactical decision-making processes. This role with support the strategic planning process with input from customer feedback and market intelligence on Client’s differentiators, competitive advantages, and growth opportunities.
This role should practice attentive listening and display executive presence as they will be frequently meeting with senior-level business management and presenting to large groups, including customers. The Product Marketing Specialist should perform all duties with a focus on quality of work, attention to detail and a high level of self-management and self-awareness. Reports to the Director, Product Management.
GENERAL RESPONSIBILITIES :
- Market intelligence—be the expert on our members and prospects: who they are, what problems they face, and what outcomes they’re trying to achieve.
- Competitive landscape—be an expert on our competition: who they are, how they are positioned and how our products compare.
- Understand which competitor products our customers use, why, and develop recommendations for recapturing that market share
- Collaborate with product management and marketing communications to develop product positioning, branding, and messaging that resonate with our member personas.
- Develop a deep understanding for how our members utilize our products to support their business objectives, and how our members make buying decisions related to our products, including the who, what, when and why. Then, drive changes to our sales and marketing processes based upon what you learn.
- Act as the primary thought leader for our products.
- Understand and support our sales channels; train them on the problems we solve for our members; develop internal tools and external collateral and teach them how and when to use it, e.g., FAQs, pitch decks and sales collateral.
- Develop a marketing plan for our products in conjunction with our product management, marketing, and account teams.
- Work with Account Management to create and maintain marketing content to educate the team on HealthTrust products to support their accounts, and ensure our customers understand the value our products provide to them.
- Assess the effectiveness of the marketing programs for our products on an ongoing basis, and report back to the business and product leads on required changes.
- Plan the launches of net-new products and releases of existing products, and manage the cross-functional implementation of the plan.
- Collaborate with product leaders to understand product usage metrics, accelerators and/or barriers to adoption, and ensure these insights are utilized to inform updates to sales, marketing, and product collateral
OTHER/SPECIAL QUALIFICATIONS
- 5+ years of product marketing experience with at least 1 year of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
- Proficient in productivity applications such as Microsoft Office, Project or Basecamp.
- Comfortable using collaboration and CRM tools such as Slack and Salesforce.
- Familiar with marketing automation tools such as Marketo, Pardot and Omniture, and Google Analytics.
- Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram.
- Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
- Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
- Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
- Bachelor’s degree in business or marketing; MBA a plus.
- Healthcare experience a plus.
- Pragmatic Institute Certified (PMC) III or higher preferred.
Title: Product/RFP Specialist
Location: Austell, GA
Work Schedule: Hybrid (In-office Tuesday & Wednesday)
Employment Type: Full-Time, Salaried
Salary: $65.000-70,000
Overview
We are seeking a Product/RFP Specialist. This role will play a critical part in supporting product, sales, and sourcing teams by managing cross-references, bids, RFIs, and RFPs, as well as supporting the rollout and maintenance of new and existing product categories.
The ideal candidate has experience working with products (healthcare products preferred, but not required), is highly organized, comfortable working in Excel, and enjoys collaborating cross-functionally with marketing, product management, and sales.
Key Responsibilities
- Manage and maintain product cross-references, bids, GPO submissions, RFIs, and RFPs
- Support Sales by preparing and coordinating documentation related to pricing, sourcing, and product submissions
- Collaborate closely with Product Managers on marketing initiatives, branding, and new product launches
- Support marketing operations for new products and item categories, including product changes and item updates
- Prepare and submit product quotes to the sourcing team, working with factories and vendors across multiple countries
- Analyze and manage various product categories, including assisting with exiting certain categories as needed
- Maintain accurate product data and documentation across systems and tools
- Utilize Excel to track, analyze, and manage product and pricing information
- Partner with internal teams across marketing, product, sales, and sourcing to ensure alignment and accuracy
Qualifications
- Bachelor’s degree required
- 3–5 years of relevant experience in marketing operations, product support, or a related role
- Experience with cross-referencing products, bids, RFIs, RFPs, or GPOs strongly preferred
- Healthcare industry experience is a plus, but not required; experience working with any type of product-based organization is acceptable
- Strong Excel skills required
- Exposure to technology-driven tools or systems is a plus
- Marketing background or experience supporting marketing teams is highly desirable
- Proven ability to manage multiple priorities and work cross-functionally
- Stable work history preferred (no frequent job changes year over year)
Position Summary
The Senior Director, Product – Last Mile & Delivery will own the product strategy, roadmap, and execution for Ashley’s last mile delivery experience across our manufacturing, distribution, and Ashley HomeStore network. This leader will design and evolve the digital and operational products that power home delivery of big & bulky furniture, white‑glove services, and in‑home technician support.
You will translate Ashley’s growth strategy and operational capabilities into seamless, customer‑obsessed delivery experiences—from scheduling and tracking to room‑of‑choice setup and post‑delivery care—while improving cost, reliability, and scalability across our vertically integrated network.
Impact
This role will be central to how customers experience Ashley, directly influencing NPS, repeat purchase behavior, and brand loyalty. Success means fewer delivery issues, faster and more predictable service, and a differentiated “Ashley experience” in the home, enabled by world‑class digital products and tools used by customers, stores, customer care, drivers, and 3PL partners.
Key Responsibilities
Product Strategy & Vision
- Define and own the multi‑year product vision and roadmap for last mile and delivery experiences across Ashley’s DTC, HomeStore, marketplace, and retail partners.
- Lead discovery and market research specific to big & bulky, white‑glove furniture delivery, identifying opportunities to delight customers and remove friction.
- Align product strategy with Ashley’s manufacturing, distribution, and retail operations, ensuring solutions work end‑to‑end—from plant, to DC, to customer home.
Product Execution & Operational Excellence
- Translate strategy into clear product requirements and user stories for engineering, design, and data teams (e.g., delivery scheduling, routing intelligence, customer notifications, proof of delivery, returns).
- Partner closely with Transportation, DC Operations, HomeStore Ops, Customer Care, and IT to launch products that improve on‑time delivery, first‑attempt success, and damage rates.
- Define and monitor product KPIs (delivery NPS, reschedule/cancel rates, cost per stop, contact rate) and iterate based on performance.
- Standardize digital and process experiences for home delivery, white glove setups, exchanges/returns, and in‑home service visits across all markets.
Innovation in Last Mile & Technology
- Drive innovation in delivery scheduling, capacity management, self‑service tools, and driver/technician apps that are purpose‑built for furniture and décor.
- Evaluate and integrate technologies (TMS, telematics, routing optimization, SMS/email/app notifications, photo documentation, AI‑based ETA prediction).
- Partner with data science and analytics teams to leverage AI/ML for demand forecasting, route optimization, and exception management.
Stakeholder & Partner Management
- Build strong partnerships with Transportation & Logistics, Supply Chain, Stores, E‑Commerce, Customer Care, Finance, and IT to ensure aligned priorities and integrated execution.
- Collaborate with 3PLs, delivery partners, and service providers to ensure Ashley’s product experiences are supported in the field.
- Present product strategy, roadmap updates, and results to Ashley senior leadership, influencing decisions with clear customer and financial impact.
Team Leadership
- Lead and grow a high‑performing product team (Product Managers, Product Owners, Analysts) focused on last mile experiences.
- Establish product operating rhythms (prioritization, planning, discovery, retrospectives) that promote accountability, speed, and quality.
- Foster a culture of customer obsession, collaboration, and continuous improvement across Product, UX, Engineering, and Operations partners.
Financial & Business Impact
- Build robust business cases and ROI models for new last mile products and enhancements (e.g., new service tiers, self‑service flows, automation).
- Influence investment decisions by articulating the impact on revenue, cost, NPS, and repeat rate.
- Support Transportation and Supply Chain in identifying new revenue streams (e.g., premium delivery windows, assembly add‑ons) and cost efficiencies via product design.
Required Qualifications
- Bachelor’s degree in Business, Product Management, Supply Chain, Engineering, or related field; MBA or advanced degree preferred.
- 10–12+ years of product management experience, with at least 5+ years owning customer‑facing or operations‑facing products at scale.
- Demonstrated success building products in last mile, logistics, e‑commerce, or retail—preferably in big & bulky or home delivery.
- Proven record of end‑to‑end product ownership: discovery, strategy, requirements, launch, and iteration using agile methods.
- Experience working in or with transportation, logistics, or supply chain teams, and familiarity with TMS/WMS/routing technologies.
- Strong analytical and financial acumen, comfortable with data, A/B testing, and translating metrics into product decisions.
- Experience influencing senior stakeholders in a matrixed, multi‑location organization.
Preferred Qualifications
- Direct experience in furniture, appliances, or other large item home delivery.
- Background working with white‑glove delivery, installation, or in‑home service providers.
- Hands‑on experience integrating with 3PLs, carriers, and last mile platforms.
- Exposure to Ashley HomeStore or similar store/retail networks, balancing store and digital experiences.
Core Competencies
- Strategic product thinking & execution
- Customer‑centric journey design
- Cross‑functional leadership & influence
- Data‑driven decision making & financial modeling
- Strong communication and storytelling to senior leaders
- Change management in operations‑heavy environments
- Innovation & continuous improvement mindset
Travel & Work Environment
- Ability to travel up to ~30–40% to visit DCs, HomeStores, transportation hubs, and delivery partners.
- Comfortable spending time in warehouses, cross‑docks, and in‑market delivery operations to see products in action.
- Standard hybrid office environment, collaborating across time zones and functions
Staples is business to business. You’re what binds us together.
Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics, marketing, and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.
The Product Manager plays a critical role in shaping the future of our eCommerce platforms. This individual is responsible for leveraging customer insights, analytics, and market trends to define and prioritize product backlogs, ensuring our mobile, desktop and app platforms deliver exceptional digital experiences. This role collaborates closely with engineering teams to bring innovative products and solutions to market, driving growth and enhancing customer satisfaction.
What You’ll Be Doing:
- Collaborate with leadership to define the product vision and align it with the overarching business and digital strategy.
- Own the product backlog, meticulously managing and prioritizing user stories, bugs and tasks based on strategic business goals, customer value, and team capacity.
- Serve as the key point of contact between the development team and stakeholders.
- Craft detailed user stories and acceptance criteria to guide the development process.
- Champion a mindset of continuous improvement, encouraging the team to experiment with new ideas and approaches to solve customer problems.
What You Bring To The Table:
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent communication and interpersonal skills, capable of working effectively with technical and non-technical teams.
- Agile and adaptable, with a proactive approach to addressing challenges and seizing opportunities.
- Leadership and mentorship capabilities, with a passion for fostering team growth and development.
- Strong experience partnering closely with Operations teams to identify inefficiencies, translate them into product opportunities, and deliver scalable solutions across service and fulfillment workflows.
- Experience managing products that support operational workflows and service-based offerings, not just transactional eCommerce experiences.
- Experience building customer-facing experiences (e.g., enrollment, dashboards, self-serve tools) in close partnership with UX to drive adoption, engagement, and program stickiness.
- Demonstrated skill in stakeholder management across complex, sometimes challenging groups, balancing collaboration, influence, and the ability to thoughtfully push back while maintaining productive working relationships.
What’s needed- Basic Qualifications:
- Bachelor's degree in Business, Technology, or a related field, or equivalent work experience.
- 5+ years of related experience in product management, with a focus on eCommerce or digital products.
- Manage the end-to-end lifecycle of digital products from conception through development, launch, and iteration
- Comprehensive understanding and practical application of Agile methodologies, tools, and systems
What’s needed- Preferred Qualifications:
- Master’s degree in a related field
- Professional certifications in Agile methodologies (e.g., Certified Scrum Master (CSM), SAFe Agilist, or PMI Agile Certified Practitioner (PMI-ACP)) or product management certifications (e.g., AIPMM Certified Product Manager)
- Experience in the specific industry (e.g. B2B, supply chain, office supplies)
- Background in B2B eCommerce or services‑based platforms, particularly those supporting operational workflows or asset‑backed offerings.
- Experience supporting enterprise or multi‑location B2B accounts, including master account hierarchies and complex customer relationships.
- Experience partnering with non‑technical stakeholders (Operations, Sales, Merchants) as primary inputs into product strategy.
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
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At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.